Infiniti Qx60 problems
The Infiniti QX60, called the Infiniti JX until the 2014 model year, is a mid-size luxury crossover SUV with three-row seating produced by Infiniti, the luxury vehicle division of Japanese automaker Nissan. It is underpinned by an elongated Nissan Murano platform also used by the Nissan Pathfinder.
In keeping with Infiniti's naming scheme for 2014, in which cars begin with Q and SUVs begin with QX, the JX was renamed to QX60. While the number previously denoted engine displacement (for example, 35=3.5L engine), the new number, 60, is largely to do with its place in the product lineup, with larger numbers usually corresponding to more expensive vehicles.
First generation (L50; 2013)
The Infiniti JX35 was announced in April 2012 in the United States as a 2013 model. A concept version had been debuted at the 2011 Pebble Beach Concours d'Elegance event, while the production model was unveiled at the 2011 Los Angeles Auto Show. For 2014, the car was renamed the QX60.
The QX60 was the first three-row crossover to be released by Infiniti. Design work was done through 2009, by Naoyuki Ohkoshi under Shiro Nakamura. In 2012 Nissan announced that the Pathfinder would also have the same platform as the QX60 for the 2013 model year.
The QX60 had previously been under consideration for the Australian market, but the numbers for right-hand-drive re-engineering and local homologation failed to add up and get approved by Australian authorities unlike its Nissan Pathfinder sibling. This results that the QX60 would not be available in RHD markets as it would only be available exclusively in LHD markets.
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Infiniti Qx60 model years
Common Infiniti Qx60 problems
Based on complaints from owners of the Infiniti QX60, several common problems have been reported:
- Engine Troubles:
- The 2019 Infiniti QX60 has been reported to struggle with engine issues.
- Engine failure due to excessive sludge has been a problem for some owners of the 2018 model.
- The 2017 model also faced extensive engine troubles, adding to its list of issues.
- Air Conditioning and Heater Problems:
- The 2016 Infiniti QX60 had issues with the air conditioning and heater systems.
- The 2017 model experienced air conditioning failure, among other issues, making it one of the worst model years to avoid.
- Exterior Accessory Faults:
- The 2015 Infiniti QX60 had reported exterior accessory faults, including an exploding side mirror while driving.
- The 2017 model faced various exterior accessory issues, adding to its list of troubles.
- Hybrid Propulsion Issues:
- Reports of hybrid propulsion issues in the 2014-2017 QX60 models led to an official recall in 2021 due to a faulty hybrid propulsion control module affecting the powertrain.
- Other Reported Problems:
- Cracking sunroof issues while driving, backup camera blind spots, random acceleration due to computer malfunctions, and drivetrain malfunctions have also been reported by owners.
These reported problems highlight the importance of thorough research and inspection when considering purchasing a used Infiniti QX60 to avoid potential costly repairs and safety concerns.
What is the most common problem with INFINITI QX60?
QX60 Issues/Problems
- 2020 QX60 Rear Seat Rattle when seat is unoccupied. ...
- 2023 QX60 Autograph Condensation Inside Windshield and Sunroof. ...
- 2014 QX60 Airplane Sound and Leak. ...
- 2015 QX60 Poor hear. ...
- 2022 QX60 Sensory issue with Bose AudioPilot. ...
- 2018 QX60 Power Drivers Seat and Mirrors Not Working.
Is the INFINITI QX60 a reliable car?
The QX60 was awarded by J.D. Power for dependability in the midsize premium SUV segment. INFINITI is ranked 16th among 32 car brands by RepairPal, with an average annual maintenance cost of $638, typical for luxury vehicles.
Do INFINITI QX60 have transmission problems?
Transmission issues make up roughly 8% of all Infiniti owner complaints . The majority of the issues have been reported by QX60 owners.
How many miles will an INFINITI QX60 last?
200,000 miles
How many miles will the INFINITI QX60 last? When an INFINITI QX60 is properly cared for and given proper maintenance, it can continue to last and provide luxury for 200,000 miles or more, especially when most of the driving it sees is smooth highway driving.
Percentage distribution of complaints by Infiniti Qx60 years
We have researched Infiniti problems and analysed all the complaints filed against Infiniti Qx60 cars and compiled the top 5 most problematic Infiniti Qx60 model years:
Below you can see the percentage distribution of known problems by Infiniti Qx60 model years.
Distribution of the number of complaints by Infiniti Qx60 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Infiniti Qx60 car problems categorized by type of issue
After analysing all complaints related to Infiniti Qx60 , it was concluded that the most common issues with these cars are:
- Power train problems
- Unknown or other problems
- Engine problems
- Electrical system problems
- Air bags problems
The graph below shows statistics for all Infiniti Qx60 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Qx60 model years
A total of 19 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Qx60 model years
There were a total of 4 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Qx60 model years
There were a total of 30 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 465 complaints about various vehicle components related to the Infiniti Qx60 . Below are the 25 most recent complaints reported for Infiniti Qx60 vehicles.
Latest 25 complaints
Infiniti Qx60 2015
- Date Of Incident: 2024-10-05
- Date Complaint: 2024-10-07
- VIN: 5N1AL0MM5FC
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: The car intermittently will not accelerate after being idle at stop signs etc. this has occurred on 3-5 instances in the last 4 months. All but one time when getting the vehicle later it didn't have any issues. The battery has been tested and is good, I cleaned the terminals and still had it occur. Upon reading an Infiniti forum it sounds like it is an intermittent alternator issue or electric module. This put my daughter in a stalled vehicle in an intersection several times after trying to troubleshoot issues to resolve it.
Infiniti Qx60 2014
- Date Of Incident: 2023-10-19
- Date Complaint: 2024-10-02
- VIN: 5N1AL0MNXEC
- Components: ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: Vehicle has a CVT transmission and it failed around 87,000 miles. Both catalytic converters had to be replaced at this same time. When using assisted cruise control, the vehicle slams on the brake causing all passengers to jolt forward and vehicles behind to have to swerve not to hit me from behind. False automatic braking when passing a large vehicle. Engine constantly having issues and codes causing poor acceleration and jerking at low speeds. MAF sensor has failed twice in 5 months. Overall worst manufactured vehicle and very unsafe for driver and citizens.
Infiniti Qx60 2014
- Date Of Incident: 2022-12-06
- Date Complaint: 2024-09-26
- VIN: 5N1AL0MN6EC
- Components: SERVICE BRAKES
- Summary: MY MASTER BRAKE CYLINDER FAILED. LOST MY BRAKES. HAD TO PUMP PEDAL TO GET CAR TO STOP. HAD BRAKE WARNING LIGHTS ON HAD REPAIRED BY DEJEAN AUTOMOTIVE IN PORT ARTHUR. [XXX] COST $447.65 MY MASTER BRAKE CYLINDER FAILED AGAIN WHILE ON VACATION. LOST BRAKES AND HAD TO PUMP BRAKES TO STOP. YES, HAD BRAKE WARNING LIGHTS ON. REPAIRED BY NISSAN DEALER IN TEXARKANA, TEXAS. PETE MANKINS. MILEAGE 114905, DATE [XXX]. COST $992.11 MY MASTER BRAKE CYLINDER FAILED AGAIN. LOST BRAKES I WAS IN TOWN WAS ABLE TO STOP CAR BY PUMPING BRAKES, YES BRAKE LIGHT CAM ON WHEN ALL FLUID DRAINED OUT. TOOK TO NISSAN DEALER TWIN CITY NISSAN PORT ARTHUR, TX. SAME PART BAD AGAIN CHANGED OUT WITH NEW OEM PART AGAIN. DATE [XXX] COST $797.92 EACH TIME WE HAD REPAIRED BY AUTHORIZED AUTOMOTIVE SHOPS. NISSAN DEALERS WOULD NOT COVER AS WARRANTY BECAUSE THEY DIDN'T DO THE WORK. EACH TIME MY FAMILY WAS WITH ME AND WE WHERE PUT AT RISK OF AN ACCIDENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Infiniti Qx60 2014
- Date Of Incident: 2024-05-16
- Date Complaint: 2024-09-26
- VIN: 5N1AL0MN6EC
- Components: SERVICE BRAKES
- Summary: THE MASTER BRAKE CYLINDER FAILED WHILE ON VACATION IN ARKANSAS. TOOK TO NISSAN DEALER PETE MANKINS AND THEY REPLACE ENTIRE MASTER CYLINDER. MILEAGE 114,905 MILES. DATE [XXX]. THIS SECOND TIME SAME PART FAILED. HAD FAMILY WITH ME WE WHERE ABLE TO STOP BY PUMPING BRAKES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Infiniti Qx60 2014
- Date Of Incident: 2024-09-25
- Date Complaint: 2024-09-26
- VIN: 5N1AL0MN6EC
- Components: SERVICE BRAKES
- Summary: WHILE DRIVING IN TOWN LOST BRAKES, BRAKE LIGHTS CAM ON. WAS ABLE TO STOP BU PUMPING THE BRAKES. FLUID WAS LEAKING FROM UNDERNEATH THE MASTER CYLINDER. TOOK TO LOCALNISSAN DEALER TWIN CITY NISSAN PORT ARTHUR. THEY SAID THE MASTER CYLINDER WAS BAD. THIS IS THE THIRD ONE TO GO BAD. THEY REPAIRED ON 09/25/2024 WITH 121,178 MILES. THEY WOULD NOT HONOR THE WARRANTY FROM THE TEXARKANA DEALER AS THEY DIDNT DO THE WORK. HAD TO PAY AGIN.
Infiniti Qx60 2017
- Date Of Incident: 2024-04-01
- Date Complaint: 2024-09-19
- VIN: 5N1DL0MM7HC
- Components: ENGINE
- Summary: Vehicle began ticking in early 2023. Then received check engine light and trouble codes P0014 and P0017. Took to Infiniti dealership. Dealership claimed "sludge - you did not change oil regularly, " which I did - either at Valvoline, Wal-Mart, or by myself. Multiple online forums about Infiniti QX60 indicate all the dealership mechanics are saying the SAME thing to customers who are having this issue. Dealership claimed vehicle would need NEW engine priced at over $17,000!! They are doing this nationwide and globally. Infiniti KNOWS there is an engine defect leading to sludge and failed engine. My engine did fail in April 2024, but thankfully in my home driveway and not at high speeds - this would have been deadly had it happened on a major highway!
Infiniti Qx60 2018
- Date Of Incident: 2024-06-21
- Date Complaint: 2024-08-26
- VIN: 5N1DL0MM0JC
- Components: POWER TRAIN
- Summary: Check Engine light came on. Diagnosis revealed timing chain needs to be replaced. Mileage is past the warranty but years is not past the warranty. Repair comes just a couple of months after gear shift locked up and full gear shift assembly had to be replaced.
Infiniti Qx60 2023
- Date Of Incident: 2024-07-24
- Date Complaint: 2024-08-14
- VIN: 5N1DL1ER5PC
- Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Infiniti QX60. The contact stated that while driving approximately 15 MPH, the message to "Pull Over Safely" was displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was later towed to the local dealer who diagnosed that the starter and electric fuel pump were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Infiniti Qx60 2015
- Date Of Incident: 2024-07-02
- Date Complaint: 2024-08-13
- VIN: 5N1AL0MM1FC
- Components: ENGINE
- Summary: transmission slip and jerk and it's hard to accelerate
Infiniti Qx60 2023
- Date Of Incident: 2024-08-02
- Date Complaint: 2024-08-06
- VIN: 5N1DL1GS3PC
- Components: LANE DEPARTURE
- Summary: Warning light came on saying that the Lane departure warning and Forward were not working. Another message said "Unavailable High Cabin Temperature". After further investigation 2 of the 3 advanced navigation aids were flashing which means they may not be working correctly. In reality 1; the lane departure warning and functions stopped working. 2; Cruise Control was working. 3; Vehicle to vehicle distance control or AEB (Automatic Emergency Braking) seemed to work. I did not feel comfortable fully testing this last mode out. I did not want to accidently crash into the vehicle in front of me. 4. The Blind spot stopped working. 5. The TSR (Traffic Sign Recognition) seemed to stop working also. We have pictures and a video of the issues on the instrument cluster if needed. We were driving from Del CA to our home in Mesa AZ. First part of the trip Del Mar to Yuma AZ was fine. We stopped for lunch in Yuma AZ for like an hour. Outside temperature was like 109. No issues when we continued on toward glia Bend AZ. We stopped in Gila Bend AZ for a quick break. My safety was put at risk on my last quarter of my drive between Gila Bend AZ to my Home in Mesa AZ. I could no longer rely on the lane departure, Intelligent Lane Intervention and Blind Spot detection/intervention etc... We took our 2023 Infinity QX60 to Coulter Infinity Mesa to have the vehicle checked out on 8/3/24. No issue found. I even notified them that After understanding that the air was due to the cabin temperature, that I set my side of the vehicle to the LO setting which is 60 degrees. My wife already had her side of the car to like 68 degrees. When we got home I opened the hood almost immediately to check (feel) the AC units lines. They were both the same temperature as the outdoor air. Like 110. If there is technology that would allow these cameras to operate at above the 104 degrees stared in Technical Service bulletin ITB22-035 dated October 10, 2022, I feel a recall is in order. Thank You
Infiniti Qx60 2015
- Date Of Incident: 2024-08-02
- Date Complaint: 2024-08-03
- VIN: 5N1AL0MN9FC
- Components: UNKNOWN OR OTHER
- Summary: We purchased this vehicle 3 days ago. Day 2 there was a transmission shudder. I know these cvt transmissions have issues but with less than 18k miles??? I looked up and yes infiniti extended the warranty but we no longer qualify for this I don't think this is fair! IT HAS 18K MILES on it. The fact infiniti didn't recall the transmission is ridiculous. There are thousands of people experiencing shudder issues, cars dying, this is a danger to the drivers and their families. Why is there no recall? Extending a warranty didn't do anything! This cvt needs to be recalled and fixed so people aren't in danger of crashing.
Infiniti Qx60 2020
- Date Of Incident: 2024-07-13
- Date Complaint: 2024-07-31
- VIN: 5N1DL0MM7LC
- Components: ELECTRICAL SYSTEM,STRUCTURE
- Summary: The left rear side window rolled down and won’t roll back up and made clicking sound causing both safety issue driving my kids in a stormy day. I tried to open the door and it opens only 10 percent . I had to go from the other door to get my kid out the car. I owned the car 4 years now and I’m the only owner . I took it to the dealer and they opened the door replaced the window regulator and motor. This a faulty make from manufacture that I End up paying for about $1200 . They refused to cover for it because warranty expired in January 2024 but I only have 51000 miles on it. I had similar car window not rolling back on driver side 2 years ago and they said it was a recall.
Infiniti Qx60 2022
- Date Of Incident: 2024-07-29
- Date Complaint: 2024-07-29
- VIN: 5N1DL1GR5NC
- Components: ENGINE
- Summary: The vehicle shifts from drive into neutral intermittently. This has happed several times over the coarse of 2 years that we have had vehicle. It has occurred on both highway and street driving and is a major safety concern. We have brought it into the dealership and they could not replicate it the first time and now they are working with Infiniti to troubleshoot.
Infiniti Qx60 2014
- Date Of Incident: 2024-07-18
- Date Complaint: 2024-07-23
- VIN: 5N1AL0MM8EC
- Components: UNKNOWN OR OTHER
- Summary: The transmission is stuttering and showing signs of failure.
Infiniti Qx60 2019
- Date Of Incident: 2024-07-12
- Date Complaint: 2024-07-22
- VIN: 5N1DL0MM5KC
- Components: POWER TRAIN
- Summary: Transfer Case leaking. Resealing of Transfer Case was performed under warranty. The vehicle was under warranty and had only 33,000 Miles. It was rather alarming that such transmission/power train issues showed up at such low mileage.
Latest 5 recalls Infiniti Qx60
The National Highway Traffic Safety Administration (NHTSA) has issued 22 recalls for different components of the Infiniti Qx60.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Infiniti Qx60 2023
- Report Received Date: 2023-12-04
- Manufacturer: Nissan North America, Inc.
- Components: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
- Consequence: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
- Remedy: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
- Model: Infiniti Qx60 2022
- Report Received Date: 2023-12-04
- Manufacturer: Nissan North America, Inc.
- Components: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
- Consequence: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
- Remedy: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
- Model: Infiniti Qx60 2023
- Report Received Date: 2023-04-13
- Manufacturer: Nissan North America, Inc.
- Components: SEATS:CRITICAL FASTENERS
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
- Consequence: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.
- Model: Infiniti Qx60 2023
- Report Received Date: 2023-02-21
- Manufacturer: Nissan North America, Inc.
- Components: SEATS:MID/REAR ASSEMBLY
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
- Consequence: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
- Remedy: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
- Model: Infiniti Qx60 2022
- Report Received Date: 2022-02-24
- Manufacturer: Nissan North America, Inc.
- Components: SEATS:CRITICAL FASTENERS
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- Consequence: A missing mounting bolt may allow the seat track to move during a crash, increasing the risk of injury.
- Remedy: Dealers will inspect the second-row seat track and install a new mounting bolt as necessary, free of charge. Owner notification letters were mailed April 13, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PC867 and PC868.
Latest negative Infiniti Qx60 car reviews
Latest positive Infiniti Qx60 car reviews
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Vehicle year: 2019
Make sure to drive the vehicle during the day as the surround camera view does not use the lighted entry features that come with luxury options. This means that the side looking cameras are unable to see anything at night and are completely blind unless there is a significant external light source where you're parking. Vehicle entry is also a bit old-fashioned. Although the car illuminates nicely when you approach, you still need to press a button to unlock the doors, which is not the case in the lower model QX50 that automatically unlocks when you grab the handle. Additionally, the radio does not stay on when the engine is turned off, unlike the lesser model QX50. It shuts everything off abruptly, and there is no way to go directly from running to Accessory mode. Infiniti advertises that the Sensory package supports Dolby Digital 5.1 (
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Vehicle year: 2016
I purchased this car in March and so far it has been just what I need. This is my first Infiniti and I am extremely happy with it. I got a great deal on the AWD with premium and + package, which is awesome but not too fancy. I chose the Hermosa Blue with graphite interiors and it's perfect! The premium + package comes with a lot of features, such as illuminated strips of Infiniti on the doors, ambient lights, and door lights. The 2016 design looks really sporty and the interiors are very comfortable. The owner's manual recommends premium fuel, but I've been using 93 and 89 octane to get an average of 91 octane. I'm very happy with this car and I'm looking forward to posting a review in 6 months. I also got 3 years of free oil service and tire rotations from Harte Infiniti Hartford. The tires I have now are AS Toyo Open Country A25 235/65/R18, but I'm planning to upgrade to 235/55/R20 with Pirellis Scorpion Verde AS. Keep smiling and live life!
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Vehicle year: 2015
Three years ago, my wife and I were searching for a premium/luxury three-row crossover to avoid the minivan stigma. We compared the QX60 and the Acura MDX, but ultimately chose the Infiniti for its family-friendly features, upscale feel, and excellent dealer experience. As our lease comes to an end, our opinion remains the same. The QX60 is still a great value, with real-world selling prices and family-friendly features like the ability to tilt the second row with a car seat attached to access the third row. It's surprising that this luxury crossover is still the only one on the market with this feature. However, the infotainment and interior design are starting to look dated, with only minor updates made in 2017. Despite this, the QX60's interior is quiet and comfortable, especially on long drives with multiple children. It's why the QX60 remains on our shortlist for our next crossover. In summary, the QX60 is an excellent choice for families looking for a quiet, smooth ride on the highway, and a usable third row for adults on short trips. The cost to own/lease should be low, and Nissan dealers offer scheduled maintenance at a lower price. The only downside is that the interior may not be as modern as some of its competitors, but it's still a great value for the price.- The interior design and infotainment system may feel a bit outdated- The city/mixed gas mileage could be improved, as we did not reach the EPA average (although this has been addressed in the 2017 refresh)- The headlights could be stronger, although they do look better in the refreshes- The ride can be slightly jarring on potholes, which may be unexpected for a vehicle of this class- Some options are packaged in a way that may seem inconvenient, such as requiring a $7,500 package for a hands-free liftgate. However, we believe that the overall value of the vehicle is still worth considering.
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Vehicle year: 2018
I'm thrilled to share that I recently upgraded to my 2nd Infiniti - a QX60 SUV! While my family and I have always loved Lexus, we were ready for a change and the QX60 did not disappoint. The cargo space is impressive and the handling is wonderful. Even better, the gas mileage was fantastic for such a large vehicle - we got 25-6 mpg on our trip to Maine! I'm happy to report that I have not experienced any of the problems mentioned in other reviews. While it does require mid-tier/premium gas, my husband and I still take it on long trips because the ride is so great. We looked at Mercedes-Benz and BMW, but found them to be way too pricey for what you get, and the upkeep and maintenance is ridiculous. Overall, I'm very pleased with my QX60 and highly recommend it!
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Vehicle year: 2015
Our family has happily returned to an SUV after almost 5 years of owning a minivan that we loved. Although I thought I would miss the creature comforts of a minivan, such as its sliding doors and the full 3 rows, I am enjoying the driving experience in our new 2015 QX60 far more. This crossover is functional, has a plethora of safety equipment, and gives you at least a taste of the Infiniti driving experience (we have a 96 I 30 that still runs very well). The interior is practical, intuitive, and very functional. Despite some clamping about the CVT transmission, ours has been pretty smooth so far. I love all of the safety features and technology, and I am already spoiled by the multi-view cameras. All in all, I am pleased with the vehicle. It offers good quality for the cost, and my minivan is slowly but surely becoming a fond but distant memory. My only gripe is gas mileage, as the QX69 is a bit thirstier than the Odyssey.
Are you having problems with your Infiniti Qx60?
Gerald Schuppe 2025-04-06
Vehicle year: 2023
I purchased a new QX60 in August 2022, but unfortunately, it has been a nightmare since the beginning. Despite bringing it in repeatedly with videos of the car malfunctioning, the dealership was unable to duplicate the issue and only checked the software. Even when I brought it in clearly malfunctioning, my service advisor forgot about it. Over a year later, my car has been in the shop countless times for months, and while they have replaced at least $17,000 worth of parts covered under warranty, my car is now malfunctioning worse than ever. After months of gaslighting, they finally agreed to repurchase it, but they inaccurately applied my state's lemon law and did not properly acknowledge when my car qualified as a lemon. They are trying to cheat me out of as much as $14,000 by not acknowledging or reimbursing me for all the time my car has had problems. Infiniti is claiming that they don't have to reimburse me for nearly as much as if they properly followed the laws set forth by my state. I would advise being cautious of this company and avoiding these cars at all costs, especially the QX60.
Neil Schroeder 2025-04-05
Vehicle year: 2017
I've only driven 3,500 miles and I'm experiencing the same issues as others have mentioned above. The Bluetooth connection cuts in and out and is often full of static. Sometimes, the car appears to be playing Bluetooth content out of the car speakers, but it's actually playing out of my phone. This causes the radio to cut out and the dashboard controls to become active. Additionally, the dashboard screen goes black and all functionality is disabled until the vehicle is restarted. The parking sensors also sometimes cut out, and the radio station gets locked, making it impossible to adjust without restarting. It seems like a recall or class action suit may be necessary.
Vaughn Beier 2025-03-18
Vehicle year: 2023
I was disappointed to find that my luxury vehicle did not provide the quiet and smooth ride I was expecting due to a persistent rattle in the headliner/sunroof area right above the driver's head. Despite several visits to the Infiniti Service Dept and a two-week stay, the rattle remains unresolved. Interestingly, I found that applying slight pressure with my hand to the headliner stops the rattle. Additionally, we recently received a recall notice regarding the seats potentially breaking at the weld in the event of a collision.
Clair Cole 2025-03-18
Vehicle year: 2022
I was impressed with my first drive of this 7-passenger SUV. The vehicle felt stable and light on its feet. However, I was disappointed with the poorly constructed leather seats. After only 3 weeks of driving, the driver's seat had larger wavy permanent impressions in it, despite me being only 160 lbs. When I contacted my salesperson, they suggested waiting until the first service to address the issue. However, Infinity's response was that leather stretching falls under normal wear. I have owned luxury vehicles for 35 years and have never seen leather deteriorate this quickly. Even my wife's 2013 Acura MDX Elite with 116,000 km on it has better quality leather and is a better built vehicle overall. Additionally, there is a clacking noise from the front brake calipers every time I come to a stop, which the service department was unable to duplicate. Overall, I have experienced many failures with this vehicle, including issues with the steering and a rigid ride causing early rattles. Unfortunately, I cannot recommend this vehicle as it is not reliable.
Sammie Kub 2025-03-16
Vehicle year: 2016
Although I have experienced several issues with my 2016 QX60, such as CVT issues, wheel bearing issues, electronics issues, wiper motors being replaced, and the car eating through brake pads and rotors, I believe that Infiniti has the potential to produce reliable vehicles. However, I would not consider purchasing this car or any Infiniti model in the future.