2019 Audi E-tron problems
The Audi e-tron is a series of electric and hybrid cars shown by Audi from 2009 onwards. In 2012 Audi unveiled a plug-in hybrid version, the A3 Sportback e-tron, released to retail customers in Europe in August 2014, and slated for the U.S. in 2015. A decade after the unveiling of the first e-tron concept at the 2009 International Motor Show Germany, Audi's first fully electric e-tron SUV went into production in 2019.
The name has also been used on some racing cars.
Production vehicles
Q8 e-tron (2018)
An SUV formerly called the Audi e-tron with a 328 kilometer (204 mile) EPA range and a 95 kWh battery started production in 2018 and was first delivered in 2019. The vehicle is sold in many countries, including the US, Canada and multiple countries in Europe. At the end of September 2019, there were more than 10,000 e-trons registered worldwide.
Audi announced that the facelifted e-tron will be renamed to Audi Q8 e-tron which was revealed on November 9, 2022.
Social links
Common 2019 Audi E-tron problems
The 2019 Audi e-tron, a popular electric SUV, has been reported to have several common problems related to the battery and electrical systems, particularly issues with moisture build-up and battery software problems.
One of the significant issues with the 2019 Audi e-tron is moisture build-up in the electrical system, which can cause damage to the electrical components and pose safety risks for drivers. Due to this problem, the National Highway Traffic Safety Administration (NHTSA) issued a recall for the 2019 Audi e-tron vehicles.
Another common problem with the 2019 Audi e-tron is battery software problems, including freezing or crashing of the infotainment system and navigation issues. Many Audi e-tron owners have reported the screen freezing problems online. For instance, one owner reported that the infotainment system froze, with no sound, navigation, climate controls, bluetooth connection, or traffic sign recognition.
The Audi e-tron has also experienced problems with the regenerative brake system. The regenerative braking system is a technology that allows the vehicle to recover energy from the braking process and use it for later use. However, there have been reports of problems with the Audi regenerative brake system. For example, one e-tron owner reported that the regenerative braking had been failing for the first four or five brake uses on the day, and after that, it worked fine until the next day.
In conclusion, the 2019 Audi e-tron has experienced several common problems related to the battery and electrical systems, including moisture build-up, battery software problems, and regenerative brake problems. These problems can cause damage to the electrical components, pose safety risks for drivers, and affect the overall performance of the vehicle. Audi has taken steps to address these issues, including recalls and technical service bulletins, to ensure the safety and satisfaction of its customers.
What are the major problems with the 2019 e-tron?
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
What is the lifespan of an Audi e-tron battery?
While there are overall less frequent maintenance like no more oil changes, you should also know that electric car battery life expectancy is around 10 to 20 years.
What is the warranty on a 2019 Audi e-tron?
4 yr/50,000 mi basic, 4 yr/50,000 mi powertrain2019 Audi e-tron / Warranty
The Audi New Vehicle Limited Warranty lasts four years or 50,000 miles—whichever occurs first. In addition, enjoy four years of Audi 24-Hour Roadside Assistance at no additional cost.
What happened to Audi e-tron?
The vehicle is sold in many countries, including the US, Canada and multiple countries in Europe. At the end of September 2019, there were more than 10,000 e-trons registered worldwide. Audi announced that the facelifted e-tron will be renamed to Audi Q8 e-tron which was revealed on November 9, 2022.
What are the major problems with the 2019 e-tron?
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
What is the lifespan of an Audi e-tron battery?
While there are overall less frequent maintenance like no more oil changes, you should also know that electric car battery life expectancy is around 10 to 20 years.
What happened to Audi e-tron?
The vehicle is sold in many countries, including the US, Canada and multiple countries in Europe. At the end of September 2019, there were more than 10,000 e-trons registered worldwide. Audi announced that the facelifted e-tron will be renamed to Audi Q8 e-tron which was revealed on November 9, 2022.
What is the warranty on the Audi e-tron battery?
For Audi e-tron® models, the battery is backed by warranty coverage of 8 years or 100K miles, whichever occurs first.
2019 Audi E-tron car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Audi E-tron problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Unknown or other problems
- Fuel/propulsion system problems
- Power train problems
- Service brakes problems
The graph below shows statistics for all 2019 Audi E-tron vehicle components and the number of complaints received.
Latest 25 complaints 2019 Audi E-tron
The NHTSA has received 47 complaints about various vehicle components related to the 2019 Audi E-tron. Below are the 25 most recent complaints reported for 2019 Audi E-tron vehicles.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-09-12
- VIN: WA1VAAGE9KB
- Components: FUEL/PROPULSION SYSTEM
- Summary: I received the recall notice and I attempted to get my battery inspected and interim software installed on my vehicle on 9/9 at Audi North Atlanta. I was told that neither can be done because they do not have the parts needed for the inspection or the software install. When I pressed for more information, I was told that the inspection and software update will make the vehicle undriveable until they have the required parts. I was told I would be contacted when the parts were in so that my vehicle could be inspected and the software update could be installed. On the evening of 9/12, when I started my vehicle a red warning light appeared with the message "Electrical system malfunction! Safely stop the vehicle". I contacted the nearest Audi dealership (Audi Gwinnett) and told them I think I'm having an issue related to the recall. They said they could check the vehicle but they didn't have any appointments for a week. I let the vehicle sit and the warning went away. I attempted to make it to Audi North Atlanta (who have worked on the battery of my vehicle before) before the closed, but I was unable to. The next morning (9/13), the warning light had returned with the same message as before. I again let the vehicle sit until the warning went away. I took the vehicle to Audi North Atlanta and was told again that my vehicle cannot be inspected for the recall and that I am responsible for a diagnostic fee since the warning light is not on. I asked why this wasn't attached to the recall inspection and was told that the warning light could be on for any reason. I again asked about why they couldn't do the free recall inspection and again I was told they do not have the required parts. I have reviewed the documents associated with the 93U9 recall (NHTSA #23V867000) and the only part required for the inspection and software update is a sticker to remind me not to charge my vehicle past 80%.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-01-01
- VIN: WA1VABGE5KB
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-06-17
- VIN: WA1LAAGE3KB
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Subject: Formal Complaint Regarding Water Ingress and Electrical Damage – Seeking Damages Dear Audi Customer Service, I am writing to formally lodge a complaint regarding significant issues with my Audi vehicle, which have led to severe damage and financial loss. Below are the details of the incidents: Initial Incident of Water Ingress: A few months ago, my Audi experienced water ingress through the sunroof, causing water to enter the front of the vehicle. This issue was addressed and repaired by your dealership under warranty. Recent Incident of Water Ingress: From June 13 to June 15, during heavy rains in Florida, my vehicle was stationary and parked. On [XXX], while driving the vehicle, I noticed an electrical burning smell and had to stop immediately. All the lights were displaying errors. Upon taking the vehicle to the Audi dealership, it was discovered that there was water ingress into the battery area and the rear of the vehicle. Despite the previous repairs for water ingress, the recent inspection revealed extensive water damage. The dealership has stated that the damage cannot be repaired under warranty and provided an estimated repair bill of $23,000. Consequently, my insurance company had to declare the vehicle a total loss. Given the history of water ingress issues and the failure of the initial repair to prevent further damage, it is evident that there is a significant defect in the vehicle. It is unacceptable that such a defect has not been adequately addressed, posing a safety hazard to consumers. PLEASE INVESTIGATE AS I AM not the only victim of this problem and audi is aware. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-05-24
- VIN: WA1VAAGE0KB
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: Going about 50-55mph on dark road I have driven on for last six months in all conditions. Last night was normal dry conditions. I had cruise control and audi presense set to early detection. Suddenly the brakes engaged hard for a split second and then stopped. While this happened the cockpit display said "Audi pre sense" with a red circle icon below. After this the vehicle continued to drive without further incident. This is a common problem in various Audi models that would present various dangers. In particular I can't imagine what would happen if my pregnant wife was buckled in and the brakes suddenly slammed hard.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-20
- VIN: WA1VABGEXKB
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINE PROBLEM
- Date Of Incident: 2024-04-15
- Fire: 1
- VIN: WA1LAAGE9KB
- Components: ENGINE
- Summary: The contact owned a 2019 Audi E-Tron. The contact stated that while the vehicle was parked in a garage, there was a sudden odor of smoke detected. The contact stated upon discovering the smoke, the contact noticed fumes and flames coming from the engine compartment and the rear undercarriage. The contact stated the vehicle was unoccupied at the time of the fire. The fire was extinguished by the Fire Department. A Fire report was filed. A Police report was not filed. The dealer was contacted. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-04-10
- VIN: WA1VABGE4KB
- Components: UNKNOWN OR OTHER
- Summary: I talked to an Audi representative and it appears there are recalls for sunroof leaking in various cars it was installed upon that include Volkswagen and Audi. My 2019 Audi was not included and the representative cannot explain why even though I have an identical issue with leakage from the sunroof. The exact problems that plagues other cars that were already given a recall. Instead of a recall, a TSB, was offered for my car but because it is not an actual recall, Audi will not pay for any repairs. From my online search, it looks like there was a class action lawsuit from a law firm called Milberg with my model included that was settled for extended the warranty of 8 years (2028) or 80k miles to repair the leaking sunroof. My car has a TSB and acknowledgment in the class action lawsuit that there was a faulty sunroof but because my car has 94k miles on it, Audi refuses to pay it. I believe that NHTSA needs to make an immediate recall for 2019 Audi E-tron for leaking sunroof because it is the same recall other cars have had with the same sunroof system installed, a class action lawsuit that offered payment for those not able to get the recall on their car, and Audi issuing a TSB because they know there is the same problem on my car. Audi keeps using the excuse that NHTSA didn't force them to make a recall on the 2019 Audi E-tron even though it suffers from the same problem as the other cars with the same sunroof system, so they are refusing to cover any costs to fix it.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-04-08
- VIN: WA1VABGEXKB
- Components: FUEL/PROPULSION SYSTEM
- Summary: Battery has a recall in place for fire hazard..I contacted the dealership and they have no path for a repair . They have also denied my buy back request.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-02-19
- VIN: WA1VABGE7KB
- Components: UNKNOWN OR OTHER
- Summary: This vehicle is equipped with a hands free tailgate sensor to allow hands-free opening with a kick or wave of a foot under the rear bumper. The problem is that while we are standing at the back of the vehicle, loading or unloading items, the tailgate sensor will activate and the tailgate will begin to close, requiring quick action to get out of the way. This happens unpredictably and has occurred more than once. Of course, there is a chance of injury from the tailgate or when trying to suddenly move out of the way.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-29
- VIN: WA1VAAGE3KB
- Components: ELECTRICAL SYSTEM
- Summary: I received the letter about 23V867 recall on this vehicle over two weeks ago. Letter indicates vehicle requires repair (per Audi's online data as recorded with data collection performed from the vehicle itself) NOW. I called to make an appointment with Audi Silver Spring [XXX] ) and initially I was told they will have to order new battery modules. A week later (this morning 2/29/2024) I was texted that they cannot perform the repair as they do not have cell balancer tool :( and this will take another two weeks. So while Audi indicates my vehicle is in imminent fire hazard, yet their dealers are not capable of repairing this issue, even though letter indicates repairs should be performed now. I am extremely concerned with the safety of the vehicle, passengers and my property while vehicle is parked on the driveway due to fire hazard. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-02-27
- VIN: WA1VABGE4KB
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: Rearview and camera displays showed a blank screen. The instance showed up when the vehicle was in Reverse. The screen turned blank besides other features on the display such as camera views. Each view showed blank. An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
ENGINE PROBLEM
- Date Of Incident: 2023-11-09
- VIN: WA1VABGE2KB
- Components: ENGINE
- Summary: The contact owns a 2019 Audi E-Tron. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated, and the Major System Failure message was displayed. The vehicle was towed to the dealer, where the engine was replaced; however, the dealer refused to return the vehicle until the contact had paid for the repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 30,000.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-01-02
- VIN: WA1VAAGE5KB
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: The charging system used to charge the vehicle cannot be used at full capacity otherwise it can cause a fire. Potential house fire, wiring damage to home. This problem has been confirmed by the manufacturer. The components have not been inspected because Audi does not have a remedy for this recall. There are no warnings on the vehicle. Lights flicker in the home when charging.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-01-24
- VIN: WA1LABGE8KB
- Components: UNKNOWN OR OTHER
- Summary: We have several recalls for this car the battery and the ball joints are bad we called the dealer for help with the issue and never received any update , we can not drive this car due to a fire hazard and it is a real safety issue for all the public and our selves we need help. Please help my family thanks and god bless.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-01-16
- VIN: WA1LAAGE9KB
- Components: UNKNOWN OR OTHER
- Summary: I discovered the following recall on your site but the AudiUSA site does not show the issue. I am alarm at the serious nature of this recall and Audi is only saying it does no have a remedy yet. that is unacceptable considering what could happen. We need a faster remedy to this very dangerous situation. A timely manner is right now, not later in the year. Dec 20,2023 Manufacturer Recall Number93U9 NHTSA Recall Number23V867 Recall StatusRecall Incomplete, remedy not yet available Summary A potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Affected high-voltage batteries may experience a loss of range and/or performance as an early indication. Safety Risk A high-voltage battery overheating increases the risk of a fire. Remedy REPAIR NOT YET AVAILABLE Audi is working on an interim measure to help provide support for vehicles in this recall until the remedy becomes available. More information will be provided at a later date once the details of the interim measure are defined.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-01-13
- VIN: WA1VAAGE8KB
- Components: UNKNOWN OR OTHER
- Summary: The sunroof exploded while on the highway. It was very dangerous as small glass shards fell while driving at highway speeds on the highway. It was not hit by anything, and there was no damage to the glass prior. There was no warning, just a loud pop/bang and then the glass fell and then a huge hole where the sunroof used to be.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-22
- VIN: WA1VAAGE4KB
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System) and 23V842000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to charge the vehicle and was not able to charge the battery. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the charging port had failed and needed to be replaced. The vehicle was repaired. The contact researched online and became aware there was a recall related to the charging port failure under NHTSA Campaign Number: 19V434000 (Electrical System). The contact was advised by the independent mechanic that a dealer should check the software for any updates. The contact took the vehicle to a dealer and was informed that the charging port recall was not associated with the VIN. The contact was advised that the other two recalls had no relation to the failed charging port and that there was no remedy available for the two recalls related to the VIN. The manufacturer had been notified of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-10-27
- Fire: 1
- VIN: WA1LABGE0KB
- Components: ELECTRICAL SYSTEM
- Summary: The contact owned a 2019 Audi E-Tron. The contact had pulled into a charging station and had plugged the vehicle in to charge the battery. The contact stated she heard a loud boom 20 minutes after having plugged the vehicle into the charging station. The contact saw white smoke issuing from the rear of the vehicle and then she saw flames issuing from the rear driver-side wheel. The contact stated that prior to the fire department's arrival a passerby and a store employee, from a store that she was parked in front of, extinguished the flames with chemical hand-held fire extinguishers. The contact stated the vehicle was towed to her insurance provider's impound lot for investigation. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-10-05
- VIN: WA1LAAGE8KB
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: I plugged my Grizzle home charger into the driver side charger on my 2019 Audi E-Tron. The Vehicle charged but did not disengage the charging handle. I called Audi and followed all their instructions but nothing worked. The car was towed to the Audi dealer where they had to disassemble the vehicle's charging port on the car to get the charging cable handle out. Although the car is still under warrantee, Audi refused to to repair the car under warrantee And charged me upwards of $500.00 for the repair. Audi claimed that since the charger was not an Audi charger there may have been outside influence. This explanation does not make any sense, nowhere in the owners manual does it stat that you are only required to use an Audi charger. This is equivalent to stating that you must take your car to the dealer for maintenance or risk voiding your warrantee.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-09-13
- VIN: WA1VAAGE4KB
- Components: SERVICE BRAKES
- Summary: Purchased on September 13 2023 told my salesman anos that the vehicle needs brakes it seems he said oh no we inspect all our vehicles so me not being a mechanic I believe him well that was a lie September 15 2023 car indicates brake pads low see dealership now it’s only been two days since I made this 60000$ purchase from Schaumburg ford so they say bring it in so we can check this is Friday I purchased that Wednesday they inspected it and it needs brakes and rotors this is a electric car I could have hurt my self or others not having adequate brakes this car is not drivable due to it needs brakes I should not be repairing a vehicle was purchased September 13 2023 2 days later it needs brakes this dealership played with my life and the well being of others I want my brakes fixed I live 100 miles from this dealership I went back on that following Monday to drive back with a car with inadequate brakes first I was offered 1000$ towards new to having nothing done at all haven’t Evan made a payment beware of Schaumburg ford they sell cars that may just hurt u or some one else
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-09-08
- VIN: WA1VAAGE4KB
- Components: UNKNOWN OR OTHER
- Summary: Leather dashboard is warping due to the water ingress issue which was addressed from previous recall.
VISIBILITY PROBLEM
- Date Of Incident: 2023-03-13
- VIN: WA1LAAGE6KB
- Components: VISIBILITY
- Summary: The contact owns a 2019 Audi E-Tron. The contact stated while entering the vehicle, there was water leaking from the sunroof of the vehicle. The vehicle was taken to a dealer, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 170,000.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-03-14
- Fire: 1
- VIN: WA1VABGE2KB
- Components: FUEL/PROPULSION SYSTEM
- Summary: Last night, driving home from the airport, I stopped for a charge at an Electrify America charging station in San Diego, CA. Charging station ID is 200143-03. At the start of the charge, the port caught on fire, shot flames about a foot from the car. Obviously, after the flames subsided, I unplugged it. The DC high voltage pins are melted. I drove home without charging, driving slowly to maximize range and make it home. Luckily, I was not injured by the fire. The vehicle did not report any warnings, errors, codes, or anything. It seems functional. I have not attempted to charge it at home. I reported the incident when it occurred to Electrify America. Their case number is [XXX]. This morning I reported the incident to Audi USA. Their reference number is [XXX]. I informed the Audi representative that I would be making this report. The exact cause is unclear. It could be a problem with the charging station or its plug. However, it is clear that its safety systems did not detect the short circuit and stop the high voltage current from flowing. Curiously, there is also not a "big red button" to push on the charging station to shut it down (to prevent anyone else from using the station) - I had to ask the rep to remotely disable the station until their team could look at it. Or, it could be a problem with the vehicle. It has successfully charged several times at Electrify America (Audi's preferred vendor, because they are a Volkswagen company), and it charges nightly at home without issue. But perhaps something on the vehicle side caused the system to short circuit. At this time, I am awaiting guidance from the local Audi dealer on how to get it inspected. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-12-05
- VIN: WA1VABGE7KB
- Components: FUEL/PROPULSION SYSTEM
- Summary: The Etron is an EV. At approximately 63,000 miles, I received an alert stating electric failure and move immediately off the road. I took it to Audi and apparently the front electric motor flooded. After it was repaired, I drove the car another 2500 miles and received an alert stating electric failure and get off the road. Apparently, this may be related to a bad battery module. Both times the incident occurred on the freeway. My car is still in the shop.
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-02-04
- VIN: WA1VABGE3KB
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
- Summary: Complete brake loss. Complete system failure. Driving on county road, braking light alerts came on indicating brake malfunction. Went to brake, no breaking engagement, alert messages on most electrical components including braking, suspension, drivetrain went off. Most every light on the dash sent alarms. Car would not stop with brakes, nor use of electric gear paddles. Pulled off to shoulder and coasted down the road until stopped.
2019 Audi E-tron recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2019 Audi E-tron.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi E-Tron Quattro vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
- Consequence: Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
- Remedy: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed on October 1, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P6.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
- Consequence: A high-voltage battery that overheats increases the risk of a fire.
- Remedy: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 24, 2024, July 2, 2024, July 22, 2024, August 14, 2024, September 9, 2024, and October 11, 2024. Owners will receive a second notice once the final remedy becomes available, anticipated in 1st Quarter 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
- Consequence: Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
- Remedy: Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
Negative 2019 Audi E-tron car reviews
Positive 2019 Audi E-tron car reviews
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The vehicle is incredibly comfortable and spacious, with a large cargo space that surpasses even the Q5. The interior dash display is both attractive and user-friendly, with lots of cutting-edge technology that is among the best in its class. Additionally, the vehicle boasts a sufficient range of over 200 miles, and you can easily find fast charging stations using the PlugShare app.
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This is great to hear! I'm so glad you're enjoying your new electric vehicle!
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Best car you ever bought! The fit and finish is top notch, and it's very luxurious. Driving it is an absolute pleasure, especially with all the bells and whistles that come with the Prestige Edition. Even the range doesn't bother you, with numerous charging stations available in your state. Overall, you won't be disappointed with this purchase!
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I'm so glad to hear that you're enjoying your 2019 eTron! It's great to know that you're still getting the full 320km range after 3 years. The B&O sound system is also a wonderful addition, especially since the cabin is so quiet.
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I've owned this car for three months and I must say, it has exceeded my expectations. The car looks fabulous and is extremely comfortable. The interior is superb and it comes with lots of practical tech that makes driving a breeze. I have the Siam beige base model with black trim, upgraded wheels and a few other extras. I believe the base model is really well spec'ed with air suspension, electric heated seats and more, so you don't need the S Line. I charge the car to 80% every night and it gives me a range of 200KM, which is more than enough for my daily journeys. All in all, it's a great car and for the normal user, the 50 is perfect and still gives you 310 Hp instantly if you like a bit of fun.
Additional sources
More sources of information about 2019 Audi E-tron problems:
etron reliability issues? : r/electricvehicles
May 12, 2022 ... From my research, it appears mainly the 2019 models had problematic issues. Users were in particular complaining about the coolant leaking into ...
Potential Buyer: 2019-2021 Audi e-tron System/Electronic ...
Jul 10, 2023 ... Am I better off with the Tesla MX and its slew of out of warranty issues, at least with the re-assurance of Battery & DU warranty for 8 years?
2019 etron issues : r/etron
Dec 4, 2023 ... 2019 etron issues · 1/ Windshield washer fluid tank leaking · 2/ Leak in roof where rain water breaches the cabin. Audi fixed 1 & 2 Free of ...
Advice on a used 2019 e-tron with 36,451 miles | Audi e-tron Forum
Oct 15, 2023 ... I've heard a lot about 2019s having issues with coolant leaking into the motor and definitely want to avoid buying into a whole set of ...
Thoughts on 2019 Audi e tron suv? : r/electricvehicles
Mar 20, 2022 ... I am considering purchasing a 2019 Audi e tron. I was all in until google lead me to many articles about issues with that year.
Other years of Audi E-tron
Are you having problems with your 2019 Audi E-tron?
Stephon Schulist 2025-01-06
The car is amazing, but the range of 220 miles on a full charge is not ideal for road trips. Unfortunately, the charging infrastructure is also poor, with very few charging stations available, many of which are broken, take too long to charge, and are too far off the freeway. This makes it more expensive than gas. After one road trip, I decided not to use it for long drives anymore. However, the seating is the best. The only downside is that too much revolves around their subscription service. The navigation goes from amazing to basic unless you agree to a monthly service. It would be better if the car was sold with everything that comes with the purchase instead of showing the car as fully equipped and then upcharging later. They have several different subscriptions, and to experience the same as the test drive, the user will have to buy them all, which can cost several hundred dollars a year. At least it comes with Apple CarPlay.
Ephraim Cassin 2024-08-05
The 2019 Audi e-tron I purchased leaked pink fluid onto my garage floor, which two dealers initially claimed was car washing liquid. However, after contacting Audiusa, they confirmed that the only pink fluid in the vehicle was that in the cooling around the batteries. Despite this, they did not offer any assistance. Additionally, I found that even with a 240 outlet installed in my garage, I could only achieve a range of 152 to 166 miles, with the highest range being 190 miles. This was not made clear to me at the time of purchase, and it was frustrating to learn that factors such as steady speeds, use of the heater or air conditioner, and infrequent driving could all impact the car's range. Ultimately, I decided to trade in my e-tron for a Genesis GV80 2.5 4FD with Prestige package on April 17th. While I had never before traded in a new car before five years, I was fed up with the issues I experienced with the e-tron. I am now enjoying the convenience of a gas car, which is quicker to refill and actually cheaper than charging with the low range. It is unfortunate that my experience with the e-tron may discourage others from trying electric cars, as I believe many people have had similar experiences to mine, as evidenced by the large number of 2019 Audi e-trons with low mileage listed for sale by private owners and dealers.
Osborne Friesen 2024-06-07
Hi there! I hope this message finds you well. I wanted to let you know that the 2019 model you were interested in unfortunately had some issues in the past. It was actually a Lemon Law buy back due to some safety problems like a horn that didn’t work and a brake lamp that shorted out. Additionally, heavy rains caused some major interior leaks. I just wanted to give you a heads up so you can make an informed decision. Let me know if you have any questions!
Godfrey Nader 2024-05-17
I purchased my etron in April 2019. After one month, the range with a full charge was 190 miles. However, after driving 4000 miles, the range has decreased to 180 miles and 169 miles in cold weather. I believe Audi needs to update the battery and improve the quality of the vehicle. I am disappointed and frustrated as this is my second car from Audi. I have already complained to Audi corporation, but they have stated that it is operating as designed. However, I was not informed that the range and battery would deteriorate so quickly. I feel misled and believe that this is a fraudulent vehicle.
Vladimir Lubowitz 2024-04-17
This SUV drives like a standard one. The acceleration is good, but not great. The comfort is great and it feels like a standard luxury car. However, the middle console is open and very awkward, which makes it difficult to rest your right arm. Unfortunately, the mileage on a full charge is only 200 miles, which is not great. It's worth noting that this vehicle was built on the frame for a gasoline Audi SUV. If you're considering buying, it might be worth waiting for future versions that are EV from the ground up.