2002 Infiniti Qx4 problems
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Common 2002 Infiniti Qx4 problems
The Infiniti QX4 2002 is known for its reliability, with the majority of issues arising from improper operation
. However, there are some common problems that owners have reported.
- Suspension Problems: Some owners have reported issues with the QX4's suspension, including worn out bushings, leaking shocks, and other suspension components. These issues can lead to a less smooth ride and potential safety concerns.
- Transmission Issues: While the QX4's transmission is generally reliable, some owners have reported issues with the transmission shifting roughly or slipping. These issues can be caused by low transmission fluid, worn out transmission components, or other transmission problems.
- Brake Issues: Some owners have reported issues with the QX4's brakes, including brake fade, brake noise, and other brake problems. These issues can be caused by worn out brake pads, damaged brake rotors, or other brake problems.
- Body and Paint Issues: Some owners have reported issues with the QX4's body and paint, including rust, dents, and other body and paint problems. These issues can be caused by exposure to the elements, poor quality paint, or other body and paint problems.
- Interior Issues: Some owners have reported issues with the QX4's interior, including worn out upholstery, broken interior components, and other interior problems. These issues can be caused by wear and tear, poor quality materials, or other interior problems.
It is important to note that these issues are not necessarily common to all QX4s, and many owners have reported no issues with their vehicles. However, potential buyers should be aware of these potential issues when considering a QX4. Regular maintenance and inspections can help prevent many of these issues from becoming serious problems.
What engine does a 2002 INFINITI QX4 have?
2002 Infiniti QX4 (3.5L 6 -cyl Engine Code VQ35DE L) Motor Oil, Filters and Lubricants - AMSOIL.
What was the last year of the INFINITI QX4?
2003
The INFINITI QX4 production run ended following the 2003 model year. The 'QX' branding would continue on to have an impact on INFINITI's sport utility and crossover product selection.
Is INFINITI QX4 body on frame?
But don't let all this luxury fool you. The QX4 is still one tough soldier. Like the Pathfinder, the QX4 uses MonoFrame construction, a hybrid of unibody and body-on-frame design, providing a solid platform.
Why is my INFINITI QX4 not starting?
The most common reasons an INFINITI QX4 won't start are a dead battery, an alternator problem, or failed starter.
2002 Infiniti Qx4 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Infiniti Qx4 problems, we found that the most common problems with these 2023 model year vehicles are:
- Suspension problems
- Steering problems
- Air bags problems
- Engine and engine cooling problems
- Vehicle speed control problems
The graph below shows statistics for all 2002 Infiniti Qx4 vehicle components and the number of complaints received.
Latest 25 complaints 2002 Infiniti Qx4
The NHTSA has received 37 complaints about various vehicle components related to the 2002 Infiniti Qx4. Below are the 25 most recent complaints reported for 2002 Infiniti Qx4 vehicles.
2023-01-23
SUSPENSION,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-01-23
- VIN: JNRDR09Y62W
- Components: SUSPENSION,UNKNOWN OR OTHER
- Summary: My issues are related to the SAFETY RECALL CAMPAIGN 1997-2003 QX4 IN SALT STATES FRONT STRUT HOUSING CORROSION. I brought my car in for the recall at Infiniti of Bloomington, Minnesota and they only fixed the Driver’s side strut housing using a brace but only painted the Passenger’s side. Now the Passenger’s side strut housing shows corrosion and some perforation but repairable still under the recall. As of today 01/23/2023 The dealer and Infiniti refused to do recall on passenger’s side despite the car is not safe to drive. They knowingly know the passenger’s side will corrode but still let me drive the car with the defective which they refuse to fix.
2021-03-29
AIR BAGS,SEAT BELTS PROBLEM
- Date Of Incident: 2021-03-29
- VIN: JNRDR09Y12W
- Components: AIR BAGS,SEAT BELTS
- Summary: I HAVE TRIED TO GET PASSENGER AIRBAG RECALL (AND A CONFIRMED DRIVER SEATBELT DEFECT) REPLACED AND THE PART WAS NEEDED ONE YEAR AGO AROUND MARCH OR APRIL 2020 AND TODAY WHEN I TRIED TO MAKE A APPOINTMENT 03/29/2021 WAS TOLD THAT IT IS A 3 TO 4 HOUR JOB AND NO LOANER VEHICLE OR TOW IS AVAILABLE FOR THIS TYPE OF SERVICE. THE THE RECALL NOTICE FORM # R1714 30148563 STATES THAT THERE IS FREE CONVENIENCE SERVICES SUCH AS TOW TO AND FROM INFINITI RETAILER OR ALTERNATIVE TRANSPORTATION. MOSSY NISSAN IN OCEANSIDE CALIFORNIA AND I TALKED TO A WOMAN NAMED ROBIN IN SERVICE DEPT. MY QUESTION/COMPLAINT IS WHY IS ALTERNATIVE TRANSPORT OR TOW NOT BEING OFFERED FOR THIS DANGEROUS HAZARDOUS DEFECT? SINCERELY [XXX].*DT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
2020-09-12
STRUCTURE PROBLEM
- Date Of Incident: 2020-09-12
- VIN: JNRDR09Y72W
- Components: STRUCTURE
- Summary: EXTENSIVE RUST AND DECAY IS FOUND ON THE PASSENGER SIDE FRAME WHERE THE LOWER CONTROL ARM CONNECTS. THIS IS JUST BELOW THE STRUT HOUSING AND IS VISIBLE THROUGH THE FRONT WHEEL WELL. I HAVE ATTACHED BOTH PASSENGER AND DRIVER SIDE PHOTOS AS THE DEFECT ONLY APPEARS ON THE PASSENGER SIDE.
2019-08-30
STRUCTURE PROBLEM
- Date Of Incident: 2019-08-28
- VIN: JNRDR09Y92W
- Components: STRUCTURE
- Summary: TL* THE CONTACT OWNS A 2002 INFINITI QX4. AFTER THE CONTACT PURCHASED THE VEHICLE FROM AN INDEPENDENT MECHANIC, HE NOTICED RUST FORMING ON THE PASSENGER SIDE FRAME RAIL BELOW THE PASSENGER SIDE CONTROL ARM. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO INFORMED HIM THAT THEY COULD REINFORCE THE FRAME WELL; HOWEVER, A FUEL LINE RAN THROUGH THE RUSTED AREA, WHICH COULD CAUSE MORE DAMAGE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 139,000.
2017-11-13
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2017-11-06
- VIN: JNRDR09Y92W
- Components: STEERING,SUSPENSION
- Summary: TL* THE CONTACT OWNS A 2002 INFINITI QX4. WHILE THE VEHICLE WAS WITH AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE MECHANIC NOTICED THAT THE DRIVER'S SIDE STRUT HOUSING WAS RUSTED AND CRACKED. THE INDEPENDENT MECHANIC ALERTED HER OF A RECALL FOR THE STRUT HOUSING AND THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION) AT FIELDS INFINITI GLENCOE (2100 FRONTAGE RD, GLENCOE, IL 60022 (847) 998-5200). THE DEALER STATED THAT A PLATE WAS INSTALLED ON THE STRUT HOUSING. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT IT LOOKED LIKE NO REPAIRS WERE COMPLETED. THE CONTACT STATED THAT BOTH INDEPENDENT MECHANICS INFORMED HER THAT A PLATE NEEDED TO BE INSTALLED IN THE STRUT HOUSING, BUT THE VEHICLE WAS NOT REPAIRED. UPON PURCHASING THE VEHICLE, THE CARFAX REPORT FAILED TO IDENTIFY THE REPAIR OR FAILURE TO THE STRUT HOUSING. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
2017-07-26
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2017-07-20
- VIN: JNRDR09YX2W
- Components: STEERING,SUSPENSION
- Summary: TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION) IN 2012. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
2016-06-18
SUSPENSION,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2016-06-01
- VIN: JNRDR09Y32W
- Components: SUSPENSION,UNKNOWN OR OTHER
- Summary: EXTREME CORROSION IN THE UNDERCARRIAGE PREVENTS US FROM DRIVING THE CAR. EVEN THOUGH INFINITI HAD A RECALL FOR THIS ISSUE WILL NOT HELP US. PURCHASED THIS CAR NEW AND WILL NEVER PURCHASE ANOTHER INFINITI
2016-04-07
AIR BAGS PROBLEM
- Date Of Incident: 2010-03-23
- Number Of Injuries: 1
- Crash: 1
- VIN: JNRDR09Y92W
- Components: AIR BAGS
- Summary: TAKATA RECALL AIR BAG DID NOT DEPLOY WHEN STATIONERY 2002 INFINITI QX4 STOPPED AT TRAFFIC LIGHT ON CITY STREET WAS HIT IN THE REAR BY ANOTHER VEHICLE WHICH WAS ACCELERATING. PUSHED INFINITI QX4 25 FEET INTO ONCOMING TRAFFIC.
2015-12-16
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2015-11-23
- VIN: JNRDR09Y52W
- Components: STEERING,SUSPENSION
- Summary: TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK VIOLENTLY. IN ADDITION, THE LOWER CONTROL ARM DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V244000 ( STEERING, SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 164,825. ..UPDATED 05/17/16 *BF UPDATED 05/11/18*JB *TR
2015-07-13
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2013-07-01
- Components: STEERING,SUSPENSION
- Summary: TL* THE CONTACT OWNS A 2002 INFINITI QX4. WHILE DRIVING 35 MPH, THE CONTACT WITNESSED AN ABNORMAL NOISE EMITTING FROM THE DRIVER SIDE STRUT AREA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL BANGING NOISE WHEN DRIVING OVER A BUMP IN THE ROAD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION BECAME INOPERABLE AND THE STRUT HOUSING WAS CRACKED. AS A RESULT, BOTH COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
2014-09-17
AIR BAGS PROBLEM
- Date Of Incident: 2014-08-01
- VIN: JNRDR09Y52W
- Components: AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V361000 (AIRBAG). HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2014-06-23
ENGINE PROBLEM
- Date Of Incident: 2014-03-18
- VIN: JNRDR09Y52W
- Components: ENGINE
- Summary: THE CAR STOPPED RUNNING AND THERE WAS A STRONG SMELL OF SMOKE, AFTER HAVING THE CAR TOWED TO THE INFINITI DEALER WE WERE INFORMED THAT THE ENGINE CONTROL MODULE THAT CONTROLS THE CAR HAD BURNT OUT. FORTUNATELY, WE WERE ON A LOCAL SIDE STREET. HAD WE BEEN ON THE HIGHWAY AND THE CAR JUST SHUT DOWN WE WOULD NOT HAVE BEEN ABLE TO GET OUT OF TRAFFIC. THE REPAIRMAN STATED THE MODULE WAS COMPLETELY BURNED. AFTER PAYING $2235.12, TO REPLACE THIS ITEM SINCE THERE IS NO AFTERMARKET EQUIPMENT. *TR
2014-02-14
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2012-06-06
- VIN: JNRDR09Y92W
- Components: STEERING,SUSPENSION
- Summary: TL-THE CONTACT OWNS A 2002 INFINTI QX4. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER AND OVER A PERIOD OF TIME BECAME PROGRESSLY WORSE. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE A PROBLEM. THERE WAS A RECALL ASSOCIATED WITH THE SAME DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 11V244000 (STEERING , SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. JS
2013-11-14
SUSPENSION,STRUCTURE PROBLEM
- Date Of Incident: 2013-11-01
- Components: SUSPENSION,STRUCTURE
- Summary: THE FRAME OF THE CAR IS RUSTED OUT, MAKING THE TRUCK UNSAFE FOR DRIVING. THE RUST IS ALSO NOTICED ON THE RUNNING BOARDS, AND A LARGE PORTION OF THE REAR SUSPENSION SYSTEM. I HAVE HAD THE RECALL FIX APPLIED ON THE PASSENGER SIDE, HOWEVER RUST IS SPREADING LIKE WILD FIRE THROUGHOUT THE ENTIRE FRAME. *TR
2013-08-29
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2013-03-10
- Components: ELECTRICAL SYSTEM
- Summary: POWER DOORS, LOCKS AND WINDOWS STOPPED WORKING. KEYLESS ENTRY WOULDN'T WORK. DRIVER SIDE DOOR KEPT LOCKING ON ITS OWN AND KEY WOULDN'T UNLOCK IT. BATTERY KEPT DYING.
2013-08-02
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2013-07-13
- VIN: JNRDR09Y22W
- Components: STEERING,SUSPENSION
- Summary: AT THE TIME OF THE INCIDENT, I WAS TAKING A LEFT HAND TURN INTO A DRIVEWAY GOING APPROXIMATELY 5-10MPH WHEN I HEARD A "POPPING" SOUND COME FROM THE RIGHT SIDE OF THE CAR AS I WAS TURNING. AFTER FURTHER INVESTIGATION, THE SOUND WOULD OCCUR WHEN TAKING A RIGHT OR LEFT TURN, EITHER ACCELERATING OR NOT. I FELT INCREDIBLY UNSAFE DRIVING IT. TOOK IT FOR AN INSPECTION AT A TRUSTED MECHANIC ON 7/29/13, HE TEST DROVE IT AND DEEMED IT UNSAFE TO DRIVE. I WAS TOLD BY THE MECHANIC THAT HE COULD NOT REPAIR IT BECAUSE IT WAS A MANUFACTURING ISSUE DUE TO A LOT OF CORROSION UNDER THE CAR AND THE WORK NEEDED TO BE DONE BY THE DEALERSHIP. TOWED TO THE DEALERSHIP ON 7/30/13, DEALERSHIP WILL NOT FIX IT, SAYS IT IS NOT A MANUFACTURING ISSUE. REWIND TO APRIL 20TH, 2011, QX4 2002 RECALLED IN A NUMBER OF STATES INCLUDING MASSACHUSETTS, ORIGINAL RECALL DATE: 4/20/11 FOR CORROSION PROBLEMS DUE TO ROAD SALT AND SNOW/WATER. THE RECALL ID STATES THE CONSEQUENCES OF THIS CORROSION WILL BE THAT "THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH." BACK IN THE WINTER OF 2011-2012, TOOK THE CAR TO THE DEALERSHIP BECAUSE THE VEHICLE WAS PART OF THE RECALL. I WAS TOLD BY THE DEALERSHIP THAT THE CORROSION PROBLEM WAS FIXED AND THE CAR WAS SAFE TO DRIVE. NOW I HAVE A DEALERSHIP THAT REFUSES RESPONSIBILITY FOR AN OUTSTANDING CORROSION PROBLEM, A CLAIM WITH INFINITI THAT IS GOING NO WHERE AND A CAR I CANNOT DRIVE BECAUSE IT CANNOT BE FIXED. *TR
2012-09-14
SUSPENSION,SERVICE BRAKES PROBLEM
- Date Of Incident: 2012-09-11
- Components: SUSPENSION,SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH, THE ANTI-LOCK BRAKING SYSTEM WARNING LIGHT ILLUMINATED. THE SERVICE ENGINE WARNING LIGHT ALSO ILLUMINATED SHORTLY AFTERWARD. THE STEERING WHEEL THEN BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT THE STEERING FAILED AND THAT THE VEHICLE WAS TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V244000 (STEERING:COLUMN ). AS A RESULT OF THE SUSPENSION FAILURE, THE ANTI-LOCK BRAKING SYSTEM HAD ALSO FAILED. THE TECHNICIAN WAS AUTHORIZED TO REPAIR THE VEHICLE UNDER THE RECALL BUT ONLY FOR THE STEERING FAILURE AND NOT THE ABS SYSTEM FAILURE. THE VEHICLE WAS NOT REPAIRED PER THE CONTACT'S REQUEST. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 89,445. THE VIN WAS NOT AVAILABLE.
2012-07-26
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2011-12-29
- VIN: JNRD09Y12W2
- Components: VEHICLE SPEED CONTROL
- Summary: WHILE DRIVING ON THE INTERSTATE THE CAR STARTED TO ACCELERATE AND WAS NOT ABLE TO FULLY STOP WHEN I STEPPED ON THE BRAKES. ONCE THE CAR WAS PUT INTO PARK THE ENGINE REVVED ALL THE WAY UP TO 8. HAD THE ENGINE AND VALVES CLEANED WHICH THEY SAID WAS THE PROBLEM. ON 7/23/2012 THE SAME THING HAPPENED AND WAS TOLD THE SAME THING WAS WRONG GOT IT CLEANED BUT THE GAS PEDAL KEEPS STICKING AND THE CAR CONTINUES TO ACCELERATE. *TR
2012-06-22
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2012-06-20
- VIN: JNRDR09Y32W
- Components: FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT STATED THAT HE SMELLED GASOLINE FUEL AS HE APPROACHED THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE MECHANIC ADVISED THAT THE FUEL FILLER NET NEEDED TO BE REPLACED. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 195,000.
2011-12-20
SUSPENSION PROBLEM
- Date Of Incident: 2011-12-01
- VIN: JNRDR09Y32W
- Components: SUSPENSION
- Summary: 2002 INFINITI QX4. CONSUMER WRITES IN REGARDS TO CORROSION RECALL *TGW THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE SERVICE. THE DEALER INFORMED THE CONSUMER THEY APPLIED A FIX FOR A RECALL AND TWO BOLTS DID NOT TORQUE AS THEY SHOULD HAVE. THE CONSUMER STATED SHE NEVER RECEIVED A RECALL. THE CONSUMER THEN RECEIVED ANOTHER CALL AND WAS INFORMED HER VEHICLE COULD NOT BE FIXED. HE TOO, EXPLAINED ABOUT THE TWO BOLTS THAT WOULD NOT TORQUE. ONE WEEK LATER, THE CONSUMER WAS INFORMED THAT INFINITI WAS GOING TO BUY THE VEHICLE BACK FROM HER. *JB
2011-09-13
SUSPENSION PROBLEM
- Date Of Incident: 2011-09-01
- Crash: 1
- VIN: JNRDR09Y62W
- Components: SUSPENSION
- Summary: 2002 INFINITI QX4. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING SIDE STRUT TOWER HOUSING *TGW THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT, BECAUSE OF THE FAILED PART. HE IS SEEKING REIMBURSEMENT FOR THE REPAIRS. *JB THE CONSUMER STATED THE REPAIRS WERE COMPLETED PRIOR TO HIM BEING AWARE OF THE RECALL. UPDATED 12/06/11
2011-08-24
SEAT BELTS PROBLEM
- Date Of Incident: 2004-10-15
- Number Of Injuries: 1
- Crash: 1
- VIN: JNRDR09Y52W
- Components: SEAT BELTS
- Summary: I OWN A 2002 INFINITI QX4 SUV TRUCK. I AM FILING A COMPLAINT ABOUT THE FRONT DRIVERS SIDE SEAT BELT AND SHOULDER HARNESS. WHEN SEAT BELT IS FASTENED, THE SHOULDER HARNESS RUBS YOUR NECK WHILE DRIVING, SO IN THE EVENT OF AN ACCIDENT I BELIEVE THE SHOULDER HARNESS WILL CUT AND INJURE THE DRIVERS NECK. THIS IS SERIOUS AND SHOULD BE REPLACED. THANK YOU FOR YOUR ATTENTION. *TR
2011-07-14
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2011-07-09
- VIN: JNRDR09Y72W
- Components: VEHICLE SPEED CONTROL
- Summary: I HAD AN OIL CHANGE ON SATURDAY. AFTER LEAVING THE SERVICE STATION AND DRIVING HOME THE VEHICLE BEGIN TO ACCELERATE ON ITS OWN. I TRIED BREAKING BUT THE VEHICLE CONTINUED TO ACCELERATE. AFTER BARELY MISSING TWO VEHICLES AND UNABLE TO COME TO A COMPLETE STOP, I TURNED OFF THE MAIN ROAD AND KILLED THE IGNITION. STILL UNAWARE OF WHAT WAS HAPPENING I WAITED A FEW MINUTES AND ATTEMPTED TO COMPLETE MY MISSION HOME ONLY TO RUN INTO THE SAME BEHAVIOR. ONCE I ARRIVED HOME I PARKED THE CAR UNTIL MONDAY MORNING. UNABLE TO DRIVE I CALLED THE TOW TRUCK COMPANY AND HAD MY SUV TAKEN TO THE DEALERSHIP. IT TURNED OUT THE ISSUE WAS A BAD THROTTLE CABLE THAT GOT STUCK. *TR
2011-02-11
STEERING PROBLEM
- Date Of Incident: 2011-02-09
- VIN: JNRDR09Y02W
- Components: STEERING
- Summary: MY SUV IS QX4 MODEL 2002, ID# [XXX], THE STEERING COLUMN IS THE TROUBLE. IT WAS MAKING SQUEAKING NOISE FOR LAST SEVERAL YEARS, REPAIRED AGAIN AND AGAIN AND AGAIN BY INFINITY OF MEMPHIS, PAYING MYSELF, BUT THE NOISE WILL NOT GO AWAY, BUT WAS TOLD BY INFINITY OF MEMPHIS, NOT TO WORRY ABOUT IT, AS, THEIR COMPUTER SAYS, MY CAR IS OK. WE ALWAYS TAKE OUR CAR FOR SERVICING THERE ONLY AS WE LIVE IN MEMPHIS AND THEY ARE MY DEALER. ON 2/9/2011 PM, WHILE DRIVING STRAIGHT, THE STEERING DID NOT ACT RIGHT. THE CAR TURNED LEFT, HIT THE CURB, BARELY MISSING HITTING AN ON COMING VEHICLE ON MY LEFT, BURST THE LEFT FRONT TIRE SLICING SIDE OF IT ON THE EDGE OF THE CURB, HIT LEFT FRONT CORNER OF VEHICLE, POPPING UP THE LEFT FOG LIGHT, THEN ON BACKING UP, HIT THE RIGHT BACK SIDE OF THE CAR ON SOMETHING. THE TIRE WAS CHANGED TO SPARE ONE, THEN A BRAND NEW TIRE. THE INCIDENCE WAS REPORTED TO INFINITY OF MEMPHIS ON 2/10/2011 AND I DELIVERED THE CAR TO THEM . THE CAR DOES NOT RIDE WELL, MAKES THE SQUEAKING SOUND AT STEERING STILL AND DOES NOT ACT RIGHT. WE ARE A FAMILY OF PHYSICIANS, NEED DEPENDABLE CAR. THE INFINITY MAKES GREAT CARS, WE OWN ANOTHER INFINITY SEDAN ALSO. PLEASE HELP US IN FIXING UP THE STEERING COLUMN OF THIS SUV-QX4,2002 MODEL, AS IT IS NOT SAFE TO DRIVE THIS PARTICULAR VEHICLE ANY MORE. FORTUNATELY, NO ONE WAS HURT. SINCERELY, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2010-12-20
ENGINE AND ENGINE COOLING,POWER TRAIN PROBLEM
- Date Of Incident: 2010-12-12
- VIN: JNRDR09Y82W
- Components: ENGINE AND ENGINE COOLING,POWER TRAIN
- Summary: WHILE MOVING OF FROM A STOP SIGN,THERE IS A SUDDEN ACCELERATION SURGE WITH A LOUD REVVING OF THE ENGINE WHILE DRIVING. CAR SPEEDS FOR APPROXIMATELY TWO BLOCKS BEFORE COMING TO A STOP. THIS HAPPENED ON 12/12/2010 AND 12/19/2012. 2003 INFINITI QX4. *TR
2002 Infiniti Qx4 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2002 Infiniti Qx4.
2022-08-09
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
2020-01-09
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
2017-02-02
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2002 Pathfinder and Infiniti QX4 vehicles. These vehicles are equipped with Takata air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture.
- Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy: Nissan will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began on March, 31, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
2015-05-15
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS
- Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy: Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
2011-04-20
- Manufacturer: NISSAN NORTH AMERICA, INC.
- Components: STEERING:COLUMN
- Summary: NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.
- Consequence: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
- Remedy: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
2010-07-06
- Manufacturer: NISSAN NORTH AMERICA, INC.
- Components: AIR BAGS:FRONTAL
- Summary: NISSAN IS RECALLING FORTY-SIX CERTAIN MODEL YEAR 2002 PATHFINDER AND INFINITI QX4 VEHICLES MANUFACTURED FROM AUGUST 24, 2001 THROUGH AUGUST 28, 2001. THE AIR BAG INFLATOR CONTAINS PROPELLANT WAFERS THAT ARE REQUIRED TO PROPERLY DEPLOY THE FRONT PASSENGER AIR BAG. DUE TO IMPROPER PROPELLANT WAFER INSTALLATION DURING THE AIR BAG INFLATOR ASSEMBLY PROCESS, SOME AIR BAG INFLATORS MAY BE MISSING ONE OF THE WAFERS. AS A RESULT, THE REMAINING WAFERS IN THE INFLATOR USED FOR THE DEPLOYMENT OF THE FRONT PASSENGER AIR BAG MAY, OVER TIME, BREAK UP INTO POWDER DUE TO NORMAL VIBRATION EXPERIENCED WHILE DRIVING. THIS CAUSES THE COMBUSTION RATE OF THE PROPELLANT TO INCREASE INSIDE THE INFLATOR, WHICH CAN LEAD TO INTERNAL PRESSURE RISING SUDDENLY DURING AIR BAG DEPLOYMENT.
- Consequence: THE INFLATOR HOUSING MAY RUPTURE AND PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS.
- Remedy: NISSAN WILL NOTIFY THE OWNERS OF THE FORTY-SIX AFFECTED VEHICLES. DEALERS WILL REPLACE THE FRONT PASSENGER AIR BAG MODULE ASSEMBLY WITH A NEW ONE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 19, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Negative 2002 Infiniti Qx4 car reviews
Positive 2002 Infiniti Qx4 car reviews
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The weather molding around every door may come loose, but don't worry, it's an easy fix with weathermolding glue that costs only $4.00. Other than that, everything is perfect!
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Overall, you have a great SUV!
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I recently totaled my Lexus RX300, and although it was a great car, it doesn't compare to the Qx4. This vehicle is fantastic - it's responsive, comfortable, and an absolute joy to drive. The controls for the stereo, heat and air, lights, and everything else are very easy to find and use. The backseat is spacious enough for my 5'10 little brother to sit comfortably behind me. I couldn't be happier with my purchase and would highly recommend this vehicle to anyone! It's truly fantastic, and I'm a very picky person.
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You've always had sport cars or muscle cars, and when you got the Q4, you loved the feel of driving it. The handling is great, and the style is fantastic!
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I'm so glad you're considering an SUV in the $30,000-$40,000 range! This one is definitely worth checking out - it's fantastic!
Additional sources
More sources of information about 2002 Infiniti Qx4 problems:
2002 INFINITI QX4 Problems and Complaints - 8 Issues
https://repairpal.com/2002-infiniti-qx4/problems
Problem with your 2002 INFINITI QX4? Our list of 8 known complaints reported by owners can help you fix your 2002 INFINITI QX4.
2002 Infiniti qx4 multiple issues | Infiniti Forum
https://infinitiforum.net/infiniti-forum/threads/2002-infiniti-qx4-multiple-issues.15253/
Nov 11, 2020 ... Still original engine and transmission. Only parts replaced are retractable antenna, an O-ring nearby transmission, rear glass door supports, ...
Common Problems with 2002 Infiniti QX4 SUV - Q&A
https://www.justanswer.com/nissan-infiniti/5l1ct-2002-infiniti-qx4-road-almost-feels-rocking-we-shocks.html
Sep 21, 2011 ... Hi this is mike,thanks for the question! That's actually a VERY common problem with the QX4's and Pathfinders. The rear suspension link bushings ...
INFINITI QX4 Problems and Complaints - 13 Issues
https://repairpal.com/problems/infiniti/qx4
Top INFINITI QX4 Problems · Erratic Idle Speed and Increased Accelerator Pedal Effort · The 4WD Light May Flash On and Off Intermittently · Evap System Fault Due ...
2002 INFINITI QX4 Consumer Reviews | Cars.com
https://www.cars.com/research/infiniti-qx4-2002/consumer-reviews/
Remarkable reliability. ... Bought my 02 QX4 6 years ago with 86,000 miles on it. My wife drove it daily while attending nursing school and it has been a ...
Other years of Infiniti Qx4
Are you having problems with your 2002 Infiniti Qx4?
Cleve Pouros 2024-09-21
I also considered the Jeep, Yukon, and Envoy, all of which were nice, but ultimately chose the QX4 due to its expected durability. However, I did encounter some unexpected problems with the QX4. On the day of delivery, I noticed a faint vibration and hum above 30mph when in ALL MODE 4x4, which was only noticeable on smooth asphalt highways. It turned out that the front drive shaft U-joint was bad, and the roof rack also made a loud whistle. Additionally, the QX4 felt more cramped than the Jeep. While I would not pay retail for a QX4, I was able to get $6000 off sticker and 3-year, 1% financing. I highly recommend taking a long test drive and trying everything before making a decision. It's important to note that there should be no change in ride when switching to All Mode from 2WD mode. Lastly, the gas consumption is worse than the Jeep's 5.2LV8.
Brannon Brown 2024-07-08
I hope you're doing well! I noticed that you mentioned liking the look and ride of the vehicle, but unfortunately, the repair bills were quite high. It seems like you had to replace a lot of parts, including the shocks, catalytic converters, fan motor, exhaust system, and fuel injectors. Additionally, it's a shame that the resale value and trade-in value weren't great, and the fuel mileage wasn't ideal either.
Tommie Parker 2024-04-05
The QX4 has made some good improvements, but it still has a truck-like feel. Despite being a loyal customer who has purchased three new Infiniti vehicles from Pinnacle Infiniti of Scottsdale in the past five years, I was disappointed to find out that I had overpaid by $1,500 for my latest purchase. However, I am confident in my ability to negotiate a fair deal in the future. It's worth noting that the Navigation Systems have been upgraded from CD to DVD, with the DVD version covering both USA and Canada. If you have the CD version, it may be obsolete and require multiple CDs. While Infiniti consumer affairs may not be sympathetic to this issue, I am confident that I can find a solution that works for me.