2019 Chevrolet Silverado 2500 problems
The Chevrolet Silverado is a range of trucks manufactured by General Motors under the Chevrolet brand. Introduced for the 1999 model year, the Silverado is the successor to the long-running Chevrolet C/K model line. Taking its name from the top trim level from the Chevrolet C/K series, the Silverado is offered as a series of full-size pickup trucks, chassis cab trucks, and medium-duty trucks. The fourth generation of the model line was introduced for the 2019 model year.
The Chevrolet Silverado shares mechanical commonality with the identically related GMC Sierra; GMC ended the use of the C/K nomenclature a model generation prior to Chevrolet. In Mexico, high-trim level versions of the Silverado use the Chevrolet Cheyenne name (not to be confused with the 2003 concept). Competing against the Ford F-Series, Ram Pickup, Toyota Tundra, and Nissan Titan, the Silverado is among the best-selling vehicles in the United States, having sold over 12 million trucks since its introduction in 1998 as a 1999 model year.
History
The Silverado nameplate made its debut for the 1975 model year, becoming the top trim level on all Chevrolet C/K trucks, slotted above Custom Deluxe, Scottsdale, and Cheyenne. For the 1968 model year (seven years before the Silverado), GMC C/K trucks used variations of the Sierra name (Sierra, Sierra Classic, Sierra Grande, and High Sierra). Even after the C/K series officially ended, GM still uses the CK and the CC in their current model codes, to denote a two-wheel drive (CC), and four-wheel drive (CK).
For the 1988 GMT400 model architecture, Chevrolet retained the C/K model nomenclature, with GMC branding its full-size line as Sierras. While sharing the same body and chassis, the model chronology of the Silverado and Sierra are different, with five generations of the Sierra, while four of the Silverado.
In 2018, at the NTEA Work Truck Show in Indianapolis, Indiana, Chevrolet unveiled the first medium-duty Silverado, expanding the model line to a 4500HD, 5500HD, and 6500HD chassis cab. Largely the successor to the 2003–2009 GMT560 chassis, the medium-duty trucks are exclusive to Chevrolet, with no plans for an equivalent GMC version. Instead, Navistar International (now partnering with GM) would sell the medium-duty trucks as a rebadged counterpart, called the CV. This is in fact a very similar nod to how the Avalanche did not have a GMC Yukon–based equivalent, but instead, Cadillac would take its place as the former's rebadged counterpart, the Escalade EXT.
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Common 2019 Chevrolet Silverado 2500 problems
The 2019 Chevrolet Silverado 2500 has been reported to have various problems by its owners, spanning across several categories. Here are some of the most common issues:
- Transmission Problems: Two complaints have been reported in this category, but the specific details of these issues are not provided in the search results.
- AC/Heater Problems: One complaint has been reported in this category, but the specific details of this issue are not provided in the search results.
- Seat Belts/Air Bags Problems: One complaint has been reported in this category, but the specific details of this issue are not provided in the search results.
- Engine Problems: Twelve complaints have been reported in this category, but the specific details of these issues are not provided in the search results.
- Electrical Problems: Eleven complaints have been reported in this category, but the specific details of these issues are not provided in the search results.
- Drivetrain Problems: Eight complaints have been reported in this category, but the specific details of these issues are not provided in the search results.
- Brakes Problems: Four complaints have been reported in this category, but the specific details of these issues are not provided in the search results.
- Miscellaneous Problems: Three complaints have been reported in this category, but the specific details of these issues are not provided in the search results.
- Steering Problems: Two complaints have been reported in this category, but the specific details of these issues are not provided in the search results.
- Wheels/Hubs Problems: Two complaints have been reported in this category, but the specific details of these issues are not provided in the search results.
- Fuel System Problems: Two complaints have been reported in this category, but the specific details of these issues are not provided in the search results.
- Lights Problems: One complaint has been reported in this category, but the specific details of this issue are not provided in the search results.
- Interior Accessories Problems: One complaint has been reported in this category, but the specific details of this issue are not provided in the search results.
- Suspension Problems: One complaint has been reported in this category, but the specific details of this issue are not provided in the search results.
- Exhaust System Problems: One complaint has been reported in this category, but the specific details of this issue are not provided in the search results.
- Exterior Accessories Problems: One complaint has been reported in this category, but the specific details of this issue are not provided in the search results.
It is important to note that these issues are based on the complaints reported by the owners of the 2019 Chevrolet Silverado 2500 and may not represent the overall reliability of the vehicle.
Do Chevy 2500 have transmission problems?
Failed friction element D, voltage problem in the 'A' circuit and low or leaking fluid are some of the common Chevy Silverado 2500 transmission problems.
What are the most problematic Silverado years?
The 2008 model year competes with the 2014 model year as one of the worst ever produced. Due to its frequent engine problems and overuse of oil, which was repair that cost owners over $2,700 to fix, this problem continued onward from the 2007 into the 2009 model years.
What years of Chevy 2500HD to avoid?
Besides the 2004 and 2007 Silverado, we highly advise buyers to skip the 2000, 2001, 2003, 2005, and 2008 model years.
Is the Silverado 2500 HD a good truck?
The Silverado 2500HD is a great heavy-duty truck with well-rounded performance and an improved interior for the new model year. If you need higher towing and hauling capacity and don't mind sacrificing some interior space, the Ford F-250 Super Duty could be for you. The Ford also has a more upmarket interior.
Do Chevy 2500 have transmission problems?
Failed friction element D, voltage problem in the 'A' circuit and low or leaking fluid are some of the common Chevy Silverado 2500 transmission problems.
Is the Silverado 2500 diesel reliable?
The Chevrolet Silverado 2500 HD Reliability Rating is 3.0 out of 5.0, which ranks it 9th out of 17 for fullsize trucks. The average annual repair cost is $936 which means it has poor ownership costs.
What years of Chevy 2500HD to avoid?
Besides the 2004 and 2007 Silverado, we highly advise buyers to skip the 2000, 2001, 2003, 2005, and 2008 model years.
What are the most problematic Silverado years?
The 2008 model year competes with the 2014 model year as one of the worst ever produced. Due to its frequent engine problems and overuse of oil, which was repair that cost owners over $2,700 to fix, this problem continued onward from the 2007 into the 2009 model years.
2019 Chevrolet Silverado 2500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Silverado 2500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Engine problems
- Power train problems
- Fuel/propulsion system problems
- Service brakes problems
The graph below shows statistics for all 2019 Chevrolet Silverado 2500 vehicle components and the number of complaints received.
Latest 25 complaints 2019 Chevrolet Silverado 2500
The NHTSA has received 56 complaints about various vehicle components related to the 2019 Chevrolet Silverado 2500. Below are the 25 most recent complaints reported for 2019 Chevrolet Silverado 2500 vehicles.
ELECTRICAL SYSTEM,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-06-10
- VIN: 1GC1KTEY5KF
- Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION
- Summary: The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that the main information center changed the information displayed, such as tire pressure. The back-over prevention camera was no longer displayed when the radio was in use. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-07-15
- VIN: 1GC1KSEY6KF
- Components: FUEL/PROPULSION SYSTEM
- Summary: The DEF fill port is not vented and provides a tight fit with the DEF dispensing hose and nozzle at a truck filling station. The DEF dispensing nozzle cannot be placed entirely in the port since it pressurizes the DEF tank and causes block back spray on the operator. Filling the DEF tank at a truck filling station always results in DEF spillage regardless of the filling technique employed.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-07-15
- VIN: 1GC1KSEY6KF
- Components: FUEL/PROPULSION SYSTEM
- Summary: The DEF system does not provide a level indication. Whenever the DEF is filled it always results in a DEF spill to the environment since the operator does not know whether to add 5 gallons or one gallon.
POWER TRAIN,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-06-03
- VIN: 1GC1KSEY6KF
- Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
- Summary: The DEF fill tube is under the hood on the opposite side of the fuel filling tube. To fill the DEF at a truck stop, one has to park really close to the pumps and stretch the hose across a hot engine. One has to be careful that hot engine does not burn a hole in the DEF hose and cause a spill.
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2024-06-24
- VIN: 1GC1KTEY9KF
- Components: FUEL SYSTEM, DIESEL
- Summary: The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while towing an RV and driving approximately 65 MPH, the vehicle suddenly lost motive power and stalled. During the failure the message "Forward Propulsion Failure" was displayed. The vehicle was towed to the local dealer who diagnosed that the fuel pump control module had failed. The fuel pump control module was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-05-25
- VIN: 1GC1KSEY6KF
- Components: FUEL/PROPULSION SYSTEM
- Summary: Lack of proper venting of the DEF holding tank causes tank to buckle and expand resulting in very loud metal banging sounds as vehicle travels between high and low elevations. For example driving from Flagstaff AZ (el. 7000) to Phoenix AZ (el 1600) results in loud metal noises from the tank as it partially implodes due to change in pressure. Should the DEF tank develop cracks the result is a leak in DEF to the environment.
ENGINE PROBLEM
- Date Of Incident: 2024-05-31
- VIN: 1GC1KSEY6KF
- Components: ENGINE
- Summary: Defective sensor in the coolant overflow tank keeps bringing up false message of LOW COOLANT LEVEL. This recurring consistent alarm masks important vehicle information.
STEERING,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-05-13
- VIN: 1GC1KTEY6KF
- Components: STEERING,SERVICE BRAKES
- Summary: component failed: Power steering pump and the power brake booster. Parts are available to inspect. When the component failed you begin to loose power steering and power brakes. This makes it hard to steer and brake. The vehicle was taken to the dealer who confirmed the failure of these parts and replaced them at the owner expense. No warning lights came on, components failed without any prior warning. A similar failure was part of recall # N-192268490 and detailed in GM service bulletin 23-NA-144 Dated August 2023.
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2023-04-26
- VIN: 1GC1KTEY8KF
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact stated that the warning light had been reset daily; however, the warning light illuminated daily. The vehicle was taken to the dealer and diagnosed with a faulty coolant reservoir container. The contact was informed that the coolant reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 72,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-02-10
- VIN: 1GC1KSEY6KF
- Components: UNKNOWN OR OTHER
- Summary: Repeated temporary failures in the Integrated Trailer Braking Control (ITBC) results in trailer brakes being inoperable (disconnected) while driving as indicated by the warning display on the dash. The complete loss of trailer braking, including increased stopping distance or trailer instability which could result in serious injury, death, or property damage. The ITBC has been replaced twice, including once by dealership and the problem persists. This has been occuring from 2019 until today whenever I tow my 5th wheel. Trailer to truck connecting cords and outlets have been inspected and/or replaced as a precaution. This is the same 5th wheel which was towed by a 2005 chevy 2500HD for 10 years without a problem using an aftermarket Brake Controller.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-02-05
- VIN: 1GC1KTEY6KF
- Components: UNKNOWN OR OTHER
- Summary: unknown. I just noticed the lights immediately and the reverse camera but told dealer before I bought it and they said they would fix it then they said they couldn't do anything about it after I bought it.
TIRES PROBLEM
- Date Of Incident: 2024-01-26
- Components: TIRES
- Summary: The contact owns a 2019 Chevrolet Silverado 2500 equipped with Cooper Tires, Tire Line: Discoverer A/T3 XLT, Tire Size: 265/70/R18, DOT Number: UP511NE. The contact stated that while driving approximately 65 MPH in inclement weather, the contact heard a loud explosion, and then the vehicle swerved. The contact checked the side door mirrors and saw that the rear passenger's side tire had detached, and the tire had struck two other vehicles. The contact nearly lost control of the vehicle but was able to pull over to the side of the roadway. Upon inspection, the contact discovered that half of the rear passenger's sidewall tire remained attached to the rim. AAA arrived on the scene and replaced the passenger's side tire with a spare tire. The spare tire was not replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The tire manufacturer was made aware of the failure but informed the contact that there was no recall for the tire. The tire failure mileage was unknown. The vehicle failure mileage was 96,000. The VIN was unavailable.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-07-23
- Number Of Injuries: 1
- Fire: 1
- VIN: 1GC1KSEY1KF
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: While trying to Jumpstart the battery the factory gm battery exploded send battery acid flying everywhere. Causing chemical burns. Ring Video available of incident.
ENGINE PROBLEM
- Date Of Incident: 2022-07-15
- Components: ENGINE
- Summary: The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The accelerator and brake pedals became inoperable. The check engine warning light was illuminated. Additionally, the engine power reduced message was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was caused by a faulty oxygen sensor. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2023-09-26
- VIN: 2GC2KREG6K1
- Components: STEERING,SUSPENSION
- Summary: In May of 2023, the truck developed a significant shake when driving on moderate road bumps. We took it to the dealer and they replaced the pitman arm and idler arm assembly for over $2200. Recently, the shake started again. We took it to a local mechanic who told us that the upper ball joints were completely worn out and had been for some time, certainly since before the visit to the dealer in May. We had the ball joints replaced, and it is still shaking. We will continue to try to diagnose the problem but now we feel like we cannot drive it because it is unsafe. I’ve seen online that Chevy has a reputation of having this problem with our model (2019 Silverado). I’m filing this report to let you know that we are experiencing this problem.
TIRES PROBLEM
- Date Of Incident: 2023-09-04
- VIN: 1GC1KUEY4KF
- Components: TIRES
- Summary: On a trip from Southern California to Waco, TX, tire tread separation occurred on the driver's side front tire (Goodyear Wrangler ST-A LT265/60R20) on Sept 4, 2023 in Deming, NM. On the return trip from Waco, TX, to Southern California, on Sept 15, 2023 the tread on the passenger side rear tire (Goodyear Wrangler ST-A LT265/60R20)started separating in the same manner. The tire was replaced with the spare tire in Deming, NM, and the trip was resumed. On the same day, Sept 15, 2023 on arrival into Blythe, CA, the driver's side rear tire (Goodyear Wrangler ST-A LT265/60R20) in the same manner (tread separation). At that point, all the tires were replaced at a tire shop in Blythe, CA. In summary, within an 11 day period, three tires (Goodyear Wrangler ST-A LT265/60R20) failed from tread separation. All tires were the same make and model. They were purchased mounted when the new vehicle on Sept 11, 2018 (Chevrolet Silverado HD) was purchased. The three tires (Goodyear Wrangler ST-A LT265/60R20) failed from Sept 4, 2023 through Sept 15, 2023.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-07-08
- VIN: 1GC1KUEY9KF
- Components: ELECTRICAL SYSTEM
- Summary: I purchased the 2019 Chevy Silverado 2500 Duramax on July 3rd with 60,000 miles on it and it is in great condition and so great for the price. Then about a week later I had to pull a trailer and it started to ding and say Warning check trailer wiring and then it would say trailer connected and it would go back and fourth ever 5 seconds and would be dining the whole time. I had to drive like that for 4 plus hours and it was very distracting. I was not able to check my speed, get phone calls, control my volume, and many other things which makes me very mad. This is a safety hazard for people in the vehicle and people around us. I really this that Chevy should make this a recall because there are so many people that have this problem and it is very dangerous for people because it makes you take your eyes off the road so much. There are a lot of people that will not tolerate listening to the dinging noise and they will unplug the trailer and they will have no break lights nor blinkers because they do not want to listen to it and that is even worse. Especially when there is a lot of traffic people are not able to see if you are breaking or not and that is when accidents occur. If a lot of people keep having this happen they will on want to buy these vehicles anymore that is where I am at. I am thinks about getting rid of it and staying away from Chevy and GMC.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-05-19
- VIN: 1GC1KTEY4KF
- Components: ELECTRICAL SYSTEM
- Summary: Warning light appears on dash at 34,000 miles informing to check and add coolant. Dealer said it's the coolant sensor and it's build in the coolant reservoir. Must replace entire reservior.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2022-12-21
- VIN: 1GC1KUEY5KF
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: Vehicle has, on multiple occasions, had blinker lights flicker while vehicle is turned off. Vehicle has locked by itself, without anyone touching the lock buttons. Vehicle has had multiple issues with the fuel injectors, where the vehicle will read “reduced power engine.” Vehicle has been to a Chevrolet dealership for repair, although the issue still persists. I believe there is an electrical circuit issue with this vehicle, and there has been recalls on this model for exact reasons.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-02-08
- VIN: 1GC1KTEY1KF
- Components: ELECTRICAL SYSTEM
- Summary: I purchased a 2019 Chevrolet Silverado 2500HD a week ago and haven't even put 1000 miles on it and I'm already having the issues what many others have face with the "Service trailer brake system"
STRUCTURE PROBLEM
- Date Of Incident: 2023-01-22
- VIN: 1GC1KUEYXKF
- Components: STRUCTURE
- Summary: The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that upon removing the front passenger’s side floor mat he noticed that there was water leaking underneath the dash onto the floorboard and floor mat. Additionally, the A/C button control light was flickering. There was no warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the manufacturer's leak detection team would diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 71,800.
ELECTRICAL SYSTEM,TRAILER HITCHES,SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-07-30
- VIN: 1GC1KSEY3KF
- Components: ELECTRICAL SYSTEM,TRAILER HITCHES,SERVICE BRAKES
- Summary: The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at 30-35 MPH with a 2017 Heartland Bighorn trailer hitched to the vehicle, the message “Check Trailer Wiring” was displayed. The brake pedal was depressed, however, the trailer brakes failed to respond and the trailer did not slow down as intended. The contact stated that the failure had been reoccurring for an extended period of time while driving. The contact stated that the failure persisted for 4 hours while driving at 60 MPH. The contact stated that several unknown repairs had been completed on the trailer. However, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic who was unable to duplicate the failure. The vehicle was taken to a second dealer Graff Chevy Durand (9009 Lansing Rd, Durand, MI 48429), where it was diagnosed that no issues were found. The contact stated the Pollak 7-Way Plug Connector was installed on the vehicle under GM Technical Service Bulletin Number :PIT5311E. However, the failure persisted. The contact stated that the failure was intermittent, which made it difficult to diagnose. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 11,000. The contact stated that they paid for repairs on the trailer but feels that the issue is coming from the truck too.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-08-26
- VIN: 1GC1KREG5KF
- Components: SERVICE BRAKES
- Summary: I purchased a brand new Chevy Silverado 2500hd at the end of 2019. Periodically Service Trailer Brake System would pop up throughout the beginning, and soon became an increasing event causing my trailer brakes to stop working while towing heavy loads. This is an extreme safety hazard, not only for the driver, but for others on the road as well. How this isn't a recall already for the mere fact of the distracting chime, light alone the fact that the trailer brakes become inoperable at a moments notice is beyond me. If and when an accident occurs due to the nature of this issue, Chevrolet should be held fully responsible if a formal recall is not made within a timely manner.
ENGINE AND ENGINE COOLING,ENGINE PROBLEM
- Date Of Incident: 2022-05-01
- VIN: 1GC1KUEY1KF
- Components: ENGINE AND ENGINE COOLING,ENGINE
- Summary: The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the service engine message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the Oxygen (O2) sensor needed to be reset. The vehicle was not repaired. The contact stated that while driving at various speeds, the service engine message was displayed. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the O2 sensor. The vehicle was taken back to the local dealer who informed him that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 71, 000.
POWER TRAIN,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2021-01-01
- VIN: 1GC1KTEY4KF
- Components: POWER TRAIN,EXTERIOR LIGHTING
- Summary: Headlights are foggy causing less and less light to drive by. Transmission has a hesitation when going from P-D, P-R, D-R, and R-D. It does this most of the time but not all the time. Transmission makes loud popping noises at times. Seems to be mostly when almost stopped or from almost stopped and then accelerating. Seems to try and shift gears also when truck goes into Regen mode when stopped at traffic light or stop sign making loud popping noises. It does this sometimes but not all of the time.
2019 Chevrolet Silverado 2500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2019 Chevrolet Silverado 2500.
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- Summary: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
- Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
- Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters are expected to be mailed November 25, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
- Manufacturer: General Motors, LLC
- Components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Summary: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
- Consequence: An engine stall increases the risk of a crash.
- Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
- Manufacturer: General Motors, LLC
- Components: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- Summary: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
- Consequence: An electrical short-circuit can increase the risk of a fire.
- Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
- Manufacturer: General Motors LLC
- Components: ENGINE
- Summary: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
- Consequence: A short-circuit may damage the engine components and increase the risk of fire.
- Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Additional sources
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