2017 Chevrolet Silverado 3500 problems
The Chevrolet Silverado is a range of trucks manufactured by General Motors under the Chevrolet brand. Introduced for the 1999 model year, the Silverado is the successor to the long-running Chevrolet C/K model line. Taking its name from the top trim level from the Chevrolet C/K series, the Silverado is offered as a series of full-size pickup trucks, chassis cab trucks, and medium-duty trucks. The fourth generation of the model line was introduced for the 2019 model year.
The Chevrolet Silverado shares mechanical commonality with the identically related GMC Sierra; GMC ended the use of the C/K nomenclature a model generation prior to Chevrolet. In Mexico, high-trim level versions of the Silverado use the Chevrolet Cheyenne name (not to be confused with the 2003 concept). Competing against the Ford F-Series, Ram Pickup, Toyota Tundra, and Nissan Titan, the Silverado is among the best-selling vehicles in the United States, having sold over 12 million trucks since its introduction in 1998 as a 1999 model year.
History
The Silverado nameplate made its debut for the 1975 model year, becoming the top trim level on all Chevrolet C/K trucks, slotted above Custom Deluxe, Scottsdale, and Cheyenne. For the 1968 model year (seven years before the Silverado), GMC C/K trucks used variations of the Sierra name (Sierra, Sierra Classic, Sierra Grande, and High Sierra). Even after the C/K series officially ended, GM still uses the CK and the CC in their current model codes, to denote a two-wheel drive (CC), and four-wheel drive (CK).
For the 1988 GMT400 model architecture, Chevrolet retained the C/K model nomenclature, with GMC branding its full-size line as Sierras. While sharing the same body and chassis, the model chronology of the Silverado and Sierra are different, with five generations of the Sierra, while four of the Silverado.
In 2018, at the NTEA Work Truck Show in Indianapolis, Indiana, Chevrolet unveiled the first medium-duty Silverado, expanding the model line to a 4500HD, 5500HD, and 6500HD chassis cab. Largely the successor to the 2003–2009 GMT560 chassis, the medium-duty trucks are exclusive to Chevrolet, with no plans for an equivalent GMC version. Instead, Navistar International (now partnering with GM) would sell the medium-duty trucks as a rebadged counterpart, called the CV. This is in fact a very similar nod to how the Avalanche did not have a GMC Yukon–based equivalent, but instead, Cadillac would take its place as the former's rebadged counterpart, the Escalade EXT.
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Common 2017 Chevrolet Silverado 3500 problems
The 2017 Chevrolet Silverado 3500 has been reported to have several common problems, primarily related to the transmission system, fuel system, and steering.
- Fuel System Issues: The Silverado 3500 has had recalls related to the fuel system, including a recall for fuel rail crossover tube retainer screws that may not meet specifications and may break. This issue can lead to fuel leaks and potential fire hazards.
- Steering Problems: Some owners have reported steering issues, such as the bolt that attaches the intermediate steering shaft to the steering gear not meeting specifications, which may result in the loss of steering. This can be a severe safety concern and should be addressed immediately.
- Brake Issues: There have been recalls related to the brake system, including the hydro-boost brake booster pressure accumulator that may crack and separate during normal operating conditions. This can lead to a loss of brake function and should be addressed promptly.
- Airbag Recall: In 2016, GM announced an airbag recall affecting 4 million vehicles, including the Silverado 3500. Software errors were found to disable the front airbags and seatbelt pretensions after "certain driving conditions," which can be a severe safety concern.
It is essential to address these issues promptly to ensure the safety and reliability of the 2017 Chevrolet Silverado 3500. Regular maintenance and inspections can help identify and prevent these problems from becoming more severe. If you notice any of these issues, it is recommended to take your vehicle to a certified repair shop or dealership for further inspection and repair.
What is the most common problem with the 2017 Silverado?
Car Complaints had 648 complaints about the 2017 Silverado, with 75 specific to the transmission. Issues and complaints include hard shifts, hesitation, jerking, and clunking in low gears. “The 2017 Chevy Silverado 1500 has an early trend of the transmission shifting hard, surging, and jerking,” they write.
Was 2017 a good year for Chevy Silverado?
Edmunds' Expert Rating. A wide range of body styles, an impressive interior, and a lineup of powerful and fuel-efficient engines make the 2017 Chevrolet Silverado a solid choice in the full-size pickup class.
What are the most problematic Silverado years?
The 2008 model year competes with the 2014 model year as one of the worst ever produced. Due to its frequent engine problems and overuse of oil, which was repair that cost owners over $2,700 to fix, this problem continued onward from the 2007 into the 2009 model years.
Is there a recall on 2017 Chevy Silverado transmission?
Chevy Silverado recalls over the years have been related to a range of issues, including improperly-cast sun gears, software defects causing erratic shifts and overheating in the transmission (2015-2019 models), missing metal tabs in the front driver's side airbag module (2021 models), and brake fluid leaks that may ...
What is the most common problem with the 2017 Silverado?
Car Complaints had 648 complaints about the 2017 Silverado, with 75 specific to the transmission. Issues and complaints include hard shifts, hesitation, jerking, and clunking in low gears. “The 2017 Chevy Silverado 1500 has an early trend of the transmission shifting hard, surging, and jerking,” they write.
Was 2017 a good year for Chevy Silverado?
Edmunds' Expert Rating. A wide range of body styles, an impressive interior, and a lineup of powerful and fuel-efficient engines make the 2017 Chevrolet Silverado a solid choice in the full-size pickup class.
What is the news on the 2017 Silverado 3500HD?
The 2017 Silverado 3500HD gets an all-new 6.6L Duramax Turbo-Diesel V-8 engine. Assigned RPO code L5P, the new B20-compatible Duramax is mated to the Allison 1000 6-speed automatic transmission (MW7) and is available across all trim levels of the 2017 Silverado Heavy Duty.
Is the Chevy Silverado 3500 a good truck?
the Competition. The 2024 Chevrolet Silverado 3500 HD is a great pickup for buyers who want serious heavy-duty capability combined with good drivability and a quiet ride. The Chevy is a workhorse with extreme towing and hauling skills, especially with its formidable diesel engine and 10-speed automatic transmission.
2017 Chevrolet Silverado 3500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Silverado 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Service brakes problems
- Engine problems
- Unknown or other problems
- Electrical system problems
The graph below shows statistics for all 2017 Chevrolet Silverado 3500 vehicle components and the number of complaints received.
Latest 25 complaints 2017 Chevrolet Silverado 3500
The NHTSA has received 137 complaints about various vehicle components related to the 2017 Chevrolet Silverado 3500. Below are the 25 most recent complaints reported for 2017 Chevrolet Silverado 3500 vehicles.
POWER TRAIN PROBLEM
- Date Of Incident: 2017-10-17
- VIN: 3GCUKSEJXHG
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that when driving at various speeds, there were rattling and vibrating sensations coming from the vehicle. In addition, when driving at low speeds there was a thumping noise emitting from the vehicle. The vehicle was taken to the dealer who diagnosed the transmission needed to be reprogrammed. The vehicle was repaired however the failure persisted. The vehicle was returned to the dealer who reprogrammed and drained the transmission fluid. The dealer informed the contact that when draining the transmission, metal shavings were discovered and that it was common. The failure persisted. The vehicle was taken to a transmission auto body where it was diagnosed that the transmission needed to be rebuilt. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed there was no recall and the repair was not covered under warranty due to being passed the year allowed. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 10,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-03-19
- VIN: 3GCUKREC6HG
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated when the vehicle was started, there was a grinding noise coming from the engine and transmission area. The contact stated when driving the vehicle there was a hard shift when shifting gears. There were no warning lights illuminated. The vehicle was taken to a local mechanic who performed a diagnostic stating the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,900.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-10-06
- Fire: 1
- VIN: 3GCUKREC8HG
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at approximately 60 MPH, the vehicle made grinding sounds. The contact pulled over on the side of the roadway. Upon inspection, the contact noticed flames coming from the rear differential, and the driveshaft had detached. The contact extinguished the flames with bottled water. The vehicle was towed to the dealer, where it was diagnosed that the rear axle had detached and the driveshaft had struck the transfer case. The contact was informed that the rear end and transfer case needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-05-11
- VIN: 1GCVKREC2HZ
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at various speeds, the vehicle shut off and the entire instrument panel started flickering. In addition, the wheel would independently turn itself. The ABS warning light was illuminated. The vehicle was towed to a lot. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2023-06-19
- Crash: 1
- VIN: 3GCPCREC1HG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving approximately 5 mph, the braking system suddenly failed causing the brake pedal to become extremely hard to press and the vehicle would not immediately stop. As a result, the contact crashed into a utility pole. During the incident, no injuries were reported and no police report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 19V761000(Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 118,000.
STEERING PROBLEM
- Date Of Incident: 2023-07-29
- VIN: 3GCUKSEC1HG
- Components: STEERING
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed and turning, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.
ENGINE PROBLEM
- Date Of Incident: 2023-07-10
- VIN: 3GCUKREC7HG
- Components: ENGINE
- Summary: The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The contact stated that the vehicle stalled, and the gear shifter became inoperable. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,564.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-03-13
- Number Of Injuries: 1
- Crash: 1
- VIN: 1GCVKREC9HZ
- Components: SERVICE BRAKES
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulics, Service Brakes, Electronic Stability Control). The contact stated that while driving at 55 MPH, the brake pedal was depressed; however, the vehicle failed to reduce speed and stop immediately, which caused the contact to rear-end another vehicle. The contact sustained injuries and received medical attention. A police report was filed. The vehicle was towed to a tow shop. The vehicle has not been deemed totaled. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-07-01
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that the vehicle was unable to start. The contact replaced the battery and starter; however, the failure recurred. Upon inspection, the contact noticed that the fuse panel had melted. The vehicle was towed to the dealer where it was determined that the main wiring harness and the fuse panel needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2022-08-09
- VIN: 1GCVKSEJ0HZ
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 60 MPH when depressing the accelerator pedal, the vehicle began to shudder. The contact stated no warning light was illuminated. The contact stated he continued to drive to his residence. The contact took the vehicle to a local dealer, where it was diagnosed with needing the torque converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 50,676.
STRUCTURE PROBLEM
- Date Of Incident: 2021-06-25
- Components: STRUCTURE
- Summary: The contact owns a 2017 Chevrolet Silverado 3500. The contact stated there was space between the subframe and the dump body; due to hinge failure which caused the body to move from side to side. There were no warning lights illuminated. The contact also stated that he was unable to release the tailgate in a pivot position; however, when the dump body was flat the tailgate operated as designed. The contact stated that the hydraulic system was operating as designed. The vehicle was taken to an independent mechanic for other repairs; however, the mechanic was unable to determine the cause of the failure with the tailgate. The vehicle was not repaired. Additionally, the failure was with the tailgate unable to line back up correctly; however, another independent mechanic had since repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 66,000. The VIN was not available.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-04-18
- VIN: 1gc4k0cy1hf
- Components: UNKNOWN OR OTHER
- Summary: The touchscreen malfunctions intermittently. My vehicle currently has 36,687 miles and this problem has persisted for a while and is getting worse. It has been to the dealer several times and has been reprogrammed. The dealer now is telling me they don’t know what to do. The problem is the touchscreen develops a mind of its own and it starts calling people of the phone contact list or my personal favorite is the radio turns itself on at almost full volume. At other times it tries to contact Onstar when not needed or it mutes the phone call. It’s bad enough that I’m no longer able to use hands free calling in my vehicle. All of these actions either scare you as it is not expected or they require you to take you’re eyes off the road to shut off the radio, unmute the call, or to cancel the call. P.S. To me it does appear to be worse the warmer it is.
VISIBILITY PROBLEM
- Date Of Incident: 2022-03-22
- Fire: 1
- VIN: 1gc4k0ey8hf
- Components: VISIBILITY
- Summary: The contact own a 2017 Chevrolet Silverado. The contact noticed that the plastic piece from the rear defroster window was sparking and smoke was coming from rear window. In addition, the plastic was melting. The vehicle was taken to the dealer where it was diagnosed that the rear window defroster assembly needed to be replaced. The vehicle was not repaired, The manufacturer was notified of the failure, The approximate failure mileage was 68,000.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2022-01-20
- VIN: 1GC4K0EY1HF
- Components: FORWARD COLLISION AVOIDANCE
- Summary: Since the purchase of the truck the vehicle does emergency breaking at different times from what seems to be faults sensor input. #1 on freeway onramp specialty circular 2 lane, if on the inside lane the truck will alarm and drop the throttle out. This also happens some time at the 3/4 point of the on ramp when cars on the freeway are perpendicular in front of the vehicle. # 2 the same alarm and throttle dropout happen on the freeway randomly and on two lane roads when vehicle are approaching on a 2 line road. I don’t know if break lights are activated, but I have had people honk at me for the deceleration.
EQUIPMENT PROBLEM
- Date Of Incident: 2021-12-28
- VIN: 1GC4K0EYXHF
- Components: EQUIPMENT
- Summary: The contact owns a 2017 Chevrolet Silverado 3500. The contact received a recall notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.
EQUIPMENT PROBLEM
- Date Of Incident: 2021-08-01
- VIN: 1GC4K1EY2HF
- Components: EQUIPMENT
- Summary: The contact owns a 2017 Chevrolet Silverado 3500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, McCarthy Chevrolet (675 N Rawhide, Olathe, KS 66061) were made aware of the recall but informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS PROBLEM
- Date Of Incident: 2021-10-26
- Crash: 1
- VIN: 1gcvkrec4hz
- Components: AIR BAGS
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that while her husband was driving at 70 mph, he hit a deer. Only the trim of the side curtain air bags deployed with a powder substance released from the air bags. The driver and passenger-side air bags did not deploy upon impact. No injury was sustained. A police report was filed. The vehicle was towed to a tow yard. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
STEERING PROBLEM
- Date Of Incident: 2021-08-02
- Crash: 1
- VIN: 3gcpcrec2hg
- Components: STEERING
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at 15 mph, the power steering had failed while making a turn and the steering wheel would not turn. The contact crashed into a light pole. The contact hit his head on the seatbelt anchor ring. No medical attention was received. A police report was filed. The vehicle was towed to the dealer but the dealer could not replicate the failure after a test drive. The vehicle was not repaired. The contact stated that the failure occurred on two separate occasions. The manufacturer was made aware of the failure and informed the contact there was no recall for the vehicle's year and model. The failure mileage was approximately 60,000.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-03-25
- VIN: 3GCUKSEJ0HG
- Components: FUEL/PROPULSION SYSTEM
- Summary: UPON STARTUP.. ENGINE IDLE WAS ROUGH. CHECK ENGINE LIGHT CAME ON. CODE P050D WAS FOUND. TOOK IT TO A MECHANIC AND THE INJECTORS ARE BAD
POWER TRAIN PROBLEM
- Date Of Incident: 2020-03-10
- VIN: 3GCUKSEC0HG
- Components: POWER TRAIN
- Summary: 1ST TO 2ND GEAR SHIFTS ARE HESITANT AND ROUGH, SOMETIMES DANGEROUS CAUSING TRUCK TO JUMP FORWARD. USUALLY IN PARKING LOTS. IF STOPPED ON A DOWNHILL ; I TAKE FOOT OFF BRAKE THEN THE TRUCK WILL ROLL LIKE ALL CARS DO, AND THEN WHEN I STEP ON THE ACCELERATOR, THE TRUCK ENGINE WILL REV UP AS IF IN NEUTRAL THEN SLAM INTO GEAR CAUSING ME TO NEARLY REAR END THE CARS IN FRONT ON MULTIPLE OCCASIONS
STRUCTURE PROBLEM
- Date Of Incident: 2020-03-04
- VIN: 1GC1KWEY1HF
- Components: STRUCTURE
- Summary: TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING 20 MPH, WATER STARTED TO LEAK NEAR THE DRIVER'S SUN VISOR. THE VEHICLE WAS TAKEN TO WOODRUFF CHEVROLET LOCATED AT (6007 SC-101, WOODRUFF, SC 29388), WHERE IT WAS DIAGNOSED WITH NEEDING ANTENNA TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 87,594.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2017-08-01
- VIN: 1GCRCREC4HZ
- Components: SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL CLUNKING SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE OIL LEVEL WAS ALWAYS LOW. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO THE MIDWAY CHEVROLET LOCATED AT (2323 W BELL RD, PHOENIX, AZ 85023) WHERE THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC), THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TOLD THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-03-07
- VIN: 1GCVKREC3HZ
- Components: UNKNOWN OR OTHER
- Summary: DRIVING ON THE INTERSTATE SEEMS TO BE ONLY ABOVE 70MPH OR MORE THE TRUCK VIBRATES VERY BAD IN THE SEATS, FLOOR, ARMREST.. 70MPH AND LESS I FEEL NOTHING AND RIDES SMOOTH.. AT 80MPH IT LITERALLY FEELS LIKE YOUR GONNA LOSE CONTROL.. VERY UNSAFE IN MY OPINION
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-12-10
- VIN: 1GC1KVEG9HF
- Components: SERVICE BRAKES
- Summary: MY 2017 CHEVY 2500HD SILVERADO SHAKES HARD WHEN THE BRAKES ARE APPLIED.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2020-02-10
- VIN: 3GCUKREC8HG
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
- Summary: TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR WHEN TURNED ON. THE VEHICLE WAS TAKEN TO THE CHEVROLET OF BOISE LOCATED AT (12300 W FAIRVIEW AVE, BOISE, ID 83713), WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS CRACKED. THE DEALER STATED THAT IT WAS A RECURRING FAILURE FROM 2015 AND 2016 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER ALSO STATED THAT THE FORWARD DRIVE ENGAGEMENT SWITCH SHOULD NOT BE LEFT ON AUTO, TO AVOID AUTOMATIC SWITCH FROM TWO TO FOUR DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT*JB
2017 Chevrolet Silverado 3500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2017 Chevrolet Silverado 3500.
- Manufacturer: General Motors, LLC
- Components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Summary: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
- Consequence: An engine stall increases the risk of a crash.
- Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
- Manufacturer: General Motors, LLC
- Components: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- Summary: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
- Consequence: An electrical short-circuit can increase the risk of a fire.
- Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
- Manufacturer: General Motors LLC
- Components: ENGINE
- Summary: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
- Consequence: A short-circuit may damage the engine components and increase the risk of fire.
- Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
- Manufacturer: General Motors LLC
- Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Summary: General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.
- Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
- Remedy: GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.
- Manufacturer: General Motors LLC
- Components: SEAT BELTS:FRONT:RETRACTOR
- Summary: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
- Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
- Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
- Manufacturer: General Motors LLC
- Components: AIR BAGS:FRONTAL
- Summary: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional sources
More sources of information about 2017 Chevrolet Silverado 3500 problems:
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Jul 19, 2022 ... My brother in laws 2017 GMC Yukon SLT also had to be replaced around 75k. ... Too be honest, I paid 3500 ... 1993 Chevy Silverado 1500. 1 upvote · 1 ...
2011 Silverado 3500 DEF issues | Chevy and GMC Duramax Diesel ...
May 30, 2017 ... Hello All, 2011 Chevy Silverado 3500 LTZ SRW Duramax Bought it from the original owner at 18,800 miles 2013. Now has 48 K 5/2017.
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