2021 Audi Q5 problems
The Audi Q5 is a series of compact luxury crossover SUVs produced by the German luxury car manufacturer Audi from 2008. The original first-generation (Typ 8R) model was the third member of the B8 family to be released after the Audi A5 and fourth-generation A4, all being based on the Audi MLB platform. The second generation Q5 (Typ 80A) debuted in 2016 and shares the Audi MLB Evo platform with the corresponding B9 versions of the A4 and A5.
First generation (Typ 8R; 2008)
Audi Cross Cabriolet quattro concept (2007)
A concept vehicle for the then upcoming Q5, this was a 2-door convertible with a 3.0 TDI engine rated at 240 PS (177 kW; 237 hp) and 500 N⋅m (369 lbf⋅ft) torque, quattro permanent four wheel drive, 8-speed automatic transmission, Copper Sunset body, LED headlights, 21-inch wheels with 265/35R21 tyres, seats with White Stone leather upholstery, MMI, 505W Bang & Olufsen sound system and internet radio, CDC (continuous damping control) shock absorbers, electric ride height adjustment (40 mm), 380/356 mm front/rear ceramic brake discs with 6-piston monobloc aluminium front, and floating rear callipers, Audi Drive Select. The vehicle was unveiled at the 2007 Los Angeles Auto Show.
Initial version
Q5 (2008)
The vehicle was unveiled at the 2008 Beijing Auto Show, and later at the 2008 Los Angeles Auto Show.
Early models include the 2.0 TFSI quattro (211PS), 2.0 TDI quattro (170PS), 3.0 TDI quattro.
Initial vehicle models for US, Canada & Brazil include the 3.2 FSI.
The Q5 commenced shipments in October 2008 for Europe, and in the first quarter of 2009 for North America.
The US model went on sale in March 2009 as a 2009 model year vehicle. Early models include 3.2 FSI quattro and the 2.0 TFSI quattro (211PS) was added in 2011 model year.
Indian models went on sale in June 2009, and were initially built by Audi's Ingolstadt facility, but are now being built at its Aurangabad, Maharashtra, India plant. Launch models include 3.0 TDI, 2.0 TFSI (211 PS).
Middle East models went on sale in 2009 Q2. Launch models include 2.0 TFSI (211 PS), 3.2 FSI.
Japanese models include 2.0 TFSI quattro (211 PS), 3.2 FSI quattro.
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Common 2021 Audi Q5 problems
The 2021 Audi Q5 has been reported to have several common problems, with electrical issues being the most prevalent. The following are some of the specific electrical problems that have been reported by owners:
- Infotainment System Issues: Many owners have reported issues with the infotainment system, such as difficulty pairing phones, inconsistent connections to CarPlay, and problems with the voice recognition system. These issues can make it difficult to use the infotainment system, which can be frustrating for drivers.
- Dash Display Logging into iPhone: Some owners have reported that the dash display will randomly log into their iPhone and show a map, even when the phone is not being used for navigation. This can be a distraction for drivers and may indicate a problem with the integration between the car's systems and the phone.
- Connection Confusion with Multiple Phones: Some owners have reported that the car's system gets confused when there are multiple Apple phones in the car, causing it to spontaneously disconnect and requiring various maneuvers to get reconnected. This can be inconvenient and may indicate a problem with the car's ability to manage multiple devices.
- Unable to Select XM Satellite Radio: Some owners have reported that they are unable to select XM Satellite radio, with the problem being resolved by the dealership during a recall requiring a software reset. This may indicate a problem with the software that controls the radio.
In addition to electrical problems, the 2021 Audi Q5 has also been reported to have engine problems, fuel system problems, drivetrain problems, steering problems, miscellaneous problems, wheels/hubs problems, body/paint problems, exterior accessories problems, clutch problems, interior accessories problems, brakes problems, and seat belts/air bags problems. However, the specific details of these problems have not been provided in the search results.
It's worth noting that there have been no safety recalls issued for the 2021 Audi Q5 by the National Highway Traffic Safety Administration.
What is the engine problem with the 2021 Audi Q5?
(Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
How reliable is the Audi Q5 2021?
The 2021 Q5 has a predicted reliability score of 63 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
What is the common problem in Audi Q5?
Oil Consumption and Piston Rings
Resulting in a class action lawsuit, the 2.0t oil consumption issue plagued several years of Audi vehicles, not just the Q5. The oil consumption was traced to an issue with the piston rings installed on Audi applications of the 2.0t. Piston rings sit in grooves encircling the pistons.
Is there a recall on 2021 Q5?
(Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
How reliable is the Audi Q5 2021?
The 2021 Q5 has a predicted reliability score of 63 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
What is the engine problem with the 2021 Audi Q5?
(Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
What is the common problem in Audi Q5?
Oil Consumption and Piston Rings
Resulting in a class action lawsuit, the 2.0t oil consumption issue plagued several years of Audi vehicles, not just the Q5. The oil consumption was traced to an issue with the piston rings installed on Audi applications of the 2.0t. Piston rings sit in grooves encircling the pistons.
What are the Audi 2021 recalls?
(Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
2021 Audi Q5 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Audi Q5 problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Engine problems
- Forward collision avoidance problems
- Power train problems
- Fuel/propulsion system problems
The graph below shows statistics for all 2021 Audi Q5 vehicle components and the number of complaints received.
Latest 25 complaints 2021 Audi Q5
The NHTSA has received 43 complaints about various vehicle components related to the 2021 Audi Q5. Below are the 25 most recent complaints reported for 2021 Audi Q5 vehicles.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-07-15
- VIN: WA1AAAFY1M2
- Components: POWER TRAIN
- Summary: The contact owns a 2021 Audi Q5. The contact stated while driving approximately 5 MPH and coming to a stop or making a turn, the vehicle shuddered. In addition, the contact stated that the vehicle shuddered at slower speeds. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the 4-WD clutch and rear differential needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 50,000.
SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2024-05-28
- Number Of Injuries: 1
- Crash: 1
- VIN: WA1AAAFY9M2
- Components: SERVICE BRAKES,ENGINE
- Summary: Reverse car went full throttle, brakes did not work, car stopped in reverse when it hit a tree. Seat belt did not tighten,
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-21
- VIN: WA1BAAFY2M2
- Components: ELECTRICAL SYSTEM
- Summary: Warning lights came on and car completely stopped. Towed to dealer where we were told that Gateway control module part no 80C907468F has failed due to water damage. Dealer informed us that this is not covered by warranty for this reason. We do not believe we spilt any water there as it is located under the back passenger seat. We asked dealer to proceed with repair when we were informed that the part is on back order. We assumed this would be a matter of days or perhaps few weeks. It has been 3 and half month and no ETA yet. I found on Audi World user group that this is a common problem with this model and others have suffered similarly. I believe the OEM is responsible for making parts available within a reasonable time. In dealing with Audi America and the dealer they offered no remedy for this problem. And I am with out a car now going into 4 months. Surely they must be responsible to consumers for providing the services to maintaining the purchased vehicle operating!
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-03-29
- VIN: WA1BAAFY8M2
- Components: FORWARD COLLISION AVOIDANCE
- Summary: The Audi "Pre Sense" automatic braking system engaged without warning and without reason bringing the vehicle to a sudden and complete stop in the middle of an intersection and slamming my body backwards and causing my head to go forward nearly hitting the steering wheel. A school bus was directly behind me and was able to stop in time before it ran into the back of my vehicle, but it could have caused serious injury or death to multiple people. It caused a considerable amount of pain in my neck the day after and soreness in my ribs. The vehicle gave no prior warning. It did display a message simultaneously when it applied the brakes and locked the seatbelts that the "pre sense" had been engaged. It has happened three times prior to this incident. The vehicle dealer has told me that they see record of the system engaging but it does not appear to be faulty by the manufacturers standards despite numerous complaints and frequent occurrences.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-07-20
- VIN: WA1AAAFY3M2
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Engine coolant was empty. No indicators about it.
ENGINE PROBLEM
- Date Of Incident: 2021-12-13
- VIN: WA16AAFY1M2
- Components: ENGINE
- Summary: When driving in extreme cold (ambient temperatures of -35 or colder) and I reach a speed of 50mph or higher, my engine fails. The dealership refuses to resolve this issue although they’ve had my vehicle twice now, both for months at a time- and the dealership is 400 miles away from me. They also refuse to authorize the Audi-certified shop in my hometown to perform any type of diagnostics or maintenance work on this vehicle, which would significantly decrease my stress and the inconvenience of shipping my vehicle back and forth. This first occurred within just a few months of purchase of this vehicle, and I am the first owner. I am listing the first time this happened, although it is an ongoing issue.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-07-20
- VIN: WA1BAAFY2M2
- Components: UNKNOWN OR OTHER
- Summary: My sunroof exploded while I was driving. No apparent cause and it was not a hot day.. 79 degrees. Glass landed all over me, my passengers seat and the back seat. I was startled and confused and was fortunate that no cars were near me.I was 2 miles from home and did not call police but paid almost $1400 for repair and Audi took no responsibility.
WHEELS PROBLEM
- Date Of Incident: 2022-12-24
- VIN: WA1AAAFY6M2
- Components: WHEELS
- Summary: Leased new 2021 Audi Q5 from Audi of Coral Springs , FL on Aug 17, 2021. We had the vehicle serviced on 12-24-2022 and where notifed that during the inspection that all 4 tires needed to be replaced and where shocked because our Audi only had about 13,000 miles on the odometer. We asked how to get coverage under our NEW car warranty and where once again shocked when the service rep informed us that Audi doedsnt warrant the tires and we woud have to file a claim with the tire manufacturer Kumho Tires. We called Kuhmo direct at 800-445-8646 who instructed us one of their licensed dealers. We took the Audi to Discount Tires 2629 Weston Rd Weston ,FL with Kumho tires Ref #36136. Discount Tires did their inspection and called us back the next day......notifying us Kuhmo Tires WOULD NOT honor warranty because we where a third party. I cleed Kuhmo direct and asked them to expalin how Iwas considered a third party.....Kuhmo stated they are the first party, Audi is the second party and I was considedred the third party. So I asked if Audi wasn't liable and Kuhmo was n't liable......................who warants the tires on a brand NEW car??? I asked them why their own warranty card on Kuhmo Tires (size 235/55 R19 101H) carries a 60,000 warranty and our Audi had app 13,000 miles how they could deny coverage. I think their process is wrong and needs to be examined, this process really hurts consumers when neither Audi or Kuhmo will accept liability. Looking for assistance in purchasing 4 NEW tires from Audi and or Kuhmo Tires
ENGINE PROBLEM
- Date Of Incident: 2023-02-09
- VIN: WA1AAAFY3M2
- Components: ENGINE
- Summary: The contact owns a 2021 Audi Q5. The contact stated while driving 60 MPH, the malfunction warning light illuminated, followed by the vehicle shaking. The vehicle was taken to the dealer for diagnostic testing. The dealer stated that metal fragment was found in the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the contact needed to contact the dealer for assistance. The failure mileage was 138,000. The contact stated that the failure mileage was 44,000. Also the vehicle had 2 oil changes, supposed to have 3. The dealership informed the contact that the engine was blown. The dealer would not honor the warranty because the vehicle needed an oil change.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2023-01-23
- VIN: WA1CAAFY0M2
- Components: FORWARD COLLISION AVOIDANCE
- Summary: Please note that this exact same issue has been previously reported by another driver ... While the car was fully stopped at a red light, in drive, and with the brake pedal depressed, the Audi pre sense system falsely triggered. There were no vehicles or pedestrians in close proximity and there was no apparent reason for the trigger. The seat belts were forcefully retracted and the pre sense light came on on the dash. If the car had been moving, this could have caused a serious accident. There have been multiple reports on this on Audi's discussion boards. https://www.audiworld.com/forums/s4-b9-platform-discussion-214/freaked-out-pre-sense-seat-belt-tightening-no-reason-all-3020878/ https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218/pre-sense-seat-belt-jolt-3046494/
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-11-28
- VIN: WA1CAAFY0M2
- Components: ELECTRICAL SYSTEM
- Summary: Several electrical system malfunction lights came on the dash. Audi says it is the starter generator. Car almost stopped in the road.
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-10-28
- VIN: WA1BAAFY3M2
- Components: FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
- Summary: The contact owns a 2021 Audi Q5. The contact stated that after refueling the vehicle, she noticed that after driving several miles, the fuel gauge displayed that the vehicle was full. The contact then stated that the fuel gauge remained on full although her fuel tank was close to empty. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that there was a pending recall and to contact the NHTSA Hotline. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact stated that there was a four-hour hold. The failure mileage was approximately 5,000.
FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-10-08
- VIN: WA1BAAFY0M2
- Components: FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM
- Summary: While the car is fully stopped at a red light, in Drive, and brakes fully depressed, the Audi Pre Sense falsely triggered. The seat belts were forcefully retracted and the pre sense light came on on the dash. Since the car was stopped, there was no imminent safety issues. However, had the car be moving, this could cause serious injury such as a crash. Also, for someone with health condition, this could trigger a panic attack, heart attack, etc. There has been multiple reports on this on Audi's discussion boards. https://www.audiworld.com/forums/s4-b9-platform-discussion-214/freaked-out-pre-sense-seat-belt-tightening-no-reason-all-3020878/ https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218/pre-sense-seat-belt-jolt-3046494/
BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2021-10-05
- VIN: wA1BAAFY1M2
- Components: BACK OVER PREVENTION
- Summary: I have an issue with my vehicle where when the car is in reverse gear, the video from the camera sometimes is shaky, and sometimes instead of showing a rear camera, it shows a front camera, and sometimes the rear cross-traffic warning doesn't work even when in reverse gear when this video malfunction happens. It happened a few times and took me to the dealership for service. When they try to reproduce, it didn't, however, after a few days it started happening. I have few videos of this instance
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-06-10
- VIN: Wa1baafyxm2
- Components: ELECTRICAL SYSTEM
- Summary: All warning lights flashing…brakes and steering not working. Engine would not shut off,all screens /dash went black.mange’s to get in bike lane(still partially in road),emergency flashers worked fortunately.towed to dealer to be inspected and fixed …waiting for results. Was previously scheduled for recall fix .disablement happened about a week before scheduled recall fix, due apparently to water spillage in backseat
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-03-05
- VIN: WA15AAFYXM2
- Components: ELECTRICAL SYSTEM
- Summary: The electronic system failed while we were driving 40 mphs. The vehicle completely stopped. A recall notice was generated but never sent even though Audi has email, phone, etc. for information. If this would have happened the prior day while driving 75 mphs this could have killed my entire family. I was without a car for 2 months and Audi did nothing to rectify the situation. My car was towed to another city, with supply chain issues it took 6 weeks to fix. I have lost significant money as a result of this. Audi has been unaccountable for all of that. I had no idea the long history of electrical problems with Audi. Consumers need to know this!
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2022-04-30
- VIN: WA1AAAFY1M2
- Components: FORWARD COLLISION AVOIDANCE
- Summary: I have experienced two false activation of emergency brakes on my 2021 Q5 in the past 3 months. Both have been very scary incidents for my family - Feb 2022" Driving on a highway with no vehicle in front at 60mph, going through a shade under a bridge where emergency brakes false kicked in - 4/30/22 around 2pm: Driving on a street with no vehicle in front at 30mph where emergency brakes falsely kicked in
STEERING PROBLEM
- Date Of Incident: 2022-04-27
- VIN: WA1BAAFY6M2
- Components: STEERING
- Summary: Steering wheel will forcefully and suddenly jerk to the left at random times on at least 6 occasions.
ELECTRICAL SYSTEM,STRUCTURE PROBLEM
- Date Of Incident: 2022-04-12
- VIN: WA1AAAFY6M2
- Components: ELECTRICAL SYSTEM,STRUCTURE
- Summary: The contact owns a 2021 Audi Q5. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated and the windows started to go up and down. The contact lost power steering functionality however, the brakes was functional and she was able to safely stop the vehicle. The contact attempted to restart the vehicle but the vehicle would not restart. The contact had the vehicle towed to a dealer who diagnosed and determined that water had entered the vehicle and short circuited the gateway control module. The failure was related to NHTSA Campaign Number: 21V947000 (Electrical System, Structure). The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
AIR BAGS,ENGINE,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-12-15
- VIN: WA1BAAFY6M2
- Components: AIR BAGS,ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: After conducting a $10k forensic review on the car, they found out that the computer was infected with malware and that that vehicle will always put out fm transmitters to get into your cellular devise to hack it Unfortunately, this is the case for this bricked...Need a replacement with transferring the lease over to a similar priced vehicle.
UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-11-01
- VIN: WA1BAAFY4M2
- Components: UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
- Summary: The backup camera in the car randomly stops working while driving in reverse. These cameras are mandated by federal law and malfunctions can lead to collision with unforeseen living beings while backing up. The MMI screen also goes completely white/blue while driving forward. Additionally, the adas package comes with a birds eye view camera that is completely skewed created a deceptive understanding of objects in the surroundings. This can lead to collisions making the adas packing (and perhaps the collision warning) totally unreliable. The vehicle is available for inspection as needed. Took the brand new vehicle to the dealer, they refused to fix it as their engineer could not reproduce the issue. Later after a lot of argument, they mentioned they cannot fix it because of resource shortage. Argued they cannot sell brand new vehicles that are faulty, we were told their other cars may have the same issue so they cannot guarantee a loaner will fix this problem. We have spent hours on phone and in person with the dealer service center in vain. There were no warnings of the problem. The screen went blank during the drive. This happened for the first time around November 2021. This happens fairly arbitrarily.
ELECTRICAL SYSTEM,STRUCTURE PROBLEM
- Date Of Incident: 2022-02-12
- VIN: wa1baafy9m2
- Components: ELECTRICAL SYSTEM,STRUCTURE
- Summary: The contact owns a 2021 Audi Q5. The contact received notification of NHTSA Campaign Number: 21V947000 (Electrical System, Structure). The dealer was contacted and informed her that an appointment for service would not be available for two months. The manufacturer had been notified of the issue. The contact was informed that the protective cover used to repair the failure was a plastic cover which the contact did not believe was adequate for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
STEERING,SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-11-28
- Number Of Injuries: 1
- Crash: 1
- VIN: WA1CAAFY1M2
- Components: STEERING,SERVICE BRAKES
- Summary: I was driving down a slight hill in 1/2 inch of snow at 5MPH and when I tired to gently brake as I descended the hill, the brake pedal had no resistance and went flat to the floor. I had no brakes. I then tried to steer towards the side of the road and the steering wheel completely locked up and I was not able to steer. I slid 150 feet down the hill and into a ditch. No brakes and no steering. There must have been a failure of some kind. Terrifying.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2021-11-17
- VIN: WA1BAAFY9M2
- Components: ELECTRICAL SYSTEM
- Summary: The failed component is the gateway module that sits underneath the rear seats below the cup holders. In my case approximately 5 oz of water seeped out of my briefcase via a leaky water bottle and it shut down the gateway module and rendered the car inoperable.. losing all power and engine on the highway at approximately 60 mph. Fortunately I was successful in navigating the car to the side of the road by coasting and other than the fear was not harmed. Car was towes to Audi service where they confirmed that the gateway module failed.. they did not notice any water on the module and replaced it next day ..I was surprised that they had 5 in stock.. just googling Audi Q5 gateway module I noticed many similar incidents like mine I am worried that a family unknowingly with children in the back could have a similar incident and create serious risk. This needs to be communicated immediately to all Audi owners that are impacted and a recall needs to be initiated once a solution is developed and tested.
VISIBILITY PROBLEM
- Date Of Incident: 2021-09-24
- VIN: wa1aaafy6m2
- Components: VISIBILITY
- Summary: The contact owns a 2021 Audi Q5. The contact stated while driving 60 MPH and exiting off a ramp, the sunroof exploded without impact causing the shattered glass to enter the vehicle and fall on the driver. The contact stated that no object had struck the vehicle to cause the failure. The contact pulled over to the side of the road and inspected the vehicle before driving to the residence. The contact had the vehicle towed to an independent mechanic who inspected the vehicle but could not diagnose the cause of the failure. The local dealer was contacted regarding replacing the sunroof. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
2021 Audi Q5 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 7 recalls for different components of the 2021 Audi Q5.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
- Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
- Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
- Manufacturer: Volkswagen Group of America, Inc.
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: TIRES
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
- Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
- Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
- Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
- Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SEAT BELTS:REAR/OTHER:RETRACTOR
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
- Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
- Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Negative 2021 Audi Q5 car reviews
Positive 2021 Audi Q5 car reviews
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I bought my pre-owned Audi just 3 days ago and I'm extremely satisfied with it. At first, I was a little apprehensive about the size since I was looking for something smaller than my previous Pathfinder, but I'm loving it now!
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I love how the car has so many safety features and how easy it is to drive.
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Great engine, great base package for Premium trim, and Quattro awd standard. Just enough: premium, driving experience, technology, and space
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I've had this 2021 PP Q5 for a year now and it has been trouble-free. The car is enjoyable to drive, although the electronic steering reduces road feel, which is a bit of a bummer. On the highway, I often get 30+ MPG and have even reached as high as 35. In traffic, I usually get somewhere between 25 and 29. The acceleration is fantastic thanks to the great engine/transmission combination. While some people may find the seats too firm, I think they are just fine, especially for long trips, as they provide good back support, which is more important to me than being cushy. Surprisingly, the Kumho tires that came with the car are much better than I expected and even better than the Continentals that I had on my 2018 Q5.
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I appreciate the positive feedback on the plug-in and its performance. However, I would like to address the issue of connectivity complexity and the requirement to purchase an additional SIM card and cell service. In my professional opinion, it would be more efficient and user-friendly to charge a higher price for the product and simplify the usage process.
Additional sources
More sources of information about 2021 Audi Q5 problems:
Advice for my 2021 Q5 with issues : r/Audi
Aug 18, 2023 ... Beginning in April of this year, I've taken the car in 5 times for the same issue..transmission errors, start stop system, issues and a bunch of ...
2021 Audi Q5 Reliability - Consumer Reports
Owner Reported Trouble Spots · In-car Electronics · Electrical Accessories · Steering And Suspension · Body Hardware · Noises And Leaks · Drive System · Climate ...
Owning A 2021 Audi SQ5 Prestige! Pros and Cons! Has Anyone ...
Dec 28, 2022 ... Have You Had Issues With Audi Not Wanting To Fix Your Audi Issues?! I own an SQ5 Prestige 2021. Not a bad vehicle but could be better for the ...
2021 Audi Q5 Problems | Kelley Blue Book
How reliable is the 2021 Audi Q5? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2021 Audi Q5 Repair: Service and Maintenance Cost
2021 Audi Q5 vehicles have 7 known recalls. The most common recall is: Gateway Control Module Shuts Down From Water Intrusion Reducing Engine Power. Provided ...
Other years of Audi Q5
Are you having problems with your 2021 Audi Q5?
Justyn Nikolaus 2024-10-05
I leased a new 2021 Q5 premium plus, but unfortunately it experienced an electrical failure after just three weeks. While the mechanical performance of Audi is always good, this type of failure is unacceptable. I am concerned about being stuck with this issue for the next three years.
Ahmad Denesik 2024-09-10
I have complete confidence in driving it. Although, I must admit that we experienced a transmission issue that left us stranded after a year of use. Additionally, we encountered an electric failure at one point. However, we were able to resolve the issue by replacing three modules for the air conditioning system.
Willis Hettinger 2024-08-01
Hi there! I noticed that your headlights were a bit foggy after your 15-minute drive home.
Rodrigo Simonis 2024-07-01
I hope you're doing well! I wanted to share my experience with my new Q5. Unfortunately, I've had some issues with it - my first 2021 Q5 required a windshield replacement, and now my second one is causing blurred vision. I'm not sure why this is happening, but I'm hoping to get it resolved soon. Have you had any similar experiences with your Q5?
Celestino Klein 2024-05-16
I am writing this review to express my opinion of the 2021 Q5 Premium compared with the 2014 Premium Plus which I traded in (owned from new). The improvements are significant: the design is sharper, the interior layout has improved, especially the placement of the start/stop button and the easier to use temperature and fan controls. The acceleration and handling are sharper, and the brakes are more efficient and no longer squeak. Although there are some downsides, such as the ride being more firm, tire noise from the Continentals being worse than the Michelins, and excessive wind noise even at 40mph, the Q5 Premium is still a high-quality car. The glove box and central storage are smaller, and the under floor storage 'cubby holes' are gone because of the new emergency tire system. The information screen is no longer embedded in the dashboard, and the seats feel much firmer, and some of the door plastics are harder. However, these changes do not detract from the overall quality of the car. My 2014 had only done 37,000 miles but it had a moonroof which I never used and as I had suffered some skin problems from the sun which penetrated the screen which is supposed to protect one. Audi will tell you that it gives 98% UV protection, but for how long? I live in Florida where dealers of some makes are now installing tints on the front side windows before releasing the car. My observation is that 95% of owners do not use the sunroof/moonroof. Audi is guilty of great waste and forcing buyers to have an unnecessary moonroof if they want the convenience package only available with a Premium Plus or special order. Overall, I am still confident in my decision to purchase the Q5 Premium and believe it to be a high-quality car.