2004 Cadillac Srx problems

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The Cadillac SRX is a mid-size luxury SUV and compact luxury crossover SUV (CUV) manufactured and marketed by Cadillac over two generations: the first generation as a five-door, three-row, seven-passenger CUV (2003–2009), and the second generation as a five-door, two-row, five-passenger CUV (2010–2016) – the latter becoming Cadillac's best selling model in the United States.

First generation (2004)

Engine options included the 255 hp (190 kW) High-Feature V6 and the 4.6 L 320 hp (239 kW) Northstar V8. It was based on the GM Sigma platform and came with a five or six-speed automatic transmission; rear-wheel drive and four-wheel drive and MagneRide were available. As a Sigma platform vehicle, the first generation SRX had a longitudinally mounted front engine, longitudinal transmission mounted behind the engine, and a rear drive differential. The AWD option was implemented with a transfer case mounted to the rear of the transmission, with a propeller shaft forward to a front differential to power the front wheels.

An all-leather interior and curtain side airbags were standard in both models. Heated front seats and wood interior trim were standard in the V8 and available as options in the V6. DVD, sunroof, navigation system, and a power foldable third-row seat were all available options. However the third row was no longer available for the 2010 model year on the SRX.

The base price was US$38,880 for the V6 and US$45,880 for the V8 version.

The SRX won Car and Driver's Five Best Trucks "luxury SUV" award for 2004, 2005 and 2006 and was nominated for the North American Truck of the Year award for 2004.

The first generation SRX never had the V Series performance model available.

The first generation SRX was available through the 2009 model year.

The Insurance Institute for Highway Safety found the 2005-08 SRX worst in its class for driver fatalities with a death rate of 63 compared to its class average of 23.

2004 Cadillac Srx

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Common 2004 Cadillac Srx problems

The 2004 Cadillac SRX has been reported to have several common problems, primarily related to its electrical system, power train, and engine.

  • Engine - One complaint submitted to the Center for Auto Safety for the 2004 Cadillac SRX involves the engine. In this case, the owner reported that the engine stalled while driving, leading to a loss of power steering and brakes. This issue can increase the risk of a crash, especially in heavy traffic or at high speeds.
  • Transmission - A common problem reported by owners of the 2004 Cadillac SRX is transmission failure. In one case, the transmission went out after only one year of driving, causing the vehicle to slow down and struggle to stay in gear. This issue can lead to a loss of control over the vehicle, increasing the risk of a crash.

In summary, the 2004 Cadillac SRX has several common problems related to its electrical system, power train, and engine. These issues can lead to a loss of control over the vehicle, increasing the risk of a crash. It is essential for owners of this vehicle to be aware of these issues and take appropriate action to address them.

2004 Cadillac Srx engine

What are the most common problems with the Cadillac SRX?

The failure's precise cause was not found airbag failure there are a few complaints about the Cadillac srx's airbags malfunctioning the owners complained that none of the airbags deployed even after

Is a Cadillac SRX expensive to maintain?

The average annual maintenance cost for a Cadillac SRX is $703, which is a little lower than the Cadillac average. Examples of repairs and their estimated costs include: AC compressor replacement: $842 – $902. Fuel pump replacement: $1,667 – $1,813.

How many miles will a Cadillac SRX last?

The Cadillac SRX can go between 180,000 and 220,000 miles, but how long yours lasts will depend on the care and maintenance you provide your car.

What is the recall on the 2004 Cadillac SRX?

7 Recalls for 2004 CADILLAC SRX

Recall DateComponent
10/8/2008POWER TRAIN:AUTOMATIC TRANSMISSION
2/8/2005VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
1/19/2005AIR BAGS
6/8/2004STEERING:LINKAGES

How reliable is a 2004 Cadillac SRX?

The 2004 Cadillac SRX receives an average consumer rating of 4.1 overall and a 4.2 for reliability, which means owners consider its reliability to be above average. According to drivers of the 2004 SRX, here are some of its best features: Nice ride and look. V8 power, usable cargo area, great styling.

Is the Cadillac SRX expensive to maintain?

The average annual maintenance cost for a Cadillac SRX is $703, which is a little lower than the Cadillac average. Examples of repairs and their estimated costs include: AC compressor replacement: $842 – $902. Fuel pump replacement: $1,667 – $1,813.

Is the Cadillac SRX a reliable car?

Overall, the Cadillac SRX is a reliable ride, but its worth depends on its model year, features, price, and, to top it all, your requirement fulfillment.

Is Cadillac SRX luxury?

SRX design and exterior features

Cadillac's luxury crossover is distinguished by striking angles and refined details, while its signature shield grille offers expressive depth.

2004 Cadillac Srx car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Cadillac Srx problems, we found that the most common problems with these 2023 model year vehicles are:

  • Electronic stability control (esc) problems
  • Electrical system problems
  • Power train problems
  • Service brakes problems
  • Steering problems

The graph below shows statistics for all 2004 Cadillac Srx vehicle components and the number of complaints received.

Latest 25 complaints 2004 Cadillac Srx

The NHTSA has received 217 complaints about various vehicle components related to the 2004 Cadillac Srx. Below are the 25 most recent complaints reported for 2004 Cadillac Srx vehicles.

2024-04-11

VISIBILITY PROBLEM

  • Date Of Incident: 2024-04-09
  • VIN: 1GYEE637940
  • Components: VISIBILITY
  • Summary: Sun roof exploded in my driveway.
2023-07-19

ENGINE PROBLEM

  • Date Of Incident: 2023-07-19
  • VIN: 1GYEE637540
  • Components: ENGINE
  • Summary: 2004 Cadillac SRX had emissions recall work completed in 2008. Since that time GM and Cadillac have had numerous recalls in subsequent model years with the same issue. Emissions problems have reoccurred. The problem is actually not being fixed if it keeps reoccurring. This affects the air we breathe. Vehicle has been inspected.
2022-04-18

ENGINE PROBLEM

  • Date Of Incident: 2022-04-15
  • VIN: 1GYDE63A740
  • Components: ENGINE
  • Summary: The contact owns a 2004 Cadillac SRX. The contact stated that while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel system was faulty, a yaw sensor was faulty, and a battery sensor was faulty. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 156,000.
2022-02-17

VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM

  • Date Of Incident: 2022-01-02
  • Crash: 1
  • VIN: 1GYDE637840
  • Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
  • Summary: While sitting at a friend's house on a hill my brakes went completely out once I hit them they went to the floor and we eended up hitting a tree stump that saved us from going off a steep cliff to possibly hurting each and everyone of us in the car.
2021-12-31

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2021-10-15
  • Number Of Injuries: 1
  • VIN: 1GYEE637740
  • Components: UNKNOWN OR OTHER
  • Summary: While driving down the road the sunroof detached causing me to have to grab it to stop from flying off while going 75mph down the highway. And then hold it on while I operated the vehicle to a safer place to duck tape it back down. This caused the sunroof to obviously not operate properly any longer as well obviously...
2021-07-07

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM

  • Date Of Incident: 2021-06-01
  • VIN: 1GYEE63A940
  • Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
  • Summary: Ran out of gas after putting gas in the car tried to start it and the ignition got stuck and continued to try to start on its own I had to pull the back to the off position I tried to start it again and it would not start and the lights on the dash And the radio control center did not come on. And car will not even try to start before this the car had been cutting off while driving down the road for no reason and it kept showing a check stability control warning and low tire pressure even though tires were not low at all
2021-04-07

STEERING PROBLEM

  • Date Of Incident: 2021-04-07
  • VIN: 1GYEE637940
  • Components: STEERING
  • Summary: THIS VEHICLE NEEDS A RECALL IMMEDIATELY AS THE ISSUE CAN RESULT IN AN ACCIDENT OR DEATH TO THE DRIVER/ PASSENGERS/ OTHER DRIVERS ON THE ROAD. WHILE DRIVING THIS VEHICLE AT ANY SPEED ON BOTH THE HIGHWAY AND CITY STREETS, IT ABRUPTLY SHIFTS INTO ANOTHER LANE WHILE DRIVING STRAIGHT AND DOES NOT ALLOW YOU TO PRESS ON THE BRAKES OR MOVE THE STEERING WHEEL FOR A FEW SECONDS TO GAIN CONTROL OF THE VEHICLE. A "SERVICE STABILITY SYSTEM" WARNING POPS UP ON THE SCREEN DIRECTLY AFTERWARDS AND A LOUD WARNING SOUND CONSTANTLY RINGS THROUGH THE CAR UNTIL YOU STOP THE VEHICLE AND TURN IT OFF FOR A FEW MINUTES. DRIVING THE CAR AGAIN REPEATS THE SAME PROBLEM. RESEARCH OF THE ISSUE SHOWS THAT MANY OWNERS OF THIS VEHICLE HAVE THE SAME ISSUE AND UPON INSPECTION AT THE MECHANIC, MOST ARE NOT GIVEN A SOLUTION. SOME BLOGS SAY REPLACING THE "STEERING WHEEL SENSOR" HAS SOLVED THEIR PROBLEM HOWEVER I HAVE REPLACED THE SENSOR ALONG WITH THE ENTIRE STEERING POWER STEERING RACK, BRAKES, TIRES, AND SEVERAL OTHER PARTS AND IN A YEAR I AM STILL HAVING THE SAME PROBLEM EVERY SINGLE TIME I DRIVE. THIS IS DANGEROUS AND THE COMPANY NEEDS TO RECALL AND INVESTIGATE THE ISSUE BEFORE SOMEONE IS SERIOUSLY HURT.
2021-01-02

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2021-01-01
  • VIN: 1GYDE63A040
  • Components: UNKNOWN OR OTHER
  • Summary: THIS CAR HAS A PANORAMIC SUN ROOF. THE ENTIRE ROOF OF THE CAR IS GLASS. AS I WAS DRIVING ON THE HIGHWAY THE ENTIRE SUNROOF (THE GLASS PANELS, THE TRACKS, THE SUNROOF MOTORS, THE RACK) COMPLETELY FLEW OFF AND THE ENTIRE ASSEMBLY ALMOST HIT ANOTHER CAR BEHIND IT. . I GUESS THE WIND GOT UNDER IT AND RIPPED THE SUNROOF FROM THE CAR. THE SUNROOF WAS CLOSED. UPON FURTHER INSPECTION I COME TO FIND OUT THAT THE PANORAMIC ROOF IS INSTALLED AND SECURED WITH ONLY GLUE. THERE ARE NO BOLTS THAT SECURE THE ROOF TO THE CAR. THE GLUE MUST'VE BEEN GETTING OLD AND ALLOWED THE WIND TO TEAR THE REST OF IT APART.
2020-09-18

SUSPENSION,POWER TRAIN,ENGINE PROBLEM

  • Date Of Incident: 2018-02-24
  • VIN: 1GYDE637040
  • Components: SUSPENSION,POWER TRAIN,ENGINE
  • Summary: ABOUT A WEEK AFTER I BOUGHT MY 2004 CADILLAC SRX, IT STARTED JERKING AND MAKING A LOUD CLICKING OR POPPING SOUND, LATER FOUND OUT THAT A FEW SPROCKETS INSIDE THE TRANSFER CASE HAD BROKE OFF AND THE CHAIN? WAS SLIPPING. THIS WAS THE REAR, THE CARLOTS MECHANIC FIXED IT, THEN THE BATTERY AND ALTERNATOR HAD TO BE REPLACED AND THE THROTTLE BODY INTAKE HAD TO BE OPENED AND CLEANED BECAUSE IT WASNT OPENING LIKE IT IS DESIGNED TO DO, AND SO THE EXHAUST WAS GETTING TRAPPED IN THE EXHAUST MANIFOLD. ONE SUMMER DAY IN TRAFFIC IT CUT OFF ALL POWER, WE ENDED UP GETTING IT STARTED AGAIN TO GET OUT OF THE ROAD, AND IT GOT US BACK HOME, THAT WAS A YEAR AGO AND IT HASNT RAN SINCE. ALSO IF YOU HAD TRACTION CONTROL TURNED ON, THE ABS WOULD APPLY THEMSELVES WHICH SOMETIMES FELT UNSAFE. ALWAYS GOT AN ERROR MESSAGE ON THE SCREEN SAYING TO SERVICE THE STABLITRAX SYSTEM OR TO REPAIR THE TRACTION CONTROL AND THE TIRE THINGS THAT TELL YOU HOW MUCH AIR IS IN EACH TIRE, WE HAD 1 THAT DIDNT REGISTER AT ALL. THE SUNROOF SHADE WAS SHUT WHEN I BOUGHT IT AND IN TRAFFIC IT SPRUNG OPEN FAST AND LOUD AND IT WAS A SCARY SITE WHEN YOU HAVE CHILDREN IN THE BACKSEAT AND YOUR IN HEAVY TRAFFIC. THIS VEHICLE NEEDS SEVERAL RECALLS ISSUED AND FIXED, SO MANY HAVE REPORTED THE SAME ISSUES OVER AND OVER, SOME LIFE THREATENING AND NO ONE HAS DONE ANYTHING TO HELP THESE PEOPLE, IF LIKE ME LOW INCOME THEY DONT WANT TO GO THRU BUYING ANOTHER CAR THEY WANT THEIR CADILLAC SRX FIXED SO THEY CAN ACTUALLY GET USE OF WHAT THEY PAID FOR. THE CAR LOT TOLD ME TO USE UNLEADED GASOLINE BUT THE BOOK SAYS TO USE PREMIUM, CAN GM CLEAR THIS UP PLEASE!!
2020-07-14

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM

  • Date Of Incident: 2020-07-11
  • VIN: 1GYEE637540
  • Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
  • Summary: I WAS DRIVING AND THE VEHICLE JUST CUT OFF ON ME EVERY THING LOCKED UP EVEN THE BRAKES I COULDN'T STOP SO I CHUNKED THE GEAR IN PARK TO AVOID FROM SMASHING INTO ANYONE I WAS SO AFRAID BUT IT CRANK RIGHT UP AFTER BUT I NOTICED THE TEMPERATURE GAUGE AND THE GAS GAUGE WAS NO LONGER WORKING..
2020-07-02

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL PROBLEM

  • Date Of Incident: 2020-06-03
  • VIN: 1GYDE637240
  • Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
  • Summary: MY CAR WAS SITTING IN THE DRIVEWAY WHEN I STARTED TO DRIVE OFF THE CAR JERKED A LITTLE THEN I APPLIED THE BREAK. STILL IN THE DRIVEWAY,I TRIED TO CONTINUE ON BUT NOTICED THE CAR WOULDN'T MOVE. AHAD IT PLACED ON A CODE READER,P2122,ACCELERATOR POSITION SENSOR CIRCUIT D LOW .REPLACED PEDAL,STILL THE SAME THING. *TR
2020-06-07

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2019-06-24
  • VIN: EGYFNBE39ES
  • Components: EXTERIOR LIGHTING
  • Summary: MY HEADLIGHTS DO NOT PROVIDE ENOUGH LIGHT TO BE SAFE. I CANNOT SEE WHEN THEY ARE ON THE LOW BEAM, AND OTHERS FLASH THEIR LIGHTS AT ME AS IF TO SAY THEY CAN'T SEE ME EITHER. I CAN SEE WELL WHEN THE HIGH BEAMS ARE ON, THEN ONCOMING TRAFFIC FLASHES THEY ARE TOO BRIGHT AND BLINDING THEM. I HAVE SEEN NUMEROUS REPORTS OF THIS ISSUE FOR THIS VEHICLE ON THE INTERNET. THIS IS NOT AN ISOLATED INCIDENT. I HAVE STOPPED DRIVING AT NIGHT DUE TO THE FACT I CAN NOT SEE. AFTER ALL THE COMPLAINTS THAT AVE BEEN FILE CADILLAC NEEDS TO ISSUE A RECALL, AND FIX THE PROBLEM. I HAVE HAD TO CHANGE MY LIFE STYLE BECAUSE OF THIS ISSUE. I GUESS IT IS GOING TO TAKE SOMEONE/SOMEONE'S GETTING KILLED BEFORE THIS ISSUE IS CORRECTED BY CADILLAC. THIS ISSUE WAS NOT DISCLOSED TO ME WHEN I BOUGHT THE CAR.
2020-03-02

POWER TRAIN PROBLEM

  • Date Of Incident: 2020-02-15
  • VIN: 1GYEE63A340
  • Components: POWER TRAIN
  • Summary: VEHICLE HAS BEEN MAKING A LOUD CLICKING SOUND WHEN I'M STOPPED AND TAKE OFF TOOK TO MY LOCAL MECHANIC AND WAS DIAGNOSED AS THE TRANSFER CASE SLIPPING! I HAVE TO SMALL CHILDREN I DRIVE DAILY AND HAVE READ THIS IS A ONGOING ISSUE WITH THESE VEHICLES
2020-02-19

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2020-01-31
  • VIN: 1GYEE63A450
  • Components: UNKNOWN OR OTHER
  • Summary: TO BE HONEST I THINK SOMEONE ALREADY PROBABLY SUBMITTED MY LICENSE PLATE THAT'S HOW UNSAFE IT IS IF YOU NEED PICS AND ETC I WAS TOLD THIS COULD BE RELATED TO THE STEERING. *BF THE CONSUMER STATED THE VEHICLE MADE A POPPING CRACKING NOISE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE NOISE. *JS
2020-01-28

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2019-10-04
  • VIN: 1GYDE637940
  • Components: UNKNOWN OR OTHER
  • Summary: I WAS DRIVING IT GOT TO STOP SIGN WENT TO ACCELERATE AND IT WOULDN'T GO I THEN TURNED IT OFF WAITED A FEW MINUTES STARTED IT UP AND OFF WE WENT IT DROVE FINE FOR ABOUT 5 MILES THEN IT STARTED LIKE JERKING SO I GOT IT HOME SAFELY NEXT DAY DRIVING IT ON THE HIGHWAY IT WOULD NOT ACCELERATE GOT IT OFF THE HIGHWAY SAFELY I SHUT IT OFF WAITED 10 MINUTES STARTED IT UP AND IT ACCELERATED FINE FOR ABOUT 20 MINUTES THEN I JUST WANTED TO GET IT BACK HOME NORMALLY IT IS A HALF HOUR RIDE IT TOOK ABOUT AN HOUR AND A HALF TO GET IT BACK HOME SO I WAITED TILL NEXT DAY WENT OUT STARTED IT UP WE PULLED OUT FINE GOT TO STOP SIGN WENT TO ACCELERATE TO PULL OUT AND THE ONLY THING IT DID WAS REV THE RPM UP I TURNED IT OFF WAITED A FEW MINUTES STARTED IT BACK UP AND THEN IT ACCELERATED TO PULL OUT THE CAR ONLY HAS 132,056 MILES ON IT , IT IS A SAFETY HAZARD , I AM NOW AFRAID TO DRIVE IT ANYWHERE, I BELIEVE THIS SHOULD BE ENOUGH TO BE ON THE LIST AS A RECALL I READ ON FORUMS ALOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE.
2019-11-04

STEERING,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM

  • Date Of Incident: 2019-11-03
  • VIN: 1GYDE637340
  • Components: STEERING,ELECTRONIC STABILITY CONTROL (ESC)
  • Summary: THE STABILITY SYSTEM ENGAGES AND DISENGAGES ON ITS OWN. I HAVE SEEN SEVERAL FOURMS AND REPORTS AS TO PEOPLE HAVING THE SAME ISSUE . HAPPENS AT LEAST 1 TIME A DAY BUT USUALLY SEVERAL TIMES A DAY. WHEN YOU ARE DRIVING DOWN THE ROAD (WHICH IS THE ONLY TIME IT PHYSICALLY ENGAGES IT) THE STABILITY SYSTEM WARNING LIKE COMES ON AND SAYS TO SERVICE STABILITY SYSTEM AND THE SYSTEM WILL ENGAGE ON IT'S OWN. THIS IS EXTREMELY DANGEROUS AS WHEN THIS HAPPENS THE CAR APPLYS THE BRAKES ON IT'S OWN AND THEY GET ALOT OF VIBRATIONS AND IT PUSHES THE CAR LEFT OR RIGHT FROM THE FRONT END , ALMOST GOT INTO A WRECK AND WOULD LOVE FOR A RECALL TO ME PUBLISHED FOR THIS BECAUSE THIS IS A SERIOUS SAFETY CONCERN .
2019-09-01

ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM

  • Date Of Incident: 2019-01-30
  • VIN: 1GYEE637640
  • Components: ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
  • Summary: SO MANY RUSTED FRAME COMPLAINTS SHOULD HAVE WARRANTED A RECALL. IN MY CASE A FRAME SHOULD NOT HAVE RUSTED BADLY IN LESS THAN A YEAR . MANY EVEN SHOW ON YOU -TUBE TRYING TO FIX RUSTED FRAMES BECAUSE NO ONE IS LISTENING. UNDERBODY COATING ACTUALLY SHOULD HAVE BEEN ADDED . THIN SHEET METAL SECTIONS ARE THE WORST PARTS .
2019-06-10

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE PROBLEM

  • Date Of Incident: 2019-06-09
  • VIN: 1GYDE63A140
  • Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
  • Summary: DRIVING STRAIGHT DOWN A TWO LANE ROAD IMMEDIATELY STARTED LOSING POWER. THE TC LIGHT AND ENGINE LIGHT CAME ON AND STAYED ON. ALSO, THE STABILITY SYSTEM CHECK CAME ON. TRY TO RESET BUT TESTED IT ACCORDING TO MANUAL AND AS BACKING OUT OF DRIVEWAY THE LIGHTS COME BACK ON AND STAY ON. PURCHASED VEHICLE IN APRIL 2017 AND ONE THING AFTER ANOTHER SEEMS TO HAPPEN. HOW DO I KNOW RECALLS HAVE BEEN FIXED? WHEN ON LOOK UP ON NHTSA SHOWS THERE ARE NO UNFIXED RECALLS BUT I BELIEVE THEY'VE NEVER BEEN FIXED. ALSO, AFTER RAINY DAYS IF YOU LIFT UP TAILGATE WATER COMES POURING OUT.
2019-06-05

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM

  • Date Of Incident: 2019-06-01
  • Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
  • Summary: STABILITY TRACTION CONTROL AND ANTI-LOCK BRAKES AND CHECK ENGINE LIGHT WILL NOT GO OFF EVEN AFTER COMPUTER MODULE WHEEL BEARINGS 02 SENSORS WERE CHANGED WHILE DRIVING ON LOCAL CITY STREETS IN MOUNT VERNON NY WHILE TURNING THE ANTI LOCK BRAKES ENGAGES AND MAKES THE BRAKE PEDAL SHAKE AND THE STEERING WHEEL GETS TIGHT THIS HAS BEEN HAPPENING FOR ABOUT 2 YEARS NOW AND ONGOING
2019-03-04

POWER TRAIN PROBLEM

  • Date Of Incident: 2019-03-04
  • VIN: 1GYDE63A340
  • Components: POWER TRAIN
  • Summary: I MADE A FREE RIGHT HAND TURN INTO TRAFFIC FROM A STATIONARY POSITION BUT WHEN I ATTEMPTED TO ACCELERATE THERE WAS A LOUD THUNKING/RATCHETING SOUND FROM UNDER MY CAR AND IT WOULDN'T MOVE. I WAS ALMOST REAR ENDED BY AN ANGRY DRIVER AND I WAS FURIOUSLY HONKED AT BY MULTIPLE PEOPLE. MECHANIC INFORMED ME THAT THE NOISE IS FROM A FAILING TRANSFER CASE WHICH SEEMS TO BE A COMMON ISSUE FOR THIS PARTICULAR VEHICLE BASED ON WEB RESEARCH.
2019-02-11

ELECTRICAL SYSTEM,STRUCTURE PROBLEM

  • Date Of Incident: 2019-01-11
  • VIN: 1GYEE63A340
  • Components: ELECTRICAL SYSTEM,STRUCTURE
  • Summary: TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED ALL THE TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS WATER INTRUSION THAT SHORTED THE HARNESS ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 95047378414. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
2019-01-22

FUEL/PROPULSION SYSTEM PROBLEM

  • Date Of Incident: 2019-01-21
  • VIN: 1GYEE637740
  • Components: FUEL/PROPULSION SYSTEM
  • Summary: LOSS OF ACCELERATION POWER WHILE DRIVING HAVE TO PULL OVER KILL AND CRANK AGAIN. CARS SEEMS TO BE SLOWING DOWN THEN HAVING TO STOP AND RECRANK. DOES THIS WHILE DRIVING ON HWY. THIS HAS HAPPENED SEVERAL TIMES BEFORE THIS DATE.
2018-10-22

POWER TRAIN PROBLEM

  • Date Of Incident: 2017-10-01
  • VIN: 1GYEE637240
  • Components: POWER TRAIN
  • Summary: TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND HEARD A LOUD ABNORMAL NOISE. IN ADDITION, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
2018-08-17

POWER TRAIN,SERVICE BRAKES,ENGINE PROBLEM

  • Date Of Incident: 2018-07-09
  • VIN: 1GYEE63A040
  • Components: POWER TRAIN,SERVICE BRAKES,ENGINE
  • Summary: TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRANSMISSION ENGAGED THE TRACTION CONTROL INDEPENDENTLY AND THE VEHICLE WOULD BRAKE AND DRIVE AT THE SAME TIME. AN ABNORMAL SCREECHING SOUND WAS HEARD WHEN THE FAILURES OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE MESSAGE "STABILITY SYSTEM ENGAGED" APPEARED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ED BOZARTH CHEVROLET (5501 DREXEL ROAD, LAS VEGAS, NV 89130, (702) 948-8011), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 123,000.
2018-07-03

ENGINE PROBLEM

  • Date Of Incident: 2018-06-04
  • VIN: 1GYDE637740
  • Components: ENGINE
  • Summary: TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE WOULD STALL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ON SOME OCCASIONS, ALL THE WARNING INDICATORS WOULD ILLUMINATE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AFTER A FEW MINUTES OF DRIVING. THE VEHICLE WAS TAKEN TO CHEVROLET OF GOLDSBORO (3300 US 70 BYPASS EAST, GOLDSBORO, NC 27534, (919) 751-2200) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

2004 Cadillac Srx recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 7 recalls for different components of the 2004 Cadillac Srx.

2014-07-02
  • Manufacturer: General Motors LLC
  • Components: ELECTRICAL SYSTEM:IGNITION
  • Summary: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
  • Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
  • Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
2008-10-09
  • Manufacturer: GENERAL MOTORS CORP.
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION
  • Summary: GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION "ON" AND WITHOUT THE OPERATOR DEPRESSING THE BRAKE PEDAL OR, IN SOME CASES, THE SHIFTER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION TURNED OFF.
  • Consequence: IF THE VEHICLE IS PARKED OR PARKED ON A SLOPE, THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL INCREASING THE RISK OF A CRASH.
  • Remedy: DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR WEBSITE AT HTTP://WWW.GMOWNERCENTER.COM .
2005-02-09
  • Manufacturer: GENERAL MOTORS CORP.
  • Components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
  • Summary: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.
  • Consequence: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.
  • Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.
2005-01-20
  • Manufacturer: GENERAL MOTORS CORP.
  • Components: AIR BAGS
  • Summary: ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.
  • Consequence: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.
  • Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
2004-06-09
  • Manufacturer: GENERAL MOTORS CORP.
  • Components: STEERING:LINKAGES
  • Summary: ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.
  • Consequence: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
  • Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.
2004-03-29
  • Manufacturer: GENERAL MOTORS CORP.
  • Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
  • Summary: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS.
  • Consequence: THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH.
  • Remedy: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.
2003-09-29
  • Manufacturer: GENERAL MOTORS CORP.
  • Components: SEATS
  • Summary: CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.
  • Consequence: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.
  • Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.

Negative 2004 Cadillac Srx car reviews

  1. Taurean Grimes 2024-11-04

    After owning Acura, Lexus, and BMW vehicles, we decided to try a Cadillac since we thought the SRX was for us. However, our experience was not as good as we expected. Unfortunately, we faced some issues with the sunroof that could never be fixed, and we found gaps in the body panels that were letting water in and causing mold. Additionally, we noticed that it was difficult to get out of the car without wiping your leg on the rocker below the door.

  2. Perry Boyle 2024-09-18

    I purchased this car with 180,000 miles and within 4,000 miles, I had to replace several components including the power steering pump, hoses, camshaft position sensors, alternator, oil pump, and oil pressure sensor. Despite these challenges, I remain confident in my decision to purchase this vehicle and am committed to ensuring its continued reliability.

  3. Weston Swift 2024-09-10

    After driving 1,400 miles in just one week, unfortunately, the main computer failed. When I contacted On-Star for assistance, it took them a couple of hours to realize that the tech on-call was unreachable. However, they quickly paged another tech who responded promptly. Although the dealership didn't have the necessary part in stock, they provided me with a loaner car and completed the repair within three days. Unfortunately, two weeks later, the computer began to reset data on my radio and onboard computer, and the cause is still unknown. I'm disappointed with my experience and unlikely to become a repeat buyer.

  4. Afton Davis 2024-07-09

    Our 2004 SRX has been in the shop three times in the past 13 months, twice for a check engine light which was ultimately caused by a faulty gas cap, and once for a bad wheel bearing and spark plug wire. Fortunately, all repairs were covered under warranty. After researching several different cars, we found that Cadillac offers the best pre-owned warranty available. This means that you can get a great deal on a three-year-old Cadillac with a new car warranty. We are confident in our decision to purchase a Cadillac and highly recommend it to others.

  5. Bernhard Rogahn 2024-07-08

    This car has had a significant number of issues, including water leakage, ABS problems, and electrical malfunctions. Additionally, it experienced issues with the starter, shocks, headlights, and water pump. The car also had a tendency to veer off in different directions at high speeds, making it a safety concern. The dashboard was cracked and the airbags were defective. Overall, this car was not a reliable option for commuting.

Positive 2004 Cadillac Srx car reviews

  1. Arnoldo Kuphal 2025-01-06

    I absolutely love the sound of the Northstar growl during acceleration and its excellent handling. I also find that the Sky Roof is a real hit with kids, and I must admit, I love it too!

  2. Clovis Bechtelar 2025-01-03

    This vehicle drives more like a car than an SUV. The sunroof is both exciting and beautiful. It truly is a marvelous machine.

  3. Lowell Raynor 2024-11-28

    I recently received my brand new White Diamond SRX just 5 days ago and I must say, it's amazing! I opted for every available option and it's truly spectacular. The build quality is outstanding and superior to my previous BMW X5 4.4 that I drove for 70k miles over the past 3 years. The comfort of the SRX is in a class of its own and it turns heads with its stunning looks. I want to give a big shoutout to GM and the Cadillac team for making me feel like a proud Cadillac owner from the early days. I'm hooked and so are all my neighbors!

  4. Wilbert Collins 2024-10-20

    This SRX is by far the best vehicle purchase I have ever made. I looked at every SUV available before deciding to buy the SRX.

  5. Ansley Terry 2024-08-26

    What an amazing vehicle! It's so cool that people stop you to talk about it wherever you go. You've had nice cars in the past, but it seems like this one really stands out. It rides like a luxury sedan, which is impressive for a vehicle of its size. The V-6 engine provides plenty of power, so upgrading to the Northstar may not be necessary unless you have money to spare. The fuel economy is also solid with the V-6, getting 22-24 mpg in highway driving. The styling of the SRX is just awesome, and it's no surprise that everyone notices it wherever it goes!

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Additional sources

More sources of information about 2004 Cadillac Srx problems:

2004 Cadillac SRX Problems and Complaints - 9 Issues
2004 Cadillac SRX Problems and Complaints - 9 Issues
https://repairpal.com/2004-cadillac-srx/problems

Problem with your 2004 Cadillac SRX? Our list of 9 known complaints reported by owners can help you fix your 2004 Cadillac SRX.

Multiple SRX V8 problems | Cadillac Owners Forum
Multiple SRX V8 problems | Cadillac Owners Forum
https://www.cadillacforums.com/threads/multiple-srx-v8-problems.691785/

Apr 4, 2015 ... Had the same problem one more time before we got home with it. It's a 2004 SRX Nortstar V8 AWD VIN# 1GYDE63A350102260 this is a European SRX but ...

2004 Cadillac SRX Repair: Service and Maintenance Cost
2004 Cadillac SRX Repair: Service and Maintenance Cost
https://repairpal.com/cars/cadillac/srx/2004

The Cadillac SRX Reliability Rating is 3.5 out of 5.0, which ranks it 7th out of 14 for luxury midsize SUVs.

Q&A: 2004 Cadillac SRX Base - Common Problems & Solutions
Q&A: 2004 Cadillac SRX Base - Common Problems & Solutions
https://www.justanswer.com/cadillac/ar50g-2004-cadillac-srx-3-6-awd-i-m-having-problems-doing-key.html

Oct 21, 2017 ... None have been for key relearn. It's not noted as being required for a key relearn with ecm change per Prodemand. The one with the speedometer ...

2004 Cadillac SRX Problems | Kelley Blue Book
2004 Cadillac SRX Problems | Kelley Blue Book
https://www.kbb.com/cadillac/srx/2004/common-problems/

How reliable is the 2004 Cadillac SRX? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.

Other years of Cadillac Srx

cadillac srx 2005 photo
Srx 2005
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cadillac srx 2006 photo
Srx 2006
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68

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cadillac srx 2007 photo
Srx 2007
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cadillac srx 2008 photo
Srx 2008
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cadillac srx 2009 photo
Srx 2009
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cadillac srx 2010 photo
Srx 2010
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467

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