2021 Tesla Model x problems
The Tesla Model X is a battery electric mid-size luxury crossover SUV built by Tesla, Inc. since 2015. Developed from the full-sized sedan platform of the Tesla Model S, the vehicle notably uses falcon wing doors for passenger access.
The Model X has an EPA size class as an SUV, and shares around 30 percent of its content with the Model S, half of the originally planned 60 percent, and weighs about 10 percent more. Both the Model X and Model S are produced at the Tesla Factory in Fremont, California. The prototype was unveiled at Tesla's design studios in Hawthorne, California on February 9, 2012. First deliveries of the Model X began in September 2015. After one full year on the market, in 2016, the Model X ranked seventh among the world's best-selling plug-in cars. A refresh of the Tesla Model X was introduced in 2021, offering a new "Plaid" performance model, along with a revised interior, powertrain, and suspension.
As of September 2023, the Model X is available as a Long-Range version with an estimated EPA range of 348 miles (560 km) and a high performance "Plaid" version with an estimated EPA range of 333 miles (536 km).
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Common 2021 Tesla Model x problems
Based on complaints from Tesla Model X owners in 2021, several common problems have been reported:
- Control Arm Issues:
- Some owners have reported concerns with ride quality and handling due to control arm wear and tear, impacting the suspension system. Early detection through routine maintenance and inspections is crucial. Strange noises or difficulty in driving may indicate control arm problems that require professional attention.
- In-Car App Issues:
- Tesla's in-car applications have faced complaints from customers regarding crashes and improper loading. If problems persist after firmware updates, a soft reset can be attempted. Contacting Tesla's support team is recommended for further assistance.
- Problematic Safety Features:
- Issues with safety features like Autopilot and Full Self-Driving have been reported by some Model X drivers. Complaints include malfunctions in autonomous emergency braking and lane-keeping functions. Keeping the car's software up to date is advised, and contacting Tesla support for remote diagnosis or service visits is recommended if problems persist.
- Yellow Border on Touchscreen:
- Some Model X owners have observed a yellow border around the touchscreen display, indicating a potential issue with the screen adhesive. Contacting Tesla's support team for assistance in fixing this problem is advisable.
These problems highlight the importance of regular maintenance, prompt attention to issues, and utilizing Tesla's customer service and repair options to ensure a smooth driving experience with the Tesla Model X.
What's the most common problem with Tesla?
The Most Common Breakdowns in Teslas
- Battery and Charging Related Issues. One of the key components in any Tesla vehicle is its high-capacity battery pack. ...
- Software and Firmware Glitches. ...
- Suspension and Air Suspension System. ...
- Door Handle and Window Failures.
Why did Tesla stop making Model X?
The Model S and Model X were removed from sale in December 2021, to enable the manufacturer to concentrate on the growing demand for its cheaper Model 3 and Model Y cars.
Do Tesla's still have quality issues?
The brakes will sometime slam without warning. The range is often inflated. Autopilot is a mess. And now, according to Reuters, the suspension and steering columns on “tens of thousands” of Tesla vehicles are experiencing premature failure — sometimes after just a couple hundred miles of ownership.
How many Tesla Model X sold in 2021?
Sales of the Tesla Model S large sedan and Model X large SUV nearly tripled, from 24,964 in 2021 to 66,705 in 2022.
2021 Tesla Model x complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2021 Tesla Model x.
You can leave your car complaint via the special form below.
Latest 20 recalls2021 Tesla Model x
The National Highway Traffic Safety Administration (NHTSA) has issued 21 recalls for different components of the 2021 Tesla Model x.
- Manufacturer: Tesla, Inc.
- Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
- Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
- Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
- Manufacturer: Tesla, Inc.
- Components: SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
- Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
- Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
- Manufacturer: Tesla, Inc.
- Components: FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Summary: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
- Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
- Manufacturer: Tesla, Inc.
- Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
- Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
- Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
- Manufacturer: Tesla, Inc.
- Components: ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
- Summary: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
- Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
- Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
- Manufacturer: Tesla, Inc.
- Components: STEERING: STEERING WHEEL/HANDLE BAR
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
- Consequence: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
- Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
- Manufacturer: Tesla, Inc.
- Components: ELECTRICAL SYSTEM
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
- Consequence: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
- Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.
- Manufacturer: Tesla, Inc.
- Components: SEAT BELTS:FRONT
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
- Consequence: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
- Manufacturer: Tesla, Inc.
- Components: STEERING:AUTOMATED/ADAPTIVE STEERING
- Summary: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
- Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
- Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
- Manufacturer: Tesla, Inc.
- Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
- Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.
- Manufacturer: Tesla, Inc.
- Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
- Summary: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
- Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
- Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
- Manufacturer: Tesla, Inc.
- Components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Summary: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
- Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
- Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
- Manufacturer: Tesla, Inc.
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
- Consequence: A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
- Remedy: Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.
- Manufacturer: Tesla, Inc.
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
- Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
- Manufacturer: Tesla, Inc.
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model X vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
- Consequence: Improper side curtain air bag deployment can increase the risk of injury during a crash.
- Remedy: Tesla Service Centers will replace the left and right front-row side curtain air bags, free of charge. Owner notification letters were mailed July 16, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-003.
- Manufacturer: Tesla, Inc.
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
- Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
- Manufacturer: Tesla, Inc.
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
- Consequence: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
- Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
- Manufacturer: Tesla, Inc.
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
- Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
- Manufacturer: Tesla, Inc.
- Components: ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
- Summary: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
- Consequence: Failing to stop at a stop sign can increase the risk of a crash.
- Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
- Manufacturer: Tesla, Inc.
- Components: AIR BAGS
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021 Model X and Model S vehicles. The driver's air bag cushion may tear during deployment.
- Consequence: A torn air bag may not adequately protect an occupant in a crash, increasing their risk of injury.
- Remedy: Tesla Service will replace the driver's air bag, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-007.
- Manufacturer: Tesla, Inc.
- Components: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
- Summary: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
- Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
- Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Negative 2021 Tesla Model x car reviews
Positive 2021 Tesla Model x car reviews
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The Model X is incredibly spacious! In fact, we were able to comfortably fit two midsized dogs in boxes in the trunk, two teenagers in the back, and everyone's stuff for a winter vacation in the 5-seater. It's perfect for trips! The car has a fun and futuristic feel, and it's only slightly more expensive than the S. While some may find the falcon doors to be a bit unique, we personally love them. They're extremely practical compared to normal doors, and we've had no serious repairs over the 15 months we've owned it. Any minor issues, such as wind noise from a door or a dropped sensor, were fixed quickly and with a free loaner car to try. The only thing to note is that the paint may require a wrap if you're concerned about its longevity.
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I really like this vehicle! It has so many great features like the driver door that opens for you, the bell that rings when the light changes to green, and the AWD that works so well in the snow. The cameras also show really useful information and the acceleration is almost instant. However, I do have some concerns about the actions of the CEO.
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I'm glad to hear that you're enjoying your vehicle so much that you're planning on purchasing another one after the lease is up! However, I noticed that you had some trouble with the tires. It seems that the Model X is quite heavy and has a lot of torque, which can be tough on tires. The factory Continental tires started to separate and pulled to the right, and the tire dealer advised that passenger car tires have not advanced enough to handle the load. It's important to keep in mind that the Model X has 2 different size tires on the front and back, so replacing all 4 tires can be quite costly at approximately $1600. Perhaps in the future, Tesla can work with tire manufacturers to develop a tire that can handle the excessive weight. Thank you for sharing your experience with us!
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I would have loved to take it, but unfortunately, I couldn't due to some circumstances.
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Best car I've seen. It's comfortable and has a good range. I highly recommend it.
Additional sources
More sources of information about 2021 Tesla Model x problems:
Is the model X really so unreliable? : r/TeslaModelX
Sep 7, 2023 ... I see a lot of negative comments about the reliability of the model X. Whether it's the build quality (panel gaps, FWD alignment), ...
Common Problems With Tesla Model X and Their Fixes | PimpMyEV
Oct 9, 2023 ... Flaws in the Paint: Paint issues, such as chipping and peeling, have been reported on the Model X. Tesla has promised free fixes for these ...
What are some common Tesla Model S problems and how much do ...
May 22, 2023 ... Some common problems reported by Tesla Model S owners include: 1. Door handle issues: Some owners have experienced problems with the ...
Model X - worthwhile or more trouble? | Tesla Motors Club
Oct 24, 2022 ... I've pointed out flaws on just about every Tesla here, with the majority of the issues being inconsistent panel gaps and alignment. If you have ...
Why The Tesla Model X Doesn't Top The Reliability Charts
Mar 11, 2024 ... A Bumpy Ride For Model X Owners · Leaking Air Suspensions: Leaks occur in various components of the system, leading to a loss of air pressure and ...
Other years of Tesla Model x
Are you having problems with your 2021 Tesla Model x?
Nicklaus Dietrich 2024-08-09
I recently purchased a Model X from Tesla, which came with a warranty that includes the battery. The car is rated for 237 miles of range, but unfortunately, I have been experiencing some issues. Within four days of purchase, I noticed that I am only getting 40 miles on a full charge, which is far less than expected. Additionally, the car seems to be losing 24 miles of range per day even when it's not being driven, which is much higher than the 5-10 miles per day that is typically expected. Despite my concerns, Tesla's service support team has informed me that this is normal and that my car's battery is actually outperforming the average Model X. As a result, I am feeling frustrated and disappointed with my purchase. I believe that the advertising was misleading and that the warranty support has been poor. I hope that Tesla can address these issues and provide better support for their customers in the future.
Oliver Gutkowski 2024-07-14
The car's road noise and battery life are subpar, and the cabin materials and seat comfort leave something to be desired.
Jaylen Heidenreich 2024-05-25
I purchased the X brand new in 2019 with the long distance range (approx. 320 miles) from Scottsdale, AZ. While the car has some great features such as being fast, HOV lane access, and a quiet engine, there are some downsides to consider. The distance range is not as advertised, and the cabin noise can be quite loud when driving on the freeway. Additionally, the interior quality is not up to par with other luxury cars in the same price range. For the cost, the seats and interiors should be more comfortable and luxurious. While my experience with the X was not ideal, I am grateful that I did not purchase one for my wife as well. Super charging stations can also be difficult to find and can take a while to charge. Overall, while the X has some great features, the downsides make it hard to justify the high price tag.
Alexander Mayert 2024-04-02
While driving on the highway, my car suddenly shut down, leaving me without Bluetooth and sound. Despite my frustration, I contacted Tesla for assistance. Although they requested my VIN number, I was able to provide it and they were able to help me resolve the issue. While the situation was stressful, I appreciate Tesla's commitment to ensuring their customers' safety. While there may have been some miscommunication during the call, I am confident in Tesla's ability to provide excellent customer service and support. Moving forward, I will be sure to keep my VIN number handy in case of any future issues.
Arnoldo Hessel 2024-02-11
Please ensure that ROAD NOISE and leaky windows are checked thoroughly. The construction quality of the building appears to be poor, with many flaws. I would rate it 1/5 stars.