2017 Toyota Highlander problems
The Toyota Highlander, also known as the Toyota Kluger (Japanese: トヨタ・クルーガー, Hepburn: Toyota Kurūgā), is a mid-size crossover SUV with three-row seating produced by Toyota since 2000.
Announced in April 2000 at the New York International Auto Show and arriving in late 2000 in Japan and January 2001 in North America, the Highlander became one of the first car-based mid-size SUV or mid-size crossovers. The Highlander is the crossover counterpart to the more rugged, truck-based mid-size 4Runner and became Toyota's best-selling SUV before being surpassed by the smaller RAV4 in 2006.
The first-generation model was sold in Japan as the Kluger, which was exclusive to dealership network called Toyota Netz as a larger alternative to the RAV4. The Kluger nameplate is also used in Australia because "Highlander" is a trademarked trim line name owned by Hyundai. The name is derived from the German word klug, which means smart or clever (Klüger – with diacritics – means "someone who is smarter than another" in German).
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Common 2017 Toyota Highlander problems
Based on the complaints from owners of the 2017 Toyota Highlander, several common problems have been reported:
- Powertrain Issues:
- Owners have reported transmission issues, such as the automatic transmission quitting at low mileage and sudden deceleration at highway speeds. This problem can be dangerous and lead to safety concerns for drivers.
- Electrical Problems:
- Electrical issues have been noted, including random vehicle shutdowns, engine starting failures, and battery problems. These issues can result in unexpected stalling, loss of power steering, and potential accidents.
- Service Brake Failures:
- Complaints about service brake failures have been raised, with reports of the system not functioning correctly, lack of power, and unusual noises. Malfunctioning brakes can pose a significant safety risk, potentially leading to accidents and collisions.
- Hard Shifting and Rapid Acceleration:
- Some owners have experienced hard shifting and rapid acceleration issues, with reports of metal shavings and dark gunk in the transmission fluid. These issues can affect the driving experience and overall safety of the vehicle.
- Engine Stalling:
- Engine stalling has been a common complaint among owners, with instances of the vehicle stalling at red lights and during driving. This problem can be hazardous, especially in traffic situations, and may lead to accidents.
- Other Miscellaneous Complaints:
- Additional complaints include odd noises while braking, jerky transmission, and issues with the vehicle jumping into gear unexpectedly. These miscellaneous problems can impact the overall performance and reliability of the 2017 Toyota Highlander.
These reported problems highlight various safety and performance issues that owners have faced with the 2017 Toyota Highlander. Addressing these concerns is crucial to ensure the safety and satisfaction of drivers and passengers using this vehicle.
Are there any issues with the 2017 Toyota Highlander?
The 2017 Toyota Highlander faced four NHTSA recalls, but none are too serious. They address issues related to improperly torqued roof rails, leaky windshields, and an underinflated spare tire. The biggest concern is a weak fuel pump that could potentially cause the vehicle to stall in traffic.
What is the most common problem with Toyota Highlander?
Common Issues With The Toyota Highlander
- Engine Bolts Becoming Stripped. ...
- Engine Failure. ...
- Using Engine Oil Faster Than Average. ...
- Fuel Tank and AC Condenser Problems. ...
- Faulty Head Gasket and Oxygen Sensor. ...
- Q: What Toyota Highlander years should I avoid in the used car market?
Is there any recalls for a 2017 Toyota Highlander?
(GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly. Tip: Recalls don't affect every vehicle of the same year, make and model.
How many miles will a 2017 Toyota Highlander last?
On average, a Highlander will last 250,000-300,000 miles, offering an extensive ownership opportunity for investors. For many people, the car will last a decade or more with routine care. If you're careful with your reliable machine, it will pay you back for a long time to come.
Are there any issues with the 2017 Toyota Highlander?
The 2017 Toyota Highlander faced four NHTSA recalls, but none are too serious. They address issues related to improperly torqued roof rails, leaky windshields, and an underinflated spare tire. The biggest concern is a weak fuel pump that could potentially cause the vehicle to stall in traffic.
What is the most common problem with Toyota Highlander?
Common Issues With The Toyota Highlander
- Engine Bolts Becoming Stripped. ...
- Engine Failure. ...
- Using Engine Oil Faster Than Average. ...
- Fuel Tank and AC Condenser Problems. ...
- Faulty Head Gasket and Oxygen Sensor. ...
- Q: What Toyota Highlander years should I avoid in the used car market?
Are there any recalls on 2017 Toyota Highlanders?
(GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly. Tip: Recalls don't affect every vehicle of the same year, make and model.
How many miles will a 2017 Toyota Highlander last?
On average, a Highlander will last 250,000-300,000 miles, offering an extensive ownership opportunity for investors. For many people, the car will last a decade or more with routine care. If you're careful with your reliable machine, it will pay you back for a long time to come.
2017 Toyota Highlander car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Toyota Highlander problems, we found that the most common problems with these 2023 model year vehicles are:
- Unknown or other problems
- Electrical system problems
- Power train problems
- Engine problems
- Service brakes problems
The graph below shows statistics for all 2017 Toyota Highlander vehicle components and the number of complaints received.
Latest 25 complaints 2017 Toyota Highlander
The NHTSA has received 206 complaints about various vehicle components related to the 2017 Toyota Highlander. Below are the 25 most recent complaints reported for 2017 Toyota Highlander vehicles.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-10-14
- VIN: 5TDDZRFH6HS
- Components: ELECTRICAL SYSTEM
- Summary: As the electronic back hitch was closing, I pressed the Start Engine button and the vehicle dashboard lit up but would not start. Then I pressed the button again and it said the Ignition is On. Pressed again to shut off. Vehicle made a bunch of clicking noises but would not start. Disconnected battery to “re boot” electrical system… but a charger on battery and then the vehicle started. BUT the ! And Check Engine light was now on… saying take to your dealer… Check AWD. Drove vehicle at lunch time… and warning light and check engine light just went off! So weird!
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-08-04
- VIN: 5TDDGRFH7HS
- Components: UNKNOWN OR OTHER
- Summary: Several weeks ago my wife noticed that the vehicle skids when accelerating and she told me about the situation. I hardly drive the vehicle because I was not aware of the situation, but today I drove it and realized what is happening. I am not a mechanic to give a diagnosis of the situation. For me it could be the transmission and it only has 85K. I'm going to do the next oil change at the dealer. Right now I do them at Firestone, it's close to my house and for me it's more convenient.
ENGINE PROBLEM
- Date Of Incident: 2024-08-06
- VIN: 5TDJZRFH0HS
- Components: ENGINE
- Summary: During the Multi Point Inspection, technician inspected the vehicle. He checked the engine, transmission, and cooling system, topping off all fluids. However, the engine was failing inspection as there was oil underneath the vehicle, which was also seen around the engine, due to an oil leak.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-18
- Number Of Injuries: 2
- VIN: 5TDJZRFHXHS
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Toyota Highlander. The contact stated that the vehicle was parked but still running in a driveway on an incline. After exiting the vehicle, there were abnormal beeping and ticking noises detected, and the vehicle began to roll down the street. The contact and daughter were pinned between the door and the vehicle. The contact's daughter sustained injuries to her chin and teeth. The driver has lumps and bruises on her leg and back pain, but medical attention was not provided. The rear wheels were on the curb and hit a trash can, and the vehicle stopped rolling. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-06-21
- VIN: 5TDJZRFH6HS
- Components: ELECTRICAL SYSTEM
- Summary: 2017 Highlander with the Auto Start/Stop. It will sometimes go completely dead when idling, like at a stop light. Completely dead meaning zero electricity - no lights. This will last a couple of seconds. But one day, the car died at a stop light right. No power. Completely dead. Couldn’t turn on my hazard lights Gears were stuck. Couldn’t shift gears.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-05-31
- VIN: 5TDZZRFH7HS
- Components: SERVICE BRAKES
- Summary: my car has 18600.0 miles on it the problem is i started getting a " brakes under powered find a safe place to park" after doing some research, i have been advised to replace the vacuum pump and power booster at cost of aprox. 4 thousand dollars the car is not safe to drive i am disabled so this creates a hard ship for me. this is a major brake component why does it need to be replaced with only 18600.0 miles on it this is my only from of transportation and yes the mileage is correct
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-01-01
- VIN: 5TDDGRFH6HS
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: While accelerating onto highways, my Toyota Highlander suddenly misfires, causing rough engine and a natural response to decelerate instead of continuing to accelerate. The ignition coil was blamed, I replace and then a week later it happens again while trying to accelerate on the highway. Another replacement and then it happens again a third time. There was a known issue under Toyota’s TSB 0148-19, where engine computers were reprogrammed and all coils replaced. My vehicle model year and engine model but doesn’t show this TSB. I am aware TSBs are not recalls, but the sudden repeat engine misfires, all in a year, while accelerating to highway speeds, is a concern.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-03-24
- VIN: 5TDDZRFH8HS
- Components: POWER TRAIN
- Summary: In city driving, vehicle began exhibiting slightly delayed shifting from 1-2 and 2-3. Downshifts from 3-2 seemed slightly rough. Approximately 5 minutes later when accelerating from a stop on an uphill grade, the shift from 2-3 was delayed (2nd gear disengaged, engine speed increase ~1000RPM, then shifted to 3 abruptly). At next stop, lower gears where not available. Vehicle seemed be in 4th(?) gear when accelerating from a stop. Very little power available. Had to engage hazard flashers and other vehicles navigated around our vehicle. Managed to limp car ~ 1 mile to home. Approaching driveway, Master Warning Light, Check Engine Light and 4WD Warnign light all illuminated. This issue created a loss of power that impaired the drivers ability to maintain a safe speed relevative to traffic. Had this issue occurred during high-speed operation, the vehicle may have been disabled in a high-risk area. Transmission appears to be unreliable.
ENGINE PROBLEM
- Date Of Incident: 2024-03-25
- VIN: 5TDJZRFH2HS
- Components: ENGINE
- Summary: Bought it used from Lexus Fremont with 46, 600 miles on March 2024 but after driving it for just a little bit over 200 miles, there is a leak underneath the engine and when I had it checked here in Salinas Toyota they found out that the leak is coming from the TIMING CHAIN COVER of which is a big job and I heard a lot from the owners of this Toyotas with the 2GR V6 Engine has this leaking problem.
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-03-03
- VIN: 5TDJZRFHXHS
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: Water pump has failed at approx 80,000 miles.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2023-09-13
- VIN: 5TDJZRFHXHS
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2017 Toyota Highlander. The contact stated that while driving 50 MPH, the vehicle started jerking, the RPM decreased, and the vehicle started losing motive power. The message "Reduced Engine Power" was displayed. The contact stated that she came to a complete stop at a traffic light. The contact stated that while attempting to drive from a complete top, the vehicle stalled. The contact was able to restart the vehicle; however, the vehicle jerked increasingly while driving. The contact veered to the side of the road, where she remained. The contact stated that the failure had been occurring for months. The vehicle was previously taken to the dealer, where it was diagnosed and determined that the low-pressure fuel pump had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in the recall. The failure mileage was approximately 125,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-02-10
- VIN: 5TDZARFH0HS
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Hi- i have always upkeep the maintenance on my vehicle and take pride taking care of it . But now out of nowhere my vehicle throttle was loose the mechanics can’t explain why and now the transmission is not working i have explained to them them driving the car does seem to stop them feels like it wasn’t to accelerate while driving. I don’t know if anyone else have reported this issue but it doesn’t make sense that for a vehicle le that’s been greatly taken care of the transmission is went out .
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-02-10
- VIN: 5TDDZRFH7HS
- Components: FUEL/PROPULSION SYSTEM
- Summary: I just bought this car and I noticed when the car is sitting and idling it has a strong smell of raw gas in the passenger compartment. I took it to the fire department and they smelled it as soon as they opened the door. They also said this is not safe and I shouldn't be smelling a strong odor of gas in the passenger compartment.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-12-18
- VIN: 5TDDZRFH8HS
- Components: POWER TRAIN
- Summary: 2017 Toyota Highlander experienced delayed and rough shifting in 3rd gear. Safety of acceleration is affected, especially merging onto highways. Diagnosed with bad transmission on 12/26/2023 by Toyota service. There was no warning lamps or messages prior to failure. Unknown cause, car is regularly serviced per manufacturer recommendations by Toyota. Part on backorder for approximately 3 months.
AIR BAGS PROBLEM
- Date Of Incident: 2023-11-09
- VIN: 5TDJZRFH5HS
- Components: AIR BAGS
- Summary: I HAVE AN ISSUE WHEN MY AIRBAG LIGHT KEEP ON GOING IN AND OUT. I DID GET A LETTER FROM TOYOTA THAT SOME AIRBAGS IS RECALLED BUT WHEN I TOOK MY CAR TO THE DEALERSHIP THEY SAID THAT MY CAR IS NOT INCLUDED ON THE RECALL AND THEY WONT TROUBLESHOOT IT WITHOUT HAVING TO PAY. NEED THIS LOOK AT THAT CAN CAUSE FATAL TO THERE CUSTOMERS.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-01-25
- VIN: 5TDJZRFH2HS
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: While braked at a red light, my vehicle completely turned off. The engine would not restart, and all electrical panel light indicators did not come back on. I could not even turn on my hazards. The whole car was dead. After about a minute, I was able to restart the vehicle, but it took 5 attempts. I changed my battery two months ago, and just had my car checked by a mechanic and nothing was found to be the problem. No warning lamps or other messages were displayed. About 6 months ago, my car did something similar to this and stalled on the freeway in bumper to bumper traffic. However, this time the electrical panel light indicators came back on. No warning messages displayed. The car restarted after only one try. This is really dangerous to have a vehicle loose all power and completely die out!
AIR BAGS PROBLEM
- Date Of Incident: 2024-01-14
- Number Of Injuries: 1
- Crash: 1
- VIN: 5TDJZRFH0HS
- Components: AIR BAGS
- Summary: I had an accident on 1/14/24 and the airbags did not deploy. When we bought the vehicle from I-5 Toyota it had been in a previous accident and was repaired. I have a picture from the dash stating “ SRS air bag system malfunction” on the day of incident. The vehicle is being picked up by insurance 1/18/24 to be inspected. There were no warnings prior to the accident.
SEAT BELTS PROBLEM
- Date Of Incident: 2023-12-27
- VIN: 5TDDZRFH7HS
- Components: SEAT BELTS
- Summary: The contact owns a 2017 Toyota Highlander. The contact stated that upon entering the vehicle and attempting to buckle the seat belt, the contact became aware that the seat belt was no longer attached. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the anchor point bolts were severely corroded. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 75,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-01-09
- VIN: 5TDDZRFH7HS
- Components: POWER TRAIN
- Summary: There is a toyota service bulletin for known transmission issues with this vehicle. I had noticed that my gears weren't shifting properly. The dealer checked vehicle and said transmission was bad, and that toyota would replace it, for free. However, the part would take one month to arrive. This all occurred on 1/9/2024. I was told by the dealer that Toyota would not cover a rental car while the part was on order, but only for the repair itself. The dealer told me the Toyota recommendation was to not drive the vehicle -- but other customers had done so until they received their parts for repair. I picked up my vehicle after work at approximately 7:15pm. While driving, the vehicle completely shutdown on me in a major highway miles from downtown Philadelphia, in a flooding rainstorm that produced nearly 4 inches of rain. If Toyota knows there is a problem with this vehicle and its transmission, then why is there no recall? And if I'm being told the I should not drive the vehicle, then why isn't it mandated or required for them to provide me a rental - especially since this is the fault of Toyota?
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-01-05
- VIN: 5TDKZRFH4HS
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: I had my battery replaced about 3 days ago at the Toyota dealership . Yesterday, I was stopped at a red light and when I attempted to drive, the vehicle stalled. “Braking power low” message on the dashboard and the car would not restart. I was able to jump start it after about 30 minutes. I got towed to a local repair shop who could not identify or duplicate the issue. I had no warning indicators other than failing to start the morning of getting the battery replaced 3 days ago.
STRUCTURE PROBLEM
- Date Of Incident: 2021-12-12
- VIN: 5TDKZRFHXHS
- Components: STRUCTURE
- Summary: This 2017 Highlander Blizzard Pearl White paint is defective on the drivers side door. Paint started to bubble in 2021 then peeled off with rust stains underneath due to water damage. It appears that there is no sealant on the door for the paint to adhere so it continues to peel and rust. A defective paint job on this vehicle when manufactured. Please have Toyota take responsibility for their irresponsible paint job on this door. The vehicle has never been in an accident or hit with anything on the drivers side of the door. They need to correct their incomplete and incompetent painting. There seems to be no sealant underneath for the paint to adhere to. Please address this error.
ENGINE PROBLEM
- Date Of Incident: 2023-12-02
- VIN: 5TDJZRFH4HS
- Components: ENGINE
- Summary: The contact owns a 2017 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. As a result of the failure, the contact was unable to maneuver or control the vehicle before coming to a complete stop in the middle of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure and advised the contact that a Toyota technician needed to diagnose the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 66,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-11-14
- VIN: 5TDJZRFH5HS
- Components: POWER TRAIN
- Summary: Highlander shift issue 11/14/2023 On 11/14/2023, our 2017 Toyota Highlander, vin# [XXX] , upon driving the transmission decided on its own to disengage. Our Highlander stopped propelling itself in either direction. We had to manually push our vehicle into a parking spot and await the tow truck. Our Highlander is in mint condition with 71,400 miles on it. This was scary because the vehicle would shift on the shifter, but for some reason the transmission would not engage. The engine worked perfectly fine. We had the Highlander towed to the nearest Toyota dealer who pushed the vehicle into their garage and placed on a lift. The Highlander had no idiot lights on, no cable issues, fluid was fine per the Toyota Technician. The Toyota Tech placed the vehicle on their main computer and there were no error codes. The Tech reset the computer on the vehicle with a Toyota Master computer, and the vehicle started to work as normal. I consider this a huge issue and I thank God that my wife was not on the interstate highway when this happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-11-13
- VIN: 5TDDZRFH5HS
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
- Summary: This is the SECOND incident with this vehicle in the past 4 months. When going to start my vehicle, it would not start. It gave me this error message: Braking power low, Stop in a Safe Place, See owners manual. There is NOTHING about this in the owners manual. The first time I thought it was battery related and after 3 different chargers on my vehicle, it finally started. Tonight I proceeded to push the button without the foot pedal and the radio came on, so it is definitely not the battery. I've tried several times to start and to no avail. Problem has not been reproduced as i cannot drive my vehicle at this time. No inspection as of yet. No warnings or symptoms prior to failure. Research shows it may have to do with a fuel pump pressure issue. I have paperwork on this issue under a customer support program 23TE01. Hoping this can become a recall and i can get this fixed .
POWER TRAIN PROBLEM
- Date Of Incident: 2023-10-04
- VIN: 5TDKZRFH6HS
- Components: POWER TRAIN
- Summary: About two weeks prior to the transmission failing, I started hearing a high-pitched whining coming from the transmission, difficulty shifting, and lurching forward when engaging the gear. On the evening of October 4th, my wife was driving at 65 mph on a busy freeway in Atlanta when the vehicle lost acceleration. She was nearly hit while stopped on the freeway. Fortunately, kind motorists got out of their cars and pushed her to the side of the road. The car was towed to a Toyota service shop, and we were advised they could not do the repairs. The mechanic stated it was a known internal Toyota issue. I did some research online and found hundreds of posts from Highlander owners of 2017-18 vehicles complaining about issues with the transmission failing. I found Toyota Customer Support Bulletin POL [XXX] dated 4/18/2019, REPAIR COVERAGE FOR UA80 TRANSMISSION ON CERTAIN 2017-2018 MY SIENNA AND CERTAIN 2017-2018 MY HIGHLANDER VEHICLES. The mechanic said the failure code with a failed transaxle and all the symptoms my vehicle experienced were consistent with the bulletin. My time period for the bulletin was for cars produced from November 2016 to December 2017. My vehicle’s manufacturing date was 12/8/2016. Toyota claims my vehicle although produced during this time was not impacted. It is my belief that Toyota was aware of multiple failures on UA80 transmissions on vehicles produced from 2016 to 2020 and deliberately identified a smaller number to avoid a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Toyota Highlander recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2017 Toyota Highlander.
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- Manufacturer: Fujian Wanda Automobile Glass Industry C
- Components: ELECTRICAL SYSTEM
- Summary: Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
- Consequence: The ECM damage may result in the engine stalling, increasing the risk of a crash.
- Remedy: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
- Manufacturer: Gulf States Toyota, Inc.
- Components: EQUIPMENT
- Summary: Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
- Consequence: The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy: GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
- Manufacturer: Gulf States Toyota, Inc.
- Components: TIRES:TEMPORARY/EMERGENCY SPARE TIRE
- Summary: Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
- Consequence: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
- Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
Negative 2017 Toyota Highlander car reviews
Positive 2017 Toyota Highlander car reviews
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I'm so glad to hear that you're okay after such a scary experience! It's amazing to hear that your 2014 Highlander LE FWD kept you safe during such a high-speed collision. The state troopers and DOT officers were right to praise the vehicle's safety features. It's great to know that Toyota puts such a strong emphasis on safety. I'm sure that your experience will encourage others to research the safety features of their vehicles before making a purchase. Thank you for sharing your story and I wish you a speedy recovery!
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I previously owned a Toyota with a V6 engine and a 6-speed automatic transmission, which shifted smoothly. While the new 8-speed automatic is okay, it doesn't compare to the 6-speed and can be a bit sluggish. In my opinion, the car would have been perfect if Toyota had stuck with the 6-speed auto. However, after owning this car for 13 months and putting 8900 miles on it, I have found that everything is great except for acceleration. From a standing start, the car is slow and frustrating. I was even considering getting rid of it until I installed a “PEDAL COMMANDER” which fixed the problem. I now run it in sport mode and the acceleration is excellent. It's a shame that Toyota couldn't have designed it right from the start. I find that the transmission shifts much better in sport mode where I can manually shift it. On 1 February 2019, I took the car to the dealership for routine maintenance and they performed some computer updates which made a significant difference in the acceleration and transmission shifting. Apparently, Toyota has periodic updates to some cars that they don’t necessarily make public, but if you show up, they will do the update. The car is now a little over 2 years old with 14,300 miles on it and I have it set up to tow a Jayco SLX 195RB travel trailer weighing in at 3350 lbs. The Highlander has no problem towing this camper and I get about 15mpg while towing, which is great. When I purchased this Highlander, I made sure it had the factory installed towing package.I hope you're doing well! I wanted to share my thoughts on the 8 speed transmission Toyota put in this car. While it's not my favorite, I've gotten used to it and it's okay. Personally, I still prefer the older 6 speed. If you plan on towing with this car, it's recommended that you leave it in sport mode and avoid going above 6th gear. The 7th and 8th gears are geared up (overdrive) and shouldn't be used while towing. Overall, I think this is a really good car and definitely a keeper!
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Hi there! I'm 74 and could use a little help with driving. I really appreciate the lane departure warning and blind spot warning features. Although I haven't needed the forward collision warning yet, I'm glad it's there in case I don't notice someone slowing down ahead of me. What's great about this brand is that I was able to get these features without having to pay for an upper trim level, which can cost much more. In fact, other brands were charging as much as $10,000 more just to get all the new safety features. Thanks for making driving safer and more affordable!
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I made the mistake of switching from an XLE to the Limited at the dealership before researching. I assumed the wheels were Chromed alloy wheels. However, they are actually plastic hubcaps coated to look like aluminum. My Highlander is a 2017 model and we have driven less than 5000 miles so far. It's too early to make a complete evaluation, but so far, so good. I just wanted to let everyone know that the wheels are covered with a plastic hubcap that is permanently bonded to the wheel. The Toyota salesman may not volunteer this information.
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The car is very comfortable, with the seats in the front providing firm and good support. The stereo and Bluetooth connection to cell phone/pandora are good, making for an enjoyable driving experience. The road trip from Colorado to Calgary and back via Glacier, Banff, Yellowstone, with 5 adults and baggage was comfortable, except for the third row seating. The car is very smooth and a pleasure to drive. The Toyota Platinum Extended warranty, with zero deductible, 125,000 miles, 10 years, is a great addition to the purchase. Overall, I am happy with the purchase. When purchasing, it is important to check that the gas and temp gauges are working and are accurate. On a test drive, make sure to check this thoroughly. Update 1/15/18: I removed one star (now 4 stars) due to perceived cost of future maintenance. While the car is responsive, quiet, handles well, and holds the road well, reliability and longevity are key for us, as well as low costs of ownership and maintenance costs. We were looking at RAV4, priced right, but it seemed a little cramped. The salesman suggested Highlander, and we drove an LE with V6 and AWD and really liked it. We got a good price and the rest is history. We like how the car drives and looks, and the performance is there when needed.We are currently getting around 24-25 mpg with a combination of highway and local driving. We were fortunate enough to purchase a Toyota extended warranty that covers us up to 125,000 miles or 10 years (whichever comes first). Overall, we would give the car a 5-star rating, but there are a few things to consider: Firstly, new plugs are required every 60,000 miles to maintain the emission warranty. However, to access the plugs, a manifold must be removed, which can raise the cost of the service. Secondly, at 120,000 miles, the brake booster vacuum pump needs to be replaced as part of regular maintenance. The part alone costs over $1,000, and labor is additional. This is required maintenance and not considered an extended warranty item. Thirdly, the wheels appear to be alloy wheels, but they are coated with clear plastic, which could be damaged by scraping a curb. Unfortunately, there seems to be no way to repair this damage other than replacing the wheel, which can cost $700 each if purchased from Toyota. We hope that Toyota can focus a bit more on low cost of ownership. Lastly, while we have not experienced this problem ourselves as we have an LE (manual rear hatch), there have been some reported instances of failure of the electrically operated rear hatch on other Highlander models. Update July 2020: We continue to enjoy driving this car, and we have not experienced any issues with it. We use regular gas, keep it in the garage, and get regular dealer maintenance. Overall, it is a fun and comfortable car to drive, although the gas mileage could be better, as we are getting around 24mpg combined.
Additional sources
More sources of information about 2017 Toyota Highlander problems:
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Are you having problems with your 2017 Toyota Highlander?
Damon Mitchell 2024-10-02
I was really excited about my car and told everyone it was the best one I've ever owned. Unfortunately, the transmission failed twice, which was a major inconvenience. The first time it happened, I had to get a flatbed truck to take it to the dealer. The dealer claimed to have fixed it with a software update, but the very next day it failed again while I was on the interstate, miles away from home. I had to get another flatbed truck to take it to the nearest dealer, which was closed on Sunday. My son had to drive for hours to come pick us up. We rented a car on Monday and didn't hear back from the dealer until Friday, when they told us that the transmission was totally broken and needed to be replaced. Unfortunately, there were no replacements available, so we'll have to wait four weeks for a new one to be shipped. In the meantime, we're still driving the rental car.
Johnson Barrows 2024-09-16
In August 2017, we purchased a new Highlander. Despite having only 6k miles, we brought it in for maintenance and discovered that it was leaking oil. Although Toyota service and engineers were unable to determine the cause, they suggested flushing the system and monitoring it. However, we are not comfortable driving a vehicle with engine issues, especially with our two young children. As loyal Toyota owners with six vehicles in our family, we are disappointed that the case manager has not taken any action to remedy the situation. As a business owner, I firmly believe in making things right when mistakes are made. Therefore, we request a replacement vehicle. We hope that Toyota will take the necessary steps to resolve this issue and restore our faith in the brand.
Keshaun Rosenbaum 2024-09-03
I own both a 2017 Highlander and a 2017 Honda Pilot. While I find the Highlander more comfortable to drive and prefer its physical stereo controls over the laggy touch screen in the Pilot, I must say that the Pilot is better in nearly every other way. Not only is it cheaper when similarly equipped, but it also has far more interior space and is much more flexible when it comes to fitting child safety seats, with more latch points available in the 2nd and 3rd row. Additionally, the Pilot gets better fuel economy.
Marty Langworth 2024-08-17
I leased the 2014 XLE in May 2017 and I really enjoyed driving it. The car had very minor issues and was overall a better car than the one I have now. Unfortunately, the new 8 speed transmission is slow, jerky and non-responsive, and the GDI engine doesn't help to get better mileage than the old one. The start-stop feature doesn't seem to improve efficiency and may even create mechanical issues. While the driving experience is still comfortable, the steering doesn't give any feedback and the suspension makes more noise than the previous model. The Entune system hasn't been updated and looks like it was designed by an amateur software team. The material quality is also far behind that of new generation SUVs. However, there are still some good things about the car, such as its good size, roomy interior, good snow traction, and better exterior design than other Toyotas. The standard safety features work fine. The competition is getting harder in this segment, and Toyota needs to improve the chassis, transmission, electronics, and material quality both inside and out. I have owned 4 Toyotas, but this will be my last. The new Camry doesn't give me any hope for the new Highlander that always shares the same platform.
Nat Hoeger 2024-07-21
The first transmission failed after 7000 miles, but it was promptly replaced at no cost. However, after adding approximately 7000 more miles, the new transmission also malfunctioned. Despite being a loyal Toyota owner, this experience has been disappointing. Thank you for your attention to this matter.