2017 Audi Q5 problems
The Audi Q5 is a series of compact luxury crossover SUVs produced by the German luxury car manufacturer Audi from 2008. The original first-generation (Typ 8R) model was the third member of the B8 family to be released after the Audi A5 and fourth-generation A4, all being based on the Audi MLB platform. The second generation Q5 (Typ 80A) debuted in 2016 and shares the Audi MLB Evo platform with the corresponding B9 versions of the A4 and A5.
First generation (Typ 8R; 2008)
Audi Cross Cabriolet quattro concept (2007)
A concept vehicle for the then upcoming Q5, this was a 2-door convertible with a 3.0 TDI engine rated at 240 PS (177 kW; 237 hp) and 500 N⋅m (369 lbf⋅ft) torque, quattro permanent four wheel drive, 8-speed automatic transmission, Copper Sunset body, LED headlights, 21-inch wheels with 265/35R21 tyres, seats with White Stone leather upholstery, MMI, 505W Bang & Olufsen sound system and internet radio, CDC (continuous damping control) shock absorbers, electric ride height adjustment (40 mm), 380/356 mm front/rear ceramic brake discs with 6-piston monobloc aluminium front, and floating rear callipers, Audi Drive Select. The vehicle was unveiled at the 2007 Los Angeles Auto Show.
Initial version
Q5 (2008)
The vehicle was unveiled at the 2008 Beijing Auto Show, and later at the 2008 Los Angeles Auto Show.
Early models include the 2.0 TFSI quattro (211PS), 2.0 TDI quattro (170PS), 3.0 TDI quattro.
Initial vehicle models for US, Canada & Brazil include the 3.2 FSI.
The Q5 commenced shipments in October 2008 for Europe, and in the first quarter of 2009 for North America.
The US model went on sale in March 2009 as a 2009 model year vehicle. Early models include 3.2 FSI quattro and the 2.0 TFSI quattro (211PS) was added in 2011 model year.
Indian models went on sale in June 2009, and were initially built by Audi's Ingolstadt facility, but are now being built at its Aurangabad, Maharashtra, India plant. Launch models include 3.0 TDI, 2.0 TFSI (211 PS).
Middle East models went on sale in 2009 Q2. Launch models include 2.0 TFSI (211 PS), 3.2 FSI.
Japanese models include 2.0 TFSI quattro (211 PS), 3.2 FSI quattro.
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Common 2017 Audi Q5 problems
Based on complaints from owners of the 2017 Audi Q5, several common problems have been reported:
- Wheel Arch Liner: Cars built up to October 16, 2019, may have issues with the wheel arch liner coming loose, requiring additional fixings to be installed by an Audi dealer.
- Brake Master Cylinder: Some Q5s made between August 9 and November 6, 2018, have a problem with the brake master cylinder that could compromise safety, necessitating the fitting of a new master cylinder.
- Increased Brake Pedal Travel: A faulty part in the braking system of certain Q5s manufactured between January 1 and 30, 2020, could lead to increased brake pedal travel, requiring a new caliper housing to be fitted.
- Brake Pistons: Q5s built between March 20 and May 24, 2018, may have an issue with the protective coating on brake pistons, impacting brake operation and potentially leading to increased braking distances.
- Passenger Airbag: In some Q5s made between June 1 and July 31, 2017, the passenger airbag might not deploy correctly in a collision, necessitating the replacement of the entire dashboard at an Audi dealership.
- Faulty Backrest Adjuster: Front seats of certain Q5s built between June 29 and July 6, 2020, could have issues with the backrest adjuster, requiring inspection and potential replacement of the backrest.
- Mild Hybrid Starter Motor and Alternator: Moisture can enter the combined starter motor and alternator of mild-hybrid equipped Q5 models made between June 1, 2017, and March 31, 2020, requiring a recall to be carried out by an Audi dealer.
These issues highlight various safety and operational concerns that owners of the 2017 Audi Q5 have faced. It's essential for owners to be aware of these common problems to ensure the proper functioning and safety of their vehicles.
What is the most common problem of Audi Q5?
What are common Audi Q5 problems?
- Excessive oil consumption. Turbo Q5 models, specifically the 2011 model, suffer significantly from excessive oil consumption. ...
- Defective timing chains. ...
- Start-stop system issues. ...
- Sunroof concerns. ...
- Leaky fuel pump flanges.
How reliable is the Audi Q5 2017?
How Reliable Is the 2017 Audi Q5? The 2017 Audi Q5 has a predicted reliability rating of two out of five from J.D. Power. This is the lowest possible rating (a score of three is average).
Do Audi Q5 require a lot of maintenance?
Audi recommends that all Audi vehicles receive minor maintenance service every 10,000 miles and standard maintenance service every 20,000 miles. According to RepairPal, the cost of a 10,000-mile service for an Audi Q5 is between $213 and $240.
What are good years for Audi Q5?
The 2017 model year is a strong contender for the most reliable year of Audi Q5. After many rough years, Audi has finally ironed out many of the kinks of the Q5 throughout the years, including the terrible excessive oil consumption problem that plagued many model years.
What is the most common problem of Audi Q5?
What are common Audi Q5 problems?
- Excessive oil consumption. Turbo Q5 models, specifically the 2011 model, suffer significantly from excessive oil consumption. ...
- Defective timing chains. ...
- Start-stop system issues. ...
- Sunroof concerns. ...
- Leaky fuel pump flanges.
How reliable is the Audi Q5 2017?
How Reliable Is the 2017 Audi Q5? The 2017 Audi Q5 has a predicted reliability rating of two out of five from J.D. Power. This is the lowest possible rating (a score of three is average).
What is a good year for Audi Q5?
The 2017 model year is a strong contender for the most reliable year of Audi Q5. After many rough years, Audi has finally ironed out many of the kinks of the Q5 throughout the years, including the terrible excessive oil consumption problem that plagued many model years.
Which Audi Q5 engine is best?
The diesel is our pick of the range, because it's punchy enough, efficient and reasonably refined – managing the 0-62mph sprint in 7.6 seconds and a top speed of 137mph. For those interested in petrol power, the 45 TFSI manages the 0-62mph sprint in 6.1 seconds, and will do 149mph flat out.
2017 Audi Q5 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Audi Q5 problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Fuel/propulsion system problems
- Electrical system problems
- Steering problems
- Unknown or other problems
The graph below shows statistics for all 2017 Audi Q5 vehicle components and the number of complaints received.
Latest 25 complaints 2017 Audi Q5
The NHTSA has received 36 complaints about various vehicle components related to the 2017 Audi Q5. Below are the 25 most recent complaints reported for 2017 Audi Q5 vehicles.
ENGINE PROBLEM
- Date Of Incident: 2024-04-18
- VIN: WA1D7AFP8HA
- Components: ENGINE
- Summary: The PCV valve malfunctioned and required an extensive repair bill to solve. I've learned that this very engine (3.0) is already a subject of a recall for this concern, but the recall cuts off at 2016 Audis, and mine is a 2017. Please update your recall list to include ALL Audi models with this 3.0 engine, as the problem is the same regardless of the year.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-02-10
- VIN: WA1C2AFP5HA
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to light up instructing me to turn off engine coolant low (electric). However, my H C coolant gauge was just below midpoint. It appears to be a bit faulty. Nonetheless, I pulled off highway and asked a local car supplier store and mechanic shop to look, they reported that it appears to be leaking coolant inside the vehicle puddling the coolant in the undercarriage of the vehicle not leaving any visible signs of leaks on driveway. Please advise.
STEERING PROBLEM
- Date Of Incident: 2024-01-15
- VIN: WA1M2AFP3HA
- Components: STEERING
- Summary: Steering is occasionally exhibits resistance when turning left or right. Steering becomes very stiff intermittently. I have taken the to a repair twice but the does not duplicate. The repair did a scan to see if there were any codes but none came up. We also have an ODB2 scanner and scan the vehicle right when problem occurred but no codes were displayed on my scanner. My wife has a long commute of 40 miles in each direction and I concerned. There should be a recall as I feel this is a safety issue.
ENGINE AND ENGINE COOLING,ENGINE PROBLEM
- Date Of Incident: 2023-07-25
- VIN: WA1D7AFP4HA
- Components: ENGINE AND ENGINE COOLING,ENGINE
- Summary: The contact owns a 2017 Audi Q5. The contact stated while driving at an undisclosed speed, there was an abnormally high whistling pitch sound coming from the vehicle. The contact had to add additional oil to the engine. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the vehicle was consuming an excessive amount of engine oil. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,000.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2023-06-01
- VIN: WA1L2AFP6HA
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2017 Audi Q5. The contact stated that vehicle was serviced in 2017 under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline) by the dealer. The contact stated that while his wife was driving at an undisclosed speed, fumes was detected inside the vehicle. The contact stated that he checked the vehicle and became aware that fuel was leaking underneath the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel pump flange needed to be replaced. The contact was informed that the warranty for the repair was 12-months. The contact stated that the fuel flange was replaced. The manufacturer was made aware of the failure and confirmed that the recall repair was completed in 2017 and that the warranty was for 12-months. The failure mileage was approximately 84,000.
ENGINE PROBLEM
- Date Of Incident: 2022-09-30
- VIN: WA1C2AFPXHA
- Components: ENGINE
- Summary: Catastrophic engine failure, Audi Q5 2017 2.0 Turbo, suddenly stopped/disabled on State highway traveling approximately 45 mph September 2022. Engine re-started after waiting period, then moved to shoulder while experiencing limp mode with EPC light and low oil pressure light activated just prior to engine sutting off again. Vehicle 66,539 miles at time of incident, had just received complete vehicle diagnostic in December 2021 (8 months prior, 7,406 miles incurred) at Audi Tucson and successfully passed complete engine inspection. Vehicle towed to Audi Chandler with diagnostic recommendation to replace complete engine due to piston failure (long block replacement estimated at $16,881.79). Since engine failure, multiple attempts to resolve with Audi USA customer service have been unsuccessful, finally stating “all issues start and end with the dealer”. For customers nationwide, there appears to be no issue resolution with Audi USA customer service - they do not authorize any repairs based on this statement. Vehicle is disabled with no current recourse for replacement of same engine as Audi has discontinued manufacturing 2.0 Turbo engines for this model, per Audi dealership.
STEERING PROBLEM
- Date Of Incident: 2023-01-04
- VIN: WA1D7AFP5HA
- Components: STEERING
- Summary: Electromechanical steering rack failed as I was driving. It was hard to move my vehicle. The problem has been confirmed by the dealership. They stated that water entered the electromechanical steering unit causing it to fail. Shouldn't these units be watertight? No other warning or symptoms before the incident. I also read online that Audi has numerous steering rack failure problems. It's a hazard.
STEERING PROBLEM
- Date Of Incident: 2022-12-23
- VIN: WA1D7AFP9HA
- Components: STEERING
- Summary: Power steering component completely failed. No issues previously. No warning.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-11-22
- VIN: Wa1c2afp6ha
- Components: UNKNOWN OR OTHER
- Summary: I was driving on the highway with no vehicles or overhead obstruction when the sunroof shattered.
ENGINE PROBLEM
- Date Of Incident: 2022-07-25
- VIN: WA1C2AFP8HA
- Components: ENGINE
- Summary: I received a letter that my car was under a recall for the water pump I have a 2017 Q5 Audi which the dealer said needed a water pump bio waited until after my mileage went up then made me pay out of pocket rather then honoring the recall. This was criminal and I feel Audi should Reimburse me or get dealer to reimburse me for this scheme Audi is horrible and should be ashamed for allowing this to happen Audi should make good by this recall turnersville nj Audi is a ripoff scam I want reimbursement of This recalled waterpump I’m filing a complaint with the usdoj
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-08-01
- VIN: WA1L2AFP3HA
- Components: ELECTRICAL SYSTEM
- Summary: The backup camera is failing to display the rearview when the vehicle is put in reverse. It will also show a black screen and no view when in reverse. There have been several times when placed into drive that the rear view camera is on despite being in drive or park mode.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-05-19
- VIN: Wa1c2afp7ha
- Components: FUEL/PROPULSION SYSTEM
- Summary: On the same day the 5 year warranty expired, the car stopped working. The car was towed to the dealer, and diagnose was gas pump failure. 3 months after, the same problem. After 1 month waiting for the car to be fixed, again the same problem. Now the dealer is saying they just figure there was a problem with a computer part that was associated to the gas pump. The car could have failed while i was driving, a life threatening problem,
STEERING PROBLEM
- Date Of Incident: 2021-09-17
- VIN: WA1C2AFP5HA
- Components: STEERING
- Summary: 1st occurrence(9/17/21): While traveling the power steering failed. I stopped roadside to check to make sure there were no issues with tires. I resumed traveling and found steering to be stiff and over steer(feeling as if the wheels tilted) when turning left or right. After stopping for approximately 20 minutes I returned to my vehicle to resume my trip. The stirring operated normally. 2nd occurrence(9/27/21): Approximately three weeks later the power steering completely failed and remained that way until I returned to my residence. Since there was no recall listed and the original warranty has expired I called a repair shop to have the vehicle checked(first available appointment was two weeks out but I could leave the vehicle and they would do an assessment if they could fit it in their schedule. 3rd occurrence(9/30/21): Power steering failed but I was able to maintain control. The power operated the following day but travel was limited. I hope an assessment can be completed within the next two days. I did purchase an extended warranty through the dealership. Note: each event occurred during favorable weather conditions(no rain, ice, snow or storms of any kind).
ENGINE PROBLEM
- Date Of Incident: 2021-08-05
- VIN: WA1C2AFP4HA
- Components: ENGINE
- Summary: thermostat housing leaking at the top edge and the coolant pump leaking, replaced thermostat housing and coolant pump assembly. vehicle is available for inspection upon request. the coolant reservoir would empty every time I drove the car or let it sit, the vehicle did let me know with an alert when the fluid was too low. I had to continually keep fluids in it so that the vehicle did not overheat. I took the vehicle to my mechanic and he sent me to the dealership for the correction. the dealership corrected the issues by replacing the thermostat housing with coolant pump assembly. The vehicle has not been inspected after the repair. This issue began on 8/5/21 and was repaired on 8/11/21 this was the first opening for the dealership. The total cost was $1,688.77.
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2020-11-12
- VIN: WA1D7AFP5HA
- Components: POWER TRAIN,ENGINE
- Summary: VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER FORUMS FOR VEHICLES WITH THE SAME ENGINE AND TRANSMISSION COMBINATION (3.0L SUPERCHARGED V6 MATED TO ZF 8HP TRANSMISSION). ADDITIONALLY, THERE'S A FREQUENT LONG DELAY FOR THE REVERSE CAMERA IMAGE TO DISPLAY ON THE SCREEN WHEN SELECTING REVERSE. IT CAN TAKE UP TO 7-10 SECONDS. IF THERE IS A SOFTWARE UPDATE AVAILABLE, AUDI DEALER ADVISES IT WILL COST MONEY TO HAVE INSTALLED ON THE VEHICLE. AS THIS IS A SAFETY CONCERN I WOULD IMAGINE THE MANUFACTURER WOULD HANDLE AS A TSB, REGARDLESS OF YEAR OR MILEAGE.
ELECTRICAL SYSTEM,VISIBILITY PROBLEM
- Date Of Incident: 2020-05-18
- VIN: WA1C2AFPXHA
- Components: ELECTRICAL SYSTEM,VISIBILITY
- Summary: THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOING, AND IT IS A MAJOR SAFETY CONCERN FOR ME. THE GLASS ROOF COULD LITERALLY SHATTER AND RESULT IN A FATAL INJURY. I FILED A COMPLAINT WITH THE BBB AUTO LINE, BUT I WAS TOLD THAT AN INVESTIGATION COULDN'T BE CONDUCTED BECAUSE A TWO YEAR DEADLINE THAT I MISSED EVEN THOUGH THE VEHICLE HAS LESS THAN 15K MILES ON IT. I HAVE ALSO REQUESTED A REPLACEMENT VEHICLE FROM AUDI, AND MY REQUEST WAS REJECTED. AS OF MAY 2020, THE AUDI SERVICE CENTER MANAGER FACILITATED ANOTHER REPLACEMENT REQUEST ON MY BEHALF. *TR
VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-03-09
- VIN: WA1M2AFP2HA
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: ON MONDAY 3/9/2020 AROUND 6:45PM EDT, I WAS DRIVING IN A RESIDENTIAL ZONE APPROX. 25-30 MPH. I APPROACHED A STOP SIGN AND PRESSED THE BRAKE TO STOP THE CAR. THE CAR SLOWED SLIGHTLY BUT DID NOT STOP, DESPITE MY INTENSE PRESSURE ON THE BRAKE PEDAL. INSTEAD, THE ENGINE REVVED SPONTANEOUSLY SEVERAL TIMES AND I PROCEEDED HALF-WAY THROUGH THE (THANKFULLY EMPTY) INTERSECTION. I CONFIRMED I WAS IN REGULAR DRIVE GEAR (NOT THE SEMI-MANUAL MODE), THEN QUICKLY PUT THE CAR IN PARK TO STOP THE VEHICLE, BUT THE ENGINE CONTINUED TO REV. I TURNED THE IGNITION OFF AND BACK ON, THEN CONTINUED DRIVING WITHOUT FURTHER INCIDENT. THAT NIGHT, I SEARCHED ONLINE AND FOUND ANOTHER CUSTOMER REPORTED A NEARLY IDENTICAL EXPERIENCE WITH A 2017 AUDI Q5 ON MARCH 16 2017 (BRAKES FAILED PROBLEM). THAT CUSTOMER'S DEALER FOUND A FAULT WITH THE ABS BRAKE MODULE, WHICH WAS REPAIRED. I TOOK MY CAR TO AN AUDI DEALER (ZIP CODE 48301) THE FOLLOWING DAY BUT THEY WERE UNABLE TO FIND ANY "FAULTS" AND THEREFORE MAKE ANY REPAIRS. THE VEHICLE IS 2017 WITH APPROX. 17K MILES, STILL UNDER OEM WARRANTY.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-02-12
- VIN: WA1L2AFP0HA
- Components: SERVICE BRAKES
- Summary: FRONT BRAKES APPEAR TO SQUEAK LOUDLY AFTER INITIATION WITH MOISTURE; MORE SERIOUSLY THERE IS CONSIDERABLE LOCKING/SLIDING OF THE BRAKES WHEN ATTEMPTING TO STOP ON SNOW AND ICE -- AT A MORE DANGEROUS DISTANCE THAN OUR OTHER 2 VEHICLES IN SIMILAR SITUATIONS. VEHICLE (2017 Q5) HAS 22K MILES WITH THE ABS SYSTEM/TIRES APPEARING TO BE IN GOOD WORKING ORDER. MY WIFE AND I HAVE USED MULTIPLE STOPPING TECHNIQUES (PUMPING BRAKES, APPLYING SOFT PRESSURE, AND ALSO HARD PRESSURE) WITH THE SAME RESULT: ON 2 OCCASIONS THE VEHICLE ESSENTIALLY LOCKED UP AND SLID 1/2 WAY THROUGH AN INTERSECTION. FORTUNATELY NO PEDESTRIANS/VEHICLES WERE NEARBY. I READ SEVERAL BLOGS REGARDING THIS WITH OTHER OWNERS CITING THE SAME PROBLEMS. THERE APPEARS TO BE VW/AUDI OBSERVANCES REGARDING ISSUES WITH 2018 VEHICLES WITH THE LACK OF EITHER A SUPPLIER-DEFICIENT CALIPER SPRAY/LOOSE BOLT IN THE FRONT BRAKING AREA. WE ARE KINDLY ASKING TO REVIEW THIS SITUATION TO DETERMINE IF OTHERS HAVE REPORTED THE SAME PROBLEM. WE WILL ALSO BE ASKING OUR DEALER TO FULLY INSPECT THE VEHICLE. WE ARE AWARE THAT SNOW/ICE REPRESENT CHALLENGES -- BUT THIS VEHICLE HAS SCARED MY WIFE/I MULTIPLE TIMES BY NOT STOPPING WITHIN A REASONABLE DISTANCE DESPITE THE ADVERSE CONDITIONS.
STRUCTURE,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-12-01
- Crash: 1
- VIN: WA1C2AFP7HA
- Components: STRUCTURE,UNKNOWN OR OTHER
- Summary: HIT A STATIONARY HONDA CRV ON BLACK ICE AT APPROX 45-50 MPH. IMPACT WAS STRAIGHT ON FRONT OF OUR CAR AND REAR OF THE CRV. OUR BOTH VEHICLES WERE TOTALED, NONE OF OUR AIR BAGS DEPLOYED. OUR VEHICLE WAS THEN HIT FROM THE REAR BY A JEEP WRANGLER AT ABOUT THE SAME SPEED. STILL NO DEPLOYMENT OF AIR BAGS. WE ARE CONCERNED THAT THE AIRBAGS MAY HAVE BEEN DEFECTIVE. ACCIDENT HAPPENED IN A 31 CAR PILE UP ON I-68 NEAR EXIT 29. WE ARE VERY LUCKY THERE WERE NO KNOWN INJURIES OTHER THAN STIFFNESS AND SORE SPOTS. OCCUPANTS WERE DRIVER 52 YRS OLD AND FRONT PASSENGER 17 YRS OLD.
AIR BAGS PROBLEM
- Date Of Incident: 2019-05-24
- Number Of Injuries: 1
- Crash: 1
- VIN: WA1L2AFPXHA
- Components: AIR BAGS
- Summary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
ENGINE PROBLEM
- Date Of Incident: 2018-06-01
- VIN: WA1L2AFP8HA
- Components: ENGINE
- Summary: 2017 AUDI Q5. CONSUMER WRITES IN REGARDS TO DEFECTIVE RUN COOLANT PUMP. * LD *TR
ENGINE PROBLEM
- Date Of Incident: 2018-09-01
- VIN: WA1C2AFP5HA
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING) AND HAD THE FIRST PART OF THE REPAIR COMPLETED, EVEN THOUGH THE VIN WAS NOT INCLUDED IN THE RECALL. AUDI NORTH ORLANDO (139 N OREGON ST, SANFORD, FL 32771, (888) 894-9542) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGS PROBLEM
- Date Of Incident: 2018-01-30
- VIN: WA1LFAFP1CA
- Components: AIR BAGS
- Summary: TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WILLIAMS AUTO WORLD, 2845 E SAGINAW ST, LANSING, MI 48912, (517)-484-1341) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-06-01
- VIN: WA1L2AFP3HA
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: RECEIVED A RECALL RELATED TO ELECTRIC COOLANT PUMP IN JUNE. PARTS NOT AVAILABLE. CALLED MY DEALER PRINCETON AUDI AND NO HELP. RECEIVED SECOND NOTICE REGARDING THIS IN SEPTEMBER, THAT AUDI HAD AN 'INTERIM FIX" AND ADVISED ME TO CONTACT PRINCETON AUDI AGAIN. I DID, BUT THEY DID'T HAVE THE PART FOR THE 'INTERIM FIX' EITHER. I HAVE CALLED THEM 3 TIMES AND NOW AM ON A WAITING LIST WITH OVER 100 NAMES. AUDI APPARENTLY IS NOT MAKING THESE PARTS FAST ENOUGH, AND IN THE MEANTIME, WE ARE ADVISED TO KEEP THE CAR OUT OF THE GARAGE... WINTER IS COMING IN THE NORTHEAST. THEY HAVE NO IDEA WHEN THEY WILL GET THE PART
ENGINE PROBLEM
- Date Of Incident: 2018-05-16
- VIN: WA1M2AFP3HA
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (AUDI WESTMONT, 276 E OGDEN AVE, WESTMONT, IL 60559, (630) 537-0310) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2017 Audi Q5 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2017 Audi Q5.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ENGINE AND ENGINE COOLING:COOLING SYSTEM
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
- Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
- Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
- Consequence: Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.
- Remedy: Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
- Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
- Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ENGINE AND ENGINE COOLING:COOLING SYSTEM
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
- Consequence: If the coolant pump overheats, it can increase the risk of a fire.
- Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Negative 2017 Audi Q5 car reviews
Positive 2017 Audi Q5 car reviews
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For an objective review, I recommend reading Edmunds. When compared to the Acura RDX, Volvo XC60, BMW X3, and MB GLK350, my 2014 Q5 with 24000 miles has had zero problems on two trips from Florida to Boston. The AC works great, and while the MMI can be difficult, once mastered, it becomes somewhat intuitive. However, it needs to be simplified. The position of the Cruise Control stalk is bad and can be confusing, as it gets mixed up with the Turn Signal at times. The controls on the steering wheel need to be moved (Are you listening Audi?). Would I buy again? In a heartbeat!
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I've been driving BMWs since 1999, and I must say, they've been quite a ride! I've owned a 2000 540i, a 2004 X-5 4.4, a 2008 750iL, and a 2011 535i with the sport package. However, I must admit that at some point, between the 2008 and 2011 models, BMW seemed to have lost its charm and turned into something more like a Lexus. The 2011 535i was a competent vehicle, but it lacked the excitement and personality that I was looking for in a car. That's why I decided to switch to a 2016 Q5 3.0T, and boy, am I glad I did! It's great to be driving a true German car again. The steering in this car is so responsive that you can feel the road beneath you. The suspension is firm and engaged, yet it doesn't feel harsh at all. Plus, there are plenty of luxury features that make driving this car an absolute pleasure. In short, if you're someone who loves driving but also needs the convenience of an SUV, then this is simply the perfect car for you!
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This car is really comfortable and enjoyable to drive. There's plenty of legroom in the front seat. It also comes with the Technology Package. The Information/Entertainment center may take some time to learn, but it's worth it. It can be a bit challenging to use while driving, but overall, this is a really fun SUV to drive, especially after driving a MB CLK350 for the past 5 years.
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Superb! I love this car!
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I love my Audi, but I have to admit that the technology feels outdated for a 2016 vehicle. Unfortunately, there are no USB ports, and unless you have an Apple phone, the interface is not compatible, which can be frustrating. Additionally, the navigation system can be difficult to work with when using voice recognition.
Additional sources
More sources of information about 2017 Audi Q5 problems:
2017 Audi Q5 Review, Problems, Reliability, Value, Life Expectancy ...
Jun 6, 2023 ... The 2017 Audi Q5 lasts around 200,000 miles with some fuel pump and brake wear issues reported. At $28,700 to $38,100, it's a decent value for a ...
2017 Audi Q5 Problems | Kelley Blue Book
How reliable is the 2017 Audi Q5? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2017-2018 Q5 2.0T reliability?
Dec 27, 2019 ... 2017-2018 Q5 2.0T reliability? · Front Window Controllers (controllers replaced and/or fixed via software update) · Presense False Activation ( ...
SQ5 Common Faults, issues, qualms? - AudiWorld Forums
Jan 12, 2022 ... SQ5 Common Faults, issues, qualms? · Water pump and thermostat issues. · PCV under the supercharger. · Noisy timing chain tensioners on cold ...
2017 Audi Q5 Reliability - Consumer Reports
Owner Reported Trouble Spots · Body Hardware · Engine Electrical · Brakes · Climate System · In-car Electronics · Paint And Trim · Noises And Leaks · Electrical ...
Other years of Audi Q5
Are you having problems with your 2017 Audi Q5?
Kristopher Koepp 2024-09-29
It is outrageous that the Audi dealership in Santa Clara is charging over $3,400 to replace the MMI (multiMedia Interface) that failed in less than 3 years. This exorbitant price is highway robbery considering that the display costs less than $300 and the other electronics interface cost less than $800 altogether. It is perplexing that car manufacturers tie the electronics warranty to the mechanical warranty, limiting the electronics warranty to 50,000 miles even if the car is less than 3 years old. While some electronics devices require frequent updates and replacement, the MMI display is a device that just displays mediocre graphics that never can be improved once installed, and the software is marginal and doesn't require frequent updates. The labor cost is likely more than 50% of the replacement cost, and charging what appears to be 700% of the material cost with a nominal $40/hr labor rate is absurd. If you are looking for a car with far less cost of ownership and acquisition cost, I strongly recommend considering non-European cars for daily use and every aspect of mechanical performance. In my experience, the most reliable and cost-effective cars have been from the Far East, and while European models have great engine performance, more than 50% of the repair budget is spent on electronics and electrical repairs.
Faustino Pouros 2024-09-03
I recently leased a car that I wasn't planning on buying. Unfortunately, at just 16,000 miles, I was told that I needed new brake pads. I was surprised by this, as I have owned five vehicles and two motorcycles in the past and have never had to replace brake pads at such low mileage. Despite this setback, I did some research and found that Audi parts may not be the best quality. I have decided to explore other options and have received some offers from Lexus. I am hoping that BMW will also have some good offers, as that is the brand I am interested in. Additionally, I have experienced some recalls with my current car, which has been frustrating. Overall, I am looking forward to finding a car that better suits my needs and preferences.
Jeffry Heaney 2024-06-15
We had to replace the engine on our used Q5 after just over 30k miles from Audi Natick (Mass). Unfortunately, the engine lost compression on more than one cylinder after only 30k miles. However, we were able to find a used replacement engine for the cost of $10k+. If you are considering an Audi, we highly recommend having your own mechanic check it over and most importantly, perform a compression check on the engine itself. Despite this issue, we must say that every other aspect of the car, including the driving, amenities, and handling, are truly awesome.
Saige Bogisich 2024-05-16
I experienced some issues with my paperweight after the first four weeks of ownership. Specifically, the timing shaft tensioner and camshaft failed on two separate occasions. Despite this, Audi refused a buyback, stating that they were not responsible for the issues.
Jack Runolfsdottir 2024-05-05
I really like the way the Q5 drives and handles, it's very smooth and mobile with good power. However, I would not recommend it due to the outdated tech and hard-to-use features for simple things. It's surprising that push start only comes standard on the premium plus model, and that you have to make sure the Q5 you want to buy comes with the technology package to get Bluetooth. The wipers can be difficult to control, and the MMI is not user-friendly. It would be great to have shortcut buttons and quick push buttons for presets. Additionally, ending a call on Bluetooth can be a pain. The gas remaining indicator is also not very helpful, as you have to restart the engine and look closely for a quick flash to see how many miles are left until empty. Lastly, it's disappointing that a 2016 Audi Q5 Premium Plus does not tell you which tire is low, only that the tire pressure is low. Overall, while I like the vehicle for its driving and handling, the outdated tech and difficult-to-use features make it hard to recommend.