2020 Cadillac Xt5 problems
The Cadillac XT5 (short for Crossover Touring 5) is a compact luxury / D-segment crossover SUV manufactured by General Motors. It was introduced at both the Dubai Motor Show and LA Auto Show in November 2015. The XT5 replaced the Cadillac SRX crossover when it was launched in spring 2016. It is the second model to use Cadillac's new alphanumeric naming scheme (after the CT6) and the first in the Crossover Touring (XT) series. The XT5 is manufactured at GM's Spring Hill Manufacturing plant. The Chinese-market XT5 is manufactured in Shanghai by SAIC-GM.
As of 2017, the XT5 was Cadillac's best selling model in the United States and globally.
Overview
The XT5 features technology such as a streaming video rear-view mirror, 360° view backup camera, and the first application in a Cadillac of GM’s Electronic Precision Shift, which replaces the standard hydraulic shifter with an electronic controller. This, together with a new lightweight chassis, results in a weight savings of 278 lb (126 kg) versus the outgoing SRX.
Social links
Common 2020 Cadillac Xt5 problems
Based on complaints from owners of the 2020 Cadillac XT5, several common problems have been reported:
- Adaptive Suspension: While generally praised, some owners have experienced issues with the adaptive suspension system, impacting the handling of the vehicle.
- Road Noise: Owners have noted more road noise than expected in the cabin, possibly due to the lack of an undercarriage engine shield, affecting the overall driving experience.
- Rear Visibility: Some complaints mention poor rear visibility, suggesting the need for a standard rear mirror camera to improve safety and ease of maneuvering.
- Paint and Trim Issues: Reports of paint fading, chalking, peeling, or cracking, as well as loose interior or exterior trim, have been highlighted by owners, indicating potential quality control concerns in these areas.
- Electronics Problems: Complaints about in-car electronics, including issues with the Cadillac CUE system and base navigation system, have been raised by some owners, pointing to challenges with technology functionality and usability.
- Window and Door Malfunctions: An unusual issue reported by an owner involved all four windows going down and doors unlocking after the car was parked and locked, highlighting a potential security concern that needs attention.
These problems reported by owners of the 2020 Cadillac XT5 vary in nature, from technology-related issues like navigation system malfunctions to more mechanical concerns like adaptive suspension problems. Addressing these issues promptly and effectively is crucial to ensure customer satisfaction and maintain the reputation of the Cadillac XT5 in the market.
What are the most common problem for the Cadillac XT5?
Owner Reported Trouble Spots
- Transmission Major. ...
- In-car Electronics. ...
- Noises And Leaks. ...
- Engine Minor. ...
- Paint And Trim. ...
- Engine Cooling. ...
- Body Hardware. ...
- Fuel System/Emissions. Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
Are 2020 Cadillac XT5 reliable?
The 2020 Cadillac XT5 has a predicted reliability score of 83 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average, and 0-69 is Fair and considered below average.
Does Cadillac XT5 have transmission problems?
GM has issued a product recall for certain units of the Cadillac XT5 and Cadillac XT6 due to the installation of the incorrect transmission sun gear. The problem: vehicles built with the incorrect transmission sun gear can have the driver-side half-shaft disengage from the transmission.
Is a Cadillac XT5 a good car?
The XT5 handles soundly, and the ride is firm yet absorbent. Comfortable front seats, excellent fit and finish, and a quiet cabin lend the XT5 a luxurious aura. The controls are easy to use, and the current electronic gear selector is better than the old L-shaped one. BSW and RCTW are standard on all but the base trim.
2020 Cadillac Xt5 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Cadillac Xt5 problems, we found that the most common problems with these 2023 model year vehicles are:
- Steering problems
- Vehicle speed control problems
- Service brakes problems
- Engine problems
- Power train problems
The graph below shows statistics for all 2020 Cadillac Xt5 vehicle components and the number of complaints received.
2020 Cadillac Xt5 complaints
The NHTSA has received 11 complaints about various vehicle components related to the 2020 Cadillac Xt5.
STRUCTURE PROBLEM
- Date Of Incident: 2023-09-01
- VIN: 1GYKNDR42LZ
- Components: STRUCTURE
- Summary: The contact owns a 2020 Cadillac XT5. The contact stated that the gear shifter plastic and connectors connected to the cover of the wiring had detached from the gear shifter, exposing the inner wiring. The contact stated that more of the gear shifter covering had started detaching. The vehicle was taken to the dealer who diagnosed and determined that the shifter mechanism needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the failure was not covered under the recall. The failure mileage was 37,000.
VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-16
- VIN: 1GYKNCR45LZ
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: The contact called on behalf of her grandmother who owns a 2020 Cadillac XT5. The contact stated while driving approximately 60 MPH and attempting to accelerate, the vehicle failed to accelerate while attempting to switch lanes. The contact stated that while depressing the brake pedal, the vehicle was revving; however, the vehicle failed to slow down as needed. The contact stated that the vehicle continued to accelerate to approximately 80 MPH. The contact depressed the brake pedal for an excessive amount of time to significantly reduce the speed of the vehicle. The contact stated that the vehicle decelerated to approximately 70 MPH. The contact became aware that the cruise control had activated independently. While attempting to deactivate the cruise control, the cruise control failed to deactivate. The contact pressed the START/STOP button to turn off the vehicle. The contact pressed the button again immediately turning the vehicle back on and shifting into neutral, significantly reducing the RPM. The contact coasted to the side of the road and turned off the vehicle. After waiting for a while the contact turned the vehicle back on and continued driving. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
STEERING,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2023-06-26
- VIN: 1GYKNAR46LZ
- Components: STEERING,FORWARD COLLISION AVOIDANCE
- Summary: After a rainy highway speed 50 mile trip I stopped to get a Lotto ticket at my local store. I shut the vehicle off. It took me approximately 2 to 3 minutes to buy the Lottery ticket. I started the vehicle and noticed that my power steering was not operating. I could barely move the steering wheel ( it seemed locked) and I barely made my 10 mile trip to my house using secondary dirt roads . I called my dealer and was told that sometimes after an overnight of non use the problem would go away. The next morning I started the vehicle and the power steering was back to normal. I took it to my local Cadillac dealer and they scoped it and found no defect codes recorded. I was very fortunate that the incident didn’t occur while driving at I-75 . At high speeds without steering it would have resulted in possible multiple serious injuries or deaths. I hope that their is a possible fix to the steering loss but my dealer has no clues at this time. Mileage on my vehicle is approximately 14500 miles. I currently have no confidence in this vehicle and will not have my 75 year wife drive it. My age is 77. Another serious incident that I had with this vehicle when it was new was the automatic forward collision braking . I was making a left turn and for no reason the car suddenly braked hard and stalled. I was fortunate that the oncoming traffic stopped and gave me a chance to restart and move away from the intersection. The problem was resolved by my dealer by reducing the sensitivity of the forward collision braking.
ENGINE PROBLEM
- Date Of Incident: 2023-05-20
- VIN: 1GYKNBR48LZ
- Components: ENGINE
- Summary: This vehicles transmission has went out twice. Both while driving and could have caused death on the freeway because the vehicle came to a complete stop. 2 young children could be at high risk for this issue. It was taken to the dealership the first time and the transmission was replaced and within 3 months the same issue occurred which could have been deadly. It again was given a new transmission and 6 months later the same issue is occurring. Yesterday the check engine light came on. The vehicle began to drive very slow as I was on the main road. Another collision could have occurred but thankfully I was able to turn into a parking lot and stop the vehicle. GM corporate has Been contacted multiple times and have stopped answering all my calls and conerns. This issue can cause major damage to my family as well as others. A new vehicle like this should not have these issues
POWER TRAIN PROBLEM
- Date Of Incident: 2022-08-09
- VIN: 1GYKNDRS5LZ
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Cadillac XT5. The contact stated while driving at an undisclosed speed, the contact heard abnormal noises coming from the vehicle. While attempting to accelerate, the vehicle hesitated. The vehicle was taken to the dealer; however, no cause for the failure was found. The manufacturer was contacted and advised the contact to take the vehicle to the dealer for assistance. The failure mileage was 34,817.
BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2022-09-13
- VIN: 1GYKNHRS4LZ
- Components: BACK OVER PREVENTION
- Summary: The camera system has not been turning on intermittenly. Both the rear backup and the side/front cameras bring the screen to a black screen with a red triangle and red camera logo with a line through it (signifying no camera connected?). I have most commonly noticed it when I am parking in my garage at night, but it will work the next day, very hard to reproduce the conditions..
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-04-30
- VIN: 1gyknar48lz
- Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working . While driving later that day brakes engaged to a sudden slamming stop , red abs engaged light flashed then went away . Both incidents could’ve caused accidents. I’m scared to drive this car anymore. A week prior I thought the gears weren’t engaging / transmission seemed to be slipping ? 6 months prior braking engaged on freeway , also scary .. dealer said it needed a update and would be fine . 5 months ago I was unable to reverse out of my driveway , dealer also said it was in need of a update . I never received notice I was in need of any updates before these problems occurred .
STEERING PROBLEM
- Date Of Incident: 2021-04-30
- VIN: 1GYKNCR43LZ
- Components: STEERING
- Summary: POWER STEERING ASSIST HAS FAILED ON 2 OCCASIONS. THE FIRST IN LATE JAN. 2021, WITH APPROX 2000 MILES ON THE ODOMETER, AND THE SECOND ON 30 APRIL 2021. ON THE FIRST OCCASION, THERE WAS NO POWER STEERING ASSIST AT START-UP AFTER STOPPING FOR FUEL. THE SECOND WAS WHILE DRIVING AT APPROX. 40 MPH. THE OPERATOR WAS ABLE TO PULL OVER, OUT OF TRAFFIC SAFELY. ON BOTH OCCASIONS, THE VEHICLE EXPERIENCE WAS VERY HEAVY MANUAL STEERING; AND THE SHORT-TERM REMEDY WAS TO POWER OFF THE VEHICLE AND RESTART AFTER 5 OR SO MINUTES TO CONTINUE TRAVELING WITHOUT ISSUE. ON THE FIRST OCCASION, DEALER SERVICE FOUND NO ERROR CODES. TECHNICIAN SCANNED PROGRAMMING FOR 'PSCM' WITH 'SPS' AND FOUND AN UPDATE TO ADDRESS THE REPORTED ISSUE. TECHNICIAN REPROGRAMMED THE POWER STEERING MODULE W 'SPS'. THE VEHICLE WILL BE SERVICED ON 3 MAY 2021 FOR THE SECOND EPISODE.
POWER TRAIN PROBLEM
- Date Of Incident: 2020-03-30
- VIN: 1GYKNAR45LZ
- Components: POWER TRAIN
- Summary: THE CAR SHOWS A WARNING "ENGINE POWER IS REDUCED" THIS IS THE SECOND TIME IN 3 MONTHS. THE CAR REVS AT 5000RPM AND ONLY GOES 15 MPH, VERY DANGEROUS. THE DEALER REPLACED A SENSOR LAST TIME AND SEEMS UNCONCERNED FOR THE SAFETY OF DRIVING.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-08-17
- VIN: 1GYKNDRS5LZ
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: VEHICLE STALLS WITHOUT WARNING. ENGINE STOPS RUNNING. AFTER A SHORT TIME, IT CAN BE STARTED AFTER SEVERAL TRIES. THIS HAS HAPPENED WHILE DRIVING ON A MAJOR CITY STREET, THERE IS A RECALL PENDING FOR REPLACEMNT OF FUEL PUMP MODULE. IN THE MEANTIME IT IS AT DEALER (3 WEEKS) AND THEY HAVEN'T DONE ANYTHING TO FIX SINCE IT DOESN'T STALL IN THEIR TEST DRIVES. IT ONLY STALLED A FEW TIMES IN UNDER 2000 MILES. BUT DEALER DOESN;T WANT TO FIX IF HE'S UNSURE IF THERE IS ANYTHING TO FIX.
STEERING,EXTERIOR LIGHTING,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2019-12-08
- VIN: 1GYKNCRS4LZ
- Components: STEERING,EXTERIOR LIGHTING,VISIBILITY/WIPER
- Summary: DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHANGE. A FEW MINUTES LATER THE REAR WINDSHIELD WIPER STARTED OPERATING AND WOULDN'T STOP. TWENTY MINUTES LATER THE CAR FLASHED A NOTIFICATION THAT POWER STEERING ASSIST WAS NOT FUNCTIONING, AND IT BECAME VERY DIFFICULT TO STEER. THE TURN SIGNALS WOULD NOT OPERATE. THE LOW FUEL WARNING INDICATOR CAME ON SHOWED ZERO MILES LEFT EVEN THOUGH THERE WAS AT LEAST A QUARTER TANK LEFT. THE SPEEDOMETER READOUT CHANGED TO ZERO, WHILE WE WERE DRIVING AT ABOUT 35 MPH. WE WERE ABLE TO SAFELY STOP THE CAR AT A CONVENIENCE STORE / GAS STATION. THE IGNITION SWITCH WOULDN'T TURN OFF THE ENGINE, THE HEAT CAME ON AND WOULDN'T TURN OFF, THE WINDOWS WOULDN'T ROLL DOWN, AND THE DOORS LOCKED THEMSELVES. THE REAR WINDSHIELD WASHER CONTINUALLY PUMPED OUT FLUID. THE FRONT WINDSHIELD WIPERS STARTED AND WOULDN'T TURN OFF. WE CALLED HERTZ AND WHILE WE WERE ON THE PHONE WITH THEM THE ENGINE DID SHUT DOWN. HERTZ SENT A TOW TRUCK TO RETRIEVE THE CAR. WHEN HE ARRIVED HE CALLED ME TO ASK WHAT THE PROBLEM WAS WITH THE CAR, AS HE FOUND IT TO BE OPERATING NORMALLY.
2020 Cadillac Xt5 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2020 Cadillac Xt5.
- Manufacturer: General Motors, LLC
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
- Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
- Manufacturer: General Motors, LLC
- Components: TIRES
- Summary: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
- Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
- Manufacturer: General Motors LLC
- Components: TIRES
- Summary: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
- Consequence: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
- Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
- Manufacturer: General Motors LLC
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
- Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
- Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
- Manufacturer: General Motors LLC
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- Summary: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
- Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
- Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Negative 2020 Cadillac Xt5 car reviews
Positive 2020 Cadillac Xt5 car reviews
-
Dry good SUV. It has lots of pick up and go. If you're looking to add a trailer hitch, it's basically plug and play, including the wiring.
-
We have been driving our 2019 XT5 Luxury V6, 3.6 L, FWD, horizon red (exterior), Sahara beige (interior), family SUV for over a year now, and we still get excited every time we enter it. Unlike our previous cars, the longer we have it, the more delighted we are. The aesthetics are superb, and the cabin inside feels like a piece of art while still being a real car. We believe that critics of the XT5 interior were not seeing the forest for the trees, focusing on nitty-bitty details like the 'rough edges' of door pockets, but completely missing or mischaracterizing it as a whole. The exterior appearance is sharp and elegant, not just another SUV like your neighbor's. The front and rear boomerang-shaped lights are, in our opinion, the best-looking in the auto industry, very appropriate for a true luxury vehicle, which it is. Although the cabin is very spacious and comfy, the car's outside dimensions are about perfect for parking in a standard garage or parking lot. Before we bought our XT5, we wanted to buy an Explorer, but parking it, even with automatic car assist, was a frustrating experience due to its oversized width. Also, the top of the line version of the Explorer did not feel nearly as luxurious inside as the XT5. The V6 quietness and pick up are very satisfying, and the auto stop-restart takes some time to get used to, but after a while, we actually like it. It's pretty cool. Driving it is a pleasure too, with a smooth ride like velvet, easy maneuverability, and all-by-wire steering and transmission that will amaze you. It feels like a lightweight car and not a 2,500 lb gross weight truck. It does exactly what the driver wants it to do. So far, we have had no repairs, just oil changes and washing. Fuel efficiency is good, although we don't drive it too fast. Now, onto some critical comments. Our biggest concern probably pertains to virtually all new vehicles available on the market.The suspension used in modern cars, known as 'short travel', may look stylish and provide better fuel economy and a more exciting driving experience, but it can become uncomfortable on bumpy roads. In the past, full-size or mid-size cars would float over road imperfections, with only the wheels moving up and down. Unfortunately, this is no longer the case with today's cars. When encountering a bump on the highway, you may notice that both the wheels and the entire body of the car move up and down. Our second concern is the length of the car. If it were a few inches longer, perhaps with an optional 'L' version, the rear half of the cabin would feel like an upscale saloon. We wonder why most car manufacturers have abandoned the idea that the rear seats should be the most spacious and comfortable. Not that we are complaining about the XT5's rear seat - it is comfortable and can be adjusted - but we are critical of the recent trend in the auto industry in this respect. Our third concern is with the control/GPS screen. It lacks a shade, so when the sun is up, it can be difficult to read some small details. We also had difficulty finding a specific accessory: pillows that would allow passengers to sleep while riding in an upright position. Perhaps Cadillac could consider commissioning them, as they would greatly enhance the pleasure (or reduce the tiredness) of long-distance driving. Other than that, we fell in love with it at first sight and will probably keep it indefinitely.
-
Solid great performing car with all the features and technology you could want.
-
One of the nicest ones I have owned. It handles, rides, and drives outstandingly. It is peppy and yet has great gas mileage for an SUV.
-
I'm so glad to hear that you're still in love with your 2019 XT5 after 6 months of ownership! It sounds like you got a great deal on it too, with all the new additions and in overall good condition. I completely agree that choosing an SUV can be overwhelming, but it sounds like you made the perfect choice with the XT5. It's not too big, but still offers plenty of room for 5 people and has a sleek and handsome design that looks good in any color. I hope you continue to enjoy your Cadillac for many years to come!
Additional sources
More sources of information about 2020 Cadillac Xt5 problems:
2020 Cadillac XT5 Reliability - Consumer Reports
Owner Reported Trouble Spots · Paint And Trim · In-car Electronics · Engine Electrical · Engine Minor · Engine Major · Drive System · Brakes · Steering And ...
2020 Cadillac XT5 Problems | Kelley Blue Book
How reliable is the 2020 Cadillac XT5? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
Looking to purchase an XT5 | Cadillac Owners Forum
Sep 25, 2023 ... The biggest issue with XT5's has been the Thermostat issue. A lot have had problems but a lot of replacements under warranty and that seems to ...
As the XT5 and its LGX v6 engine accumulate miles and age, what ...
Jun 26, 2023 ... Cadillac Owners Forum. in this thread in this ... Note that the midcycle refresh of the XT5 for the 2020 ... They don't have any major common ...
Other years of Cadillac Xt5
Are you having problems with your 2020 Cadillac Xt5?
Buddy Cruickshank 2024-11-15
Road noise is significantly reduced, ensuring a comfortable and enjoyable experience during long road trips.
Rogelio Vandervort 2024-06-28
I really enjoyed the styling both inside and out. The comfort and convenience were acceptable. However, I was disappointed to find out that the car did not come with a multi-disk CD player. It's hard to believe that they use the excuse of 'new tech' for not offering a CD player as an option, but don't offer a 'Dash Camera' as standard which would be considered 'New Tech'. Additionally, the road noise was quite noticeable, even on different types of pavement. At times, I thought that a door, window, or tailgate was open. It's understandable why some customers are moving to foreign vehicle brands. Although the prices keep going up, the quality seems to be going down. I was also disappointed to learn that a 'trailer towing package' is no longer an option. If GM can't offer better options, then I may have to look elsewhere.
Lorenzo Cremin 2024-05-14
It seems like the product may have some areas for improvement, such as the quality of materials used and the ease of use. Additionally, it appears that the dealer and customer support could benefit from some enhancements. We understand that these issues can be frustrating, and we want to assure you that we are here to help in any way we can.
Coby McGlynn 2024-03-11
I recently purchased a Cadillac XT5 PLATINUM with high expectations for luxury and convenience. While the luxury aspect met my expectations, I was disappointed with the comfort level. The seats are quite firm and not very comfortable. Additionally, I found it difficult to view the average fuel consumption, as only instantaneous or 39l to 100miles were displayed. Despite the advertised 'Magnetic Ride', my 2011 VW TOUAREG provided a better driving experience. If you prioritize comfort in your vehicle, I would recommend considering a Mercedes-Benz or Volvo instead of a Cadillac. While the Cadillac offers luxury, it falls short in terms of comfort.
Jermey Corkery 2024-02-05
After owning a 2003 Escalade for 9 years, a 2012 Acadia Denali for 7 and the 2020 XT5 for 18mos., I feel qualified to compare them. Although we miss the roomy interior and comfortable seats of the Escalade, we found the Acadia to be a better car for comfort. It handled as well as the Escalade and outperformed it with the same power plant. The XT5 has a smoother and quieter ride, and with the 9-speed transmission, it accelerates better than the other two. Once you shift into 4th or higher, it is very smooth. However, we have noticed that low-speed, in-town driving can be jerky, like the electronic shifting can't decide what gear to stay in or when to shift. We plan to take it to the dealer soon. Although we like the car for its quietness and ride, we find the driver seat uncomfortable on long trips. We have to use a cushion to provide the padding we need. If we keep it much longer, we will have to have the driver seat rebuilt. The improved 3.8 V6 is the engine I have driven for the past 30 years.