Ford Fusion problems
The Ford Fusion is a mid-size car that was manufactured and marketed by the Ford Motor Company. From the 2006 through 2020 model years, two generations of the Fusion have been produced in gasoline, gas/electric hybrid, and gas/plug-in electric hybrid variants. The Fusion was manufactured at Ford's Hermosillo Stamping and Assembly plant in Sonora, Mexico, alongside the Lincoln MKZ, and formerly the Mercury Milan, both of which share its CD3 platform.
Production on the first Fusions began on August 1, 2005. The Fusion replaced the Mondeo for the Latin American markets—except in Argentina (where the current European Mondeo is available) and in the United States and Canada (where it superseded the then mid-size Taurus and the compact Contour). The Fusion is positioned between the compact Ford Focus and the full-size Ford Taurus. In the Middle East, this model is sold alongside the Mondeo. Versions sold there are available only with the 2.5-liter engine. Unlike in the United States, Canada, and Latin America, no V6 engine is available in that region. The same is true in South Korea, where only the 2.5-liter engines (including those for the hybrid model) are available as of the 2012 model year.
The second generation line-up includes a gasoline engine option, an EcoBoost engine option, a next-generation hybrid model, and a plug-in hybrid version, the Ford Fusion Energi, making the Ford Fusion the first production sedan to offer these four options. Sales of the gasoline-powered and hybrid versions began in the U.S. in October 2012 under the 2013 model. Sales in Europe and Asia as Ford Mondeo began in 2015, along with South Africa, where the Fusion name was used. Deliveries of the Fusion Energi began in the U.S. in February 2013. The entire 2013 Fusion line-up was awarded with the 2013 Green Car of the Year at the 2012 Los Angeles Auto Show. In 2019, the Fusion was the seventh-best selling car in the United States.
Social links
Ford Fusion model years
Common Ford Fusion problems
Based on the complaints from owners of Ford Fusion cars, here are some common problems reported:
- Failed Throttle Body: Owners of Ford Fusion models from 2010 to 2016 have reported problems with the throttle body, causing jerks while driving and engine stalling. Repairing or replacing the throttle body can cost around $1,000 for parts and labor.
- Brake Issues: Fusion models from 2006 to 2010 faced brake problems, requiring extra pressure to stop the car. Some drivers experienced brake failure mid-drive, leading to extended stopping distances. This issue was linked to faults in the ABS Hydraulic Control Unit, necessitating a recall by Ford.
- Engine Oil Leaks: The first vehicles of the second generation of Ford Fusions encountered engine oil leak problems, which posed safety risks due to the potential for fires. Ford issued recalls to address this issue.
- Transmission Problems: Owners reported issues with the automatic transmission of Ford Fusion cars, including harsh or delayed shifting, revving high without shifting, and delayed shifts. Repairs for these transmission problems varied from software upgrades to complete transmission rebuilds.
- Squeaks, Creaks, and Leaks: As the mileage increases, owners tend to experience squeaking noises while driving, creaking over bumps, and transmission oil leaks. These issues can arise around 100,000 miles and may require repairs costing between $100-$250.
- Steering Issues: Steering problems, including power steering malfunctions and steering inefficiency, have been reported by owners. Power steering failures can lead to steering difficulties and safety concerns, with repairs costing an average of around $1,600.
- Swollen Lug Nuts: Some owners reported problems with swollen lug nuts on Ford Fusion cars, which can make it challenging to remove the lug nuts. This issue is a result of Ford's design process and can be inconvenient for owners.
These common problems reported by Ford Fusion owners highlight various mechanical and safety issues that have affected the driving experience and reliability of these vehicles.
What years did Ford Fusion have problems?
Ah, the much-maligned 2009 Ford Fusion. Unfortunately, it joins the “Ford Fusion years to avoid” category alongside its 2006-2007 siblings when it comes to reliability. In fact, it holds the dubious honor of having the worst reliability score of all Fusion models.
Is A Ford Fusion a reliable Car?
Overall, the Ford Fusion is a reliable ride that is fun to drive and own. If you're hunting for a reliable choice from this discontinued vehicle, there are many choices available to make the most of your investment. Whether you have a family to cart around or need a commuter vehicle, the Fusion is worth it.
Does a Ford Fusion have any issues?
We talked earlier about first-year problems, and the refreshed 2010 Fusion is infamous for steering troubles. These are well-known issues. So, 2010 is definitely one of the Ford Fusion years to avoid. Steering problems continued into 2011 and 2012 but to a lesser extent.
What are the cons of a Ford Fusion?
The base engine in the Ford Fusion is solid, but it can be underwhelming. It offers 175 horsepower, but the Fusion struggles to accelerate like competitors. You won't notice it on a commute, but it will become apparent if you want to speed up to pass someone on the highway.
Percentage distribution of complaints by Ford Fusion years
We have researched Ford problems and analysed all the complaints filed against Ford Fusion cars and compiled the top 5 most problematic Ford Fusion model years:
Below you can see the percentage distribution of known problems by Ford Fusion model years.
Distribution of the number of complaints by Ford Fusion years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ford Fusion car problems categorized by type of issue
After analysing all complaints related to Ford Fusion , it was concluded that the most common issues with these cars are:
- Steering problems
- Air bags problems
- Engine problems
- Power train problems
- Service brakes problems
The graph below shows statistics for all Ford Fusion vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Fusion model years
A total of 779 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Fusion model years
There were a total of 167 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Fusion model years
There were a total of 532 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Fusion model years
There were a total of 8 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 21432 complaints about various vehicle components related to the Ford Fusion . Below are the 25 most recent complaints reported for Ford Fusion vehicles.
Latest 25 complaints
Ford Fusion 2011
- Date Of Incident: 2024-11-21
- Date Complaint: 2024-11-21
- VIN: 3FAHP0JGXBR
- Components: STEERING
- Summary: POWER STEERING ASSISTANCE FAILURE WHILE DRIVING. WARNING LIGHT APPEARED ON DASH AS WELL STATING “POWER ASSIST FAILURE” VEHICLE STEERING BECAME UNMANAGEABLE. WAS DRIVING AT 40 MPH. HAS HAPPENED TWICE.
Ford Fusion 2012
- Date Of Incident: 2024-11-17
- Date Complaint: 2024-11-19
- VIN: 3FAHP0JG1CR
- Components: STEERING
- Summary: The vehicle’s power steering failed on a major roadway with a 17 year old driver at the wheel. This is a defect in the power steering that is known to Ford, the recall was supposedly fixed but it failed again so the fix is also very unsafe. Ford needs to find a way to actually make the steering safe.
Ford Fusion 2010
- Date Of Incident: 2024-11-15
- Date Complaint: 2024-11-18
- VIN: 3FAHP0HA4AR
- Components: STEERING
- Summary: The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds and attempting to turn the steering wheel to the left or the right and while driving straight, the steering wheel was sticking as if the power steering functionality had failed. The failure occurred mostly after the vehicle had been idle. The contact had to use excessive strength to manipulate the steering wheel until the steering wheel loosened and could be steered as needed. The contact researched and learned that it was a common failure with the steering rack. The dealer was contacted and informed the contact of the cost of replacing the steering rack. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 164,000.
Ford Fusion 2010
- Date Of Incident: 2024-11-11
- Date Complaint: 2024-11-14
- VIN: 3FAHP0HG8AR
- Components: STEERING
- Summary: The contact owns a 2010 Ford Fusion. While the contact’s wife was driving approximately 30 MPH, the steering wheel was not responding to the steering adjustments to the left or the right. The contact’s stated that the "Power Steering Fault" warning light was illuminated. The contact’s wife stopped, and turned off and restarted the vehicle. The contact stated that the power steering functionality then resumed normal functionality. The contact stated that failure had reoccurred. The contact stated that the vehicle had not been taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 218,000.
Ford Fusion 2010
- Date Of Incident: 2023-07-01
- Date Complaint: 2024-11-14
- VIN: 3FAHP0HA7AR
- Components: STEERING
- Summary: The contact owns a 2010 Ford Fusion. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" message was displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there were no recalls on the vehicle. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
Ford Fusion 2010
- Date Of Incident: 2024-11-07
- Date Complaint: 2024-11-13
- VIN: 3FAHP0JAXAR
- Components: SERVICE BRAKES
- Summary: Brake pedal goes all the way to the floor. Very soft. Needs new abs module but this vin is not affected by the recall. Should be included. I have another 2010 fusion that had the same issue and ford fixed it with the recall. Recall needs to be expanded
Ford Fusion 2011
- Date Of Incident: 2024-11-12
- Date Complaint: 2024-11-13
- VIN: 3FADP0L34BR
- Components: STEERING
- Summary: Son was driving the car home from soccer. Red "Service Power Steering" message illuminated as well as the two yellow TCS lights. Steering became more difficult. Upon restart of vehicle, steering is impossible.
Ford Fusion 2010
- Date Of Incident: 2024-01-24
- Date Complaint: 2024-11-11
- VIN: 3FAHP0JG9AR
- Components: SERVICE BRAKES
- Summary: As I was driving the vehicle, my ABS and all other brake service lights came on. I stopped driving the car except to take it to the dealership to be assessed and repaired. I had to have a new HCU and ABS module installed as well as brake fluid flush. After driving it off the lot I realized I had to push the brakes all the way to floor and it was still slow to stop. I took it back to the dealership and they bled the brakes again. It still doesn't brake as well as it did before incident. I had these repairs performed in Jan 2024 and recently found out that in April 2021 there was a recall for this same exact problem. I was never notified by mail as I usually am for recalls. I paid for these repairs out of pocket and believe this should have been covered under the recall from 2021. I feel this could've turned out much worse if I had continued driving the car. I would like this to be further investigated as to whether this falls under the recall.
Ford Fusion 2010
- Date Of Incident: 2024-10-25
- Date Complaint: 2024-11-01
- VIN: 3FAHP0HA5AR
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: The throttle body failed. It is not available for inspection because it was replaced. While driving on a high-speed road, the engine felt like it shuddered, and the car lost engine power and would no longer accelerate. At the same time, the light shaped like a wrench came on. Our safety was therefore put at risk because we could now barely accelerate, and could easily have been rear-ended. The problem was confirmed and repaired by an independent service center. After doing the repair, the service center informed us that there was a Ford Customer Satisfaction Service Bulletin (13NO3) for this problem. We called Ford about this bulletin and were told that the Bulletin was limited to ten years or 150,000 miles, whichever came first. Even though our car is over ten years old, it only has 87,000 miles on it.
Ford Fusion 2011
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-26
- VIN: 3FAHP0HA8BR
- Components: STEERING
- Summary: i HAVE A POWER STEERING ASSIST FAULT THAT WON'T CLEAR UP AND WANTED TO KNOW IF THERE WAS A RECALL REGARING THIS ISSUE
Ford Fusion 2016
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-25
- VIN: 3FA6P0H75GR
- Components: EXTERIOR LIGHTING,SERVICE BRAKES
- Summary: The contact owns a 2016 Ford Fusion. The contact stated that the exterior brake lights remained on after turning off the vehicle. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under Ford Campaign Number: 22S02. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Ford Fusion 2015
- Date Of Incident: 2023-03-25
- Date Complaint: 2024-10-25
- VIN: 3FA6P0HD3FR
- Components: ENGINE
- Summary: The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle over heated and the engine temperature warning light illuminated. The vehicle was driven to the shoulder of the road. The contact stated that the vehicle lost motive power, the engine over heating warning light continued to illuminate. The contact stated that the engine shut off and did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 180,000.
Ford Fusion 2018
- Date Of Incident: 2023-01-25
- Date Complaint: 2024-10-25
- VIN: 3FA6P0HD7JR
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2018 Ford Fusion. The contact stated while driving at approximately 30 MPH, the "Engine Overheated Idle Engine" message was displayed on the instrumental panel. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to replaced. The vehicle was repaired, however the failure still occurred. The vehicle was taken back to the dealer where it was once again diagnosed the the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Ford Fusion 2009
- Date Of Incident: 2020-01-01
- Date Complaint: 2024-10-25
- VIN: 3FAHP07Z19R
- Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
- Summary: The contact owns a 2009 Ford Fusion. The contact stated that while driving at 35-45 MPH, the brake pedal was applied, but it was slow to respond. The check brakes system message was displayed. The ABS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), NHTSA Campaign Number: 21V158000 (Air Bags). However, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer completed the airbag recall, diagnosed the vehicle, and determined that the brake module and HECU module were corroded. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no additional assistance was provided. Parts distribution disconnect. The failure mileage was approximately 96,970.
Ford Fusion 2011
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-24
- VIN: 3FAHP0HG8BR
- Components: STEERING,POWER TRAIN,AIR BAGS
- Summary: The contact owns a 2011 Ford Fusion. The contact stated that the air bag warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V001000 (Air Bags). The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality. The contact was able to drive to the residence by using manual strength to steer the vehicle. Additionally, the contact stated that while driving at various speeds, the transmission was slipping. The transmission warning light was illuminated. The contact also stated that the doors and the windows had failed to operate as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 162,000.
Latest 5 recalls Ford Fusion
The National Highway Traffic Safety Administration (NHTSA) has issued 118 recalls for different components of the Ford Fusion.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ford Fusion 2016
- Report Received Date: 2023-11-17
- Manufacturer: Ford Motor Company
- Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Summary: Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
- Consequence: Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
- Remedy: Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
- Model: Ford Fusion 2020
- Report Received Date: 2023-06-23
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
- Consequence: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
- Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Interim letters notifying owners of the safety risk were mailed June 21, 2024. Second letters will be sent once the remedy is available, anticipates part availability on 2nd quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
- Model: Ford Fusion 2019
- Report Received Date: 2023-06-23
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
- Consequence: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
- Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Interim letters notifying owners of the safety risk were mailed June 21, 2024. Second letters will be sent once the remedy is available, anticipates part availability on 2nd quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
- Model: Ford Fusion 2017
- Report Received Date: 2023-03-10
- Manufacturer: Ford Motor Company
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
- Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
- Model: Ford Fusion 2018
- Report Received Date: 2023-03-10
- Manufacturer: Ford Motor Company
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
- Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Latest negative Ford Fusion car reviews
Latest positive Ford Fusion car reviews
-
Vehicle year: 2018
What a fantastic job Ford did! I absolutely love my 2nd Fusion. My other one is a 2015 2.0 AWD with over 100k miles on it now, and it has only needed oil changes and new tires. I fell in love with the 15 2.0 and was really looking forward to the Sport. For now, I plan to keep both cars. Although, the Sport is way too nice to drive in the snow!
-
Vehicle year: 2018
The car rides like a vehicle that costs over 45k, which is impressive for its category. The Microsoft Sync system is straightforward and easy to use. The car and Sync system have an extensive range of functions. The adjustable ambient interior lighting is a great feature, especially at night when you can choose your preferred color. The Ecoboost turbo performs well without being too loud in the cabin. The sport mode with the better fuel map is excellent for passing or accelerating past other drivers. Overall, the car is fun and comfortable, even with two car seats (one forward-facing and one rear-facing). Considering the cost, it's a pretty sweet deal.
-
Vehicle year: 2017
What a fantastic job Ford did! I absolutely love my 2nd Fusion. My other one is a 2015 2.0 AWD with over 100k miles on it now, and it has only needed oil changes and new tires. I fell in love with the 15 2.0 and was really looking forward to the Sport. For now, I plan to keep both cars. Although, the Sport is way too nice to drive in the snow!
-
Vehicle year: 2007
The car is really well put together and the driveline is incredibly smooth, making it a joy to handle. If you do a lot of interstate driving, I would highly recommend going for the v-6 over the 4. Trust me, on the Tennessee interstates, you'll need that extra power to hit 80 M.P.H at the end of the acceleration ramp. I couldn't find a better made vehicle with a v-6 for the amount of money I paid.
-
Vehicle year: 2011
I purchased my car used in February 2014 and drove it for six and a half years. I must admit, I have a bit of a lead foot and have received two super speeder tickets, but the car held up incredibly well. Despite putting over 120,000 miles on it, the motor remained strong without any knocking or smoking, and it didn't use oil. The car had impressive acceleration for a 4-cylinder and once it got going, the cabin was quiet and the ride was smooth. Although I eventually had to get a new car due to air conditioning issues, I loved my 2011 Ford Fusion so much that I decided to buy another one. I was even a bit emotional when my husband removed all of my Hello Kitty decorations from the car so he could drive it. From the day I bought it to the day I gave it up for a newer model, I absolutely adored my 2011 Ford Fusion.
Are you having problems with your Ford Fusion?
Alford Gorczany 2025-01-08
Vehicle year: 2006
Hi there! I recently purchased a used car that looked brand new inside and out. Unfortunately, after the first day, I noticed the transmission was slipping. Thankfully, the dealership was able to put in a new transmission and I got the car back after a week in the shop. However, after driving the car for about a week, I started to smell transmission fluid and noticed that the bottom of the car was covered in fluid. I'm taking the car back to the dealership for repairs once again and I'll let you know in about a week when I get the car back.
Hilton Labadie 2025-01-06
Vehicle year: 2018
My car is raining inside and the water is coming in from random places, soaking the interior of the car. I have had the car back to the dealership four times for water leaking inside the car and the passenger side window not staying up. The window will come down and not go back up. It's been a headache since the car is not even a year old with a little more than 4,100 miles. I've learned that driving and the sudden falling of water on a driver is not safe. I'm so glad I haven't had an accident. Can you please help me with this issue?
Gene Swaniawski 2025-01-06
Vehicle year: 2014
The car was purchased used with 25k miles and still had 36k miles of warranty remaining. At 35,700 miles, it was brought in for an oil change, but unfortunately, it required a water pump and rear brakes. Although the rear brakes needed attention, the front brakes were still in good condition. Fortunately, the water pump was covered under warranty. However, 600 miles later, the car lost power steering on the highway, and it was discovered that the steering rack needed to be replaced. Although the repair cost $1,900, it was not covered under warranty as the car was 300 miles over the warranty limit. Despite this, Ford was still able to provide assistance. Unfortunately, two weeks later, the same part failed again. After 8,000 miles, a loud rattle in the rear was discovered to be a broken shock. While the car has had some issues, it is still a reliable vehicle. Repairs can be expensive, but this is true for any car. Overall, the Fusion is a great car and worth considering when looking for a new vehicle.
Jamar Pacocha 2024-11-27
Vehicle year: 2014
I have brought my brand new vehicle in at least seven times (probably more) in roughly two years. That is absolutely unacceptable for a new car. Below are the major issues that I've brought my vehicle into the dealership for. It's frustrating to not be able to trust this car to be reliable in the future. At this point, I am fed up and on the verge of trading this car in. Unfortunately, I cannot recommend Ford to anyone. The regional area managers keep referring me back to their dealerships and they can't seem to correct the numerous issues with their product. All I've gotten from Ford is a Premium Care Extended Service Plan for 5 years 75k for all of this....thanks for nothing! There are obviously issues with Ford and their designs/quality. The 635f transmission on this car, especially, is problematic. Here's the list of my troubles with this: On February 5, 2015 - My vehicle was leaking transmission fluid at 6,412 miles. The front axle shaft assembly needed to be replaced. February 21, 2015 - Transmission was making a grinding noise, shifts rough randomly usually 1st to 2nd, flares shifting when cold, slams into gear from park to reverse randomly. (The dealership said they couldn't reproduce the problem.) May 16, 2015 - Weather stripping on rear door was loose and the p/s wheel well cover was loose due to missing pins. June 16, 2015 - Light sensor was inoperable at 9,255 miles. (The dealership checked the transmission for the same issue as above, but gave the same answer.) July 11, 2015 - I brought the vehicle in for a power steering recall. The mileage display faded in areas when it was hot inside. (The dealership checked the transmission for the same issue as above, but gave the same answer. They were also unable to replicate the mileage display problem.) On February 20th, the rear headliner was hanging down. The audio speaker on the passenger side makes a vibrating noise during certain bass frequencies. The dealership disconnected it and then plugged it back in, but they were not able to correct the issue. Resetting the ACM for the transmission helped for about one week...Hi there! I hope you're doing well. I wanted to bring to your attention that the passenger side speaker has been consistently sounding terrible when wet and cold, even after it was replaced. Additionally, I've been experiencing some issues with the transmission and mileage display. I've had to bring my car in for repairs seven times already, and while some of those visits may have been unnecessary, there are still some lingering issues even after 16,000 miles. I would really appreciate your help in resolving these problems. Thank you!
Dimitri Bins 2024-11-26
Vehicle year: 2016
As a car enthusiast, I've had the pleasure of driving many different cars. However, this particular rental has been quite frustrating for me. Unfortunately, I found it uncomfortable to get in and out of, and the legroom was quite limited. Additionally, the brake pedal was positioned too high up from the accelerator, which made it difficult to operate. Despite these issues, the car is well-equipped for its price point and has a generous trunk space. My wife and I are eagerly awaiting the return of our RAV4 hybrid, but we appreciate the backup camera and the bright LED brake lights of this Ford Fusion. The finishes are nice, and the dash area has plenty of information. Although the ride can be a bit rough, the car handles well. Overall, if you're looking for a smooth ride, this may not be the best option for you. However, if you're looking for a car with great features and finishes, this could be a good choice. The SE has good equipment compared to others in its class. However, when I priced out the higher-end models or added additional features, I was surprised by the cost. Before making a purchase, I highly encourage you to look around and even consider renting one. Personally, I am glad I never entertained the idea of buying one of these. Although my previous car, the CMAX, had its fair share of problems and sounded like a hupmobile, it still provided more comfort than the SE.