2020 Honda Pilot problems
The Honda Pilot is a mid-size crossover SUV with three-row seating manufactured by Honda since 2002. Primarily aimed at the North American market, the Pilot is the largest SUV produced by Honda. Pilots are currently manufactured in Lincoln, Alabama, and the Pilot was produced in Alliston, Ontario until April 2007. The first generation Pilot was released in April 2002 as a 2003 model.
The Pilot shares its platform with the Acura MDX, as well as the North American market Odyssey minivan. The Pilot's unibody construction and independent suspension are designed to provide handling similar to that of a car, and it has integrated perimeter frame rails to permit towing and light off-road use.
Prior to the introduction of the Pilot, Honda marketed the compact crossover CR-V and the Honda Passport (a rebadged Isuzu Rodeo). The Honda Passport that was sold between 1993 and 2002 was a truck-based design. The Pilot is Honda's largest SUV, although the 2010 Crosstour surpassed the Pilot in length. The Pilot is now currently in its fourth generation, with multiple design changes occurring from getting bigger and resembling a truck to downsizing and becoming sleeker to now a slight mix of both.
The Pilot is sold in North America and the Middle East, while the Honda MDX (first generation Acura MDX) was marketed in Japan and Australia for several years. The second-generation Pilot was also sold in Russia, Ukraine, South Korea, Latin America, and the Philippines.
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Common 2020 Honda Pilot problems
The Honda Pilot 2020 has been reported to have several common problems by its owners. One of the major issues is related to the car's body quality assurance, with some owners reporting poor welding and paint job on the passenger front door. This issue not only affects the car's appearance but also raises questions about the overall build quality and safety of the vehicle.
Another common problem reported by owners is related to the car's transmission. Some 2020 Honda Pilot owners have experienced jerky acceleration, which has been attributed to a problem with the transmission.
The 2020 Honda Pilot has also been reported to have issues with its infotainment system. Some owners have reported problems with the navigation system, instrument panel, and infotainment system malfunctioning, which has been attributed to loose wiring. In some cases, this issue has been reported to precede a popping or ticking noise coming from the dashboard.
In addition to these issues, some 2020 Honda Pilot owners have reported problems with the car's brakes. Some owners have reported warped brake rotors, which may cause vibrations while braking, especially at high speeds. This issue has been reported to affect 2003-2017 Pilot models and has been attributed to faulty brake pad shims.
Lastly, some 2020 Honda Pilot owners have reported problems with the car's electrical system. Some owners have reported issues with the car's electrical accessories, such as the radio, entertainment system, and hands-free phone, not working properly. These issues have been attributed to faulty system bus cable connectors and wiring harness problems.
In conclusion, the Honda Pilot 2020 has been reported to have several common problems, including issues with the car's body quality assurance, transmission, infotainment system, brakes, and electrical system. These issues have affected the car's safety, reliability, and overall quality, and they have raised concerns about the car's long-term durability and value.
Are there problems with the 2020 Honda Pilot?
Common problems found on the 2020 Honda Pilot include crackling noises from the stereo system, excessive electrical draw, along with a brake warning light on the dash. Overall, these problems are similar to other midsize SUVs with average repair costs as the Pilot ages.
What recall is on 2020 Honda Pilot?
Summary: Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach.
What years did the Honda Pilot have transmission problems?
The biggest Honda Pilot transmission problems appeared in the 2003, 2005, 2009, 2011, 2013, 2016, 2017, and 2019 versions of the Honda Pilot. The rest of the models provide much better in this category.
What is more reliable Honda Pilot or Toyota Highlander?
Both the 2023 Honda Pilot and the 2023 Toyota Highlander scored high in this year's J.D. Power reliability rankings. They actually both scored 81 in terms of quality and reliability, which makes them above average compared to other vehicles.
2020 Honda Pilot car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Honda Pilot problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Unknown or other problems
- Engine problems
- Forward collision avoidance problems
- Service brakes problems
The graph below shows statistics for all 2020 Honda Pilot vehicle components and the number of complaints received.
Latest 25 complaints 2020 Honda Pilot
The NHTSA has received 331 complaints about various vehicle components related to the 2020 Honda Pilot. Below are the 25 most recent complaints reported for 2020 Honda Pilot vehicles.
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-10-12
- VIN: 5FNYF5H38LB
- Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
- Summary: 2020 Honda Pilot with 80000 miles. A car i loved and had for over a year. I was driving from Florida to Texas. Everything was fine when I started. About 600 miles down I was at 70 mph and had to go little faster to overtake a truck because the shoulder was too small and my lane is about merge in to truck lane. There were at-least 10 vehicles behind me. I hit the accelerator pedal all the way until it touched frame but the engine is not at all responding and slowly losing power. The lane I was in was about to merge in to truck lane. I had to hit brakes with vehicles behind me but some how i managed to not get hit by them. It could have gone worse.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-01
- VIN: 5FNYF5H33LB
- Components: FUEL/PROPULSION SYSTEM
- Summary: When driving down our street approximately 2 months ago, an error came up for an Emissions System Problem. Over the course of the next week, the car started showing several other error messages, and while driving the transmission felt jittery or like it would stutter while in 1st and 2nd gear. We brought the car to our local Honda dealership to have a recall fixed, and asked them about the issues while they had the car. They advised it was an issue with the fuel injectors but there was no recall for the 2020 Honda Pilot as of yet. I brought the car to an independent service center and they advised the same thing after running the codes and inspecting the vehicle. The vehicle is scheduled for the fuel injectors to be replaced later this week at the independent service center.
ENGINE PROBLEM
- Date Of Incident: 2024-10-16
- VIN: 5FNYF6H60LB
- Components: ENGINE
- Summary: idle-stop system fails to restart the engine when I release the brake pedal, the vehicle inoperable and undriveable wherever it comes to a stop—whether at a red light or stop sign, in the middle of a busy intersection, or on a highway entrance ramp. I have to wait a minute of two before I can restart my vehicle.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2024-10-10
- VIN: 5FNYF5H60LB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE PROBLEM
- Date Of Incident: 2024-03-30
- VIN: 5FNYF5H32LB
- Components: FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
- Summary: Collision Mitigation System proble
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-09-25
- VIN: 5FNYF6H60LB
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: Car shuts off when going into idle when at a traffic stop or in traffic. Does not restart. Completely shuts off goes into neutral then park and have to press brake and start the car again. Has happens 4 times in last 2 weeks.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-09-12
- VIN: 5FNYF6H52LB
- Components: FORWARD COLLISION AVOIDANCE
- Summary: CMBS activates for no reason whatsoever. I can't even count how many times this vehicle has locked the brakes up and no cars anywhere near me at all. Like miles down the road. Honda said they can't replicate the issue. Well, it's going to be hard to replicate something that happens 4 or 5 times in a week by driving it 10 min down the road. This vehicle is going to get my family killed.
ENGINE PROBLEM
- Date Of Incident: 2024-08-12
- VIN: 5FNYF6H39LB
- Components: ENGINE
- Summary: On August 12th, 2024, we were driving North on New Jersey Turnpike at 65mph surrounded by traffic when the vehicle suddenly and unexpectedly stalled (no dashboard warning lights or system messages prior, nor any signs while driving prior). The surrounding cars were unaware of this mechanical failure and thus it created an extremely dangerous situation for all on the highway. Fortunately, I was able to navigate safely to the side of the highway without incident. Having towed it to the nearest Honda dealer, they diagnosed the root cause to be seized timing belt idler pulleys, causing the engine to lose timing and stall. This failure also resulted in damage to the cylinder heads, valves and associated components. While the dealer has repaired all of this damage under warranty, they have not adequately justified how or why these components failed extremely prematurely (4 year old vehicle with 35k miles). Additionally, Honda has not provided reimbursement for the resulting expenses incurred - hotel, rental car, towing, etc.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2024-04-22
- VIN: 5FNYF5H93LB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the vehicle had to be turned off and remain stationary for several minutes before restarting the vehicle. In addition, the contact stated that the vehicle was almost in two crashes due to the failure. The contact stated that the failure began in April 2024; however, the failure had become persistent. The dealer was made aware of the failure. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000. Parts distribution disconnect.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-29
- VIN: 5FNYF6H99LB
- Components: FUEL/PROPULSION SYSTEM
- Summary: In a December 2023 I learned of a recall NHTSA Recall Number23V-858 for my vehicle. The recall states that the fuel pump could stop functioning, thus putting my car at a safety risk for crashing. Honda states that we will have to wait for the parts so this can be repaired. It is now a August 2024 and Honda still does not have the parts to repair this serious safety issue. 8 months later! I use my car daily and am very concerned about the possibility of a serious safety incident caused by Honda’s lack of appropriate replacement parts. This not only puts my life at risk, but others who are driving near me if I crash because of this defective part.
FUEL SYSTEM, GASOLINE,POWER TRAIN PROBLEM
- Date Of Incident: 2024-03-20
- VIN: 5FNYF6H7XLB
- Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
- Summary: The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 45 MPH, several unknown warning lights illuminated, and the vehicle failed to respond as needed. The contact pulled over and turned off the vehicle. The contact was able to restart the vehicle. The contact stated that the failure was intermittent but had become a recurring failure. Additionally, the transmission warning light was illuminated, and the vehicle was jerking into gear and the vehicle hesitated before responding as needed. The vehicle was driven to a local dealer and was being diagnosed. The vehicle was not yet repaired. The failure mileage was approximately 81,000. Parts distribution disconnect.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-07-26
- VIN: 5FNYF6H50LB
- Components: POWER TRAIN
- Summary: I am experiencing recurring issues with my vehicle that closely mirror the problems described in complaints with NHTSA IDs 11565876, 11490438, and 11489885. In July 2023, while driving through an intersection after stopping at a traffic light, I heard a loud clunking noise. Over the next 45 minutes, I noticed at least six additional clunk sounds at low speeds. I took the vehicle to the dealership at 51,244 miles, where I was informed that the transmission fluid was both dark and low. The dealership inquired if I had used the vehicle for towing, despite there being no tow hitch assembly. They recommended a transmission flush service, but within 2 to 3 weeks, I began experiencing transmission juddering at constant speeds and harsh shifting during acceleration. Despite multiple visits to the dealership, where I was advised that the vehicle needed time to "re-learn" driving patterns and that nothing was wrong, the issues persisted. Although the problem seemed to lessen, it reoccurred in 2024. At 73,656 miles, I returned to the dealership, where I was informed that the transmission fluid was once again dark and that the torque converter needed replacement. Throughout the period before the 60K powertrain warranty expired, I was repeatedly told that there are known issues with the 6-speed transmissions and torque converters, but since no "error codes" were present, the dealership could not authorize a warranty repair. Now that the vehicle is out of warranty, I am being advised to replace the torque converter at my own expense.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-07-19
- VIN: 5FNYF6H5XLB
- Components: FUEL/PROPULSION SYSTEM
- Summary: High pressure fuel pump stopped working. Vehicle acceleration was impeded. No warning lights/messages.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-07-18
- VIN: 5FNYF6H04LB
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The car goes into neutral automatically when idle. It then needs to be shut down and restarted. This happens in traffic at a light or intersection. Although, I received the idle stop start recall software update the issue persists. The dealer was unable to reproduce the issue and there were no codes when diagnosed.
ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-07-25
- VIN: 5FNYF6H64LB
- Components: ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION
- Summary: About a month ago my car started acting like it didn't want to restart at traffic lights when the auto idle kicked in. One time to completely did not restart on a major highway and I had to completely turn the car off then back on again. Then last week I tried to get into my car and multiple components had stopped working: my keyless entry, blind spot sensor, parking sensor, entertainment system, back up camera, lane keeping assist, etc. I tried taking it to a mechanic and they could not figure out what the problem was. I tried replacing the battery and the car is still stuck in this mode. I have it at a dealership now and they are trying to determine what the problem is.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2023-06-26
- VIN: 5FNYF6H65LB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 40 MPH and accelerating to merge onto a highway, the vehicle lost motive power and stalled. The contact pulled off the highway and drove to the residence. The contact stated that the failure occurred several more times. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that a fuel sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact drove the vehicle to a different dealer who advised that the fuel pump was failing but that the part was not available to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2024-07-17
- VIN: 5FNYF6H34LB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2020 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel injectors, relating the failure to a faulty fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-06-28
- VIN: 5FNYF5H91LB
- Components: UNKNOWN OR OTHER
- Summary: The backup camera on my 2020 Honda Pilot shows green and purple blobs on the image. These colors make it very difficult for me to safely use the camera to back up. The guiding lines are hard to see and images of objects or people beside or behind the car are covered by these green and purple colors. This is very dangerous. I have seen online that many others have the same issue. I have completed the recall of the cables to the camera but that did not address this issue. The camera is almost useless now. All other images on the dash screen are fine.
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE PROBLEM
- Date Of Incident: 2024-06-25
- VIN: 5FNYF6H61LB
- Components: FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
- Summary: Drive car normal .park car went in building to work. After work start cart and on highway going home all lights came on on dashboard. Mechanic said front camera is burnt due to excessive heat.
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-01-15
- VIN: 5FNYF6H68LB
- Components: STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: While diving at times, the vehicle will flash BRAKE and the wheel will shutter when a vehicle is going the opposite direction, or while ascending and descending on a hill. On a rare occasion, the vehicle will attempt to brake itself. Also, when at a complete stop, the vehicle will go into auto-engine stop. When the brake pedal is release, the vehicle stalls out and Collision Mitigation Braking System (CMBS) will flash. In-order to restart the vehicle, a sequence needs to be followed, put the vehicle in neutral, then park, then turn engage the start/stop ignition button. It is only when you follow this sequence will the car restart and you can engage the transmission. A recall was completed for the autostop issue, but since that repair, the above issues have increased in frequency and almost caused an accident in the middle of an intersection. The dealership says they have no clue as to the cause and need to scan the vehicle at a cost of $300 just to investigate.
STRUCTURE,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-06-11
- VIN: 5FNYF6H5XLB
- Components: STRUCTURE,UNKNOWN OR OTHER
- Summary: The water is leaking from the Driver- Side rail beween the diver window and from windshield. I took it to Honda dealer they told me windshield issue need to replace it. As recommend i replaced the windshield and the water is pouring from it during the rain. Issue still exist. I reached out several mechnics they told me it is body issue from sun/moon roof.
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-03-14
- VIN: 5FNYF5H97LB
- Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Honda Pilot. The contact stated that while turning left at an intersection, the vehicle stalled. Multiple unknown warnings illuminated. The v. The vehicle was restarted and no warning lights were illuminated. The failure was intermittent and was occurring at speeds lower than 40 MPH. The vehicle was taken to a dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired but the stalling failures reoccurred. The vehicle was taken back to the same dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired. The contact stated that after another stalling failure, he drove the vehicle back to the same dealer. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer stated that they would need to run another diagnostic to confirm if the vehicle fuel pump was the cause of the failure. The contact was unwilling to pay for a diagnostic to confirm if the fuel pump was at fault because he had been advised by the dealer they did not have the parts available to complete the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 61,172. VIN tool confirms parts not available.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-06-07
- VIN: 5FNYF6H68LB
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: When the vehicle comes to a stop and the auto-engine-start-stop feature is engaged, the vehicle will shift itself into neutral and will not disengage until you shut off the vehicle and turn it back on.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2024-06-05
- VIN: 5FNYF5H57LB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2024-01-15
- VIN: 5FNYF6H64LB
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate properly. The check engine warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 45,000. Parts distribution disconnect.
2020 Honda Pilot recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 9 recalls for different components of the 2020 Honda Pilot.
- Manufacturer: Honda (American Honda Motor Co.)
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
- Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
- Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
- Manufacturer: Honda (American Honda Motor Co.)
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
- Manufacturer: Honda (American Honda Motor Co.)
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
- Manufacturer: Honda (American Honda Motor Co.)
- Components: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- Summary: Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
- Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
- Manufacturer: Honda (American Honda Motor Co.)
- Components: TIRES
- Summary: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
- Consequence: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
- Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
- Manufacturer: Honda (American Honda Motor Co.)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
- Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
- Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
- Manufacturer: Honda (American Honda Motor Co.)
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
- Manufacturer: Honda (American Honda Motor Co.)
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
- Consequence: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
- Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
- Manufacturer: Honda (American Honda Motor Co.)
- Components: STRUCTURE:BODY
- Summary: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
- Consequence: In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
- Remedy: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Negative 2020 Honda Pilot car reviews
Positive 2020 Honda Pilot car reviews
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Hi there! I'm glad to hear that you're enjoying your car so far! It sounds like it has a smooth ride, good acceleration, and is very comfortable and quiet. I noticed that you were considering getting another Odyssey, but ended up choosing a Pilot instead. I'm happy to hear that your wife found it easy to get in and out of, despite her previous concerns. The Pilot's size and roominess seem to be a great fit for you both. It's great to hear that you're getting good gas mileage and haven't had any issues with it after 4 years. Thanks for sharing your positive experience with us!
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I absolutely love this car and all of its amazing options! If you're considering purchasing an Elite model, I highly recommend haggling for a better price. While the navigation and other options may seem a bit overpriced, you can easily use your phone's navigation and the built-in Apple Play instead. The entertainment system is a great addition, especially for kids who love the rear sunroof (even though it doesn't open for air). The amount of technology in this car is impressive, although it can be overwhelming at times, especially when backing up. However, the constant beeping and flashing alerts are a small price to pay for the added safety features. Speaking of safety, the mileage on this car is not quite what they advertise. I'm only getting about 12-13mpg for city driving, which is much lower than expected. Unfortunately, the Econ button doesn't seem to help much in the city, so I recommend turning it off. Overall, I'm extremely pleased with the amenities and style that this car offers!
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I hope this helps everyone who is still considering purchasing a vehicle. As an engineer who has worked in the car industry since 2007, I have experience with various makes and models. In my youth, I worked as a lot tech for Honda and drove new and used vehicles. I have also worked for GM, Ford, Acura, and Toyota. Currently, I am back at Honda as an Inventory Specialist dealing with new and used cars. When it comes to family SUVs, I would only purchase a Honda or Toyota. PERIOD. My experience with the Highlander, which I will be comparing, has shown some transmission issues that are typically fixed under warranty. However, in some cases, the transmissions are replaced with rebuilt transmissions. The 9sp is newer for the Touring, which I am considering, although Honda partnered with ZF, who has been designing transmissions for decades, and is a very solid transmission. Shifting points are corrected by way of computer through Honda. This comes down to ride and tech. For the money, Toyota is just too expensive for the options that Honda gives you at the price point! Rear heated seats, navigation, rear-entertainment, and heated steering wheel are all available options! Since Honda holds its value pretty well, the residual is good on the lease. The 2020 Honda Pilot was simply the best choice!
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The SUV handles beautifully and the captain chairs are very comfortable. Overall, it looks great! The only thing that took some getting used to was the engine idle off when stopped, but it works well.
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I recently traded in my 2019 Pilot LX for a 2020 EX-L. I was looking for more features than what I had in the LX and I must say, this 2020 model covers all I'll ever need. As a Honda person, I have owned quite a few vehicles, but this one is definitely one of my top favorites. The ride quality is excellent, the leather-stitched seats and finishes are of high quality, and the comfort is top-notch. The infotainment system is easy to use and responsive to the touch, and there is very little road noise. Honda products are known for their durability and reliability, and I can see why - you still see a lot of the 1st generations on the road. I absolutely love my new Honda and I highly recommend it!
Additional sources
More sources of information about 2020 Honda Pilot problems:
2020 Pilot Transmission Problems | Honda Pilot - Honda Pilot Forums
Jul 27, 2021 ... As many of us have had this issue.., seems the only real permanent fix is to disable the VCM. My advice for added protection is to make the ...
2020 Honda Pilot Reliability - Consumer Reports
What Owners Say · Rough shifting. "Started around 20000 miles. Very hard shift between 2nd and 3rd gears. Will continue until you stop and restart the car. Code ...
2020 Honda Pilot Review, Problems, Reliability, Value, Life ...
Mar 7, 2023 ... Reliability 8/10 – There are no widespread complaints on the 2020 Honda Pilot. Stay away from models from 2016 since they have transmission ...
2020 Honda Pilot Problems | Kelley Blue Book
How reliable is the 2020 Honda Pilot? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2020 Honda Pilot. Any one else have this issue? Honda says they ...
Jan 7, 2022 ... Ya It's been known to be made out of glass,. But I've never really had any issues what so ever with my 12 pilot. Only issue we had was with ...
Other years of Honda Pilot
Are you having problems with your 2020 Honda Pilot?
Dante Dare 2025-01-01
I researched all 3 row midsize SUVs and found that the Pilot met all the criteria on my list. It has a spacious interior, with more leg room in the 3rd row than some full size SUVs. Although I really like the new Highlander, the 2020 redesign lowered its height by 2 inches, making it look more like a tall station wagon. As an owner of a 2006 Pilot, I am aware of the potential issues these vehicles may have in the long run. However, I was hoping that over the past 14 years, Honda would have learned from the first generation Pilot and addressed the design problems. Unfortunately, they have not. For example, the engine still uses a timing belt, which requires a costly replacement every 7 years or 100k miles. Additionally, the VCM system that deactivates some cylinders to save fuel can cause oil consumption and spark plug fouling. It would be helpful if Honda provided an option for owners to deactivate this feature. The valves also require adjustment, which can be another expensive maintenance bill. Furthermore, the GDI technology in the engine can cause valve carbon buildup. However, my 2006 Pilot does not have this technology. If you plan to keep the car for less than 5 years or do not mind spending money on preventative maintenance, then this car may be suitable for you. Otherwise, it may be worth considering other options.
Grady White 2024-11-22
I was really looking forward to getting this car, as my family of six needed something bigger than my 2017 Honda Accord. However, since buying it brand new in 2020, I've experienced some electrical issues, particularly during the summer months. Sometimes my audio cuts out or my Garmin won't function, even mid-drive, and my backup camera won't work if it gets too hot. Additionally, the sensors for the car are very sensitive, with the front one flashing and trying to brake even on a two-lane road with oncoming traffic, and the reverse sensors being similarly sensitive. The middle area between the captain's chairs is quite narrow and doesn't offer much legroom. Despite these issues, I really appreciate how well this car has performed. It's taken hits from three toddlers and a sports-playing teenager, and we've driven it through mud and snow with ease. Overall, it's been a smooth ride and I'm happy with my purchase.
Dillan Quitzon 2024-10-01
Although my experience with Honda has been disappointing, I believe that their quality standards can be improved. During the first 12 months of ownership, I encountered several issues such as transmission replacement, software updates, MOST network wiring issues causing speaker popping, poor fit of chrome trim around upper window frames, poor fitting front bumper, condensation in one head light, front brake rotors warped, airbag module rattle in steering wheel, and glitchy infotainment preset software. Additionally, I found Honda service quality to be mediocre at best. However, I am confident that Honda can improve their quality standards and I will consider them again in the future.
Bell Breitenberg 2024-09-15
Hi there! Thank you for considering the Honda. We want to make sure you have all the information you need to make an informed decision. During our test drive, we found that the car handles well on smooth roads, but we did notice a clunking sound coming from the right rear suspension. Unfortunately, Honda has been unable to fix this issue and American Honda has stated that it is a normal characteristic. We just wanted to make sure you were aware of this before making your decision. Let us know if you have any questions!
Jedidiah Fadel 2024-08-29
I purchased the 2020 Honda Pilot Elite in November 2019. Unfortunately, I experienced crackling noises almost immediately. I took the vehicle in for a recall related to this issue, but it was returned to me with further issues. These included the infotainment system showing a network communication lost message and then the whole system shutting down completely. Additionally, when I make calls through the Hands Free Link, 90% of the time people can't hear me due to the static. Despite sending it back to the dealership service center three times, the issue has yet to be resolved. I received my vehicle back last Wednesday, and the following day the issue started again. I called Friday morning and was told that the service manager is out until Monday, so I will call back then. My insurance covers a loaner vehicle, but unfortunately, I'm having to drive a small metallic blue Honda Civic each time. It is frustrating what Honda Pilot owners are having to deal with. The service technicians attribute it wholly to Honda, saying that they are at the mercy of what Honda tells them to do, and unfortunately Honda can't figure it out with my vehicle and many other angry Pilot owners. Although I purchased a Honda thinking it was a sensible vehicle to drive, this situation has proven me wrong. I'm disappointed with my Honda purchase and I'm considering trading it in and going with another brand.