Toyota Highlander problems

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The Toyota Highlander, also known as the Toyota Kluger (Japanese: トヨタ・クルーガー, Hepburn: Toyota Kurūgā), is a mid-size crossover SUV with three-row seating produced by Toyota since 2000.

Announced in April 2000 at the New York International Auto Show and arriving in late 2000 in Japan and January 2001 in North America, the Highlander became one of the first car-based mid-size SUV or mid-size crossovers. The Highlander is the crossover counterpart to the more rugged, truck-based mid-size 4Runner and became Toyota's best-selling SUV before being surpassed by the smaller RAV4 in 2006.

The first-generation model was sold in Japan as the Kluger, which was exclusive to dealership network called Toyota Netz as a larger alternative to the RAV4. The Kluger nameplate is also used in Australia because "Highlander" is a trademarked trim line name owned by Hyundai. The name is derived from the German word klug, which means smart or clever (Klüger – with diacritics – means "someone who is smarter than another" in German).

photo of Toyota Highlander car production

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Toyota Highlander model years

toyota highlander 2023 photo
Highlander 2023
Toyota

88

5

22

3.2
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2022 photo
Highlander 2022
Toyota

118

4

36

3.3
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2021 photo
Highlander 2021
Toyota

185

3

41

2.4
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2020 photo
Highlander 2020
Toyota

140

4

38

2.8
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2019 photo
Highlander 2019
Toyota

248

3

37

2.8
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2018 photo
Highlander 2018
Toyota

192

5

35

2.8
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2017 photo
Highlander 2017
Toyota

206

4

35

2.5
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2016 photo
Highlander 2016
Toyota

98

3

36

2.9
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2015 photo
Highlander 2015
Toyota

170

2

43

2.2
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2014 photo
Highlander 2014
Toyota

124

5

37

2.9
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2013 photo
Highlander 2013
Toyota

202

3

31

2.5
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2012 photo
Highlander 2012
Toyota

184

2

34

2.6
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2011 photo
Highlander 2011
Toyota

184

5

38

2.6
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2010 photo
Highlander 2010
Toyota

233

10

39

2.4
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2009 photo
Highlander 2009
Toyota

132

9

35

2.6
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2008 photo
Highlander 2008
Toyota

396

13

38

2.7
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2007 photo
Highlander 2007
Toyota

119

4

32

2.7
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2006 photo
Highlander 2006
Toyota

266

7

37

2.6
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2005 photo
Highlander 2005
Toyota

220

6

37

3.3
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2004 photo
Highlander 2004
Toyota

285

5

35

2.5
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2003 photo
Highlander 2003
Toyota

269

2

35

2.7
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2002 photo
Highlander 2002
Toyota

328

2

32

3.3
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 2001 photo
Highlander 2001
Toyota

140

3

34

3.2
  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 1998 photo
Highlander 1998
Toyota

1

0

0

  • 5
  • 4
  • 3
  • 2
  • 1
toyota highlander 1997 photo
Highlander 1997
Toyota

1

0

0

  • 5
  • 4
  • 3
  • 2
  • 1

Common Toyota Highlander problems

The Toyota Highlander is a popular SUV, but like any vehicle, it can have its share of common problems. Here are some of the most frequently reported issues based on complaints from owners:

  • Ruptured Oil Line: Another significant concern raised by Highlander owners is a ruptured oil line, which can also cause engine failure. The most affected model years are 2005 to 2013, and replacement parts have been known to exhibit the same issues. The issue can result in other engine complications if not repaired in time.
  • Air Conditioner Problems: Air conditioner problems occur when the system fails to regulate interior temperature conditions. The issue occurs as a result of regulator defects, and the best solution is having the thermostat housing replaced.
  • Brake Failure: Brake failure is another common problem with the Toyota Highlander. Soft or stiff brake pedals, rough shifting, or brake light warnings are signs of brake defects. Calling a mechanic for car diagnosis might help to address these problems.
  • Fuel Tank and A/C Condenser Issues: The 2020 redesign has been reported to have issues with its fuel tank. Owners have complained about being unable to fill the tank to its maximum capacity of 17.1 gallons. There have also been reports about a damaged air conditioning (A/C) condenser, which prevented the A/C system from blowing cool air.
  • Defective Airbags: Defective airbags were common in some 2013 and 2016 Highlanders. Airbags from these model years did not deploy upon collision, increasing the risk of injuries.
  • Excessive Wind Noise: Excessive wind noise is a common problem associated with 2017 Toyota Highlanders. Owners have reported hearing loud squealing and whistling noises from inside the cabin, which may be due to the side mirrors or loose door moldings.
  • Oil Leaks and Loss of Oil Pressure: Oil leaks and loss of oil pressure are common in 2005-2013 Highlanders. Drivers have reported seeing a puddle of engine oil below their vehicles and smelling burning oil inside the cabin. These issues were usually caused by a faulty variable valve timing-intelligent (VVT-i) gear and a ruptured oil cooler line.
  • Threads for Engine Bolts Stripped: This is the most reported problem for the 2003 Toyota Highlander, with an average cost to fix of $3,200 and an average mileage of 123,000 mi.
  • Transmission Failure: Transmission failure is a common problem for the 2017 Highlander, with an average cost to fix of $8,600 and an average mileage of 39,000 mi.

It is important to note that not all Toyota Highlanders will experience these problems, and many owners have reported high levels of satisfaction with their vehicles. However, being aware of these common issues can help potential buyers make informed decisions and take proactive steps to maintain their vehicles.

Toyota Highlander

Does the Toyota Highlander have any problems?

Engine failure, more generally, is also one of the more significant issues with Toyota Highlanders. Those failures are probably related to the engine bolts being stripped and causing overheating issues, but other problems can also lead to engine failure.

What year did the Toyota Highlander have problems?

Engine misfire is a common issue found in 2001-2005, 2007-2008, 2010, and 2013 Highlanders. Many drivers have also complained about their Toyota trembling and jerking upon acceleration. Mechanics found that these issues were usually caused by a bad ignition coil.

What is the best years for a Toyota Highlander?

Best Toyota Highlander Model Years

The best choice is probably the 2008-2013 version. This generation gives you more interior space, more features, and a more powerful engine lineup, plus better safety and crash test scores.

How long do Toyota Highlanders usually last?

On average, a Highlander will last 250,000-300,000 miles, offering an extensive ownership opportunity for investors. For many people, the car will last a decade or more with routine care. If you're careful with your reliable machine, it will pay you back for a long time to come.

Percentage distribution of complaints by Toyota Highlander years

We have researched Toyota problems and analysed all the complaints filed against Toyota Highlander cars and compiled the top 5 most problematic Toyota Highlander model years:

Below you can see the percentage distribution of known problems by Toyota Highlander model years.

Distribution of the number of complaints by Toyota Highlander years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Toyota Highlander car problems categorized by type of issue

After analysing all complaints related to Toyota Highlander , it was concluded that the most common issues with these cars are:

  • Service brakes problems
  • Electrical system problems
  • Unknown or other problems
  • Engine problems
  • Vehicle speed control problems

The graph below shows statistics for all Toyota Highlander vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Highlander model years

A total of 431 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Highlander model years

There were a total of 57 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Highlander model years

There were a total of 342 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with deaths by Highlander model years

There were a total of 56 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 4529 complaints about various vehicle components related to the Toyota Highlander . Below are the 25 most recent complaints reported for Toyota Highlander vehicles.

Latest 25 complaints

Toyota Highlander 2021
  • Date Of Incident: 2024-10-25
  • Date Complaint: 2024-10-26
  • Crash: 1
  • VIN: 5TDEBRCH9MS
  • Components: SEATS
  • Summary: My vehicle was rear-ended while stopped by a 2014 Toyota Corolla that was estimated to be traveling between 60-70 miles per hour. During the crash, the driver seat failed, resulting in the partially reclining into the second row passenger. The failure mechanism appears to be internal to the seatback, as the seat twisted during the failure, causing me to lean more towards the passenger side of the vehicle.
Toyota Highlander 2020
  • Date Of Incident: 2024-10-01
  • Date Complaint: 2024-10-26
  • VIN: 5TDDZRBH4LS
  • Components: POWER TRAIN
  • Summary: I own a 2020 Toyota highlander and the car mileage is 68,000 and the dealer told me my transmission is dead and needs to replacement. The cost for replacement is $13,000.00! I’m the first owner of the car and how could a new Toyota car transmission fail at 68,000 miles and the warranty is 5 yrs or 60,000 miles. This issue have to be Toyota manufacture problems and they should have a recall on this and I researched online and a lot of highlander owners have the same problems as me! NHTSA PLEASE RESEARCH AND HELP HIGHLANDER OWNERS! Thank you
Toyota Highlander 2008
  • Date Of Incident: 2024-10-14
  • Date Complaint: 2024-10-22
  • VIN: JTEEW44A882
  • Components: SERVICE BRAKES
  • Summary: In June 2019, Toyota issued a recall for ABS malfunction, diagnostic code C1391 - brake actuator and accumulator. New parts were issued by Toyota in 2019 as part of the recall. My vehicle experienced ABS malfunction, diagnostic code C1391 in March 2022 and was repaired by Toyota with the new and improved parts issued as part of the recall. As of October 14, 2024, my vehicle is experiencing the same issue again - ABS brake malfunction diagnostic code C1391, with the brake system light, master warning light, abs light and ABS Malfunction warning noted on the screen. The vehicle can be inspected. Toyota has inspected and confirmed it is the same issue again. The new and improved parts from 2019 should not fail within 20,000 miles. Toyota did confirm that they used the new parts issued as part of the recall and cannot explain why they failed faster than the original parts causing dangerous braking issues.
Toyota Highlander 2022
  • Date Of Incident: 2024-09-26
  • Date Complaint: 2024-10-21
  • VIN: 5TDCZRAH4NS
  • Components: STRUCTURE
  • Summary: The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front lower bumper cover had detached. Additionally, the contact stated while driving 60 MPH, the front lower bumper cover separated, flew underneath the vehicle and into traffic, causing the contact to temporarily lose control of the vehicle. The vehicle was taken to the local dealer, where the contact was informed that there was a cost for the repair of the front lower bumper prior to the recall repair. The contact declined to pay for the repair because it was a minor bump. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 7,000. Parts distribution disconnect.
Toyota Highlander 2019
  • Date Of Incident: 2024-10-19
  • Date Complaint: 2024-10-20
  • VIN: 5TDDZRFH5KS
  • Components: UNKNOWN OR OTHER
  • Summary: When I start my car it makes an ear piercing screeching noise. It doesn’t happen everytime but I never know when it is going to happen. I took it to a dealer and 5 guys said they never heard of it. If you look online numerous people have this complaint with out any recalls. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Toyota Highlander 2012
  • Date Of Incident: 2023-10-20
  • Date Complaint: 2024-10-20
  • VIN: 5TDZA3EH4CS
  • Components: STRUCTURE
  • Summary: Hello, to whom it may concern: My 2012 Toyota Highlander Color Pearl White vin [XXX] ) has a repaint recall before Nov 2024. I was told at the dealer that I have to contact the Toyota dealers until I get the opportunity to get it paint. I was told that I had to contact any Toyota dealer until I get a date of acceptance. Thinking that it was not fair to delegate the responsibility on myself I made a few calls until I did get an appointment to get my SUV painted. The recall period is almost over (Nov 2024) I was told and I will put a claim on Toyota Corporation for not making sure all the vehicles are completely painted. I will also put a lawyer to help me get across my claim if I am not informed from Toyota the date that they will work on my SUV with the repaint recall. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Toyota Highlander 2009
  • Date Of Incident: 2022-12-10
  • Date Complaint: 2024-10-20
  • VIN: JTEDS41A992
  • Components: AIR BAGS,FORWARD COLLISION AVOIDANCE
  • Summary: My airbag light came on and I don't understand why the airbag light came on. I took it to a auto shop and they said I would have to take it to a Toyato dealer. Also, my emergency brake is all the way to the floor and it has never released. It will not release at all. It has been that way ever since I bought the vehicle.
Toyota Highlander 2022
  • Date Of Incident: 2024-10-19
  • Date Complaint: 2024-10-19
  • VIN: 5TDHBRCHXNS
  • Components: SERVICE BRAKES
  • Summary: We have noticed that when we brake the vehicle, it intermittently LURCHES FORWARD very fast while you are breaking and trying to stop! This is extremely unsafe! We need to stop and brake and not go forward. It does this unexpectedly with no notice and does not always do it consistently but we have noticed it is getting worse and worse and we are worried we will hit another car in front or even a person because the car will not stop on time. When I looked online, this is a well known issue on Toyota Highlanders, especially hybrids like ours and Toyota has done nothing to fix this dangerous problem. They have even told car owners to drive slower but I can tell you it doesn’t seem to matter if I’m going 25 mph or faster or slower- the car gives no notice and goes FASTER while you are trying to stop!!!!! Please help us Toyota Highlander owners!!!! This car gives us no warning whatsoever. It is not consistent. But when it does this it is VERY scary!
Toyota Highlander 2019
  • Date Of Incident: 2024-10-18
  • Date Complaint: 2024-10-19
  • VIN: 5TDJZRFH0KS
  • Components: POWER TRAIN
  • Summary: ur transmission went out with only 96K miles on it, We were told that it could break down at any time leaving us stranded. there are may forums and people experiencing this issue. It was inspected by the dealer, and they confirmed that the transmission was needing to be replaced
Toyota Highlander 2021
  • Date Of Incident: 2024-10-16
  • Date Complaint: 2024-10-18
  • VIN: 5TDLZRAH5MS
  • Components: POWER TRAIN
  • Summary: The car started making a whining.humming sound only while pressing the gas. Took to mechanic and they advised it was TSB 0008-21. I need a new transmission. I drive this daily with my own kids, and several that aren't mine. If the transmission were to go out, I would not be able to accelerate and the care would stop moving. I can't even imagine this happening on a high with hundreds of cars speeding or a busy road. This could cause a bad accident, injury or death. No warnings etc. The noise just started and took right to mechanic. I gave the mechanic a copt of power train warrant and hoping it gets covered and fixed.
Toyota Highlander 2019
  • Date Of Incident: 2024-10-08
  • Date Complaint: 2024-10-16
  • VIN: 5TDDZRFHXKS
  • Components: ELECTRICAL SYSTEM
  • Summary: Upon starting the Highlander, there is a very loud screeching/feedback noise through the speakers- it appears to be coming from the DCM as described y a Toyota representative. . This happens upon stating the car at least once a day and frequency is increasing.
Toyota Highlander 2019
  • Date Of Incident: 2024-10-08
  • Date Complaint: 2024-10-15
  • VIN: 5TDBZRFH8KS
  • Components: POWER TRAIN
  • Summary: These Toyota highlanders had a whine noise in the transmissions that Toyota ended up taking care of in previous years. They said the problem was fixed in 2019 and newer. This problem has not been fixed as there are numerous confirmed cases of the exact problem with later models.
Toyota Highlander 2021
  • Date Of Incident: 2024-09-16
  • Date Complaint: 2024-10-15
  • VIN: 5TDYZRAH9MS
  • Components: AIR BAGS
  • Summary: The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Toyota Highlander 2021
  • Date Of Incident: 2024-05-01
  • Date Complaint: 2024-10-15
  • VIN: 5TDLZRBH9MS
  • Components: POWER TRAIN
  • Summary: Regarding Toyota TSB T-SB-0008-21, ‘Whine or Grind Noise From the Transmission’, issued February 2021: Some 2021 model year Avalon, Highlander, and Camry vehicles equipped with UA80E or UA80F transmissions may exhibit a whine or grind noise from the transmission. This condition may be caused by an issue with the front carrier assembly pinion shafts. This is a widespread problem with these specified transmissions. The noise generally starts around 60-70k miles, just outside the warranty period. Toyota knowingly continued to sell vehicles with these defective transmissions. Repair estimates range from $8.5k-$13k.
Toyota Highlander 2013
  • Date Of Incident: 2024-09-30
  • Date Complaint: 2024-10-14
  • VIN: JTEDC3EH4D2
  • Components: SERVICE BRAKES
  • Summary: Multiple ABS related(ABS, TRACTION, BRAKES) warning lights/messages making driving my Highlander dangerous to me and others. Warning lights appeared 9/30/2024. No symptoms or warning lights appeared prior. Vehicle was then inspected by Toyota of Plano. Code 1391indicating an internal leak in the ABS. Confirmed by service dept of Toyota of Plano, Tx indicating the need for replacement of ABS Module Assembly. This as an acknowledged Toyota problem that was with a Service Bulletin that expired last year. Plano Toyota advised me to ask Toyota Brand Engagement for help but they declined. Toyota Brand Engagement declined to extend the prior Bulletin or assist in any way.. The Toyota case file is under my name and #241008000770. Any assistance from NHTSA would be appreciated.

Latest 5 recalls Toyota Highlander

The National Highway Traffic Safety Administration (NHTSA) has issued 109 recalls for different components of the Toyota Highlander.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Toyota Highlander 2023
  • Report Received Date: 2024-07-23
  • Manufacturer: Gulf States Toyota, Inc.
  • Components: EQUIPMENT:OTHER:LABELS
  • Summary: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
  • Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
  • Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
  • Model: Toyota Highlander 2021
  • Report Received Date: 2024-06-18
  • Manufacturer: Southeast Toyota Distributors, LLC
  • Components: TIRES
  • Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
  • Consequence: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
  • Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
  • Model: Toyota Highlander 2022
  • Report Received Date: 2024-06-18
  • Manufacturer: Southeast Toyota Distributors, LLC
  • Components: TIRES
  • Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
  • Consequence: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
  • Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
  • Model: Toyota Highlander 2023
  • Report Received Date: 2024-06-18
  • Manufacturer: Southeast Toyota Distributors, LLC
  • Components: TIRES
  • Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
  • Consequence: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
  • Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
  • Model: Toyota Highlander 2023
  • Report Received Date: 2024-06-06
  • Manufacturer: Gulf States Toyota, Inc.
  • Components: TIRES
  • Summary: Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
  • Consequence: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
  • Remedy: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

Latest negative Toyota Highlander car reviews

  1. Nicklaus Leuschke 2025-06-01

    Vehicle year: 2016

    We are sorry to hear that you have had a negative experience with your Toyota Highlander. We appreciate your feedback and would like to address your concerns. We understand that the large outside mirrors have caused blind spots when turning and that the auto climate control seems to overshoot the temperature causing discomfort until the cabin temp has stabilized. We apologize for any inconvenience this may have caused. We also understand that the navigation system was not accurate and that the voice command often told you to turn in one direction when the map displayed the opposite. We apologize for any frustration this may have caused. Regarding the rear windshield wiper, we understand that it locks up at times after the rear window is opened and closed. We apologize for any inconvenience this may have caused. We would like to assure you that we take all customer feedback seriously and will work to address these issues. Thank you for your loyalty to Toyota over the years and we hope to have the opportunity to regain your trust in the future.

  2. Isac O'Connell 2025-05-24

    Vehicle year: 2014

    This car is a bit on the pricey side. However, I was able to purchase it thanks to the 20K trade-in for my Tacoma. While the quality may not be perfect for the price, there are some areas that could use improvement. For example, the wheels may not be the most durable as they tend to disintegrate if you brush a curb, and replacing them can be quite expensive. Additionally, there are some minor paint imperfections from the assembly line. The front windows can also make a loud screeching sound when closing, which can be a bit bothersome. Lastly, I was a bit disappointed that the only option for roof rail bars was in black plastic, especially since the car has chrome roof rails. Overall, I still enjoy driving this car and appreciate its unique features.

  3. Gayle McKenzie 2025-05-23

    Vehicle year: 2016

    If you are looking for reliable navigation, auto hi-beam and voice assist, it may be worth considering options other than Toyota. Some customers have reported issues with Toyota's navigation and voice-activation systems, which can be frustrating. Additionally, if you have your windshield replaced, even with OEM glass, you may experience issues with your auto-high beams. While Toyota may consider these issues to be within normal parameters, it can be disappointing when you are paying for advanced technology. It's important to carefully consider your options and do your research before making a purchase.

  4. Golden West 2025-05-22

    Vehicle year: 2015

    Hello! It's great to hear that you've been driving your Highlander for 7 months and almost 8000 miles. While it may not be your BFF just yet, I'm glad to hear that it's comfortable for those long road trips. The infotainment unit works fine, but I understand that the Entune program can be a bit of a pain. It's impressive that you were able to get just over 22 MPG on your road trip to the Grand Canyon! I hope you continue to enjoy your Highlander and don't have to worry about any more recall notices.

  5. Nasir Tromp 2025-05-22

    Vehicle year: 2023

    Purchased a new vehicle with the expectation of reliable transportation for travel purposes. Unfortunately, at 2284 miles while on vacation in Canada, the check engine light illuminated and the vehicle began to exhibit symptoms of bad fuel. This resulted in a two-day delay in our travel plans. Despite the dealer not having the necessary part, loaners, or shuttle service to our local destination, the issue was eventually identified as a faulty fuel/air ratio sensor and repaired under warranty. However, it is disappointing that the expenses incurred during our disrupted vacation were not covered under any warranty.

Latest positive Toyota Highlander car reviews

  1. Preston Hudson 2025-06-03

    Vehicle year: 2004

    I own a 2004 Toyota Highlander and it has been a great car. Apart from regular maintenance, I have only had to change the timing belt (which is critical to do every 100,000 miles to avoid engine damage), replace the catalytic converter at 220,000 miles, replace the wheel bearings at 200,000 miles, replace the front sway bar linkage at 220,000 miles, and replace a corroded power steering hose. If you're looking for a reliable Highlander, I recommend the 2003-2006 models as later models (post 2007) switched to a less reliable timing chain. According to my mechanic, this generation of Highlanders is one of the top three most mechanically reliable vehicles he has ever seen. It's no wonder I still see so many of these 14-year-old SUVs on the road. You can't say that about most cars from 2004.

  2. Kellen Heller 2025-06-01

    Vehicle year: 2022

    I bought my 2022 XLE with XP package at a difficult time in early 2022. Due to supply and demand issues, I paid $3500 OVER sticker, which is unfortunately a common practice among dealerships. However, I needed a new car quickly after my minivan was totaled. The XLE with XP package is absolutely stunning, with 20 inch gloss black rims, performance tires, blacked-out emblems, and running boards that are perfect for kids, older folks, and anyone who may have trouble getting in and out of the car. The interior is very spacious and comfortable, easily accommodating four adults or families with 2 or 3 kids. I opted for the 2nd row bench seat, which provides maximum seating space. While the rear captain's chairs are nice, I do wish Toyota had incorporated drink holders into the rear of the driver's console instead of between the seats, as this limits storage space. The third row is a bit undersized and tricky to access, so I wouldn't recommend it for daily use, but it does fold flat to offer a ton of easily accessible rear storage space. One minor issue is that the button to close the back gate is located on the bottom of the tailgate, making it difficult for anyone under 5'2The car's steering is highly responsive, making it a breeze to navigate through city traffic and park in tight spaces. Additionally, it boasts impressive speed, even in Eco driving mode, which adds an extra 2 mpg. The gas mileage is truly remarkable, with an impressive 21 city/29 highway rating (compared to my much slower minivan, which only averaged 18 mpg). While it's worth noting that the back window is quite small, which can make rear visibility a bit of a challenge, the car's numerous pros far outweigh the very few cons. Notably, it comes equipped with a wireless charger, 14 cup holders, a sunroof/moonroof, heated and power front seats, multiple USB-A and C ports, and rear sunshades, making it a highly convenient and comfortable option.

  3. Marcelo Towne 2025-05-29

    Vehicle year: 2016

    I was in search of a spacious vehicle to accommodate my three children and their friends, but I didn't want a minivan. The Toyota Highlander proved to be the perfect choice for us. I opted for the AWD version, which offers good gas mileage and excellent handling in adverse weather conditions. I managed to get a great deal on the vehicle at $34,000, and it seems to maintain its value well. What really sold me on this car was its reliability. I didn't want a vehicle that would require constant trips to the mechanic for wear and tear items. I spoke to my trusted mechanic, who said that if everyone owned Toyotas, he'd be out of a job. He stated that Toyotas regularly come into the shop and leave with only scheduled maintenance. While the exterior styling could have been more unique for my tastes, it is still classy and sleek. The interior is excellent, even at the LE Plus trim level. The stain-resistant cloth through the middle of the seats is a great feature, and the synthetic leather trim adds a touch of luxury. After a month of driving, my kids haven't managed to stain anything yet. I also appreciate the middle seats that slide forward (without having to remove the booster seats) to access the rear seats. You can slide the middle seats forward or backward in many different positions to allow for more or less legroom in the third row. Having 8 seats is such a blessing, and I often keep only two seats up in the third row to give myself plenty of cargo space. I am excited to drive this car for many years to come!

  4. Schuyler Zulauf 2025-05-29

    Vehicle year: 2010

    Months of research and test drives led me to choose between the Flex and the Highlander. I ultimately went with the Highlander because I preferred its more conservative styling. The car is extremely quiet and comfortable, and the black after-market leather looks sharp with the silver exterior. The Highlander also has great visibility, light steering, and is easy to drive. However, I did notice that the factory tires seem questionable and are prone to slipping even under light acceleration. Additionally, the ride can be a bit bouncy. Overall, I find the Highlander to be a very refined and high-quality vehicle.

  5. Olaf Lueilwitz 2025-05-29

    Vehicle year: 2004

    Hi there! I hope you're doing well. I noticed that you purchased your vehicle back in 2007 with under 30,000 miles and now it has 95,000 miles. You must have taken great care of it! I understand that you may be curious if it'll start needing repairs, but it's great to hear that it has been virtually maintenance-free until now. I hope that the snatching at takeoff or low speeds doesn't turn out to be a transmission issue. On the bright side, it's wonderful to hear that you love the height and lumbar support, especially for your aching back. It's also great to hear that it's easy to park and has good handling. I can imagine that you miss the handling of your sporty Acura coupe, but it's fantastic that you can make long trips without constant stops to stretch your back. I understand that you sometimes wish you had AWD, but it sounds like you've found a good solution for the snow. It's great that you're spoiled with the cargo space and don't even want a car! Overall, it sounds like a great vehicle, although it may have been a little overpriced when purchased new. I'm happy to hear that you're satisfied with your purchase. Let me know if you have any other questions or concerns!

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