2019 Audi Q5 problems
The Audi Q5 is a series of compact luxury crossover SUVs produced by the German luxury car manufacturer Audi from 2008. The original first-generation (Typ 8R) model was the third member of the B8 family to be released after the Audi A5 and fourth-generation A4, all being based on the Audi MLB platform. The second generation Q5 (Typ 80A) debuted in 2016 and shares the Audi MLB Evo platform with the corresponding B9 versions of the A4 and A5.
First generation (Typ 8R; 2008)
Audi Cross Cabriolet quattro concept (2007)
A concept vehicle for the then upcoming Q5, this was a 2-door convertible with a 3.0 TDI engine rated at 240 PS (177 kW; 237 hp) and 500 N⋅m (369 lbf⋅ft) torque, quattro permanent four wheel drive, 8-speed automatic transmission, Copper Sunset body, LED headlights, 21-inch wheels with 265/35R21 tyres, seats with White Stone leather upholstery, MMI, 505W Bang & Olufsen sound system and internet radio, CDC (continuous damping control) shock absorbers, electric ride height adjustment (40 mm), 380/356 mm front/rear ceramic brake discs with 6-piston monobloc aluminium front, and floating rear callipers, Audi Drive Select. The vehicle was unveiled at the 2007 Los Angeles Auto Show.
Initial version
Q5 (2008)
The vehicle was unveiled at the 2008 Beijing Auto Show, and later at the 2008 Los Angeles Auto Show.
Early models include the 2.0 TFSI quattro (211PS), 2.0 TDI quattro (170PS), 3.0 TDI quattro.
Initial vehicle models for US, Canada & Brazil include the 3.2 FSI.
The Q5 commenced shipments in October 2008 for Europe, and in the first quarter of 2009 for North America.
The US model went on sale in March 2009 as a 2009 model year vehicle. Early models include 3.2 FSI quattro and the 2.0 TFSI quattro (211PS) was added in 2011 model year.
Indian models went on sale in June 2009, and were initially built by Audi's Ingolstadt facility, but are now being built at its Aurangabad, Maharashtra, India plant. Launch models include 3.0 TDI, 2.0 TFSI (211 PS).
Middle East models went on sale in 2009 Q2. Launch models include 2.0 TFSI (211 PS), 3.2 FSI.
Japanese models include 2.0 TFSI quattro (211 PS), 3.2 FSI quattro.
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Common 2019 Audi Q5 problems
Based on complaints from owners of the 2019 Audi Q5, common problems include:
- Water on the Floor of the Cabin: Some owners have experienced water on the floor of the cabin within the first 5,000 miles. This issue is caused by the sunroof drain line coming loose, allowing water to leak into the vehicle. Repairing the sunroof drain line costs approximately $75 when out of warranty.
- Check Engine Lights: Check engine lights have been reported around 40,000 miles. Various reasons can trigger this light, necessitating the use of an OBD-II scan tool to identify the issue. Repair costs can range from $20 to $400 depending on the source.
- Recalls: The 2019 Audi Q5 has had five recalls, including one for the engine control module that may shut down and reduce engine power. Audi provides free installation of a cover on the control module to prevent water-related issues. Other recalls cover the wheel arch trim, instrument panel, and parking brake.
These problems highlight some common issues faced by owners of the 2019 Audi Q5, ranging from brake noise to water leaks and electronic malfunctions. Regular maintenance and prompt attention to these issues can help ensure the longevity and performance of the vehicle.
What is the most common problem of Audi Q5?
What are common Audi Q5 problems?
- Excessive oil consumption. Turbo Q5 models, specifically the 2011 model, suffer significantly from excessive oil consumption. ...
- Defective timing chains. ...
- Start-stop system issues. ...
- Sunroof concerns. ...
- Leaky fuel pump flanges.
Is a 2019 Q5 reliable?
Reliability 8/10 – There are no widespread complaints on the 2019 Q5. Avoid models from 2018 since they have electrical issues, while 2019–2022 are reliable choices. Performance 7/10 – Performance is okay for a small SUV, but it's not as powerful as some of the other luxury options on the market.
How many miles will a 2019 Audi Q5 last?
Based on available information from reputable sources and customer accounts, the Audi Q5 can reach between 150,000 and 200,000 miles before encountering significant problems. However, achieving this mileage range will require steadfast maintenance and conservative usage.
Are Audi Q5 expensive to repair?
An Audi Q5 will cost about $12,068 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury SUV models by $3,646. There is also a 36.25% chance that a Q5 will require a major repair during that time. This is 3.31% better than similar vehicles in this segment.
What is the most common problem of Audi Q5?
What are common Audi Q5 problems?
- Excessive oil consumption. Turbo Q5 models, specifically the 2011 model, suffer significantly from excessive oil consumption. ...
- Defective timing chains. ...
- Start-stop system issues. ...
- Sunroof concerns. ...
- Leaky fuel pump flanges.
Is a 2019 Q5 reliable?
Reliability 8/10 – There are no widespread complaints on the 2019 Q5. Avoid models from 2018 since they have electrical issues, while 2019–2022 are reliable choices. Performance 7/10 – Performance is okay for a small SUV, but it's not as powerful as some of the other luxury options on the market.
How many miles will a 2019 Audi Q5 last?
Based on available information from reputable sources and customer accounts, the Audi Q5 can reach between 150,000 and 200,000 miles before encountering significant problems. However, achieving this mileage range will require steadfast maintenance and conservative usage.
Are Audi Q5 expensive to repair?
An Audi Q5 will cost about $12,068 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury SUV models by $3,646. There is also a 36.25% chance that a Q5 will require a major repair during that time. This is 3.31% better than similar vehicles in this segment.
2019 Audi Q5 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Audi Q5 problems, we found that the most common problems with these 2023 model year vehicles are:
- Steering problems
- Electrical system problems
- Engine problems
- Vehicle speed control problems
- Seat belts problems
The graph below shows statistics for all 2019 Audi Q5 vehicle components and the number of complaints received.
Latest 25 complaints 2019 Audi Q5
The NHTSA has received 30 complaints about various vehicle components related to the 2019 Audi Q5. Below are the 25 most recent complaints reported for 2019 Audi Q5 vehicles.
ENGINE PROBLEM
- Date Of Incident: 2024-04-29
- VIN: WA1BNAFY5K2
- Components: ENGINE
- Summary: The hydraulic engine motor mounts have failed at 45,000 miles
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2024-04-10
- VIN: WA1BNAFY5K2
- Components: VEHICLE SPEED CONTROL
- Summary: CHECKED AND CONFIRMED CUSTOMER COMPLAINT OF ENGINE LIGHT ON CHECKED AND FOUND FAULTS STORED FOR P334A00: Charge air pressure actuator Electrical malfunction active/static P023400: Turbo/Super Charger Overboost Condition active/static INSPECTED TURBO CHARGE SYSTEM AND FOUND THAT WASTE GATE ACTUATOR HAD FAILED AND CREATING AND OVER BOOST CONDITION WASTAGE ACTUATOR IS NOT AVAILABLE AS A SEPARATE PART AND NOT SERVICEABLE REMOVED AND REPLACED ENTIRE TURBO CHARGER UNIT AND INSTALLED WITH NEW GASKETS AND SEALS FILLED AND BLEED COOLANT SYSTEM AND CLEARED FAULTS SET BASIC SETTINGS AND TEST DROVE ALL OK.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-03-16
- VIN: WA1BNAFY5K2
- Components: UNKNOWN OR OTHER
- Summary: Clock spring I drive a 2019 Volkswagen Audi Q5. My vehicle was serviced on [XXX]. After the service I received a video message saying “overall my vehicle appeared to be in excellent condition”. The following day I was out running errands and the airbag light came on. I thought it may be a glitch due to something that happened during the service. Based on my driving, my signal and the control panels were working as I was able to adjust the radio and call my mother using the steering wheel controls. I contacted the dealership initially I was told because it was Saturday, It would be Monday before anyone could assist me. However, about 15 minutes later, the serviceman, David, who took care of me on Friday called me back. After discussion, he told me I could bring my vehicle in. I brought the vehicle in and waited approximately an hour. The service man later told me that it was the clock spring; however, they were not sure what exactly was wrong with the clock spring. I was placed in a rental and told they would contact me later. Before close of the service department on Saturday, I received a call from the service man who stated it was indeed the spring. He did not specify what exactly was the problem, but that it would need to be replaced. I was looking at cost of $1600. He also told me this is unusual given the number miles that I have on the vehicle I know that Volkswagen has had issues with the clock spring on some of its vehicles. Therefore I am wondering could this potentially be a problem with some Audi vehicles as well? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SEAT BELTS PROBLEM
- Date Of Incident: 2023-12-11
- VIN: WA1ANAFY9K2
- Components: SEAT BELTS
- Summary: Seat belt would not release. The first dozen or so times it was extremely difficult to get it to release. Over time it became less difficult, still a struggle. It is currently at Audi of Greenville, SC waiting for a replacement part for a safety issue at a cost of almost $800.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2023-12-01
- VIN: WA1BNAFY7K2
- Components: EXTERIOR LIGHTING
- Summary: I was driving on the highway in the early morning hours and several warnings appeared stating that the left and right tail lights, left and right brake lights, and center brake lights where faulty. It was dark outside and raining, and I immediately had no rear lights of any kind driving on the highway. The dealership was able to correct the issue with a technical service bulletin, but given the extreme danger involved in not having any working rear lights, I would expect this to be a recall and done free of charge, regardless of warranty status. Because my vehicle was 10K miles beyond the warranty, I had to pay a flat diagnostic fee which simply doesn't make sense. If there is service bulletin, why isn't this update made proactively?
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2023-12-11
- VIN: WA1BNAFY3K2
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE
- Summary: My vehicle does a few things that are dangerous. Number 1 the emergency brake went on automatically when I was driving the parkway in New Jersey telling me to watch my surroundings. I was driving late in the evening and no cars were in my immediate distance. Another issue, the emergency warning light just came on my dash telling me my light above my license plate was faulty and I was almost rear ended by the vehicle behind me. My tail lights just stopped working out of no where. Also, when I am backing into a parking space the brakes will automatically slam on when there is no need.
ENGINE PROBLEM
- Date Of Incident: 2021-12-10
- VIN: WA1BNAFY9K2
- Components: ENGINE
- Summary: When driving in extreme cold (ambient temperatures of -35 or colder) and I reach a speed of 50mph or higher, my engine fails. The dealership refuses to resolve this issue. I am listing the first time this happened, although it is an ongoing issue.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2023-05-18
- VIN: WA1CNAFY0K2
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: The right rear tail light assembly module which regulates the backup and braking light has not been operable since 05/18/2023. I was informed by Audi online I need to order a new assembly because the bulbs that are installed cannot be changed. I ordered the new part on 05/19/2023 from Audi of Chandler, AZ. and was informed it will take anywhere from 4-6 weeks. I was informed there are currently two thousand of these tail light assemblies on back order. I then contacted the Audi dealerships in Gilbert, AZ. and Scottsdale, AZ. and was informed of the same back order situation. I called the Audi dealership in Chandler, AZ. on 07/14 and was informed by the parts manager there are still 600 assembles on back order. I then contacted Audi corporate on 07/28/2023 to lodge a complaint. I was told I was to receive a call back within two days after a review. After not receiving a call back I contacted Audi on 08/01/2023 and again was informed of no new information. I received an email on 08/01/2023 from Audi customer care informing me to contact a specific representative. I left two voice messages on 08/02/2023 and was never contacted. The email also stated to reply if I care to do so which I did on 08/02/2023 with no response. On 08/03/2023 I left a message for two different representatives and have not heard back. The case # with Audi is [XXX]. This is a circuity problem which Audi must know about if at one point they had two thousand of these tail light assemblies on back order. This non functioning taillight assembly is a serious safety hazard which needs be corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-06-17
- VIN: WA1BNAFYXK2
- Components: UNKNOWN OR OTHER
- Summary: Sunroof exploded--no sign of rock (not near overpass), gun shot, bird,etc. It just blew up at highway speed on 6/17/2023 near milepost 98 on I-55 south near Cape Girardeau MO. Fortunately the interior cloth sunshade prevented glass from entering the vehicle. We were at risk from the shock of the situation and the possibility of glass debris (but see above). No warning, no inspections.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2023-05-22
- VIN: WA1BNAFY5K2
- Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
- Summary: I have a 2019 Audi Q5 with under 24k miles over the past 4 years of new vehicle ownership. There have been 5+ instances where I am driving under normal conditions and suddenly the vehicle jerks abruptly, slows down to half the original speed (from 65 mph on freeway to 30 mph), gear shifting becomes irregular and the following indicators appear on the dashboard: 1) check engine light, 2) vehicle repair required 3) warning icon w/ triangle around and exclamation point. "Drive system malfunction" note appears on screen. Ignition cycling may temporarily remove the warning indicator lights, however the same exact issue happens once I'm back on the road - sometimes only driving at 20 mph through residential streets. I have taken the vehicle into Audi service centers for immediate repair after each incident, only to have this become a recurring issue. This is an extremely dangerous situation where a vehicle could unexpectedly reduce speeds and potentially result in traffic accidents. I have found many internet posts on this same exact issue which are major concerns of Audi owners.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2023-04-07
- Number Of Injuries: 2
- Crash: 1
- VIN: WA1ANAFY1K2
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: Traveling north Interstate 95 about 40 miles south of Jacksonville, Fl. 4/7/23 at 8 am. Traffic slowed , brakes flailed , no emergency brakes, hit others cars and travelled off road, car flew into a tree 10 ft up, cut off the top of tree and landed on nose upside down against a tree
POWER TRAIN PROBLEM
- Date Of Incident: 2022-07-13
- Crash: 1
- VIN: WA1ANAFY1K2
- Components: POWER TRAIN
- Summary: The contact owns a 2019 Audi Q5. The contact stated that after parking the vehicle and with the engine idling, she exit the vehicle, and moments later the vehicle erroneously began to drive forward and crashed into an office building. During the crash, no injuries were reported. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 35,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2022-05-24
- VIN: WA1BNAFY0K2
- Components: POWER TRAIN
- Summary: The contact owns a 2019 Audi Q5. The contact stated that while driving at an undisclosed speed, the catastrophic transmission failure message was displayed and the vehicle inadvertently shifted into manual third gear. The vehicle was waiting to be towed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to exit the vehicle immediately and to have it towed to the dealer. The failure mileage was approximately 31,000.
STEERING PROBLEM
- Date Of Incident: 2022-04-12
- VIN: WA1BNAFY2K2
- Components: STEERING
- Summary: Power steering rack failed on 4/12/2022 as I drove on I-75 South between Gainesville and Tampa. Lost power steering on the Interstate, putting safety of my passengers (and other vehicles) at risk on the interstate. Audi sent tow and transported vehicle to Wesley Chapel Audi. Failure was confirmed and rack was replaced under warranty.
STEERING PROBLEM
- Date Of Incident: 2022-03-06
- VIN: WA1BNAFY1K2
- Components: STEERING
- Summary: 2019 Q5 - 19457 miles. Power steering failed while traveling on an internal curved road at 10mph. Fortunately, the road was not busy and I was able to pull besides a curb. The car flashed a 'Steering: Malfunction! Please stop vehicle' warning and it was really hard to maneuver the car. Towed the car to nearest Audi dealership and dealer is looking at it. But if this had happened on a freeway, it would've resulted in a catastrophic accident.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2021-12-12
- VIN: WA1BNAFY2K2
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
- Summary: I received a Safety Recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the Safety Recall letter, should water enter the Gateway Module does not describe what happen to me when the Gateway Control Module got wet from liquid spilled in the backseat of my car. The 2nd paragraph under “ What is the Issue “ states in part, “ The vehicle remains steerable and the brake system is fully operable. The engine goes into emergency mode and remains in operation with reduced power. “ I was driving my 2019 Audi Q5 on December 12, 2021 on a heavy traveled avenue with many traffic lights. As I went thru the second light before entering 1- 20 West the car just shut down and I mean totally stopped. No warning, nothing. The vehicle was not steerable, The brake system did not work The engine did not start, did not go into an emergency mode and did not remain in operation with reduced power. The car was Totally Un-Operable We called 911 for the Police and a Tow Truck. We sat in horrible traffic for more than 2 hours even with the Police. And the car could not be towed with a regular truck because the wheels were locked. Thus another tow truck had to be called so the car could be put on a flatbed truck to be taken to the Audi Dealer. I believe the Safety Notice from Audi needs to be corrected to give Notice that the Gateway Control Module when exposed to water can and has shut the entire system down and the car can become entirely inoperable as I described above. This is a very dangerous situation which may not only cause serious accidents but permanent injuries and death. I shiver now when I think of what else could have happened to us, but for the Grace of God, because we were seconds from getting on I- 20 West when the car just stopped. I appreciate this opportunity to share this information with you. I hope it will make a positive difference for the safety of others.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-01-04
- Crash: 1
- VIN: WA1ANAFY9K2
- Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or malfunctioned, and is it available for inspection upon request? I believe that the stability control systems and or drive train suddenly changed. I believe this might be due to water ingress and failure of gateway module. This is available upon request. Car is in shop How was your safety or the safety of others put at risk? sudden loss of steering control in icy conditions Has the problem been reproduced or confirmed by a dealer or independent service center? not yet. Current recall Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? body shop is looking at vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I was unaware of warning lamps until after loss of control.
TIRES PROBLEM
- Date Of Incident: 2021-05-05
- VIN: WA1BNAFYXK2
- Components: TIRES
- Summary: A vehicle service center noticed that the rubber on the surface of the tire tread appeared to be failing /deteriorating on all four tires in a way that was not normal. Cracks at least .25 inches deep are forming and some small chunks are separating. Given that the same condition exists on all four tires, this appears to be a manufacturing defect. The dealership examined the tires and agreed that the condition was not normal but not currently part of the Continental tire recall. We highly recommend that this line of tires be included in the recall to protect the safety of drivers and passengers.
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS PROBLEM
- Date Of Incident: 2021-01-26
- VIN: WA1ANAFYXK2
- Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
- Summary: VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.
STEERING PROBLEM
- Date Of Incident: 2020-12-13
- VIN: WA1ANAFY9K2
- Components: STEERING
- Summary: 2019 Q5 - LESS THAN 8,000 MILES. POWER STEERING FAILED. THANKFULLY WAS NOT ON THE MAIN ROAD, BUT THIS IS A LIFE THREATENING FAULT AND POSSESS SERIOUS RISKS. I WAS REVERSING THE VEHICLE IN MY PARKING AND THE STEERING FAILED. THEREAFTER, GOT IT TOWED TO BELL AUDI AT EDISON.
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-09-13
- VIN: WA1BNAFY5K2
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: 2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHICLE JERK, BRAKES SCRAPING, AND IMMEDIATE CONFUSION FOR THE DRIVER. I HAVE PERSONALLY EXPERIENCED THIS ON NUMEROUS OCCASIONS WHEN REVERSING AND HAVE ATTACHED DOZENS OF COMPLAINTS SHOWING THIS IS A WIDESPREAD FAULT IN THE DESIGN OF THE SYSTEM. IT IS FALSELY ACTIVATING BECAUSE IT IS NOT ACCURATELY TUNED TO DETECT AN INCOMING OBJECT. HTTPS://WWW.AUDIZINE.COM/FORUM/SHOWTHREAD.PHP/784663-GRINDING-IN-REVERSE HTTPS://WWW.REDDIT.COM/R/AUDI/COMMENTS/7WKJUP/FALSE_PRESENSE_WARNINGS_SCARING_THE_LIVING_[XXX]/ HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q5-SQ5-MKII-DISCUSSION-218/SQ5-AUTO-BRAKE-REVERSE-2959805/ HTTPS://WWW.AUDIWORLD.COM/FORUMS/AUDI-A5-S5-RS5-COUPE-CABRIO-B9-220/WEIRD-GRINDING-NOISE-STOPPING-WHILE-REVERSE-2937261/ HTTPS://WWW.REDDIT.COM/R/AUDI/COMMENTS/6G3M0P/2018_S5_SPORTBACK_REVERSE_GRINDING_SOUND_PARKING/ PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
STEERING PROBLEM
- Date Of Incident: 2020-04-27
- VIN: WA1BNAFYXK2
- Components: STEERING
- Summary: WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN THE POWER STEERING MALFUNCTION ERROR MESSAGE APPEARED ON THE VIRTUAL COCKPIT. I PULLED OVER INTO AN EMPTY PARKING LOT, TURNED THE CAR OFF AND RESTARTED. THE ERROR MESSAGE WAS STILL THERE WHEN I TURNED THE CAR ON. IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL, ESPECIALLY WHEN MOVING AT VERY LOW SPEEDS. IT WAS THE SAME FEELING AS DRIVING A CAR WITHOUT POWER STEERING, WHICH IF THE DRIVER IS NOT EXPECTING IT OR PHYSICALLY STRONG ENOUGH TO TURN THE WHEEL, WOULD DEFINITELY PRESENT A SAFETY ISSUE. GIVEN THIS IS A NEW CAR (ONLY 11K MILES) I AM VERY DISAPPOINTED AND CONCERNED THIS COULD HAPPEN. THIS TYPE OF MALFUNCTION/DEFECT SHOULD NOT BE HAPPENING ON ANY NEW CAR, WHETHER IT IS A BASE BRAND OR LUXURY BRAND CAR.
EQUIPMENT PROBLEM
- Date Of Incident: 2020-02-11
- Components: EQUIPMENT
- Summary: 2019 AUDI QUATTRO SQ 5. CONSUMER WRITES IN REGARDS TO OBSTRUCTION SENSORS ON VEHICLE. *LD THE CONSUMER STATED THE SENSORS WERE OVERLY SENSITIVE AND ACTIVATE UNNECESSARILY. THE SENSOR COULD DEACTIVATED, BUT THAT WOULD DEACTIVATE THE BACK UP CAMERA. THE DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS
SEAT BELTS,STRUCTURE,SEATS PROBLEM
- Date Of Incident: 2019-07-06
- Number Of Injuries: 2
- Crash: 1
- VIN: WA1BNAFY1K2
- Components: SEAT BELTS,STRUCTURE,SEATS
- Summary: DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER BACK INJURY HAS BEEN ONGOING (6 MONTHS+) OF SIGNIFICANT BACK PAIN WORSENED AND SIGNIFICANTLY INCREASED DUE TO THE DESIGN OF THE REAR SEATS AND SPECIFICALLY THE BUILT IN "LUMBAR SUPPORT" IN THE REAR PASSENGER SEATS. THIS STIFF AND EXTRUDING LUMBAR PROTRUSION BUILT INTO THE REAR PASSENGER SEATS WAS FORCED INTO THE LOWER LUMBAR REGION OF BOTH REAR SEAT PASSENGERS DURING THE MOTOR VEHICLE COLLISION. BOTH REAR SEAT PASSENGERS WERE WEARING THEIR SEAT BELTS AT THE TIME OF THE ACCIDENT. THIS MVA WAS DOCUMENTED BY A POLICE REPORT, INSURANCE CLAIMS, AND ONGOING LITIGATION.
SEAT BELTS,STRUCTURE,SEATS PROBLEM
- Date Of Incident: 2019-07-06
- Number Of Injuries: 2
- Crash: 1
- VIN: WA1BNAFY1K2
- Components: SEAT BELTS,STRUCTURE,SEATS
- Summary: DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A SIGNAL AND STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT LOWER BACK INJURY AND ONGOING BACK PAIN POSSIBLY WORSENED AND SIGNIFICANTLY INCREASED DUE TO THE DESIGN OF THE REAR SEATS AND SPECIFICALLY THE BUILT IN LUMBAR "BUMP" OR SUPPORT IN THE REAR PASSENGER SEATS. THIS STIFF AND EXTRUDING LUMBAR PROTRUSION BUILT INTO THE REAR PASSENGER SEATS WAS FORCED INTO THE LOWER LUMBAR REGION OF BOTH REAR SEAT PASSENGERS DURING THE MOTOR VEHICLE COLLISION. BOTH REAR SEAT PASSENGERS WERE WEARING THEIR SEATBELTS AT THE TIME OF THE ACCIDENT. THIS MVA WAS DOCUMENTED BY A POLICE REPORT AS WELL AS INSURANCE CLAIMS AND ONGOING LITIGATION.
2019 Audi Q5 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2019 Audi Q5.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
- Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
- Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: STRUCTURE:BODY
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
- Consequence: The detached trim may become a road hazard, increasing the risk of crash.
- Remedy: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
- Consequence: A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
- Remedy: Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: WHEELS:HUB
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
- Consequence: The detached trim may become a road hazard, increasing the risk of crash.
- Remedy: Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
- Consequence: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
- Remedy: Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
Negative 2019 Audi Q5 car reviews
Positive 2019 Audi Q5 car reviews
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The car was well-maintained and we even took it to the Audi dealer to program the extra key that Enterprise paid for. As a bonus, the dealer performed a complimentary inspection and car wash, giving the car a clean bill of health. The only minor issue is a few blemishes on the rear bumper, but that's to be expected since it served as a rental car for a year.
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I recently traded in my 2015 ML350 Benz Blue Tec for a new 2019 Q5. I thought I needed a smaller SUV with more tech and took it out for a test drive. The dealership didn't want me to go far, but the Q5 seemed very nice. However, as I spent more time in it, I found that it's not a car to drive for more than 3 hours without taking a break. The driver's seat had no side leg support, so I kept sliding to the driver's door and had to keep adjusting myself, which was tiring. It's fine for short trips around town, but not for long drives. The Audi now has 8700 miles after twelve months, which isn't a lot, but due to Covid, I haven't been driving as much. This week, I am starting to look for a more full-size SUV. I can see myself keeping the Q5, and I know I am going to take a hit when I trade it in, but that's just life.
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Hi there! I just wanted to share that I've had my car for six months now and I still absolutely love it!
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I hope you're doing well! I just wanted to share that I recently purchased a certified pre-owned 2019 Q5 and I couldn't be happier with it!
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Hello! I'm a 75-year-old man and this is definitely not my first vehicle, but my wife and I absolutely love it! We've had it for 11 days now and have already driven approximately 500 miles. The vehicle handles like a sedan - smooth as silk on the road with great acceleration. The interior looks rich and luxurious. However, there is just one thing that I'm not a fan of - the black color. Unfortunately, Audi doesn't offer a lot of color choices, but putting that aside, we still feel that it was a great vehicle and a good choice overall.
Additional sources
More sources of information about 2019 Audi Q5 problems:
How are the base model 2019 Audi Q5's? Any known issues ...
Mar 23, 2023 ... Spark plugs every 30k. Brake fluid every year. Oil change at 5k max. engine and pollen filter when needed. Some of that is more often than Audi ...
2019 Audi Q5 Problems | Kelley Blue Book
How reliable is the 2019 Audi Q5? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2019 Audi Q5 Review, Problems, Reliability, Value, Life Expectancy ...
Sep 19, 2023 ... Reliability 8/10 – There are no widespread complaints on the 2019 Q5. Avoid models from 2018 since they have electrical issues, while 2019–2022 ...
SQ5 Issues - 2019 - AudiWorld Forums
Jan 28, 2020 ... Q5/SQ5 MKII Discussion - SQ5 Issues - 2019 - In November, I bought an SQ5. Early on I had two issues, the check engine light came on when I ...
2019 Audi Q5 Reliability - Consumer Reports
Owner Reported Trouble Spots · In-car Electronics · Noises And Leaks · Electrical Accessories · Engine Cooling · Drive System · Engine Major · Engine Electrical.
Other years of Audi Q5
Are you having problems with your 2019 Audi Q5?
Sylvan Luettgen 2024-09-07
Continental Tires can be quite noisy, which can be frustrating when you're trying to enjoy a peaceful ride. Unfortunately, this can detract from an otherwise pleasant driving experience. If you're considering purchasing a Q5, you may want to explore other tire options. It's disappointing to hear that the dealer has not been able to address this issue for you.
Guiseppe Schmidt 2024-05-18
The Q5 handles well and comes with NAV and other accessories priced at $7000. However, the voice command feature needs improvement as it only recognized one out of 30+ commands. It is currently unable to input my home address, go shopping, or allow for manual input. Additionally, the Bose speakers, priced at $900, sound average. Overall, while the Q5 has its strengths, there is room for improvement in certain areas.
Harrison Lueilwitz 2024-03-28
I have identified a defect in the engineering of the car. While driving, my right hip experiences discomfort, which is not the case when I drive other cars. I am confident that this issue is unique to this particular car. Have you or anyone else experienced a similar issue?
Emerson Lehner 2024-03-22
I recently experienced an issue with my Audi while on vacation. While driving on a two-lane highway, I hit a small road bump, and the parking brake suddenly locked on, causing my car to come to a halt and block traffic. After the police and tow truck arrived, I had my car towed to the nearest Audi dealer. Unfortunately, it took 46 hours for them to diagnose the issue, which turned out to be a broken parking brake. I was surprised that this wasn't a recall, and I wondered if anyone else had experienced this problem. It took five days to get the part, which was frustrating. I reached out to Audi roadside and other contacts for help, but unfortunately, they were unable to assist me with transportation. Overall, I have had some electrical issues with my Audi, and the service experience has been disappointing. As a result, I have decided that this will be my last Audi.