2023 Chevrolet Silverado 2500 problems
The Chevrolet Silverado is a range of trucks manufactured by General Motors under the Chevrolet brand. Introduced for the 1999 model year, the Silverado is the successor to the long-running Chevrolet C/K model line. Taking its name from the top trim level from the Chevrolet C/K series, the Silverado is offered as a series of full-size pickup trucks, chassis cab trucks, and medium-duty trucks. The fourth generation of the model line was introduced for the 2019 model year.
The Chevrolet Silverado shares mechanical commonality with the identically related GMC Sierra; GMC ended the use of the C/K nomenclature a model generation prior to Chevrolet. In Mexico, high-trim level versions of the Silverado use the Chevrolet Cheyenne name (not to be confused with the 2003 concept). Competing against the Ford F-Series, Ram Pickup, Toyota Tundra, and Nissan Titan, the Silverado is among the best-selling vehicles in the United States, having sold over 12 million trucks since its introduction in 1998 as a 1999 model year.
History
The Silverado nameplate made its debut for the 1975 model year, becoming the top trim level on all Chevrolet C/K trucks, slotted above Custom Deluxe, Scottsdale, and Cheyenne. For the 1968 model year (seven years before the Silverado), GMC C/K trucks used variations of the Sierra name (Sierra, Sierra Classic, Sierra Grande, and High Sierra). Even after the C/K series officially ended, GM still uses the CK and the CC in their current model codes, to denote a two-wheel drive (CC), and four-wheel drive (CK).
For the 1988 GMT400 model architecture, Chevrolet retained the C/K model nomenclature, with GMC branding its full-size line as Sierras. While sharing the same body and chassis, the model chronology of the Silverado and Sierra are different, with five generations of the Sierra, while four of the Silverado.
In 2018, at the NTEA Work Truck Show in Indianapolis, Indiana, Chevrolet unveiled the first medium-duty Silverado, expanding the model line to a 4500HD, 5500HD, and 6500HD chassis cab. Largely the successor to the 2003–2009 GMT560 chassis, the medium-duty trucks are exclusive to Chevrolet, with no plans for an equivalent GMC version. Instead, Navistar International (now partnering with GM) would sell the medium-duty trucks as a rebadged counterpart, called the CV. This is in fact a very similar nod to how the Avalanche did not have a GMC Yukon–based equivalent, but instead, Cadillac would take its place as the former's rebadged counterpart, the Escalade EXT.
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Common 2023 Chevrolet Silverado 2500 problems
Common Problems with the Chevrolet Silverado 2500 2023:
- Brake Problems: The Silverado 2500 ranks 15th in reliability out of 40 Chevrolet models, and owners have made 219 complaints over 22 model years, mostly about brakes. This suggests that brake problems are a common issue with the Silverado 2500.
- Roof Panel Split Defect: A small number of 2024 model-year Chevrolet Silverado and GMC Sierra trucks could experience a split in the metal on the passenger side roof, resulting in a stop-sale from the company. This issue affects approximately 3,067 vehicles and involves a field action covering half-ton trucks as well as 2500 and 3500 models.
- Steering Gear Shaft Problems: A small number of 2500 and 3500 trucks (3,893 total) are under recall for potential problems with the steering gear shaft. This issue could affect the safety and handling of the vehicle.
Do Chevy 2500 have transmission problems?
Failed friction element D, voltage problem in the 'A' circuit and low or leaking fluid are some of the common Chevy Silverado 2500 transmission problems.
Are Chevy Silverado 2500 reliable?
The Chevrolet Silverado 2500 HD Reliability Rating is 3.0 out of 5.0, which ranks it 9th out of 17 for fullsize trucks. The average annual repair cost is $936 which means it has poor ownership costs.
What years of Chevy 2500HD to avoid?
Besides the 2004 and 2007 Silverado, we highly advise buyers to skip the 2000, 2001, 2003, 2005, and 2008 model years.
What are the most problematic Silverado years?
The 2008 model year competes with the 2014 model year as one of the worst ever produced. Due to its frequent engine problems and overuse of oil, which was repair that cost owners over $2,700 to fix, this problem continued onward from the 2007 into the 2009 model years.
Do Chevy 2500 have transmission problems?
Failed friction element D, voltage problem in the 'A' circuit and low or leaking fluid are some of the common Chevy Silverado 2500 transmission problems.
How reliable is the Chevy Silverado 2500?
The probability of a repair being a severe or major issue is 19% for the Chevrolet Silverado 2500 HD, compared to an average of 18% for fullsize trucks and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
What years of Chevy 2500HD to avoid?
Besides the 2004 and 2007 Silverado, we highly advise buyers to skip the 2000, 2001, 2003, 2005, and 2008 model years.
What is the problem with the 2024 Silverado HD?
Bad news, General Motors fans. A select number of 2024 model-year Chevrolet Silverado and GMC Sierra trucks could experience a split in the metal on the passenger side roof, resulting in a stop-sale from the company.
2023 Chevrolet Silverado 2500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Silverado 2500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Exterior lighting problems
- Latches/locks/linkages problems
- Power train problems
- Service brakes problems
The graph below shows statistics for all 2023 Chevrolet Silverado 2500 vehicle components and the number of complaints received.
2023 Chevrolet Silverado 2500 complaints
The NHTSA has received 12 complaints about various vehicle components related to the 2023 Chevrolet Silverado 2500.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-10-14
- VIN: 1GC4YPE78PF
- Components: POWER TRAIN
- Summary: Traveling 70mph on parkway, out of nowhere, the RPM start revving like the transmission had shifted into neutral, but it is still in Drive. Managed to get off at next exit allowing the Truck to coast. At stop sign, the Truck slams into first, slams into second, reaches 30mph and begins to do same problem and RPM’s rev like in neutral. Can not get the truck to go over 30mph of change any more gears. We did manage to take a 15 min ride to nearby Chevy Dealer. Dealer has confirmed no codes or check engine lights. After 1 full week in, no further information has been provided except at some point next week, it’s on the schedule to open the transmission. Vehicle is now stuck in Maryland. I did receive a rental to continue my way home that evening to SC.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2024-08-23
- VIN: 1GC4YREY0PF
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: The vehicle mileage is 1,886. The vehicle steering command left or right turns had beautiful chime sound. The dealership could not find the signal chime commands. They claim that this vehicle doesn't have chime when turning right or left. This high-end truck has a lot features that dealership don't know about. This vehicle mileage is very good on the highway 22.4 miles per gallon.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-23
- VIN: 1GC4YREY0PF
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
- Summary: THE VEHCILE ONLY HAS 1779 MILES. THE AC UNIT OPERATED FOR SHORT PERIOD TIME. THE OUTSIDE TEMPERTURE WAS 95 DEGREE FAHRENHEIT ALL THE CONTROLS WERE NOT INOPERATE. THE A/C COMPRESSOR PUMP WAS NOT FUNCTIONING. THE ONLY ITEMS WORKING WAS THE FAN MOTOR BLOWING HOT AIR. I RESTATED THE VEHICLE AND STILL NO COLD AIR OUTPUT. THE DEALERSHIP SAID THEY COULD NOT FIND ANY PROBLEMS WITH A/C UNIT. THE UNIT OPERATED NORMALY AND THE TEMPERTUER IS 35 DEGREES OUTPUT. THE SECOND PROBLEM THE DASH PANEL EMERGENCY LIGHT CABLE WAS NEVER INSTALLED. THE DEALER HAD TO ORDER THE PART.
POWER TRAIN,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-06-01
- Components: POWER TRAIN,UNKNOWN OR OTHER
- Summary: When slowing down the vehicle and almost coming to complete stop the truck shutters when it shifts down. Also, if slowing down and almost coming to a stop and then accelerating the truck hesitates, and then shifts hard. The truck hesitating has caused a delay in clearing traffic while turning to exit the road.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2024-05-26
- VIN: 2GC4YNE77P1
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
- Summary: Vehicle was towing Horse Trailer. Gave an indication message to check trailer break wiring. I did so and all was working fine. I loaded my horses and pulled out onto the road. Traveling 10 mph the truck completely shut off, no brakes, No warning, I helplessly rolled to a stop. The truck then turned on electrically, but did not start the engine completely by itself. Two minutes later, the truck turned itself off electrically. The motor was never running. I had it towed to a dealership in which it took them five days to repair. The truck has 17,000 miles on it. If I would’ve been traveling on the expressway or going any faster, I could’ve killed people.. I personally have PTSD from ever driving this truck hooked to a trailer again. There should have been some kind of warning system. I should have never lost my brakes. I purchased this truck as a towing vehicle from my Horse Trailer And now I am terrified to use it!
LATCHES/LOCKS/LINKAGES PROBLEM
- Date Of Incident: 2024-02-01
- VIN: 2GC4YNE75P1
- Components: LATCHES/LOCKS/LINKAGES
- Summary: The contact owns a 2023 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate had started detaching from the vehicle. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the tailgate needed to be replaced. The vehicle had not been repaired due to parts not being available for repair. The manufacturer was made aware of the issue. The failure mileage was 7,800. VIN tool confirms parts not available.
LATCHES/LOCKS/LINKAGES PROBLEM
- Date Of Incident: 2024-02-01
- VIN: 2GC4YME76P1
- Components: LATCHES/LOCKS/LINKAGES
- Summary: The contact owns a 2023 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2023-10-20
- Number Of Injuries: 1
- VIN: 1GC4YREY0PF
- Components: SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: 1.THE INSTRUMENT PANEL EMERGENCY LIGHTS ARE NOT OPERATING . THE MANUFACTOR FAIL TO DO FINAL INSPECTION. THE EMERGENCY HARNESS WAS NOT INSTALL. THE INSTRUMENT LIGHTS WERE NOT OPERATING. 2. THE TRUCK AUTOMATIC STEPS LIGHTS DON'T COME ALL THE TIME. THE PASSENGERS ARE UNABLE SEE DURING DARKNESS. THEY LOSS THERE FOOTING AND FELL ON THE ASPHALT. THE AUTOMATIC STEPS ARE COLOR BLACK ARE TO SEE DURING THE NIGHT. THE STEPS SHOULD BE COLOR FLUORESCENT WHITE. THE VEHICLE MILEAGE IS ONLY 1224 MILES.
STRUCTURE,LATCHES/LOCKS/LINKAGES PROBLEM
- Date Of Incident: 2024-01-15
- VIN: 1GC4YRE73PF
- Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
- Summary: The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate step bar continuously extended and retracted. The tailgate-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the step actuator due to water damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-06-08
- VIN: 2GC4YNEY6P1
- Components: ELECTRICAL SYSTEM
- Summary: when driving radio and display will freeze up. sometimes screen will black out other times screen will just freeze where ever i had it last. when problem happens i am unable to turn radio down or off. back up camera will freeze with no directional lines. I have the advanced trailering package and if this happens i will not be able to see behind trailer. I have had several dealers look at problem and there is several bulletins for most radios but my radio which is a IOR code says there is no fix
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-05-21
- Fire: 1
- VIN: 1GC4YPE79PF
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that after opening the garage door flames were present coming from the hood and front fender wells of the vehicle. The fire department was called to the home and extinguished the flames. During the incident, the vehicle was destroyed. A second vehicle parked inside the garage was also destroyed along with the garage and west wing of the home. The cause of the fire was not yet determined. A fire report was taken at the scene. The contact indicated that during the incident the vehicle was not on and had not been used since May 1st. The local dealer and manufacturer were not yet notified of the incident. The failure mileage was 1,600.
ENGINE PROBLEM
- Date Of Incident: 2023-03-20
- VIN: 2GC4YME7XP1
- Components: ENGINE
- Summary: Engine oil leaking from the lower engine oil cooler line from the radiator. Oil leaked from a small crack under the fitting.
2023 Chevrolet Silverado 2500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2023 Chevrolet Silverado 2500.
- Manufacturer: General Motors, LLC
- Components: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Additional sources
More sources of information about 2023 Chevrolet Silverado 2500 problems:
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