2024 Cadillac Xt5 problems

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The Cadillac XT5 (short for Crossover Touring 5) is a compact luxury / D-segment crossover SUV manufactured by General Motors. It was introduced at both the Dubai Motor Show and LA Auto Show in November 2015. The XT5 replaced the Cadillac SRX crossover when it was launched in spring 2016. It is the second model to use Cadillac's new alphanumeric naming scheme (after the CT6) and the first in the Crossover Touring (XT) series. The XT5 is manufactured at GM's Spring Hill Manufacturing plant. The Chinese-market XT5 is manufactured in Shanghai by SAIC-GM.

As of 2017, the XT5 was Cadillac's best selling model in the United States and globally.

Overview

The XT5 features technology such as a streaming video rear-view mirror, 360° view backup camera, and the first application in a Cadillac of GM’s Electronic Precision Shift, which replaces the standard hydraulic shifter with an electronic controller. This, together with a new lightweight chassis, results in a weight savings of 278 lb (126 kg) versus the outgoing SRX.

2024 Cadillac Xt5

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Common 2024 Cadillac Xt5 problems

The 2024 Cadillac XT5, while offering a good amount of passenger and cargo space and a multitude of features for the price, has some common problems that have been reported by owners. These issues span across various components and systems of the vehicle, including the engine, transmission, exhaust, interior, and technology features.

  • Engine and Transmission Issues: Some owners have reported issues related to the engine and transmission, such as engine knocking or pinging, fuel leaks, oil leaks, and rough shifting. These problems can lead to decreased performance, increased fuel consumption, and potential safety hazards.
  • Exhaust System Problems: The exhaust system, including the muffler, pipes, catalytic converter, exhaust manifold, and heat shields, has been identified as a problem area for the 2024 Cadillac XT5. Leaks in these components can result in reduced engine performance, increased noise levels, and potential exhaust fume exposure for occupants.
  • Interior and Technology Issues: Owners have reported problems with interior trim, loose moldings, and paint issues, such as fading, chalking, peeling, or cracking. These problems can negatively impact the overall driving experience and the vehicle's value.
  • Safety and Reliability Concerns: The 2024 Cadillac XT5 does not have a predicted reliability score at the time of writing, which may cause concern for potential buyers seeking a reliable luxury SUV.

In conclusion, while the 2024 Cadillac XT5 offers a good amount of passenger and cargo space and a multitude of features for the price, it is important for potential buyers to be aware of these common problems. These issues can impact the vehicle's performance, safety, and overall value, and may require costly repairs or replacements.

2024 Cadillac Xt5 engine

Is there going to be a 2024 Cadillac XT5?

2024 Cadillac XT5 Redesign

The interior will still be available in a single Jet Black color scheme. Here's the full list of exterior colors and accent packages for the 2024 Cadillac XT5, with new colors in bold: Midnight Sky Metallic. Argent Silver Metallic.

Does Cadillac XT5 have transmission problems?

GM has issued a product recall for certain units of the Cadillac XT5 and Cadillac XT6 due to the installation of the incorrect transmission sun gear. The problem: vehicles built with the incorrect transmission sun gear can have the driver-side half-shaft disengage from the transmission.

How reliable is the Cadillac XT5?

The 2021 Cadillac XT5 has a predicted reliability score of 79 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.

Is Cadillac phasing out the XT5?

Cadillac has confirmed that 2024 will be the last model year for the XT5 in the U.S. as the automaker looks to prioritize the development of electric vehicles. The plan to discontinue the XT5 for the 2024 model year marks the end of the SUV's eight-model year run for its first generation.

What are the most common problem for the Cadillac XT5?

Owner Reported Trouble Spots

  • Transmission Major. ...
  • In-car Electronics. ...
  • Noises And Leaks. ...
  • Engine Minor. ...
  • Paint And Trim. ...
  • Engine Cooling. ...
  • Body Hardware. ...
  • Fuel System/Emissions. Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Will there be a 2024 XT5?

The price of the 2024 Cadillac XT5 starts at $45,290 and goes up to $58,190 depending on the trim and options. The mid-level Premium Luxury model is the best value. Leather upholstery, a heated steering wheel, a hands-free liftgate, wireless charging, navigation, and ventilated front seats all make the cut.

How reliable is the Cadillac XT5?

The 2021 Cadillac XT5 has a predicted reliability score of 79 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.

Does Cadillac XT5 have transmission problems?

GM has issued a product recall for certain units of the Cadillac XT5 and Cadillac XT6 due to the installation of the incorrect transmission sun gear. The problem: vehicles built with the incorrect transmission sun gear can have the driver-side half-shaft disengage from the transmission.

2024 Cadillac Xt5 car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Cadillac Xt5 problems, we found that the most common problems with these 2023 model year vehicles are:

  • Power train problems
  • Air bags problems
  • Engine problems
  • Lane departure problems
  • Forward collision avoidance problems

The graph below shows statistics for all 2024 Cadillac Xt5 vehicle components and the number of complaints received.

2024 Cadillac Xt5 complaints

The NHTSA has received 8 complaints about various vehicle components related to the 2024 Cadillac Xt5.

2024-09-04

POWER TRAIN PROBLEM

  • Date Of Incident: 2024-04-26
  • VIN: 1GYKNCRS9RZ
  • Components: POWER TRAIN
  • Summary: The contact owns a 2024 Cadillac XT5. The contact stated while driving approximately 55 MPH, the vehicle lost motive power with the RPM at 5,000. The contact stated that the check engine warning light was illuminated. The contact had slowed down for traffic and was able to stop the vehicle. The vehicle was turned off and restarted, and the vehicle operated normally. The contact stated that the failure reoccurred and became an intermittent failure. Additionally, the vehicle was jerking into gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,500.
2024-08-11

POWER TRAIN PROBLEM

  • Date Of Incident: 2024-06-25
  • VIN: 1GYKNGRS3RZ
  • Components: POWER TRAIN
  • Summary: The vehicle made a loud racing noise like a truck and won’t move forward. I was driving on a busy street. I pulled over and turned the vehicle off, then restarted several times The check transmission light finally came on. I called for a tow and it was taken to the dealership after several days, I was advised that some of the components to the transmission were put in the the vehicle incorrectly.
2024-06-24

ENGINE,LANE DEPARTURE PROBLEM

  • Date Of Incident: 2024-05-29
  • VIN: 1GYKNGRS4RZ
  • Components: ENGINE,LANE DEPARTURE
  • Summary: Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix. I believe vehicle is a safety risk for the second time with no remedy for instrument panel not functioning. Thank you Greg
2024-06-16

POWER TRAIN PROBLEM

  • Date Of Incident: 2024-06-07
  • VIN: 1GYKNGRS7RZ
  • Components: POWER TRAIN
  • Summary: Vehicle was shifting erratically and drastically delayed in the lower gears. Additionally, the vehicle was lurching and bucking. I was advised it may be the ring gear. The vehicle has 1034 miles.
2024-05-29

AIR BAGS PROBLEM

  • Date Of Incident: 2024-05-23
  • VIN: 1GYKNDR42RZ
  • Components: AIR BAGS
  • Summary: Driver seat airbag randomly deployed. There was no warning in the car after it had gone off, and there was no warning before it went off. Could have resulted in a terrible accident.
2024-05-23

POWER TRAIN PROBLEM

  • Date Of Incident: 2024-04-28
  • VIN: 1GYKNCRS9RZ
  • Components: POWER TRAIN
  • Summary: Brand new 2024 XT5, 9 speed transmission, loss of power. Had to be towed to Cadillac dealership. I had vehicle for two weeks and as of this day almost three weeks latter no parts to fix. GM has been notified with no answer. It seems the recall needs to be extended to 2024 GM vehicles.
2024-05-13

POWER TRAIN,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-05-13
  • VIN: 1GYKNDRSXRZ
  • Components: POWER TRAIN,FORWARD COLLISION AVOIDANCE
  • Summary: The contact owns a 2024 Cadillac XT5. The contact stated while driving at an undisclosed speed and approaching a vehicle ahead, the Forward Collision Avoidance system failed to activate, causing the contact to swerve to avoid a collision. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sensors, informing the contact that the sensors needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred. The contact also stated that while driving at an undisclosed speed with manual mode activated, upon reaching 9th gear, the vehicle lost motive power and was unable to continue to accelerate. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 9,200.
2024-01-24

ELECTRICAL SYSTEM,AIR BAGS PROBLEM

  • Date Of Incident: 2023-10-18
  • Number Of Injuries: 1
  • Crash: 1
  • VIN: 1GYKNDR40RZ
  • Components: ELECTRICAL SYSTEM,AIR BAGS
  • Summary: On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wearing a seatbelt, hit my head on the drivers door jam/window and immediately complained of neck and head pain. No airbags deployed. I sustained a severely herniated disc at C5-6 causing severe spinal cord compression and cervical myelopathy requiring urgent surgery. It was found that I not only had the severely herniated disc but ligament and cartilage that was severely compressing my spinal cord due to the trauma of the accident. I had a seat belt sign (bruising from the seatbelt) and sustained a concussion from the head strike. If the airbags would have deployed likely I would have not had as severe of a cervical spine injury. The vehicle only had 663 miles and only 3 weeks old. The car has at least 21K of damages. The vehicle is still being repair and not in my possession. My collision shop towed by vehicle to GMC/Cadillac dealership for computer/electrical malfunctions. They have been working on these electrical issues for over 2 weeks. The dealership verbalized that they could not differentiate if these electrical issues occurred before or after my accident. Given my serious injuries and high rate of speed that I was hit I have concerns that my airbags should have deployed. Combine with the new electrical/computer issues raises my concerns.

2024 Cadillac Xt5 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2024 Cadillac Xt5.

2024-06-20
  • Manufacturer: General Motors, LLC
  • Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • Summary: General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
  • Consequence: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
  • Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
2024-05-02
  • Manufacturer: General Motors, LLC
  • Components: AIR BAGS:FRONTAL
  • Summary: General Motors, LLC (GM) is recalling certain 2024 Cadillac XT5 vehicles. The driver's front air bag cushion may tear during deployment, resulting in the air bag not deploying as intended.
  • Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
  • Remedy: Dealers will replace the driver's front air bag module, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232439241.
2023-10-12
  • Manufacturer: General Motors, LLC
  • Components: VISIBILITY:WINDSHIELD
  • Summary: General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
  • Consequence: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
  • Remedy: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

Negative 2024 Cadillac Xt5 car reviews

  1. Enos Williamson 2024-10-09

    I hope this message finds you well. I wanted to share my experience with my recent purchase. Unfortunately, I encountered some issues with the transmission after only three days of driving. I had it towed to the local dealer for repair on Jan 2, 2024, but due to supply chain issues, the necessary parts are not yet available and there is no scheduled date for the transmission replacement. As a result, I am still without a vehicle. I wanted to share this experience with you to help you make an informed decision. Thank you for your time.

  2. Myron Wisoky 2024-07-01

    The Android Auto system in my vehicle has been a frustrating experience. I have encountered issues trying to connect two phones and the system often connects to the wrong device. Additionally, I have had difficulty getting my phone to connect to the system without having to turn off the car. The map updates are also a challenge, as they require a minimum $400 yearly subscription to OnStar or a $150 SD card purchase each year. Unfortunately, customer service for GM and OnStar has not been helpful in resolving these issues. Despite these challenges, I remain confident in my decision to purchase this vehicle and look forward to finding solutions to these problems.

  3. Dashawn Legros 2024-05-24

    Hi there! I hope you're doing well. I wanted to share my experience with my 2024 xt5 that I leased in December 2023. Unfortunately, I ran into an issue with the transmission after driving it for about 1400 miles. I had to have it towed to the dealer on March 5th and it's still there as of March 27th, 2024. The dealer has informed me that the part is on order, but they haven't given me a date for when it will be fixed and returned. In the meantime, they've provided me with a loaner car that has slightly fewer features. I'm still waiting, but I'm hopeful that everything will be resolved soon. Thanks for listening!

  4. Furman Lebsack 2024-02-05

    The car was delivered to the dealership with a couple of scuffs at the front and rear. Unfortunately, in less than 60 days with only 469 miles on the odometer, the AC stopped cooling. Additionally, the interior may not be as roomy as expected for a car priced at $57k.

Positive 2024 Cadillac Xt5 car reviews

  1. Zakary Bartoletti 2025-01-04

    Before heading to a dealer, make sure you have a clear idea of all the options you want. In my case, I knew I wanted all the safety features, so I did an online search for Cadillacs that met my requirements. That's how I found the top-of-the-line Xt5 model, which had all the features I was looking for, including lane alert, lane change warning, lane hold when in cruise, and both front and rear blind side alerts. I've already had a chance to experience the effectiveness of these features when I received a warning about a vehicle approaching me from the front that had crossed the lane line. The heads-up display made the warning even more noticeable. I'm really pleased with the electronic steering and braking, which is much more responsive than hydraulics.

  2. Carlo Grady 2025-01-01

    You made a great choice with this mid-size luxury SUV! It handles really well and has plenty of power with its V-6 engine. The layout is also really nice. You got a good deal on it and it has most of the safety features you were looking for. I highly recommend the V-6 engine over the 4 cylinder. You won't lose much mileage, can use regular gas instead of premium, and it has more horsepower. Options are pretty good, even with the chip shortages and availability of models. I found it to be really comfortable with good visibility, and a great bargain for the price.

  3. Benedict Beier 2024-11-08

    Mine is red, and I just love it inside and out! In my opinion, the Cadillac's front and back lights are absolutely beautiful 😍

  4. Bret Smitham 2024-09-29

    The car is great in most aspects so far. However, there are two issues. Firstly, 11 should consider offering a 6-cylinder engine at no extra cost, or alternatively, a 4-cylinder engine that runs on regular gas. Secondly, the electric shifter is not very good and often goes into the wrong gear. The other transmission levers were more accurate in finding each gear.

  5. Santino Feeney 2024-09-17

    This is my 3rd XT5. It's great to see how much it has improved with each new lease. The ride and style are both wonderful! I went with the Premium Luxury 6 cylinder and it's been a fantastic choice.

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Additional sources

More sources of information about 2024 Cadillac Xt5 problems:

As the XT5 and its LGX v6 engine accumulate miles and age, what ...
As the XT5 and its LGX v6 engine accumulate miles and age, what ...
https://www.cadillacforums.com/threads/as-the-xt5-and-its-lgx-v6-engine-accumulate-miles-and-age-what-kinds-of-common-issues-do-they-develop.1134315/

Jun 26, 2023 ... As the XT5 and LGX within it age and accumulate miles, what kinds of common issues do they develop? Obviously, basic maintenance will be needed ...

2017 Cadillac XT5 Thermostat: Recall, Replacement & Common ...
2017 Cadillac XT5 Thermostat: Recall, Replacement & Common ...
https://www.justanswer.com/cadillac/fjuu5-took-2017-dealer-ck-engine-said-thermostat.html

Nov 23, 2020 ... And how does the Cadillac start—same as usual? No problems noticed other than ck engine and random messages coming about steering assist.

Looking to purchase an XT5 | Cadillac Owners Forum
Looking to purchase an XT5 | Cadillac Owners Forum
https://www.cadillacforums.com/threads/looking-to-purchase-an-xt5.1137121/

Sep 25, 2023 ... The biggest issue with XT5's has been the Thermostat issue. A lot have had problems but a lot of replacements under warranty and that seems to ...

Common 2017 Cadillac XT5 Problems: Q&A on Service Issue Lights
Common 2017 Cadillac XT5 Problems: Q&A on Service Issue Lights
https://www.justanswer.com/cadillac/ivfaw-2017-xt5-doesn-t-service-issue-lights.html

Mar 6, 2022 ... I have 2017 XT5. It doesn't have any service issue lights on but I notice it's "stuck" in a lower gear. The RPM 'S - Answered by a verified ...

2024 Cadillac XT5 Repair: Service and Maintenance Cost
2024 Cadillac XT5 Repair: Service and Maintenance Cost
https://repairpal.com/cars/cadillac/xt5/2024

Get 2024 Cadillac XT5 repair and maintenance costs, common problems, recalls, and more. Find certified Cadillac mechanics near you.

Other years of Cadillac Xt5

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Xt5 2017
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23

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14

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5

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19

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Xt5 2022
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20

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