Audi Q5 problems

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The Audi Q5 is a series of compact luxury crossover SUVs produced by the German luxury car manufacturer Audi from 2008. The original first-generation (Typ 8R) model was the third member of the B8 family to be released after the Audi A5 and fourth-generation A4, all being based on the Audi MLB platform. The second generation Q5 (Typ 80A) debuted in 2016 and shares the Audi MLB Evo platform with the corresponding B9 versions of the A4 and A5.

First generation (Typ 8R; 2008)

Audi Cross Cabriolet quattro concept (2007)

A concept vehicle for the then upcoming Q5, this was a 2-door convertible with a 3.0 TDI engine rated at 240 PS (177 kW; 237 hp) and 500 N⋅m (369 lbf⋅ft) torque, quattro permanent four wheel drive, 8-speed automatic transmission, Copper Sunset body, LED headlights, 21-inch wheels with 265/35R21 tyres, seats with White Stone leather upholstery, MMI, 505W Bang & Olufsen sound system and internet radio, CDC (continuous damping control) shock absorbers, electric ride height adjustment (40 mm), 380/356 mm front/rear ceramic brake discs with 6-piston monobloc aluminium front, and floating rear callipers, Audi Drive Select. The vehicle was unveiled at the 2007 Los Angeles Auto Show.

Initial version

Q5 (2008)

The vehicle was unveiled at the 2008 Beijing Auto Show, and later at the 2008 Los Angeles Auto Show.

Early models include the 2.0 TFSI quattro (211PS), 2.0 TDI quattro (170PS), 3.0 TDI quattro.

Initial vehicle models for US, Canada & Brazil include the 3.2 FSI.

The Q5 commenced shipments in October 2008 for Europe, and in the first quarter of 2009 for North America.

The US model went on sale in March 2009 as a 2009 model year vehicle. Early models include 3.2 FSI quattro and the 2.0 TFSI quattro (211PS) was added in 2011 model year.

Indian models went on sale in June 2009, and were initially built by Audi's Ingolstadt facility, but are now being built at its Aurangabad, Maharashtra, India plant. Launch models include 3.0 TDI, 2.0 TFSI (211 PS).

Middle East models went on sale in 2009 Q2. Launch models include 2.0 TFSI (211 PS), 3.2 FSI.

Japanese models include 2.0 TFSI quattro (211 PS), 3.2 FSI quattro.

photo of Audi Q5 car production

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Audi Q5 model years

audi q5 2023 photo
Q5 2023
Audi

12

3

19

4.4
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2022 photo
Q5 2022
Audi

0

5

21

2.4
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2021 photo
Q5 2021
Audi

43

7

29

3.3
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2020 photo
Q5 2020
Audi

16

6

13

2.7
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2019 photo
Q5 2019
Audi

30

5

19

4.2
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2018 photo
Q5 2018
Audi

150

6

26

3.3
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2017 photo
Q5 2017
Audi

36

5

23

3.9
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2016 photo
Q5 2016
Audi

62

5

20

3.9
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2015 photo
Q5 2015
Audi

80

6

28

4
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2014 photo
Q5 2014
Audi

84

5

28

3.8
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2013 photo
Q5 2013
Audi

87

5

21

3.8
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2012 photo
Q5 2012
Audi

157

6

28

3.9
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2011 photo
Q5 2011
Audi

138

5

25

3.8
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2010 photo
Q5 2010
Audi

98

4

21

4.2
  • 5
  • 4
  • 3
  • 2
  • 1
audi q5 2009 photo
Q5 2009
Audi

30

6

26

4.5
  • 5
  • 4
  • 3
  • 2
  • 1

Common Audi Q5 problems

The Audi Q5, a popular compact luxury SUV, has had its fair share of common problems reported by owners over the years. Here are some of the most significant issues, based on the search results:

  • Excessive oil consumption: The 2011 Q5, along with other Audi models with turbocharged engines, faced problems with excessive oil consumption. A lawsuit was filed against Audi for this issue, but the company settled without admitting fault.
  • Defects in the Start-Stop system: The 2017-2020 Q5 models have experienced problems with the vehicle's Start-Stop system, leading to issues like delayed acceleration response and power steering and brake shut-offs, making the car dangerous to drive.
  • Leaking fuel pump flanges: The fuel pump flange supplied to Audi developed hairline cracks, leading to small leaks. This issue posed a risk of fire due to flammable liquid coming into contact with internal components.
  • Automatic transmission failure: The 2009-2010 and 2012 Audi Q5 models have experienced issues with automatic transmission failure, including problems like sudden transmission lockup, rough shifting, and complete transmission breakdown, requiring expensive repairs or replacements.
  • Sunroof leaks and failures: Sunroof leaks and operational failures have been reported in the 2009-2017 models, often due to faulty seals or drainage issues, leading to water ingress and potential damage to the interior and electronic components.
  • Faulty steering: The 2014-2017 Audi Q5 models have had issues with stiff steering and unusual noises during low-speed maneuvers or while the vehicle is stationary.
  • Electrical issues: The 2009-2016 models have faced a range of electrical problems, affecting everything from dashboard warning lights and exterior lighting to the infotainment system and electronic rearview.
  • Suspension woes: The 2009-2012 models have faced suspension-related complaints, with most owner-reported issues centering around airbag and seatbelt problems, fuel system issues, and automatic gearbox failures.

These issues highlight the importance of thoroughly researching a vehicle's history and potential problems before making a purchase, especially when considering a used Audi Q5.

Audi Q5

Is the Audi Q5 a reliable car?

Common Audi Q5 Problems. According to RepairPal, the Audi Q5's reliability rating is 3.0 out of 5.0, rated Average. If you're going to buy a used Audi Q5, here are some of its most common reliability woes: Defective timing chains: 2011-2012 Q5's timing chains were reportedly prone to early failure.

What are the problems with the Audi Q5?

Q5 3.2 V6 Problems

The 3.2 V6 is one of the more reliable engine options for the Q5, but it was only offered in the first couple of years of production. Some of the most common problems on this engine are coolant leaks, thermostats, secondary air, and oil filter housing leaks.

What is the engine failure of the Audi Q5?

(Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

How many miles will an Audi Q5 last?

Based on available information from reputable sources and customer accounts, the Audi Q5 can reach between 150,000 and 200,000 miles before encountering significant problems. However, achieving this mileage range will require steadfast maintenance and conservative usage.

Percentage distribution of complaints by Audi Q5 years

We have researched Audi problems and analysed all the complaints filed against Audi Q5 cars and compiled the top 5 most problematic Audi Q5 model years:

Below you can see the percentage distribution of known problems by Audi Q5 model years.

Distribution of the number of complaints by Audi Q5 years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Audi Q5 car problems categorized by type of issue

After analysing all complaints related to Audi Q5 , it was concluded that the most common issues with these cars are:

  • Engine problems
  • Air bags problems
  • Electrical system problems
  • Fuel/propulsion system problems
  • Unknown or other problems

The graph below shows statistics for all Audi Q5 vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Q5 model years

A total of 49 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Q5 model years

There were a total of 10 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Q5 model years

There were a total of 43 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 1023 complaints about various vehicle components related to the Audi Q5 . Below are the 25 most recent complaints reported for Audi Q5 vehicles.

Latest 25 complaints

Audi Q5 2018
  • Date Of Incident: 2024-10-22
  • Date Complaint: 2024-10-23
  • VIN: WA1ANAFY9J2
  • Components: POWER TRAIN,ENGINE
  • Summary: My truck was part of a recall regarding my water pump and coolant leaking. I went for service at the Naperville Audi dealership and they basically gave me the run around and didn’t honor the recall lied and said they replaced my thermostat and never did. I had my car towed twice on 10/22 basically left stranded. Audi corporate advised them to fix my car due to the recall and they failed to do so.
Audi Q5 2015
  • Date Of Incident: 2024-10-09
  • Date Complaint: 2024-10-19
  • VIN: WA1LFAFP3FA
  • Components: POWER TRAIN,WHEELS,UNKNOWN OR OTHER
  • Summary: Recently purchased a used vehicle from this dealership that there is a major issue with the drive train including the cv axel and also an issue with the tires that are on the vehicle. One of the tires had gone flat so I took it to the local Les Schwab to have it inspected and was told that I could not repaired it and that they could not sell me and put on the one tire because the vehicle manufacturer size was not met and that it can cause a danger on my 2015 Audi Q5 premium plus. The tire size that was on the vehicle that was purchased is 255/35ZR19, the manufacturers size is 235/55R19 per the les Schwab it can damage the vehicle and decrease the performance of the function of the vehicle which also impacts the speedometer reading and also the mileage tracking adding additional strain on the vehicle as well as decreasing its value faster. The vehicle is an all-wheel drive car and have the incorrect size is a safety concern as well as increasing the amount of mile that are driven that are artificial, also messing with the speedometer reading to have to go 10 mile over the limit to make it go the correct speed, this makes the computer think the vehicle is driving more mile than it is. I have informed the dealer of the issues, and they have refused to help and state that there is nothing to be concerned about. This information was not disclosed to me when purchasing the vehicle.
Audi Q5 2013
  • Date Of Incident: 2024-03-17
  • Date Complaint: 2024-10-15
  • VIN: WA1LFAFP9DA
  • Components: SUSPENSION,STRUCTURE
  • Summary: The rear subframe has plastic "stone guards" to protect the frame from being damaged in off-road conditions. Where these stone guards are attached, the subframe has rotted/rusted large holes. Water and salt from winter seasons can get trapped behind these guards. A subframe on a vehicle at this age should NOT have complete holes rotted through. Let alone a vehicle brand such as Audi, known for quality. The rear subframe connects the rear suspension and AWD drivetrain to the unibody of the vehicle. This is a major safety concern. It has not been inspected by the manufacturer; my Audi dealer denied this could happen. I am part of a few Audi groups/forums with others facing the same issues, and Audi replacing the subframe under the corrosion warranty. This is a widespread issue amongst the forums. There are no warnings or symptoms as of yet. I noticed the holes 3/17/24. The vehicle has been somewhat sufficient to operate. I just don't want to be traveling down the road with my family in the vehicle if the subframe collapses. I am afraid to fully remove the stone guards as others on the forums claimed that Audi would do nothing for them after removing the guards. Being that they are "protection".
Audi Q5 2018
  • Date Of Incident: 2024-06-13
  • Date Complaint: 2024-09-23
  • VIN: WA1BNAFY3J2
  • Components: EXTERIOR LIGHTING
  • Summary: On 06/13/24, milage 61023, I experienced a failure in Left Tail Light. There was no damage to the housing unit, ie a crack in the lighting unit, but I was advised that the entire housing unit needed to be replaced as there was water in the housing unit that corroded the light socket for the led light. The repair was $470.00 for parts and $100 in labor subtotal $570.00 before tax and a dealer discount of $57. 03 total $541.51. I was shocked that it was over $500 to replace a brake light. Then 09/12/24, milage 63515, (3) months and 2,492 miles later I experienced a failure in the Right Tail Light. Again, there was no damage to the housing unit and I was advised that the entire housing unit needed to be replaced as there was water in the housing unit that corroded the light socket for the led light. This repair was provided to me with a dealer discount to the price after tax $481.59. When I asked if this was a recall item I was told no it is not. I asked if there was after-market replacement part as this seems to be a product defect I was told no there are no after-market parts available. I was told that these parts are kept in stock as this is a know issue for all Audi's with the tail brake lights close to the bumper. This is a safety issue as you can not drive the car with a defective brake light. I called Audi USA and reported my complaint and asked for some compensation but more importantly wanted to document this safety issue and after review was offered $200 off future repairs at my local dealer. This is safety issue and there is no reason to pay $1,023.10 for required brake lights repair due to housing unit that does not keep moisture out.
Audi Q5 2018
  • Date Of Incident: 2024-09-10
  • Date Complaint: 2024-09-13
  • VIN: WA1BNAFY6J2
  • Components: SUSPENSION
  • Summary: When going in for an oil change and tire change the dealer noticed both rear springs were broken.
Audi Q5 2018
  • Date Of Incident: 2024-08-19
  • Date Complaint: 2024-09-11
  • VIN: WA1CNAFY3J2
  • Components: ELECTRICAL SYSTEM,SEATS,ENGINE
  • Summary: The comfort control module in the trunk of the car was sitting in water due to an ingress of water coming in the car. The car would not start due to this water ingress and could have shut off completely on the freeway or while driving. This caused my car to completely shut off and malfunction. There were no warning lamps or messages of the problem. I found out about the problem by taking the car to the Audi dealership. They originally thought the problem was the gateway module which has already been recalled due to the same problem of an ingress of water. The Audi dealership has claimed that the ingress of water is from a clogged drain pipe in the sunroof. They said there is nothing you can do to prevent this from happening.
Audi Q5 2018
  • Date Of Incident: 2024-08-27
  • Date Complaint: 2024-08-28
  • VIN: WA1BNAFY3J2
  • Components: EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE
  • Summary: The panel showed vehicle lights malfunction. The side marker lights are on all the time. This happened without any accident or changes of the setting.
Audi Q5 2018
  • Date Of Incident: 2024-08-01
  • Date Complaint: 2024-08-28
  • VIN: WA1BNAFY3J2
  • Components: FORWARD COLLISION AVOIDANCE
  • Summary: Such incident happened two times: when I was driving at normal speed, another vehicle quickly approached me from back while switching to my lane. Out of any instruction, my vehicle applied brakes to decelerate. This almost caused crash and put my safety at high risk!
Audi Q5 2015
  • Date Of Incident: 2024-07-15
  • Date Complaint: 2024-08-25
  • VIN: WA1CMAFP3FA
  • Components: EXTERIOR LIGHTING
  • Summary: Level sensor on left rear suspension failed, causing headlights to be pointed downward and not safely lighting the road ahead. The sensor failed due to poor design, metal-to-metal ball and socket linkage in a corrosion-assured location under the car. When the metal-to-metal ball and socket corroded and froze, resulting load caused the sensor linkage to break. A search of Audi forums indicates that this problem is not uncommon, and this same sensor design is used in other Audi models and variants.
Audi Q5 2010
  • Date Of Incident: 2024-08-16
  • Date Complaint: 2024-08-23
  • VIN: WA1LKAFP2AA
  • Components: SUSPENSION
  • Summary: Rear Subframe has severe rust through caused by plastic covers that trap moisture. This is a danger as the rust is so severe it will impact suspension, lower control arm in the rear. It was not inspected by anyone other than myself. No warning lamps. I noticed one of the plastic pieces hanging down from the vehicle that led me to inspect the cause of this part coming loose.
Audi Q5 2016
  • Date Of Incident: 2023-01-23
  • Date Complaint: 2024-08-22
  • VIN: WA1L2AFP8GA
  • Components: ENGINE
  • Summary: The vehicle engine no longer works. The coolant line broke without warning, and the whole engine needs to be replaced. The vehicle no longer works
Audi Q5 2018
  • Date Of Incident: 2024-08-12
  • Date Complaint: 2024-08-19
  • VIN: WA1BNAFYXJ2
  • Components: ELECTRICAL SYSTEM,VISIBILITY
  • Summary: The contact owns a 2018 Audi Q5. The contact stated while driving 30 MPH, several unknown warning lights were illuminated. Additionally, the turn signals were inoperable. The contact pulled over and noticed that the rear lights including brake lights and turn signals were not operational. The vehicle was taken to the dealer where the cause was diagnosed as a sunroof drain line leakage that caused electrical damage due to water build-up, which damaged the control module. The contact stated that the drain lines needed to be unclogged and the control module needed to be replaced. The contact stated that the vehicle was at the dealer awaiting the repairs. The contact was concerned that the Owner’s Manual did not guide sunroof maintenance to prevent the failure. The contact opened the rear hatch and found water accumulation under the mat. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
Audi Q5 2018
  • Date Of Incident: 2024-08-08
  • Date Complaint: 2024-08-13
  • VIN: WA1BNAFY9J2
  • Components: ELECTRICAL SYSTEM
  • Summary: Starter button does not work. use of emergency start only. Dealership says rain water running off car towards the back, gets into the wiring and causes massive damage. getting a bill of over $11,000 There are recalls on this for other Q5 years but not 2018.
Audi Q5 2018
  • Date Of Incident: 2024-08-06
  • Date Complaint: 2024-08-07
  • VIN: WA1ANAFYXJ2
  • Components: ELECTRICAL SYSTEM,STRUCTURE
  • Summary: The contact owns a 2018 Audi Q5. The contact stated that while driving at an undisclosed speed at night, upon reaching the destination, the contact became aware that the headlights would not turn off. After which, the vehicle failed to restart, and the vehicle was towed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V947000 (Electrical System, Structure); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Audi Q5 2018
  • Date Of Incident: 2024-07-19
  • Date Complaint: 2024-08-06
  • VIN: WA1BNAFY9J2
  • Components: SUSPENSION
  • Summary: My dealer informed me during a routine inspection that the rear coils springs were about to break and needed replacement at only 66653 miles. Web search revealed many others who have actually failed. Manufacturer will not cover 'out of warranty' repair. As a mechanical engineer with 45 years in the light vehicle industry - 30 in safety - I can say that coil springs do not routinely fail, especially at this mileage. If the do fail at speed I'd certainly expect potential loss of control by the surprised diver.

Latest 5 recalls Audi Q5

The National Highway Traffic Safety Administration (NHTSA) has issued 79 recalls for different components of the Audi Q5.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Audi Q5 2023
  • Report Received Date: 2024-04-03
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
  • Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
  • Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
  • Model: Audi Q5 2020
  • Report Received Date: 2023-12-13
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
  • Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
  • Consequence: An overheated outlet or charging cable can increase the risk of a fire.
  • Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
  • Model: Audi Q5 2021
  • Report Received Date: 2023-12-13
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
  • Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
  • Consequence: An overheated outlet or charging cable can increase the risk of a fire.
  • Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
  • Model: Audi Q5 2022
  • Report Received Date: 2023-12-13
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
  • Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
  • Consequence: An overheated outlet or charging cable can increase the risk of a fire.
  • Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
  • Model: Audi Q5 2023
  • Report Received Date: 2023-12-13
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
  • Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
  • Consequence: An overheated outlet or charging cable can increase the risk of a fire.
  • Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Latest negative Audi Q5 car reviews

  1. Vincent Koepp 2024-11-24

    Vehicle year: 2018

    Could you please check the noise coming from under the dash? Every time I start the car and reach a speed between 15-20 miles, I hear a solenoid activation noise. I have tried restarting the car and reaching the same speed, but the noise persists. According to Audi, this is normal. However, I have noticed that prior year Q5s do not make this noise, nor do any Q7s or other models.

  2. Major Koepp 2024-11-24

    Vehicle year: 2022

    I have complete confidence in driving it. Although, I must admit that we experienced a transmission issue that left us stranded after a year of use. Additionally, we encountered an electric failure at one point. However, we were able to resolve the issue by replacing three modules for the air conditioning.

  3. Wayne Ullrich 2024-11-19

    Vehicle year: 2022

    The Audi Q5 is often considered a luxury SUV, but let's take a closer look at its real performance and suitability as a family car. When it comes to the chassis, the Audi dealer assured me that the standard chassis in combination with 19-inch wheels is very comfortable, so I decided not to order the optional air suspension due to delivery issues in 2022. However, I found that this combination is not as comfortable as advertised and may not be suitable for normal daily use. While Audi does offer higher comfort chassis solutions without air suspension, it seems unnecessary to pay extra for the same thing. Moving on to the interior, I found that the seats are not very comfortable and it can be difficult to find the right driving position. The center console only has two small drawers that aren't very useful, and the compartment below the elbow rest is the smallest in its class. Additionally, the slideable phone charger takes up space that could be used for cupholders, which are the only loading compartment of reasonable size. The material selection is not up to the level of luxury, as the plastic materials are not very soft and are more on par with standard class materials. On the other hand, the piano gloss on the middle console is a nice touch, although not very practical. Unfortunately, Audi has removed the remote control of the touch display from the middle console, so the only option is to work with the touchscreen directly while driving, which can be inconvenient. Additionally, the navigation does not provide alternative routes automatically if there is a traffic issue in front of you, and you have to hit a tiny button on the touchscreen while driving. Overall, while the Audi Q5 has some drawbacks, it still has many great features that make it a solid choice for a luxury SUV.As someone who is 179 cm tall, I found that when I adjusted the driver's seat to my liking, there was no legroom left for passengers in the rear seats. Unfortunately, the car cannot comfortably accommodate five passengers due to the large and tall tunnel. The investment in the rear seat package seems unnecessary as it only allows for the rear seats to be pulled forward, further reducing the already insufficient legroom. Additionally, the trunk size is appropriate, but the surface is not flat and there are no hooks for bags. If you are considering the Q5 as a family car, it may be worth reconsidering. It is misleading to compare this car to the GLC or X3 in terms of luxury level and driving comfort. Instead, it may be more appropriate to compare it to lower-cost options. It seems that Audi is selling low-cost solutions at a premium price.

  4. Thad Bechtelar 2024-11-12

    Vehicle year: 2012

    I had a terrible experience with my Audi Q5. Despite the engine type being covered in other models, Audi refused to assist me with the high pressure fuel pump and turbo failures, as well as other issues. Even though there are multiple class actions against Audi Q5, they refused to reimburse me for the $10k of repairs I had to pay for. Unfortunately, the brand no longer stands behind their cars or cares about their customers after being purchased by VW. I hope Audi takes responsibility for their defective tensioner and improves their customer service in the future.

  5. Herminio Predovic 2024-11-12

    Vehicle year: 2011

    I purchased my vehicle on March 1st, 2021, and was not informed of any potential oil consumption issues. However, within 4 weeks, I had to add 4 quarts of oil. Despite my attempts to seek assistance from the dealer and Audi USA, I have not received any satisfactory resolution. I am confident that this issue can and should be addressed by the manufacturer.

Latest positive Audi Q5 car reviews

  1. Eriberto Crooks 2024-11-29

    Vehicle year: 2020

    This car is amazing in terms of safety. I was rear-ended with my child in the car, hit going around 50MPH. The Tesla that hit me was totaled, but my Audi held up amazingly and was able to be repaired. I'm convinced that if I had any other car, the Tesla would have ended up in the back seat with my son. I'm really impressed with this car!

  2. Wyatt Runte 2024-11-28

    Vehicle year: 2010

    It sounds like you really found your dream car with the Q5! Even though you had already made a deal on a BMW X3, it seems like the Q5 was the one that truly captured your heart. It's great to hear that you're enjoying driving it so much, especially since you spend a lot of time on the road. The cockpit sounds like it's a particularly nice feature, especially at night. Overall, it sounds like you made the right choice with the Q5!

  3. Lonny Haag 2024-11-26

    Vehicle year: 2023

    Just purchased my SUV from Audi Plano. I'm so glad I did! It drives fantastic and I'm getting so many compliments. Love it!

  4. Kenny Jacobs 2024-11-22

    Vehicle year: 2013

    Just bought a 2013 Audi Q5 3.0. It's a great car to drive with lots of power. It has all the luxury items and looks really good. Unfortunately, the backup camera is not working properly. It will come on sometimes for a second but then shuts off. I'm hoping the dealer will be able to help me with this issue.

  5. Samir Haag 2024-11-21

    Vehicle year: 2009

    Congratulations on your new Q5 Premium Plus with Navigation! It sounds like you made a great choice. Although you had to pay MSRP due to its popularity, it's great to hear that Audi is now offering 2.9%, 36 months financing and will make your first 2 payments. That's like 0% financing plus a $500 discount! Your wife must be thrilled with the car's handling and superior interior, not to mention the LED lights and huge side mirrors. While you mentioned that the interior space is relatively small compared to the RX350, it still sounds like the perfect car for your needs.

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