2021 Audi Q7 problems
The Audi Q7 is a crossover SUV made by the German manufacturer Audi, unveiled in September 2005 at the Frankfurt Motor Show. Production of this seven-seater SUV began in the autumn of 2005 at the Volkswagen Bratislava Plant in Bratislava, Slovakia.
The Q7 was the first SUV sold by Audi and went on sale in 2006. Later, Audi's second SUV, the Q5, was unveiled as a 2009 model. Audi has since unveiled a third SUV model, the Q3, which went on sale in the third quarter of 2011, and a fourth SUV model, the Q2, which went on sale in November 2016. The Q7 shares a Volkswagen Group MLB platform and chassis with the Bentley Bentayga, Lamborghini Urus, Porsche Cayenne and the Volkswagen Touareg.
The Q7 is the second largest vehicle from Audi, after its exterior size was being surpassed by the Q6 since 2022. While the Q7 has been the flagship SUV in Audi's product portfolio, a top-of-the-line model with a lower roof, called the Audi Q8, was released in 2018.
It was one of the vehicles involved in the Volkswagen emissions scandal, with the company ordered to buy back some of the affected cars manufactured between 2009 and 2012. The Q7 is also subject to hundreds of NTSB complaints with many relating to potentially catastrophic engine failure issues, and a class-action lawsuit related to squealing brakes.
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Common 2021 Audi Q7 problems
The 2021 Audi Q7 has been reported to have several common problems based on complaints from owners of this car model. These issues include:
- Knock Sensor: Several Audi Q7 owners have encountered a situation where their check engine light comes on, indicating a problem with the knock sensor. Malfunctioning knock sensors can often lead to reduced acceleration and potential engine damage.
- Front Headrests: Some Audi Q7 drivers have reported uncomfortable front headrests that tilt too far forward, causing back pain or neckache while driving. Although the Audi Q7 front headrest can be tilted further back, some drivers say the range of movement is insufficient for comfortable driving.
- Rear Axle: Audi has recalled more than 31,000 vehicles, including the 2021 Q7 model, because of a problem with the rear axles alignment, causing uneven wear on the rear tire. As part of the repair procedure, dealerships were supposed to inspect the alignment of the rear axle. However, the repair instructions provided by Audi should have included this crucial step. As a result, the rear axle may remain misaligned, causing premature wear on the rear tires.
- Leaking Sunroof: Several vehicle owners have reported sunroof leaks causing electrical problems with radio speakers and other electrical such as indicators and lights. This issue is more common in the 2007 Audi Q7 model.
- Suspension/Shocks: A few of the most common issues with Audi Q7 air suspension systems are the suspension warning light coming on, loss of ride height and noisy sounds from the suspension system. While it’s possible to drive an Audi Q7 with a faulty air suspension, it’s not recommended. Driving with a defective system can lead to safety issues and more damage to the vehicle.
- In-Car Electronics: The infotainment system in the 2021 Audi Q7 has been criticized for being slow or impossible to pair with CarPlay, often requiring the vehicle to be stopped and turned off before attempting to pair again. The phone connectivity is also reported to be flaky, with the mapping/music/display system freezing often and requiring a hard reboot. The digital dashboard has also been reported to stop working, requiring replacement under warranty.
These issues have been reported by owners of the 2021 Audi Q7, and while some may be covered under warranty, others may require costly repairs. It is essential for potential buyers to be aware of these common problems before making a purchasing decision.
What is the common problem for Audi Q7?
The Audi Q7 isn't particularly known for reliability. It's gotten a low RepairPal because SUVs like the Q7 are generally known to have higher ownership costs and more frequent visits to the mechanic than sedans. The Audi Q7's common problems include engine issues like misfires and knock sensor failure.
What is the best year of the Audi Q7?
What's the best year? The 2015+ models have improved over the first generation. Many reviewers recommend the 2017 Q7 thanks to its enhanced mid-size luxury crossover SUV design and improved engine performance. Others say the 2014 Audi Q7 is the best vehicle option if you enjoy a luxurious interior design.
Is maintenance high on an Audi Q7?
Audis are expensive cars to maintain. According to RepairPal, the average annual Audi repair cost is $987. This is much higher than the average across all brands, which is $652.
What is the suspension problem on the Audi Q7?
Why Your Audi Q7 Keeps Having Suspension Issues. Your Audi Q7's fancy air suspension has a lot of moving parts: compressors, air bags, valves, and sensors. These can fail because of age, leaks, or electrical problems. Regular wear and tear play a part too.
What is the most common problem of Audi Q7?
The Audi Q7 isn't particularly known for reliability. It's gotten a low RepairPal because SUVs like the Q7 are generally known to have higher ownership costs and more frequent visits to the mechanic than sedans. The Audi Q7's common problems include engine issues like misfires and knock sensor failure.
What is the best year of Audi Q7?
What's the best year? The 2015+ models have improved over the first generation. Many reviewers recommend the 2017 Q7 thanks to its enhanced mid-size luxury crossover SUV design and improved engine performance. Others say the 2014 Audi Q7 is the best vehicle option if you enjoy a luxurious interior design.
What is the suspension problem on the Audi Q7?
Why Your Audi Q7 Keeps Having Suspension Issues. Your Audi Q7's fancy air suspension has a lot of moving parts: compressors, air bags, valves, and sensors. These can fail because of age, leaks, or electrical problems. Regular wear and tear play a part too.
What happened to Audi Q7?
Audi has given its seven-seat Q7 SUV a mild update for 2024, introducing new styling and tech features. This is the second facelift for this generation of Q7 after it originally entered production in 2015.
2021 Audi Q7 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Audi Q7 problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Engine problems
- Unknown or other problems
- Steering problems
- Forward collision avoidance problems
The graph below shows statistics for all 2021 Audi Q7 vehicle components and the number of complaints received.
Latest 25 complaints 2021 Audi Q7
The NHTSA has received 39 complaints about various vehicle components related to the 2021 Audi Q7. Below are the 25 most recent complaints reported for 2021 Audi Q7 vehicles.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-07-23
- VIN: WA1LXAF76MD
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: During commute dash lit-up with "central indicator light", "Vehicle starting system; malfunction! Please contact Service" warning notice, "Audi pre sense" yellow-lit dash warning light, yellow-lit battery warning light that alternated to red-lit battery warning light. AC automatically shut off, radio shut off, was able to limp vehicle home. Restarting the vehicle gave a "Battery low voltage" reading then a vehicle failure "immediately turn vehicle off when safe" message followed by the "Vehicle starting system; malfunction! Please contact Service" warning notice. Towed Audi to local Audi shop in Charlottesville, VA, where it was diagnosed with starter generator failure, part was reportedly ordered on 27 July 2024; no indication as to whether the part has arrive at Audi shop. No details on the battery as of 01 August 2024.
ENGINE PROBLEM
- Date Of Incident: 2024-07-20
- VIN: WA1LXAF71MD
- Components: ENGINE
- Summary: Water pump started leaking at 55K miles resulting in low coolant level. Vehicle was inspected by the dealer and confirmed that replacement is required.
ELECTRICAL SYSTEM,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-06-16
- VIN: WA1VXAF75MD
- Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION
- Summary: Safety recall for backup camera has tried to be repaired 3 times now and not fixed.
ENGINE PROBLEM
- Date Of Incident: 2024-03-01
- VIN: WA1LXAF73MD
- Components: ENGINE
- Summary: CARRO COMPRADO 13 DE FEBRERO DE 2024 APROXIMADAMETE A LAS DOS SEMANAS SE PRENDIO LA LUZ DE PRESION DE LLANTAS Y EL ENGINIER, SE LE METIO LA COMPUTADORA Y ARROJO EL CODIGO P0299. SE PAGO POR LA REPARACION EL DEALER LO MANDO A UN TALLER PARTICULAR PORQUE ELLOS MANEJAN ESE TIPO DE CARRO . ACA LO ARREGLARON CUANDO LO MANEJAMOS VOLVIO A SALIR LA LUZ LO ENVIARON NUEVAMENTE AL TALLER Y ELLOS LO REENVIARON A LA AUDI . AHI LO REPARARON VOLVEMOS A MANEJARLO Y SALE LALUZ NUEVAMENTE... AHORA EL VENDEDOR NOS DICE Q HAY PROBLEMA CON LA BOMBA DE AGUA Y Q ESTO ES LO QNOS HACE PRENDER LA LUZ ..SU COSTO APROXIMADO DE 4000 DOLARES... EN CONCLUSION ME VENDIERON EL CARRO MALO.. ME ESTAFARON ... ELLOS NUNCA ME DIERON EL INFORMA DEL CARRO NI DEL SERVICIO Q ELLOS NO LO TENIAN Q HACER...
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-03-06
- VIN: WA1VXAF75MD
- Components: ELECTRICAL SYSTEM
- Summary: Twice in the last 2weeks the vehicle has an electrical system failure while on expressway. This is dangerous as the message tells you to immediately stop driving. On a highway this is a serious hazard.
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2024-02-28
- VIN: WA1AXAF70MD
- Components: STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
- Summary: My car first had a warning “Electrical system: malfunction! Please contact Service.” I made a appointment at my Audi dealership 2 days later, but the next day i got more warnings. “Automatic start/stop system: malfunction!” then my power steering was not working. I decided to drive straight to the service department that afternoon, but never made it. In rush hour traffic on a busy street, my Q7 started beeping every warning - “Electrical system: malfunction! Safely stop vehicle”, “Drive system: malfunction! Stop vehicle safely” and the vehicle decreased speed then abruptly turned off. I was so scared that I would get hit by the traffic zooming around me. It wouldn't go into neutral and my parking brake was engaged blinking. I put on my hazard lights and called 911 for traffic assistance while sitting in my car. I was able to safely exit and after calling Audi, I could get my car into neutral and move it off the busy street with the help of some good Samaritans. I had the car towed to Audi. The service department said they have seen this a handful of times and that it's a problem with the accelerator/generator.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-13
- VIN: WA1LXAF71MD
- Components: ELECTRICAL SYSTEM
- Summary: Car displayed electrical Issue when driving daughter to school. Let husband know but was only a yellow warning and had a full day planned. I unfortunately assumed it was just a battery issue and continued with my day, but made an appointment at Audi for repair. I drove to my next appointment and the yellow warning moved to a red warning but I was 20 minutes from home. I called my husband and warned him I’d probably not make it all the way home, I made it another 10 miles and then it completely turned off on the freeway, I was prepared and had stayed in the right lane thinking this could be coming. Towed the car to Audi, they are ordering parts and warned it could be 4 weeks before I got my car back. The “generator” needs to be replaced.
ELECTRICAL SYSTEM,LANE DEPARTURE PROBLEM
- Date Of Incident: 2023-11-24
- VIN: WA1VXAF77MD
- Components: ELECTRICAL SYSTEM,LANE DEPARTURE
- Summary: Per carfax, my preowned 2021 Q7 with 9k miles has had several visits to audi dealerships. The car was eventually used for a buy back. That said, Audi USA "fixed" the vehicle and sold it. The car is NOT fixed and as the new owner I've waited 2 weeks after buying this car to drive and possess it only to have the battery warning light back on the dashboard after taking possession today. The car was previously at an audi dealership before it was cleared to be shipped to me. It seems Audi is unable to fix this car. I will need to tow it now to another audi dealership as I'm afraid the car will lose all power during any attempt to drive it back to a dealership.
STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE PROBLEM
- Date Of Incident: 2023-11-15
- VIN: WA1LXAF70MD
- Components: STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE
- Summary: Battery light on dash red and yellow abs light on.. multi Electric faults. On my massage board and car died on the road.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-10-23
- VIN: WA1LXAF73MD
- Components: UNKNOWN OR OTHER
- Summary: Forward Sunroof implosion into passenger compartment. No visible outside debris or projectiles. Vehicle underway, speed approximately 55mph , weather clear, moderate winds, traffic heavy. No accident, minor abrasion injury.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-10-08
- VIN: WA1LXAF70MD
- Components: ELECTRICAL SYSTEM
- Summary: While driving, vehicle flashed red error codes for an electrical system malfunction and indicated that the vehicle should be stopped as soon as possible. As part of this failure, the auto start/stop for the vehicle became disabled. Vehicle was towed to Audi dealer, and after sitting on the lot for a week, the dealer confirmed that the starter generator for the 48V mild hybrid system failed.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-10-12
- VIN: WA1VXAF75MD
- Components: ELECTRICAL SYSTEM
- Summary: Starter Generator Failed on 10/12/2023 while the car was being driven. Warning received was "Electrical system: Malfunction! Safely stop vehicle" There are multiple reports online of people experiencing similar problems and have had recalls. We never had a recall and this could have caused a fatality. We feel Audi has been negligent.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-09-17
- Crash: 1
- VIN: WA1AJAF76MD
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: on Sep 17 2023 my wife was driving her Audi Q7. which has 25,780 miles. She drove to a parking lot for a hiking trip, pressed on the brake and the car instead of stopping accelerated. She kept trying to press the brake, however the car did not stop until it hit a tree. The car has been towed to our house and it is not driveable. The car has not been inspected yet. I plan on calling the Audi dealer on Monday, Sep 18th. No lights appeared before the incident.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2023-09-12
- VIN: WA1AXAF79MD
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
- Summary: While driving with my 4 year-old daughter a notification appeared on the driver display that there is an “Electrical Malfunction” and to call the service department. A few minutes later, while actively driving on the same busy road in my town, the vehicle completely turned off, including the power steering and ABS breaks. I was stuck in the middle of a busy intersection with no hazard lights and no ability to even shift the vehicle into neutral to move it. I was genuinely concerned for my safety and the safety of my daughter, as we were stranded in the middle of a busy intersection during rush hour. It was a harrowing experience to say the least. Eventually we had the vehicle towed. When I called Audi, they informed me that they suspected it was the “starter generator” and that they were aware of the issue, but this was the first I had heard of it. They subsequently confirmed that it was the starter generator and are less than accommodating.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-08-16
- Number Of Injuries: 1
- Components: UNKNOWN OR OTHER
- Summary: The contact owns a 2021 Audi Q7. The contact stated that while driving at unknown speeds and making a left turn, the vehicle jerked and stalled. The contact was able to pull over into a parking lot. There was an unknown red message displayed regarding the pressure sensor. The driver sustained injuries to the head, arm, neck, and back, but medical attention was not provided. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 26,789. The VIN was not available.
SEAT BELTS PROBLEM
- Date Of Incident: 2023-07-27
- VIN: WA1VXAF71MD
- Components: SEAT BELTS
- Summary: The seat belt has now come unlocked from the locked position multiple times without unbuckling the seat. This is an issue because it's the seat belt used to install an infant car seat, so the car seat is not locked into place, which could be a major issue in the event of a crash. The seat belt retractor has randomly unlocked multiple times after being locked into place. The car dealership was unable to replicate the problem, but it has since occurred multiple times at home.
SEAT BELTS PROBLEM
- Date Of Incident: 2023-07-23
- VIN: WA1VXAF71MD
- Components: SEAT BELTS
- Summary: The right rear seat belt locking retractor, which was locked when I put my son in his car seat, became unlocked in motion during our trip while his car seat was in use. I check the lock each time I place him in his car seat, and it was locked at the beginning of our journey. Having an unlocked safety belt puts a child at risk since their car seat can't be properly secured with an unlocked safety belt. The retractor had worked prior to this instance since I started using it with our car seat 3 months ago. I have reached out to the Audi dealership and have not heard back.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-04-16
- VIN: WA1LXAF77MD
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Electric malfunction signal all sudden appears while driving and engine start malfunction.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-02-23
- VIN: WA1VXAF7XMD
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2021 Audi 7. The contact stated that while operating the vehicle electrical warning messages would suddenly display. One while the wife was driving approximately 20 MPH the vehicle suddenly shut off in the middle of the road. The vehicle was later towed to the local dealer who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by the service advisor that the failed alternator was a known issue and the manufacturer had extended the warranty for the alternator and the replacement alternator was on a ten-week delay due to the high demand for the part. The manufacturer was notified of the failure. The failure mileage was 27,000.
TIRES PROBLEM
- Date Of Incident: 2023-03-15
- VIN: WA1LXAF78MD
- Components: TIRES
- Summary: 285/40R21 At the end of a Vermont ski trip, left to return home on the morning of 3/15/23 at approximately 8am. Outside temperature was approximately 30 deg F and it was snowing. Due to partially snow-covered roadways, speeds were limited to 35-40 mph. After driving for approximately 20 minutes, the tire pressure warning indicated, followed approximately 30 seconds later by catastrophic sidewall failure and complete tire deflation. The rapid loss of tire pressure combined with the slippery road service was extremely dangerous and we were very fortunate in steering the car to a safe parking area without losing control or colliding with other nearby vehicles. Audi roadside assistance was contacted and the car was towed to a local dealer. Upon inspection, the failed tire (original OEM supplied) showed no evidence of puncture, only catastrophic failure of the sidewall. The failed tire is being held at the dealer in Rutland, VT. Because of a similar failure on 11/12/22 with another of the (4), original OEM tires, all (4) tires were replaced with Pirelli tires as it was no longer safe to continue driving on any of the original Continentals.
TIRES PROBLEM
- Date Of Incident: 2022-11-11
- VIN: WA1LXAF78MD
- Components: TIRES
- Summary: 285/40R21 I was pulling out of a parking lot onto Rt 40, a secondary, 2-lane road, at approximately 6pm. As I accelerated to approximately 30 mph, without warning I heard a loud noise and felt the pull of the right front tire. I pulled off into a gas station parking area that was nearby and was very fortunate to have avoided an accident due to the significant traffic at the time. Upon inspection, the tire had a complete and catastrophic failure of the sidewall, stranding me at that location until Audi roadside assistance transported the vehicle to our local dealer approximately an hour later.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-02-16
- VIN: WA1LXAF72MD
- Components: ELECTRICAL SYSTEM
- Summary: Electrical system malfunction causing the car to fail Steering Parking brake Vehicle lights Vehicle starting system Stabilization control
STEERING,ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-01-30
- VIN: WA1LXAF78MD
- Components: STEERING,ELECTRICAL SYSTEM,ENGINE
- Summary: Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, electric system malfunction, steering malfunction) then a few minutes later transmission failure and engine failure imminent.... attempted to move out of traffic. Luckily, I made it to the right lane before the steering shut down, then the transmission failed (stepping on the gas caused the engine to rev, but no power was delivered to the wheels), and last the car completely died. Had to have it towed to dealership. Dealership confirmed that the starter/generator failed.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-01-25
- VIN: WA1LXAF77MD
- Components: ELECTRICAL SYSTEM
- Summary: My 2021 is having an issue with the starter generator. Apparently this is a issue with many Audi's
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2023-01-12
- VIN: WA1LXAF79MD
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
- Summary: While driving the vehicle, error messages began appearing on the in-panel dashboard display. At first, a yellow/orange battery icon appeared with the message "Electrical system: malfunction! Please contact Service". Within an hour, the car experienced another electrical system malfunction (red battery icon appeared with the message "Electrical system: malfunction! Safely stop vehicle") along with a host of other error messages (Brakes: malfunction, Steering: malfunction, Parking brake: malfunction, Vehicle lights: malfunction, Stabilization control (ESC/ABS): malfunction, Drive system: malfunction, Transmission: malfunction). The car was undrive-able at this point, coasted to a stop and could not be restarted while on an active roadway. The car had to be towed to the dealership, where it still remains today. * Components or systems malfunctioned: Electrical system, brakes, steering, parking brake, vehicle lights, stabilization control (ESC/ABS), drive system, transmission. It is available at the Audi dealership service location for inspection * My safety was put in significant danger due to the car shutting down on an active roadway with no control over the vehicle. * The problem has been confirmed by the dealer. * The vehicle has been inspected by the dealership service center but not by police or insurance representatives. * Many warning lamps and messages appeared within an hour of the car becoming inoperable.
2021 Audi Q7 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 7 recalls for different components of the 2021 Audi Q7.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
- Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pump, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 15, 2022. A second notice will be sent once the remedy becomes available in late December 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: TIRES
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
- Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
- Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SEAT BELTS:REAR/OTHER:RETRACTOR
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
- Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
- Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
- Remedy: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
- Consequence: A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.
- Remedy: Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.
Negative 2021 Audi Q7 car reviews
Positive 2021 Audi Q7 car reviews
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I'm glad to hear that you're enjoying your new vehicle! It can be exciting to learn about all the new technology features. It sounds like you're really loving your SUV so far!
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I purchased a 4 cylinder base model in April, so I have owned the car for 7 months. In May and June, I made cross country trips between Florida and California to visit and help my parents. The vehicle was flawless in every way. It was loaded completely with 2nd and 3rd row seats to accommodate luggage, coolers, and a lot of safety equipment/tools for the trip. Crossing the Rockies and Sierra mountains was no problem for the turbo 4 all-wheel-drive vehicle. The installed Nav and Car Play were perfect and had no troubles. The ride was so comfortable that I had no trouble driving 12 hours per day, stopping each day before sundown in hotels. I would absolutely buy this SUV again, and I am sold on Audi. I know that individual vehicles can be good or bad, but I am as happy as possible with the Q7. I paid 55k for mine, being that it is a base model, but with leather, Nav, Sirius Radio, wifi, sunroof, all-wheel drive, adjustable suspension, automatic emergency braking, power and heated front seats, it has everything that I need. In a world where all vehicles are incredibly expensive, I consider this luxury SUV an outstanding value. As an owner, I am very happy.
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Hello! We bought our Q7 from its original owner with 80K miles in Aug 2023 and we've been loving it ever since! The fit and finish are top notch and it drives and handles exceptionally well. We did notice a lack of storage in the front while travelling, which was a bit of a bummer. However, on a recent 2300 road trip, we were pleasantly surprised to find that it was getting 26mpg at 75-80 mph! The third row seat is a bit small compared to our 2013 Toyota Sienna, but overall we're very happy with our purchase. We do wish that Audi offered second row captain seats in the Q7, especially since they've been building this generation since 2017MY. Thank you for reading!
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This is my first Audi, the Q7, and I absolutely love it! The ride is silky smooth, the styling is beautiful, and the interior is elegant. The dashboard is easy to read, intuitive to manage, and well thought out. The car has great acceleration and hugs the road well. I had a wonderful experience purchasing the car from @AudiChandler in AZ. Every aspect of the transaction was a pleasure, and my salesperson, Jessie Becktell, was knowledgeable without being pushy. I have zero regrets and am extremely happy with both the car and the car buying experience.
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The vehicle is beautiful and has great technology. It's also fun to drive. However, we made a mistake by purchasing it without considering the need for a third row to fit two car seats and a booster seat. Unfortunately, to fit all three, we had to lay down two of the seats in the middle row and push the front passenger seat up to an uncomfortable position. We were aware that the third row would not be very spacious, but it turned out to be much tighter than we expected. This car will be perfect when all the kids are in boosters or still very small and out of boosters. However, it may not be suitable for us in the future. I give it 4 stars because it checks off everything else on dad's wishlist.
Additional sources
More sources of information about 2021 Audi Q7 problems:
2021 Q7 Prestige Issues - help : r/Audi
Jun 20, 2023 ... For me the oil consumption issue seemed to be getting gradually worse, to the point where I just didn't trust the car anymore and decided to ...
Problems with 2020 Q7 - AudiWorld Forums
Mar 28, 2021 ... 2021 Q7 - Wifi? Frustrating HD Radio Problem · Sound System Problems Memory Issues ... common thread but you could be right. ... Audi Connect fixed ...
2021 Audi Q7 Problems | Kelley Blue Book
How reliable is the 2021 Audi Q7? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
3.0T (in Q7) reliability? Issues? - AudiWorld Forums
Dec 15, 2023 ... Typical Audi front suspension BS. They have hydraulically filled lower control arm bushings. I'm still rocking the stockers on mine, but other ...
How reliable is the Audi Q7, and what are this model's common ...
Nov 2, 2023 ... Audi has recalled more than 31,000 vehicles, including the 2021 Q7 model, because of a problem with the rear axles alignment, causing uneven ...
Other years of Audi Q7
Are you having problems with your 2021 Audi Q7?
Jordon Tillman 2024-11-19
I appreciate the technology and interior design. However, the 3rd row seating is not very useful and the 2.0T motor is underpowered for a vehicle of this size.
Scot Gaylord 2024-10-12
I've had this new vehicle for exactly 3 months now and unfortunately, I've been experiencing some issues with the screen. It's been difficult to operate the GPS, Climate or simply the radio. However, I took it to the dealership 6 days ago and Audi wanted to be involved because of course, it's a new car and this problem may affect similar models. They think the screen needs to be changed and I'm hopeful that this will resolve the issue. It's frustrating to have these problems with a new car, but I'm confident that the dealership will take care of it. I'll be sure to update this review soon with more information.
Ron Hansen 2024-08-02
I found MMI to be quite demanding and frustrating for everyone involved. It doesn't allow for the entry of new destinations while the car is in motion, drops saved destinations, and sometimes has trouble connecting via Apple Carplay. The worst part is the $85 monthly charge for updated maps and traffic. It's a shame that the nice Audi navigation graphics go to waste while we use our phone nav apps that provide traffic and updated maps for free. With only 4,000 miles on the car, I had to buy a new tire for $500 after running over a screw. Unfortunately, the run flat tire could not be repaired. It seems that Audi and Pirelli have a nice arrangement, but it's not so great for the customer. I think Audi has calculated that people won't go for all the options with the Premium Plus 3 liter if they make less than fully loaded vehicles available, so they load them all up with options you would never buy if you had the choice. For example, $400 for the door ring lights that illuminate not all!?!? I bought this car because the older Q5 I had was such a pleasure to own and drive, but I think I would have done better with Volvo this time around.
Andrew Lesch 2024-05-11
This is our first Audi and while we have had some challenges, we are hopeful that things will improve. We have had some issues with gas mileage and reliability, but we are working with our dealership to address these concerns. We have also found the beeping to be a bit excessive, but we are learning to navigate the dash and electronic display. Overall, we are committed to making this car work for us and hope to have a better experience going forward.
Santos Heller 2024-04-08
I haven't had the chance to drive the car much yet, but it seems to be running fine. However, I did rush into buying it and didn't realize that there is very little room for storage. The armrest and glove compartment are quite small, and there isn't even enough space for my wallet or glasses. Additionally, the back seats are partially cloth instead of leather. Overall, I'm not entirely satisfied with my purchase, especially considering the price tag of 70k. It doesn't seem like a good deal from any aspect.