2012 Cadillac Escalade problems
The Cadillac Escalade is a full-size luxury SUV manufactured by General Motors and marketed by their luxury division Cadillac. It was the luxury brand's first major entry into the SUV market. The Escalade was introduced for the 1999 model year in response to an influx of new luxury SUVs in the late 1990s such as the Mercedes-Benz M-Class, Range Rover, Lexus LX, and (especially) Ford's 1998 debut of the Lincoln Navigator. The Escalade project went into production only ten months after it was approved. The Escalade is built in Arlington, Texas. The term "escalade" refers to a siege warfare tactic of scaling defensive walls or ramparts with the aid of ladders or siege towers. More generally, it is a French word which is the noun-equivalent form of the French verb escalader, which means "to climb or scale".
The Escalade is currently sold in North America and select international markets (Europe and Asia) where Cadillac has official sales channels. The Escalade ESV (Escalade Stretch Vehicle) is sold in North America, Russia, and the Middle East, but is only available by special order in some international markets. The right-hand-drive Escalade and Escalade ESV are available through third-party conversion specialists without official agreement with Cadillac in Australian, Oceanic, and Japanese markets.
On August 8, 2023, GM unveiled the Escalade IQ, an all-electric version of the Escalade, and the third model in Cadillac's EV line, after the Celestiq, and Lyriq. It is expected to go on sale in late 2024 for the 2025 model year, with a starting price of $130,000.
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Common 2012 Cadillac Escalade problems
Based on complaints from owners of the 2012 Cadillac Escalade, several common problems have been reported:
- Suspension Failure: The 2014 model year has been highlighted as particularly problematic, with reports of an uncomfortable ride experience. Luxury SUVs like the Escalade are expected to provide a smooth and comfortable ride, which was lacking in this model year according to some owners.
- Engine Problems: Complaints have surfaced regarding engine issues in the Cadillac Escalade, impacting the overall performance and reliability of the vehicle.
- Other Common Concerns: Some owners have mentioned issues with the vehicle's clear coat peeling, lack of USB ports, and a feeling that the vehicle does not drive as expected of a Cadillac, potentially related to shock absorbers.
These problems can significantly impact the ownership experience of the 2012 Cadillac Escalade, leading to costly repairs, discomfort, and dissatisfaction among some owners.
Is Cadillac Escalade high maintenance?
According to RepairPal, an information hub for auto repairs, Cadillacs cost on average $783 to repair. Specific models will be more expensive. For instance, the Cadillac Escalade, a top-end SUV, generates an average yearly repair bill of about $1,200, according to RepairPal.
Do Cadillac Escalades have transmission problems?
Understanding Cadillac Escalade Transmission Problems
Some owners have reported experiencing transmission problems, which can be concerning. These problems may manifest as rough shifting, delays in gear engagement, or even complete transmission failure.
Is it expensive to fix a Cadillac Escalade?
Cadillac Escalade Maintenance Costs
A Cadillac Escalade will cost about $12,933 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury SUV models by $2,781. There is also a 36.55% chance that an Escalade will require a major repair during that time.
What are the best years for Escalade?
A: The 2002, 2013, and 2014 model years are considered the most reliable for the Cadillac Escalade. These years offer a quality driving experience and are less likely to encounter expensive repairs over time.
2012 Cadillac Escalade car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Cadillac Escalade problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Air bags problems
- Engine problems
- Service brakes problems
- Unknown or other problems
The graph below shows statistics for all 2012 Cadillac Escalade vehicle components and the number of complaints received.
Latest 25 complaints 2012 Cadillac Escalade
The NHTSA has received 26 complaints about various vehicle components related to the 2012 Cadillac Escalade. Below are the 25 most recent complaints reported for 2012 Cadillac Escalade vehicles.
AIR BAGS PROBLEM
- Date Of Incident: 2020-12-01
- VIN: 1GYS3EEJ4CR
- Components: AIR BAGS
- Summary: The contact owns a 2012 Cadillac Escalade. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 124,000. Parts distribution disconnect.
AIR BAGS PROBLEM
- Date Of Incident: 2021-04-29
- VIN: 1GYS4KEF2CR
- Components: AIR BAGS
- Summary: TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MALOUF CADILLAC (1975 US-1, NORTH BRUNSWICK TOWNSHIP, NJ 08902) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS PROBLEM
- Date Of Incident: 2021-02-15
- VIN: 1GYS3KEF5CR
- Components: AIR BAGS
- Summary: EVERY SO OFTEN MY SERVICE AIR BAG LIGHT WILL APPEAR ON THE DASH UPON STARTING THE VEHICLE. I THOUGHT IT COULD HAVE SOMETHING TO DO WITH MOVING THE SEATS BACK AND FORTH AND A WIRE ISSUE. I RECEIVED A SAFETY RECALL FOR THE PASSENGER SIDE FRONTAL AIRBAG INFLATOR SHORTLY AFTER THIS STARTED HAPPENING. WHEN I CALLED ABOUT REPAIRING THE RECALL THEY SAID THEY DIDN'T HAVE PARTS AVAILABLE TO CORRECT THIS ISSUE. I HAVE CHILDREN THAT RIDE IN THE FRONT AND I'D HATE FOR THIS TO EXPLODE WHILE DRIVING DOWN THE ROAD ON THEM OR ANYONE FOR THAT MATTER. WHEN WILL THERE BE A SOLUTION? HOW WILL WE KNOW THE PART IS AVAILABLE? PLEASE FIX ASAP!!
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-11-30
- VIN: 1GYS4HEF5CR
- Components: UNKNOWN OR OTHER
- Summary: WE HAVE THREE CRACKS ON OUR DASH BOARD. THE CAR IS GARAGE KEPT AND HAS NEVER BEEN IN AN ACCIDENT AND THE CRACKS KEEP FORMING. WE HAVE HAD THE CAR FIVE YEARS AND EVERY YEAR ANOTHER CRACK FORMS.
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-08-01
- VIN: 1GYS3BEF3CR
- Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
- Summary: INTERIOR DASH CRACK , ONSTAR SYSTEM STOP WORKING
STRUCTURE PROBLEM
- Date Of Incident: 2020-07-01
- Number Of Injuries: 1
- Crash: 1
- VIN: 1GYS4JEF7CR
- Components: STRUCTURE
- Summary: I HIT AND TOTALED A BLACK MAN CONVERTIBLE I WAS AT FAULT. PLEASE HELP I WAS TEXTING AND DRIVING. *TR
STEERING PROBLEM
- Date Of Incident: 2019-06-08
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOSS POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BROTHERTON CADILLAC LOCATED AT 215 SW 12TH ST, SUITE 101, RENTON WA 98057, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
STEERING PROBLEM
- Date Of Incident: 2020-05-20
- VIN: 1GYS4EEJ5CR
- Components: STEERING
- Summary: MY 2012 CADILLAC ESCALADE HYBRID ELECTRONIC POWER STEERING HAS FAILED.WHILE DRIVING THIS VEHICLE. A SERVICE POWER STEERING WARNING LIGHT HAS ILLUMINATED IN THE DASH AND THE VEHICLE ALMOST WENT OUT OF CONTROL WHILE I WAS ON A TWO LANE DUAL HIGHWAY. IT APPEARS THAT IT IS A MOTOR THAT IS MANUFACTURED IN JAPAN THAT HAS A WEAK SHAFT THAT IS KNOWN TO BREAKAGE. THE VEHICLE IS MORE THAN DIFFICULT TO TRY TO STEER. THIS IS A VERY UNSAFE SITUATION AND HAS BEEN NOTED TO BE HAPPENING IN QUITE A NUMBER OF THESE LIMITED PRODUCTION VEHICLES. *TR
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE PROBLEM
- Date Of Incident: 2020-03-02
- VIN: 1GYS3BEF0CR
- Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
- Summary: THE CAR LOOSE POWER ON THE ROAD THE ELECTRONICS IN CAR GO CRAZY THESE MAY LEAD TO ACCIDENTS OR INJURIES CODE C0900 A LOT OF GM PRODUCT HAVE THE SAME PROBLEM GM NEEDS TO DO A RECALL THIS HAPPEN IN THE HIGHWAY IN RUSH HOUR PLEASE TAKE ACTION
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-09-28
- VIN: 1GYS4FEJXCR
- Components: SERVICE BRAKES
- Summary: COMPLETE BRAKE FAILURE (BRAKE PEDAL WENT TO THE FLOOR) WHEN EXITING THE FREEWAY. SIMULTANEOUSLY, THE CHECK ENGINE LIST, SERVICE ABS ON LED SCREEN, AND RED BRAKE LIGHT ILLUMINATED AND WARNING CHIMES. NO PREVIOUS WARNING OR INDICATOR LIGHTS SIGNALING A PROBLEM. HAD SERVICED AT DEALERSHIP WHO INDICATED IT WAS CAUSED BY FAILING HYBRID BATTERY. AFTER BEING IN FOR SERVICE FOR 52 DAYS, I RETRIEVED THE VEHICLE WITH A NEW BATTERY INSTALLED. ONE WEEK LATER, WE EXPERIENCED ANOTHER BRAKING ISSUE. THIS TIME WHILE THERE WAS SOME BRAKING ABILITY THE PEDAL WAS VERY STIFF WHEN PRESSURE WAS APPLIED AND THE BRAKES DID NOT FUNCTION PROPERLY (I.E. THEY DID SLOW THE VEHICLE EVENTUALLY BUT DID NOT STOP THE VEHICLE OR SLOW IT AS IT SHOULD HAVE). BROUGHT BACK IN FOR SERVICE AT A DIFFERENT DEALER WHO STATES THAT THE PBMV FAILED. HOW CAN THIS FAIL WITHOUT ANY WARNING? SHOULDN'T THERE BE SAFETY MEASURES IN PLACE (I.E. THE CAR SHOULD NOT EVEN START IF THIS IS MALFUNCTIONING).
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE PROBLEM
- Date Of Incident: 2019-10-20
- VIN: 1GYS3BEFXCR
- Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
- Summary: ISSUE STARTED BY HAVING THE ENGINE CUTOFF OR GO INTO LOW POWER MODE. MECHANIC TRIED FINING POWER ISSUES, ENDED UP REPLACING PCM BOARD. ISSUE REMAINED. THEN OIL PRESSURE SENSOR CHECK ENGINE LIGHT CAME ON, HAD A MECHANIC REPLACE THE OIL PRESSURE SENSOR AND EVERYTHING WORKED FOR A LITTLE WHILE. NEXT LOW OIL PRESSURE MESSAGE CAME UP, STATING TO SHUT OFF ENGINE. AFTER READING AROUND, THE ISSUE SEEMS TO BE THAT THE CAMSHAFT ACTUATOR IS BEING STARVED OF OIL DUE TO LOW OIL PRESSURE, THAT IS CAUSED BY THE CAMSHAFT AND BEARINGS BEING BAD. THIS FAULTY PART CAUSES THE VEHICLE TO TURN OFF WHILE RUNNING, EXTREMELY DANGEROUS! HOW LONG UNTIL SOMEONE DIES? NEED GM TO MAKE THIS RIGHT. VEHICLE IS UNDER 80K MILES.
WHEELS PROBLEM
- Date Of Incident: 2018-01-10
- VIN: 1GYS4BEFXCR
- Components: WHEELS
- Summary: TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. THE CONTACT STATED THAT THE FACTORY RIMS WERE MISSHAPED AND CAUSED THE TIRES TO DEFLATE WEEKLY AND LOSE TIRE PRESSURE DAILY. THE TIRE PRESSURE GAUGE WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO NAPERVILLE CADILLAC (1507 OGDEN AVE, NAPERVILLE, IL 60540, (630) 355-2700) WHERE THE MECHANIC STATED THAT FOUR NEW RIMS NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,279.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2019-01-18
- VIN: 1GYS4BEF9CR
- Components: EXTERIOR LIGHTING
- Summary: TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING 30 MPH, BOTH HEADLIGHTS BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BILL GATTON CHEVROLET (1000 W STATE ST, BRISTOL, TN 37620) WHERE IT WAS DIAGNOSED THAT WATER WAS ENTERING BEHIND THE LENS OF THE HEADLIGHTS, WHICH CAUSED THE BULBS TO BLOW OUT. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,500. *TT *TR
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2018-12-17
- VIN: 1GYS3KEF2CR
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
- Summary: DRIVING NORMAL ON A CITY STREET FOR ABOUT ONE HOUR WITHOUT ANY WARNING THE VEHICLE STARTED ACTING STRANGE, THE DOORS LOCKED AND UNLOCKED, THE AC& HTG CAME ON, HTG&FAN FOR THE SEATS CAME ON, CLOCK BLINKED, NAVIGATION SCREEN BLINKED ON AND OFF, THE VEHICLE SOUNDED AS THOUGH IT WOULD ACCELERATE AND THEN HESITATE, IT DID THIS AT LEAST 4 TIMES, I NOTICED UPON BRAKING EACH TIME AFTER THE STRANGE OCCURRENCES THE VEHICLE APPEARED TO RUN OKAY, BUT ONLY WHILE BREAKING. AFTER THIS OCCURRED FOR ABOUT ONE MILE, THE STRANGE OCCURRENCES STOPPED AND THE VEHICLE DROVE AS SHOULD, OR AT LEAST IT SEEMED OKAY. AFTER READING SOME OF THE BLOG'S OF OTHER 2012 ESCALADE OWNERS HAVING THE SAME PROBLEM, GM SHOULD TAKE NOTICE, AFTER ALL THE VEHICLES ARE NOT CHEAP AND GM SHOULD CORRECT IT.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2017-12-01
- VIN: 1GYS3HEF4CR
- Components: UNKNOWN OR OTHER
- Summary: DASH ON MY ESCALADE HAS CRACKED IN 3 DIFFERENT PLACES AND POSES A HAZARD TO OCCUPANTS. DEALERSHIP SAYS THEY ARE AWARE OF DASH CRACKS IN THAT MODEL AS WELL AS OTHERS BUT GM REFUSES TO RECALL. THIS APPEARS TO BE A MANUFACTURE DEFECT IN MATERIAL USED AND SHOULD BE ADDRESSED ASAP.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2017-08-19
- VIN: 1GYS4BEF2CR
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: WHILE TRAVELING ON THE HIGHWAY THE VEHICLE RANDOMLY LOST ELECTRICAL POWER, LIGHTS, DOOR LOCKS, EVERYTHING AND THE ENGINE UPSHIFTED INTO SECOND OR THIRD GEAR COMPLETELY ON ITS OWN, THEN REFUSED TO ACCELERATE. THE ELECTRICS WOULD COME BACK ON AND THEN GO OFF AGAIN. THE ELECTRONIC WENT COMPLETELY BERSERK AND PRESENTED A HUGE SAFETY ISSUE FOR MY WIFE, CHILDREN AND I.
POWER TRAIN PROBLEM
- Date Of Incident: 2017-05-20
- VIN: 1GYS3GEF1CR
- Components: POWER TRAIN
- Summary: LOUD NOISE (KNOCK) WHILE DRIVING ON HIGHWAY 65 MPH, ALL ENGINE LIGHTS CAME ON, VEHICLE TOWED TO RESIDENCE.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2015-09-17
- VIN: 1GYS4KEF0CR
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING AT VARIOUS SPEEDS, THE KEY COULD BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2015-05-26
- Components: ELECTRICAL SYSTEM
- Summary: DRIVING DOWN THE HIGHWAY AT 65 MPH THE DASH LIGHTS STARTED BLINKING, RADIO WENT ON AND OFF, DOOR LOCKS LOCKED AND UNLOCKED, REVVED THE ENGINE, COOLED SEATS AUTOMATICALLY CAME ON, ALL DASH LIGHTS CAME ON LIKE VEHICLE DIED(BUT NEVER DIED) THEN WENT BACK TO NORMAL FOR ABOUT 10 MILES AND SAME THING WAS REPEATED.THE VEHICLE WAS DRIVEN ANOTHER 50 MILES TO HOME
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2015-02-21
- VIN: 1GYS3EEJ4CR
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: TL*THE CONTACT OWNS A 2012 CADILLAC ESCALADE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, ALL THE WARNING LIGHT IN THE INSTRUMENT PANEL ILLUMINATED AS THE BRAKE PEDAL SANK INTO THE FLOOR BOARD AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A BAD CELL IN THE BATTERY AND AS A RESULT, IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2014-10-29
- Crash: 1
- VIN: 1GYS4CEF2CR
- Components: VEHICLE SPEED CONTROL
- Summary: TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO TWO OTHER VEHICLES. AFTERWARDS, THE VEHICLE TRAVELED ANOTHER ONE HUNDRED FEET AND THE ENGINE RPMS WENT BACK TO NORMAL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2015-01-09
- VIN: 1GYS4BEF7CR
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR AND EXTERIOR LIGHTING FLICKERED AND THE VEHICLE STALLED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WOULD INDEPENDENTLY RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2013-08-28
- VIN: 1GYS3BEFXCR
- Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: ON THE INDICATED DATE MY WIFE AND I WERE DRIVING FROM DALLAS, TX TO ANN ARBOR, MI. MY WIFE WAS DRIVING AND WE WERE ON I-44 APPROX. 20 MILES SOUTH OF ROLLA, MO. AT HIGHWAY SPEED WE EXPERIENCED SUDDEN AND REPEATED LOSS OF ELECTRICAL POWER AND RELATED POWER SYSTEMS. THIS WAS EVIDENCED BY DOOR LOCKS REPEATEDLY CLICKING ON AND OFF, NAVIGATION SYSTEM FAILURE, AIR CONDITIONING FAILURE, STABILITRACK FAILURE AND LACK OF POWER STEERING. MY WIFE WAS ABLE TO CONTROL THE VEHICLE AND AFTER SEVERAL CALLS TO ONSTAR AND THE USE OF OUR CELL PHONES WE WERE ABLE TO LOCATE A DEALER IN ROLLA. WE ??LIMPED?? INTO THE DEALER AFTER EXPERIENCING SEVERAL MORE ADVERSE FAILURE INCIDENTS. THE DEALER CHECKED OUT THE VEHICLE AND COULD NOT IDENTIFY THE CAUSE THROUGH RUNNING HIS DIAGNOSTICS. HE CONCLUDED THAT THE BATTERY WAS DEFECTIVE AND REPLACED IT ALLOWING US TO CONTINUE OUR TRIP. UNFORTUNATELY THIS EXACT SAME ISSUE RECURRED ON JUNE 21, 2014 WHILE DRIVING AT HIGHWAY SPEEDS IN THE DALLAS, TX AREA AND AGAIN, TWICE, DRIVING AT APPROX. 40 MPH IN FRISCO, TX ON JUNE 23, 2014. THE LOCAL DEALER SERVICED THE VEHICLE ON THOSE DATES AND REPLACED THE NEGATIVE BATTERY CABLE. DURING THE PAST SEVERAL WEEKS I HAVE HAD NUMEROUS CONVERSATIONS WITH GM CUSTOMER CARE SEEKING ASSURANCES THAT THIS WAS A KNOWN PROBLEM AND THAT THE LATEST ??FIX?? WAS GOING TO PERMANENTLY CORRECT THIS SAFETY AND RELIABILITY PROBLEM. UNFORTUNATELY, I HAVE NOT BEEN SATISFIED THAT THIS PROBLEM HAS BEEN PERMANENTLY FIXED. I AM CONCERNED THAT WE WILL HAVE A RE-OCCURRENCE OF THIS PROBLEM IN THE FUTURE. *TR
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2013-02-22
- Crash: 1
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AT AN UNKNOWN SPEED, THE BRAKES WERE APPLIED BUT THE VEHICLE ACCELERATED INSTEAD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE BRAKE SENSORS WERE REPLACED AND THE CENTRAL COMPUTER WAS RECALIBRATED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,000. THE VIN WAS UNAVAILABLE. *TR
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES PROBLEM
- Date Of Incident: 2012-08-12
- VIN: 1GYS4DEF4CR
- Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
- Summary: THIS VEHICLE HAS A RECURRING LOCKING PROBLEM THAT CANNOT BE DIAGNOSED OR CORRECTED BY THE DEALER. THE VEHICLE RANDOMLY LOCKS OR UNLOCKS WHILE EITHER PARKED OR MOVING CREATING A SERIOUS SAFETY CONCERN, PARTICULARLY WHEN THE VEHICLE UNLOCKS ITSELF WHILE MOVING. WE HAVE TAKEN THIS VEHICLE TO THE DEALER ON FOUR (4) DIFFERENT OCCASIONS TO CORRECT THIS LOCKING DEFECT WITHOUT SUCCESS. THIS VEHICLE HAS BEEN AT THE DEALERSHIP FOR A TOTAL OF 45 DAYS DURING 2012 ON ACCOUNT OF THIS RANDOM LOCKING ISSUE. THE SERVICE MANAGER AT THE DEALERSHIP TELLS US THAT THIS DEFECT IS NOT AN ISOLATED ISSUE WITH OUR ESCALADE, AS OTHERS ARE EXPERIENCING THIS SAME UNRESOLVED PROBLEM, ACCORDING TO BOTH HIS OWN EXPERIENCE AND HIS CONVERSATIONS WITH THE CADILLAC TECHNICAL SUPPORT PERSONNEL.. WE HAVE CONTACTED THE CADILLAC CUSTOMER ASSISTANCE CENTER ABOUT THIS LOCKING ISSUE, TO NO AVAIL. THEY SIMPLY DENY THE PROBLEM BECAUSE IT CANNOT BE REPLICATED AT THE DEALERSHIP. THEY REFUSE TO OPEN THEIR DATA BASE TO US REGARDING THIS PROBLEM. PERHAPS YOUR AGENCY HAS MORE CLOUT IN MAKING THEIR DATA BASE TRANSPARENT WITH REGARD TO THIS SAFETY ISSUE. *TR
2012 Cadillac Escalade recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2012 Cadillac Escalade.
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
- Manufacturer: General Motors LLC
- Components: ELECTRICAL SYSTEM:IGNITION
- Summary: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
- Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
- Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Negative 2012 Cadillac Escalade car reviews
Positive 2012 Cadillac Escalade car reviews
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I've always loved the Escalades. They're big, comfy, quick, safe, smooth, good looking, and spacious. It's a great car! However, there are a few issues that I've encountered. The chrome on the car was unfortunately destroyed by Magnesium Chloride. When we took it to trade it in for a new one, the dealer only offered us $18000, which was lower than we expected. Despite this, the vehicle runs great and is probably one of the best running eight-year-old Escalades ever, with only 77000 miles on it. I also had an issue with the radio, which freezes and glitches a lot. The quality of materials could be better, as the dashboard and door panels are made of plastic. Overall, I still adore this car and highly recommend it.
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I just switched from a fully loaded BMW 745Li...I thought the BMW had it all. But this Cadillac is amazing! I love the handling, the ride, the comfort, and especially the retractable assist steps. It's very nice!
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This Caddy (ESV) is amazing! The sheer presence is so impressive that everyone who sees it loves it. When you quickly accelerate, the exhaust reminds me of the race cars in 'Days of Thunder'. What a sound! It's almost better than my Vet. When you enter the car at night, the lighting, both inside and out, is unbelievable. Everything about this vehicle exudes luxury. I have read some complaints about the transmission, but I personally like the way it works. It tends to quickly go to the next gear. You have to go nearly 80 MPH to get to 2K PRM - the engine is just amazing. Still, if you're in a hurry, you just need to punch it and it takes off. Like the TV ad says, if the Escalade had a bathroom, I'd live in it!
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Cadillac is really on a roll, and the Escalade is no exception. It boasts great looks, lots of luxury features, 403 hp, and an exhaust note that sounds like a muscle car. I never thought I would buy an SUV, but the Escalade sold itself. What surprised me most was the power and exhaust note, which are both quick (for an SUV) and sound great. The handling also really impressed me, as it handles like a much smaller car. The only negatives I could find are the old-school tilt-only steering wheel, the third-row seat (which lacks room and power-folding), and a light in the rear of the car that rattles. However, the GPS in this car is absolutely fantastic and is the highlight of an already great interior. Overall, it's just a fantastic SUV!
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We bought the Escalade used, but it feels like new. It's the finest vehicle we've ever owned and style really matters to us. We took a chance on Cadillac since we found the Sequoia to be unattractive, and we have not been disappointed.
Additional sources
More sources of information about 2012 Cadillac Escalade problems:
Looking to purchase a 2011-2012 Escalade....common problems to ...
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Problem with your 2012 Cadillac Escalade? Our list of 6 known complaints reported by owners can help you fix your 2012 Cadillac Escalade.
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Are you having problems with your 2012 Cadillac Escalade?
Ward Muller 2025-01-07
The looks of the Escalade are truly eye-catching, and the powerful 6.2 motor sounds amazing when turned on. However, there are some downsides to consider, such as the horrible fuel mileage (barely 11mpg), plastic door handles (which could be improved), and the fact that the rear windows only go down halfway (which can be inconvenient for rear passengers). Additionally, some passengers may find it difficult to exit the rear seats without adjusting them, and the third-row seating is not very spacious. Lastly, the plastic (fake) wood grain interior panels are prone to scratches and can look unappealing. Overall, I do like my Escalade, but I do wish I had purchased an ESV instead, which has full rear doors (with windows that roll all the way down) and more legroom in the third-row seating, as well as additional cargo space.
Arnoldo Gislason 2024-10-23
This car has some mechanical issues that need to be addressed. As a GM enthusiast, I have experienced some problems with both the engine and transmission, despite the fact that it is a new combo. JD Powers has rated it a 2 star for mechanical quality, which is a fair assessment. However, I believe that with some improvements, this car has the potential to be a great vehicle. It is important to note that some of the positive reviews are based on initial impressions, and not on long-term use. As a loyal GM customer, I hope to see improvements in the future.
Isai Muller 2024-10-04
I hope you're doing well! I wanted to share my experience with my 08 Escalade. While it drives okay, it's not the best around corners, and the auto box sometimes struggles to keep up with the engine. Unfortunately, the build quality was a downfall for me and ultimately led me to switch to a LR3 Land Rover, which I find much nicer to drive.
Orland Hintz 2024-08-27
It's great to have a car that looks sharp and is enjoyable to drive. However, it seems like the engineers may have missed the mark when it comes to the interior design. Unfortunately, the rear pass. windows don't roll down all the way, which can be frustrating. Additionally, there are no pockets in the back side doors and no storage, which can make it difficult to keep things organized. The seats are also quite uncomfortable, which can make long drives a bit of a challenge. Despite these issues, there are some positives to this car. For example, it has a third row of seats, which can be useful for larger families. However, it's worth noting that the cup holders for the third row are only on the left side of the car. Lastly, there is a water leak in the sunroof, which is something to keep in mind. Overall, while there are some drawbacks to this car, it still has some great features that make it worth considering.
Terrance Lynch 2024-04-27
This is my first caddy and my last. However, I must say that it looks great and has tons of room. Although it drives like a mack truck and feels like something is going to break when you go over a bump, it's not all bad. I sure miss my range Rover, but I'm grateful that I never went off-road.