2020 Buick Enclave problems
The Buick Enclave is a three-row full-size crossover SUV produced by General Motors since 2007. It was previewed at the 2006 North American International Auto Show, officially as a concept car, making it the first Lambda vehicle to be displayed. The Enclave is partially based on the Buick Centieme concept shown at the 2003 Detroit Auto Show.
The first-generation Enclave, the Saturn Outlook, the original GMC Acadia, and the first-generation Chevrolet Traverse all shared the GM Lambda platform.
The Enclave replaced both of Buick's SUVs, the minivan-based Rendezvous and the truck-based Rainier, as well as the Terraza minivan. The second-generation Enclave was officially revealed at the 2017 New York International Auto Show.
Social links
Common 2020 Buick Enclave problems
Based on complaints from owners of the 2020 Buick Enclave, several common problems have been reported:
- Stretched Timing Chain:
- The timing chain, responsible for regulating the turning of the camshaft and crankshaft, has been reported to stretch prematurely, sometimes as early as 40,000 miles. Repair costs for a stretched timing chain range from $1,700 to $2,050.
- Power Steering Problems:
- Some owners of the 2010 Enclave have reported occasional power steering failures, making steering difficult and potentially hazardous, especially at high speeds.
- Other Reported Issues:
- Complaints have also included problems with the check engine light, electrical system, airbag deployment, and structural components.
These issues highlight some of the challenges faced by owners of the 2020 Buick Enclave, emphasizing the importance of thorough research and consideration before purchasing this vehicle.
What are issues with 2020 Buick Enclave?
Engine Minor
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
What is the most common problem with Buick Enclave?
Q: What are the most common issues reported by Buick Enclave owners? A: Enclave owners have frequently reported problems with the transmission, timing chain, power steering, check engine light, electrical system, airbag deployment, and structural components.
Is there a recall on 2020 Buick Enclave?
Summary: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
What is the best year for the Buick Enclave?
Which Are the Best Years of Buick Enclave? The model years 2018, 2020 – 21, and 2022 – 23 are all considered the best years of Buick Enclave. The 2018 is a budget-friendly option, whereas the 2020 or 2023 models can offer better features.
What are issues with 2020 Buick Enclave?
Engine Minor
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Is there any problems with the Buick Enclave?
The Buick Enclave has received low to average reliability scores, with a reliability rating of 3.0 out of 5.0 from RepairPal. Some of the top Buick Enclave problems include issues with the transmission, engine trouble, and power steering problems.
Is there a recall on 2020 Buick Enclave?
Summary: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Is the Buick Enclave a good car to buy?
The 2024 Buick Enclave has a predicted reliability score of 85 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
2020 Buick Enclave car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Buick Enclave problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Power train problems
- Unknown or other problems
- Engine problems
- Fuel/propulsion system problems
The graph below shows statistics for all 2020 Buick Enclave vehicle components and the number of complaints received.
Latest 25 complaints 2020 Buick Enclave
The NHTSA has received 26 complaints about various vehicle components related to the 2020 Buick Enclave. Below are the 25 most recent complaints reported for 2020 Buick Enclave vehicles.
2024-09-28
ENGINE PROBLEM
- Date Of Incident: 2024-08-05
- VIN: 5GAERBKW1LJ
- Components: ENGINE
- Summary: The vehicle's exhaust intermediate pipe mount has broken has caused damage in the intermediate pipe requiring both the be replaced. The cracked exhaust allows exhaust fumes to enter the passenger compartment. A recall (N222385510) for 2021 Chevrolet Traverse has been made however is addressing this on only the 2021 models, even though the same issue is applicable to other models. On the this forum, there are several complaints of this design flaw reported. https://gmauthority.com/blog/2023/06/gm-to-fix-2021-chevy-traverse-front-exhaust-pipe-issue/
2024-08-21
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-20
- VIN: 5GAEVCKW5LJ
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles
2024-04-21
POWER TRAIN PROBLEM
- Date Of Incident: 2024-04-20
- Number Of Injuries: 1
- VIN: 5GAEVAKW4LJ
- Components: POWER TRAIN
- Summary: After waiting at stop light with foot on the brake (auto stop not engaged) the light turned green. After releasing brake pedal and the car rolling approx 1 foot , then starting to accelerate, within 1-1/2 seconds the transmission went into park abruptly. The shift lever displayed “Park” and “Parking brake” on the DIC illuminated. This almost caused a rear end accident as it was so abrupt. If it would have happened at over 5 MPH the airbags could have gone off causing occupant(s) injury. The resolve was to apply the brake and shift into drive with no issue after that. Will contact dealer tomorrow.
2024-04-03
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-04-03
- VIN: 5GAEVCKW0LJ
- Components: ELECTRICAL SYSTEM
- Summary: Infotainment screen will appear black when it should be showing the image from the rear-facing camera, and is showing a red triangle and a circle with a line through it.
2024-03-02
STEERING PROBLEM
- Date Of Incident: 2023-10-12
- VIN: 5GAERBKW1LJ
- Components: STEERING
- Summary: Steering wheel repeatedly locks while turning followed by loss of power steering. Also accompanied by warning messages such as "Service ESC", "Park Assist Off", "Steering Assist is Reduced Drive with Care", as well as the stability control and stability control off lights. Began in October 2023. Brought in to dealership 4 times in 5 months (waiting on loaner availability to bring in for a 5th time) and still not repaired. Dealership unable to replicate problem but finds error codes when diagnosing. Below is a summary of each visit to "fix" the problem: Visit 1 (October 17, 2023): problem due to software out of date, reprogrammed the brake control module Visit 2 (October 30, 2023): problem due to battery low voltage, replaced battery Visit 3 (January 12, 2024): problem due to software out of date, reprogrammed power steering control module Visit 4 (February 19, 2024): problem due to short in steering rack, replaced steering rack There is no pattern to when the power steering goes out or when the wheel locks. Must constantly drive on guard to be prepared. We live in a city and drive in a lot of traffic. It is dangerous to have the wheel lock while turning, causing the car to potentially head into traffic, pedestrians, curbs, etc.
2024-01-27
SEAT BELTS PROBLEM
- Date Of Incident: 2024-01-26
- VIN: 5GAEVAKW0LJ
- Components: SEAT BELTS
- Summary: The driver's seat belt will not click into place unless it is inserted multiple times until it finally latches.
2024-01-23
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-01-19
- VIN: 5GAEVAKW8LJ
- Components: UNKNOWN OR OTHER
- Summary: We bought our car in 2021 and shortly after our car started pouring water into the driver seat from the ceiling. At that time we thought it may have been a cracked window window. Actually we weren’t really sure because we don’t use the sunroof or anything really. However, it stopped doing it until around October 2023 when it escalated as it is our only vehicle and we are extremely busy. We hadn’t had the chance to take it in yet then in January 2024, while my wife was driving, water, literally poured into her lap while she was driving from the ceiling which could’ve caused an accident, when we took the vehicle in to get it serviced, they stated something that just sounds ridiculous. Something no one even ever made us aware of and something I’ve never in my whole history of owning vehicles with sunroof have I ever experienced I’ve never had a vehicle pour water from the ceiling , the dealership told us that it was our responsibility even though we have all warranties that you can have an as I’m looking online so many people with 2020 Buick enclaves are having the same exact issues with the water pouring from the ceiling. we have not even had our car for three years and now our car is pouring water constantly ruining our vehicle and it is a very big safety concern. We have children and waters pouring all over the driver while they’re trying to drive. I believe this is very big safety concern. I do believe that this is some type of malfunction with the Design, as I did see a recall for the same problem on a enclave, a few years older then ours. I pay $600 a month for my vehicle and I do not have $600 to get the situation fixed when I don’t believe that I should have to pay that when my vehicle came with this issue if someone could please look into this I would greatly appreciate it and I’m sure the hundreds of other people on the enclave recall thread as well. Not to mention the things inside of the vehicle that all this water could damage like my OnStar.
2024-01-19
SEAT BELTS PROBLEM
- Date Of Incident: 2024-01-19
- VIN: 5GAEVBKW6LJ
- Components: SEAT BELTS
- Summary: My driver side seat belt has always been hard to click and secure. I am unable to secure my seatbelt at this time at all.
2023-12-13
ENGINE PROBLEM
- Date Of Incident: 2023-12-04
- VIN: 5GAERBKW1LJ
- Components: ENGINE
- Summary: The mounting bracket on the front exhaust pipe separates from the pipe. This issue has been identified on 2019 and 2021 models and special coverage adjustment N212356540 Front Exhaust Pipe has been issued. The same exact defect has occured to my 2020 model Enclave.
2023-12-03
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-12-02
- VIN: 5GAERBKW5LJ
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I proceeded to drive approximately 75 miles without incident. Shortly before arriving at my destination the low voltage warning light illuminated and the messages appeared on the center screen on the instrument screen. I again acknowledged the messages ,but this time the low voltage light stayed illuminated until I shut the vehicle off at my destination. I visually inspected the battery post, connections, serpentine belt, and alternator. Nothing looked out of the ordinary and all connections were tight and free from corrosion. Nothing smelled burnt as it would if wiring overheated or alternator. I proceeded to start the vehicle. The vehicle started without hesitation and the low voltage light was not illuminated. I proceeded to drive to a local parts store which was a couple of miles away. On the way to the parts store the low voltage light came on and the messages appeared. I left the vehicle running at the parts store. The employee tested both alternator and battery. The alternator was showing that it was failing only producing 8.6 volts to the battery while the vehicle was running. I proceeded to leave the store. At this point all electrical shutdown simultaneously. Vehicle to be towed.
2023-10-09
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-10-05
- VIN: 5GAERBKW2LJ
- Components: FUEL/PROPULSION SYSTEM
- Summary: After filling up fuel, vehicle runs rough, hesitates, and stalls at idle speeds. This occurs after every fill up. The check engine light comes on and states an issue with the anti-lock brake system. I’ve had the vehicle checked by Buick 5 times and they have not been able to replicate the issue, so troubleshooting stopped. I know a recall came out this July for 2019 Buick Enclaves to replace the evaporative emissions purge valve due to not fully closing. This is the issue with my 2020 Buick Enclave and is a massive safety concern as the vehicle stalls while driving at slow speeds after fill up. Most recent event occurred on October 5th. I’ve posted a picture from last year that captured the same issue.
2023-07-20
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-07-15
- VIN: 5GAEVBKW9LJ
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Buick Enclave. The contact stated that on several occasions, the electrical system malfunctioned. The contact stated that the hazard lights inadvertently illuminated, the horn inadvertently honked, and the tire sensor warning light illuminated. The vehicle was taken to the dealer where the failure could not be duplicated; however, the failure recurred. The contact stated that electrical system malfunction again and the vehicle was taken back to the dealer where the vehicle remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,500.
2023-05-26
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-05-26
- Crash: 1
- VIN: 5GAERBKWXLJ
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: The rear liftgate locking mechanism failed to latch causing cargo to exit the vehicle where the car behind this car smashed into the cargo causing an accident. For whatever reason the rear door will not lock at all. The fuse was perfectly fine, appears the actuator is defective. No warning was given because the rear liftgate was open and unlatched. After realizing the gate would not close it would notify it was open but the power liftgate operates just fine, and when you activate it, it will push the gate closed and not give a warning until maybe you hit a bump in the road.
2023-02-28
SUSPENSION PROBLEM
- Date Of Incident: 2023-02-21
- VIN: 5GAEVBKW4LJ
- Components: SUSPENSION
- Summary: The contact owns a 2020 Buick Enclave. The contact stated while driving at an undisclosed speed, the vehicle was inadvertently pulling to the left. Additionally, the vehicle made abnormally loud sounds, and unknown parts detached from the vehicle while driving. The vehicle was towed to the dealer, where it was diagnosed that the control arm, ball joint, and axle driveshaft needed to be replaced. Additionally, the dealer confirmed that the vehicle would be sent to the body shop for the damaged body components. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and dispatched an investigator to the dealer to inspect the vehicle; however, the manufacturer declined to disclose any information. The failure mileage was approximately 33,000. The contact stated that GM authorized the repairs for the vehicle after inspecting it. The contact is still unaware of what caused the failure.
2023-01-19
BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2023-01-17
- VIN: 5GAEVCKW1LJ
- Components: BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
- Summary: Hello, My Enclave’s back up camera keeps going out and it’s identical to the issue that was under investigation by the NHTSA, which GM ultimately just issued a recall for the Cadillac XT5, XT6 and Acadia models. These cars are basically the short wheelbase versions of the Buick Enclave and the Chevrolet Traverse, and use the same parts for the backup 360 camera failure, so it makes sense that these vehicles would be affected as well. Attached are pictures of multiple times. This is happening which creates an unsafe environment. On the others it appears that it’s a faulty cable. If I turn the car off and let it reset, the camera will work again, but that’s not feasible when in a situation that it is needed immediately. My car is barely out of warranty, I reached out to the dealer and he agreed and it’s the same issue but because these other cars have a recall and mine, doesn’t there’s nothing he can do until a recall is issued. Thank You
2022-10-07
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-09-22
- VIN: 5GAERBKW8LJ
- Components: UNKNOWN OR OTHER
- Summary: While driving my car in normal weather/temperature conditions, the driver side sunroof literally exploded. There was a very loud bang, like someone fired a gun next to my head, and initially I thought someone had shot out one of my car windows with a gun. Upon seeing it was the sunroof I then thought an object had falled through the sunroof window. However, upon inspection, the sunroof window glass was actually blown from the inside out. See attached photographs. There was no prior apparent damage/crack/chip to the sunroof glass or mechanism. There was no sudden change in weather, internal or external temperature or pressure inside the car at the time of the explosion.
2022-03-10
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-03-10
- VIN: 5gaevbkw7lj
- Components: ELECTRICAL SYSTEM
- Summary: OnStar system and WiFi intermittently do not work, was told that this is a known issue when radio is being used, no fix. In my case radio was not being used, so this does not apply. Seat/mirror position memory gradually changes over time. Does not recognize that exit function has been turned off. Signal lights randomly flash (without indicator on dash flashing) when car is at idle & mirrors are folded. Tire Pressure monitoring system, not accurate and will notify driver that tires are underpressured by 10lb or more. Dealership reset them and are now fine. Brakes on passenger front randomly grind since day one of ownership Dealership told me that there is an obvious electrical issue, however since no codes are being thrown, they cannot repair it. Best that can be done is to continue to drive it and show up at a dealership when problems are occurring. OnStar diagnostics was able to determine vehicle was not connecting. Dealership indicated they'd let GM know about the issue, but nothing else could be done for what is a relatively new vehicle. Also was told they would not ensure that vehicle was not affected by structural issues because the VIN was not listed
2021-05-19
POWER TRAIN PROBLEM
- Date Of Incident: 2021-03-08
- Number Of Injuries: 1
- Crash: 1
- VIN: 5GAERBKW7LJ
- Components: POWER TRAIN
- Summary: THE CONTACT OWNS A 2020 Buick Enclave C1. THE CONTACT STATED THAT HIS WIFE REVERSED OUT OF THE GARAGE HOWEVER HAD TO STRAIGHTEN THE WHEELS. THE CONTACT PLACED THE GEAR IN THE DRIVE AND WITHOUT WARNING, THE VEHICLE ACCELERATED FORWARD CRASHING INTO THE GARAGE DOOR. NO AIRBAGS DEPLOYED. MEDICAL ATTENTION WAS CONTACTED. A POLICE REPORT WAS MADE. THE CONTACTS WIFE SUSTAINED INJURIES TO HER BACK AND NECK (WHIPLASH). THE CONTACTS WIFE SUSTAINED A SEIZURE 3 ADDITIONAL TIMES ON THE WAY TO THE HOSPITAL WHICH SHE STAYED AT OVERNIGHT. THE VEHICLE WAS TOWED BY INSURANCE TO A COLLISION SHOP FOR REPAIRS TO THE FRONT-END BUMPER AND GRILL. NO DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
2021-05-10
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2021-04-02
- VIN: 5GAEVAKW8LJ
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2020 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT APPROXIMATELY 75 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH WITH 'CAN NOT SHIFT IN THIS POSITION' MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO SOMERSET BUICK LOCATED AT 1850 W. MAPLE RD, TROY, MI 48084, WHO DIAGNOSED THAT THE FUEL TANK SENSOR WAS FAULTY. THE FUEL TANK SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE TRANSMISSION SERVICE REQUIRED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,100.
2021-05-08
SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-02-12
- VIN: 5GAEVBKW2LJ
- Components: SERVICE BRAKES
- Summary: BRAKE GRINDING NOISE
2020-12-14
STRUCTURE PROBLEM
- Date Of Incident: 2020-12-13
- VIN: 5GAERDKW3LJ
- Components: STRUCTURE
- Summary: FACTORY RUNNING BOARDS ON 2020 BUICK ENCLAVE ICE UP IN WINTER DRIVING BLOCKING THE DRIVER AND PASSENGER DOORS FROM OPENING. VEHICLE CAN BE PARKED AND IF ICE ACCUMULATES OR SNOW MELTS AND FREEZES THE DOOR WILL NOT OPEN. IF VEHICLE IS IN MOTION AND ICE/SLUSH BUILD UP AND FREEZE THE DOORS WILL NOT OPEN.
2020-12-10
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2020-12-09
- VIN: 5GAEVCKW2LJ
- Components: VISIBILITY/WIPER
- Summary: I WAS DRIVING ON A STATE HIGHWAY WITH OPEN FIELDS ON BOTH SIDES. THERE WERE NO OTHER CARS OR TRUCKS ON THE ROAD. CLEAR BLUE SKY AND THE TEMPERATURE WAS ABOUT 50 DEGREES. NO WINDOWS WERE OPEN IN THE CAR. I WAS ON CRUISE CONTROL AT 62 MPH. THERE WAS WHAT I CAN ONLY DESCRIBE AS AN EXPLOSION SOUND SOMETHING CLOSE TO THE SOUND OF A 45ACP PISTOL DISCHARGE.. LUCKILY I HAD THE SUN SCREEN CLOSED OR I WOULD HAVE HAD GLASS EVERYWHERE. THE FRONT SUNROOF HAD EXPLODED AND THERE WAS A 18" HOLE IN THE MIDDLE OF IT. THE FORCE OF THE BREAK WENT UP, MEANING THE EDGE OF THE BROKEN GLASS WAS RAISED ABOUT AN INCH AND A HALF ABOVE THE REST OF THE GLASS AND WINDOW FRAME. THAT KIND OF A BREAK IS CAUSED BY STRESS NOT FROM SOMETHING LIKE A STONE HITTING IT.. THE CAR WAS PURCHASED IN AUGUST SO THE CAR IS ONLY 4 MONTHS OLD. I IMMEDIATELY DROVE THE CAR TO BERGSTROM MOTORS IN GREEN BAY, WISCONSIN, FOR THEM TO FIX IT. THEY TOOK PICTURES. SERVICE MANAGERS NAME IS [XXX]. HE HAS ALL THE INFORMATION. THERE IS NO POLICE REPORT. [XXX] GOT BACK WITH ME TODAY, DECEMBER 10, 2020, AND TOLD ME BUICK WOULD NOT PAY FOR THE REPAIRS BECAUSE IT'S GLASS. I WAS TOLD THE REPAIR WOULD BE ABOUT $1000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2020-11-27
POWER TRAIN,SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-11-22
- VIN: 5GAEVCKW8LJ
- Components: POWER TRAIN,SERVICE BRAKES
- Summary: VEHICLE JERKS AT LOW SPEEDS WHEN ACCELERATING. BRAKES GRIND WHEN APPLIED AT HARD BRAKING OR REGULAR BRAKING.
2020-10-08
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-09-10
- VIN: 5GAERBKW4LJ
- Components: UNKNOWN OR OTHER
- Summary: REAR SUNSHADE CLIP HAS BROKEN TWICE IN THE 5 MONTHS.
2020-07-01
POWER TRAIN PROBLEM
- Date Of Incident: 2020-06-13
- VIN: 5GAERBKW4LJ
- Components: POWER TRAIN
- Summary: BOUGHT BRAND NEW 2020 BUICK ENCLAVE, WITH 4 MILES ON IT, ON 6/13/20. STARTED HAVING TRANSMISSION PROBLEMS ALMOST IMMEDIATELY. THE CAR WOULD JERK HARD (HARD SHIFT) WHEN PUSHING ON THE GAS AND ALSO ANYTIME IT WAS PLACED IN PARK. ON 6/21/20 THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WOULD BARELY SHIFT. CALLED LOCAL BUICK - GM DEALERSHIP TO GET REPAIRED. LOCAL SHOP RESTARTED COMPUTER ON 6/24/20 AND SAID THAT IT WAS GOOD TO GO. DROVE IT LESS THAN 3 MILES BEFORE SERVICE ENGINE LIGHT CAME BACK ON AND JOLTING STARTED AGAIN. ON THE DRIVE BACK TO THE DEALERSHIP THE VEHICLE CAME TO A HARD JOLTING ABRUPT STOP ON THE ROAD. VEHICLE WOULD NO LONGER START OR SHIFT. HAD TO LEAVE VEHICLE IN THE MIDDLE OF THE ROAD UNTIL DEALERSHIP COULD COME GET IT. ON 6/26/20 DEALERSHIP CALLED TO SAY THAT THE VEHICLE WAS RUNNING GOOD AND READY TO PICK UP. ON 6/27/20 DROVE CAR ABOUT 15 MINUTES BEFORE THE HARD SHIFT STARTED HAPPENING AGAIN AND THE CHECK ENGINE LIGHT CAME BACK ON. WHEN ATTEMPTING TO SHIFT INTO REVERSE, THE VEHICLE HARD JOLTED US BACKWARDS AND THEN DIED. THE VEHICLE WOULD NO LONGER START OR SHIFT GEARS. ON 6/28/20 GOT THE VEHICLE TO START SO DROVE THE VEHICLE, AS IT WAS STILL HARD SHIFTING, BACK TO THE DEALERSHIP AND DROPPED IT OFF. THE DEALERSHIP STILL HAS IT AS OF TODAY AND HAS REFUSED TO GIVE US ANY PAPERWORK FROM OUR PREVIOUS 2 ATTEMPTS AT GETTING IT FIXED HOWEVER GAVE US FALSIFIED DOCUMENTATION STATING THAT WE ONLY BROUGHT IT IN THE SHOP 1 TIME, WHEN IT ACTUALLY IS THE 3RD TIME TO BE TAKEN IN FOR THE SAME PROBLEM TO BE FIXED. GM HAS REFUSED TO REPLACE THIS DEFECTIVE VEHICLE NOR RETURN OUR MONEY PAID FOR IT.
2020 Buick Enclave recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2020 Buick Enclave.
2021-02-25
- Manufacturer: General Motors, LLC
- Components: TIRES
- Summary: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
- Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
2020-11-05
- Manufacturer: General Motors LLC
- Components: TIRES
- Summary: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
- Consequence: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
- Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
2020-10-29
- Manufacturer: General Motors LLC
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
- Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
2020-10-15
- Manufacturer: General Motors LLC
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
- Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
- Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
2020-07-30
- Manufacturer: General Motors LLC
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- Summary: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
- Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
- Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
2019-09-06
- Manufacturer: General Motors LLC
- Components: STRUCTURE:FRAME AND MEMBERS
- Summary: General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
- Consequence: A crack in the frame rail may reduce crash performance, increasing the risk of an injury.
- Remedy: GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.
Negative 2020 Buick Enclave car reviews
Positive 2020 Buick Enclave car reviews
-
We were considering purchasing an Acadia, but the sales consultant suggested we take a look at the Enclave. After taking it home overnight, we absolutely fell in love with it and knew we had to have it.
-
So far, it's great!
-
If you want better tires when you buy, make sure to specify that as part of your purchase.
-
I can't express how much I love this car! I was pleasantly surprised by my first American car purchase, and it's a big deal for me. The car has a lot of power, is extremely quiet, has a smooth ride, and is very comfortable. Even tall people can fit in the second row comfortably without their knees hitting the back of the front seat. The third row is pretty impressive too. I'm 5'8'' and have a ton of headroom, and my knees aren't up to my neck either! The cargo space is phenomenal, and there are so many standard features on the base model, including navigation, Apple CarPlay, weather tech mats, remote start, and power liftgate. All of this for a great price! I couldn't pass it up. I absolutely love my Enclave!
-
Purchased car in October 2020, and now in July 2021, it has only 6,800 miles. Overall, the Enclave has been great, but there were a couple of things that needed attention. Firstly, I had to have the rear rotators ground due to a grinding noise and grabbiness felt through the pedal. It seemed a little early for that type of thing on a new vehicle, but it is what it is. Secondly, while driving, the engine powered down, and the gauges cycled like when first starting the vehicle, and the outside mirrors rotated into parking position. Fortunately, I got off the road and parked. I shut off the engine and restarted, and everything was working fine. I am so glad I purchased the 10-year extended warranty with all the electronics on this vehicle. No codes appear to have been thrown, so I will have to see if it happens again. As of August 2023, the car has around 16,000 miles, and there has been no reoccurrence of the earlier issues. However, the A/C is a little finicky and doesn’t cool as well as my wife’s GMC Acadia. But it is more comfortable on longer drives for my larger frame (5’10” 250+). As of April 2024, the A/C is still finicky, and the service was unable to find the issue. Nonetheless, it is still a very comfortable car, but it is large for just a retired man and wife.
Additional sources
More sources of information about 2020 Buick Enclave problems:
2020 Enclave reliability? | EnclaveForum.net: Buick Enclave Online ...
https://www.enclaveforum.net/threads/2020-enclave-reliability.26495/
Mar 10, 2021 ... My 2020 just hit 16K miles. I have never been happy with the way the transmission shifts, but it has never really failed so I tolerate it. No ...
2020 Buick Enclave Problems | Kelley Blue Book
https://www.kbb.com/buick/enclave/2020/common-problems/
How reliable is the 2020 Buick Enclave? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2018+ Enclave - common issues? | EnclaveForum.net: Buick ...
https://www.enclaveforum.net/threads/2018-enclave-common-issues.26643/
Jul 4, 2021 ... The exception is with the 2020-21 models which have had the most brake noise problems. GM stalled on that one but they have recently come up ...
2020 Buick Enclave Reliability - Consumer Reports
https://www.consumerreports.org/cars/buick/enclave/2020/reliability/
Owner Reported Trouble Spots · Engine Minor · Exhaust · Noises And Leaks · Fuel System/Emissions · Climate System · Engine Major · Electrical Accessories · In- ...
The Most Common 2020 Buick Enclave Problems | GetJerry.com
https://getjerry.com/car-insurance/2020-buick-enclave-problems
Nov 16, 2022 ... The 2020 Buick Enclave was touted to be a luxury SUV with form and function. However, buyers have reported several common—and serious—problems ...
Other years of Buick Enclave
Are you having problems with your 2020 Buick Enclave?
Laverna Beahan 2024-11-11
The engine dying when fully stopped seems unnecessary, and the vibrating seat on my butt never fails to deliver a full-blown adrenaline rush. We miss our 2014. The GM engineers could benefit from simplifying their engineering process!
Salvador Zemlak 2024-10-12
The door seals on vehicles, including Buick and other brands, are of poor quality and fail to prevent dust and road noise from entering the vehicle. This has been a persistent issue with both our 2013 and 2020 Buick Enclave. It is disappointing that manufacturers prioritize profits over providing quality products to consumers. However, as a confident consumer, we can demand better quality and hold companies accountable for their products.
Mohammed Kub 2024-09-21
My brother purchased a 2020 Enclave with 5,000 miles on it, which he considered to be a new vehicle. Unfortunately, after a month of driving, the transmission failed while we were on our way back from Los Angeles with family members. This was a very dangerous situation to be in on the freeway, but thankfully we were able to pull over safely. The vehicle has been at the dealership for a week now, waiting for a transmission replacement. My brother has contacted GM to request a buy back due to the negative experience, but unfortunately encountered a rude and unhelpful representative. Despite my preference for American-made cars, this experience has left me reconsidering my options.
Solon Walsh 2024-07-06
I have owned three Enclaves, including my 2019 model, and I must say that the seats in my previous models were much more comfortable. Unfortunately, the seats in the newer models are too hard and uncomfortable for my liking. Despite my disappointment, I have been informed that there is nothing that can be done to address this issue. Additionally, I have noticed that I am no longer able to charge my cell phone when the engine is turned off, which was a convenient feature that was available in my previous models. Another issue I have encountered is that the left third row seat is difficult to pull back up once it has been put down for additional cargo space. Overall, while the Enclave is still a nice car, these issues have detracted from my overall satisfaction with the vehicle.
Boris Stokes 2024-06-17
The garage door transmitters and driver's electronic information system have experienced some issues since their initial use. Despite having to visit the dealer for a second time next week, I am confident that the necessary repairs will be made to ensure optimal performance in the future.