2018 Cadillac Xt5 problems

cadillac logo

The Cadillac XT5 (short for Crossover Touring 5) is a compact luxury / D-segment crossover SUV manufactured by General Motors. It was introduced at both the Dubai Motor Show and LA Auto Show in November 2015. The XT5 replaced the Cadillac SRX crossover when it was launched in spring 2016. It is the second model to use Cadillac's new alphanumeric naming scheme (after the CT6) and the first in the Crossover Touring (XT) series. The XT5 is manufactured at GM's Spring Hill Manufacturing plant. The Chinese-market XT5 is manufactured in Shanghai by SAIC-GM.

As of 2017, the XT5 was Cadillac's best selling model in the United States and globally.

Overview

The XT5 features technology such as a streaming video rear-view mirror, 360° view backup camera, and the first application in a Cadillac of GM’s Electronic Precision Shift, which replaces the standard hydraulic shifter with an electronic controller. This, together with a new lightweight chassis, results in a weight savings of 278 lb (126 kg) versus the outgoing SRX.

2018 Cadillac Xt5

Social links

Common 2018 Cadillac Xt5 problems

Based on the complaints from owners of the 2018 Cadillac XT5, several common problems have been reported:

  1. Interior Accessories Problems: Owners have expressed dissatisfaction with the interior of the Cadillac XT5, stating that it does not meet the luxury standards expected from a Cadillac. Complaints include uncomfortable seats, premature wear of trim pieces, lack of headroom in the back seat, and noisy interior trim pieces rattling.
  2. Transmission Issues: Many drivers have reported problems with the transmission of the 2018 XT5. Complaints include jerky transmission, delays in shifting from lower gears during acceleration, abrupt shifting into higher gears causing a bumpy ride, and unexpected shifting into lower gears, leading to potentially dangerous situations on the road.
  3. Auto Start/Stop Feature: The auto start/stop feature, designed to shut off the engine when the vehicle is stationary to improve fuel economy, has been a source of frustration for many XT5 owners. Complaints include the feature being jerky, taking longer than desired to restart the engine, and causing inconvenience to the drivers, with some requesting the ability to disable this feature.
  4. General Reliability Concerns: Overall, the 2018 Cadillac XT5 has been criticized for not meeting the expectations of a luxury vehicle, especially considering its price point. Owners have highlighted issues such as a lackluster driving experience, cheap interior elements, and a general feeling of disappointment for a car that is expected to be a long-lasting luxury vehicle.

These complaints indicate that the 2018 Cadillac XT5 has faced significant challenges in meeting the standards of luxury, comfort, and performance expected from a vehicle in its class. Owners have expressed frustration with various aspects of the car, ranging from interior comfort to driving experience, highlighting areas where the XT5 falls short of expectations.

2018 Cadillac Xt5 engine

What are the most common problem for the Cadillac XT5?

Owner Reported Trouble Spots

  • Transmission Major. ...
  • In-car Electronics. ...
  • Noises And Leaks. ...
  • Engine Minor. ...
  • Paint And Trim. ...
  • Engine Cooling. ...
  • Body Hardware. ...
  • Fuel System/Emissions. Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Are there any recalls on the 2018 Cadillac XT5?

There are currently no recorded recalls for this car. If you believe your car has a safety defect, but hasn't been recalled, please check up with your local dealer or service center.

Does Cadillac XT5 have transmission problems?

GM has issued a product recall for certain units of the Cadillac XT5 and Cadillac XT6 due to the installation of the incorrect transmission sun gear. The problem: vehicles built with the incorrect transmission sun gear can have the driver-side half-shaft disengage from the transmission.

Is Cadillac XT5 reliable?

The 2021 Cadillac XT5 has a predicted reliability score of 79 out of 100.

What are the most common problem for the Cadillac XT5?

Owner Reported Trouble Spots

  • Transmission Major. ...
  • In-car Electronics. ...
  • Noises And Leaks. ...
  • Engine Minor. ...
  • Paint And Trim. ...
  • Engine Cooling. ...
  • Body Hardware. ...
  • Fuel System/Emissions. Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Does Cadillac XT5 have transmission problems?

GM has issued a product recall for certain units of the Cadillac XT5 and Cadillac XT6 due to the installation of the incorrect transmission sun gear. The problem: vehicles built with the incorrect transmission sun gear can have the driver-side half-shaft disengage from the transmission.

Is Cadillac XT5 reliable?

The 2021 Cadillac XT5 has a predicted reliability score of 79 out of 100.

Are there any recalls on the 2018 Cadillac XT5?

There are currently no recorded recalls for this car. If you believe your car has a safety defect, but hasn't been recalled, please check up with your local dealer or service center.

2018 Cadillac Xt5 complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2018 Cadillac Xt5.

You can leave your car complaint via the special form below.

Negative 2018 Cadillac Xt5 car reviews

  1. Olen Bergnaum 2024-09-12

    I was disappointed with my Cadillac experience. During my first drive, I found that the hidden shift buttons on the back of the steering wheel would shift the transmission with it set to 'Drive' or 'Manual'. Unfortunately, I accidentally touched the downshift side on the freeway, suddenly finding myself in a much lower gear than I needed, with traffic behind me making emergency moves to miss the suddenly slowing Cadillac. That was just the first of many issues. Next was the cruise control. If you gently touch the cruise + side, you accelerate 1 mile an hour per touch, like every other cruise control I've used. But with this one, if you hit a bump as you press the button or push a little too hard, it adds 5 miles an hour. With traffic around me traveling at 77+ mph and me at 76, I pushed the button to match the flow of traffic. I pushed it too hard and found myself doing 81 mph, which is a felony in Virginia. The next safety issue is with the windows that are another pressure-sensitive issue. With a light touch, the windows go up or down as you hold the button down. Press down with more pressure, and the windows open completely. Not an issue my Lincoln does the same, but if you press or pull the switch up too far, it also goes completely up by itself. This is a hazard for children whose fingers could be severed by the window. God forbid their head got caught in it. Handling of the XT5 is okay but nothing to write home about. The Sport setting stiffens the suspension a bit and cuts down on body roll. Brakes are good. The transmission is an issue. It's an 8-speed automatic. If you live in a fairly flat area, you won't mind it. Here in the Virginia mountains with back roads that wind up and down, you'll notice the transmission is constantly shifting. Slow down for a corner, shifting, going up a hill, shifting. That's not only uncomfortable but really dulls the performance of the 331 hp engine.So, I ended up keeping the car in manual mode most of the time while driving through the back roads of the Shenandoah Valley. The vehicle is equipped with so many gadgets that it feels like driving a video game. Although the center touch screen is okay, I don't appreciate all the in-cabin lights during night driving. However, I understand that this is a common issue with most of today's cars. In my opinion, having the option to turn off the screen in the middle of the console would be a great plus.

  2. Murl Brakus 2024-08-17

    This is the worst Cadillac I have ever had. The is absolutely NO luxury inside of this car. I think the designer forgot that this car is a Cadillac. The interior is not a traditional Cadillac design. We have had 5 Cadillacs in over 30 years and this is the worst interior design ever. The exterior is ok but the interior leave a lot to be desired.

  3. Domenick Jacobi 2024-07-17

    I recently owned the XT5 Platinum AWD and found it to be a less than satisfactory purchase. The front seats were particularly uncomfortable and I experienced multiple issues with the sway bars, transmission and HVAC system. Despite the decent tech and interior materials, the overall quality of the vehicle did not meet my expectations for a luxury car with an MSRP of over $67k. I ultimately decided to trade the car in and was pleased to find that I did not suffer a significant loss due to inflated trade values. I opted for a new Palisade Caligraphy at MSRP, which I found to be a much more luxurious vehicle with superior comfort, tech and safety features.

  4. Kip Becker 2024-06-29

    Although this vehicle was not my first choice, I have had the opportunity to drive it for a few days. While it may not be the most powerful car I have driven, I found it to be reliable and efficient. The auto stop feature worked well during my experience. While the seats were not the most comfortable, they were adequate for my needs. Overall, I believe that this vehicle is a good option for those in the market for a reliable car.

  5. Jovani Johnson 2024-06-17

    Living in a cooler climate? Unfortunately, the floor heater in the XT5 may not be enough to keep you warm. It only has one small hole that is directed towards your knees, leaving your toes feeling frosty. Additionally, the heating system has a velocity of air trapped behind the dashboard that can be overwhelming when the defroster is turned on. The back-up camera can also be a challenge at night, as it is glaringly bright and the picture is grainy, making it difficult to see any details. Safety concerns include the shifter in the center console, which can be easily accessed by passengers and accidentally change gears, and the manual gear shifter behind the steering wheel, which can also be pulled by accident. The auto windows can also be dangerous if not used properly. Despite these issues, we hope that GM will take the necessary steps to address these concerns and restore the Cadillac to its former glory. Thank you for your feedback!

Positive 2018 Cadillac Xt5 car reviews

  1. Danial Roberts 2024-09-25

    The car has been everything you would expect a Cadillac to be. It lives up to its lifelong reputation.

  2. Eric Kreiger 2024-07-21

    XT5 was a great choice for me! It provided the space I needed and had options that made it even more impressive!

  3. Jarrod Carroll 2024-06-17

    I'm so glad to hear that you love the way it handles! It's great to know that it rides smoothly and quietly, and that there's plenty of interior room. Thank you for sharing your thoughts!

  4. Gerardo Jacobson 2024-05-14

    This car has remained stylish and up-to-date, even though it is almost 6 years old. The Red Passion Tintcoat color catches the eye and the engine and interior are both in excellent condition. As a male driver, I appreciate that it doesn't have the feminine look of some other luxury SUVs, such as Lexus or Infinity. I decided to buy it instead of leasing it because I knew I would love it long-term, and it has not let me down! I purchased the base model for $38K, and it is still worth $26K with only 36K miles and not a single ding to be found. A tip for keeping your car in great condition: wash it twice a month and hand wax it at least twice a year, if not more. This will pay dividends down the road.

  5. Kyler Rath 2024-05-06

    I hope this message finds you well! I just wanted to let you know that I have not had any issues with the vehicle since I purchased it new. Take care!

Leave your review of 2018 Cadillac Xt5

Additional sources

More sources of information about 2018 Cadillac Xt5 problems:

Looking to purchase an XT5 | Cadillac Owners Forum
Looking to purchase an XT5 | Cadillac Owners Forum
https://www.cadillacforums.com/threads/looking-to-purchase-an-xt5.1137121/

Sep 25, 2023 ... The biggest issue with XT5's has been the Thermostat issue. A lot have had problems but a lot of replacements under warranty and that seems to ...

The Most Common 2018 Cadillac XT5 Problems | GetJerry.com
The Most Common 2018 Cadillac XT5 Problems | GetJerry.com
https://getjerry.com/car-insurance/2018-cadillac-xt5-problems

Jan 30, 2024 ... The most common 2018 Cadillac XT5 problems · Electrical system issues causing the vehicle to lose power · Issues with braking and collision ...

2018 Cadillac XT5 Problems - My Lemon
2018 Cadillac XT5 Problems - My Lemon
https://www.mylemon.com/lemon-law-blog/2018-cadillac-xt5-problems/

Oct 31, 2021 ... Several owners have found that the transmission is jerky and makes their ride very uncomfortable. Some drivers have found that their XT5 is slow ...

2018 Cadillac XT5 Problems | Kelley Blue Book
2018 Cadillac XT5 Problems | Kelley Blue Book
https://www.kbb.com/cadillac/xt5/2018/common-problems/

How reliable is the 2018 Cadillac XT5? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.

2018 Cadillac XT5 Reliability - Consumer Reports
2018 Cadillac XT5 Reliability - Consumer Reports
https://www.consumerreports.org/cars/cadillac/xt5/2018/reliability/

What Owners Say ... "Car showed dashboard warning (something to do with suspension) but also was slow to start. Knowing low voltage could trigger dash warnings, I ...

Other years of Cadillac Xt5

cadillac xt5 2019 photo
Xt5 2019
Cadillac

23

0

14

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac xt5 2020 photo
Xt5 2020
Cadillac

11

5

30

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac xt5 2021 photo
Xt5 2021
Cadillac

5

2

19

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac xt5 2022 photo
Xt5 2022
Cadillac

4

3

20

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac xt5 2023 photo
Xt5 2023
Cadillac

9

4

17

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac xt5 2024 photo
Xt5 2024
Cadillac

8

3

17

  • 5
  • 4
  • 3
  • 2
  • 1

Are you having problems with your 2018 Cadillac Xt5?

Add car complaint
2018 Cadillac Xt5 photo