Subaru Outback problems
The Subaru Outback is an automotive nameplate used by the Japanese automaker Subaru for two different SUV-themed vehicles: a Legacy-derived crossover station wagon, the Outback (1994–present, also sold as Legacy Outback (Japanese: スバル・レガシィアウトバック, Hepburn: Subaru Regashi Autobakku) in some markets), and an Impreza-derived off-road themed hatchback, the Outback Sport (1994–2011).
Most versions of the Outback wagon and Outback Sport have had all-wheel drive as standard equipment.
History
The original Outback station wagon was derived from the wagon variant of the second-generation Subaru Legacy. The first-generation Legacy, which made its debut in 1989, did not receive the cosmetic and suspension modifications to create an Outback version, although Subaru offered an Outdoor option package for the 1994 model year Legacy L all-wheel drive model, which added a compressed air strut height adjustable suspension, a luggage rack, a skidplate, and mud flaps.
Earlier, a raised-roof "Touring Wagon" variant had been offered on the preceding Subaru Leone for the 1988 and 1989 model years. Subaru also sold a raised-roof variant (chassis code BF) of the first-generation Legacy wagon outside the United States. North American Legacy wagons were only offered as the flat-roof variant (chassis code BJ) until a special "GT" model was marketed for the 1994 model year.
The second-generation Legacy wagon became the first generation of the Outback crossover series, called the "Legacy Grand Wagon" in Japan in 1995, and the "Legacy Outback" in most other markets. Compared to the existing Legacy wagon, the "Outback" variant added partial protective plastic side body cladding for off-road conditions, used a raised roof, and would later raise the suspension to provide additional ground clearance. It was introduced at the 1994 New York Auto Show. Aside from other small differences in trim, the Outback shares almost all of its components with the Legacy donor model.
When launched in Australia in 1996, the name "Legacy Outback" was shortened to "Outback", followed in other markets afterwards. In the United States, Subaru also retailed the Legacy SUS sedan between the 1997 and 2007 model years, with similar modifications to distinguish it from the equivalent Legacy model sedan. The Impreza Outback Sport was introduced at the 1996 New York Auto Show, but for the 1997 model year, the donor model names were dropped, and the cars were known as the "Outback" and "Outback Sport".
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Subaru Outback model years
Common Subaru Outback problems
Common Problems with Subaru Outback Cars:
- Oil Leaks and Oil Consumption: Oil leaks are a common problem in Subaru Outbacks, particularly in the 2013 model, which may suffer from a defective piston. Older models, such as those from 2000-2003, may also experience oil leaks due to camshaft and crankshaft seal failures. In some cases, these issues may require an expensive engine rebuild.
- Cooling System Failure: Many Subaru Outbacks, particularly those released between 2000 and 2018, may experience cooling system failure. This issue often starts with minor problems like a broken thermostat, radiator issues, or coolant leaks, which can lead to more severe damage, such as head gasket failure. Subaru has extended the warranty for this issue, which typically occurs at the 100,000-mile mark.
- Transmission Issues: Transmission problems have affected various model years of the Subaru Outback, with the 2002 and 2004 models being particularly prone to issues like clutch damage and high-pitched noises. These problems can lead to more severe issues, such as transmission slippage, which can be dangerous on the road.
- Electrical Problems: Electrical issues are the worst problem category for the Subaru Outback, with the 2013 model year being the worst due to higher repair costs and more problems at lower mileage.
- AC System Issues: Drivers have reported problems with the AC system in the Subaru Outback, with some experiencing intense shuddering during acceleration.
- Weak Windshields: Subaru Outback windshields are prone to cracking, particularly in the 2013 model year, which was part of a recall due to a defective piston ring that caused oil to leak or burn, potentially leading to engine failure.
- Vibration During Acceleration: Approximately 280+ people have reported an intense shudder during acceleration in the Subaru Outback.
- Dead Battery: The most-reported problem for the Subaru Outback is the dead battery issue in the 2017 model year.
While the Subaru Outback has faced various issues in the past, newer models, such as those released after 2018, have seen improvements in reliability and durability, particularly in the CVT transmission.
What is the most common problem with the Subaru Outback?
A list of some of the most common issues Outback owners have to deal with.
- Rodents Chew Subaru's Soy Wires. ...
- Legacy and Outback Headlights Burn Out. ...
- Melting Dashboards. ...
- Subaru EyeSight Problems. ...
- Subaru Vehicles with Recalled Takata Airbags. ...
- Excessive Oil Consumption. ...
- Rust and Corrosion Problems. ...
- Leaky Head Gaskets.
What year is bad for Subaru Outback?
Quick Answer: Avoid Subaru Outback Year Models 2013 and 2014. When searching for the most dependable Subaru Outback, it's vital to consider the worst.
Is a Subaru Outback a reliable car?
Q: How reliable is the Subaru Outback? A: The Subaru Outback is considered one of the more reliable vehicles in its class and price range. With proper maintenance, typical users can expect 16-20 years of use before significant repairs or breakdowns are needed.
What are common Subaru Outback starting problems?
The most common reasons a Subaru Outback won't start are a dead battery, an alternator problem, or failed starter.
Percentage distribution of complaints by Subaru Outback years
We have researched Subaru problems and analysed all the complaints filed against Subaru Outback cars and compiled the top 5 most problematic Subaru Outback model years:
Below you can see the percentage distribution of known problems by Subaru Outback model years.
Distribution of the number of complaints by Subaru Outback years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Subaru Outback car problems categorized by type of issue
After analysing all complaints related to Subaru Outback , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Visibility/wiper problems
- Unknown or other problems
- Power train problems
- Air bags problems
The graph below shows statistics for all Subaru Outback vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Outback model years
A total of 365 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Outback model years
There were a total of 76 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Outback model years
There were a total of 238 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Outback model years
There were a total of 6 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 9068 complaints about various vehicle components related to the Subaru Outback . Below are the 25 most recent complaints reported for Subaru Outback vehicles.
Latest 25 complaints
Subaru Outback 2019
- Date Of Incident: 2024-11-13
- Date Complaint: 2024-11-21
- VIN: 4S4BSAFC0K3
- Components: ELECTRICAL SYSTEM
- Summary: Infotainment unit failed. Battery died and was replaced with a larger capacity battery. Shortly after, the infotainment head unit became inoperable with ghosting of buttons. Then, the car would not hold a charge again and a bypass box for the digital communication center is being installed today under a recall. The ghosting/inoperable infotainment center remains non-functional and is apparently a separate issue? It randomly beeps and selects buttons, which is distracting. Unit has to be shut off to avoid this.
Subaru Outback 2019
- Date Of Incident: 2024-11-08
- Date Complaint: 2024-11-19
- VIN: 4S4BSANC4K3
- Components: ELECTRICAL SYSTEM
- Summary: Battery goes dead after not using car for 4 days. Subaru said the battery that came with the car was not strong enough. There was a lawsuit, but i missed the date to buy a new battery. I bought a strong battery, but problem happed again. Based on many forum messages, there is a parasitic battery drain while car is off. Problem is tied to Starlink Fuse. Also saw a new lawsuit on the fact that Starlink is trying to connect to 3G network, which no longer exists. Subaru is not fixing this problem. Google Subaru 2019 Starlink battery, it is all over the place.
Subaru Outback 2022
- Date Of Incident: 2024-11-14
- Date Complaint: 2024-11-14
- VIN: 4S4BTGPD9N3
- Components: VISIBILITY/WIPER
- Summary: Have second deep crack with light rock impact in less than one year
Subaru Outback 2022
- Date Of Incident: 2024-10-27
- Date Complaint: 2024-11-04
- VIN: 4S4BTGLD5N3
- Components: VISIBILITY/WIPER
- Summary: Windshield has a crack. There is no external force, neither accident happened
Subaru Outback 2019
- Date Of Incident: 2024-10-19
- Date Complaint: 2024-10-30
- VIN: 4S4BSAFC7K3
- Components: ELECTRICAL SYSTEM
- Summary: DCM battery drain and bad head unit display. The class action law suit does not cover the fix for the battery drain problem. Just a new battery. My is the battery continues to drain. I cannot afford to replace the problem DCM. I had to pull that fuse as a fix. I now do not have fro t speakers or Bluetooth. My CarPlay maps no longer tell me where I need to turn. Causing me to looks at the display more frequently. This is not good in busy areas. The other issue is with the head unit. When it gets warm and humid, the display doesn’t work. It clicks all over causing issues with CarPlay, Bluetooth and the radio. This is due to moisture getting in the display. Again causing problems and distractions. This will cause accidents if it hasn’t already. There are a lot of complaints out there for this as well as the DCM battery drain.
Subaru Outback 2019
- Date Of Incident: 2023-07-07
- Date Complaint: 2024-10-27
- VIN: 4S4BSAFC6K3
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Head unit delaminating after Data Control Module repair in 2023. Head unit is entirely inoperable and poses a safety risk to driver by turning radio on and off, switching stations, raising and lowering volume level, and affecting the eyesight periodically. Head unit can be turned off after multiple attempts, however powers back up on its own continuing the previously mentioned issues.
Subaru Outback 2015
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-25
- VIN: 4S4BSBJC2F3
- Components: UNKNOWN OR OTHER
- Summary: The horn stopped working on my vehicle. This puts my safety and other driver's safety at risk since I can not alert them if they are coming into my lane. I contacted Subaru Customer Advocacy but they are not willing to fix this problem. I checked the online forums and this seems to be a common problem.
Subaru Outback 2012
- Date Of Incident: 2021-03-25
- Date Complaint: 2024-10-25
- VIN: 4S4BRBGC0C3
- Components: EXTERIOR LIGHTING
- Summary: The contact owns a 2012 Subaru Outback. The contact stated that his vehicle was consistently burning out head light bulbs. The contact stated that in a 3 year period he had replaced the both the driver's side and the passenger side bulbs 7 times, and following one failure he had replaced the passenger side housing. The contact stated that the bulb in the new housing had blown out. The contact stated that he had also blown a headlight while driving at night at an undisclosed speed. The contact had taken the vehicle to an independent mechanic was diagnosed and it was determined that the wiring and electrical system was in working order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
Subaru Outback 2019
- Date Of Incident: 2024-09-18
- Date Complaint: 2024-10-23
- VIN: 4S4BSENCSK3
- Components: TIRES
- Summary: See attached document for complaint.
Subaru Outback 2024
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: 4S4BTGUD5R3
- Components: EQUIPMENT
- Summary: The contact owns a 2024 Subaru Outback. The contact stated that after the purchase of the vehicle, the dealer informed the contact to schedule an appointment to install the trailer hitch harness. The contact was informed by the dealer that the vehicle could tow a capacity of 3,500 lbs. The contact wanted to attach a camper to the trailer hitch. The contact was then informed by the dealer when the dealer attempted to install the hitch harness that the vehicle did not have any trailer brakes to which the tow harness could not be installed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the dealer would not install the trailer brakes and referred the contact to an independent mechanic for further assistance. The approximate failure mileage was 3,395.
Subaru Outback 2022
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-21
- VIN: 4S4BTGPD7N3
- Components: VISIBILITY/WIPER
- Summary: DEFECTIVE WINDSHIELDS: COSTLY REPAIR: I purchased this car when it was 9 months old with 7800 miles on it. I now have 30, 080 miles. and I have had to replace the windshield 3 times. I also had one a chip repaired. This means I have replaced the windshield every 7427. miles. Once the crack has started the lane sensing and brake stopping programs are halted. This is a serious safety issue. This is BEYOND RIDICULOUS for a NEW MODEL car. There much be something wrong with the making of these windshields, or the material used to make these windshields. This is a costly repair, being that the windshield needs re-calibrating each time. It's been around $2500.00 each time. The Subaru Dealer I purchased the car from has been made aware, but they have no solutions, no discounts, or no other options. Other than empathy, and tell me many others are having the same problems.
Subaru Outback 2023
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-19
- VIN: 4S4BTGPDXP3
- Components: POWER TRAIN,FORWARD COLLISION AVOIDANCE
- Summary: When coming to a stop at a stop sign, the car jerks and the engine appears to stall. I have brought it to 2 dealerships and both have said that it is "normal". I have had dozens of cars and none have ever performed in this manner. The adaptive cruise control and automatic emergency braking frequently brakes for no reason or does not recognize cars in front of me. It regularly misses large objects directly in front of the car. The system also has a lot of failures and turns itself off randomly for unknown reasons. (again, "working as designed")
Subaru Outback 2017
- Date Of Incident: 2024-10-03
- Date Complaint: 2024-10-17
- VIN: 4S4BSATCXH3
- Components: ELECTRICAL SYSTEM
- Summary: Battery drain kept on happening. The nth time after buying 2 batteries and getting battery recharge 2x, Subaru sent me a letter of notice of possible problems with car keeps on finding radio or gps signal thus drains the battery. Brought car to Subaru then they changed the signal unit and gave me a new battery as well.
Subaru Outback 2018
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 4S4BSANC8J3
- Components: BACK OVER PREVENTION
- Summary: The infotainment screen has delaminated rendering it unusable and will intermittantly interrupt the backup camera while moving. This is the second screen already with this issue in my vehicle
Subaru Outback 2021
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 4S4BTAAC7M3
- Components: ENGINE
- Summary: Thermo control valve failure. Would not cover it
Latest 5 recalls Subaru Outback
The National Highway Traffic Safety Administration (NHTSA) has issued 199 recalls for different components of the Subaru Outback.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Subaru Outback 2020
- Report Received Date: 2024-03-22
- Manufacturer: Subaru of America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
- Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
- Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Interim letters informing owners of the safety risk were mailed May 17, 2024. Owners will receive a second letter once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
- Model: Subaru Outback 2022
- Report Received Date: 2024-03-22
- Manufacturer: Subaru of America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
- Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
- Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Interim letters informing owners of the safety risk were mailed May 17, 2024. Owners will receive a second letter once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
- Model: Subaru Outback 2021
- Report Received Date: 2024-03-22
- Manufacturer: Subaru of America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
- Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
- Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Interim letters informing owners of the safety risk were mailed May 17, 2024. Owners will receive a second letter once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
- Model: Subaru Outback 2022
- Report Received Date: 2023-11-09
- Manufacturer: Subaru of America, Inc.
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
- Summary: Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
- Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
- Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
- Model: Subaru Outback 2021
- Report Received Date: 2023-11-09
- Manufacturer: Subaru of America, Inc.
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
- Summary: Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
- Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
- Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
Latest negative Subaru Outback car reviews
Latest positive Subaru Outback car reviews
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Vehicle year: 2024
Everything is nice and easy to manage. There's nothing to dislike.
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Vehicle year: 2004
Congratulations on your purchase of the 04' Outback Limited! It's great to hear that you got a super deal on it. Subaru's are known for their reliability and practicality, and it sounds like it's the perfect car for you. It's important to have a car that can handle the snow and still be great on gas and roomy. It's understandable that you didn't want to buy a second car, like a little Nissan pickup. While you've been a loyal Nissan customer since 1995, it's great to see that the Subaru's make more sense to you. If you're looking for a car that can really do it all, I highly recommend checking out any of the Subaru wagons, especially the Standard Legacy wagons which are probably the best value. Thank you for sharing your experience with us!
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Vehicle year: 2023
I used to own several Subaru Outback Limiteds before switching to the Honda CRV Touring in 2017. The 2017 Honda CRV powertrain was much better than the Subbi, and I loved the exterior look and quality of the interior appointments. I even outfitted the CRV with the Sport Package bumpers and the interior 'blue package' to give it a unique look. I've been wanting to buy a new family vehicle for the last couple of years, but dealer lots have been bare. Finally, the 2023 Honda CRVs and Subaru Outbacks are showing up. I test drove the 2023 Honda CRV and the CRV hybrid, and both showed improvement in driving comfort over my 2017 CRV. After 5 years, I never had a lick of trouble with the CRV. However, I was disappointed with the interior of the new 2023 CRV, which seemed cheap with hard plastic everywhere. The 2023 Subaru Outback Limited, on the other hand, is a step above the new CRVs in most categories. The interior of the Subbi extensively utilizes soft materials, and the dash layout is much better than the CRV. The ride of the Subbi is much more compliant than Outbacks of old and my 2017 CRV, and the handling of the Outback is very responsive. The Outback overall length and wheelbase is longer than the CRV, and the interior of the Outback is also more comfortable. So far, the only area where I judge the CRV to be better is the gas mileage. I was always able to clock > 30 mpg combined on my CRV (34 highway), whereas I have yet to achieve advertised mpg on the Outback. One gripe I had with the 2017 CRV was the small gas tank. The Outback gas tank is about four gallons larger, which should give the Outback about 100 miles longer range. Although I'm not a fan of the appearance of the funky wheel well moulding design on the Outback, it wasn't a deal breaker for me.When I saw how the wheels looked with the Magnetite Grey paint, I was impressed. Take a look at the wheel moulding on a white Outback body paint and compare it to the look on the grey paint. The center touch screen on the Outback is well positioned and easy to use, unlike most other manufacturers that have a center screen that sticks up quite a bit, vertically above the dash, dominating the interior. I can't help but wonder what it will be like to wash the Outback in 'bug season'. The nose of the Outback is a maze of small geometric shapes with recessed sharp corners that act as the final resting spots for the onslaught of all those bugs to accumulate and avoid the reach of the wash mitt...
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Vehicle year: 2012
The new outback is an incredibly versatile vehicle. It boasts a comfortable and quiet ride, making it perfect for long road trips. With impressive fuel economy, consistently achieving 27-28 mpg in the city and 29-31 on the road, it is clear that this vehicle is a top performer. The seats are comfortable, the visibility is great, and the instrumentation layout is driver-friendly. Although I experienced a minor warranty problem with the emission control system, the issue was quickly resolved by a dealer who found and fixed a cramped emission hose. It is important to remember to lock down the gas cap after filling to avoid similar issues in the future.
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Vehicle year: 2023
Great car! It sounds like you're really enjoying your Outback. It's spacious enough for passengers and all your gear, which is really convenient. It's great to hear that you love your car so much and wouldn't want to drive anything else. It's equipped with everything you could ever want in a vehicle, which is fantastic!
Are you having problems with your Subaru Outback?
Christopher Johns 2025-06-23
Vehicle year: 2024
Handles well, but the driver's seat could be more comfortable. As a 150lb driver, I found it built for someone much larger. The assistance driving feature can be a bit scary as it pulls you towards the sides of trucks. Unfortunately, I bought this car for the open road and it hasn't lived up to my expectations. I plan to trade it in after only 300 miles of driving. However, it does handle well in city traffic despite the lag time.
Saige O'Connell 2025-06-21
Vehicle year: 2010
If I had written this review after three months of ownership I would have given it a solid 5 stars. However, after driving it for a while, I started to notice some 'little' things that turned out to be pretty significant. For example, the car stalls at low speeds, especially on inclines, but even on flat surfaces. This can be frustrating when driving in mountainous areas or in stop-and-go rush hour traffic. It can also be dangerous because when you tell your car to GO!, you expect it to go! I took the car to the dealership, described the issue, and after a test drive, they said that they didn't feel or find the problem that I was talking about. Additionally, the AC doesn't stay cold and is inadequate for West Texas heat.
Immanuel Rosenbaum 2025-06-18
Vehicle year: 2021
I have been a loyal Subaru customer since the 1980s, and my family and I have owned over 20 Subarus during that time. I have always appreciated the reliability, dealer support, and simplicity of the controls. However, my experience with the 2021 Onyx XT has been disappointing. While I love the comfortable seats in this model, the leather seats are too firm and give me back pain. On the other hand, the water-resistant seats in the Onyx XT have more padding and are comfortable even during a 5-hour drive. The headlights are unmatched by any others, and the 2.4 turbo engine is smooth and powerful. However, the current Subarus always overestimate the MPG on the trip computer by 6-10%, which also overestimates the distance to empty. Now, let's talk about the problems. Although the dealer identified one of the three dash rattles and ordered a part, they have not contacted me after four weeks. I also complained that Eyesight was not functioning as designed, as it would emergency brake on a clear road without traffic and when a car in the right lane next to my lane slows to make a right turn. It never gives a close following distance warning as described in the manual. Rather, it brakes when you get less than 10 feet from a vehicle in front, no matter how fast you approach the vehicle. I found this out when a car cut me off on the highway and then braked suddenly. The center tablet frequently freezes or reboots, making it impossible to change HVAC settings at times. My car has turned off when I put it in reverse and released the e-brake, which has happened only four times in 9000 miles. The door lock/unlock and hatch release don't always work when touched, and I have had to release the hatch from the inside several times as that was the only way to open it. I opened a case with SOA, but they said there was nothing they could do. I'm afraid this will be my last Subaru due to the lack of dealer and corporate support. This is not the company I've known and supported for 40 years.It seems like the company has shifted away from prioritizing reliability and customer satisfaction as their main ideals.
Esteban Kiehn 2025-06-15
Vehicle year: 2020
After a few weeks of owning the XT Touring, I gave this vehicle 5 stars. However, I have to revise my ratings due to some nagging problems. The stop/start engine function is really rough when turning on and off, making it very unpredictable when it engages. Additionally, the facial recognition only works half the time. My biggest concern is that the low beam headlights are aimed too low. Living in a rural area, the low beams do not provide enough illumination, forcing me to drive below the speed limit at night to ensure I don't outpace the visibility of the lights. Although the high beams work okay, they are far less effective than any vehicle I've owned. Furthermore, I am getting gas mileage much lower than anticipated. Despite these issues, I still love the navigation system and sound from the stereo. However, I believe Subaru can do better. After only 5k miles driven, I am considering trading the vehicle in.
Clark Senger 2025-06-14
Vehicle year: 2001
I am sorry to hear about the negative experience you had with your Subaru Outback. It sounds like you have had a lot of issues with it, which must have been frustrating. It's understandable that you feel disappointed and would not consider buying another Subaru product again. On the other hand, it's great to hear that your Honda Civic has been reliable for you. Thank you for sharing your experience with us.