Audi Q5 problems
The Audi Q5 is a series of compact luxury crossover SUVs produced by the German luxury car manufacturer Audi from 2008. The original first-generation (Typ 8R) model was the third member of the B8 family to be released after the Audi A5 and fourth-generation A4, all being based on the Audi MLB platform. The second generation Q5 (Typ 80A) debuted in 2016 and shares the Audi MLB Evo platform with the corresponding B9 versions of the A4 and A5.
First generation (Typ 8R; 2008)
Audi Cross Cabriolet quattro concept (2007)
A concept vehicle for the then upcoming Q5, this was a 2-door convertible with a 3.0 TDI engine rated at 240 PS (177 kW; 237 hp) and 500 N⋅m (369 lbf⋅ft) torque, quattro permanent four wheel drive, 8-speed automatic transmission, Copper Sunset body, LED headlights, 21-inch wheels with 265/35R21 tyres, seats with White Stone leather upholstery, MMI, 505W Bang & Olufsen sound system and internet radio, CDC (continuous damping control) shock absorbers, electric ride height adjustment (40 mm), 380/356 mm front/rear ceramic brake discs with 6-piston monobloc aluminium front, and floating rear callipers, Audi Drive Select. The vehicle was unveiled at the 2007 Los Angeles Auto Show.
Initial version
Q5 (2008)
The vehicle was unveiled at the 2008 Beijing Auto Show, and later at the 2008 Los Angeles Auto Show.
Early models include the 2.0 TFSI quattro (211PS), 2.0 TDI quattro (170PS), 3.0 TDI quattro.
Initial vehicle models for US, Canada & Brazil include the 3.2 FSI.
The Q5 commenced shipments in October 2008 for Europe, and in the first quarter of 2009 for North America.
The US model went on sale in March 2009 as a 2009 model year vehicle. Early models include 3.2 FSI quattro and the 2.0 TFSI quattro (211PS) was added in 2011 model year.
Indian models went on sale in June 2009, and were initially built by Audi's Ingolstadt facility, but are now being built at its Aurangabad, Maharashtra, India plant. Launch models include 3.0 TDI, 2.0 TFSI (211 PS).
Middle East models went on sale in 2009 Q2. Launch models include 2.0 TFSI (211 PS), 3.2 FSI.
Japanese models include 2.0 TFSI quattro (211 PS), 3.2 FSI quattro.
Social links
Audi Q5 model years
Common Audi Q5 problems
The Audi Q5, a popular compact luxury SUV, has had its fair share of common problems reported by owners over the years. Here are some of the most significant issues, based on the search results:
- Excessive oil consumption: The 2011 Q5, along with other Audi models with turbocharged engines, faced problems with excessive oil consumption. A lawsuit was filed against Audi for this issue, but the company settled without admitting fault.
- Defects in the Start-Stop system: The 2017-2020 Q5 models have experienced problems with the vehicle's Start-Stop system, leading to issues like delayed acceleration response and power steering and brake shut-offs, making the car dangerous to drive.
- Leaking fuel pump flanges: The fuel pump flange supplied to Audi developed hairline cracks, leading to small leaks. This issue posed a risk of fire due to flammable liquid coming into contact with internal components.
- Automatic transmission failure: The 2009-2010 and 2012 Audi Q5 models have experienced issues with automatic transmission failure, including problems like sudden transmission lockup, rough shifting, and complete transmission breakdown, requiring expensive repairs or replacements.
- Sunroof leaks and failures: Sunroof leaks and operational failures have been reported in the 2009-2017 models, often due to faulty seals or drainage issues, leading to water ingress and potential damage to the interior and electronic components.
- Faulty steering: The 2014-2017 Audi Q5 models have had issues with stiff steering and unusual noises during low-speed maneuvers or while the vehicle is stationary.
- Electrical issues: The 2009-2016 models have faced a range of electrical problems, affecting everything from dashboard warning lights and exterior lighting to the infotainment system and electronic rearview.
- Suspension woes: The 2009-2012 models have faced suspension-related complaints, with most owner-reported issues centering around airbag and seatbelt problems, fuel system issues, and automatic gearbox failures.
These issues highlight the importance of thoroughly researching a vehicle's history and potential problems before making a purchase, especially when considering a used Audi Q5.
Is the Audi Q5 a reliable car?
Common Audi Q5 Problems. According to RepairPal, the Audi Q5's reliability rating is 3.0 out of 5.0, rated Average. If you're going to buy a used Audi Q5, here are some of its most common reliability woes: Defective timing chains: 2011-2012 Q5's timing chains were reportedly prone to early failure.
What are the problems with the Audi Q5?
Q5 3.2 V6 Problems
The 3.2 V6 is one of the more reliable engine options for the Q5, but it was only offered in the first couple of years of production. Some of the most common problems on this engine are coolant leaks, thermostats, secondary air, and oil filter housing leaks.
What is the engine failure of the Audi Q5?
(Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
How many miles will an Audi Q5 last?
Based on available information from reputable sources and customer accounts, the Audi Q5 can reach between 150,000 and 200,000 miles before encountering significant problems. However, achieving this mileage range will require steadfast maintenance and conservative usage.
Percentage distribution of complaints by Audi Q5 years
We have researched Audi problems and analysed all the complaints filed against Audi Q5 cars and compiled the top 5 most problematic Audi Q5 model years:
Below you can see the percentage distribution of known problems by Audi Q5 model years.
Distribution of the number of complaints by Audi Q5 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Audi Q5 car problems categorized by type of issue
After analysing all complaints related to Audi Q5 , it was concluded that the most common issues with these cars are:
- Engine problems
- Air bags problems
- Electrical system problems
- Fuel/propulsion system problems
- Unknown or other problems
The graph below shows statistics for all Audi Q5 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Q5 model years
A total of 49 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Q5 model years
There were a total of 10 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Q5 model years
There were a total of 43 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1023 complaints about various vehicle components related to the Audi Q5 . Below are the 25 most recent complaints reported for Audi Q5 vehicles.
Latest 25 complaints
Audi Q5 2018
- Date Of Incident: 2024-10-22
- Date Complaint: 2024-10-23
- VIN: WA1ANAFY9J2
- Components: POWER TRAIN,ENGINE
- Summary: My truck was part of a recall regarding my water pump and coolant leaking. I went for service at the Naperville Audi dealership and they basically gave me the run around and didn’t honor the recall lied and said they replaced my thermostat and never did. I had my car towed twice on 10/22 basically left stranded. Audi corporate advised them to fix my car due to the recall and they failed to do so.
Audi Q5 2015
- Date Of Incident: 2024-10-09
- Date Complaint: 2024-10-19
- VIN: WA1LFAFP3FA
- Components: POWER TRAIN,WHEELS,UNKNOWN OR OTHER
- Summary: Recently purchased a used vehicle from this dealership that there is a major issue with the drive train including the cv axel and also an issue with the tires that are on the vehicle. One of the tires had gone flat so I took it to the local Les Schwab to have it inspected and was told that I could not repaired it and that they could not sell me and put on the one tire because the vehicle manufacturer size was not met and that it can cause a danger on my 2015 Audi Q5 premium plus. The tire size that was on the vehicle that was purchased is 255/35ZR19, the manufacturers size is 235/55R19 per the les Schwab it can damage the vehicle and decrease the performance of the function of the vehicle which also impacts the speedometer reading and also the mileage tracking adding additional strain on the vehicle as well as decreasing its value faster. The vehicle is an all-wheel drive car and have the incorrect size is a safety concern as well as increasing the amount of mile that are driven that are artificial, also messing with the speedometer reading to have to go 10 mile over the limit to make it go the correct speed, this makes the computer think the vehicle is driving more mile than it is. I have informed the dealer of the issues, and they have refused to help and state that there is nothing to be concerned about. This information was not disclosed to me when purchasing the vehicle.
Audi Q5 2013
- Date Of Incident: 2024-03-17
- Date Complaint: 2024-10-15
- VIN: WA1LFAFP9DA
- Components: SUSPENSION,STRUCTURE
- Summary: The rear subframe has plastic "stone guards" to protect the frame from being damaged in off-road conditions. Where these stone guards are attached, the subframe has rotted/rusted large holes. Water and salt from winter seasons can get trapped behind these guards. A subframe on a vehicle at this age should NOT have complete holes rotted through. Let alone a vehicle brand such as Audi, known for quality. The rear subframe connects the rear suspension and AWD drivetrain to the unibody of the vehicle. This is a major safety concern. It has not been inspected by the manufacturer; my Audi dealer denied this could happen. I am part of a few Audi groups/forums with others facing the same issues, and Audi replacing the subframe under the corrosion warranty. This is a widespread issue amongst the forums. There are no warnings or symptoms as of yet. I noticed the holes 3/17/24. The vehicle has been somewhat sufficient to operate. I just don't want to be traveling down the road with my family in the vehicle if the subframe collapses. I am afraid to fully remove the stone guards as others on the forums claimed that Audi would do nothing for them after removing the guards. Being that they are "protection".
Audi Q5 2018
- Date Of Incident: 2024-06-13
- Date Complaint: 2024-09-23
- VIN: WA1BNAFY3J2
- Components: EXTERIOR LIGHTING
- Summary: On 06/13/24, milage 61023, I experienced a failure in Left Tail Light. There was no damage to the housing unit, ie a crack in the lighting unit, but I was advised that the entire housing unit needed to be replaced as there was water in the housing unit that corroded the light socket for the led light. The repair was $470.00 for parts and $100 in labor subtotal $570.00 before tax and a dealer discount of $57. 03 total $541.51. I was shocked that it was over $500 to replace a brake light. Then 09/12/24, milage 63515, (3) months and 2,492 miles later I experienced a failure in the Right Tail Light. Again, there was no damage to the housing unit and I was advised that the entire housing unit needed to be replaced as there was water in the housing unit that corroded the light socket for the led light. This repair was provided to me with a dealer discount to the price after tax $481.59. When I asked if this was a recall item I was told no it is not. I asked if there was after-market replacement part as this seems to be a product defect I was told no there are no after-market parts available. I was told that these parts are kept in stock as this is a know issue for all Audi's with the tail brake lights close to the bumper. This is a safety issue as you can not drive the car with a defective brake light. I called Audi USA and reported my complaint and asked for some compensation but more importantly wanted to document this safety issue and after review was offered $200 off future repairs at my local dealer. This is safety issue and there is no reason to pay $1,023.10 for required brake lights repair due to housing unit that does not keep moisture out.
Audi Q5 2018
- Date Of Incident: 2024-09-10
- Date Complaint: 2024-09-13
- VIN: WA1BNAFY6J2
- Components: SUSPENSION
- Summary: When going in for an oil change and tire change the dealer noticed both rear springs were broken.
Audi Q5 2018
- Date Of Incident: 2024-08-19
- Date Complaint: 2024-09-11
- VIN: WA1CNAFY3J2
- Components: ELECTRICAL SYSTEM,SEATS,ENGINE
- Summary: The comfort control module in the trunk of the car was sitting in water due to an ingress of water coming in the car. The car would not start due to this water ingress and could have shut off completely on the freeway or while driving. This caused my car to completely shut off and malfunction. There were no warning lamps or messages of the problem. I found out about the problem by taking the car to the Audi dealership. They originally thought the problem was the gateway module which has already been recalled due to the same problem of an ingress of water. The Audi dealership has claimed that the ingress of water is from a clogged drain pipe in the sunroof. They said there is nothing you can do to prevent this from happening.
Audi Q5 2018
- Date Of Incident: 2024-08-27
- Date Complaint: 2024-08-28
- VIN: WA1BNAFY3J2
- Components: EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE
- Summary: The panel showed vehicle lights malfunction. The side marker lights are on all the time. This happened without any accident or changes of the setting.
Audi Q5 2018
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-08-28
- VIN: WA1BNAFY3J2
- Components: FORWARD COLLISION AVOIDANCE
- Summary: Such incident happened two times: when I was driving at normal speed, another vehicle quickly approached me from back while switching to my lane. Out of any instruction, my vehicle applied brakes to decelerate. This almost caused crash and put my safety at high risk!
Audi Q5 2015
- Date Of Incident: 2024-07-15
- Date Complaint: 2024-08-25
- VIN: WA1CMAFP3FA
- Components: EXTERIOR LIGHTING
- Summary: Level sensor on left rear suspension failed, causing headlights to be pointed downward and not safely lighting the road ahead. The sensor failed due to poor design, metal-to-metal ball and socket linkage in a corrosion-assured location under the car. When the metal-to-metal ball and socket corroded and froze, resulting load caused the sensor linkage to break. A search of Audi forums indicates that this problem is not uncommon, and this same sensor design is used in other Audi models and variants.
Audi Q5 2010
- Date Of Incident: 2024-08-16
- Date Complaint: 2024-08-23
- VIN: WA1LKAFP2AA
- Components: SUSPENSION
- Summary: Rear Subframe has severe rust through caused by plastic covers that trap moisture. This is a danger as the rust is so severe it will impact suspension, lower control arm in the rear. It was not inspected by anyone other than myself. No warning lamps. I noticed one of the plastic pieces hanging down from the vehicle that led me to inspect the cause of this part coming loose.
Audi Q5 2016
- Date Of Incident: 2023-01-23
- Date Complaint: 2024-08-22
- VIN: WA1L2AFP8GA
- Components: ENGINE
- Summary: The vehicle engine no longer works. The coolant line broke without warning, and the whole engine needs to be replaced. The vehicle no longer works
Audi Q5 2018
- Date Of Incident: 2024-08-12
- Date Complaint: 2024-08-19
- VIN: WA1BNAFYXJ2
- Components: ELECTRICAL SYSTEM,VISIBILITY
- Summary: The contact owns a 2018 Audi Q5. The contact stated while driving 30 MPH, several unknown warning lights were illuminated. Additionally, the turn signals were inoperable. The contact pulled over and noticed that the rear lights including brake lights and turn signals were not operational. The vehicle was taken to the dealer where the cause was diagnosed as a sunroof drain line leakage that caused electrical damage due to water build-up, which damaged the control module. The contact stated that the drain lines needed to be unclogged and the control module needed to be replaced. The contact stated that the vehicle was at the dealer awaiting the repairs. The contact was concerned that the Owner’s Manual did not guide sunroof maintenance to prevent the failure. The contact opened the rear hatch and found water accumulation under the mat. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
Audi Q5 2018
- Date Of Incident: 2024-08-08
- Date Complaint: 2024-08-13
- VIN: WA1BNAFY9J2
- Components: ELECTRICAL SYSTEM
- Summary: Starter button does not work. use of emergency start only. Dealership says rain water running off car towards the back, gets into the wiring and causes massive damage. getting a bill of over $11,000 There are recalls on this for other Q5 years but not 2018.
Audi Q5 2018
- Date Of Incident: 2024-08-06
- Date Complaint: 2024-08-07
- VIN: WA1ANAFYXJ2
- Components: ELECTRICAL SYSTEM,STRUCTURE
- Summary: The contact owns a 2018 Audi Q5. The contact stated that while driving at an undisclosed speed at night, upon reaching the destination, the contact became aware that the headlights would not turn off. After which, the vehicle failed to restart, and the vehicle was towed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V947000 (Electrical System, Structure); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Audi Q5 2018
- Date Of Incident: 2024-07-19
- Date Complaint: 2024-08-06
- VIN: WA1BNAFY9J2
- Components: SUSPENSION
- Summary: My dealer informed me during a routine inspection that the rear coils springs were about to break and needed replacement at only 66653 miles. Web search revealed many others who have actually failed. Manufacturer will not cover 'out of warranty' repair. As a mechanical engineer with 45 years in the light vehicle industry - 30 in safety - I can say that coil springs do not routinely fail, especially at this mileage. If the do fail at speed I'd certainly expect potential loss of control by the surprised diver.
Latest 5 recalls Audi Q5
The National Highway Traffic Safety Administration (NHTSA) has issued 79 recalls for different components of the Audi Q5.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Audi Q5 2023
- Report Received Date: 2024-04-03
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
- Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
- Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
- Model: Audi Q5 2020
- Report Received Date: 2023-12-13
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- Model: Audi Q5 2021
- Report Received Date: 2023-12-13
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- Model: Audi Q5 2022
- Report Received Date: 2023-12-13
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- Model: Audi Q5 2023
- Report Received Date: 2023-12-13
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Latest negative Audi Q5 car reviews
Latest positive Audi Q5 car reviews
-
Vehicle year: 2020
I drive a Lexus RX, which I bought after a lot of research. I absolutely love this car! It grips the road really well, and the handling and acceleration are solid. The premium plus trim is a nice touch, and it gets good gas mileage. Compared to the Lexus, the pros are the acceleration, the handling, and the sporty ride. The only con is that you feel the road more, but I don't mind that at all. It has a nice range for a full tank.
-
Vehicle year: 2019
I recently purchased the new Acura RDX, which was supposed to be a rival to the German smaller SUV's. However, I found that it did not meet my expectations. Despite being a few thousand dollars cheaper, the Acura was noisy, had a glitchy infotainment system, and rattled. I decided to switch to the 2019 Q5, which is a million times better made car and still thousands less than a similar X3 or XC60. I was lucky that the dealer installed Michelin tires, which are less noisy. Overall, I am very happy with my decision to switch to the Q5.
-
Vehicle year: 2017
After extensive research for a mid-level luxury car, the Q5 proved to be the perfect fit for all my needs. Although there is slightly more road noise on the highway than anticipated, the overall performance of the vehicle is exceptional. The Q5 is a luxurious and practical car that looks stunning on the road.
-
Vehicle year: 2017
I recently traded in my 2.0 liter q5 for a loaded 3.0 and I absolutely love this vehicle! It's heavier than the 2.0 and performs better in ice and snow. The 3.0 liter engine is very quick and responsive when you need it. The ride is quiet, and the sunroof is huge with no vibration even when the windows are up, which is a first for me. The only downside is that the voice command could be better, but that's a minor complaint. I prefer a stiff and secure ride, and this model delivers just that. I decided to buy it before the model change because I knew what I was getting and really like this model.
-
Vehicle year: 2016
I had the pleasure of driving the 3.0T equipped 2016 Audi Q5, a well-built and great-performing luxury SUV. I chose the S-Line model, which has some of the nicest body lines that complement the Black Optics over Ibis white color scheme. Equipped with the Tech package and 21
Are you having problems with your Audi Q5?
Hershel Rice 2025-11-12
Vehicle year: 2018
We had a major camshaft failure within 250 miles of ownership on one of the last 2017 Q5's, but Audi was kind enough to swap our car for a new 2018 Q5. While we agree with what others have written about the new 2018 Q5, we have unfortunately encountered some initial quality issues around the steering wheel and driver side mirror. We pointed out both issues on initial delivery of the car, but they have unfortunately become long drawn out issues with service and then corporate Audi got involved. The driver mirror had some unexplained heavy caking on inside, sides and bottom (almost like paint primer) that service rushed to clean, which they only got about 1/3 off. Then left us with the car, so that they could work on it again when we brought back to replace the steering wheel that had a 1
Walker McGlynn 2025-11-11
Vehicle year: 2022
I recently purchased a 2021 Q5, but unfortunately, I encountered an issue with the Navigation system right after driving off the lot. I immediately contacted the dealer, and they suggested a factory reset on the computer. However, this did not resolve the issue. I returned the car to the dealer, and they informed me that this is a known issue that they will fix, but they are unsure of the timeline. As a loyal Audi customer, I am disappointed with this experience. I hope that the dealer can resolve this issue promptly and restore my confidence in the brand.
Emory Brekke 2025-11-08
Vehicle year: 2018
I recently switched from a 2018 X3 to a 2018 Q5 at the last minute for a 3-year lease. While the cabin material and advanced technology were impressive, I did experience some issues. The cabin noise was low during cruising and the car handling was good, but the technology was not very intuitive. On the downside, ABS activation at 24/25 MPH produced 2-3 clicks that the driver could feel through the gas pedal and could be heard by the passenger. Additionally, the Pre-sense feature was too sensitive for NYC and would often break the car for no reason while parallel parking, even when going less than 5 MPH with nothing behind or on the side. While releasing the brake in reverse (without stepping on the gas), the car would vibrate as if it was going to cut out, which was concerning. Overall, I regretted my switch from the X3 to the Q5 and ended up paying more on a monthly basis for a car that did not meet my basic expectations. I learned that new isn't always better and that it's important to consider all aspects of a car before making a decision.
Pablo Ullrich 2025-11-06
Vehicle year: 2013
The Q5 is a great car, but unfortunately, I had a bad experience with mine and cannot give it a positive review. The skylight shattered on its own during very cold weather, which I was informed is a known issue with the 2012 Q5 in such conditions. The dealer has had my car for a month, and it is still not fixed as they are waiting for the correct replacement part to arrive from Germany. While Rusnak has offered to make it up to me with a couple of payments, it doesn't fully compensate for the time lost. I purchased the car with the intention of driving it, but so far, it just hasn't worked out as planned.
Elmo Stracke 2025-11-06
Vehicle year: 2009
This car was my first luxury car, but unfortunately, it has been a disappointment. The engine light comes on and stays on, but the dealer has been unable to find the problem. Additionally, the air conditioner only works sometimes, and the car has trouble restarting after gassing up. The service has not lived up to what was promised in the sales pitch. If I could get my money back, I would sell it tomorrow. My husband has driven several luxury cars without experiencing these kinds of headaches.