2011 Chevrolet Silverado 3500 problems

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The Chevrolet Silverado is a range of trucks manufactured by General Motors under the Chevrolet brand. Introduced for the 1999 model year, the Silverado is the successor to the long-running Chevrolet C/K model line. Taking its name from the top trim level from the Chevrolet C/K series, the Silverado is offered as a series of full-size pickup trucks, chassis cab trucks, and medium-duty trucks. The fourth generation of the model line was introduced for the 2019 model year.

The Chevrolet Silverado shares mechanical commonality with the identically related GMC Sierra; GMC ended the use of the C/K nomenclature a model generation prior to Chevrolet. In Mexico, high-trim level versions of the Silverado use the Chevrolet Cheyenne name (not to be confused with the 2003 concept). Competing against the Ford F-Series, Ram Pickup, Toyota Tundra, and Nissan Titan, the Silverado is among the best-selling vehicles in the United States, having sold over 12 million trucks since its introduction in 1998 as a 1999 model year.

History

The Silverado nameplate made its debut for the 1975 model year, becoming the top trim level on all Chevrolet C/K trucks, slotted above Custom Deluxe, Scottsdale, and Cheyenne. For the 1968 model year (seven years before the Silverado), GMC C/K trucks used variations of the Sierra name (Sierra, Sierra Classic, Sierra Grande, and High Sierra). Even after the C/K series officially ended, GM still uses the CK and the CC in their current model codes, to denote a two-wheel drive (CC), and four-wheel drive (CK).

For the 1988 GMT400 model architecture, Chevrolet retained the C/K model nomenclature, with GMC branding its full-size line as Sierras. While sharing the same body and chassis, the model chronology of the Silverado and Sierra are different, with five generations of the Sierra, while four of the Silverado.

In 2018, at the NTEA Work Truck Show in Indianapolis, Indiana, Chevrolet unveiled the first medium-duty Silverado, expanding the model line to a 4500HD, 5500HD, and 6500HD chassis cab. Largely the successor to the 2003–2009 GMT560 chassis, the medium-duty trucks are exclusive to Chevrolet, with no plans for an equivalent GMC version. Instead, Navistar International (now partnering with GM) would sell the medium-duty trucks as a rebadged counterpart, called the CV. This is in fact a very similar nod to how the Avalanche did not have a GMC Yukon–based equivalent, but instead, Cadillac would take its place as the former's rebadged counterpart, the Escalade EXT.

2011 Chevrolet Silverado 3500

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Common 2011 Chevrolet Silverado 3500 problems

Based on complaints from owners of the Chevrolet Silverado 3500 2011, several common problems have been reported:

  • Cracking Dashboards:
    • Many owners have reported cracking dashboards in the 2011 Silverado 1500. These cracks typically appear around the steering cowl or the panel for the passenger-side airbag after around 40,000 miles. Despite safety concerns, there has been no recall or federal investigation regarding this issue. Some drivers have faced challenges with Chevrolet covering repair costs for these cracked dashboards.
  • Oil Consumption in the V8 Engine:
    • The 5.3L Vortec engine with Active Fuel Management in the 2011 Silverado has been noted for excessive oil consumption. Some drivers have experienced the engine running rough or the engine warning light illuminating due to low oil levels. This problem led to internal engine damage in some cases. While Chevrolet released technical bulletins to address the issue, including component replacements and cleaning, some owners were dissatisfied and raised concerns about the engine's design flaw.
  • Faulty Ignition:
    • Another issue reported by owners is a faulty ignition that can get stuck in the Start position. This can be a frustrating problem for drivers and may require attention to prevent potential safety hazards or operational issues.

These problems highlight some of the key issues faced by owners of the Chevrolet Silverado 3500 2011 model, ranging from safety concerns related to traction control and airbags to mechanical issues like excessive oil consumption and ignition problems.

2011 Chevrolet Silverado 3500 engine

What problems does a 2011 Chevy Silverado have?

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Is 2011 a good year for Chevy Silverado?

2011 Chevrolet Silverado is a reliable truck with a few minor issues and one serious recall. Based on the low number of owner complaints, 2011 is a relatively good year for the Chevy Silverado 1500 series. The most frequently reported problem is excessive oil consumption.

Is the Chevy Silverado 3500 a good truck?

the Competition. The 2024 Chevrolet Silverado 3500 HD is a great pickup for buyers who want serious heavy-duty capability combined with good drivability and a quiet ride. The Chevy is a workhorse with extreme towing and hauling skills, especially with its formidable diesel engine and 10-speed automatic transmission.

Is there a recall on a 2011 Chevy Silverado?

Summary: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE VEHICLE MAY HAVE A CONDITION IN WHICH THE REAR AXLE CROSS PIN WAS NOT MANUFACTURED TO SPECIFICATION.

2011 Chevrolet Silverado 3500 car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Silverado 3500 problems, we found that the most common problems with these 2023 model year vehicles are:

  • Air bags problems
  • Unknown or other problems
  • Structure problems
  • Fuel/propulsion system problems
  • Service brakes problems

The graph below shows statistics for all 2011 Chevrolet Silverado 3500 vehicle components and the number of complaints received.

Latest 25 complaints 2011 Chevrolet Silverado 3500

The NHTSA has received 104 complaints about various vehicle components related to the 2011 Chevrolet Silverado 3500. Below are the 25 most recent complaints reported for 2011 Chevrolet Silverado 3500 vehicles.

2024-08-20

AIR BAGS PROBLEM

  • Date Of Incident: 2024-07-26
  • VIN: 3GCPKSE31BG
  • Components: AIR BAGS
  • Summary: See attached document for complaint.
2024-01-09

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM

  • Date Of Incident: 2018-10-15
  • VIN: 1GC4K1C87BF
  • Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
  • Summary: CP4 high pressure fuel pump failed causing Loss of Motive Power (LOMP) in Oct of 2018. Truck became hard to steer and brake but I was traveling at a lower speed. Had it of been 1 hour later I would have been at freeway speeds pulling a 13000lbs trailer. I had the truck towed to a local dealer where they diagnosed the truck as having a failed CP4 high pressure fuel pump made by Bosch. They informed me that the entire fuel system would have to be replaced do to the large amount of metal contaminants that this catastrophic failure produces and spreads though out the entire system. The total cost for the repairs were not covered under any type of warranty or recall and had to be paid entirely out of pocket. Not only was this a huge inconvenience as I was trying to leave town for a vacation it was very very expensive. I still can not understand why there has never been a recall on this issue. I think it can be related to a safety issue as a LOMP. I believe GM knew that the CP4 pump was and could be a faulty product but continued to use it.
2023-10-10

ENGINE PROBLEM

  • Date Of Incident: 2023-09-03
  • VIN: 1GCRKSE32BZ
  • Components: ENGINE
  • Summary: The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, she heard a loud abnormal tapping sound at the hood of the vehicle. The contact then stated that upon inspection, she noticed that the tapping sound was coming from the lifter and lifter arm when the piston dropped down. The traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the pistons, rocker arm, head valve seals, and lifter arm needed to be replaced. The vehicle was repaired however, the failure recurred. The contact then stated that upon research she was informed that the engine may need to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 260,000.
2023-09-07

POWER TRAIN PROBLEM

  • Date Of Incident: 2023-08-01
  • VIN: 1GC4K1C82BF
  • Components: POWER TRAIN
  • Summary: TRANSMISSION CONTROL MODULE (TCM). FAILURE OF THIS PART LEAVES THE VEHICLE INOPERABLE AND UNABLE TO DRIVE. BEING STRANDED, OR IN TRAFFIC CAN CAUSE INJURY TO MYSELF OR ANY OTHER DRIVER THAT MAY ENCOUNTER ME DISABLED UNKNOWN, MAJOR PROBLEM WITH THIS MAKE AND MODEL OF VEHICLE. DEALER INVENTORY OF THE PART IS EXHAUSTED AND TRUCKS ARE SITTING INOPERABLE ALL OVER THE U.S.A. NO INDICATIONS OF A ISSUE WERE DISPLAYED PRIOR TO THE PROBLEM. THE PROBLEM DOES DISPLAY ON DASH, AFTER THE PROBLEM SHOWS UP
2023-08-30

POWER TRAIN PROBLEM

  • Date Of Incident: 2023-06-10
  • VIN: 1GC4K1C87BF
  • Components: POWER TRAIN
  • Summary: The contact owns a 2011 Chevrolet Silverado 3500. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the vehicle downshifted very hard. The contact stated that there was an audible clunking sound while the transmission was downshifting. The contact stated that at approximately 1 MPH, the rear wheels locked up and the vehicle came to a sudden stop. The contact stated that the failure had recurred and was unpredictable. The contact stated that the "Shift Inhibited" message was displayed. The contact stated that the rough shifting occurred at various speeds while upshifting or downshifting. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the Transmission Control Module (TCM) needed to be replaced. The contact was informed that the TCM module was on a national back order. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 220,000.
2022-08-13

FUEL/PROPULSION SYSTEM PROBLEM

  • Date Of Incident: 2022-05-13
  • VIN: 1GC4K1C84BF
  • Components: FUEL/PROPULSION SYSTEM
  • Summary: The DEF system on this vehicle has failed three times since we bought it in 2021. The weather was not pleasant and in one case it was extremely dangerous. The DEF system froze up and fortunately I was able to limp it into a dealer who managed to get it working again but not after losing half a day and spending a couple hundred dollars. The second time a sensor failed and I was able to reset the system myself via removing all the electricity from the vehicle and doing what they call a shady tree reset. The third time the vehicle went into limp mode on us was when a sensor failed and the DEF pump failed at the same time. Chevy refused to help us cover the cost of repairs and refuses to replace the defective system. The vehicle might be over ten years old but it is like showroom new, it only had 20,000 miles on it in 2021 when we bought it and the previous owner took very good care of the truck. The vehicle now only has 32,000 miles on it. Our main argument is that Chevy aka GM knows about the defective systems and refuses to replace them. I have been in the transportation industry for a good part of my life and I know vehicles, especially diesel operated vehicles. The DEF systems are a complete joke and need to be removed especially for people who live in very cold climates.
2022-07-17

TIRES PROBLEM

  • Date Of Incident: 2022-07-12
  • VIN: 1GC4K1C88BF
  • Components: TIRES
  • Summary: Complete collapse of tire (BLOWOUT) on highway that caused damage too wheel well of vehicle and outside body panel damages of vehicle including driver side mirror due to tire explosion of rubber coming apart on tire. The tire is the original tire that came with the vehicle green dot is still on tire with tread that covers Lincoln face during a penny test, the tires are maintained at my local Discount tire dealer here, I need the damages repaired caused by Michelin product .
2021-08-04

AIR BAGS PROBLEM

  • Date Of Incident: 2021-06-01
  • VIN: 1GC5C0C81BZ
  • Components: AIR BAGS
  • Summary: Takata recall. The contact owns a 2011 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2021-07-08

AIR BAGS PROBLEM

  • Date Of Incident: 2021-07-08
  • VIN: 1GC5KZCG1BZ
  • Components: AIR BAGS
  • Summary: Takata recall. The contact owns a 2011 Chevrolet Silverado 3500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the contact was informed by the dealer that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the remedy was not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.
2019-09-12

AIR BAGS PROBLEM

  • Date Of Incident: 2019-08-18
  • VIN: 1GC4C0C81BF
  • Components: AIR BAGS
  • Summary: TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2019-07-30

AIR BAGS PROBLEM

  • Date Of Incident: 2016-12-01
  • VIN: 1GC4K0C85BF
  • Components: AIR BAGS
  • Summary: TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT CONNELL CHEVROLET (LOCATED AT 2828 HARBOR BLVD, COSTA MESA, CA 92626, (714) 786-5630, (706) 653-7420) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2019-04-09

AIR BAGS PROBLEM

  • Date Of Incident: 2019-04-03
  • Number Of Injuries: 1
  • Crash: 1
  • VIN: 1GC4K1C83BF
  • Components: AIR BAGS
  • Summary: TL* TAKATA RECALL. THE CONTACT OWNED A 2011 CHEVROLET SILVERADO 3500. WHILE DRIVING 70 MPH, THE CONTACT LOST CONSCIOUSNESS AND CRASHED INTO SEVERAL TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL TO RECEIVE MEDICAL ATTENTION. THE CONTACT SUSTAINED THREE BROKEN RIBS. THE VEHICLE WAS TOTALED AND TOWED BY THE POLICE TO A TOWING LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 170,000.
2019-01-19

AIR BAGS,UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2014-01-02
  • VIN: 1GC4K1C88BF
  • Components: AIR BAGS,UNKNOWN OR OTHER
  • Summary: DASHBOARD IS CRACKED ON BOTH SIDES NEAR THE AIRBAG SYSTEM. SAFETY CONCERN SHOULD THE AIRBAG DEPLOY CAUSING SHARDS OF DEFECTIVE DASH TO ACT AS PROJECTILES INJURING THE OCCUPANTS OF THE VEHICLE. THIS IS A COMMON PROBLEM WITH GM VEHICLES FROM 2007 TO 2013. VEHICLE WAS PARKED WHEN CRACK WAS FIRST OBSERVED.
2018-12-02

ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE PROBLEM

  • Date Of Incident: 2018-11-25
  • VIN: 1GC4C1C86BF
  • Components: ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE
  • Summary: TAKATA RECALL: THERE IS A RECALL FOR 2014-15 SILVERADO (RECAL # 14V301000). I AM HAVING THE EXACT SAME ISSUES. I HAVE HAD THE TRUCK ABOUT A YEAR, 2ND OWNER, BOUGHT IT AT 30K MILES.ON NOV. 25 I CAME OUT TO START MY START MY TRUCK AND I IMMEDIATELY COULDN'T POWER UP STEREO AND THEN I NOTICED I HAVE NO DOOR CHIME FOR OPEN DOOR, NO CHIME FOR KEY IN IGNITION AND NO CHIME FOR MY SEATBELT. MY TURN SIGNAL INDICATOR NO LONGER LETS ME KNOW WHEN IT IS ON. MY KEY FOB WILL NOT OPERATE KEYLESS START. I BELIEVE MY VEHICLE COULD EASILY BE INCLUDED IN RECALL. I'M SURE THERE WERENT MANY BECAUSE MOST DEALERSHIPS ARE NOT GIVING ANY SIGNS THAT THEY HAVE DEALT WITH THIS ISSUE. I HAVE ALL GOOD FUSES IN BOTH BOXES TOO. THE 1 DEALERSHIP JUMPED RIGHT TO REPLACING STEREO FOR A $1000. NOW I JUST DONT HAVE THAT KIND OF MONEY NOR CAN I AFFORD TO BE COMING IN AND OUT OF DEALERSHIP TRYING TO FIGURE THIS OUT. SOMEBODY KNOWS WHAT IT IS AND THEIR NOT SHARING THAT INFO. CAN YOU HELP MEFIGURE OUT WHAT TO DO NEXT.I HAVE NO AUDIBLE INDICATOR LETTING ME KNOW DOOR IS OPEN WHILE KEY IS IN IGNITION AND AUDIBLE INDICATOR LETTING ME KNOW IF SEATBELT IS BUCKLED AND I AM A OVER THE ROAD CARRIER AND SPEND ALOT OF TIME IN MY TRUCK. THANK YOU
2018-01-20

STEERING,SERVICE BRAKES PROBLEM

  • Date Of Incident: 2018-01-20
  • VIN: 1GB4KCG5BF1
  • Components: STEERING,SERVICE BRAKES
  • Summary: WHILE DRIVING ON THE FREEWAY, EXITING TO AN OFF-RAMP, TRUCK LOST POWER STEERING AND BRAKES SIMULTANEOUSLY, WITHOUT ANY PRIOR INDICATIONS OF MECHANICAL TROUBLE. CHEVROLET CURRENTLY SHOWS NO RECALL ON THIS VEHICLE. FORTUNATELY TRAFFIC WAS LIGHT AND A COLLISION WAS AVOIDED. WHY WOULD ONE CRITICAL SYSTEM'S PUMP--POWER STEERING--BE USED TO DRIVE A SECOND CRITICAL SYSTEM'S PUMP--HYDROBOOSTER?
2017-12-27

AIR BAGS PROBLEM

  • Date Of Incident: 2017-12-02
  • VIN: 1GC5KIC82BZ
  • Components: AIR BAGS
  • Summary: TAKATA RECALL NOT REPAIRED
2017-11-12

AIR BAGS PROBLEM

  • Date Of Incident: 2017-11-12
  • VIN: 1GC4C1C85BF
  • Components: AIR BAGS
  • Summary: TAKATA RECALL NOTHING YET BUT NOT COMFORTABLE DRIVING WITH A UNSTABLE BOMB IN MY VEHICLE. WHATS THE HOLD UP WITH A REPLACEMENT?
2017-10-29

AIR BAGS PROBLEM

  • Date Of Incident: 2016-06-27
  • VIN: 1GC4K1C82BF
  • Components: AIR BAGS
  • Summary: TAKATA RECALL: I HAVE ASKED THE DEALER TO REPLACE THE DANGEROUS AIRBAGS FIVE OR SIX TIMES IN THE PAST YEAR & A HALF AS WELL AS TELEPHONING GMC CORPORATE OFFICE TWICE. THEY KEEP TELLING ME THEY DON'T HAVE THE REPLACEMENT AIRBAGS. CONSEQUENTLY, THEY LEAVE ME, MY FAMILY & PASSENGERS IN DANGER OF SEVERE INJURY OR DEATH. HOW CAN I FORCE THEM TO REPLACE THE AIRBAGS?
2017-10-26

AIR BAGS PROBLEM

  • Date Of Incident: 2016-07-01
  • VIN: 1GC4C0C85BF
  • Components: AIR BAGS
  • Summary: RECEIVED LETTER FROM GM JULY 2016 ABOUT RECALL. CALLED DEALERSHIP THAT SOLD ME THE VEHICLE. THEY SAID, GM HAS NOT COME UP WITH A REPAIR YET. THE DEALERSHIP WOULD CALL TO SET UP REPAIR APPOINTMENT ONCE THEY KNOW OF REPAIR AND PARTS ON HAND. CALLED DEALERSHIP 10/26/2017 STILL NO CLUE ABOUT REPAIR PROCEDURE OR PARTS. THEY WILL CALL ONCE REPAIR IS KNOWN. WHY ISN'T THIS SAFETY ISSUE FIXED YET?
2017-08-04

POWER TRAIN,UNKNOWN OR OTHER,ENGINE PROBLEM

  • Date Of Incident: 2017-07-26
  • VIN: 1GC4K1C82BF
  • Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
  • Summary: DIESEL EXHAUST FILTER (DEF) AND FLOW REDUCTION TUBE ON DURAMAX LML ENGINE. FAUTLY DEF REQUIRES EXTREMELY HIGH TEMPERATURES TO CLEAN - OR REGENERATE - CAUSING THE DEF AND REDUCTION TUBE TO FAIL. HIGH TEMPERATURES ARE A FIRE HAZARD TO VEHICLE AND GRASS OR OTHER TERRAIN OVER WHICH THE TRUCK IS PARKED. GM NO LONGER MANUFACTURES THE REDUCTION TUBE, GM PART NUMBER 25960609 FORCING THE CONSUMER TO WAIT FOR GM TO MAKE PART ON SPECIAL ORDER BASIS - OVER 30 DAYS - OR FORCE CONSUMER TO REMOVE DEF OR MAKE OTHER FABRICATION, ORDER TO OPERATE THE VEHICLE. GM IS AWARE VIA CUSTOMER SERVICE AND DEALER COMPLAINTS THAT THE LACK OF PART 25960609 AVAILABILITY IS A NATION-WIDE PROBLEM AND HAS A HIGH FAILURE RATE. GM STOPPED PRODUCTION AS A COST SAVING MEASURE. THE DURAMAX LML ENGINE IS IN SERVICE MOSTLY AS COMMERCIAL VEHICLE FLEET. THUS, THERE IS A HIGH PROBABILITY OF UNSAFE FABRICATION IN ORDER TO RESTORE VEHICLE OPERATION.
2016-12-28

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2014-01-01
  • VIN: 1GC4K0CG9BF
  • Components: UNKNOWN OR OTHER
  • Summary: CRACKED DASH ABOVE DRIVER INSTRUMENT CLUSTER AND AROUND PASSENGER AIRBAG.
2016-04-20

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2016-02-05
  • VIN: 1GC4K1C83BF
  • Components: UNKNOWN OR OTHER
  • Summary: IBC ( INTEGRATED BRAKE CONTROLLER ) FACTORY INSTALLED IS NOT COMPATIBLE WITH TRAILER BRAKING SYSTEMS USING A EOH ( ELECTRIC OVER HYDRAULIC SYSTEMS) HOWEVER ACCORDING TO REPORTS ON VARIOUS WEB SITES AND GOING TO A GM DEALER THEIR RECOMMENDATION IS FOR OWNERS TO HAVE INSTALLED AT OUR ( OWNERS ) AFTERMARKET BRAKE CONTROLLERS WITH NO COMPENSATION , PEOPLE THAT HAVE BOUGHT THESE TRUCKS WERE NOT TOLD BY THE DEALERS WHO WERE/ ARE AWARE OF THE INCOMPATIBILITY ISSUE AND HAS CAUSED FINANCIAL BURDEN TO THE OWNERS , HOWEVER THE NEW 2016 HAVE HAD THE PROBLEM CORRECTED AND HAVE OFFERED NO SOLUTIONS TO PREVIOUS YEAR OWNERS OTHER THAN THE AFTERMARKET CONTROLLER EXPENSE . THIS ISSUE ALMOST CAUSED ME TO HAVE A CATASTROPHIC COLLISION IF I HAD NOT HAD THE THOUGHT AND AWARENESS TO DRIVE OFF THE ROAD INTO A DITCH WHICH INCURRED UPON ME A $850 TOWING BILL TO GET BACK ONTO THE HIGHWAY. I BOUGHT THE TRUCK IN JULY OF 2015 USED FROM A DEALER IN TALLAHASSEE ,FLORIDA AND HAD NOT USED THE TRUCK FOR TOWING A TRAILED UNTIL THE DATE OF THE INCIDENT!
2016-04-20

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2016-02-15
  • VIN: 3GCPKSE32BG
  • Components: UNKNOWN OR OTHER
  • Summary: THE DASHBOARD CRACKED ON THE PASSENGER SIDE OF VEHICLE NEAR THE TOP LEFT CORNER OF THE PASSENGER SIDE AIR BAG. DEALERSHIP WOULD FIX THE ISSUE BUT ONLY AT FULL COST TO ME, EVEN THOUGH I EXPRESSED THE CONCERN I HAVE HOW IF THE AIRBAG WERE TO DEPLOY THE SHARP EDGES OF THE CRACKED AREA MAY NOT ALLOW THE AIR BAG TO WORK PROPERLY. I.E. COULD PUNCTURE THE AIRBAG. ALSO SHARDS OF THE DASHBOARD COULD CAUSE HARM IF AIRBAG WERE TO DEPLOY
2016-04-04

AIR BAGS PROBLEM

  • Date Of Incident: 2016-04-04
  • VIN: 3GCPKSE33BG
  • Components: AIR BAGS
  • Summary: THE DASHBOARD IS BROKEN AT THE UPPER LEFT CORNER OF THE AIR BAG HOUSING ON THE PASSENGER SIDE.
2016-03-01

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2015-08-31
  • VIN: 3GCPCSE08BG
  • Components: UNKNOWN OR OTHER
  • Summary: I HAVE A 2011 SILVERADO 1500 AND ABOUT 6 MONTHS AGO MY DASH AROUND THE PASSENGER AIR BAG STARTED TO CRACK. I NOW HAVE 2 CRACKS AND THE AREA FEELS LOOSE WHICH WORRIES ME THAT IN CASE OF A ACCIDENT WITH AIRBAG DEPLOYMENT ON THE PASSANGER SIDE, THAT THIS COULD IMPAIR THE SAFETY AND DESIGN FOR ITS PURPOSE.

2011 Chevrolet Silverado 3500 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2011 Chevrolet Silverado 3500.

2021-02-05
  • Manufacturer: General Motors, LLC
  • Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
  • Summary: General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
  • Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
  • Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
2021-02-05
  • Manufacturer: General Motors, LLC
  • Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
  • Summary: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
  • Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
  • Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
2018-04-26
  • Manufacturer: General Motors LLC
  • Components: EQUIPMENT
  • Summary: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
  • Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
  • Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
2017-10-19
  • Manufacturer: General Motors LLC
  • Components: FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
  • Summary: General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
  • Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
  • Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
2014-07-02
  • Manufacturer: General Motors LLC
  • Components: ELECTRICAL SYSTEM
  • Summary: General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
  • Consequence: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
  • Remedy: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
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