Subaru Outback 2020 problems
The Subaru Outback is an automotive nameplate used by the Japanese automaker Subaru for two different SUV-themed vehicles: a Legacy-derived crossover station wagon, the Outback (1994–present, also sold as Legacy Outback (Japanese: スバル・レガシィアウトバック, Hepburn: Subaru Regashi Autobakku) in some markets), and an Impreza-derived off-road themed hatchback, the Outback Sport (1994–2011).
Most versions of the Outback wagon and Outback Sport have had all-wheel drive as standard equipment.
History
The original Outback station wagon was derived from the wagon variant of the second-generation Subaru Legacy. The first-generation Legacy, which made its debut in 1989, did not receive the cosmetic and suspension modifications to create an Outback version, although Subaru offered an Outdoor option package for the 1994 model year Legacy L all-wheel drive model, which added a compressed air strut height adjustable suspension, a luggage rack, a skidplate, and mud flaps.
Earlier, a raised-roof "Touring Wagon" variant had been offered on the preceding Subaru Leone for the 1988 and 1989 model years. Subaru also sold a raised-roof variant (chassis code BF) of the first-generation Legacy wagon outside the United States. North American Legacy wagons were only offered as the flat-roof variant (chassis code BJ) until a special "GT" model was marketed for the 1994 model year.
The second-generation Legacy wagon became the first generation of the Outback crossover series, called the "Legacy Grand Wagon" in Japan in 1995, and the "Legacy Outback" in most other markets. Compared to the existing Legacy wagon, the "Outback" variant added partial protective plastic side body cladding for off-road conditions, used a raised roof, and would later raise the suspension to provide additional ground clearance. It was introduced at the 1994 New York Auto Show. Aside from other small differences in trim, the Outback shares almost all of its components with the Legacy donor model.
When launched in Australia in 1996, the name "Legacy Outback" was shortened to "Outback", followed in other markets afterwards. In the United States, Subaru also retailed the Legacy SUS sedan between the 1997 and 2007 model years, with similar modifications to distinguish it from the equivalent Legacy model sedan. The Impreza Outback Sport was introduced at the 1996 New York Auto Show, but for the 1997 model year, the donor model names were dropped, and the cars were known as the "Outback" and "Outback Sport".
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Common Subaru Outback 2020 problems
The 2020 Subaru Outback has been lauded for its comfortable and spacious interior, smooth ride, and ample storage space. However, like any vehicle, it has its share of common problems.
One of the most widespread issues reported by owners is excessive battery drain. This problem is particularly prevalent in newer vehicles with a lot of electronic accessories, which can sometimes drain the battery while it's parked. Diagnosing the source of the battery drain can cost around $75, while fixing it can range from $5 to $150.
Another common problem reported by 2020 Subaru Outback owners is a broken windshield, particularly in the first 5,000 miles. This issue is attributed to a production run that had bad glass, which is more susceptible to chipping with small rocks. Replacing the windshield can cost around $700, depending on local labor rates.
The touch screen freezing is also a problem reported by some Subaru Outback models at around 3,000 miles. While there are software updates available for the infotainment system that improve its reliability, some dealerships may charge around $50 for installation.
In addition to these issues, there are five recalls on the 2020 Subaru Outback, including recalls for the drive chain breaking, which can lead to a loss of power, and the fuel pump. Subaru will replace the transmission on models with signs of chain damage for free, while other recalls cover the rearview camera.
It's worth noting that while these problems can be frustrating, they are relatively minor compared to some other SUVs on the market, leading to lower ownership costs as the vehicle ages. A well-maintained 2020 Subaru Outback can last around 250,000 miles, which is around 50,000 miles less than the long-lasting Toyota Highlander. Regular annual maintenance costs are similar to other SUVs, according to data provided by Repair Pal at $538 per year.
Some owners have also reported issues with the sunroof slide button feeling loose and cheap, as well as turn signal, headlight, and wiper levers and switches feeling cheaply made for a 40,000 dollar car.
Consumer Reports has also received complaints about the infotainment system, including the screen display freezing, radio not working, and navigation system issues.
In summary, while the 2020 Subaru Outback is a comfortable and spacious SUV with ample storage space, it does have its share of common problems. These include excessive battery drain, a broken windshield, touch screen freezing, recalls for the drive chain breaking and fuel pump, and issues with the infotainment system. However, these problems are relatively minor compared to some other SUVs on the market, leading to lower ownership costs as the vehicle ages.
What are the weaknesses of a Subaru Outback 2020?
Cons
- Small-item cabin storage is compromised by big center touchscreen.
- Bumpy ride quality with turbocharged XT models.
- Small climate-control touchscreen buttons can be hard to use.
What is the most common problem with a Subaru Outback?
Some top Subaru Outback problems include weak windshields, poor cooling systems, oxygen sensor failure, excessive oil consumption due to oil leaks, and faulty airbags.
What year was bad for Subaru Outback?
2010 and 2011 Subaru Outbacks Stand Out as the Worst Years Due to High Recall Count, Excessive Oil Consumption, Head Gasket Failures, and Transmission Problems.
Is there a recall on 2020 Subaru Outback?
Subaru is recalling over 118,000 Outback station wagons and Legacy sedans from the 2020 through 2022 model years because their passenger airbags may not go off in a crash. If this happens, it could increase the risk of injury to vehicle occupants. The problem is due to defective occupant detection sensors (ODS).
What are the weaknesses of a Subaru Outback 2020?
Cons
- Small-item cabin storage is compromised by big center touchscreen.
- Bumpy ride quality with turbocharged XT models.
- Small climate-control touchscreen buttons can be hard to use.
What is a common problem with a Subaru Outback?
A: Common issues with Subaru Outbacks across various years include vibration during acceleration, problems with the AC system, O2 sensor failures, weak windshields prone to cracking, cooling system failures, headlight burnouts, excessive oil consumption, and unintended acceleration in specific models.
What year was bad for Subaru Outback?
2010 and 2011 Subaru Outbacks Stand Out as the Worst Years Due to High Recall Count, Excessive Oil Consumption, Head Gasket Failures, and Transmission Problems.
How long should a 2020 Outback last?
The life expectancy for the Outback is an astounding 250,00 miles when compared to similar vehicles. The higher quality build of Subaru vehicles makes this milestone a regular among this brand and model. Outback owners have reported their vehicles have exceeded 300,000 miles by following routine maintenance schedules.
Subaru Outback 2020 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Subaru Outback problems, we found that the most common problems with these 2023 model year vehicles are:
- Visibility/wiper problems
- Electrical system problems
- Unknown or other problems
- Visibility problems
- Forward collision avoidance problems
The graph below shows statistics for all Subaru Outback 2020 vehicle components and the number of complaints received.
Latest 25 complaints Subaru Outback 2020
The NHTSA has received 844 complaints about various vehicle components related to the Subaru Outback 2020. Below are the 25 most recent complaints reported for Subaru Outback 2020 vehicles.
POWER TRAIN PROBLEM
- Date Of Incident: 2021-11-11
- VIN: 4S4BTGPD7L3
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Subaru Outback. The contact stated that upon taking the vehicle to the dealer to be serviced, the dealer informed the contact that the transmission was binding and making an abnormal grinding sound while driving at slow speeds and making turns. The dealer performed the TCM software update and replaced the transmission clutch kit under NHTSA Campaign Number: 21V955000 (Power Train); however, the failure recurred. The contact stated that the recall repair had failed to correct the failure. The vehicle was taken back to the dealer, where the transmission clutch pack was replaced twice; however, the failure recurred. The vehicle was taken to a second dealer, Schumacher Subaru (3021 Okeechobee Blvd, West Palm Beach, FL 33409), where the transmission clutch pack was replaced; however, the failure persisted. The vehicle was taken back to the second dealer, where the transmission clutch pack was replaced. The contact stated that the vehicle was temporarily repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,869.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-10-05
- VIN: 4S4BTACC1L3
- Components: ELECTRICAL SYSTEM
- Summary: We are on our 3rd battery in < 4 years. Subaru is well aware of this issue in their engineering in the parasitic drain from the Starlink module. AAA won’t even replace these batteries anymore because the problem is so prevalent. Meanwhile, I’m about to have to buy a 4th battery less than 4 years after purchasing the car.
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-08-30
- VIN: 4S4BTGND2L3
- Components: VISIBILITY/WIPER
- Summary: I have 2020 Subaru Outback and have had 14 windshield replacements/repairs. The windshield has spider cracked out of nowhere and has been unable to take the smallest impact without cracking in multiple locations. I have submitted multiple complaints to Subaru and was informed the issue is unique to my vehicle, but the car has never been inspected by Subaru, regardless of countless requests to do so. All but one windshield replacement has been submitted through my insurance, Subaru has covered one replacement. The last time I spoke with a Subaru representative I was informed it was not Subarus issue. No one was hurt during any windshield incidents but the quality and safety of the windshield is dangerous. Subaru has refused to thoroughly inspect my windshield and the safety of my vehicle.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-08-29
- VIN: 4S4BTACCXL3
- Components: FORWARD COLLISION AVOIDANCE
- Summary: ACC eye sight is intermittent. It normally fails within 5 minutes of operations and just turning the car on.
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2024-08-18
- VIN: 4S4BTACC3L3
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2020 Subaru Outback. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the thermo-control valve. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
AIR BAGS PROBLEM
- Date Of Incident: 2024-08-17
- VIN: 4S4BTANC8L3
- Components: AIR BAGS
- Summary: The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while operating the vehicle with a front seat passenger seated inside the vehicle, the warning message "Air Bag Off" flashed off and on. The cause of the failure was not determined. The failure mileage was 44,300. VIN tool confirms parts not available.
AIR BAGS PROBLEM
- Date Of Incident: 2024-06-20
- VIN: 4S4BTACC6L3
- Components: AIR BAGS
- Summary: See attached document for complaint
SEATS PROBLEM
- Date Of Incident: 2023-12-01
- VIN: 4S4BTGHD8L3
- Components: SEATS
- Summary: The drivers seat is loose, rocking back and forth significantly to the point it very noticeable while driving. The dealer states that this is due to the bottom seat frame being worn out. There are only 41,000 miles on the car, about 37,000 when I first noticed the information. This should not fail so early the car’s life. The dealer is replacing the bottom seat frame at a cost of $1310.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-08-09
- VIN: 4S4BTALC6L3
- Components: FORWARD COLLISION AVOIDANCE
- Summary: After an automatic software download update, the RAB off light came on. The RAB light comes on when the car is put in Reverse and provides the option to turn that function off. After the update, the RAB icon is no longer displayed. It is the only system so far that I noticed that malfunctioned after the software update
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-08-04
- VIN: 4S4BTGPD2L3
- Components: VISIBILITY/WIPER
- Summary: We are on our 3rd broken windshield in 3 years. We do not drive the car very often or drive any extreme ways. This is more broken windshields than I have had in my whole life in just a few years having this car. There must be something wrong with the way it’s made.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-31
- VIN: 4S4BTANC4L3
- Components: UNKNOWN OR OTHER
- Summary: This recall for Subaru outbacks has been in effect since March but there is no remedy available yet. I would like to have my car repaired as soon as possible because of safety concerns. Is there a timeline for when a remedy will be available?
VISIBILITY PROBLEM
- Date Of Incident: 2020-01-07
- VIN: 4S4BTALC3L3
- Components: VISIBILITY
- Summary: The contact owns a 2020 Subaru Outback. The contact stated that while seated in the vehicle in the driveway of the residence, the front windshield cracked without impact. The vehicle was taken to the dealer; however, the contact was informed that the failure was not caused by a manufacturing defect. The windshield was replaced. The contact stated that the windshield had been replaced three times and was in the process of a fourth replacement. The contact stated that the first three windshield replacements were due to a small gravel striking the windshield. The contact stated that failures had occurred while driving, and it was very scary, she was very nervous when she heard the loud popping sound from the windshield. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 500.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-05-17
- VIN: 4S4BTANC2L3
- Components: UNKNOWN OR OTHER
- Summary: The Thermal control valve went out in May while I was traveling though Texas, I took it to a dealership right away to see what the issue was and was told once again it was the thermal control valve. When it goes out you have the check engine light come on, the eyesite, and cameras all stop working along with all The warning lights staying on. They replaced it and I was told I should most likely get a refund for when I had the part first replace in July 2021. Which at that time my car was only 7 months old. I was told I would get a reimbursement for that part. However ever since Subaru warranty sent me an approval for reimbursement of this service ( letter dated May 21, 2024 for $1071. 00 that should happen in 30 -45 days, they are now stalling and stating it will be 90 days for checks to be mailed out. This is a faulty part they knew it 3 years ago and failed to handle, now more and more vehicle owners are having the issue, so they will replace the part ONLY if you have any issues. This is fraud on the part of Subaru to their customers.
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-07-16
- VIN: 4S4BTACC6L3
- Components: VISIBILITY/WIPER
- Summary: This is a safety issue regarding the durability of windshields. I have had 2 incidents now with my 2020 subaru outback having a cracked windshield. Both times it came on suddenly with at least a foot long crack or more the first time and an 18 inch crack the second time just recently. I reported the incident to the service manager this time and he put me in touch with customer advocacy at subaru who is waiting for a report from the diagnosis on Monday, July 22. The first crack was in March 2024. Prior to the crack happening, I noticed a drip of dried substance running down the inside of my windshield from the top of the windshield. I thought it must be sealant and was going to contact subaru. However, without warning, I pulled out of my garage one morning to find a crack across the driver side of the windshield at least a foot or longer. There had been no incident of any rock hitting my windshield that I noticed and there was no damage to the paint on frame close to where the crack started which was on the outer edge of the windshield. The crack grew larger and crossed over the driver's visibility. I asked if there had been a recall since I thought this was odd and spontaneous but there was none. The service repair person said if a rock chip occurs in the defroster area in the perimeter of the windshield, the windshield will sustain a long crack. So I believed that something like that must have happened in my lack of knowledge of prior issues with subaru windshields. I had a $1000 deductible on my insurance and the repair was over that. Subaru refused to negotiate with State Farm to reduce the price so I paid the entire amount out of pocket. The second crack occurred while I was driving in the rain. I turned off my wipers to find an 18 inch long crack on the passenger side of the windshield starting at outer edge of glass. No incident of a rock chip, no damage to paint on frame.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-06-04
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Subaru Outback. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that the battery was replaced several times; however, the failure persisted. The vehicle was taken to a local dealer, where it was determined that the battery was not big enough for the turbocharger installed in the vehicle. The battery was replaced; however, the failure persisted. The contact also stated that while driving at undisclosed speeds, the driver's side seat moved forward and backward unexpectedly. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. The VIN was not available.
POWER TRAIN,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-06-29
- VIN: 4S4BTANC5L3
- Components: POWER TRAIN,FORWARD COLLISION AVOIDANCE
- Summary: On [XXX], I was driving east on [XXX] on the North side of Toledo Ohio close to the intersection with [XXX] . The "Check Engine" warning came on, all the vehicle "Eyesight" functions were automatically turned off, and Pre collision braking and Pre collision throttle control features were activated. There was no danger of a collision at this time, but all of this left me stranded in the middle of this busy four lane highway. I was able to literally crawl to the shoulder of the road. I was not hit, but it was just good fortune that prevented that. This is where my safety was at greatest risk. After about 10 minutes during which I started and stopped the car numerous times, the pre collision braking and throttle were deactivated and I was able to drive the car. I located the nearest Subaru dealer (Yark Subaru Toledo, Ohio) and drove there. The cause of the Check Engine light was diagnosed as a failure of the Thermal Control Valve. I had received a letter from Subaru dated May 1, 2024 stating that this part might fail and extending the warranty for this part. That letter specifically stated that nothing needed to be done until the part failed. There was no mention of the fact that the car would be disabled when it happened. Part was eventually replace on July 1, 2024 two days later. Since then I have spoken to 3 people at Subaru of America seeking to understand why a Check Engine situation caused the vehicle to be disabled. I also asked the Service Advisor at Yark Subaru to explain. They have all been friendly and attentive, but they cannot or will not give an explanation. My main concern is that a Check Engine situation may cause this Pre Collision shut down to happen again. Based on the danger I was in when this happed, I think that there should have been a recall and the Thermal Control Valve replaced before failure. To be clear, the repairs were completed under warranty and Subaru has sent me a $350.00 coupon for future service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-07-13
- VIN: 4S4BTALC8L3
- Components: VISIBILITY/WIPER
- Summary: I am on my 4th windshield on a 2020 Subaru Outback
VISIBILITY PROBLEM
- Date Of Incident: 2024-07-08
- VIN: 4S4BTACC7L3
- Components: VISIBILITY
- Summary: The contact owns a 2020 Subaru Outback. The contact stated that while the vehicle was parked, the front windshield unexpectedly shattered. There was no impact to the windshield that could have caused the windshield to shatter. The vehicle was taken to the dealer, who suggested that the contact file a claim with the insurance company to replace the front windshield. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2024-07-04
- VIN: 4S4BTANC2L3
- Components: SERVICE BRAKES,ENGINE
- Summary: Hi: When I was driving yesterday, the engine warning light and brake warning light both turned on. The car was like frozen on the road cannot be moved no matter how to press the gas pedal. The police helped to call tow and move my car out of the road. The tow driver left my car at a flat parking lot. On the lot, when I tried to restart my car, the car started to shake side to side and up and down. I can feel some part is dislocated and one piece of heavy thing was swaying in the car. The engine warning light was on for two times during the last two years. First time when I sent the car to the dealership, they performed the check and fixed it by free. The customer service person told me the problem is the sensor failing and the fixing was free. So, I guess it is the system defect and the manufacture already knew it. So the repairing was free. However, with one year, the situation happened again. The second time I sent the car for fixing, the service person told me it was the same problem of sensor failing but they charged me around two hundreds dollar for the second time fixing. Yesterday, the same situation happened again with the brake warning light on at the same time. It is almost another one year after the second time I sent car for repairing. My most concern is the car completely suddenly stopped during the driving. If I was on the highway, serious collision may happen and I am already passed away.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-02
- VIN: 4S4BTANC7L3
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Rear trunk door won’t lock when closed and open up while driving. It’s unsafe as I have to constantly keep an eye in rear view mirror to see if door popped open by itself. Took to service station and they said it’s tied to battery and it is preventing door to close because trunk door takes power to open. I do not understand how trunk door locking close cannot be independent of battery. It is quite unsafe for vehicle occupants and poses danger to other vehicles driving behind.
AIR BAGS,SEATS PROBLEM
- Date Of Incident: 2024-07-01
- VIN: 4S4BTALC3L3
- Components: AIR BAGS,SEATS
- Summary: I have a occupancy sensor error which has turned off the airbags on the passenger seat. I looked up the issue and found an open recall with Subaru regarding this issue. I spoke with multiple case managers to resolve the issue. They said they have reported the issue to NHTSA but it is not an active recall because they have yet to find a solution. So they have no responsibility to fix the issue at this time. They are unwilling to provide me with an alternate option than driving my car with the exact issue they issued the recall for.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-06-18
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Subaru Outback. The contact stated while turning off the vehicle, the Data Communication Module (DCM) remained running, causing the battery to become drained twice. The vehicle was taken to a local dealer but was not yet diagnosed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 25,000. The VIN was not available.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-06-17
- VIN: 4S4BTACC8L3
- Components: UNKNOWN OR OTHER
- Summary: Spontaneous windshield cracking
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-06-17
- VIN: 4S4BTAAC8L3
- Components: ELECTRICAL SYSTEM
- Summary: Display to control the environment freezes.
VISIBILITY PROBLEM
- Date Of Incident: 2024-06-14
- VIN: 4S4BTAPC0L3
- Components: VISIBILITY
- Summary: The contact owns a 2020 Subaru Outback. The contact stated while the vehicle was parked, he became aware that the passenger’s side of the windshield was severely cracked. The dealer was contacted but the vehicle was not repaired. The contact was concerned that the vehicle was a safety hazard and could cause severe injuries to occupants in the vehicle. The manufacturer was notified of the failure and referred the contact to the Insurance Provider for assistance. The approximate failure mileage was 34,000.
Subaru Outback 2020 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the Subaru Outback 2020.
- Manufacturer: Subaru of America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
- Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
- Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Interim letters informing owners of the safety risk were mailed May 17, 2024. Owners will receive a second letter once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
- Manufacturer: Subaru of America, Inc.
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
- Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
- Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
- Manufacturer: Subaru of America, Inc.
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
- Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
- Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
- Manufacturer: Subaru of America, Inc.
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
- Manufacturer: Subaru of America, Inc.
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
- Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
- Manufacturer: Subaru of America, Inc.
- Components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
- Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
- Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Negative Subaru Outback 2020 car reviews
Positive Subaru Outback 2020 car reviews
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I recently traded my 2016 3.6r for a 2020 touring xt and I must say, I'm really impressed with this car! It has so many features and luxurious touches that rival those of premium brands, but at a much more affordable price point. The driving experience is also fantastic - it handles beautifully and is a joy to drive. However, there are a couple of minor drawbacks that I've noticed. Firstly, the auto stop/start feature can be a bit of a pain, as any gas savings are quickly eaten up by the battery and starter. I've found a workaround that works for me though - as I come to a stop, I pop the car into neutral, then back into drive, which prevents the engine from shutting off. Secondly, the driver recognition system can be a bit finicky - if it doesn't recognize you, your radio settings will default to treble/bass. However, I've found that turning the system off and setting my preferred default works well enough for me. Overall, I'm really happy with this car and would highly recommend it to anyone in the market for a new vehicle. I'd give it 4.5 stars if I could!
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I'm glad to hear that you decided to upgrade to the Onyx XT from your 2011 Outback 2.5. The turbo sounds amazing and I'm happy to hear that the ride is much better. The interior sounds very impressive as well. I understand that the infotainment system may be a little slow and difficult to navigate at times, but it's great to hear that the rest of the car is so good that it overrides these minor issues.
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The ride is excellent, with very smooth acceleration and comfortable features. The car is very spacious and convenient, making it a comfortable ride for both short and long trips. However, some users have complained about the auto-stop feature at red lights, but this can be turned off if you experience delays or traffic. The lane-keeping function is not yet ready for prime time, so it's best not to rely on it. Overall, the car is not the most exciting, but it ranks well in the luxury class. The gadgets are a good and bad feature, with some users finding the automatic Bluetooth feature to be inconvenient. However, this can be turned off if desired. This is a roomy and comfortable car that is perfect for those looking for a smooth and enjoyable ride.
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I bought the 2020 Limited 2.5L Non-turbo and I am very pleased with it. The fit, finish, assembly, and overall quality are all excellent. The car is quiet and the front seats are comfortable. I believe it will hold its value better than some of its competitors. I have also been very happy with the customer support and appreciation that Subaru has shown me for choosing their product.
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I'm glad to hear that you were able to find a vehicle that met your needs! It sounds like the 2020 Outback was a great choice for you, especially with its improved features and solid feel. The Touring XT model seems to have exceeded your expectations with its great acceleration, luxury feel, and impressive sound system. It's great to hear that you're happy with your purchase and I hope that it continues to serve you well for many years to come!
Additional sources
More sources of information about Subaru Outback 2020 problems:
Is the new Subaru Outback 2020 - 2023 Reliable at all? : r ...
May 17, 2023 ... According to consumer reports, they're extremely reliable with the only issues being an occasionally buggy infotainment system. Subarus in ...
So many issues with our 2020 Outback... | Subaru Outback Forums
Aug 6, 2020 ... So many issues with our 2020 Outback... · 1. Car shutoff at red light and had to be restarted. · 2. The paint on the shifter has already started ...
Common problems with the latest Outback model : r/subaruoutback
Dec 30, 2021 ... Have had zero issues with my '22. It seems they have worked out most of the software issues you read about on the initial 2020MY vehicles.
2020 Subaru Outback Review, Problems, Reliability, Value, Life ...
Mar 14, 2023 ... Common problems on the 2020 Subaru Outback include excessive battery drain, a broken windshield, along with the touchscreen freezing. Overall, ...
2020 Subaru Outback Reliability - Consumer Reports
What Owners Say ... "Android Auto display is way too small, it was larger at time of purchase, now even smaller, can't see it! Car Play works great, but Android ...
Other years of Subaru Outback
Are you having problems with your Subaru Outback 2020?
Casimir Waelchi 2024-11-01
I have some complaints that need to be emphasized. The auto stop/start feature is more than annoying and cannot be permanently disabled, which is close to being unacceptable. The driver interface for all the controls is too complex and dangerous. The lane departure system is overly sensitive and cannot anticipate if you're on a curved road, which is unacceptable. Despite these issues, the car is great. However, I will be trading it in shortly.
Earnest Kuhic 2024-10-08
During COVID-19, it can be challenging to become familiar with and use all of the safety features comfortably. It's not always simple or intuitive. However, one thing is for sure: if you enjoy driving on winding mountain roads, remember to turn off lane assist!
Samson Fritsch 2024-08-29
I am a proud owner of two Outbacks, and I must say that my experience with the 2017 Limited 2.5 Outback was exceptional. When my lease expired, I decided to go for the 2020 Limited Outback, expecting the same level of satisfaction. However, I was disappointed with some of the features. The Auto Start Stop feature is quite annoying, and the process of turning it off is cumbersome. The large screen with low-quality graphics is also unresponsive and buggy. The sensors are not as helpful as they were in my previous Outback, and the entire car computer experience is slow. Despite these issues, I still find the car useful for my daily commute. Subaru must fix these issues, or I will buy something else when my lease is up. It is important to do your homework before considering buying this car. I made the mistake of not researching or testing the car, assuming it would be better than the previous version. However, I was wrong.
Otis Predovic 2024-08-29
I noticed that the Outback Starlink 11.6 multimedia console was a bit too large and complicated to use while driving, so I decided to go with the Forester 8.0” Starlink multimedia system instead. Additionally, I found that the driver seat in the Outback was much lower than the driver’s seat in the Forester, and it wasn't as comfortable due to the flat, less padded cushion. Therefore, I ended up purchasing a well-equipped Forester Premium instead.
Geovanny Lubowitz 2024-08-02
The 2020 Outback Touring, touted as the most reliable Outback ever, unfortunately did not meet the expectations of the writer. Despite having traded in a 2018 Outback Touring with 111,000 miles, the new car experienced hesitation issues and a drop in fuel mileage at high speeds. Despite multiple attempts to fix the issue, including replacing the ignition coils and checking the fuel system and transmission pressure, the issue persisted. The writer's car was in the shop for 40 days over 2 months, and Subaru ultimately decided to repurchase the car under the Lemon Law. It is clear that the writer's experience was not satisfactory, and it is important for car manufacturers to ensure that their products meet the highest standards of quality and reliability.