2021 Cadillac Xt5 problems
The Cadillac XT5 (short for Crossover Touring 5) is a compact luxury / D-segment crossover SUV manufactured by General Motors. It was introduced at both the Dubai Motor Show and LA Auto Show in November 2015. The XT5 replaced the Cadillac SRX crossover when it was launched in spring 2016. It is the second model to use Cadillac's new alphanumeric naming scheme (after the CT6) and the first in the Crossover Touring (XT) series. The XT5 is manufactured at GM's Spring Hill Manufacturing plant. The Chinese-market XT5 is manufactured in Shanghai by SAIC-GM.
As of 2017, the XT5 was Cadillac's best selling model in the United States and globally.
Overview
The XT5 features technology such as a streaming video rear-view mirror, 360° view backup camera, and the first application in a Cadillac of GM’s Electronic Precision Shift, which replaces the standard hydraulic shifter with an electronic controller. This, together with a new lightweight chassis, results in a weight savings of 278 lb (126 kg) versus the outgoing SRX.
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Common 2021 Cadillac Xt5 problems
The 2021 Cadillac XT5 has been reported to have various issues by its owners, which can be categorized into several areas.
- Fuel System and Emissions: Owners have reported problems with the fuel system, including sensors, emission-control devices, fuel-injection system, fuel gauge/sender, fuel pump, and problems filling up the tank. One owner mentioned that the fuel controller failed, and it took 17 days to fix due to supply chain issues with parts from China.
- Brakes: Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, and regenerative braking are some of the brake-related issues reported by owners. One owner mentioned that the new car made break vibration and noise.
- Engine: Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt, alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, and auto stop/start are some of the engine-related issues reported by owners.
- Drivetrain: Driveshaft or axle, CV joint, differential, transfer case, and other drivetrain components have been reported to have issues by some owners.
- Electrical: Electrical accessories, drive system, steering and suspension, and other electrical components have been reported to have issues by some owners.
- Recalls: The National Highway Traffic Safety Administration (NHTSA) has issued recalls for the 2021 Cadillac XT5 due to improperly crimped rearview camera coaxial cable connectors, which can cause the rearview camera to fail or function intermittently, and improperly attached and seated fuel supply lines, which can loosen or separate, causing a fuel leak and increasing the risk of a fire.
These issues can lead to poor performance, safety hazards, and increased maintenance costs. It is essential for owners to address these issues promptly to ensure the safe and reliable operation of their vehicles.
What are the most common problem for the Cadillac XT5?
Owner Reported Trouble Spots
- Transmission Major. ...
- In-car Electronics. ...
- Noises And Leaks. ...
- Engine Minor. ...
- Paint And Trim. ...
- Engine Cooling. ...
- Body Hardware. ...
- Fuel System/Emissions. Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
Is there a recall for 2021 Cadillac XT5?
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Does Cadillac XT5 have transmission problems?
GM has issued a product recall for certain units of the Cadillac XT5 and Cadillac XT6 due to the installation of the incorrect transmission sun gear. The problem: vehicles built with the incorrect transmission sun gear can have the driver-side half-shaft disengage from the transmission.
Is Cadillac XT5 reliable?
The 2021 Cadillac XT5 has a predicted reliability score of 79 out of 100.
What are the most common problem for the Cadillac XT5?
Owner Reported Trouble Spots
- Transmission Major. ...
- In-car Electronics. ...
- Noises And Leaks. ...
- Engine Minor. ...
- Paint And Trim. ...
- Engine Cooling. ...
- Body Hardware. ...
- Fuel System/Emissions. Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
Is there a recall for 2021 Cadillac XT5?
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Does Cadillac XT5 have transmission problems?
GM has issued a product recall for certain units of the Cadillac XT5 and Cadillac XT6 due to the installation of the incorrect transmission sun gear. The problem: vehicles built with the incorrect transmission sun gear can have the driver-side half-shaft disengage from the transmission.
Is Cadillac XT5 reliable?
The 2021 Cadillac XT5 has a predicted reliability score of 79 out of 100.
2021 Cadillac Xt5 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Cadillac Xt5 problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Engine and engine cooling problems
- Power train problems
- Back over prevention problems
- Air bags problems
The graph below shows statistics for all 2021 Cadillac Xt5 vehicle components and the number of complaints received.
2021 Cadillac Xt5 complaints
The NHTSA has received 5 complaints about various vehicle components related to the 2021 Cadillac Xt5.
ENGINE AND ENGINE COOLING,POWER TRAIN PROBLEM
- Date Of Incident: 2022-01-15
- VIN: 1GYAZAR45MF
- Components: ENGINE AND ENGINE COOLING,POWER TRAIN
- Summary: The contact owns a 2021 Cadillac XT4. The contact stated that while stopped at a traffic signal, the signal turned green; however, when the accelerator pedal was depressed, the vehicle hesitated before responding as needed. The contact stated that the vehicle lunged into motion. The contact stated that the failure was intermittent at first but became a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam shaft and transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.
BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2023-11-13
- VIN: 1GYFZER43MF
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2021 Cadillac XT4. The contact stated that while his wife was reversing and exiting the residential driveway, the back over prevention sensor activated. The contact stated the back over prevention warning light illuminated. The contact stated that there were no obstacles behind the vehicle. The vehicle was taken to the dealer, but the failure could not be duplicated. The contact stated that the vehicle was retrieved and shortly after exiting the dealer's lot, the failure reoccurred. The vehicle was taken to another local dealer where the failure was unable to be duplicated. The contact also stated that the vehicle was taken to Auto Zone and the failure was unable to be duplicated. The vehicle was then taken back to the original dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2021-06-14
- VIN: 1GYFZBR43MF
- Components: ELECTRICAL SYSTEM
- Summary: When I turn on the vehicle, it will have no sound - audio, turn signal, and most importantly and concerning, seatbelt warning chime. the electrical issues also extend to the hvac sustain have been trying to get this resolved with two dealerships and Cadillac directly for 1.5 almost 2 years. The issues began about three weeks after my lease began. Cadillac directly and the dealerships have done nothing to resolve this and have continuously kicked it down the road with no resolution. I am not comfortable driving a vehicle in which seatbelt deatures are compromised.
AIR BAGS PROBLEM
- Date Of Incident: 2021-12-15
- VIN: 1GYFZFR48MF
- Components: AIR BAGS
- Summary: Safety restraint warning light came on. Took to dealership. They had for 3 days claimed it was repaired. Light came back on 2 days later. Dealership has now had my vehicle 10 days, stating I need a new side drivers airbag. They do not know when it will arrive. I have seen other complaints in this model for faulty airbag sensors/units.
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-05-18
- Crash: 1
- VIN: 1gyazar49mf
- Components: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: The contact owns a 2021 Cadillac XT4. The contact stated that while driving in stop-and-go traffic, the contact rear-ended a vehicle in front. The contact crashed the vehicle at approximately 5 mph; however, the collision caused severe front end damage to the vehicle. The air bag did not deploy and all electrical safety features failed to operate after the collision. There were no injuries reported and a police report was filed. The radiator began to leak as a result of the accident, therefore, the vehicle was towed to an independent body shop. The manufacturer was notified of the failure and offered no assistance. The vehicle had been repaired. The failure mileage was approximately 1,800.
2021 Cadillac Xt5 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2021 Cadillac Xt5.
- Manufacturer: General Motors, LLC
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
- Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
- Manufacturer: General Motors, LLC
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
- Summary: General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
- Consequence: Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.
- Remedy: Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212335590.
Negative 2021 Cadillac Xt5 car reviews
Positive 2021 Cadillac Xt5 car reviews
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I test rode the Cadillac XT5 Premium Luxury, and it ran beautifully. The 9-speed transmission made it very responsive, and the appointments were top-notch luxury. I decided to order/lease the vehicle because it beat the Lincoln Nautilus hands down. I had to factory order the car due to all the safety features, additional options, and the color I wanted. I expect to receive the vehicle sometime in mid-April. I got a great deal, and the monthly lease was much less than the Audi and the Lincoln.
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The new Cadillac XT5 rides and handles great. It has also exceeded my expectations in terms of fuel efficiency. While it may not have all the special features that my Nissan Rogue had, I am still thoroughly enjoying my experience with it.
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What a beautiful car and ride! However, it seems that there are no loaded ones available within 1,000 miles, unfortunately.
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I've always been a Lexus guy, and truthfully, I still have 5 in the family. I've never owned a Cadillac before, so I drove all the way from Indy to Appleton, WI to get the sport V6 with the brown interior (did I mention the 14 Bose speakers in it?) Although the seats are a bit firm, I love how it handles! This fall, we're planning to drive out West and put it in tour mode instead of sport to see if it softens up the 2500 mile ride.
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For this segment, you get the most value for your money.
Additional sources
More sources of information about 2021 Cadillac Xt5 problems:
2021 Cadillac XT5 Reliability - Consumer Reports
Owner Reported Trouble Spots · Exhaust · Fuel System/Emissions · Brakes · Engine Major · Engine Electrical · Electrical Accessories · Drive System · Steering ...
2021 Cadillac XT5 Problems | Kelley Blue Book
How reliable is the 2021 Cadillac XT5? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
Looking to purchase an XT5 | Cadillac Owners Forum
Sep 25, 2023 ... The biggest issue with XT5's has been the Thermostat issue. A lot have had problems but a lot of replacements under warranty and that seems to ...
2021 XT5 known problems : r/Cadillac
Mar 11, 2024 ... 2021 XT5 known problems. I picked up a 2021 XT5 with 16,000 miles on it. Is there any known problems that I should be on the lookout for? ... ....
2021 XT5 Premium noise | Cadillac Owners Forum
Nov 23, 2021 ... Cadillac Owners Forum ... I traded my 2018 XT5 (which was flawless never had any problem) for a new 2021 XT5 ... Loud brakes are a known issue ...
Other years of Cadillac Xt5
Are you having problems with your 2021 Cadillac Xt5?
Ernest Robel 2024-06-14
We leased a 2014 ATS Cadillac previously and received free oil changes and tire rotations for the entire lease. However, with our current lease of a 2020 Cadillac XT5, we only received one free oil change and tire rotation. I was wondering why these items are not free on the 2020 XT5. I believe that if it was free on the ATS, it should be the same on the XT5, especially since we already pay a large payment. We only purchased tire warranty on both vehicles, and unfortunately, our preferred dealership does not send out any discount coupons. With this being said, we may not go with a Cadillac after this lease is up. I think that Cadillac should offer more incentives to both new and returning customers. If not, we will take our business somewhere where we feel appreciated as a customer.
Kade Ebert 2024-03-29
I really enjoyed the styling both inside and out. The comfort and convenience were acceptable. However, I was disappointed to find out that the car did not come with a multi-disk CD player. Although the manufacturer claims that it is due to new technology, I find it hard to believe that they cannot offer a dash camera as standard, which is also considered new technology. Unfortunately, the road noise was too much for me, despite trying different types of pavement. At times, I even thought that a door, window, or tailgate was open. It's no wonder that customers are turning to foreign vehicle brands. Although the prices keep going up, the quality seems to be going down. I was also disappointed to learn that the trailer towing package is no longer an option. If GM cannot offer better options, I may have to look elsewhere.
Benjamin Ward 2024-03-25
After owning a 2003 Escalade for 9 years, a 2012 Acadia Denali for 7 and the 2020 XT5 for 18mos., I feel qualified to compare them. Although we miss the roomy interior and comfortable seats of the Escalade, we found the Acadia to be a better car for comfort. It handled as well as the Escalade and outperformed it with the same power plant. The XT5 has a smoother and quieter ride, and with the 9-speed transmission, it accelerates better than the other two. Once you shift into 4th or higher, it is very smooth. However, we have noticed that low-speed, in-town driving can be jerky, like the electronic shifting can't decide what gear to stay in or when to shift. We plan to take it to the dealer soon. Although we like the car for its quietness and ride, we find the driver seat uncomfortable on long trips. We have to use a cushion to provide the padding we need. If we keep it much longer, we will have to have the driver seat rebuilt. The improved 3.8 V6 is the engine I have driven for the past 30 years.
Robin Crist 2024-03-09
I recently purchased a Cadillac XT5 PLATINUM with high expectations for luxury and convenience. While the luxury aspect met my expectations, I was disappointed with the comfort level. The seats are quite firm and not very comfortable. Additionally, I found it difficult to view the average fuel consumption, as only instantaneous or 39l to 100miles options were available. Despite the advertised 'Magnetic Ride', I found that my 2011 VW TOUAREG drove much better. If you prioritize comfort in your vehicle, I would recommend considering a Mercedes-Benz or Volvo instead of a Cadillac. While the Cadillac offers luxury, it falls short in terms of comfort.
Jonathan Swift 2024-01-25
Road noise is significantly reduced, ensuring a comfortable and enjoyable experience during long road trips.