2020 Subaru Ascent problems
The Subaru Ascent is a mid-size crossover SUV produced by Subaru. In some markets, it is sold as the Subaru Evoltis. It is the largest automobile Subaru manufactures. The seven or eight-seat passenger SUV, with the design based on the VIZIV-7 concept, made its debut at the LA Auto Show on November 28, 2017. The Ascent became available in the third quarter of 2018. Like its American-built predecessor, the Tribeca, the Ascent is not available in Japan.
History
The Ascent was originally introduced as a concept car at the 2017 New York International Auto Show in April, where it was also announced that Subaru would be producing the vehicle at its Lafayette, Indiana Subaru of Indiana Assembly Plant. Production began in late 2017 alongside the current Subaru Impreza. It was to be the flagship Subaru vehicle in North America, and replace the Subaru Tribeca (previously the B9 Tribeca), which was discontinued after the 2014 model year. Subaru Japan had their own three-row crossover called the Subaru Exiga that was available from 2008 until its discontinuation in 2018. In terms of exterior design, it was akin to a 3-row Outback as is the Ascent to the Forester.
The first spy photographs of Subaru Ascent development mules surfaced in late summer 2016. Although the Ascent was spotted testing in 2017 with an expected mid-2017 on-market date, the sale date was pushed back to early summer 2018.
Subaru initially announced the Ascent would be sold in the Philippines as the Evoltis starting from 2020. Its release was delayed numerous times owing to the COVID-19 pandemic, and eventually was introduced in the Philippines in May 2021. Only the Touring model is available. The Evoltis name is also used in Israel and several South American markets. Although some sources reported the Evoltis name would be used for the first battery electric vehicle sold by Subaru, that vehicle, which was co-developed with Toyota, was announced in September 2021 as the Subaru Solterra instead.
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Common 2020 Subaru Ascent problems
The 2020 Subaru Ascent has been reported to have several common problems, including check engine lights, excessive battery draining, cracked windshields, and issues with the brakes.
Check engine lights are a significant issue for 2020 Subaru Ascent owners, with many reporting that the problem occurs at around 5,000 miles. The primary cause of this issue is engine sensor problems, which can cost between $350 and $600 to fix, depending on the source of the problem. To diagnose the specific sensors that have gone bad, an OBD-II scan tool is required.
Excessive battery draining is another problem that has been reported by 2020 Subaru Ascent owners at around 3,500 miles. This issue is caused by electrical accessories that remain on while the vehicle is off, which can drain the battery. Diagnosing the source of the battery drain costs around $100, while fixing it can cost between $20 and $500.
Cracked windshields are a common problem for 2020 Subaru Ascent owners, with reports of the issue occurring within the first 2,500 miles. This problem is caused by production runs of glass that are fragile and prone to cracking easily. Replacing the windshield is expensive, costing around $850, depending on local labor rates.
The 2020 Subaru Ascent has also been subject to four recalls, which is worse than some competitors from the same year. The most serious recall is for improperly fastened ground bolts, which can cause a fire while the vehicle is parked. Subaru will replace the bolts on affected models for free. Other recalls include the tie rods, fuel pump, and the drive chain, which Subaru will fix at no cost as well.
In addition to these common problems, the 2020 Subaru Ascent has also been reported to have issues with the brakes. Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, and regenerative braking are all problems that have been reported by 2020 Subaru Ascent owners. These issues can result in the need for frequent brake replacements, which can be costly and inconvenient.
In conclusion, while the 2020 Subaru Ascent is a popular vehicle, it has been reported to have several common problems, including check engine lights, excessive battery draining, cracked windshields, and issues with the brakes. These problems can result in expensive repair costs and can be a source of frustration for owners.
Does the 2020 Subaru Ascent have transmission problems?
2020 Subaru Ascent Transmission Fluid
If you don't routinely and constantly change your fluids at least every 30,000 miles or so, you may find that your 2020 Subaru Ascent transmission will quickly slip.
What is the most common problem with the Subaru Ascent?
Those from the 2019 to 2021 model years are rumored to spontaneously crack this is one of of the most frequent structural issues with the SUV. According to the nhtsa.
What is the Subaru Ascent lawsuit 2020?
Subaru agreed to a class action lawsuit settlement to resolve claims that its Ascent vehicles were equipped with a defective continuously variable transmission (CVT). The settlement benefits current and former owners and lessees of 2019-2020 Subaru Ascent vehicles.
How many miles will a 2020 Subaru Ascent last?
between 200,000 to 250,000 miles
The Subaru Ascent is a durable vehicle that is predicted to last between 200,000 to 250,000 miles. With a yearly average of 15,000 miles, that adds up to around a 13-17 year lifespan.
Does the 2020 Subaru Ascent have transmission problems?
2020 Subaru Ascent Transmission Fluid
If you don't routinely and constantly change your fluids at least every 30,000 miles or so, you may find that your 2020 Subaru Ascent transmission will quickly slip.
What is the most common problem with the Subaru Ascent?
Those from the 2019 to 2021 model years are rumored to spontaneously crack this is one of of the most frequent structural issues with the SUV. According to the nhtsa.
Why is the Subaru Ascent rated so low?
The main concerns that were found with 2019-2022 Ascent were the transmission and powertrain. That said, Subaru found issue, corrected, and did warranty their Ascent vehicles which were affected. I have 2019 Ascent Limited.
How many miles will a 2020 Subaru Ascent last?
between 200,000 to 250,000 miles
The Subaru Ascent is a durable vehicle that is predicted to last between 200,000 to 250,000 miles. With a yearly average of 15,000 miles, that adds up to around a 13-17 year lifespan.
2020 Subaru Ascent car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Subaru Ascent problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Unknown or other problems
- Visibility/wiper problems
- Power train problems
- Service brakes problems
The graph below shows statistics for all 2020 Subaru Ascent vehicle components and the number of complaints received.
Latest 25 complaints 2020 Subaru Ascent
The NHTSA has received 284 complaints about various vehicle components related to the 2020 Subaru Ascent. Below are the 25 most recent complaints reported for 2020 Subaru Ascent vehicles.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-09-22
- VIN: 4S4WMAPD8L3
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Subaru Ascent. The contact stated that while his wife was driving at 55 MPH, the vehicle stalled. No warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 21V955000 (Power Train). The vehicle was towed to the local dealer where it was diagnosed that the transmission needed to be repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 62,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-11
- VIN: 4S4WMARD0L3
- Components: POWER TRAIN
- Summary: Bolt holding the driveshaft support bracket backed out causing driveshaft to come out. This is a known issue with the 2019 and 2022 Subaru Ascents and have active service advisories but Subaru of America does not recognize it for the 2020 models even know it is also happening in the 2020 vehicles. If the driveshaft would have came out at a high speed it could have caused a crash. Based on the research the bolts do not hold the torque from the factory due to a bolt manufacturing issue and slowly back out after time unknown to the driver. Subaru is not recognizing the problem, so they are not notifying the 2020 owners of the problem, instead they are offering a 50% payment on the repairs as a goodwill payment to offset the cost since it is not a warranty issue. I had had my car in for oil changes in the past and the dealership did not know to check for the tightness of the bolts as there were no service advisories. There should be a recall for this problem before someone dies in a crash caused by this problem.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-08-01
- VIN: 4S4WMAPD4L3
- Components: UNKNOWN OR OTHER
- Summary: Driver side window malfunctions intermittently. When raining, slow to go down or up, also skips as it goes up and down.
STEERING,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-09-12
- VIN: 4S4WMARD9L3
- Components: STEERING,ELECTRICAL SYSTEM
- Summary: Component- steering locks Safety risk - vehicle cannot be started. Therefore if in an area of risk - cannot start vehicle. This randomly happens pulling into parking spaces. It is repetitive. I’m older and alone, scary when it happens as you are stranded. And call to Subaru roadside only option was to tow the vehicle the vehicle to dealership. Online fix is to man handle the steering wheel and turn it in the direction of the tension. Pulling into a normal parking space should not create the tension necessary for the steering wheel to lock. I have been on Subaru ascent form us and this seems to be a common problem with this vehicle. Mine has been inspected for the last occurrence and was told battery issue. The other times there were no battery issues and dealerships cannot find issues. Warning light only lights up after steering wheel locks up and vehicle cannot be started. The safety risk for me is being stranded - and no way to prevent it or know when it might happen.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-29
- VIN: 4S4WMARD0L3
- Components: SERVICE BRAKES
- Summary: The emergency brake occasionally comes on for no apparent reason. It has happened multiple times before but, never while driving until today. The button appeared to be stuck when I went to disengage it as well which made no sense. There was nothing in the way for it to get stuck. Upon further research in the Subaru forums it appears ours is not the only one to have experienced this. This leads me to believe there may be an unknown issue.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-08-08
- VIN: 4S4WMARD6L3
- Components: UNKNOWN OR OTHER
- Summary: There is a significant crack in the inside rear panel of my panoramic sunroof, and no apparent or visible point of impact. The crack is spreading and needs to be replaced or I fear the glass will shatter. There is no evidence of the crack on the exterior, only on the interior. Car is out of warranty but only has 23K miles and is 4 years old. Took the car to the dealership, and they wanted to charge $4000 to fix. Contacted Subaru of America and they refused to fix. Have been on many Ascent/Subaru forums online and it appears there are multiple complaints about these cracks.
SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-08-13
- VIN: 4S4WMAJD8L3
- Components: SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: Transmission failure, chugging while driving on the road then slowed down in middle of the intersection, won’t accelerate which is a unsafe situation. It says “check engine”, “break, “eyesight disabled”, “at oil temp” and “transmission”. The speed was stuck to 20mph and engine eas loud. Smelled like something was burning too
SUSPENSION PROBLEM
- Date Of Incident: 2024-07-19
- VIN: 4S4WMARD4L3
- Components: SUSPENSION
- Summary: Car has 49,700miles. Front drivers side makes terrible rattling noise when driving over any uneven pavement or bumps. Took it to the dealer to determine the issue. They said the entire strut assembly needs replacing. No warning lamps have ever come on related to this issue. I have no idea if the car is safe to drive. There is a national back order on the parts. The dealer wants $1344 to replace it. This is crazy to me. I've driven cars with LOTS more miles than this and have never needed a strut replaced.
SUSPENSION PROBLEM
- Date Of Incident: 2024-07-15
- VIN: 4S4WMAPD7L3
- Components: SUSPENSION
- Summary: A clunky noise coming from the front wheels whenever we encountered any sort of bump.
ENGINE PROBLEM
- Date Of Incident: 2024-04-20
- VIN: 4S4WMALD2L3
- Components: ENGINE
- Summary: The battery died after two weeks of replacing it, later revealing the alternator failed. Parts are not available, Subaru kept them My safety was at risk because the lights on my dashboard Christmas Tree'd letting me know something was wrong. Within a couple of blocks I had no power steering and was dying on a busy street. The car was so dead that I couldn't even turn on my hazard lights. The car was jumped by Subaru, the tow truck driver left and the car died two blocks later. This time in the middle of the busy street. The vehicle was towed to Subaru who replaced the battery we bought two weeks earlier. We asked if they check the charging system and they said yes. The battery light was on before we left the lot. We made them keep the car so we wouldn't die in the middle of anymore busy streets. Days later they determined it was the alternator. The car had 26,000 miles on it. I don't know what Subaru did with the parts. They said they needed them as it was a warranty replacement. The battery light never came on before the car died. First the Eye Sight Disabled light came on then many lights on the dashboard flashed on. This happened a couple blocks prior to me losing power. I found the first place I could to get off the road. Two weeks prior when the battery died, the eyesight disabled light came on and the battery light. That time I got home and we replaced the battery. Therefore when the eyesight disabled light came on, I knew something was wrong but thought I had time to get out of the way. Then everything died. The worst part is that hazard lights didn't work.
Other/I am not sure PROBLEM
- Date Of Incident: 2024-05-30
- VIN: 4S4WMAMD5L3
- Components: Other/I am not sure
- Summary: I have the Graco Turn2Me car seat installed rear facing on the driver's side of the middle row (captain's chairs) of my vehicle. The car seat is installed with the seat belt due to my daughter's weight (36 pounds, so we were not able to use the latch). The car seat has been adjusted to the appropriate recline based on the installation method and weight of my child. There is an appropriate amount of space between the back of the driver's seat and the car seat itself. The car seat was installed by a CPST, following all rules of installation as laid out by both my vehicle manual and the car seat installation guide (graco). The issue is that despite the perfect installation, over time (meaning a few trips), the base of the car seat becomes loose as the child gets in and out of the car seat. The car seat is then no longer securely installed in the car. This particular model rotates, so that the child can be easily loaded and harnessed into the car seat while facing outwards. While the seat is facing outwards, it also tips backwards, essentially lifting a majority of the base off of the base of the seat of the car. I have reinstalled this car seat several times following all guidelines, and despite an initially correct install, within a few trips the base becomes loose and the entire car seat is tilted. Based on a quick internet search, this is a very common problem with this make and model car seat, especially when installed using the seat belt, rear facing. I do not feel that it is at all safe for my child to be in this car seat and it should be recalled immediately by Graco. No parent should have to uninstall/reinstall a car seat in a car after a few trips because it is coming lose. Photos attached show how tilted the car seat has become in the car (despite initially being installed securely). For some reason I was unable to upload videos but can share those as well showing how loose the base has become despite a proper install.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-04-28
- VIN: 4S4WMAFD9L3
- Components: POWER TRAIN
- Summary: When driving, Ascent sudders while under normal highway conditions. Has had all 4 recalls completed but this specific event has been consistently present even after each recall was completed. Now that Ascent is out of powertrain period, Subaru of America acknowledged transmission finally needs complete replacement but only offering portion as a one time offer.
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-04-04
- VIN: 4S4WMAFD3L3
- Components: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance front camera became inoperable. The pre-collision, the braking control, and the Lane Departure warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,737.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-05-07
- VIN: 4S4WMALD9L3
- Components: UNKNOWN OR OTHER
- Summary: Unknown
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-04-11
- VIN: 4S4WMAFD7L3
- Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
- Summary: Possible Transmission issue. The transmission was replaced in February by University Subaru in Columbia, Missouri. I have made a second appointment as the vehicle is still having the same issue shifting gears or going uphill. During a drive where there was a small incline of 10 degrees when the vehicle somewhat jumped or as if it skipped a beat. I had stopped in traffic and when the other cars started to move, I started to drive forward, and the car jumped. A gap in the acceleration. I am scheduled to take it in on the [XXX] of April. I will follow-up with you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN PROBLEM
- Date Of Incident: 2024-02-21
- VIN: 4S4WMAMD2L3
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Subaru Ascent. The contact stated while driving 30 MPH, the transmission was slipping, and there was a loud sound coming from the vehicle. The contact stated that the vehicle lost motive power while accelerating. The contact was unsure if any warning lights were illuminated. The contact pulled over and left the vehicle for several hours. Upon return to the vehicle, the contact stated that the vehicle drove normally. The vehicle was taken to the dealer and an unknown module was reprogrammed; however, the failure recurred several times. The vehicle was taken back to the dealer and a diagnostic test was performed; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that if the failure could not be duplicated the vehicle could not be repaired. The approximate failure mileage was 25,000.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2020-06-23
- VIN: 4S4WMARD1L3
- Components: FORWARD COLLISION AVOIDANCE
- Summary: Right front camera is blocked by plastic since manufacture. The adaptive cruise control and forward emergency braking do not work reliably unless the object is the left visual field. My car will accelerate into a car in front with no emergency braking. No accident. so far, because I have been able to avoid accidents by braking myself. The problem was diagnosed by Diablo Subaru of Walnut Creek. The vehicle was inspected and diagnosed by a Subaru dealership. The car tells me it cannot see the car in front. It also says it cannot see anything on haphazard basis. But it will also accelerate toward cars in front of it at close range because it cannot see.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2024-02-01
- VIN: 4S4WMARD5L3
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
- Summary: I have encountered a series of persistent issues with the vehicle since its initial purchase, indicating fundamental deficiencies that warrant thorough consideration and resolution. Commencing with brake malfunctions at an exceptionally low mileage threshold, the recurrent necessity for brake replacements, despite being facilitated by the dealership on four separate occasions, underscores a notable deficiency in the vehicle's manufacturing or assembly process. Furthermore, the manufacturer's offer of $10,000 in exchange for signing a waiver relinquishing my right to file a claim is indicative of their acknowledgment of the vehicle's inherent flaws. Subsequent to this agreement, additional complications have arisen, including persistent window malfunctioning, electrical faults, exhaust system irregularities, and most notably, transmission failures, with repeated complaints culminating in a catastrophic breakdown witnessed by the dealership's service team. In light of these recurring issues, the manufacturer's proposition to repurchase the vehicle while crediting back the $10,000 initially offered and prorating mileage solely from the transmission repair fails to address the cumulative impact of the vehicle's deficiencies. It is inequitable to discount the mileage accrued during the earlier brake-related concerns, especially considering the ongoing nature of the vehicle's mechanical shortcomings. Arguably, the rescinding of the $10,000 offer necessitates a reevaluation of the waiver's validity, as its premise was contingent upon mitigating specific concerns, which have regrettably persisted. Moreover, the manufacturer's refusal to accommodate a reasonable request for mileage adjustment from the onset of the brake-related issues undermines the principles of fairness and consumer protection. Given the manufacturer's reluctance to engage in arbitration and their apparent disregard for addressing the comprehensive history of issues encountered.
ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-02-23
- Crash: 1
- VIN: 4S4WMAAD7L3
- Components: ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: On Friday evening, February 23, 2024 , I pulled onto my driveway and came to a complete stop before driving into the garage . I reached up and hit the garage door remote. When the door began to go up I took my foot off the brake. Instead of creeping up the driveway the car took off like a proverbial "bat out of hell" It was as if I had pushed the accelerator compltely down.to the floor board. The brakes had no effect. I smashed through the garage door,. The car jumped a six inch concrete step up, obliterated the garage cabinets and pushed the contents of the cabinets and garage wall into our family room.The car came to a rest just outside our family room. My son opened the door to the garage and yelled out to me "Are you okay" Because the engine was still racing he said "Get your foot off the accelerator' My reply was I DON'T HAVE MY FOOT N THE ACCELERATOR". I then tuned the ignition off and the ordeal was over.. It appears that the engine continued to recieve fuel irregardless of the position of the accelerator., the automatic braking system failed miserably and the the forward collision warning was malfunctioning. I am waiting for the insurance company to remove the car from the garage and do a structural assessment.. Because there may be serious structual damage I want the insurance company to remove the vehicle less the second floor collapses onto the garage. My son was on the couch just seconds before the wall "exploded". The couch was moved eight feet across the room. If a piece of debris came through the windsield I also might have been injured. The potential for serious injury to others in another set of ircumstances also scares me. The malfunction came without warning. The damages will be in the tens of thousands of dollars. I am blessed that no one was injured or killed.
POWER TRAIN,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2024-02-01
- VIN: 4S4WMAHD1L3
- Components: POWER TRAIN,VEHICLE SPEED CONTROL
- Summary: The vehicle hesitates like it doesn’t want to get up to speed, despite pressing the gas pedal to accelerate. The RPM needle bounces. Dealership has not been able to “replicate the hesitation I feel when accelerating.” They originally tried to say I didn’t tell them the problem was happening when it had time to warm up, which is a lie, I have all the scheduling notes made by the employee who set the appointment up. Dealership said it passes diagnostic testing despite my serious concerns as the owner driving it daily. No lights are lit up on the dashboard which is another reason why the dealership is saying everything is fine. It’s already had a firmware update in July and the dealership is very dismissive of my concerns. I made multiple calls before appointment telling them it’s happening more frequently around 20-30 minutes of drive time and to make sure I have them the full picture well enough in advance for them to make adequate time to look at my vehicle
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-07
- VIN: 4S4WMARD8L3
- Components: ELECTRICAL SYSTEM
- Summary: My car refused to start-pressed the ignition and it sputted, lots of lights went on and off and then the running lights came on and stayed on and ran the rest of the battery out. Had to charge it for hours to get it started again.
STRUCTURE PROBLEM
- Date Of Incident: 2021-01-01
- VIN: 4S4WMARD4L3
- Components: STRUCTURE
- Summary: Driving at speed of 50+, the hood (both sides) wobble/raise up. Faster you drive it raises up further to the point it interferes with view. Concerned it will detach from hood struts and cause major damage
POWER TRAIN PROBLEM
- Date Of Incident: 2023-12-13
- VIN: 4S4WMAFD4L3
- Components: POWER TRAIN
- Summary: For the past month, the engine revs up higher than normal at slow and highway speeds. It had the feeling of the engine skipping gears and staying at to high of an RPM even with the accelerator being eased off. Initially it was brought to Subaru service dealer in November and they could not replicate the issue. On 12/13/23, it began to constantly go into very high RPMS, much more frequently then it had been, and the check engine light came on as well as a warning light for the automatic transmission oil temperature light. We brought it into the dealer and the evaluated and said the transmission is failing and said it is not safe to drive. We were given a loaner and they are in the process of submitting paperwork for a new transmission under their powertrain warranty.
POWER TRAIN,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-09-27
- VIN: 4S4WMALD4L3
- Components: POWER TRAIN,UNKNOWN OR OTHER
- Summary: CVT transmission skips in high gear and shudders randomly while driving down the road. Randy Marion in Hickory NC is where we purchased and replaced the rear transfer clutch and insists the problem has been corrected. It is not. Our regular mechanic and Moderna Subaru of Boone NC both agree the transmission is bad. It has been sitting at the dealership for 2 months while all parties argue over who is responsible for repair. (Original selling dealership, Subaru of America, 3rd party warranty) meanwhile I have no car but am expected to make payments. There are no warning lights or indicatator lamps to show an issue which is even more scary. I do not feel safe driving the vehicle without repair as the stutter and slipping between gears can cause hesitation that could cause an accident or worse. We did not test drive the vehicle at high gear and that was our mistake, but I drove it on a trip 2 days after purchasing and it had transmission issues the entire time. Dropped back off at dealership Monday morning and have been dealing with headaches since then.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-11-30
- VIN: 4S4WMAPD8L3
- Components: ELECTRICAL SYSTEM
- Summary: We purchased a used 2020 Subaru Accent from a dealership on 11/16/23. Twice since that date the car would not start due to the battery not having enough charge to start it. The dealership that we bought it from stated that prior to the sale date they had a new battery installed.
2020 Subaru Ascent recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2020 Subaru Ascent.
- Manufacturer: Subaru of America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
- Consequence: A melting ground terminal increases the risk of a fire.
- Remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
- Manufacturer: Subaru of America, Inc.
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
- Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
- Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
- Manufacturer: Subaru of America, Inc.
- Components: STEERING:LINKAGES:TIE ROD ASSEMBLY
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.
- Consequence: The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.
- Remedy: Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-21.
- Manufacturer: Subaru of America, Inc.
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Negative 2020 Subaru Ascent car reviews
Positive 2020 Subaru Ascent car reviews
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I hope you're doing well! I noticed that you were looking for a car that could handle snowy conditions and provide a comfortable ride with plenty of space. After testing out several options, including the Highlander, Pilot, Forester, MDX, and CRV, I found that this car was the perfect fit for my family. It's a joy to drive and strikes the perfect balance between size and functionality. Overall, I'm extremely satisfied with the value that this vehicle provides.
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There's plenty of head and shoulder room in the driver's seat, and the interior materials are better than those of other mid-size 3-row SUVs. Your kids will love the panoramic sunroof from the 2nd row seats, making it a great choice for families.
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I've had the Ascent for a little over a month and I'm really glad I made the choice. The cabin is very attractive and comfortable, making long drives a breeze. The ride is quiet and smooth, and the engine is very responsive. It's easy to forget you're in a large SUV with how well it handles. The Eyesight technology is a great addition, providing a sense of safety and security. Overall, the Ascent has exceeded my expectations and I would highly recommend it to anyone looking for a great ride.
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Love the new Ascent!! It's great to hear that you're enjoying all the benefits of owning a Subaru. The powerful, roomy, and solid ride, combined with the quiet cabin and excellent handling, make for an exceptional driving experience. The Eyesight system is perfect for ensuring your safety on the road. We're confident that you'll have this one for a very long time, just like your others!
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I did all the research from various magazines and found that it was rated #6-7 in its class. However, I believe that it should be compared to luxury SUVs such as Lexus, Infinity, or Acura. We have the touring model, which has all the features you would want in a luxury SUV, but at a much more affordable price. 💯
Additional sources
More sources of information about 2020 Subaru Ascent problems:
Is the 2020 Ascent as bad as they say? : r/SubaruAscent
Sep 20, 2023 ... Many of the problems had recalls on them, like the transmission. ... Regarding the brake issue on the 2020 model. ... Subaru dealer in town and ...
Fuming Over My 2020 Subaru Ascent: A $7K Repair Nightmare ...
Nov 2, 2023 ... The service advisor assures me that leaks are not a common issue, and once this repair is completed, I should be problem-free for the next ...
Always heard the ascent is unreliable. What have been your ...
Sep 2, 2022 ... The 2020, 2021 and 2022 have all been rated high so Subaru has done what needed done to get the Ascent reliability on par with the rest of the ...
Issues with 2020 or 2021 models | Subaru Ascent Forum
Dec 28, 2020 ... 2019 Ascents had a harness issue that cause some CVTs to be damaged (but the problem wasn't from the CVT itself). The harness was revised, and ...
2020 Subaru Ascent Problems | Kelley Blue Book
How reliable is the 2020 Subaru Ascent? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
Other years of Subaru Ascent
Are you having problems with your 2020 Subaru Ascent?
Cortez Brakus 2024-10-14
I recently had an issue with my car battery after accidentally leaving the back rear gate up. Unfortunately, this is a common problem among Subaru owners and many are understandably frustrated. It seems that an open rear gate can drain the battery in as little as four hours. I was disappointed to learn that there is no override for this issue and that replacing the battery with a better one would void the warranty. Some owners are calling for a recall due to this design flaw. As a dog owner, I frequently crate my furry friend in the back and like to keep the gate open for fresh air and visibility. I wish I had known about this issue beforehand, but I will take it as a lesson learned. I may consider trading in my car for a newer model, but my dog is definitely here to stay!
Forrest Walker 2024-10-11
undefinedJust wanted to share my thoughts on the $47K SUV. While it's a decent car, I personally feel that there's a bit too much obvious cost cutting. If you compare it to a Jeep Grand Cherokee, you'll notice a radical difference in the overall quality and feel (although the Grand Cherokee doesn't have a third row). On the bright side, you can usually find substantial discounts on the Ascent and the resale value is decent. However, there are so many good SUVs out there that it's hard to settle on just one, including the Ascent.
Judah Kohler 2024-09-27
Three months into ownership and we've encountered an issue with this particular car and motor, oil dilution, which leads to a potent fuel smell both inside the cabin and outside the vehicle. While this has been a known issue, we're confident that Subaru will address it and we're hopeful for a resolution. While we've had some challenges, we still believe that Subaru builds quality cars and we're looking forward to a positive outcome.
Mohammed Lesch 2024-09-10
Hi there! I wanted to share my experience with my Ascent that I purchased from a Subaru dealership. Unfortunately, I had some issues with the service department. The front wheels had some problems after 20,000 miles, but they were fixed. Then, the back tailgate started acting up at 40,000 miles. Finally, at 48,000 miles, something caused the brakes to engage while I was driving down the road. Despite spending a week in the shop, the problem couldn't be diagnosed. In the end, I decided to trade it in as soon as I left the shop.
Malachi Stark 2024-07-14
I was given an Ascent as a loaner while my Legacy sedan is getting its regular service. Although I have used this vehicle for just a few normal errands, it seems to have consumed a quarter of a tank already. It appears that the mileage is not as good as my Legacy, which is a bit disappointing. I will have to spend over 10 dollars to top off the tank of the loaner before I take it back.