2016 Buick Encore problems
The Buick Encore is a subcompact crossover SUV built by General Motors from 2012 to 2022. It is subcompact crossover SUV marketed by Buick and its fourth SUV overall after the Rendezvous, Rainier, and Enclave.
The "Encore" designation was previously used by American Motors Corporation (AMC) for the subcompact two and four-door hatchback variants of the U.S.-built front-wheel drive Renault Alliance from 1984 to 1987.
First generation (2013)
The first-generation Encore is a restyled first-generation Chevrolet Trax, and shares the same styling with the European Opel/Vauxhall Mokka. It debuted at the 2012 North American International Auto Show in Detroit on January 10, 2012, and went on sale at the end of 2012. The North American Encore is assembled at the GM Korea plant in Bupyeong, South Korea alongside the Trax. The Chinese market Encore is assembled in Shandong.
The 2013, 2014 and 2015 Encore in the U.S. was offered in Base, Convenience, Leather, and Premium level models with the A14NET 1.4-liter inline-four multi-port fuel injected (MFI) VVT turbo gasoline engine rated at 128 hp (95 kW; 130 PS) @ 4900 rpm coupled to a 6-speed automatic transmission. It was available in front-wheel drive (FWD) and all-wheel drive (AWD) versions.
For 2016, a new Sport Touring second tier model was added which included an 18-inch alloy wheels with midnight silver finish, rear spoiler, body-color door handles, remote start, fog lights, and a new more powerful B14XFT Ecotec inline four-cylinder direct fuel injection VVT engine rated at 153 hp (114 kW; 155 PS) @ 5600 rpm in Encore marketing materials. However, Opel in Europe rates the engine for the Mokka at 150 hp (112 kW; 152 PS) @ 4900–6000 rpm.
The Ecotec direct-injection engine package includes Stop/Start technology to improve fuel economy and was made available as an option on all but the base model for 2017 and 2018. In 2017, the model levels became Base, Preferred, Sport Touring, Preferred II, Essence, and Premium.
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Common 2016 Buick Encore problems
The 2016 Buick Encore has a few common problems that owners have reported. These issues include airbag recalls, engine stall, and power steering failure.
Airbag recalls are a significant concern for 2016 Buick Encore drivers. There have been two recalls related to the airbags, both affecting frontal airbags that may not deploy. The first recall was issued in September 2016 and covered more than 3,500,000 units, while the second was a follow-up in July 2017 covering over 40,000 units. The issue is related to the software loaded into the airbag control unit, which may not deploy the airbags under certain driving conditions.
Engine stall has also been reported in a few units of the 2016 Buick Encore. This issue can result in a blown engine or transmission failure.
Three drivers have reported power steering failure in their 2016 Buick Encore. This issue can be particularly dangerous, as it can leave the driver unable to move left or right at highway speeds.
Despite these issues, the 2016 Buick Encore is generally considered a reliable vehicle. The annual repair cost is estimated to be around $466, and the car holds a Top Safety Pick award with the Insurance Institute for Highway Safety. However, it is important for potential buyers to check their VIN for any recalls related to the airbags, as this issue affects almost every 2016 Buick Encore ever manufactured.
In addition to these issues, the 2016 Buick Encore has also been known to have problems with its battery, brakes, and windshield. The battery can have issues starting the car, while the brakes can make noises, feel weak, or cause excessive vibrations. The windshield has also been known to easily crack, even from small stones.
Overall, while the 2016 Buick Encore has some common problems, it is generally considered a reliable vehicle. However, potential buyers should be aware of these issues and take the necessary precautions to ensure their safety and the longevity of their vehicle.
What issues does a 2016 Buick Encore have?
Fuel System/Emissions
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
Is the 2016 Buick Encore a reliable car?
How Reliable Is the 2016 Buick Encore? The Encore has average reliability, earning a score of three out of five from J.D. Power.
What is a common problem with a Buick Encore?
The Encore is praised for its luxurious feel and longevity. Despite being reliable, the Encore isn't perfect. The most common issues drivers have with the Encore are engine problems, defective airbags and seatbelts, and loss of power.
Does the 2016 Buick Encore have any recalls?
The 2016 Buick Encore has two recalls listed here with the NHTSA, both for the same problem: frontal airbags may not deploy. The first recall was issued in September, 2016 and included several GM nameplates, covering more than 3,500,000 units in total. The second was a July, 2017 followup covering over 40,000 units.
2016 Buick Encore car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Buick Encore problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Fuel/propulsion system problems
- Unknown or other problems
- Air bags problems
- Electrical system problems
The graph below shows statistics for all 2016 Buick Encore vehicle components and the number of complaints received.
Latest 25 complaints 2016 Buick Encore
The NHTSA has received 63 complaints about various vehicle components related to the 2016 Buick Encore. Below are the 25 most recent complaints reported for 2016 Buick Encore vehicles.
ENGINE PROBLEM
- Date Of Incident: 2024-09-29
- VIN: KL4CJFSB8GB
- Components: ENGINE
- Summary: Acceleration was reduced immediately on the freeway after the check engine light came on the day before with a P0299 code for turbocharger repair. Now the vehicle will not start and the dealership service said an additional code of po366 is now showing. Are these related? The turbocharger has an extended special coverage, but not engine repair that is likely the result of the turbocharger failure.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-26
- VIN: KL4CJCSB4GB
- Components: FUEL/PROPULSION SYSTEM
- Summary: In 2021, My ex husband received a notice from Buick extending the warranty to 120,000 on the Turbo Charger fuel injector due to failure in many vehicles. It was not included as a recall. In the State of Texas, vehicles must have an annual inspection to remain legal to drive. Each vehicle receives an annual Sticker. My sticker and inspection were due in July. In May of 2024, my check engine light came on. I took it to Autozone to diagnose, and they said it was the turbo charger. Since I had no idea my ex-spouse had a letter, I purchased fuel injector cleaner and did this every week. Chevron 92 has always been my gas of choice. Unfortunately, it only cleared the engine light for a few days and my vehicle failed inspection at 120,000 miles. I took my Buick Encore to a traveling mechanic, who cleaned the injectors (supposedly), and after driving about 100 miles and in July finally passed inspection to avoid a citation. At 122,00 miles, on [XXX] I drove my Buick to Dallas Texas, 571 miles one way. I barely made it; the check engine light came on again and the vehicle could barely accelerate. I stopped multiple times to install injector cleaner, used only the best 92 gas at chevron. When I arrived, i took my 2016 Buick Encore to Firestone. They diagnose the Turbo Charger again. unfortunately, the vehicle had reached 123,000 miles by then. They cleaned the Turbo charger but could not replace it. At that time, they let me know that might be a manufacturers defect, since this part should definitely last much longer than 123,000. Barely making it home again, with my [XXX] mother with me, I took my vehicle to Gay Buick GMC to get the Turbo Charger replaced. Buick informed me this was too far past the 120,000 and refused to even replace the part if I paid for labor. This is a $2,653.48 cost. May I ask for your assistance in a remedy, at least for the $700.00 part? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE PROBLEM
- Date Of Incident: 2024-05-15
- VIN: KL4CJASB4GB
- Components: ENGINE
- Summary: 2016 Buick Encore VIN [XXX] approximately 60,000 miles. The vehicles turbo had a catastrophic failure pushing oil into the engine, and the catalytic converter causing extensive damage to both. The description from the first mechanic shop, I took it to descripted it as the turbo exploded, spewing oil everywhere. Buick knows the turbo engine is faulty and they issued a 'special' warranty, however the warranty doesn't cover the damage caused by their faulty turbo engine. There wasn't anything I could've done to prevent this. In fact, the GM dealership replaced the turbo and that turbo failed and had to be replaced. I've been asked to cover the cost of repairing the engine, catalytic converter and clean the oil that sprayed the engine compartment. In hindsight, Buick should've issued a full recall on the turbo. They made a business decision not to recall the turbo, but they need to accept responsibility. Living in rural Northern Wisconsin, we are fortunate that this didn't happen in the winter. The resolution I seek is GM/Buick accept responsibility and cover the total cost of repair. This isn't directed at any of the GM/Buick employees I've dealt with, they have all been courteous and professional. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE PROBLEM
- Date Of Incident: 2024-06-20
- VIN: KL4CJ2SM4GB
- Components: ENGINE
- Summary: The turbo on my 2016 Buick Encore hasn't been working right for about a year. My engine light has been on consistently everyday for about 8 months. I've taken it to the dealer to get it repaired, and there is a bulletin - Reference Number A212338300 - but for some reason my VIN doesn't meet the requirement of the turbo replacement - even though the bulletin is for a turbo replacement. Why is my turbo NOT covered by the bulletin? Clearly there is an issue with the part since a bulletin exists in the first place.
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2024-03-22
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2016 Buick Encore. The contact stated that upon approaching the vehicle, she observed oil leaking from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the oil cooler pipe. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Update: 43210. The manufacturer was not notified of the failure. The failure mileage was 100,000. The VIN was not available.
ENGINE PROBLEM
- Date Of Incident: 2024-03-16
- VIN: KL4CJASB0GB
- Components: ENGINE
- Summary: 03/09/2024 overheated, replace thermostat and housing, refilled coolant 3/16/2024 overheated, refilled coolant 3/18/2024 towed to dealership. leaking oil, losing coolant $3280.00 repairs 4/1/2024 water pump 4/6/2024 Turbo coolant feedline Safety concern, I commute via I-95. Overheating could cause a multi vehicle collision Temperature gauge quickly drops to overheat.
POWER TRAIN,LANE DEPARTURE PROBLEM
- Date Of Incident: 2024-05-05
- VIN: KL4CJBSB9GB
- Components: POWER TRAIN,LANE DEPARTURE
- Summary: Two different issues occurred. While driving the check engine light came on and then went off about 10 minutes later. While driving the vehicle to get check engine light code checked temperature suddenly jumped from normal operating temp just below mid to the top with instrument panel dinging saying engine overheating idle engine. As trying to make way to side of road the blind spot warning on passenger mirror began flashing constantly with no traffic within 1/4 mile from vehicle and instrument panel stating blind spot not available. Once able to get to have code checked showed same code that had been addressed with the replaced turbo 0299. Thermostat replaced less than 19k miles prior. When engine overheat came on power diminished rapidly.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-02-27
- VIN: KL4CJASB1GB
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: On Wednesday February 27, 2024 while driving on the highway suddenly after about 15 minutes the engine light came on stating "Engine Overheating - idle engine." The car decreased speed to about 40mph in a 60mph speed zone and then continued to decrease to 20mph with black smoke excessively blowing out of the exhaust and then a rattling /knocking sound continued from the engine until the car stopped in which I was able to pull over to the side emergency lane. My safety was at risk due to the car's sudden decrease in speed to a stop on a busy and crowded highway. I have been on the highway at least 5-6 other times in which the car almost stops on a busy expressway. I have brought the car to the GM dealership on several occasions in which I received 2 recall letters: one September 2019 (regarding the evaporative emissions purge valve does not properly close) and another recall letter November 2021 (regarding a condition that could cause the turbo charger to fail due to a sticking wastegate actuator linkage) from GM describing that there were recalls on my 2016 Buick Encore. After bringing the car to the GM dealership where I purchased the car, I explained that the engine will almost come to a stop. I described that it was very frightening to drive the car like this. The service center did complete repairs however the stalling engine continued and I continued to bring the car to the dealer complaining of this concern each time. The vehicle was not inspected by the police or insurance representatives. The Engine light sensor would continue to appear on the dash in which I brought this to the service department's attention at the GM Dealership. The GM dealership tried to correct the engine's problem but never succeeded, therefore the engine was defective and unsafe to be driving.
ENGINE AND ENGINE COOLING,ENGINE PROBLEM
- Date Of Incident: 2023-12-24
- VIN: KL4CJFSB2GB
- Components: ENGINE AND ENGINE COOLING,ENGINE
- Summary: The contact owns a 2016 Buick Encore. The contact stated while pulling out of the driveway, the vehicle made an abnormally loud sound and the engine seized. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed due to a failure with the oil pump. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be towed to the dealer for diagnostic testing. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The manufacturer informed the contact that a portion of the cost of the repair would be covered. The vehicle was not repaired. The failure mileage was approximately 58,500.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-12-07
- VIN: KL4CJASB2GB
- Components: POWER TRAIN
- Summary: The contact owns a 2016 Buick Encore. The contact stated that while driving at an undisclosed speed, the vehicle accelerated independently before returning to normal functionality. The ABS warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-07-14
- VIN: KL4CJBSB0GB
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: 2016 Buick Encore VIN # [XXX] with 67,584 miles. My car's check engine light came on. Upon checking the code at O'Reilly Auto I was told I had to see a mechanic as it showed code p0299, Turbo. I made an appointment at Garrigans Auto repair Shop, a reputable shop. After they inspected the SUV I was told the turbo had a crack and needed to be replaced. On 7/14/2023 I had the repairs done at a cost to me of $1,480.49 (attached). The car runs fine now. On 10/12/2023 I had another repair done on the car. This was the turbo emissions coolant line. While there, Thomas at the counter said he just received the notice of a "Special coverage [XXX] Turbocharger Replacement". I thanked him and contacted Buick. I talked to Diana and gave her my VIN number. She informed me of the extended coverage as long as my car was not more than 10 years old or more than 120,000 miles. My car has 67,584 miles (notice attached). She sent me the form and I filled it out and returned it (copy attached). The case number is [XXX] (attached). On 10/23/23 I received a call from Diane at Buick informing me my claim was denied. She said it was denied as it was not done at the dealership. If I had sustained a problem before Nov. 2021 I could file a claim but it had to be submitted by Nov. 2022. My work was done this year at a local shop. She said since it was not done at the dealership it was not covered. I told her I never knew of the 'special coverage' until after the work was done. She said it is not refundable. I asked for a supervisor who said the same thing. My issue is there is a serious malfunction of the turbo that could happen while I am driving down the interstate at 70 miles an hour only to have sudden reduced power or timing chain breakage causing serious damage to the car not to mention being hit from behind or when passing a semi due to loss of power or total engine malfunction (attached). Now I am contacting the NHTSA with my complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE PROBLEM
- Date Of Incident: 2023-06-23
- VIN: KL4CJASB2GB
- Components: ENGINE
- Summary: Turbocharger failed which can eventually cause engine seizure. Independent mechanic diagnosed and repaired after Buick dealer told me I was out of warranty. After repair I located a letter from Buick with my vin number on it dated November 2021 (after my warranty expiration) confirmed that the turbocharger might fail and they would replace free of charge within 10 yrs or 120,000 miles of vehicle purchase. Prior to incident of turbocharger fail, my vehicle alerted me with with a loud tone of "Engine overheat, engine Idle" - all the engine oil and coolant ran out while driving.. Mechanic replaced water outlet, then a short time later service engine light came on with code for turbocharger failure.
ENGINE PROBLEM
- Date Of Incident: 2023-07-15
- VIN: KL4CJASBXGB
- Components: ENGINE
- Summary: The contact owns a 2016 Buick Encore. The contact stated while driving 55 MPH, the vehicle accelerated independently with unknown warning lights illuminated. The vehicle started smoking and overheating. The contact was able to pull over on the side of the road and shut off the vehicle. The contact attempted to restart the vehicle however, the vehicle would not restart. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic retrieved DTC codes: P0700, P0243, and P0333. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 123,000.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-04-06
- VIN: KL4CJGSB8GB
- Components: FUEL/PROPULSION SYSTEM
- Summary: I was on the Interstate I80 in Bellevue Nebraska. While trying to accelerate, she started to slow down the check engine light came on as she was slowly losing speed exited the interstate, took it to auto repair service. Turbo charger needed to be replaced. This Buick encore had 56,726 miles.
STRUCTURE PROBLEM
- Date Of Incident: 2022-09-06
- VIN: KL4CJBSB0GB
- Components: STRUCTURE
- Summary: My drivers side door began to have a few small bubbles around the handle. I took it in and found out the door was rusting from the inside. Rain was getting in and rusting the sound bar. I paid $350 only to find out that the bubbles began to reappear in a few days. When the Buick Dealer took it back it, they discovered the problem. They said it was rusting inside the the door and that I needed a new door and that it was covered under corrosion. I want my $350 back due to the fact that it was covered and I never should have to pay $350.
ELECTRICAL SYSTEM,LANE DEPARTURE PROBLEM
- Date Of Incident: 2022-10-16
- VIN: KL4CJGSB5GB
- Components: ELECTRICAL SYSTEM,LANE DEPARTURE
- Summary: My car read that the side detection system went offline, shortly after every warning light on the dash came on and the entire car shut off going down the road.
ENGINE PROBLEM
- Date Of Incident: 2022-09-12
- VIN: Kl4cjasb0gb
- Components: ENGINE
- Summary: I was driving down the road and the car started cutting back, then it got real bad, has No power at all right in the middle of work hour traffic! The check engine light comes on then the traction light comes on, OnStar diagnostics sent email stating emissions system, stabil trac system and anti lock system My daughter was in the car we was in danger!!! I pay way too much for this car, I am on disability, fixed income! I have to have a way to go and get my daughter to school!!!
ENGINE PROBLEM
- Date Of Incident: 2022-07-01
- VIN: KL4CJASB2GB
- Components: ENGINE
- Summary: The turbo malfunctioned and made it not possible for the car to accelerate on the freeway. My safety was put at risk because the car would no longer accelerate at the speed limit which meant I was going slower than traffic. It sounds like this is a common problem for these cars in this year and 2017. The vehicle has been checked out by a mechanic. Nothing appeared until after it happened then the check engine light was on. sources that this is a common problem for this vehicle https://www.carcomplaints.com/Buick/Encore/2016/engine/engine.shtml https://www.driveandreview.com/buick-encore-problems/ https://buickforums.com/forums/threads/2017-buick-encore-turbo-failure.52583/
AIR BAGS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-10-01
- VIN: KL4CJASB3GB
- Components: AIR BAGS,UNKNOWN OR OTHER
- Summary: The airbags is displaying OFF despite who is sitting on it. It's been going on for about a year since start of COVID and it isn't turning ON. Also, the backup camera is not working properly and suddenly displaying very dark and not showing up properly.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2021-01-01
- VIN: KL4CJBSB5GB
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: In reference to this vehicle, I purchased this car from Burns Honda in February 2020. I replaced the battery less than a year of having this car. I then had my engine light come on and my car was skipping, it completely stopped while driving. Several times, it jumped when I would go over 65 MPH. I took it to the dealership that same night and they continued to tell me nothing was wrong with it. I have had electrical issues along with that. After back and forth for several days with Buick, they finally replaced the transmission. Fast forward to October of 2021, my engine light continues to go off and on and my car has been jumping on me.
SEAT BELTS,SEATS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-05-14
- VIN: KL4CJASB0GB
- Components: SEAT BELTS,SEATS,UNKNOWN OR OTHER
- Summary: I recently put the back seats down to put some boxes back there. It is stuck down. I don't know if the seat itself is stuck or if the seatbelt is messed up in there. Either way. I need my seat back up.
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2021-03-12
- VIN: kl4cjcsb5gb
- Components: ENGINE AND ENGINE COOLING
- Summary: THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE INADVERTENTLY DECELERATED TO 10 MPH. THE THERE WAS WHITE SMOKE COMING FROM THE EXHAUST TIP. THE CONTACT DROVE THE VEHICLE TO A SERVICE STATION AND THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC FOR THE VEHICLE TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO CHARGER WAS DEFECTIVE AND THERE WAS ENGINE OIL IN THE CATALYTIC CONVERTER. THE TURBO CHARGER AND CATALYTIC CONVERTER WERE REPLACED HOWEVER, THE FAILURE RECURRED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC FOUND A MISFIRE ON CYLINDER #3 AND TURBO CHARGER AS WELL AS CATALYTIC CONVERTER WERE FULL OF OIL . ADDITIONALLY, THERE WAS NOT ENOUGH COMPRESSION ON THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 80,000.
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2021-04-23
- VIN: KL4CJASBXGB
- Components: POWER TRAIN,ENGINE
- Summary: BUZZING HEARD WHEN I PRESSED ON ACCELERATING PEDAL. HEARD A POP, THEN IT WOULD NOT ACCELERATE AND SMOKED OUT TAIL PIPE. ENGINE LIGHT AND OIL LIGHTS BOTH TURNED ON. VEHICLE WAS IN MOTION WHEN IT OCCURRED . I PARKED SHORTLY AFTER INCIDENT AND HAD CAR TOWED TO FIRESTONE NEXT MORNING. JEFF SAID ENGINE BLEW AND RECOMMENDED DEALER POWERTRAIN WARRANTY TO FIX. TURBO BLEW WHICH BLEW ENGINE
STEERING,WHEELS,ENGINE PROBLEM
- Date Of Incident: 2021-04-02
- VIN: KL4CJASB9GB
- Components: STEERING,WHEELS,ENGINE
- Summary: I GOT ONTO THE 91 FREEWAY HEADING EAST FROM THE LONG BEACH BLVD ENTRANCE. WHEN DOING THE TURN ONTO THE FREEWAY (U) THE STEERING WHEEL LOCKED/CAR SHIFTED AND BOTH THE ENGINE LIGHT AND TRACTION CONTROL LIGHT TURNED ON. CAR WAS SHAKEY WHOLE TIME UNTIL I PULLED OVER.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2017-03-20
- VIN: KL4CJASB5GB
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
- Summary: 2/2017- PURCHASED NEW 2016 BUICK ENCORE AT HONOLULU GMC IN FIRST 2 YEARS- DEALERSHIP REPLACED 4 BATTERIES I HAVE ALL STOCK ITEMS I HAVEN'T ADDED/UPGRADED ANYTHING ON THE VEHICLE THEY SAID I HAD NO WARRANTY AFTER 50,000 MILES WHICH WAS A LIE AFTER HAVING TO REPLACE THE BATTERY 2 MORE TIMES AND WATER PUMP ONCE SUCCESSFULLY AND NOT AT THEIR DEALERSHIP. 1/2021 I FOUND THE ORIGINAL PURCHASE PAPERS, WHILE DEEP CLEANING CAR BEFORE TAKING IN TO BE FIXED ELSEWHERE AND THEN GMC ADMITTED I HAD AN EXTENDED WARRANTY. DUE TO LONG WAIT TIMES NEAREST APPOINTMENT IN 2/2021. 2/2021 TOOK TO FIX A/C BLOWING WARM, ENGINE LACK OF AND LOSING POWER (WHICH WE TOOK IN FOR THIS BEFORE AND THEY SAID NOTHINGS WRONG JUST NEEDED AN OIL CHANGE OR SOMETHING, GOTTA FIND PAPERWORK FOR THAT REPAIR TO BE SURE) AND PARASITIC BATTERY TEST THEY DIDN'T DO THE BATTERY TEST (OF COURSE THEY DIDN'T) THEY FIXED THE A/C BUT INSTEAD OF USING THE WARRANTY, CHARGED ME A HIGHER DIAGNOSIS FEE AND NEVER FILED THE CLAIM, SAID THE ENGINE WAS DUE TO SUBPAR SPARK PLUGS WE TOOK BACK OUR CAR AND REPLACED SPARK PLUGS WITH DENSO. THERE WAS STILL THE SAME PROBLEMS. 3/23/2021 NOW THEY'RE SAYING CYLINDER 1 AND 3 SPARK PLUGS ARE STUCK WANT TO CHARGE $2500 FOR FULL FIX, WARRANTY WILL COVER $1300, BALANCE IS FOR GASKETS AND LIQUID REFILL. NOTE: NO ONE CHANGES THE SETTINGS IN A TORQUE WRENCH IN THE MIDDLE OF DOING SPARK PLUGS. HOW IS IT ONLY 2 ARE SEIZED? THEY'RE LYING I NEED A LAWYERS HELP PUTTING THIS HERE IN CASE ANY ONE ELSE HAD SIMILAR. MULTIPLE OTHER ISSUES IN BETWEEN THESE. I HAVE VIDEO RECORDINGS OF SOME OF THESE INSTANCES AND PAPERWORK FOR EACH REPAIR
2016 Buick Encore recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2016 Buick Encore.
- Manufacturer: General Motors LLC
- Components: AIR BAGS:FRONTAL
- Summary: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
- Manufacturer: General Motors LLC
- Components: AIR BAGS:FRONTAL
- Summary: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Negative 2016 Buick Encore car reviews
Positive 2016 Buick Encore car reviews
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I recently visited our Buick dealer to test drive the 2016 Encore Sport Touring. I was fortunate enough to have a great salesman, Buzz Edwards, who helped me purchase one. After bringing it home, my wife loved it so much that I went back and bought another one for her. We both really enjoy driving the Encore. It has great quality, is very quiet and smooth (which is rare for a small SUV), and with the larger engine, it has plenty of power. I highly recommend Everett Buick in Bentonville and Buzz Edwards for their excellent service.
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I love this car! It's small but roomy, and even my 6'4
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You'll be pleasantly surprised by the spaciousness inside. Even my 6' husband can slide in with ease. It's comfortable for both the passenger and driver, and as someone who has had back surgery, I appreciate the feeling of sliding into a chair when I get into the car. This is actually my second Encore, and I wasn't disappointed with the first. I was able to take advantage of some amazing end-of-year deals in 2016 and traded up from a 2014 to a new Premier 2016. I absolutely love this car and affectionately call it my 'whip about'. Most of the time, I have the seats down because I'm an antiquer and hauler of just about anything. It strikes the perfect balance between luxury and simplicity, with a touch of fun. I honestly can't say anything bad about it. I've owned many cars, but this one is my all-time favourite! So, while it may not be the Encore, it's definitely the second act, and I'm sure I'll be a fan and purchasing it for a long time to come.
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Great gas mileage. The car is stylish, comfortable and has no blind spots. It has a very quiet ride without all the ground noise. Its size makes it easy to park just about anywhere. There is also lots of headroom, but it is a great fit for shorter drivers.
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Hey there! Just a friendly reminder to make sure you use your iPhone within the first 30 days. I wanted to let you know that this vehicle works great with Androids, but unfortunately not with iPhones. Also, I noticed that the navigation was giving me verbal directions that were a bit off, but the on-screen view was correct. Just wanted to give you a heads up!
Additional sources
More sources of information about 2016 Buick Encore problems:
2016 Buick Encore Problems | Kelley Blue Book
How reliable is the 2016 Buick Encore? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
Is a 2016 Buick Encore sport utility a good buy : r/whatcarshouldIbuy
Apr 4, 2023 ... Aside from the fact that they are just bad to drive, the 1.4T in these is known for big repairs. Turbos fail all the time, head gaskets go, and ...
Can My 2016 Encore Be Repaired or Should I Trade In - Chevrolet ...
I have a 2016 Buick Encore that I purchased brand new ... I have a 2016 Buick Encore that I purchased brand new. ... engine problems! Can this car ...
The Most Common 2016 Buick Encore Problems | GetJerry.com
Jan 30, 2024 ... Engine problems were the most commonly reported issue with the 2016 Buick Encore. The compact SUV had two recalls involving airbags that failed ...
2016 Buick Encore Reliability - Consumer Reports
Owner Reported Trouble Spots · Fuel System/Emissions · Noises And Leaks · Engine Minor · Steering And Suspension · Brakes · Exhaust · Paint And Trim · Body ...
Other years of Buick Encore
Are you having problems with your 2016 Buick Encore?
Luigi Sanford 2024-11-01
Bought brand new and unfortunately experienced some issues with excessive oil burning, as well as needing to have the turbo replaced. After the replacement, the oil was completely gone, but the mechanics were able to identify the issue as a faulty turbo and replaced it. However, the engine light came on again within 250 miles and it was determined that the fuel was running lean, which was promptly repaired. Unfortunately, the oil light began flashing again and it was discovered that the pistons were bad and needed to be replaced. Despite these challenges, it is important to note that GM did not take responsibility for the performance issues. If you are in the market for a new car, it may be worth considering a Toyota or Mazda instead of GM.
Toy Monahan 2024-07-21
The interior of the car is lovely, with plush materials and a well-designed layout that provides good visibility. However, the engine is quite small at 1.4L, even with a turbo, and can feel underpowered. Despite its size, the gas mileage is not as good as one might expect, averaging around 25 to 27mpg. On the highway, it bumps up to 30 to 32mpg. Unfortunately, the engine is also known for oil leak problems, which I discovered after purchasing the car. I had to replace the valve cover multiple times before finally getting an OEM replacement that stopped the leaks. Additionally, the front and back cam seals, as well as the timing cover, were also leaking. After 20 hours of labor, the car was still leaking oil, but a master mechanic was able to identify and fix the issue with the two bad PCV valves. While I've had some issues with oil leaks, overall, it's a great car with a friendly design.
Keaton Schuster 2024-06-27
I was very close to purchasing a Buick Encore. I really liked the styling and trim, and the size was perfect for me. However, I had some concerns about the 1.4L engine and turbo chargers, as they do not impress me. I decided to take one for a test drive, but it did not seem as spunky as my 2.0L 2000 Tracker. Maybe I could get used to it though, as my Tracker is 17 years old now. Unfortunately, I had to walk away from the Encore due to the dark tinted glass. As I am getting older, my vision is not as good as it used to be, especially at night. Tinted glass is a real pain for me, as I need to be able to see out in every direction. I don't care if people can see in. What's important is that I can see out. The Encore does not seem to be available without the dark tinted glass in the back, and that seems to be the case with most new SUVs. Even the front glass is a bit dark for me. I guess I am going to have to keep driving my 1994 and 2000 4WD Trackers, as they go in the deep snow and on the ice, and can even pull a boat and trailer out of the water at the lake shore. The Encore can't even pull a small trailer, despite being called an SUV. I don't know if AWD would be as good. My Trackers have very light tinted glass, which is tolerable. Clear glass would be better. I really need a new car, but I can't find anything acceptable to me. Everything has dark tinted glass and way too many buttons on the dash. I can't drive and read the operator's manual at the same time. I don't text and drive. I like to be able to find the controls by touch. I don't want to have to look for them.I have to keep my mind on the road. I don't want distractions. Aftermarket tint is readily available for all car windows. Why do the automobile manufacturers have to force tinted glass on all of us? It definitely is a serious safety hazard.
Braulio Rodriguez 2024-06-27
I recently purchased a 2014 Encore with only 8,400 miles on it. Unfortunately, I had to have the piston replaced by 26,000 miles and had to take it in 3 times due to the smell of antifreeze coming through the vents. I decided to trade it in for a 2016 Encore, but have still experienced some issues. I have had to have the camshaft cover replaced twice within 25,000 miles and the crankshaft seal. I had to tow it to my dealership 3 times within a week and was putting in 2 quarts of oil between each oil change. It has been frustrating to deal with these issues, especially since I have two children that I need to get back and forth to school, which is a 60-mile round trip. Despite these challenges, I remain hopeful that I will find a reliable vehicle soon.
Garry Gibson 2024-06-02
I loved my car when I first got it, but after a few months, I started noticing some issues. The road noise was quite noticeable, and the windows would vibrate in strong winds, which is pretty common in west TX. Additionally, my brakes would act up in humid or cold weather, even though I had taken it to the dealership and they said the brakes were fine. Unfortunately, at only 30,000 miles, the engine light came on, and it turned out that there was no coolant in the tank. The dealership informed me that the turbo charger in the engine needed to be replaced. It's been frustrating, but I'm hopeful that it will be resolved soon.