2019 Subaru Ascent problems
The Subaru Ascent is a mid-size crossover SUV produced by Subaru. In some markets, it is sold as the Subaru Evoltis. It is the largest automobile Subaru manufactures. The seven or eight-seat passenger SUV, with the design based on the VIZIV-7 concept, made its debut at the LA Auto Show on November 28, 2017. The Ascent became available in the third quarter of 2018. Like its American-built predecessor, the Tribeca, the Ascent is not available in Japan.
History
The Ascent was originally introduced as a concept car at the 2017 New York International Auto Show in April, where it was also announced that Subaru would be producing the vehicle at its Lafayette, Indiana Subaru of Indiana Assembly Plant. Production began in late 2017 alongside the current Subaru Impreza. It was to be the flagship Subaru vehicle in North America, and replace the Subaru Tribeca (previously the B9 Tribeca), which was discontinued after the 2014 model year. Subaru Japan had their own three-row crossover called the Subaru Exiga that was available from 2008 until its discontinuation in 2018. In terms of exterior design, it was akin to a 3-row Outback as is the Ascent to the Forester.
The first spy photographs of Subaru Ascent development mules surfaced in late summer 2016. Although the Ascent was spotted testing in 2017 with an expected mid-2017 on-market date, the sale date was pushed back to early summer 2018.
Subaru initially announced the Ascent would be sold in the Philippines as the Evoltis starting from 2020. Its release was delayed numerous times owing to the COVID-19 pandemic, and eventually was introduced in the Philippines in May 2021. Only the Touring model is available. The Evoltis name is also used in Israel and several South American markets. Although some sources reported the Evoltis name would be used for the first battery electric vehicle sold by Subaru, that vehicle, which was co-developed with Toyota, was announced in September 2021 as the Subaru Solterra instead.
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Common 2019 Subaru Ascent problems
The 2019 Subaru Ascent, being the first model year, faced first model year reliability issues, which are common in many vehicle lineups. The 2019 Ascent has 398 NHTSA complaints and six recalls, making it the worst model year of the Ascent according to CarComplaints.com.
One of the most severe reliability issues with the 2019 Ascent is a glitch that drains the battery while the tailgate is open. Owner reports indicate that this problem occurs when the tailgate is open for an extended period, causing the battery to drain completely. This issue can be inconvenient and potentially leave the driver stranded with a dead battery.
Another problem that affects the 2019 Subaru Ascent is premature battery drain. Several owners have reported that their vehicle's battery died within the first week of ownership. Even after replacement, the battery would require a jump start, indicating a more significant issue with the vehicle's electrical system. This problem has led to a class-action lawsuit against Subaru, alleging that the company knowingly installed batteries with insufficient capacity to power the SUV's electrical system.
The 2019 Subaru Ascent also has a problem with transmission failures. Owners report that the transmission starts making excessive noise and slipping while accelerating at around 50,000 miles. The only way to fix the issue is by replacing the entire transmission, which costs over $3,500. This problem is more widespread than in some other midsize SUVs on the market, leading to more expensive repair costs as the Ascent ages.
The stereo system freezing is another problem found on some 2019 Ascent models, usually within the first 2,500 miles. There are some software updates available for the touchscreen, which improves its reliability. However, some dealerships charge around $50 for labor to install these updates.
Dead batteries have also been mentioned by some Ascent owners at around 3,000 miles. There are a lot of electrical accessories in the SUV, and some of them get stuck on, draining the battery after the engine is off. Diagnosing the source of the battery drain costs around $100, while fixing it can range from $20 to $300. One of the most common sources of the problem is the rear hatch motor.
The 2019 Subaru Ascent has eight recalls, which is worse than most other SUVs on the market. The most serious recall covers improperly fastened ground bolts, which may cause a fire even while parked. Subaru will replace ground bolts and wires on affected models for free.
In summary, the 2019 Subaru Ascent has several common problems, including transmission failures, stereo system freezing, dead batteries, and recalls related to transmission issues, a defective PCV valve, driveshaft bolts, and possible missing spot welds on the B-pillar. These problems have led to the 2019 Subaru Ascent being included in the 10 least reliable cars list by Consumer Reports.
Does the 2019 Subaru Ascent have problems?
There have been numerous recalls including the drive train which seems scary to be driving the car around by chance the drive train will slip. We were notified of the recall 6 months prior to have been able to actually address the problem.
What is the most common problem with the Subaru Ascent?
Those from the 2019 to 2021 model years are rumored to spontaneously crack this is one of of the most frequent structural issues with the SUV. According to the nhtsa.
What is the transmission failure on the 2019 Subaru Ascent?
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped. Tip: Recalls don't affect every vehicle of the same year, make and model.
How many miles will a 2019 Subaru Ascent last?
between 200,000 to 250,000 miles
The Subaru Ascent is a durable vehicle that is predicted to last between 200,000 to 250,000 miles. With a yearly average of 15,000 miles, that adds up to around a 13-17 year lifespan.
Does the 2019 Subaru Ascent have problems?
There have been numerous recalls including the drive train which seems scary to be driving the car around by chance the drive train will slip. We were notified of the recall 6 months prior to have been able to actually address the problem.
What is the most common problem with the Subaru Ascent?
Those from the 2019 to 2021 model years are rumored to spontaneously crack this is one of of the most frequent structural issues with the SUV. According to the nhtsa.
What is the transmission failure on the 2019 Subaru Ascent?
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped. Tip: Recalls don't affect every vehicle of the same year, make and model.
How many miles will a 2019 Subaru Ascent last?
between 200,000 to 250,000 miles
The Subaru Ascent is a durable vehicle that is predicted to last between 200,000 to 250,000 miles. With a yearly average of 15,000 miles, that adds up to around a 13-17 year lifespan.
2019 Subaru Ascent car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Subaru Ascent problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Power train problems
- Visibility/wiper problems
- Unknown or other problems
- Engine problems
The graph below shows statistics for all 2019 Subaru Ascent vehicle components and the number of complaints received.
Latest 25 complaints 2019 Subaru Ascent
The NHTSA has received 408 complaints about various vehicle components related to the 2019 Subaru Ascent. Below are the 25 most recent complaints reported for 2019 Subaru Ascent vehicles.
SUSPENSION PROBLEM
- Date Of Incident: 2021-01-01
- VIN: 4S4WMAMD1K3
- Components: SUSPENSION
- Summary: We observed Subaru Ascent 2019 (Limited) car handling poorly over bumpy areas, especially over bumps on turns even at speeds under 40 mph. Car feels as if it is loosing contact with the road. It is also jarring over bumps even while driving straight. In wet conditions, I do not know if I will be able to stop within the proper distance. We took the car to the dealer, that indicated front struts needed replacement. They could not provide an estimate of when struts would be available -- this was over one month ago. I am uncertain if a repair is possible to correct this apparent safety issue.
SUSPENSION PROBLEM
- Date Of Incident: 2024-11-15
- VIN: 4S4WMARD1K3
- Components: SUSPENSION
- Summary: My Ascent is primarily driven in the city of San Francisco, a fairly hilly city. We have had issues with the suspension on this vehicle in the past, and I will need to install my third pair of struts in the coming weeks (the parts are currently on backorder). The CVT has also been replaced on the vehicle. The tires are routinely rotated, and we keep up with the maintenance schedule. We were driving home after dropping our daughters at school and while accelerating up a hill heard a crack. We immediately pulled over, and saw that the lower control arm had sheared.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-10-13
- VIN: 4S4WMAPD8K3
- Components: POWER TRAIN
- Summary: The CVT experienced a catastrophic failure, later identified as "the chain" by a Subaru dealer mechanic. The night before the incident, the transmission "slipped" and made a metallic clunking noise when merging onto a highway. On the day of the incident, the transmission failed completely after turning onto a roadway from a stop sign. No forward or reverse power was available. Had the transmission failed the night before while merging onto a highway, with little ability to pull out of the roadway, we certainly would have been in danger. The vehicle has been inspected by the dealer and the transmission failure confirmed. The transmission "stuttered" for several months previously while accelerating, though not consistently.
ENGINE PROBLEM
- Date Of Incident: 2023-12-06
- VIN: 4S4WMAFD9K3
- Components: ENGINE
- Summary: During an inspection at the dealership in December 2023, the tech found the oil pan to be leaking. It was resealed during the same visit. Approximately 8 months later, the same problem was found again at the dealership. It was again resealed. Upon further research, this appears to be a recurring problem on similar vehicles.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-06-07
- VIN: 4S4WMABD3K3
- Components: POWER TRAIN
- Summary: The contact owns a 2019 Subaru Ascent. The contact stated that while the vehicle was stopped and attempting to accelerate on several occasions, the vehicle jolted forward while shifting from 1st to 2nd gear. The vehicle was taken to the dealer where it was diagnosed that the computer software needed to be updated. The software updated but the failure reoccurred after almost two months. The vehicle was taken to the dealer where it was diagnosed that another software needed to be updated; however, the failure reoccurred after almost two months. The contact believed that the failure was associated with Manufacturer Recall Number: 16-139-22 CVT Assembly (WRK-21) Warranty Extension (TCM reprogramming to prevent CVT chain slip). The manufacturer was notified of the failure. The failure mileage was approximately 106,000.
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2024-08-13
- VIN: 4S4WMAJD9K3
- Components: POWER TRAIN,ENGINE
- Summary: Purchase the car two weeks ago the first night on the way home it was acting up just like it did when I test drove it and was told by the BMW dealership Aristocrat Motors in Topeka Kansas that they would fix anything that was wrong with it. On the way home I realized I didn't think it would make it back the 60 miles so I took it to Olathe Subaru they informed me that it had had transmission problems reported by the previous owners but their technician couldn't get it to do it again so the people just traded it in instead and then I got the car without them getting the transmission fixed or whatever was wrong. They are actually waiting on Subaru of America to respond to tell them what needs to be done to the car and in the process I have been two weeks with little information of what's going on. I feel the recall should have been done and the car is still a good car it just needs to be repaired correctly. Thank you for your response I look forward to hearing from you please help.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-18
- VIN: 4S4WMARD5K3
- Components: POWER TRAIN
- Summary: While driving on a road with a lot of hills our car sudden lost all engine power but all of the lights and engine were still on. We pulled over but kept the car on and it seem to resume power. Then about 1/8 of a mile later it happened again. We shut the car off completely for 5 minutes and turned it back on and we were able to drive it normally for another mile. It then happened three more times on our way to a safe spot to pull over. The fifth time it happened all warning lights on the dashboard turned on (see picture). The speed in which it happened varied. It is important to note that we brought it in for service on 8/8 for a standard interval service at a Subaru dealership and have brought our car in multiple times to address issues with the transmission.
SUSPENSION PROBLEM
- Date Of Incident: 2024-08-15
- VIN: 4S4WMAPD1K3
- Components: SUSPENSION
- Summary: There is a knocking or clunking noise at low speeds during and after turning in the front driver's side of the vehicle. Car has 17,500 miles on it. Assembled inspection suggests that tie rod (inner and outer), ball joint, stabilizer links are all intact and functioning properly. No loose components or fasteners. All bushings appear firm and intact. There is an apparent [XXX] ), though seemingly unreported issue with the front-end suspension system that dealerships and service techs can't seem to diagnose. At best, noises go away for a period of time then return. If it's an issue with a wear component then it may be that the OEM parts are deficient for use on this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2023-04-04
- VIN: 4S4WMARD6K3
- Components: EXTERIOR LIGHTING
- Summary: The two map lights and the part referred to as the front overhead console has a defective design which at the least stops the lights from working properly, but at the worst, can start a fire. Subaru must be aware of the problem because it routinely change them. My vehicle listed above was ready for the installation of the third console when I said to myself, this one is not under warranty so let me call Subaru. They agreed to cover part of the cost- now we are sure that Subaru knows there is a fire hazard, didn’t report it, do a voluntary recall, or notify you. Am I eligible for money for whistleblowing? So I have pictures of the melted condition, and the repair. I also made a video of the repair. You can search re-engineering Subaru ascent map light console if you want to see it. I figured the cause, developed a solution, and re-engineered it. I can, most can’t. I definitely shouldn’t have to get out a solder gun and repair the electrical components because they are defective. The problem is the design. The direction you push the light cover switch pushes the socket away from its contact. This creates a gap that causes heat that both melts the plastic, and also cracking and melting around the plate of metal that makes contact with the socket. I just soldered them together and have a light that works perfect, but i do have degraded cracked plastic around the socket, so I condenser it perhaps temporary, but better than hearing the light sizzle while arcing. Plus the lights work every time. You can search Subaru ascent maplight and will find a bunch of people asking about the problem. For some it just stops working which is the best thing. For others you get sizzleing and a dim light. The resulting arcing also causes the light to turn off improperly and results in sizzling also. That’s should not be able to happen. Off is off. Let’s get this taken care of. We dont want injuries, or accident s because the light started smoking and distracted someone.
SUSPENSION PROBLEM
- Date Of Incident: 2024-04-14
- VIN: 4S4WMARD6K3
- Components: SUSPENSION
- Summary: The front suspension is making a clanking noise. Inspection of the front strut towers tops shows an interior separation of the rubber in the Strut bearing at 63k miles. There is also a noticeable difference between the left and right side relative to the components present. The space at the drivers side which is making the noise has a bigger separation in its components when the wheels are in a straight ahead position. The failure of this component can cause a catastrophic accident.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-04-17
- Fire: 1
- VIN: 4S4WMAHD6K3
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Over the course of 5 years, a lot has been mechanically wrong with our vehicle. Each service appointment yielded a 'cannot duplicate' response. Recently, my car has been in the service department a few times. My car had recall work performed on a ground bolt, and my husband advised them that the car had a 'rich fuel' smell when starting with the hood open. I've complained since 2021 of a smell when pulling up the mountain. The smell is what I described as a perm solution smell. Each time, the response was 'cannot duplicate.' In February, I took the car in to have the exhaust inspected because it was getting louder each passing day. I was advised that the entire exhaust needed to be replaced, and I would be responsible for costs. I brought my car home, unrepaired, and called Subaru of America to file a claim through them. I had repeatedly expressed concerns, and nothing was done, yet I'm expected to foot the bill now. Since February 12th, I have been back and forth with Subaru and just made the appointment to get the exhaust work completed, with a small contribution from Subaru. However, this past Saturday, [XXX] my vehicle caught on fire while driving. I am fine, but my vehicle has now been deemed a total loss. As I was descending the mountain, I smelled the same 'perm solution' smell, and shortly after, there was smoke coming from under the hood. The smoke entered the cabin as I pulled off the road. Upon exiting the vehicle, flames and smoke were visible from the hood. I grabbed my purse and ran, called 911, and watched my vehicle engulfed in flames. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
LANE DEPARTURE PROBLEM
- Date Of Incident: 2024-04-14
- VIN: 4S4WMARD8K3
- Components: LANE DEPARTURE
- Summary: Upon starting the vehicle, the driver side mirror started smoking. Secured the vehicle and disconnected the battery. Removed the mirror assembly and notice the electrical wires powering the blind spot indicator of the mirror assembly was burned and melted. Picture of the damage was taken prior to removing the mirror assembly from the vehicle.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-26
- VIN: 4S4WMALDXK3
- Components: ELECTRICAL SYSTEM
- Summary: Car battery died in store parking lot. Low mileage (24,000). I do lots of short trips and this is a reported problem for 2019 Subaru Ascents. I had to wait 2 hours for someone to bring a charger to drive to auto parts store fire replacement battery.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-16
- VIN: 4S4WMALD9K3
- Components: ELECTRICAL SYSTEM
- Summary: Battery keeps dying.
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2023-11-03
- VIN: 4S4WMAPD9K3
- Components: POWER TRAIN,ENGINE
- Summary: 2019 Subaru Ascent was taken to mechanic due to jolting between 1000RPM and 1500RPM. Car was not throwing any code. Mechanics then did other test and it was determined the transmission is failing. Car only has 70,000 miles on it. Also, when car is started at times, there is a very prominent cloud of smoke that comes from the exhaust.
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2023-10-22
- VIN: 4S4WMAPD4K3
- Components: VISIBILITY/WIPER
- Summary: Yesterday I got in my vehicle first thing in the morning and there was a crack at the bottom of my windshield. I’m not parked anywhere near anything that could’ve caused a crack, so it appears to have just randomly cracked for no reason. This morning as I’m just sitting at the bus stop with my kid the crack got a little bigger.
WHEELS PROBLEM
- Date Of Incident: 2023-06-25
- VIN: 4S4WMAPD4K3
- Components: WHEELS
- Summary: Front wheel bearing issue. Very luckily made it to trusted local shop. Mechanic said we are lucky wheel did not fall off. We wanted to drive to Subaru, he said we would not make the trip. No warning lights. Did not yet have inspected by Subaru, will do next service.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-07-30
- VIN: 4S4WMALD0K3
- Components: UNKNOWN OR OTHER
- Summary: My 2019 Subaru Ascent windshield cracked from no apparent reason while driving on freeway. There was a loud bang sound and there is a circular crack quite symmetrical in the middle of the windshield. The diameter of the circular crack was ~2 inches wide. There is no hairline fracture. In recollection, it didn't feel like there was any rock or particle that ricocheted off the windshield. It felt more like it cracked on its own.
ENGINE PROBLEM
- Date Of Incident: 2023-09-02
- VIN: 4S4WMALD2K3
- Components: ENGINE
- Summary: Clouds of smoke at startup scince car was new.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-08-15
- VIN: 4S4WMAJD5K3
- Components: POWER TRAIN
- Summary: The right front wheel was making an airplane type noise. Upon taking it to Belle Tire in Gaylord, MI, they confirmed it was a defective bearing When the mechanic pulled the wheel off, the CV Shaft pulled apart. It had to be replaced. I have a picture and invoice.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-07-13
- VIN: 4S4WMAPD1K3
- Components: POWER TRAIN
- Summary: Vehicle has completed all transmission recalls. Until recently, Subaru continued to say that the issues I was experience with loss of power or glitchy shifting could not be duplicated. After the vehicle exceeded it's warranty coverage, they were suddenly able to duplicate the problem and say that the CVT was causing my problems, that reprogramming failed and that the vehicle needs a new transmission. These issues have persisted before and after the recalls related to the CVT and have cause two near accidents as I pulled out into traffic only to have the car not shift/accelerate as expected. I no longer allow my teenagers to drive the vehicle due to this safety concern. I firmly believe the prior recalls were not effective in resolving the issues with the CVT and/or that Subaru said no damage to the chain was visible and checked the recall as done without actually doing anything more than reprogramming. I believe the issues should be looked into further and coverage for the CVT should be extended beyond the initial reprogramming provided by the recall.
STRUCTURE PROBLEM
- Date Of Incident: 2022-10-04
- VIN: 4S4WMARD9K3
- Components: STRUCTURE
- Summary: The contact owns a 2019 Subaru Ascent. The contact stated that while driving at 35MPH, the struts were impacted hard which caused the vehicle to shake the dashboard. No warning lights as illuminated. The vehicle was taken to the dealer where they could not diagnose the failure and would not take apart the vehicle to inspect the strut. The manufacturer was made aware of the failure but refused to let the dealer work on the vehicle but offered to give 6,000 dollars on the new vehicle because the vehicle was nonrepairable. The failure mileage was approximately 39,634.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-08-10
- VIN: 4S4WMAFD1K3
- Components: POWER TRAIN
- Summary: I have been asking Subaru to fix the transmission for 2 years now. It seems like it’s going to stall between 20-25 mph and 45-50 mph. There is a torque converter shutter but I’m told that the car is fine. Subaru corporate has 2 case files for this issue now.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-04-10
- VIN: 4S4WMAPD9K3
- Components: ELECTRICAL SYSTEM
- Summary: Rear lift gate drains battery to the point where the vehicle won't start. The tailgate will beep three times, but will not open. Within 24 hours, the battery is insufficient to start it. You have to do a manual override to open the lift gate. The battery, starter and alternator were all tested and had no issues. I have to keep a jump pack in the car as the issue has become more frequent. The local Subaru dealership in Mequon, WI said they would replace the battery, but won't replace the module identified in a technical service bulletin for no charge: https://static.nhtsa.gov/odi/tsbs/2019/MC-10163522-0001.pdf This seems to be a very common problem with the MY19 Ascents.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-08-03
- VIN: 4S4WMARD4K3
- Components: ELECTRICAL SYSTEM
- Summary: The radio started turning on and off repeatedly and does not work. The back door will not open using any of the buttons.
2019 Subaru Ascent recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 8 recalls for different components of the 2019 Subaru Ascent.
- Manufacturer: Subaru of America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
- Consequence: A melting ground terminal increases the risk of a fire.
- Remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
- Manufacturer: Subaru of America, Inc.
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
- Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
- Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
- Manufacturer: Subaru of America, Inc.
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
- Manufacturer: Subaru of America, Inc.
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
- Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
- Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
- Manufacturer: Subaru of America, Inc.
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
- Consequence: If the fluid pressure is measured higher than its actual value, the hydraulic pressure will be reduced. If this occurs, the transmission drive chain may not have the proper tension, resulting in a loss of drive power and an increased risk of a crash.
- Remedy: Subaru will notify owners, and dealers will reprogram the transmission control unit. The hydraulic sensor harness will be replaced on vehicles with certain stored diagnostic trouble codes. In addition, any vehicle confirmed to have experienced low drive chain tension will have the transmission assembly will be replaced. All repairs will be free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUV-07.
- Manufacturer: Subaru of America, Inc.
- Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
- Consequence: An unexpected loss of power while driving can increase the risk of a crash.
- Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
- Manufacturer: Subaru of America, Inc.
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
- Consequence: If the front end of the driveshaft separates, it can increase the risk of a crash.
- Remedy: Subaru will notify owners, and dealers will replace the driveshaft assembly, including the center support brace, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUI-94.
- Manufacturer: Subaru of America, Inc.
- Components: STRUCTURE:BODY:ROOF AND PILLARS
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
- Consequence: In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury.
- Remedy: Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.
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Positive 2019 Subaru Ascent car reviews
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We test-drove 5 different vehicles before settling on the Ascent out of the 8 we considered. We absolutely love it for many reasons. Firstly, it provides a quiet and smooth ride, unlike the Atlas, Highlander and Pilot which produced considerable low-frequency noise on the highway. The Ascent is so quiet that it makes it easy to have conversations with everyone in the car. Secondly, the driver's seat thigh-support extends, making it more comfortable for tall drivers like me. This feature is not commonly known, as even the dealership staff were unaware of it. Thirdly, the windows are very quiet when going up and down, which is a small detail but something I noticed and appreciate. Fourthly, the second row seats can move forward, allowing more room in the back if you put the third-row down to handle more cargo. Fifthly, the X-Mode feature worked quite well, keeping my speed going down a hill without having to ride the brake or gas. Sixthly, the 19.6 gallon tank will get me over 450 miles between fill-ups on road trips. Seventhly, the quality of the interior materials is very good, including the hand-stitched leather on the dash and steering wheel. Lastly, I can fit my golf clubs in side to side, so I don't need to put the third row down when going golfing. With the Cargo Net in place, I can put two sets in and not worry about them falling out when I open the rear hatch. The acceleration is quite good with the Turbo, and I have no problem passing people, even when they are doing 70 MPH up hill. The Adaptive Cruise Control is fantastic, and I use it in town and on the highway. However, the Starlink Entertainment system may bug you. It is slow, with limited functionality. Carplay won't work over Bluetooth, only through one of the USB ports up front. The touch screen can be temperamental. I drove a Jeep rental a few months back, and really appreciated the control knob just in front of the driver's right armrest that allowed me to navigate the screen without having to reach for it and try and touch a small spot on it while driving.The console storage compartment does not have a USB port, which would have been convenient for charging devices that do not require access. Additionally, the car does not have front parking sensors, which was surprising. However, I have found a solution by backing in as much as possible. Although the memory buttons only store seat positions, I still chose this vehicle even though I am over a foot taller than my wife and was hoping for memory steering wheel and mirrors. Unfortunately, they were not available. The Lane Assist feature does not work when the wipers are on high speed due to the Eye-site cameras being confused by their movement. While this was unexpected, it is understandable. Lastly, the roof rack requires additional cross-bars to be purchased, which can be inconvenient.
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We preordered our Ascent (3rd generation) Subaru for our expanding family. Our '16 Forester was maxed out and we needed a bigger family vehicle. We have an '11 Legacy that we love and have had no issues with. Unfortunately, the Ascent started making noises that we now realize is a skipping chain around 3000 miles. We brought it in once it continued and was annoying around 5700 for the oil change. Since then, the vehicle has been in 3 more times (2 times the dash lights came on and was stuck in low gear). However, our dealership has been incredibly helpful and is working with us through the problems. They contacted Subaru of America and we’re getting a new transmission. Until then, we have a loaner Ascent for the next week or 2. I’m hopeful that this will resolve the problem.
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We recently purchased the Subaru Ascent Touring and we couldn't be happier. As loyal Subaru Outback owners, we did our due diligence and researched other options before making our decision. However, the Ascent stood out with its superior safety features, reliable AWD, and overall value. While we did notice a few exceptions, such as having to pay extra for all-weather floor mats, seat back protectors, and a cross bar set for the roof rack, we understand that profit is important for any company. Nevertheless, we do feel that Subaru could have been more considerate towards their loyal customers, as many of these items came standard with the Outback. Despite these minor issues, we were sold on the Ascent after experiencing its outstanding ride, handling, and power from the new turbo engine. The interior is spacious and comfortable, with intuitive electronics and plenty of cup holders and power ports. We especially appreciate the rear air con vents in the headliner. While the third row is better suited for short rides for adults, it's perfect for kids and teenagers. The only downside we've noticed so far is the poorly designed sunroof headliner cover, which can be distracting while driving with the windows down. Overall, we are very satisfied with our purchase and have found the Ascent to have better than expected MPGs.
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Overall, we really enjoyed this SUV. However, we did experience some difficulty when my wife got into a small accident and we had to wait for 2 months for the collision shop to receive the necessary parts. It seems that everything is on back log and Subaru may not have planned well for providing spare parts. Despite this, we still think that buying a brand new model was a good decision.
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I really like the vehicle! It looks smart, is comfortable, handles well, and is not too large. I find the cream-colored area on the dash and doors to be an interesting touch. However, I am disappointed that I cannot get a navigation system without also ordering the moon roof package. I do not want a moon roof, and even though the brochure says the navigation system is optional, it is not available without the moon roof. I am concerned about how much I will be able to see through the moon roof if I use a cargo carrier or carry a kayak, and I am also worried that it might upset my dogs. For me, the moon roof is completely useless. Unfortunately, if I want the navigation system, I am forced to take it. I might have to buy a Garmin and save thousands if I get this vehicle without the navigation system and moon roof.
Additional sources
More sources of information about 2019 Subaru Ascent problems:
2019 Ascent Reliability : r/SubaruAscent
Jan 10, 2022 ... The 2019 has an issue with the tailgate left open draining the battery. There is a relay in the 2019 where if the tailgate stays open the system ...
2019 Ascent Transmission - Total Failure -- has anyone experienced ...
Jan 31, 2023 ... Subaru Ascent Complaints, Issues And Problems. JavaScript is ... Has anyone experienced a total transmission failure in their 2019 Subaru Ascent?
2022 Subaru Ascent - Common Issues & Reliability : r/SubaruAscent
Sep 6, 2022 ... 2022 Subaru Ascent - Common Issues & Reliability · Brake rotors warping: Owners are reporting that they need to replace/resurface their brake ...
2019 Subaru Ascent Reliability - Consumer Reports
What Owners Say · Calipers. "caliper on one side was permanently depressed. it wore through brake pad and warped the rotor. · Premature brake wear. "Brakes were ...
2019 Subaru Ascent Problems | Kelley Blue Book
How reliable is the 2019 Subaru Ascent? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
Other years of Subaru Ascent
Are you having problems with your 2019 Subaru Ascent?
Jamison Borer 2025-02-22
Hi there! I noticed that my new Ascent has been having a few issues lately. The ignition has been cranking up like an old car and the engine didn't start the second time it happened, which was accompanied by the check engine light. I took it to the service center, but unfortunately, they couldn't replicate the problem. Has anyone else experienced this with their Ascent? Also, I've noticed that the headlights stay on for the entire ride, even though they're set to auto. I've tried changing the settings, but it's still the same. Before this happened, I witnessed a strange situation where the headlights turned on and off several times in just a few minutes. Even the console lights changed intensity! In the attached picture, you can see that the sun is opposite the car, yet the lights are still on. It's quite frustrating to face these issues with a brand new car. Thank you for any help or advice you can offer!
Trace Hartmann 2024-11-25
Our 2019 Subaru Ascent failed to start twice within the first month of purchase, requiring us to have it towed to the dealership, even before the first oil change. We are confident that the dealership will address the issue and ensure that our vehicle runs smoothly from now on.
Donnie Howe 2024-11-24
I purchased a brand new Subaru Ascent in January after reading great reviews and test driving it. Despite being my first Subaru, I took a chance on it due to the positive feedback. Unfortunately, after only 7 months, I experienced an electrical malfunction that was triggered by my insurance sensor. This resulted in my car sputtering and squeaking, and I had to take it to the shop where they informed me that the transmission needed to be replaced. As a result, I had to take time off work for repairs on my new car, which was extremely frustrating. I updated my review to reflect the issues I had with my 2019 Ascent, including the transmission, electrical issues, and fuel pump replacement, all before reaching 40k miles. However, after speaking with Subaru, they made it right by transferring me into a 2020 Ascent for a good deal and assured me that all the issues were fixed. Unfortunately, I experienced the same problem with the transmission skipping, and it had to be replaced again. I also had to replace the window seal on the driver's side and the covering to my fog light. Despite my disappointment with the quality of the Ascent, I appreciate Subaru's efforts to make things right. However, I would advise against purchasing a Subaru Ascent due to the issues I have experienced. As someone who prioritizes safety ratings, I was disappointed with my experience and will not be purchasing a Subaru again.I am confident in stating that my experience with Subaru has been less than satisfactory. Despite being swapped into a 2020 Subaru Ascent, I have encountered numerous issues with the vehicle. These include a malfunctioning window, transmission issues, and multiple recalls that required several trips to the shop. All of these problems occurred within 70k miles. As a result, I have decided to never purchase a Subaru again.
Jensen Gleason 2024-08-13
The review and ratings provided by Edmunds in numerous categories are very accurate. It is highly recommended to read them carefully before making a purchase. However, there are some issues with the CVT which can shift hard, hesitate, and whine. Additionally, the cabin noise from road bumps can be quite loud. If possible, it is suggested to take the car on a bumpy patched road during a test drive. It is worth noting that the front console cup holders are limited in size, despite Subaru's claim of having 19 cup holders. The front seat may also be uncomfortable, so it is important to thoroughly test it. If you frequently engage in outdoor activities that require leaving a door or the rare hatch open, this car may not be the best option due to numerous reports of battery drain when the hatch is left open. This is because the computer system remains on with no way of shutting it off. However, the car does have great technology, ample room, and some other nice features. It is recommended to thoroughly test the car before making a purchase.
Fernando Wisozk 2024-08-10
I bought my 2019 Ascent in March and recently took it in for its first oil change. I mentioned the brakes were squeaking and was informed that this was a known issue with Ascents. Unfortunately, it took two months to get the special grease needed to fix the problem. Although it wasn't Subaru's grease, the dealership was willing to give it a try since they had so many customers waiting for a solution. I also mentioned that the transmission was stuttering, but after two days in the shop, I was told that nothing was wrong. However, three days later, every light on the dashboard lit up, including the check engine, oil temp, eye sight, and brakes. I was advised to drive it to the dealership, but once there, I was told that I probably shouldn't have driven it in. The diagnostic revealed that it was the transmission, and unfortunately, the part was on backorder again. My car was in the shop for almost two weeks. During this time, the dealership also discovered a leak in my air conditioner, which was another issue they had seen in Ascents. Unfortunately, the part for that was also on backorder. When I finally got my car back, the air conditioner was worse than before. I was so disappointed because I had fallen in love with this beautiful car at first sight. Now, I'm heartbroken over this experience. I never imagined this would happen. I contacted Subaru, but it took them 10 days to respond to the dealership's notification about the problems. They tried to convince me that this is still a good vehicle, but I'm not convinced. I regret not going back to either the Honda Pilot or Toyota Highlander, as I drove both of those cars for over 150,000 miles without any issues. Looks can be deceiving, so don't make the same mistake.