2017 Chevrolet Silverado 2500 problems
The Chevrolet Silverado is a range of trucks manufactured by General Motors under the Chevrolet brand. Introduced for the 1999 model year, the Silverado is the successor to the long-running Chevrolet C/K model line. Taking its name from the top trim level from the Chevrolet C/K series, the Silverado is offered as a series of full-size pickup trucks, chassis cab trucks, and medium-duty trucks. The fourth generation of the model line was introduced for the 2019 model year.
The Chevrolet Silverado shares mechanical commonality with the identically related GMC Sierra; GMC ended the use of the C/K nomenclature a model generation prior to Chevrolet. In Mexico, high-trim level versions of the Silverado use the Chevrolet Cheyenne name (not to be confused with the 2003 concept). Competing against the Ford F-Series, Ram Pickup, Toyota Tundra, and Nissan Titan, the Silverado is among the best-selling vehicles in the United States, having sold over 12 million trucks since its introduction in 1998 as a 1999 model year.
History
The Silverado nameplate made its debut for the 1975 model year, becoming the top trim level on all Chevrolet C/K trucks, slotted above Custom Deluxe, Scottsdale, and Cheyenne. For the 1968 model year (seven years before the Silverado), GMC C/K trucks used variations of the Sierra name (Sierra, Sierra Classic, Sierra Grande, and High Sierra). Even after the C/K series officially ended, GM still uses the CK and the CC in their current model codes, to denote a two-wheel drive (CC), and four-wheel drive (CK).
For the 1988 GMT400 model architecture, Chevrolet retained the C/K model nomenclature, with GMC branding its full-size line as Sierras. While sharing the same body and chassis, the model chronology of the Silverado and Sierra are different, with five generations of the Sierra, while four of the Silverado.
In 2018, at the NTEA Work Truck Show in Indianapolis, Indiana, Chevrolet unveiled the first medium-duty Silverado, expanding the model line to a 4500HD, 5500HD, and 6500HD chassis cab. Largely the successor to the 2003–2009 GMT560 chassis, the medium-duty trucks are exclusive to Chevrolet, with no plans for an equivalent GMC version. Instead, Navistar International (now partnering with GM) would sell the medium-duty trucks as a rebadged counterpart, called the CV. This is in fact a very similar nod to how the Avalanche did not have a GMC Yukon–based equivalent, but instead, Cadillac would take its place as the former's rebadged counterpart, the Escalade EXT.
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Common 2017 Chevrolet Silverado 2500 problems
The 2017 Chevrolet Silverado 2500 has been reported to have several common problems, primarily related to the transmission and brakes.
Transmission issues are a significant concern for many owners of the 2017 Silverado 2500. Car Complaints has received 75 complaints specifically about the transmission, with issues such as hard shifts, hesitation, jerking, and clunking in low gears.
Another common problem with the 2017 Silverado 2500 is related to the brakes. While brake problems are not unique to the 2017 model year, they are a significant concern for many owners. The most commonly reported brake problem is with the 2001 model year, where brake lines are not adequately protected, leading to costly repairs.
The 2017 Silverado 2500 has also faced several safety recalls, with six recalls issued by the National Highway Traffic Safety Administration (NHTSA).
In addition to these specific issues, the 2017 Silverado 2500 has received mixed reviews from owners, with some praising the vehicle's comfort and capability, while others have criticized the interior materials and fuel efficiency.
What is the most common problem with the 2017 Silverado?
Car Complaints had 648 complaints about the 2017 Silverado, with 75 specific to the transmission. Issues and complaints include hard shifts, hesitation, jerking, and clunking in low gears. “The 2017 Chevy Silverado 1500 has an early trend of the transmission shifting hard, surging, and jerking,” they write.
What is the recall on the 2017 Silverado 2500hd?
Summary: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
What years of Chevy 2500HD to avoid?
Besides the 2004 and 2007 Silverado, we highly advise buyers to skip the 2000, 2001, 2003, 2005, and 2008 model years.
Was 2017 a good year for Chevy Silverado?
Edmunds' Expert Rating. A wide range of body styles, an impressive interior, and a lineup of powerful and fuel-efficient engines make the 2017 Chevrolet Silverado a solid choice in the full-size pickup class.
What is the most common problem with the 2017 Silverado?
Car Complaints had 648 complaints about the 2017 Silverado, with 75 specific to the transmission. Issues and complaints include hard shifts, hesitation, jerking, and clunking in low gears. “The 2017 Chevy Silverado 1500 has an early trend of the transmission shifting hard, surging, and jerking,” they write.
What years of Chevy 2500HD to avoid?
Besides the 2004 and 2007 Silverado, we highly advise buyers to skip the 2000, 2001, 2003, 2005, and 2008 model years.
Was 2017 a good year for Chevy Silverado?
Edmunds' Expert Rating. A wide range of body styles, an impressive interior, and a lineup of powerful and fuel-efficient engines make the 2017 Chevrolet Silverado a solid choice in the full-size pickup class.
Are Silverado 2500HD reliable?
We expect the 2024 Silverado 2500HD will have about average reliability when compared to the average new car. This prediction is based on the 2021 and 2022 models, plus the Chevrolet brand scores.
2017 Chevrolet Silverado 2500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Silverado 2500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Service brakes problems
- Engine problems
- Electrical system problems
- Unknown or other problems
The graph below shows statistics for all 2017 Chevrolet Silverado 2500 vehicle components and the number of complaints received.
Latest 25 complaints 2017 Chevrolet Silverado 2500
The NHTSA has received 176 complaints about various vehicle components related to the 2017 Chevrolet Silverado 2500. Below are the 25 most recent complaints reported for 2017 Chevrolet Silverado 2500 vehicles.
POWER TRAIN PROBLEM
- Date Of Incident: 2017-10-17
- VIN: 3GCUKSEJXHG
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that when driving at various speeds, there were rattling and vibrating sensations coming from the vehicle. In addition, when driving at low speeds there was a thumping noise emitting from the vehicle. The vehicle was taken to the dealer who diagnosed the transmission needed to be reprogrammed. The vehicle was repaired however the failure persisted. The vehicle was returned to the dealer who reprogrammed and drained the transmission fluid. The dealer informed the contact that when draining the transmission, metal shavings were discovered and that it was common. The failure persisted. The vehicle was taken to a transmission auto body where it was diagnosed that the transmission needed to be rebuilt. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed there was no recall and the repair was not covered under warranty due to being passed the year allowed. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 10,000.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-09-19
- VIN: 1GC1KWEY2HF
- Components: FUEL/PROPULSION SYSTEM
- Summary: Engine shut off while driving on the freeway (70mph), lost steering and braking capacity. lucky to make it to shoulder, The failure is the Fuel pump control module, second time(first failure at 48k miles, second at 98k miles) this has failed (part # 13558813). once this fails part is impossible to find. repair technicians at dealer says this is a very common failure. To my knowledge part has not been inspected. Dealer is not an option for repair due to the length of time they will keep vehicle (in key west was going to ve 3 months before they could look at it,) this failure the local dealer in Athens Ga, did not have a diesel mechanic to repair (not sure why this needed a diesel mechanic), Warning lights/message is : Reduced engine power....but did not say why reduced, engine just slowed and shut down in very heavy traffic.
STEERING PROBLEM
- Date Of Incident: 2024-09-05
- VIN: 1GC2KVEG2HZ
- Components: STEERING
- Summary: Power steering has failed. Truck drives stiff without power steering.
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-30
- VIN: 1GC1KWEY8HF
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: “Service Trailer Brake System” warning on DIC. Vehicle undriveable, INOP, Safety Issue! Start truck, the above warning will flash off and on, Code C1117 DTC.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-07-09
- VIN: 1GC1CVEY3HF
- Components: ELECTRICAL SYSTEM
- Summary: SOLVED my U029E with "Exhaust Fluid Service" and "Reduced Speed". For the past month I have been working on this issue on my 2017 Silverado 2500HD LT 6.6L. Tonight I purchased my 3rd NOX2 (downstream) sensor and IMMEDIATELY EVERYTHING WAS FIXED. So, what happened? Why did the previous 2 NOX sensors NOT work? A clue came from GM Parts Direct as the original part number was listed as "DISCONTINUED". Previously we had purchased 2 numbers matching NOX2 sensors 12676706. So why did these sensors not work when the one see image below immediately worked? CHEVY! They programmed out part number 12676706 from the computer and programmed in 12718676. 12718676 CURED OUR U029E and "Exhaust Fluid Service" and "Reduced Speed" issues. Companies are still selling NOX2 part number 12676706 because it was the original device DO NOT PURCHASE THE DISCONTINUED NOX2 SENSOR 12676706. INSTEAD PURCHASE THE 12718676 PART NUMBER.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-07-05
- VIN: 1GC1CVEY3HF
- Components: ELECTRICAL SYSTEM
- Summary: 2017 CHEVY SILVERADO 2500HD LT 6.6L It all started on June 15, 2024 with a TRAILER BRAKE CONTROLLER (chafing wire that was grounding and shorting against the frame and bumper) resulted in a barrage of issues. Our truck being down over a month and throwing (so far) 16 codes just on the first 2 scanners. It has also taken out the TPMS too. U0137 Trailer Brake Control Module P1050 Reductant Level Sensor P11DB NOX SENOR 1 U0076 CONTROL MODULE COMMUNICATION POWERTRAIN SENSOR U101E LOST COMMUNICATIONS WITH DEDUCTANT CONTROL MODULE U029D LOST COMMUNICATIONS WITH NOX SENSOR 1 U029E LOST COMMUNICATIONS WITH NOX SENSOR 2 U02A3 LOST COMMUNICTIONS WITH PARTICULATE MATTER SENSOR U18A2 LOST COMMUNICATIONS WITH FUEL PUMP P203C REDUCTANT LEVEL SENSOR CIRCUIT LOW P204C REDUCTANT PRESSURE SENSOR CIRCUIT LOW U029E LOST COMMUNICATION WITH NOX SENSOR 2 P20B9 REDUCTANT HEATER 1 CONTROL CIRCUIT OPEN P0307 CYLENDER 7 MISFIRE P1488 TP MOTOR CONTROL CIRCUIT P0097 INSTAKE AIR TEMPORATURE (IAT) SENSOR 2 Upon having an advanced system scan there was an ADDITIONAL 128 CODES. Most of the codes referring to voltage to high and voltage to low. The entire truck is shutting down electrically and we can only assume that this will result in one of two options. First is that the vehicle will catch fire because of the system wide KNOWN WIRE CHAFING electrical issues. Second is that the vehicle is totaled / junked since Chevy will neither recall the KNOWN issues and is too busy changing customers for FRAUDULENT repairs that their vehicles do not need. Take for example P0307 which Chevy wanted $165 for the diagnostic fee and over $650 to replace cylinder 7 injector along with time for the repairs (over $1,000) for a $14 KNOWN wire connector issue that Chevy is performing fraudulently. Chevy CANNOT continue to lock the center information screen. That information is vital to our driving.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-06-25
- VIN: 1GC1CVEY3HF
- Components: ELECTRICAL SYSTEM
- Summary: Another day another code. P11DB (NOX upstream). Now I am at NOX downstream, NOX upstream, DEF pump, cylinder 7 wire connector, Trailer Brake Controller wire harness, temperature sensor, and a dozen chafing wire harnesses because they are pulled to tight, have extreme bends in them or are rubbing against the frame, bumper, etc. Chevy recommended that I replace the cylinder 7 injector which was not the issue. At this rate if I paid Chevy to diagnose and repair this vehicle I would easily be $5,000+ in repairs since Chevy wants to do cab-off maintenance on everything now. This is manufacturer defects and consumer fraud and NTHSA is not holding Chevy accountable for. My Dad has a 1978 Pinto that he can start up and run to town but my 2017 Silverado can't even leave the farm.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-06-21
- VIN: 1GC1CVEY3HF
- Components: ELECTRICAL SYSTEM
- Summary: This is my 3rd complaint within 6 days. The entire electrical system in this 2017 Silverado 2500HD LT 6.6L appears to be committing suicide. First it was the Brake Controller Unit, Diesel Injector Connector (cylinder 7), P1050 DEF Level Sensor, U029E NOX Sensor Module 2 Communication Lost, U02A3 Lost Communication With Particulate Matter Sensor Module, and now P018B Code: Fuel Pressure Sensor "B". At what point will the manufacturer be held accountable for manufacturer defects on this vehicle (including the Dorman 603-009 Coolant Reservoir)? Every pump and sensor on the truck is failing within a week of the trailer brake controller failure? WHY is every wire harness on this vehicle (like so many others) failing? I cannot trust that I can even drive this vehicle without either STABILITRAC shutting it down or the defective wire harnesses catching fire.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-06-19
- VIN: 1GC1CVEY3HF
- Components: ELECTRICAL SYSTEM
- Summary: Engine wiring harness failure on my 2017 Silverado 2500HD LT 6.6. This time it is the cylinder 7 connector which is a very common complaint by Chevy owners. The wiring harness was installed with wires that were to short for the rear cylinders causing them to fail prematurely. This connector is snapped into position forcing the wires to bend at a tight 90 degree angle. Chevy is trying to force owners to replace the entire wiring harness instead of replacing just the defective connectors (GM 19368140, ACD PT3739). This failure causes the engine to idle and operate so rough that it engages STABILITRAC and forces reduced power mode.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-06-15
- VIN: 1GC1CVEY3HF
- Components: UNKNOWN OR OTHER
- Summary: On [XXX], I was driving our 2017 Silverado 2500HD LT 6.6, with my family in Ohio when the trailer brake controller error started flashing on the dash and would not shut off, go silent nor correct itself. It almost caused an accident initially because it was distracting me by making me look down to READ the message. Then we were almost in a dozen accidents as we were traveling too slow for conditions, unable to get off the highway safely, and issues with steering and braking. In 10 minutes, the error sounded 50+ times. We were towing a 36’ 5th wheel trailer suddenly STABILITRAC also kicked on, REDUCED POWER (another message to look down and read), the engine started running so rough (another issues to look down at the gauges) that I thought the engine had blown. We were not in a safe place to pull over and power was cut dropping our speed from 70 to 45 in a 70 zone. Just after going up the hill, we had to continue down other side which we discovered that the trailer brakes were NOT operational. As we were burning our truck brakes going down the other side. The only reset is to shut off the key (which would lock the steering wheel, lose power steering and power brakes while driving). When STABILITRAC appears vital drivers data is BLOCKED. We removed the trailer brake fuse and the trailer battery charger fuse, but the TRAILER BRAKE CONTROLLER messages continued. Even with the trailer disconnected the the messages continued. The trailer brake wire under the truck had exposed wires. Did the exposed wire cause other systems to malfunction? 1.Are the defective wiring harness(es) causing other systems to fail too, and/or can cause electrical fires? 2.Defective trailer braking unit needs to give one warning and STOP. This defect poses a serious issue for anyone towing (or not). 3.STABILITRAC is going to KILL someone because I believe it already has killed. If STABILITRAC throughs the right code it WILL shut down the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN PROBLEM
- Date Of Incident: 2024-03-19
- VIN: 3GCUKREC6HG
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated when the vehicle was started, there was a grinding noise coming from the engine and transmission area. The contact stated when driving the vehicle there was a hard shift when shifting gears. There were no warning lights illuminated. The vehicle was taken to a local mechanic who performed a diagnostic stating the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,900.
ELECTRICAL SYSTEM,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-01-28
- Fire: 1
- VIN: 1GC2KWEG3HZ
- Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
- Summary: I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob. I opened the driver side window to air our the smell when suddenly the rear motorized window defrost sparked up into flames while I was driving. It was in full on burning up in flames. I pulled over and luckily I was able to put out the fire. I have contacted GM because when I google this issue it states GM put out a recall on 2014-2019 Silverado HD trucks but upon speaking with a GM customer representative my truck there is no such recall on these trucks. I could have been killed or worse killed someone else on the road. I am considering getting a lawyer involved with this issue.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-10-22
- VIN: 1GC1KVEG7HF
- Components: FUEL/PROPULSION SYSTEM
- Summary: The capless fuel filler has failed. The door is stuck halfway open. This is a fire hazard if the truck were in an accident. My son has the same year model truck. Same exact specifications just a different color and hus has also failed. This should be recalled immediately because it's a fire hazard not to mention the emissions of the vehicle.this picture is looking straight down on the filler you can see it is not closed.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-10-06
- Fire: 1
- VIN: 3GCUKREC8HG
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at approximately 60 MPH, the vehicle made grinding sounds. The contact pulled over on the side of the roadway. Upon inspection, the contact noticed flames coming from the rear differential, and the driveshaft had detached. The contact extinguished the flames with bottled water. The vehicle was towed to the dealer, where it was diagnosed that the rear axle had detached and the driveshaft had struck the transfer case. The contact was informed that the rear end and transfer case needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-05-11
- VIN: 1GCVKREC2HZ
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at various speeds, the vehicle shut off and the entire instrument panel started flickering. In addition, the wheel would independently turn itself. The ABS warning light was illuminated. The vehicle was towed to a lot. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2023-06-19
- Crash: 1
- VIN: 3GCPCREC1HG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving approximately 5 mph, the braking system suddenly failed causing the brake pedal to become extremely hard to press and the vehicle would not immediately stop. As a result, the contact crashed into a utility pole. During the incident, no injuries were reported and no police report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 19V761000(Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 118,000.
STEERING PROBLEM
- Date Of Incident: 2023-07-29
- VIN: 3GCUKSEC1HG
- Components: STEERING
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed and turning, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.
ENGINE PROBLEM
- Date Of Incident: 2023-07-10
- VIN: 3GCUKREC7HG
- Components: ENGINE
- Summary: The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The contact stated that the vehicle stalled, and the gear shifter became inoperable. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,564.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-03-22
- VIN: 1GC0KUEGXHZ
- Components: POWER TRAIN
- Summary: Transmission failure for the second time. the first time it happened it had 51,984 miles after I got it back, it happened again after an additional 41 thousand miles.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-03-17
- VIN: 1GC1KXEYXHF
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The engine glow plugs keep failing, I have replaced 4 already and 2 more are now failed. The vehicle only has 66K miles on it currently and the failures started around 50K. I do not understand why this hasn't been recalled like the 2018 trucks, they share the exact same engine.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-03-13
- Number Of Injuries: 1
- Crash: 1
- VIN: 1GCVKREC9HZ
- Components: SERVICE BRAKES
- Summary: The contact owns a 2017 Chevrolet Silverado. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulics, Service Brakes, Electronic Stability Control). The contact stated that while driving at 55 MPH, the brake pedal was depressed; however, the vehicle failed to reduce speed and stop immediately, which caused the contact to rear-end another vehicle. The contact sustained injuries and received medical attention. A police report was filed. The vehicle was towed to a tow shop. The vehicle has not been deemed totaled. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-11-27
- VIN: 1GC1KVEY6HF
- Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: When transiting between airport and home in very remote area in subzero temps the DEF warning system suddenly came on limiting vehicle speed progressively. No services were available both at this time of day and in this very remote area. There needs to be some way to override this system in the case of potential life and death. There were no warnings that this system was going to activate, it simply came on. The system had plenty of fluid but it appears the DEF heater failed. A vehicle should have an override for life and safety matters. Vehicle is going to a diesel mechanic for service now.
POWER TRAIN PROBLEM
- Date Of Incident: 2022-09-16
- VIN: 1GC1KXEG1HF
- Components: POWER TRAIN
- Summary: At about 62,000 miles the vehicle check engine light came on with codes P0700 and P0741, the RPMs go up as you accelerate but will not shift unless you let off the gas pedal. Reaching 5-6000 RPMs. Had mechanic drop transmission pan no metal found. Reading several TSBs on this issue the transmission should be recalled. Also when towing camper there was some electrical issues when the trailer was contacted the truck would not recognize trailer connected, had to shut the truck off for few minutes and restart to recognize the connection. Truck also lost power when trailer was connected and ran very sluggish, also experienced the shifting issues.
POWER TRAIN PROBLEM
- Date Of Incident: 2022-08-09
- VIN: 1GCVKSEJ0HZ
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 60 MPH when depressing the accelerator pedal, the vehicle began to shudder. The contact stated no warning light was illuminated. The contact stated he continued to drive to his residence. The contact took the vehicle to a local dealer, where it was diagnosed with needing the torque converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 50,676.
VISIBILITY PROBLEM
- Date Of Incident: 2022-03-22
- Fire: 1
- VIN: 1gc4k0ey8hf
- Components: VISIBILITY
- Summary: The contact own a 2017 Chevrolet Silverado. The contact noticed that the plastic piece from the rear defroster window was sparking and smoke was coming from rear window. In addition, the plastic was melting. The vehicle was taken to the dealer where it was diagnosed that the rear window defroster assembly needed to be replaced. The vehicle was not repaired, The manufacturer was notified of the failure, The approximate failure mileage was 68,000.
2017 Chevrolet Silverado 2500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2017 Chevrolet Silverado 2500.
- Manufacturer: General Motors, LLC
- Components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Summary: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
- Consequence: An engine stall increases the risk of a crash.
- Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
- Manufacturer: General Motors, LLC
- Components: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- Summary: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
- Consequence: An electrical short-circuit can increase the risk of a fire.
- Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
- Manufacturer: General Motors LLC
- Components: ENGINE
- Summary: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
- Consequence: A short-circuit may damage the engine components and increase the risk of fire.
- Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
- Manufacturer: General Motors LLC
- Components: SEAT BELTS:FRONT:RETRACTOR
- Summary: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
- Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
- Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
- Manufacturer: General Motors LLC
- Components: AIR BAGS:FRONTAL
- Summary: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional sources
More sources of information about 2017 Chevrolet Silverado 2500 problems:
2017 Chevrolet Silverado 2500HD Review - YouTube
Jul 11, 2017 ... There are pickup trucks and then there are heavy-duty pickup trucks. The Chevy Silverado 2500HD is as close as most will ever get to driving ...
L5P Duramax problems | Chevy and GMC Duramax Diesel Forum
Jul 20, 2022 ... To be fair, the other OEMs have their issues as well.... 2017 Chevy 2500HD, L5P, 130K miles "stock" 2001 Chevy 2500HD, LB7, 437K miles.
Top 5 Problems Chevy Silverado 2500 Truck 3rd Generation 2015 ...
Oct 2, 2020 ... Truck. In this video, Andy discusses the common problems you might encounter with this generation of the Silverado 2500. He also shares tips ...
Transmission issues in 16-18 Silverado's : r/Silverado
May 29, 2023 ... Mine just went at 76,000 miles in a 2017 Silverado 2500 HD. $3800 for a rebuild. The transmission shop said they do 2-3 a week from these trucks ...
All About the L5P Duramax Engine! | 4 Common Problems - YouTube
Dec 13, 2022 ... ... engine, common problems, and reliability for the Duramax L5P engine. ... 2017-2023 L5P CCV Explained ... Chevy 2500 NEW DURAMAX Diesel L5P Engine ...
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