Tesla Model x problems

General information about Tesla Model x
Tesla Model x years list
Overview of popular issues
Analysis of common problems
Сomplaints list
Recalls list

The Tesla Model X is a battery electric mid-size luxury crossover SUV built by Tesla, Inc. since 2015. Developed from the full-sized sedan platform of the Tesla Model S, the vehicle notably uses falcon wing doors for passenger access.

The Model X has an EPA size class as an SUV, and shares around 30 percent of its content with the Model S, half of the originally planned 60 percent, and weighs about 10 percent more. Both the Model X and Model S are produced at the Tesla Factory in Fremont, California. The prototype was unveiled at Tesla's design studios in Hawthorne, California on February 9, 2012. First deliveries of the Model X began in September 2015. After one full year on the market, in 2016, the Model X ranked seventh among the world's best-selling plug-in cars. A refresh of the Tesla Model X was introduced in 2021, offering a new "Plaid" performance model, along with a revised interior, powertrain, and suspension.

As of September 2023, the Model X is available as a Long-Range version with an estimated EPA range of 348 miles (560 km) and a high performance "Plaid" version with an estimated EPA range of 333 miles (536 km).

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Common Tesla Model x problems

Based on the complaints from owners of the Tesla Model X, several common problems have been identified:

Windshield Susceptibility to Cracking: The panoramic windshield of the Model X, while offering an unobstructed view, is susceptible to cracking from minor impacts like small stones. These cracks, although not posing a safety risk according to Tesla, can be expensive to repair and hinder driver visibility, impacting safety and driving experience.

Suspension System Concerns: The suspension system of the Model X has raised red flags among owners due to reports of strange noises and premature wear and tear. These issues not only lead to discomfort during rides but also result in costly repairs or replacements, particularly concerning for a luxury SUV intended for long journeys under various conditions.

Build Quality Issues: The Tesla Model X has faced criticism for poor build quality, especially concerning the airbags. The airbags in some Model X vehicles have failed to deploy, posing a safety risk during accidents. This issue has led to recalls and repairs for thousands of vehicles, highlighting a crucial safety flaw in the Model X.

Electrical and Infotainment System Problems: Owners have reported various electrical issues, including freezing screens, unresponsive controls, and random system reboots. The infotainment system, controlled through a central touchscreen, has been a common source of complaints, impacting the overall driving experience and functionality of the vehicle.

Charging Concerns: Some owners have expressed concerns about charging-related issues, affecting the convenience and usability of the Model X. These problems, along with insufficient range for some users, have added to the frustrations of owning a Tesla Model X.

These common problems with the Tesla Model X highlight a range of issues that have impacted the ownership experience for many users, from safety concerns to functionality and build quality issues.

Which year of Model X is reliable?

2016 and earlier models had some growing pains – things like falcon wing door issues and general reliability quirks. It's like the early days of a new tech gadget. Cool, but a bit risky. 2017 and onwards are usually seen as better years.

What is the most common issue with Tesla's?

Battery and Charging Related Issues

One of the key components in any Tesla vehicle is its high-capacity battery pack. While Tesla's battery technology has come a long way, issues related to charging and battery life can still arise.

What are the disadvantages of the Tesla X?

Charging System Frustrations

This is further compounded by reported difficulties in getting the car to charge consistently or maintain a charge. Another significant drawback of the Model X, for the older models, is its lagging fast-charging capabilities compared to its more affordable sibling, the Model 3.

Why did Tesla stop making Model X?

The Model S and Model X were removed from sale in December 2021, to enable the manufacturer to concentrate on the growing demand for its cheaper Model 3 and Model Y cars.

Percentage distribution of complaints by Tesla Model x years

We have researched Tesla problems and analysed all the complaints filed against Tesla Model x cars and compiled the top 5 most problematic Tesla Model x model years:

Below you can see the percentage distribution of known problems by Tesla Model x model years.

Distribution of the number of complaints by Tesla Model x years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Tesla Model x car problems categorized by type of issue

After analysing all complaints related to Tesla Model x , it was concluded that the most common issues with these cars are:

Steering problems
Unknown or other problems
Forward collision avoidance problems
Vehicle speed control problems
Electrical system problems

The graph below shows statistics for all Tesla Model x vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Model x model years

A total of 10 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Model x model years

There were a total of 1 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Model x model years

There were a total of 1 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 94 complaints about various vehicle components related to the Tesla Model x . Below are the 25 most recent complaints reported for Tesla Model x vehicles.

Latest 25 complaints

Tesla Model x 2022

Date Of Incident: 2024-08-01
Date Complaint: 2024-08-18
VIN: 7SAXCDE54NF
Components: UNKNOWN OR OTHER
Summary: I am writing to express a safety concern regarding the Tesla Model X. I have found that the location of the horn is difficult to identify and activate, especially during emergency situations where quick reflexes are critical. In high-stress scenarios, the horn is a vital tool for alerting other drivers and avoiding potential accidents. However, the current design of the Tesla Model X makes it challenging to quickly locate and press the horn button. This could lead to delayed response times, increasing the risk of collisions or other hazardous situations. Given the importance of this issue, I strongly urge Tesla to redesign the horn button to make it more intuitive and easier to access under duress. Additionally, I recommend that any modifications or improvements related to this concern be made available to all Tesla Model X owners free of charge. Ensuring that this safety enhancement is accessible to everyone will help protect Tesla drivers, passengers, and other road users.

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Tesla Model x 2022

Date Of Incident: 2024-08-02
Date Complaint: 2024-08-06
VIN: 7SAXCDE52NF
Components: STEERING
Summary: I was getting a message on my display saying: Steering assist reduced Steering may require increased effort. But in reality, it requires all my strength, to turn the wheel. Very dangerous. Tesla charge to fix $4,100. I’ll have to pay it.

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Tesla Model x 2022

Date Of Incident: 2024-07-31
Date Complaint: 2024-08-01
VIN: 7SAXCBE69NF
Components: SERVICE BRAKES
Summary: when applying the brakes the steering wheel vibrates and car has reduced stopping power. when I took it to Tesla service center they said the "rotor runout is out of spec" the car has 25k miles and new "performance pads" were installed by Tesla as an upgrade in December 2023. the shaking developed after this. Tesla says the rotors are a wearable part and not covered under warranty.

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Tesla Model x 2022

Date Of Incident: 2024-07-10
Date Complaint: 2024-07-29
VIN: 7SAXCBE53NF
Components: STEERING
Summary: We bought the Tesla Model X as a CPO vehicle from Tesla on [XXX]. Within the first 2 months of driving the car we saw an an alert for “Steering assist reduced” and shortly after the steering wheel locked up making the car inoperable. This has happened twice while driving: [XXX] [XXX] This puts the driver and passengers at huge risk because the car was unable to turn while blocking a major intersection on [XXX] . We have taken in the vehicle in to Telsa Santa Barbara service center and they were unable to reproduce the issues so they did not make any fixes and returned the vehicle back in the same condition. There was a “Steering assist reduced” warning message to the driver before the steering wheel locked up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Tesla Model x 2022

Date Of Incident: 2024-07-01
Date Complaint: 2024-07-01
VIN: 7SAXCBE62NF
Components: STEERING
Summary: As I was making an unprotected left turn, the power steering failed. The steering became incredibly heavy. There was almost an accident. Feels unsafe to drive, will be towing to the dealership. Errors: Steering assist reduced, lane assist unavailable. Codes: EPAS3P_a005_sent2mia, torque sensor 2 signal not received.

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Tesla Model x 2022

Date Of Incident: 2024-02-14
Date Complaint: 2024-06-16
Crash: 1
VIN: 7SAXCDE55NF
Components: UNKNOWN OR OTHER
Summary: I was stopped at an intersection in the left turn lane heading southeast at a busy intersection. Left turn signal was on and within 3 minutes of getting to the intersection the vehicle experiences an uncommanded full power acceleration into a very busy intersection. To avoid oncoming traffic, I veered to the right while breaking which did not stop the vehicle. Avoiding a traffic pole and continuing into a business empty parking lot which usually is not empty due to loitering in the area, and avoiding the building the vehicle continued accelerating at a high rate of speed and was stopped only because it hit a metal pole which was hidden by a large bush on the side of the business. If the pole would have not stopped the vehicle it would have continued into oncoming traffic in the north bound lane. Air bags were deployed. The only visible injury I received was burns from the airbag on my right arm and sever busing on my abdomen which has taken 4 months to resolve. The police were on the scene immediately, my insurance company representatives have seen the videos produce by myself and Tesla sent to me via email. The insurance had put a hold on the vehicle which was towed to Carparts. Tesla has never contacted me or my insurance company that I know of besides my request by email for the additional data. I have driven a Tesla model S for 7 yrs prior to purchasing the Model X. The Model X had an incident once that it stopped on its own while I was driving on an interstate. I veered to the right to get off the highway and thankful no one was behind me. There wasn't any indication that anything was wrong and may have been something corrected by an automatic update which dealt with exiting right off a highway which I was not doing but this incident never happened again.

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Tesla Model x 2022

Date Of Incident: 2024-06-08
Date Complaint: 2024-06-08
VIN: 7SAXCBE6XNF
Components: STEERING,UNKNOWN OR OTHER
Summary: Many newer models of Teslas do not include a horn in the middle of the steering wheel. Instead there is a small button on the left side which is impossible to find to warn others of a possible collision! The driver gets distracted trying to find the horn and makes the situation even worse by not reacting quick enough. They released a new version of the wheel with a horn but those who are out of warranty have to pay a large amount for a basic yet hugs safety oversight. They should be replaced on with recall free of charge.

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Tesla Model x 2022

Date Of Incident: 2024-06-01
Date Complaint: 2024-06-08
VIN: 7SAXCDE54NF
Components: STEERING
Summary: The location of horn small icon and not in middle of the steering wheel is very hard to locate when you need it and safety concerns. Several times I needed to use the horn in emergency but were not able to locate it when you are in sudden need. Thanks

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Tesla Model x 2022

Date Of Incident: 2022-08-06
Date Complaint: 2024-05-24
VIN: 7SAXCBE65N
Components: SEAT BELTS,AIR BAGS
Summary: The contact owns a 2022 Tesla Model X. The contact stated that while the vehicle was parked, the driver’s side rear passenger’s seat belt failed to release the child occupying the seat. The contact stated that after five minutes the seat belt was released. The contact then stated that while driving at approximately 20 MPH, with the front passenger and the driver’s side rear seats occupied, the restraint system fault for each passenger was displayed. Additionally, the contact stated that on several occasions while driving at various speeds, the messages appeared intermittently while both seats were unoccupied. The vehicle was taken to a dealer where it was diagnosed that a seat belt module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.

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Tesla Model x 2022

Date Of Incident: 2022-11-01
Date Complaint: 2024-05-20
VIN: 7SAXCBE50NF
Components: LATCHES/LOCKS/LINKAGES
Summary: The passenger side back door does not open consistently leading to loss of egress. Although the other doors do function regularly, removing a child from a car seat is nearly impossible when accessing from another door. The door also struggles to close consistently, and has closed on my son in the past. The inconsistency of a functioning falcon wing door is a safety risk and it continues to worsen despite many attempts to repair the sensors. The Tesla service center has attempted to repair the door and sensors 4 times without success. The most recent service appointment they stated the door was not opening correctly because it was getting stuck in “indoor mode” sensing something over the top of the car. They replaced the sensor but the problem has not improved. I have notified Tesla of the ongoing issue multiple times without any response, even via certified mail with proof of delivery. There are no warning lamps, beeps or any notifications showing an error in door function.

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Tesla Model x 2022

Date Of Incident: 2024-04-13
Date Complaint: 2024-04-13
VIN: 7SAXCBE6XNF
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Summary: This vehicle has massive and unbearable static electrical shock when the car stopped and trying to close the door as metal body of the car. and I have several Videos showing the electric shocks The auto pilot stop the vehicle on the highway for no reason that’s put the passenger in serious rear collision

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Tesla Model x 2022

Date Of Incident: 2024-04-02
Date Complaint: 2024-04-04
VIN: 7SAXCBE60NF
Components: STEERING
Summary: The yoke steering wheel only had a small horn button on the right side, only accessible by right thumb. If you are in the middle of a turn that requires more than a quarter turn, then your hand cannot possible be in the right place to use the horn. The lack of a horn in the center of the steering (like every other car) is unsafe. On many occasions I have found myself needing the horn but unable to press it fast enough and have had to take other evasive actions to avoid other vehicles.

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Tesla Model x 2022

Date Of Incident: 2024-03-23
Date Complaint: 2024-04-04
VIN: 7SAXCBE50NF
Components: STEERING
Summary: On more than one occasion lost power steering and ability to steer properly suddenly in mid drive. It is associated with a warning that comes on at random times saying steering assist reduced

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Tesla Model x 2022

Date Of Incident: 2024-03-15
Date Complaint: 2024-03-20
VIN: 7SAXCBE69NF
Components: UNKNOWN OR OTHER
Summary: Center steering wheel horn is not included on these vehicles, which should be considered a significant safety issue as we are trained from a young age to hit the center of the steering wheel/yoke in the event of an imminent accident. I was recently driving when another vehicle ran a stop sign, and I was barely able to avoid them; however, when hitting the "horn" to alert the other driver, it didn't work as the horn button is not in a typical location. This should be considered a significant safety risk. Elon Musk himself indicated a software update would fix this issue; however, it has not. Tesla now indicates it requires a new wheel/yoke and has not yet made it available or covered under warranty.

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Tesla Model x 2022

Date Of Incident: 2024-03-06
Date Complaint: 2024-03-11
VIN: 7SAXCBE59NF
Components: POWER TRAIN
Summary: A couple of days ago, when I was dropping off my child at school, I parked in a spot that required parallel parking to save time as I was in a rush. After reversing into the spot, I just needed to move forward a bit by 1-2 feet. I naturally slide the gear shift up on the screen. Unfortunately, it didn't slide into place, and the car was still in reverse (R), but I didn't realize it. I was already very close to the car behind me. When I pressed the accelerator, the car continued to back up. Luckily, I slammed the brake, avoiding a collision. Just wanted to share that even after a year and a half of driving a Model X, mistakes can still happen. After reading what happened to [XXX] , I posted what happened to me on a social platform and someone else shared they had a similar experience that needed up with a crash. So I decided to report mine and encouraged them to do the same. I like the minimalist design but I need to stay alive to enjoy it. As Tesla is moving away from stalkless design in more models, I hope they can do something to make the current shift more noticeable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Latest 5 recalls Tesla Model x

The National Highway Traffic Safety Administration (NHTSA) has issued 102 recalls for different components of the Tesla Model x.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

Model: Tesla Model x 2016
Report Received Date: 2024-08-15
Manufacturer: Tesla, Inc.
Components: STRUCTURE:BODY
Summary: Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.
Consequence: Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.
Remedy: Tesla service will test the roof trim adhesion and reattach the trim pieces as necessary, free of charge. Owner notification letters were mailed October 14, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-12-008. Vehicles previously repaired under recall 20V-710 will need to have the new inspection and remedy completed.

Model: Tesla Model x 2023
Report Received Date: 2024-07-24
Manufacturer: Tesla, Inc.
Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Model: Tesla Model x 2021
Report Received Date: 2024-07-24
Manufacturer: Tesla, Inc.
Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Model: Tesla Model x 2022
Report Received Date: 2024-07-24
Manufacturer: Tesla, Inc.
Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Model: Tesla Model x 2018
Report Received Date: 2024-05-28
Manufacturer: Tesla, Inc.
Components: SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Latest negative Tesla Model x car reviews

Alek Hoeger 2025-06-23

Vehicle year: 2021

Here is my list after 3 months of having the Model X. Unfortunately, we have experienced some issues with the car. It came with two broken wheel well plastic frames, and the middle seats malfunctioned and had to be replaced. Additionally, the screen malfunctioned and a chip had to be replaced. Since we got it back from that service, the seats no longer respond to preset settings for each driver, and the passenger seatbelt tightens no matter the situation and does not release, only keeps getting tighter to the point you are pinned to the seat. Smart summons has only worked well 2 times, and the rubber around the window bent and creased. The rubber also looks unfinished on both front doors. The driver side window rolls up and down very slowly and rubs the window on the way up, you can notice on the window where it’s rubbing. I have to manually connect my phone each time I get in because it no longer does it automatically even though it’s set to priority phone. Regenerative braking works whenever it wants to, never consistent. We paid an extra $10,000 for the self-driving premium package, Full self-driving capability. Unfortunately, every time we have used it, it nearly crashed and definitely would if our hands were not on the wheel. It doesn’t gradually lose control, it’s a jerk reaction. Each time we have tried it, it jerked toward the divider on the highway. It speeds up when going to an off-ramp for an exit. When the highway has turns or curves, it doesn’t recognize to slow down. The back truck closed on me, and the doors don’t respond if a child is under it; only in front of it. Additionally, the middle seat does not recline enough to feel like you are laying back, and the front console cannot fit two coffee cups next to each other. We are currently looking into a refund. We apologize for any inconvenience this may have caused.
Andy Stracke 2025-06-22

Vehicle year: 2021

The car is alright for local driving, but not recommended for long distance trips. Unfortunately, the service provided is extremely poor. There seems to be a lack of communication and follow-up, and it's difficult to get a response. I even had to drive my car from Charleston to Savannah (2.5 hours each way) for service, despite being promised pick-up and delivery. Additionally, my model X claims to have a range of 370 miles on a full charge, but I'm only getting 245 miles. The delivery process was also not up to par.
Hester Maggio 2025-06-16

Vehicle year: 2022

I bought this car for my wife as a special gift, but it was quite an investment at $125K. Unfortunately, we experienced some issues with the doors closing unexpectedly and the garage door closing on the car as we pulled in. The wing doors also rubbed against the panels, causing some paint to chip. Additionally, we had some trouble with the cruise control and auto drive, which caused some unexpected braking. After 20,000 miles, we decided to trade it in and purchased a new Audi Q7, which we find to be of much higher quality and more convenient.
Eduardo Schimmel 2025-06-15

Vehicle year: 2021

I leased my Model X two months ago and unfortunately, it started showing signs of needing service while I was driving home one day. When I called the service center, they tried to troubleshoot the issue over the phone, but the representative was unable to resolve the problem and suggested that I bring the car in for service. The closest service center to me is located in Syosset, NY. The next morning, I attempted to call the service center to let them know I was coming and to inquire about a loaner car, but I was unable to reach anyone. The automated phone system kept sending me in circles, and I was unable to speak to a live person. The service center encourages customers to make appointments through the Tesla app, but I had already made an appointment for a Bluetooth repair a few days prior, and the app did not allow me to make a second appointment without canceling the first. After spending an hour trying to reach someone at the Syosset service center, I decided to drive there without an appointment. Unfortunately, when I got to my car, I realized that it wouldn't turn on. I contacted the emergency road service, and they sent someone to tow my car to the service center. When I arrived, I found that the service center was quite busy, and it was difficult to get anyone's attention. However, after some time, a representative was able to take my information and informed me that my car would need to stay for a few days for diagnostics. Unfortunately, they did not have a loaner car available, but they did provide me with a $300 Uber voucher. Although I was initially shocked and frustrated, I appreciated the gesture. I was also informed that they would stay in touch with me via text. As a physician who travels to different locations throughout the day, I was concerned about relying solely on Uber. I asked if there was an option for a rental car, but unfortunately, there was not. Despite this setback, I was able to make arrangements to use my son's car and have him use Uber for his job. After two days, I received a text from the representative informing me that my car would need more time for repairs.The rear drive unit needs to be replaced, so we will have to order it. I have sent you another Uber voucher for $500. The last text I received from them was on 08/09, and since then, the Uber voucher got canceled without any notification. I texted them, but there has been no response. I gave them the car on 08/06/20, and today is 08/14/20. We need a dependable car, especially since sometimes I have to run to the ER in the middle of the night. I have always leased cars because we can't afford to wake up and find the car having problems. I never spent more than an hour in Lexus, BMW, or Audi service stations. There was always someone who would talk to you and keep things ready for you before you arrived. Do we really have time for this? What if you don't have another car? Can you take Uber to go around? If you can, then yes, take this expensive car and ride Uber. However, if the car breaks down during a long drive, it could be a problem. Tesla cars have a hit or miss system when it comes to service. Some have no problem and are happy with it, but should we get this car depending on luck? Two of my friends who were excited to get this car after I did are thinking again, and I doubt they will buy this car. Even after hearing all this, if you still decide to get one, don't forget to pray every day that the car doesn't give any problems. I called their salesperson, and he is going to look into what's happening and get back to me because he is the only person I could get hold of to talk to. Overall, we need a dependable car, and Tesla needs to invest in their service to make it more reliable.
Jaylon Hyatt 2025-06-09

Vehicle year: 2020

Here is my list after 3 months of having the Model X. Unfortunately, we have experienced some issues with the car. It came with two broken wheel well plastic frames, and the middle seats malfunctioned and had to be replaced. Additionally, the screen malfunctioned and a chip had to be replaced. Since we got it back from that service, the seats no longer respond to preset settings for each driver, and the passenger seatbelt tightens no matter the situation and does not release, only keeps getting tighter to the point you are pinned to the seat. Smart summons has only worked well 2 times, and the rubber around the window bent and creased. The rubber also looks unfinished on both front doors. The driver side window rolls up and down very slowly and rubs the window on the way up, which you can notice on the window where it's rubbing. I have to manually connect my phone each time I get in because it no longer does it automatically, even though it's set to priority phone. Regenerative braking works whenever it wants to, never consistent. We paid an extra $10,000 for the self-driving premium package, Full Self-Driving Capability. Unfortunately, every time we have used it, it nearly crashed and definitely would if our hands were not on the wheel. It doesn't gradually lose control; it's a jerk reaction. Each time we have tried it, it jerked toward the divider on the highway. It speeds up when going to an off-ramp for an exit, and when the highway has turns or curves, it doesn't recognize to slow down. The back truck closed on me, and the doors don't respond if a child is under it; only in front of it. Additionally, the middle seats do not recline enough to feel like you are laying back, and the front console cannot fit two coffee cups next to each other. We are currently looking into a refund. We apologize for any inconvenience this may have caused.

Latest positive Tesla Model x car reviews

Ellsworth Bernhard 2025-06-17

Vehicle year: 2023

You can expect a few quirks, but in reality, it's a much better experience than the 2 MB we had previously. This is especially true since they require little to no service. When we travelled from Ontario, Canada to Disney in Florida last December, we were a bit intimidated since we were new to electric cars. However, the Tesla supercharger network is probably what makes it the best choice for travelling. We had a great trip and I can confidently say that I don't miss the $700 service visits to Mercedes Benz. Teslas hold their value well and not having to go to a gas station ever is the icing on the cake. Even though it's 4 years old now and has 160,000kms, it's still as good as new.
Lewis Aufderhar 2025-06-12

Vehicle year: 2017

Hello! I've been the proud owner of my 2017 Tesla Model X 90D for 22 days now, and I've already driven over 4000 miles on it! I've taken it on every terrain except for snow, and it continues to impress me by outperforming all other competition, including my neighbor's Lamborghini Gallardo! 😄 I've had no problems locating superchargers along my route, and the best part is that they're totally free! Initially, I was worried about having this car in my apartment on the beach, but it's been no trouble at all since I only have to charge it every few days, and charging is pretty quick. I have autopilot version 8.1 installed, and I can honestly say that it's a serious step into the future. Nowadays, 90% of my long-term driving uses autopilot, and I only fully drive in construction zones, bad roads, or city driving. It's so amazing that it probably saved my life! One late night, I dozed off while driving back from Washington DC to Miami, but autopilot sensed my hands weren't on the wheel and woke me up with a chime, all while the car was safely maneuvering through traffic! This is hands-down the best and safest vehicle that has ever been produced for the public! It compliments aerodynamics and ingenuity so well that the feeling can only be similar to the shock and awe of the Citroen DS of 1955 that paved the way for safer, more efficient, and quality cars. By the way, the Tesla has no engine, so say goodbye to gas and hello to more trunk space! 😱🤗👌
Fritz Halvorson 2025-06-11

Vehicle year: 2021

We are thrilled to announce the arrival of our new 2020 Model X! Having owned BMW's and Cadillac's in the past, we can confidently say that we are excited about where the future is heading. The autonomous driving feature is a true game changer and we hope that Tesla will make this technology available to everyone to make roadways safer. There are so many things to love about this car, including its impressive acceleration, grounded weight distribution, and free supercharging for life (road trip, anyone?). All premium features, including towing, are now included at no extra cost. The real-world range holds up, even in the cold once the battery thermalizes. The infotainment system is top-notch, allowing you to watch Netflix, Hulu, and YouTube while charging with luxury speaker surround. Plus, you can expect constant updates and upgrades for no additional cost. Lastly, the front seats are the most comfortable we've ever experienced on long drives. As for opportunities, we suggest adding a DC outlet in the vehicle, offering a 240V outlet (like the CyberTruck will have), updating the Model 3/Y with faster charging battery technology, and providing an
Rodrigo Jacobi 2025-06-06

Vehicle year: 2017

After owning this car for 2 years, I can confidently say that it has been fabulous to drive and has had no issues. The mobile service for routine maintenance is also great, making it even more convenient. During a coast-to-coast drive, I experienced no supercharging stress as chargers are conveniently located along major routes throughout the USA. I can't imagine ever wanting to drive another type of car again!
Wiley Kiehn 2025-06-01

Vehicle year: 2018

I've owned five different cars like most consumers, but I wanted to try something different that was also environmentally friendly. I have to say, after the transition period, I will never go back to gas cars! The supercharging and little to no maintenance are just some of the benefits. My X is an incredible work of innovative technology that is both stylish, efficient, and environmentally conscious. The only issue is that back seat riders may feel the bumps a bit more due to the lack of cushioning and shock absorption. However, given the all-around luxury features, my riders got over it quickly. I just love my ride and highly recommend it!