2017 Ford Fusion hybrid problems

The Ford Fusion Hybrid is a gasoline-electric hybrid powered version of the mid-sized Ford Fusion sedan manufactured and marketed by Ford, now in its second generation. A plug-in hybrid version, the Ford Fusion Energi, was released in the U.S. in February 2013.
The first generation was launched to the U.S. market in March 2009 for model year 2010, together with its badge-engineered variants, the Mercury Milan Hybrid and the Lincoln MKZ Hybrid. The second generation was launched under the Ford and Lincoln brands for model year 2013, went on sale in the U.S. in October 2012.
The U.S. Environmental Protection Agency (EPA) rated the 2010 Ford Fusion Hybrid at 39 mpg‑US (6.0 L/100 km; 47 mpg‑imp) combined city/highway. The second generation hybrid improved the fuel economy rating to 42 mpg‑US (5.6 L/100 km; 50 mpg‑imp) for combined city/highway driving. The EPA rated the Energi's combined city/highway fuel economy in all-electric mode at 88 miles per gallon gasoline equivalent (MPG-e) (2.7 L gasoline equivalent/100 km; 106 mpg-imp). In hybrid operation (charge-sustaining mode), the Energi has a combined fuel economy of 38 mpg‑US (6.2 L/100 km; 46 mpg‑imp).
The Fusion Hybrid has won the 2010 North American Car of the Year Award, and the entire 2013 Ford Fusion line-up, including the Fusion hybrid and plug-in variants, won the 2013 Green Car of the Year. As of December 2016, over 285,000 units of the Fusion hybrid family have been sold in the United States since 2009, including the plug-in hybrid variant. As of December 2016, sales of the Fusion Energi totaled 43,327 units delivered in its main market, the U.S.
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Common 2017 Ford Fusion hybrid problems
Based on complaints from owners of the 2017 Ford Fusion Hybrid, several common problems have been reported:
- Structural Concerns:
- Some drivers reported creaking and squeaking noises when going over bumps, indicating potential instability due to poor welding on the lower control arms. Additionally, trunk latch problems were reported, posing security risks and safety concerns if the trunk does not latch properly.
- Check Engine Light and Engine Instability:
- Issues related to the check engine light have been reported, with concerns about engine hesitation and stumbling. These symptoms are often caused by a faulty EGR valve, leading to engine instability and triggering the check engine light.
- Battery and Electrical Problems:
- Premature dead batteries, excessive electrical draw from the radio and main computer, and noises inside the dash due to loose clips on plastic components have been highlighted as common issues. Replacing the battery and addressing electrical malfunctions have been costly for some owners.
- Safety System Malfunctions:
- Complaints have been made about the failure of safety features like airbags to deploy when needed, malfunctioning active safety features such as pre-collision assist and lane-keep assist, and issues with the start-stop system failing to start the vehicle properly.
- Other Reported Problems:
- Owners have also mentioned problems with the engine block, brake pedal responsiveness due to vacuum pump faults, and issues with the Ford Fusion hybrid engine light coming on, often related to canister purge valves and engine going into limp mode.
These reported problems highlight various mechanical, structural, and electrical issues that owners of the 2017 Ford Fusion Hybrid have faced. Addressing these concerns is crucial to ensure the safety, reliability, and performance of the vehicle.
What is the recall on the 2017 Ford Fusion Hybrid transmission?
2017 Ford Fusion Hybrid Recall
On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded. Action Need To Fix It: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge.
Do 2017 Ford Fusions have transmission problems?
Ford has announced that 5,215 vehicles have been affected by a Transmission recall.
How long does a 2017 Ford Fusion Hybrid SE last?
Final Thoughts
Overall, the Ford Fusion will last around 250,000 miles with proper care. It's an excellent vehicle with a much longer lifespan than the average for other Ford vehicles. With proper maintenance, you can expect to keep your Ford Fusion for more than a decade, even if you buy it used on the market.
Is it worth buying a Ford Fusion Hybrid?
The 2020 Ford Fusion Hybrid ranks in the top third of the hybrid and electric car class. The Fusion has a comfy interior, intuitive tech features, and good safety and predicted reliability scores, but it also has a small trunk and back-of-the-pack fuel economy.
What is the recall on the 2017 Ford Fusion Hybrid transmission?
2017 Ford Fusion Hybrid Recall
On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded. Action Need To Fix It: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge.
How many miles can a 2017 Ford Fusion Hybrid last?
Overall, the Ford Fusion will last around 250,000 miles with proper care. It's an excellent vehicle with a much longer lifespan than the average for other Ford vehicles. With proper maintenance, you can expect to keep your Ford Fusion for more than a decade, even if you buy it used on the market.
Do 2017 Ford Fusions have transmission problems?
Ford has announced that 5,215 vehicles have been affected by a Transmission recall.
Is it worth buying a Ford Fusion Hybrid?
The 2020 Ford Fusion Hybrid ranks in the top third of the hybrid and electric car class. The Fusion has a comfy interior, intuitive tech features, and good safety and predicted reliability scores, but it also has a small trunk and back-of-the-pack fuel economy.
2017 Ford Fusion hybrid complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2017 Ford Fusion hybrid.
You can leave your car complaint via the special form below.
Negative 2017 Ford Fusion hybrid car reviews
Positive 2017 Ford Fusion hybrid car reviews
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Hi there! It's great to hear that you've had such a positive experience with your car! Over the course of 120,000+ miles, your car has maintained an exceptional mileage of 48.9, which is really impressive. I can tell that you've taken good care of it. The seats sound fantastic, and I'm glad to hear that the driver assist package has been so helpful. It's interesting to hear that some people find it to be a distracted drive, but it's great that you've found it to be the opposite. You're about to change to a newer model, and I'm sure it's exciting to explore your options. However, it sounds like you'll be hard-pressed to find anything that compares to the comfort of the Fusion's seats. Have you considered looking at other models within the Ford range? I'm sure they have some great options that you might be interested in. Best of luck with your search!
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The mileage is really impressive! If you drive carefully, you can get up to 58 MPG on the highway. Although I'm a big guy and getting in can be a little rough, once inside the car is outstanding. The electric motor assists up to 85 MPH, so even with such a small engine, power is not a problem. The Sync system may not be as intuitive as some, but after a couple of days playing around, it's perfectly fine. We typically get around 45 MPG in the city and around 43 on the freeway, but if you pay attention, you can get even better mileage on the highway.
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The car is definitely living up to its reputation as a hybrid vehicle. The ride is smooth and the transition between the motor and engine is seamless. The regenerative brakes, engine cutoff at stop lights, and other energy-saving features are all working well. However, we have experienced some issues with the computer and minor quality problems. About a month after purchasing the car, it wouldn't start and all emergency lights came on. The Service department at the dealer updated the software and it was fixed for a few months. Recently, while my wife was driving, multiple emergency lights flashed and the car told her to pull over and then shut down. Fortunately, she was able to restart it. We have our yearly checkup coming up and will bring this up. Additionally, the automatic safety windows have been malfunctioning. The passenger window rolls back down even when nothing is blocking it. We have tried resetting it ourselves, but it hasn't helped. The Service department has also tried to fix it, but it only worked for a day or two. Overall, we are happy with the car and glad that we leased it, as cutting-edge technology can sometimes be unpredictable.
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You can consistently expect to get 38 to 40 MPG with this hybrid car, making it a great option for daily commutes. While the torque may not be as strong as other cars, it still gets the job done. The spacious interior can comfortably fit 5 full-size adults, although the trunk space may be slightly reduced due to the hybrid battery. Overall, this car is a great fit for those who prioritize fuel efficiency and a comfortable ride. As long as you don't have a heavy foot and typically drive at speeds of 60 to 70 mph on freeways, you'll love this car!
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Congratulations on your new vehicle! It's great to hear that you're enjoying it so much. From your review, it sounds like you're getting fantastic gas mileage, especially when using the ECO button. The stylish interior design and comfortable, quiet ride are also big pluses. While the trunk space and leg room are a bit smaller than some other vehicles, it's great to hear that you're still finding the car to be a good fit for you. Thank you for sharing your experience, and we look forward to hearing more after your next fill up!
Additional sources
More sources of information about 2017 Ford Fusion hybrid problems:

Long term owners of Ford Fusion Hybrid, how is the reliability? What ...
Jan 24, 2019 ... The transmissions and steering units are known to be a common issue with these cars, but that stretches beyond hybrids and energis. The best we ...
2017 Ford Fusion Reliability - Consumer Reports
Owner Reported Trouble Spots · Transmission Minor · Electrical Accessories · Brakes · Engine Major · Transmission Major · In-car Electronics · Noises And Leaks · Engine ...
how reliable are 2017 fusions se? : r/fordfusion
Apr 28, 2023 ... There is a class action due to a poor design of the engine which can result in coolant getting into the engine. This has been fixed in newer ...
2017 Ford Fusion Problems and Complaints - 6 Issues
Top 2017 Ford Fusion Problems · Harsh or Delayed Shifting of Automatic Transmission · Squeaks and Creaks Over Bumps and Turning · Swollen Lug Nuts · Trunk Will Not ...

Ford Fusion 2016-2020 Issues? : r/fordfusion
Nov 28, 2020 ... ... fusion hybrid. They don't seem to suffer from some of the common problems and i have a '19 Hybrid with 60,000 miles on it without an issue.
Andres Bode 2024-11-17
I have been using this car as a company fleet vehicle and unfortunately, I have been quite disappointed with it. However, I must say that the car looks sharp from the outside and handles well. I have the hybrid/gas combo and I am able to get almost 400 miles per tank of gas, which is impressive. Despite these positives, I have had several issues with the car and I feel that it is not very safe. In my opinion, the cars are made quite cheaply. I have already had to deal with several issues, which is concerning. One of the most concerning issues is that all Fusion owners on my team and in other areas have experienced the car completely stopping on the highway while going 70 mph, causing the car to slow down to 20 mph and lose total power. All of us on the team have had to have the throttle body replaced. There is also a recall for the steering wheel coming off and my
Gordon Green 2024-09-27
The technological assistance provided by this car is impressive. While the push-button and rotary attachments may not be necessary for everyone, they can be a great help to those who are impaired in some way. However, it is important to note that seriously impaired individuals should not be behind the wheel. During my two-day experience with this car, I had to rely on the drivers' manual to figure out how to operate the vehicle, but once I got the hang of it, I found the new gadgets to be quite useful and not overly complicated. Overall, this car offers some great features that can enhance the driving experience.
Isaiah Little 2024-09-01
The car rides smoothly and looks great. However, the computer system has been a bit of a challenge. Every few weeks, I have to take it to the dealership for inspection or repair. The driver's window and front passenger window had issues with the sensor, which caused them to get stuck. Although it happened during winter, when moisture can freeze up, it also happened in late spring, which was unexpected. Fortunately, those issues were fixed. The steering wheel was also recalled, but it was quickly resolved with a bolt change. Unfortunately, the sunroof is now malfunctioning, and it is stuck open. While it is approaching summer, I live in Seattle where it rains frequently. Overall, it is a great car, but the electronics can be frustrating. I hope Ford can improve this aspect in the future.
Jimmie Donnelly 2024-07-14
Although I have enjoyed driving this car, it has been consistently unreliable. Despite having three quarters of a tank, it suddenly stopped while I was driving down a fast, narrow country road. This was a dangerous situation, and I was fortunate to be able to coast to a stopping place. When I tried to drive forward, the entire car shook hard and clunked loudly three times then completely quit. I was quite shaken by this experience. The dealership has had the car for a week but can find nothing wrong. They have suggested that I take the car back and wait until it happens again, which is not a safe option. It is unacceptable for a car to be unreliable and unsafe, regardless of its great mileage. I need a car that I can trust, especially when driving on the freeway.
Brendan Denesik 2024-01-15
I'm glad to hear that you've been enjoying your Fusion Hybrid! It's unfortunate to hear about the issue with the center console latch breaking off, especially so soon after purchasing the car. Have you reached out to other Fusion Hybrid owners to see if they've experienced a similar problem? As for the replacement, it's good to know that Ford is willing to replace it for $200.00. Thank you for sharing your experience with me!