Audi Q5 problems
The Audi Q5 is a series of compact luxury crossover SUVs produced by the German luxury car manufacturer Audi from 2008. The original first-generation (Typ 8R) model was the third member of the B8 family to be released after the Audi A5 and fourth-generation A4, all being based on the Audi MLB platform. The second generation Q5 (Typ 80A) debuted in 2016 and shares the Audi MLB Evo platform with the corresponding B9 versions of the A4 and A5.
First generation (Typ 8R; 2008)
Audi Cross Cabriolet quattro concept (2007)
A concept vehicle for the then upcoming Q5, this was a 2-door convertible with a 3.0 TDI engine rated at 240 PS (177 kW; 237 hp) and 500 N⋅m (369 lbf⋅ft) torque, quattro permanent four wheel drive, 8-speed automatic transmission, Copper Sunset body, LED headlights, 21-inch wheels with 265/35R21 tyres, seats with White Stone leather upholstery, MMI, 505W Bang & Olufsen sound system and internet radio, CDC (continuous damping control) shock absorbers, electric ride height adjustment (40 mm), 380/356 mm front/rear ceramic brake discs with 6-piston monobloc aluminium front, and floating rear callipers, Audi Drive Select. The vehicle was unveiled at the 2007 Los Angeles Auto Show.
Initial version
Q5 (2008)
The vehicle was unveiled at the 2008 Beijing Auto Show, and later at the 2008 Los Angeles Auto Show.
Early models include the 2.0 TFSI quattro (211PS), 2.0 TDI quattro (170PS), 3.0 TDI quattro.
Initial vehicle models for US, Canada & Brazil include the 3.2 FSI.
The Q5 commenced shipments in October 2008 for Europe, and in the first quarter of 2009 for North America.
The US model went on sale in March 2009 as a 2009 model year vehicle. Early models include 3.2 FSI quattro and the 2.0 TFSI quattro (211PS) was added in 2011 model year.
Indian models went on sale in June 2009, and were initially built by Audi's Ingolstadt facility, but are now being built at its Aurangabad, Maharashtra, India plant. Launch models include 3.0 TDI, 2.0 TFSI (211 PS).
Middle East models went on sale in 2009 Q2. Launch models include 2.0 TFSI (211 PS), 3.2 FSI.
Japanese models include 2.0 TFSI quattro (211 PS), 3.2 FSI quattro.
Social links
Audi Q5 model years
Common Audi Q5 problems
The Audi Q5, a popular compact luxury SUV, has had its fair share of common problems reported by owners over the years. Here are some of the most significant issues, based on the search results:
- Excessive oil consumption: The 2011 Q5, along with other Audi models with turbocharged engines, faced problems with excessive oil consumption. A lawsuit was filed against Audi for this issue, but the company settled without admitting fault.
- Defects in the Start-Stop system: The 2017-2020 Q5 models have experienced problems with the vehicle's Start-Stop system, leading to issues like delayed acceleration response and power steering and brake shut-offs, making the car dangerous to drive.
- Leaking fuel pump flanges: The fuel pump flange supplied to Audi developed hairline cracks, leading to small leaks. This issue posed a risk of fire due to flammable liquid coming into contact with internal components.
- Automatic transmission failure: The 2009-2010 and 2012 Audi Q5 models have experienced issues with automatic transmission failure, including problems like sudden transmission lockup, rough shifting, and complete transmission breakdown, requiring expensive repairs or replacements.
- Sunroof leaks and failures: Sunroof leaks and operational failures have been reported in the 2009-2017 models, often due to faulty seals or drainage issues, leading to water ingress and potential damage to the interior and electronic components.
- Faulty steering: The 2014-2017 Audi Q5 models have had issues with stiff steering and unusual noises during low-speed maneuvers or while the vehicle is stationary.
- Electrical issues: The 2009-2016 models have faced a range of electrical problems, affecting everything from dashboard warning lights and exterior lighting to the infotainment system and electronic rearview.
- Suspension woes: The 2009-2012 models have faced suspension-related complaints, with most owner-reported issues centering around airbag and seatbelt problems, fuel system issues, and automatic gearbox failures.
These issues highlight the importance of thoroughly researching a vehicle's history and potential problems before making a purchase, especially when considering a used Audi Q5.
Is the Audi Q5 a reliable car?
Common Audi Q5 Problems. According to RepairPal, the Audi Q5's reliability rating is 3.0 out of 5.0, rated Average. If you're going to buy a used Audi Q5, here are some of its most common reliability woes: Defective timing chains: 2011-2012 Q5's timing chains were reportedly prone to early failure.
What are the problems with the Audi Q5?
Q5 3.2 V6 Problems
The 3.2 V6 is one of the more reliable engine options for the Q5, but it was only offered in the first couple of years of production. Some of the most common problems on this engine are coolant leaks, thermostats, secondary air, and oil filter housing leaks.
What is the engine failure of the Audi Q5?
(Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
How many miles will an Audi Q5 last?
Based on available information from reputable sources and customer accounts, the Audi Q5 can reach between 150,000 and 200,000 miles before encountering significant problems. However, achieving this mileage range will require steadfast maintenance and conservative usage.
Percentage distribution of complaints by Audi Q5 years
We have researched Audi problems and analysed all the complaints filed against Audi Q5 cars and compiled the top 5 most problematic Audi Q5 model years:
Below you can see the percentage distribution of known problems by Audi Q5 model years.
Distribution of the number of complaints by Audi Q5 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Audi Q5 car problems categorized by type of issue
After analysing all complaints related to Audi Q5 , it was concluded that the most common issues with these cars are:
- Engine problems
- Air bags problems
- Electrical system problems
- Fuel/propulsion system problems
- Unknown or other problems
The graph below shows statistics for all Audi Q5 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Q5 model years
A total of 49 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Q5 model years
There were a total of 10 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Q5 model years
There were a total of 43 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1023 complaints about various vehicle components related to the Audi Q5 . Below are the 25 most recent complaints reported for Audi Q5 vehicles.
Latest 25 complaints
Audi Q5 2018
- Date Of Incident: 2024-10-22
- Date Complaint: 2024-10-23
- VIN: WA1ANAFY9J2
- Components: POWER TRAIN,ENGINE
- Summary: My truck was part of a recall regarding my water pump and coolant leaking. I went for service at the Naperville Audi dealership and they basically gave me the run around and didn’t honor the recall lied and said they replaced my thermostat and never did. I had my car towed twice on 10/22 basically left stranded. Audi corporate advised them to fix my car due to the recall and they failed to do so.
Audi Q5 2015
- Date Of Incident: 2024-10-09
- Date Complaint: 2024-10-19
- VIN: WA1LFAFP3FA
- Components: POWER TRAIN,WHEELS,UNKNOWN OR OTHER
- Summary: Recently purchased a used vehicle from this dealership that there is a major issue with the drive train including the cv axel and also an issue with the tires that are on the vehicle. One of the tires had gone flat so I took it to the local Les Schwab to have it inspected and was told that I could not repaired it and that they could not sell me and put on the one tire because the vehicle manufacturer size was not met and that it can cause a danger on my 2015 Audi Q5 premium plus. The tire size that was on the vehicle that was purchased is 255/35ZR19, the manufacturers size is 235/55R19 per the les Schwab it can damage the vehicle and decrease the performance of the function of the vehicle which also impacts the speedometer reading and also the mileage tracking adding additional strain on the vehicle as well as decreasing its value faster. The vehicle is an all-wheel drive car and have the incorrect size is a safety concern as well as increasing the amount of mile that are driven that are artificial, also messing with the speedometer reading to have to go 10 mile over the limit to make it go the correct speed, this makes the computer think the vehicle is driving more mile than it is. I have informed the dealer of the issues, and they have refused to help and state that there is nothing to be concerned about. This information was not disclosed to me when purchasing the vehicle.
Audi Q5 2013
- Date Of Incident: 2024-03-17
- Date Complaint: 2024-10-15
- VIN: WA1LFAFP9DA
- Components: SUSPENSION,STRUCTURE
- Summary: The rear subframe has plastic "stone guards" to protect the frame from being damaged in off-road conditions. Where these stone guards are attached, the subframe has rotted/rusted large holes. Water and salt from winter seasons can get trapped behind these guards. A subframe on a vehicle at this age should NOT have complete holes rotted through. Let alone a vehicle brand such as Audi, known for quality. The rear subframe connects the rear suspension and AWD drivetrain to the unibody of the vehicle. This is a major safety concern. It has not been inspected by the manufacturer; my Audi dealer denied this could happen. I am part of a few Audi groups/forums with others facing the same issues, and Audi replacing the subframe under the corrosion warranty. This is a widespread issue amongst the forums. There are no warnings or symptoms as of yet. I noticed the holes 3/17/24. The vehicle has been somewhat sufficient to operate. I just don't want to be traveling down the road with my family in the vehicle if the subframe collapses. I am afraid to fully remove the stone guards as others on the forums claimed that Audi would do nothing for them after removing the guards. Being that they are "protection".
Audi Q5 2018
- Date Of Incident: 2024-06-13
- Date Complaint: 2024-09-23
- VIN: WA1BNAFY3J2
- Components: EXTERIOR LIGHTING
- Summary: On 06/13/24, milage 61023, I experienced a failure in Left Tail Light. There was no damage to the housing unit, ie a crack in the lighting unit, but I was advised that the entire housing unit needed to be replaced as there was water in the housing unit that corroded the light socket for the led light. The repair was $470.00 for parts and $100 in labor subtotal $570.00 before tax and a dealer discount of $57. 03 total $541.51. I was shocked that it was over $500 to replace a brake light. Then 09/12/24, milage 63515, (3) months and 2,492 miles later I experienced a failure in the Right Tail Light. Again, there was no damage to the housing unit and I was advised that the entire housing unit needed to be replaced as there was water in the housing unit that corroded the light socket for the led light. This repair was provided to me with a dealer discount to the price after tax $481.59. When I asked if this was a recall item I was told no it is not. I asked if there was after-market replacement part as this seems to be a product defect I was told no there are no after-market parts available. I was told that these parts are kept in stock as this is a know issue for all Audi's with the tail brake lights close to the bumper. This is a safety issue as you can not drive the car with a defective brake light. I called Audi USA and reported my complaint and asked for some compensation but more importantly wanted to document this safety issue and after review was offered $200 off future repairs at my local dealer. This is safety issue and there is no reason to pay $1,023.10 for required brake lights repair due to housing unit that does not keep moisture out.
Audi Q5 2018
- Date Of Incident: 2024-09-10
- Date Complaint: 2024-09-13
- VIN: WA1BNAFY6J2
- Components: SUSPENSION
- Summary: When going in for an oil change and tire change the dealer noticed both rear springs were broken.
Audi Q5 2018
- Date Of Incident: 2024-08-19
- Date Complaint: 2024-09-11
- VIN: WA1CNAFY3J2
- Components: ELECTRICAL SYSTEM,SEATS,ENGINE
- Summary: The comfort control module in the trunk of the car was sitting in water due to an ingress of water coming in the car. The car would not start due to this water ingress and could have shut off completely on the freeway or while driving. This caused my car to completely shut off and malfunction. There were no warning lamps or messages of the problem. I found out about the problem by taking the car to the Audi dealership. They originally thought the problem was the gateway module which has already been recalled due to the same problem of an ingress of water. The Audi dealership has claimed that the ingress of water is from a clogged drain pipe in the sunroof. They said there is nothing you can do to prevent this from happening.
Audi Q5 2018
- Date Of Incident: 2024-08-27
- Date Complaint: 2024-08-28
- VIN: WA1BNAFY3J2
- Components: EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE
- Summary: The panel showed vehicle lights malfunction. The side marker lights are on all the time. This happened without any accident or changes of the setting.
Audi Q5 2018
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-08-28
- VIN: WA1BNAFY3J2
- Components: FORWARD COLLISION AVOIDANCE
- Summary: Such incident happened two times: when I was driving at normal speed, another vehicle quickly approached me from back while switching to my lane. Out of any instruction, my vehicle applied brakes to decelerate. This almost caused crash and put my safety at high risk!
Audi Q5 2015
- Date Of Incident: 2024-07-15
- Date Complaint: 2024-08-25
- VIN: WA1CMAFP3FA
- Components: EXTERIOR LIGHTING
- Summary: Level sensor on left rear suspension failed, causing headlights to be pointed downward and not safely lighting the road ahead. The sensor failed due to poor design, metal-to-metal ball and socket linkage in a corrosion-assured location under the car. When the metal-to-metal ball and socket corroded and froze, resulting load caused the sensor linkage to break. A search of Audi forums indicates that this problem is not uncommon, and this same sensor design is used in other Audi models and variants.
Audi Q5 2010
- Date Of Incident: 2024-08-16
- Date Complaint: 2024-08-23
- VIN: WA1LKAFP2AA
- Components: SUSPENSION
- Summary: Rear Subframe has severe rust through caused by plastic covers that trap moisture. This is a danger as the rust is so severe it will impact suspension, lower control arm in the rear. It was not inspected by anyone other than myself. No warning lamps. I noticed one of the plastic pieces hanging down from the vehicle that led me to inspect the cause of this part coming loose.
Audi Q5 2016
- Date Of Incident: 2023-01-23
- Date Complaint: 2024-08-22
- VIN: WA1L2AFP8GA
- Components: ENGINE
- Summary: The vehicle engine no longer works. The coolant line broke without warning, and the whole engine needs to be replaced. The vehicle no longer works
Audi Q5 2018
- Date Of Incident: 2024-08-12
- Date Complaint: 2024-08-19
- VIN: WA1BNAFYXJ2
- Components: ELECTRICAL SYSTEM,VISIBILITY
- Summary: The contact owns a 2018 Audi Q5. The contact stated while driving 30 MPH, several unknown warning lights were illuminated. Additionally, the turn signals were inoperable. The contact pulled over and noticed that the rear lights including brake lights and turn signals were not operational. The vehicle was taken to the dealer where the cause was diagnosed as a sunroof drain line leakage that caused electrical damage due to water build-up, which damaged the control module. The contact stated that the drain lines needed to be unclogged and the control module needed to be replaced. The contact stated that the vehicle was at the dealer awaiting the repairs. The contact was concerned that the Owner’s Manual did not guide sunroof maintenance to prevent the failure. The contact opened the rear hatch and found water accumulation under the mat. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
Audi Q5 2018
- Date Of Incident: 2024-08-08
- Date Complaint: 2024-08-13
- VIN: WA1BNAFY9J2
- Components: ELECTRICAL SYSTEM
- Summary: Starter button does not work. use of emergency start only. Dealership says rain water running off car towards the back, gets into the wiring and causes massive damage. getting a bill of over $11,000 There are recalls on this for other Q5 years but not 2018.
Audi Q5 2018
- Date Of Incident: 2024-08-06
- Date Complaint: 2024-08-07
- VIN: WA1ANAFYXJ2
- Components: ELECTRICAL SYSTEM,STRUCTURE
- Summary: The contact owns a 2018 Audi Q5. The contact stated that while driving at an undisclosed speed at night, upon reaching the destination, the contact became aware that the headlights would not turn off. After which, the vehicle failed to restart, and the vehicle was towed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V947000 (Electrical System, Structure); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Audi Q5 2018
- Date Of Incident: 2024-07-19
- Date Complaint: 2024-08-06
- VIN: WA1BNAFY9J2
- Components: SUSPENSION
- Summary: My dealer informed me during a routine inspection that the rear coils springs were about to break and needed replacement at only 66653 miles. Web search revealed many others who have actually failed. Manufacturer will not cover 'out of warranty' repair. As a mechanical engineer with 45 years in the light vehicle industry - 30 in safety - I can say that coil springs do not routinely fail, especially at this mileage. If the do fail at speed I'd certainly expect potential loss of control by the surprised diver.
Latest 5 recalls Audi Q5
The National Highway Traffic Safety Administration (NHTSA) has issued 79 recalls for different components of the Audi Q5.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Audi Q5 2023
- Report Received Date: 2024-04-03
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
- Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
- Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
- Model: Audi Q5 2020
- Report Received Date: 2023-12-13
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- Model: Audi Q5 2021
- Report Received Date: 2023-12-13
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- Model: Audi Q5 2022
- Report Received Date: 2023-12-13
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- Model: Audi Q5 2023
- Report Received Date: 2023-12-13
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Latest negative Audi Q5 car reviews
Latest positive Audi Q5 car reviews
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Vehicle year: 2011
You made an excellent choice trading in your 1998 ML320 for a 2011 2.0T base model! After looking at new and used diesel ML's, Touareg, Highlander Hybrid, Venza, Pilot, and MDX, the Q5 was the clear winner, especially on twisty roads. It's amazing how much zip it has for a 4, and the brakes are awesome! You've already driven 3000 miles and haven't had any problems. Compared to your previous SUVs, including the ML, Pathfinder, and Volvo XC 70, it's really fun to drive. You'll have plenty of power driving over the Cascades from the valley and passing on the interstates. On a recent 400 mile trip down I-5, fully loaded with 4 people and luggage, you got an impressive 31 mpg at 65-75 mph. The base sound system with iPod is more than adequate, and the panoramic sunroof doesn't cause interior overheating in the Northwest with temps up to 90. We're thrilled to hear that you couldn't be happier so far!
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Vehicle year: 2009
I hope this message finds you well. I wanted to share my recent experience with my Audi Q5. Unfortunately, the coolant burst in the engine compartment and I had to have it towed to the dealership. The water pump failed at only 7,800 miles, which was a major issue. However, I am grateful that it was covered under warranty. I have noticed that many other Audi owners have experienced the same issue and I hope that Audi will address this with their current owners soon. Despite this issue, I have been very happy with my Audi Q5 and I am confident that the dealership will take care of the problem. Thank you for your time.
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Vehicle year: 2017
I've really become a big fan of diesel engines for their driving characteristics and efficiency. The Q5 TDI definitely lives up to my expectations. This SUV is impressively quick with minimal turbo lag, which gives me a lot of confidence when pulling out into traffic and merging, whether from a stop or at highway speeds. The engine is incredibly refined. As a family of four, I found the Q5 to be the perfect size. I also preferred the 3L TDI over the 2L offerings in BMW and MB. Going with the 3L doesn't have much of an impact on fuel economy, as I've been getting around 30 mpg around town and mid 30s on the highway. The seats are comfortable, although they could be a bit softer. The lumbar support is good, and the Bang and Olufsen sound system provides excellent sound quality. The MMI infotainment system takes some time to get used to, but it's logical once you learn your way around. Most selections are made using the center console, since there aren't many buttons on the steering wheel. I'm really enjoying the panoramic roof more than I expected, as it fills the interior with light and makes the car feel even roomier. I have the 20 inch wheels and I'm pleased that they don't make the ride harsh. This SUV has a firm ride and handles more like a sedan. Even on a 6 hour drive, I didn't feel fatigued and felt confident driving in a torrential rainstorm. I'm looking forward to seeing how it handles the snow once I put the 17 inch blizzaks on. Overall, I'm extremely satisfied with my purchase!
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Vehicle year: 2011
If you're considering a used car, we recommend checking if it has been serviced or repaired for engine oil consumption issues. It's worth noting that the piston rings have an inherent flaw that has been filed under a class action suit. However, the good news is that the piston ring replacement or engine replacement (depending on the severity of the issue) is covered as long as the vehicle has less than 80,000 miles. Although it may require some effort to get it fixed from the dealer, it's definitely worth it. The car has good fuel economy and a nice exterior and interior design, making it feel like a premium car at a reasonable price.
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Vehicle year: 2011
I recently purchased a 2011 2.0T SUV with a sunroof, but no Navi. I use it all the time for both highway and off-road/farm tracks, vet errands, and cross country trips. The SUV format is perfect for my needs. The first set of OEM tires lasted about 45k miles, but the new Pirellis are even better. I always keep a quart of SynthOil in the boot, and in 3 years, I have only added 4 quarts total. I'm glad to know that my experience is not unique, and I believe that this is not a major problem considering all the positives. The lifetime MPG is 24.7, and the audio/iPod/Sat is great. The cargo is functional, and there is plenty of passenger space. Overall, it's a solid and efficient SUV, and I can't think of anything else that would suit me better. Although I do have a soft spot for that Subaru/dog commercial, the Q5 is perfect for both work and after-work activities.
Are you having problems with your Audi Q5?
Adolf Hegmann 2025-10-19
Vehicle year: 2022
My 2021 Audi Q5 with 20,000 miles experienced a transmission malfunction while driving at approximately 70 mph. I was able to safely pull over to the shoulder before the car stopped completely. Although it took road-side assistance 12 hours to tow my car, I remained patient and understanding throughout the process. Despite initial challenges, I was able to secure a loaner from the dealership. While I am unsure of the exact issue with my car, I am confident that it will be resolved in a timely and efficient manner. It is worth noting that transmission issues are not uncommon in this model, but I trust that the dealership will handle the situation with the utmost professionalism and expertise.
Narciso Spinka 2025-10-17
Vehicle year: 2021
I purchased my vehicle brand new in December 2020, but unfortunately it experienced internal failure and completely died less than two months later. The car stopped working while I was driving and I couldn't even put it in neutral to move it out of traffic. Before it stalled, all four windows started going up and down and the dashboard displayed critical errors. I had to have the car towed back to the dealership in Honolulu, HI, and unfortunately they kept it for over 25 days without providing me with any updates. I had to reach out to them multiple times to get any information. Last month, I experienced an Audi pre-sense malfunction while driving the same vehicle. I was making a left turn in a four-lane intersection and was the first car to turn. There were no oncoming vehicles, motorcycles, or pedestrians in the crosswalk. When I pushed the gas, the car suddenly braked hard, causing the cars behind me to slam on their brakes to avoid hitting me. This was a very scary experience and left me feeling traumatized. Additionally, like some other reviewers, I have experienced issues with Apple CarPlay disconnecting frequently and sometimes not connecting at all. I understand that this is a known issue with Audi, but unfortunately my dealership did not acknowledge this and made me feel like I didn't know what I was doing.Finally, I also remember hearing a loud pop when I was driving one day, which almost felt like it came from under my driver's seat. It felt like I didn't have the seat adjusted properly, and when in motion, the seat moved and latched (thus the loud noise). However, I remembered that this car has electrically adjusted seats (unlike my other car, Subaru Crosstrek). I love the way this car rides and drives, but I am way too scared to keep driving it for my safety.
Charlie Batz 2025-10-13
Vehicle year: 2018
The 2018 Audi Q5 has unfortunately not met the expectations of this customer, despite extensive research and consideration before purchase. The vehicle experienced several issues, including a malfunctioning turn signal and engine failure, which resulted in an inconvenient and disappointing experience. The dealer has acknowledged the situation and is taking the necessary steps to rectify the issue. It is important to note that this experience is not representative of the overall quality of Audi vehicles, and the brand remains a reputable choice for many consumers.
Dejuan Frami 2025-10-12
Vehicle year: 2013
Hi there! I hope you're doing well. I wanted to share my experience with my Audi Q5 that I bought new in 2012. Before that, I had a VW Passat wagon which handled like a dream, but unfortunately couldn't handle upstate NY pot holes. I've always been very diligent about maintaining my Audi through the dealership and making sure all recalls were taken care of. However, at around 80,000 miles, I started noticing that I had to add oil before the next oil change service. When I asked the dealership about it, they told me that it was to be expected because of the age of the vehicle and advised me to keep adding oil. This went on for 2 and a half years, with the dealership continually reassuring me. Unfortunately, the oil light started coming on more frequently and I had to keep adding more oil. Two months ago, I went to a different dealership (since the original dealer is no longer dealing in Audi) and they told me that my pistons were bad and that something had been manufactured incorrectly. Apparently, there had been an issue that Audi knew of, but to rectify the problem would cost me $6000. The dealer again told me to just keep adding oil. I did some research on the internet and found out about a class action suit from years 2008-2011. My car is an early 2012 model manufactured in 02/12. I contacted Audi and they told me to pay for an oil compression test, which unfortunately didn't happen in time. Now my car is currently sitting in my driveway with 109,000 miles, undriveable and awaiting a tow truck because it suddenly doesn't go more than 23 miles an hour. Audi's not sure what my outcome will be and they've advised me to prepare myself for the outcome. It's definitely been a frustrating experience, but I hope this helps anyone who's considering buying an Audi. Maybe it's worth looking into a Mercedes, BMW or Volvo instead. Take care!
Michel Buckridge 2025-10-11
Vehicle year: 2014
I recently purchased a used 2014 Q5 from an Audi dealer and have owned it for 5 months now. The car had 120KM on it with all service records done at Audi. As someone who has always bought Japanese brands due to their reliability, this is my first German car. Overall, I have had a nice ride with good fuel economy. The ride is comparable to my previously owned RX350 and MDX. However, there have been some issues with the car that have made me nervous. The transmission can be very harsh when the car is cold and the car sometimes jerks when crawling to a stop. Additionally, the auto-folding mirrors sometimes act up and don't fold. I have also had the service engine light come on three times in five months. Despite these issues, the interior finish and quality are nice and the car is very quiet and comfortable. While I won't be keeping this car for long and wouldn't buy an Audi again, I would still recommend it to others who are looking for a luxury car experience.If you are planning to keep your car for a long time, it may not be the best idea to buy an Audi as they seem to have constant issues. However, if you prefer Japanese brands, you may want to consider them instead. After 130,000 kilometers, my Audi started burning 1L of oil for 600-700 KM and I was advised by Audi to keep adding oil until eventually replacing the motor at a cost of $10K. I decided to trade it in for an Acura and have not had a single issue with it in two years. I am very happy with my decision to switch back to a Made in Japan brand. I hope this helps you make an informed decision.