2013 Chrysler 300c problems
The Chrysler 300 is a full-size car manufactured and marketed by Stellantis North America and its predecessor companies as a four-door sedan and station wagon in its first generation (model years 2005–2010) and solely as a four-door sedan in its second generation (model years 2011–2023).
The second generation 300 was marketed as the Chrysler 300C in the United Kingdom and Ireland and as the Lancia Thema in the remainder of Europe.
Background
The Chrysler 300 continues a tradition of large front engine, rear-wheel drive V8-powered luxury sedans the company has offered, starting in the 1940s with the Chrysler Saratoga and Chrysler New Yorker, followed by the Chrysler Windsor, Chrysler Newport and the Chrysler Cordoba, with the last rear wheel drive sedan, the Chrysler Fifth Avenue that ended production in 1989.
When the company began operations in 1925, the Chrysler Six was entered as a roadster in the 1925 24 Hours of Le Mans where it finished the race, and in 1926, the Chrysler Imperial started the tradition of luxury and performance products. Starting in 1955, the Imperial became its own luxury brand and offered the Imperial Newport along with the Imperial Crown. The original Chrysler FirePower Hemi engine powered the Cunningham C-5R, a special racecar, and finished the 1952 Le Mans, 1953 Le Mans, and 1954 Le Mans endurance races, as well as the 1953 12 Hours of Sebring.
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Common 2013 Chrysler 300c problems
The 2013 Chrysler 300C has been reported to have several common problems, primarily related to the electrical system, engine, and transmission.
- Defective Airbags: Several recalls were issued in 2015 and 2016 for numerous 2005-2010 Chrysler models due to airbag issues. The frontal and/or passenger air bags installed in the affected units may be prone to moisture, causing the material to rupture easily. The inflators could rupture during a crash and cause severe injuries.
- HVAC System: Some Chrysler 300 units from the 2005-2009, 2012, 2013, and 2016 model years may develop and emit a musty odor due to bacterial growth in the HVAC system. This issue can be resolved by applying a cleaner or disinfectant to inhibit bacterial growth or using a coating for the evaporator.
- Rough Shifting: Owners of 2004-2016 Chrysler 300s have experienced transmission issues like shuddering and roughness when shifting gears. Software updates on the powertrain control and transmission control module can potentially solve the issue.
- Engine Troubles: Some Chrysler 300 models have received complaints about jarring noises coming from the engine and oil sludge buildup, which can lead to engine overheating and failure. The timing chain-driven water pump and water pump gasket are also known to leak, causing engine damage.
- Transmission Failure: The 5-speed and 8-speed automatic transmissions in the Chrysler 300 are known to have issues, with the 5-speed transmission usually lasting around 180,000 miles. If a car has more miles than this, it should be inspected carefully for transmission issues.
- Rocker Arm Failure: Between 2011 and 2013, the Chrysler 300 experienced rocker arm failure on the left bank due to bad valve guides. This problem resulted in the valve losing its position and destroying the head, requiring a head replacement. Chrysler increased the warranty for these engines up to 10 years due to this issue.
- Cooling Problems: The V6 engine in the Chrysler 300 is prone to overheating issues, especially if the engine oil pump fails. If the oil pressure drops, it's likely that the oil pump has failed, requiring replacement.
- MDS System Issues: The MDS system, designed to improve fuel efficiency, has been reported to cause issues in the new generation Chrysler 300s. This system can cause hesitation, stalling, and rough idling.
- Rear End Knocking: A knocking sound coming from the rear of the car can be caused by a lack of lubrication on the ends of the drive shafts from the differential to the rear wheels. Applying lubrication to those ends can help resolve the issue. However, if the knocking sound persists, it could be due to leaking rear shock absorbers, which would require replacement.
These common problems should be considered when purchasing a 2013 Chrysler 300C, as they may impact the vehicle's reliability and require costly repairs.
What are the problems with a 2013 Chrysler 300 C?
Some of the top Chrysler 300 problems include faulty electrical systems, air bag issues, and musty smell from the heating, ventilation, and air conditioning (HVAC) vents. Other known issues include rough shifting, power window malfunction, engine problems, and a stuck gear shift.
Do Chrysler 300C have problems?
Despite being premium brake systems, the brake discs on the C300 are not as good as you might expect and are very prone to warping. You should replace them with new ones from us, but don't forget to check your brake pads and order those too if they have been excessively worn by the warped discs.
Is the 2013 Chrysler 300 a good car?
A used 2013 Chrysler 300 is a decent option among large cars . The 300 has a cushioned ride, energetic acceleration, a quality cabin, and good safety scores. Even base models look and feel luxurious, with a generous list of standard features. That said, the 300 has a below-average reliability rating.
What is the transmission problem on a 2013 Chrysler 300?
Affected vehicles may have faulty transmission output shafts that could fracture. The Problem:The automaker says that affected vehicles may have transmission output shafts that were formed with a two-stage forging process. Those shafts could fracture, resulting in powertrain damage and an accident.
What are the problems with a 2013 Chrysler 300 C?
Top 2013 Chrysler 300 Problems
- PCM/TCM Software Updates Will Address Shifting Problems. ...
- Software Updates Will Solve Electrical/Lighting Problems. ...
- Lubricate/Replace Lower Seal on Steering Shaft if Squeak is Heard While Turning. ...
- Cable Failure in Window Regulator/Motor May Cause Power Windows to Become Inoperative.
Do Chrysler 300C have problems?
Drivers have reported various electric system issues, such as loss of power while driving and electrical system failure, at around 30,000 miles. The problems have caused three crashes and 15 fires.
Are 2013 Chrysler 300 good cars?
A used 2013 Chrysler 300 is a decent option among large cars . The 300 has a cushioned ride, energetic acceleration, a quality cabin, and good safety scores. Even base models look and feel luxurious, with a generous list of standard features. That said, the 300 has a below-average reliability rating.
What is the transmission problem on a 2013 Chrysler 300?
Affected vehicles may have faulty transmission output shafts that could fracture. The Problem:The automaker says that affected vehicles may have transmission output shafts that were formed with a two-stage forging process. Those shafts could fracture, resulting in powertrain damage and an accident.
2013 Chrysler 300c car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chrysler 300c problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Engine problems
- Power train problems
- Air bags problems
- Unknown or other problems
The graph below shows statistics for all 2013 Chrysler 300c vehicle components and the number of complaints received.
Latest 25 complaints 2013 Chrysler 300c
The NHTSA has received 35 complaints about various vehicle components related to the 2013 Chrysler 300c. Below are the 25 most recent complaints reported for 2013 Chrysler 300c vehicles.
2024-01-23
STEERING PROBLEM
- Date Of Incident: 2023-03-15
- VIN: 2C3CCAEG2DH
- Components: STEERING
- Summary: The contact owns a 2013 Chrysler 300C. The contact stated while waiting to make a left turn, the contact veered to the left at 5 MPH, and became aware that the steering wheel was unusually stiff. No warning lights were illuminated. The contact stated that the vehicle was difficult to make tight U-Turns. The vehicle was taken to the dealer, it was not diagnosed or repaired yet. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 103,000.
2022-02-09
ENGINE PROBLEM
- Date Of Incident: 2022-02-08
- VIN: 2C3CCAET0DH
- Components: ENGINE
- Summary: The contact owns a 2013 Chrysler 300C. The contact stated that the plastic handle on the oil dipstick fractured. Additionally, part of the dipstick was stuck in the tube. The contact was unable to check the oil level. The contact was concerned about a possible fire. The vehicle was taken to the local dealer but, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 28,412.
2019-07-10
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2019-04-02
- Fire: 1
- VIN: 2C3CCAET9DH
- Components: ELECTRICAL SYSTEM
- Summary: MY CAR CAUGHT ON FIRE WHILE DRIVING HOME. PRIOR TO THIS INCIDENT, THREE DAYS BEFORE FIRE HAPPENED MY CAR KEPT OVERHEATING, BUT IF I WAS ON THE FREEWAY CAR WOULDN'T OVERHEAT. GOT HOME AND CAR WOULD NOT SHUT OFF. MY SON RAN OVER TO THE CAR AND TOLD ME TO DISCONNECT BATTERY CABLES CUZ CAR WAS ON FIRE AND WOULDN'T SHUT OFF. SON OPENED THE HOOD AND SAW THE FIRE. HE COULDN'T PUT IT OUT. THEN IT JUST WENT OUT BY ITSELF. AFTER EXAMINING THE ENGINE COMPARTMENT FOUND THAT THE TIPM WAS ON FIRE. OPENED TIPM FUSE BOX AND SEVERAL RELAYS WERE MELTED. CALLED DEALERSHIP AND THEY ADVISED CALLING CORPORATE. I CALLED CORPORATE AND IT TOOK OVER A MONTH FOR THEM TO RESPOND. FIRST THEY SAID THEY WERE SENDING OUT AN INVESTIGATOR THAT NEVER SHOWED UP. AFTER 4 PHONE CALLS THEY CALLED ME BACK AND STATED THEY WOULDN'T FIX MY CAR. IT WOULD COST ME TO REPAIR THE CAR. MY CAR WAS ON FIRE WHILE I WAS DRIVING IT. CHRYSLER SAYS THEY TAKE ANY CAR FIRES VERY SERIOUSLY BUT I GUESS MINE WASN'T SERIOUS ENOUGH FOR THEM. I HAVE BEEN WALKING FOR MONTHS. MY NEXT STEP WILL HAVE TO BE SUING CHRYSLER CORPORATION.
2019-06-06
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2019-05-30
- VIN: 2C3CCAET5DH
- Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
- Summary: TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE WOULD MOVE FORWARD EVEN AFTER IT WAS SHIFTED INTO THE PARK POSITION. IN ADDITION, THE VEHICLE WOULD NOT SHUT OFF WHEN THE PUSH BUTTON IGNITION WAS PRESSED. THE CONTACT HAD TO SHIFT BACK INTO DRIVE SEVERAL TIMES AND THEN PARK TO FINALLY GET THE ENGINE TO SHUT OFF. JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
2019-04-11
ENGINE PROBLEM
- Date Of Incident: 2019-04-08
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO GRIFFIN MOTORS INC (LOCATED AT 1012 HOLLAND AVE, PHILADELPHIA, MS 39350, (601) 656-4244) WHERE IT WAS DIAGNOSED THAT CYLINDER NUMBER TWO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
2019-04-10
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2016-02-01
- VIN: 2C3CCAETXDH
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING WERE MALFUNCTIONING AND A KNOCKING NOISE WAS HEARD. THE FAILURES CONSTANTLY DRAINED THE BATTERY. MARK'S CASA CHRYSLER JEEP (9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400) REPLACED THE OEM HVAC RE-CIRCULATION ACTUATOR, BUT THE FAILURE CONTINUED LESS THAN TWO YEARS LATER. THE CONTACT FELT THAT THE MANUFACTURER HAD NOT DEVELOPED A REMEDY SINCE THE SAME OEM PART WAS BEING USED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO MELLOY CHRYSLER DODGE JEEP RAM (357 EMILIO LOPEZ RD, LOS LUNAS, NM 87031, (888) 854-4533) WHERE IT WAS DIAGNOSED THAT THE HVAC RE-CIRCULATION ACTUATOR NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 52,687.
2018-12-27
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-12-21
- VIN: 2C3CCAKG2DH
- Components: FUEL/PROPULSION SYSTEM
- Summary: C.E.L CAME ON WHEN CAR WAS TURNED ON AND WHEN TAKEN TO DEALERSHIP I WAS TOLD THE ESIM WAS BAD. COST ME $640.00 TO REPLACE THIS MODULE. ON A CAR THAT HAS LOW MILEAGE AND ISN'T THAT OLD I WOULD THINK THAT THIS REPAIR IS NOT NORMAL. I WAS TOLD HAD THIS NOT BEEN REPAIRED THE THE FUMES WOULD HAVE BUILT UP AND IF I WAS REAR ENDED THEN THIS COULD HAVE CAUSED AN EXPLOSION.
2018-11-28
AIR BAGS PROBLEM
- Date Of Incident: 2018-11-24
- Number Of Injuries: 1
- Crash: 1
- VIN: 2C3CCADG3DH
- Components: AIR BAGS
- Summary: TL* TAKATA RECALL. THE CONTACT OWNED A 2013 CHRYSLER 300C. THE CONTACT'S VEHICLE SKIDDED OFF THE ROAD AND CRASHED INTO SOME TREES. THE DRIVER AND PASSENGER SIDES OF THE VEHICLE WERE MANGLED AND THE REAR AXLE WAS TWISTED. THE VEHICLE WAS TOTALED. THE CONTACT'S SPOUSE, WHO WAS DRIVING, WAS INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO THE SALVAGE YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 51,000.
2018-11-20
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-11-20
- VIN: 2C3CCAEG3DH
- Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: ON MORE THAN 20 OCCASIONS, WHILE TRAVELING AT SPEEDS IN EXCESS OF 60 MPH, THE VEHICLE ABRUPTLY 'SHUTS OFF'. EVERYTHING IS COMPLETELY OFF. ENGINE, POWERTRAIN, POWER STEERING AND POWER BRAKES. SOMETIMES THERE'S A WARNING LIGHT THAT FLASHES AFTER THE SHUT DOWN THAT LOOKS LIKE A REDDISH ORANGE SIDEWAYS Z LIGHTING BOLT. THE CHECK ENGINE GOES ON SOMETIMES AND OTHER TIMES IT DOES NOT. WHEN IT GOES ON IT SOMETIMES STAYS ON AND SOMETIMES IT DISAPPEARS. I'VE HAD 2 CHRYSLER DEALERS AND 1 INDEPENDENT MECHANIC RUN DIAGNOSTICS AND NO ONE CAN PINPOINT THE PROBLEM. SO FAR, I'VE REPLACED THE THROTTLE BODY, HANGED THE TRANSMISSION FLUID AND PAN, AND HAD THE FUEL SYSTEM CLEANED. I'M BEING TOLD THAT 'MAYBE' IT'S THE FUEL PUMP OR THE POWER TRAIN CONTROL MODULE. THE [XXX] HAS ONLY OCCURRED AT HIGHWAY SPEEDS SO FAR. THANKFULLY, I'VE BEEN ABLE TO PULL OFF ON THE SHOULDER EVERY TIME. THAT MAY BECAUSE I AVOID ROADS WITH NO SHOULDERS AND ONLY DRIVE IN THE RIGHT HAND LANE. THIS IS OBVIOUSLY A VERY DANGEROUS SITUATION AND HAS RENDERED THE VEHICLE UNSAFE FOR HIGHWAY DRIVING. I'VE DISCOVERED A CURRENT CHRYSLER RECALL, U87 THAT APPEARS TO BE EXACTLY MY SYMPTOMS, BUT MY CHRYSLER DEALER COULD NOT FIND A CODE THAT PROVED IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2018-09-09
AIR BAGS PROBLEM
- Date Of Incident: 2018-09-07
- VIN: 2C3CCAKG3DH
- Components: AIR BAGS
- Summary: AIRBAG LIGHT ON DRIVER DASH KEEPS COMING ON AND DINGING INDICATING SOMETHING NOT WORKING PROPERLY. CHRYSLER DEALER DID NOT KNOW HOW TO FIX. WENT TO OTHER AUTO REPAIR TO GET FIXED. THEY REPLACED DRIVER SEATBELT BUCKLE PRETENSIONER DEPLOYMENT CONTROL CIRCUIT FOR $551. IT OCCURRED WHILE DRIVING IN ALL CIRCUMSTANCES. HAPPENED A YEAR EARLIER ALSO AND SEPARATE AUTO REPAIR ADJUSTED IT BUT THIS TIME THEY REPLACED IT TO BE SAFE.
2018-08-21
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2018-01-02
- VIN: 2C3CCAEG5DH
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2017. AFTER CONTACTING THE DEALER (CROWN CHRYSLER, 511 S. LEE HWY, CLEVELAND, TN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2018-08-10
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2018-08-07
- VIN: 2C3CCAET7DH
- Components: ELECTRICAL SYSTEM
- Summary: I PURCHASED A CHRYSLER 300C FEW YEARS AGO. WAS INFORMED OF A RECALL FOR ALTERNATOR BY MAIL. THE ALTERNATOR WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE ALTERNATOR GOES OUT FEW MONTHS LATER CAUSING CAR TO BLINK ALL SENSORS AND POWER GOES AWAY. TOOK IT IN STILL NO RECALL PART AVAILABLE. DEALERSHIP PUTS IN SAME ALTERNATOR TO GET ME BY. MONTHS LATER SAME ISSUE OCCURS. THEY REPLACE AGAIN WITH RECALL PART. CAR STILL BLINKING N NOW STUCK IN FIRST GEAR SOMETHING IT WASN'T DOING WHEN BROUGHT IN. I BELIEVE THE ALTERNATOR IS THE CAUSE OF OTHER COMPONENTS FALING..NOW THEY WANT TO CHARGE ME FOR THOSE PARTS. I'M FURIOUS BECAUSE CAR IS NOW WORSE THAN BEFORE . I BELIEVE THIS ISSUE SHOULD HAVE BEEN RESOLVED AND FIXED AT NO CHARGE UNDER RECALL. PLEASE HELP ME WITH THIS PROBLEM I AVOIDED DUE TO UNAVAILABLE RECALL PARTS
2018-04-24
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2018-04-02
- VIN: 2C3CCAET5DH
- Components: ELECTRICAL SYSTEM
- Summary: TRUNK RANDOMLY POPS OPEN WHEN CAR IS STATIONARY AND WHEN IN MOTION. CAN HEAR A CLICKING SOUND
2018-04-11
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2018-04-11
- Fire: 1
- VIN: 2C3CCAEG8DH
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 35 MPH, A BURNING ODOR WAS DETECTED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. FRANKLIN CHRYSLER DODGE JEEP RAM (1124 MURFREESBORO RD, FRANKLIN, TN 37064, (615) 614-8243) WAS CALLED AND REFERRED THE CONTACT TO CHRYSLER'S CUSTOMER CARE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
2018-02-07
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-09-01
- VIN: 2C3CCAEG9DH
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (PHILLIPS CHRYSLER JEEP DODGE RAM, 3440 S PINE AVE, OCALA, FL 34471) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2018-01-10
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-06-09
- VIN: 2C3CCAEG4DH
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
2017-12-26
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-06-01
- Fire: 1
- VIN: 2C3CCAET0DH
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) REGARDING THE ALTERNATOR. THE CONTACT STATED THAT THE REMEDY AND REPAIR PART HAD NOT BEEN SUPPLIED FROM THE MANUFACTURER TO THE DEALER (LIBERTY CHRYSLER DODGE JEEP RAM, 750 W OGLETHORPE HWY, HINESVILLE, GA 31313, (912) 876-5129). IN ADDITION, THE ABS AND TRACTION CONTROL WARNING INDICATORS RANDOMLY KEPT FLASHING FOR MONTHS. ALSO, WHILE DRIVING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2017-12-19
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-12-14
- VIN: 2C3CCAKT1DH
- Components: ELECTRICAL SYSTEM
- Summary: MY ENGINE STARTED TO MAKE STRANGE SOUNDS WHEN PULLING INTO A PARKING LOT. WHEN I CAME BACK OUT, THERE WAS SMOKE COMING OUT FROM UNDER THE HOOD. I QUICKLY DROVE IT TO ANOTHER PARKING LOT WHERE THE ENGINE JUST QUIT WORKING ALL TOGETHER. THERE WAS NO POWER IN THE SYSTEM. I HAD TO GET A TOW TRUCK TAKE IT TO A AUTOMOTIVE GARAGE WHERE THEY REPLACED THE ALTERNATOR AND THE BATTERY, WHICH WAS FAIRLY NEW, WITH A NEW ONE BECAUSE IT WOULDN'T HOLD A CHARGE. . I'M GLAD I WASN'T DRIVING THE CAR WHEN IT QUIT. THE TOTAL BILL WAS A LITTLE OVER $850 FOR THE TOW, ALTERNATOR, BATTERY AND LABOR. IS THIS COVERED UNDER THE WARRANTY?
2017-12-18
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-12-15
- Fire: 1
- VIN: 2C3CCAET9DH
- Components: ELECTRICAL SYSTEM
- Summary: CAR LOST ALL POWER WHILE DRIVING. STUCK IN THE MIDDLE OF AN INTERSECTION.EVERYTHING WAS LOCKED UP. STRANDED FOR 2 HOURS WAITING FOR AAA. I KNOW THERE IS A RECALL ON THE ALTERNATOR. WE TOOK THE CAR TO OLIVER C JOSEPH CHRYSLER IN BELLEVILLE, IL. THEY SAY - THEY DON'T HAVE THE PARTS. THEY CAN ORDER THE PARTSBUT WE WILL HAVE TO PAY FOR THE REPAIR AND WAIT TO GET REIMBURSED BY CHRYSLER. AT LEAST $850 IN REPAIRS. I CAN'T PAY $850! WHY SHOULD I HAVE TO IF THIS IS A RECALL. THE DEALER CONFIRMS THIS WAS AN ALTERNATOR FIRE. I NEED CHRYSLER TO FIX MY CAR.
2017-12-06
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-10-15
- VIN: 2C3CCAET0DH
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 40 MPH, THE BATTERY SAFE MODE CAUSED THE BATTERY TO DIE AND THE VEHICLE TO STALL. THE CONTACT HAD THE VEHICLE TOWED TO HERITAGE CHRYSLER DODGE JEEP RAM PARKVILLE (9219 HARDFORD ROAD, BALTIMORE, MD 21234; 855-979-5863) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE EXPENSE OF THE CONTACT BECAUSE THERE WAS NO REMEDY AVAILABLE UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE REIMBURSEMENT FOR THE ALTERNATOR REPLACEMENT. THE CASE NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 82,820.
2017-11-20
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2017-10-20
- VIN: 2C3CCAPG1DH
- Components: VEHICLE SPEED CONTROL
- Summary: ADAPTIVE CRUISE CONTROL WORKS PART OF THE TIME AND WILL NOT WORK PART OF THE TIME. THE FIRST FEW TIMES IT HAPPENED, IT WOULD START WORKING AFTER I TURNED THE ENGINE OFF AND RESTARTED IT. LATELY IT WILL BE OFF FOR SEVERAL DAYS AND THEN WORK A FEW DAYS BEFORE GOING OFF AGAIN. AFTER CHECKING THE INTERNET FOR SOLUTIONS, I FOUND NONE BUT FOUND LITERALLY HUNDREDS OF PEOPLE THAT HAVE THE SAME PROBLEM. I FEEL THIS IS A SAFETY PROBLEM BECAUSE IT CAUSES UNINTENTIONAL SPEEDING. IN ADDITION, THE ADAPTIVE CRUISE CONTROL PREVENTS THE CAR FROM GETTING TOO CLOSE TO THE VEHICLE IN FRONT OF YOU. AFTER GETTING USED TO THIS FEATURE, I FIND MYSELF GETTING TOO CLOSE TO OTHER CARS WHEN THE ADAPTIVE CRUISE CONTROL IS NOT WORKING. THIS IS THE SITUATION WHEN THE VEHICLE IS MOVING.
2017-11-02
AIR BAGS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2017-11-02
- VIN: 2C3CCAKTXDH
- Components: AIR BAGS,UNKNOWN OR OTHER
- Summary: TAKATA RECALL I HAVE RECEIVED 2 NOTICES IN THE MAIL ABOUT 2 RECALLS ON MY CAR. I HAVE NOT RECEIVED ANY OTHER INFORMATION AND IT APPEARS THAT THE ALTERNATOR TO BE REPLACED STILL NO PARTS ARE AVAILABLE ...WITH NO EXPECTED DATE AVAILABLE. THE SAME WITH THE AIRBAGS. I HAVE REGISTERED BOTH RECALLS ON LINE AND AM WAITING FOR MORE INFORMATION.
2017-10-24
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-10-23
- Fire: 1
- VIN: 2C3CCAET6DH
- Components: ELECTRICAL SYSTEM
- Summary: MY WIFE WAS COMING HOME FROM WORK AND SHE SAID THE RADIO TURNED OFF ON ITS OWN AND WOULDN'T GO BACK ON. THEN SHE SAID SHE BEGAN TO SMELL A "BURNING SMELL" OF LIKE PLASTIC OR BRAKES. SHE THEN SAID THAT THE CAR BEGAN TO SMOKE FROM UNDER THE HOOD, LUCKILY MY WIFE WORKS 5 MILES AWAY FROM HOME. I TOLD HER TO IMMEDIATELY TURN THE CAR OFF TO PREVENT ANYTHING ELSE FROM HAPPENING. I COULD STILL SMELL THE BURNING OF WHAT I LATER FOUND OUT WAS THE ALTERNATOR. I WENT ON THE INTERNET TO CHECK FOR RECALLS AND WAS SURPRISED TO FIND OUT THAT THERE WAS BUT ONLY ON THE V6 ENGINE MODELS BUT APPARENTLY WITH THE SAME EXACT ISSUES. I DISCOVERED IN ANOTHER WEBSITE THAT THERE IS MANY COMPLAINTS ON MY SAME CAR MODEL FROM OTHER OWNERS AS WELL. OUR CAR ONLY HAS 49K MILES AND DID NOT COST US CHEAP AT 45,000. CHRYSLER OUT TO BE ASHAMED FOR NOT POSTING THESE SERIOUS ELECTRICAL COMPLAINTS. MY WHOLE FAMILY HAS BEEN CHRYSLER FOR OVER 45 YEARS SINCE THE DAYS OF PLYMOUTH. PERHAPS ITS TIME TO CHANGE. PLEASE DO NOT WAIT TILL SOMEONE ENDS UP GETTING HURT OR EVEN KILLED OVER THIS SERIOUS MATTER THAT CAN MAKE VEHICLE CATCH-ON FIRE.
2017-09-30
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2017-09-22
- Crash: 1
- VIN: 2C3CCAET8DH
- Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: I WAS IN A CAR ACCIDENT IN JULY . MY CAR WAS TOWED TO CHRYSLER IN ALEX VA MY CAR WAS DIAGNOSED CORRECTLY THE CAR STALLED WAS SMOKING STEERING BRAKES AIR BAG ALL WERE ISSUES. DEALER HAD MY CAR 7/29-9/6.MY CAR STEERING WHEEL WAS TIGHT DRIVING I REPORT IT TO THE DEALER VERBALLY BY EMAIL WITH NO RESPONSE. TWO WEEKS AFTER RECEIVING MY CAR BACK IT SAFE BATTERY MODE LIGHT CAME ON AND BROKE DOWN I RECEIVED A JUMP START TWICE TO RESTART MY CAR. I SLOWLY DROVE OF APPLY LITTLE PRESSURE TO THE BRAKES THE SAFE BATTERY MODE LIGHT LIGHT CAME ON BRAKE ABS LIGHT EMERGENCY BRAKE LIGHT ENGINE LIGHT OTHER WARNING LIGHTS I HAD TO CONTROLL THE STEERING WILL TRYING TO APPLY BRAKES TO DRIVE WITH WAS DIFFICULT WHILE THE DASH IS BLANKING ORANGE AND ON AND OFF. I STOP THE CAR HAD IT TOWED TO CHRYSLER DEALERSHIP TO LEARN WHEN CALLING A 1800 NUMBER MY CAR WAS ON A RECALL LIST FOR ALTERNATOR. I CONTACT CHRYSLER CUSTOMER CARE TO RESOLVE THE RECALL TOLD THERE IS NO RESOLUTION FOR THIS RECALL. I INFORMED OF MY FEARS OF SAFETY AND ASKED FOR A SOLUTION TO AT LEAST RECEIVED A LOANER CAR UNTIL THE RECALL SOLUTION IN 2018 WOULD TAKE PLACE FOR REPAIRS. I WAS YELLED AT HUNG UP ON FOR ASKING FOR A REPLACEMENT RESOLUTION AND TOLD TO HAD THE SAME RECALL PART PLACE IN MY CAR AND PAY FOR IT AND SUBMIT THE RECEIPT TO CHRYSLER FOR REFUND. I INFORMED CHRYSLER I DON'T FEEL SAFE AND FEARFUL OF DOING THIS DUE TO MY EXPERIENCE AND NO SAFE WAY TO ENSURE THAT THIS WOULD NOT CAUSE A FIRE ANOTHER LOSS OF POWER AND CAUSES A ACCIDENT. I WAS TOLD BY CHRYSLER CUSTOMER CARE EACH TIME I CALLED THAT MY ONLY OPTION IS TO REPLACE THE ALTERNATOR WITH ANOTHER ALTERNATOR THAT IS ON RECALL OR WAIT UNTIL CHRYSLER MAKE THE RECALL SOLUTION WHICH THE NEW PART WILL BE AVAILABLE IN 2018 I WOULD HAVE TO LET THE CAR SIT UNRESOLVED AND NOT REPAIRED. I FEEL FORCED INTO THIS OPTION BY CHRYSLER AND THE DEALERSHIP AUTO SERVICE MANGER MIKE
2017-09-21
SEAT BELTS PROBLEM
- Date Of Incident: 2017-09-19
- VIN: 2C3CCAKT1DH
- Components: SEAT BELTS
- Summary: TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 30-35 MPH, THE SEAT BELT INDEPENDENTLY UNLATCHED. THE CONTACT WAS UNABLE TO RE-LATCH THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,867.
Additional sources
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