2021 Audi E-tron problems
The Audi e-tron is a series of electric and hybrid cars shown by Audi from 2009 onwards. In 2012 Audi unveiled a plug-in hybrid version, the A3 Sportback e-tron, released to retail customers in Europe in August 2014, and slated for the U.S. in 2015. A decade after the unveiling of the first e-tron concept at the 2009 International Motor Show Germany, Audi's first fully electric e-tron SUV went into production in 2019.
The name has also been used on some racing cars.
Production vehicles
Q8 e-tron (2018)
An SUV formerly called the Audi e-tron with a 328 kilometer (204 mile) EPA range and a 95 kWh battery started production in 2018 and was first delivered in 2019. The vehicle is sold in many countries, including the US, Canada and multiple countries in Europe. At the end of September 2019, there were more than 10,000 e-trons registered worldwide.
Audi announced that the facelifted e-tron will be renamed to Audi Q8 e-tron which was revealed on November 9, 2022.
Social links
Common 2021 Audi E-tron problems
Based on the information from the sources provided, here are some common problems reported by owners of the Audi e-tron 2021:
- Coolant Cartridge Leaks: There have been reports of coolant cartridge leaks in the e-tron, which have necessitated motor replacements to address the issue. This problem has raised questions about the design and durability of the cooling system in the vehicle.
- Tech Issues: Owners have highlighted various tech-related problems, such as issues with CarPlay functionality, connectivity problems, and the lack of certain features like AM radio. These tech-related challenges have impacted the overall user experience and convenience of the vehicle.
- Range and Battery Performance: Concerns have been raised about the e-tron's range and battery performance, especially at high speeds. Some owners have expressed the need for software updates to improve battery efficiency and increase the driving range of the vehicle. This issue has led to discussions about the practicality of the e-tron for daily commutes and long trips.
- Service and Support: Several owners have reported dissatisfaction with Audi's service and support for the e-tron. Issues with CarPlay functionality, repeated visits for service, and lack of effective solutions to common problems have left some owners frustrated with the overall ownership experience of the vehicle.
These common problems highlight various concerns raised by owners of the Audi e-tron 2021, ranging from mechanical issues like motor failures to tech-related challenges and service quality issues. Addressing these issues is crucial for enhancing the overall reliability and user satisfaction with the e-tron model.
What is the lifespan of an Audi e-tron battery?
While there are overall less frequent maintenance like no more oil changes, you should also know that electric car battery life expectancy is around 10 to 20 years.
What happened to Audi e-tron?
The vehicle is sold in many countries, including the US, Canada and multiple countries in Europe. At the end of September 2019, there were more than 10,000 e-trons registered worldwide. Audi announced that the facelifted e-tron will be renamed to Audi Q8 e-tron which was revealed on November 9, 2022.
What is the warranty on the Audi e-tron battery?
For Audi e-tron® models, the battery is backed by warranty coverage of 8 years or 100K miles, whichever occurs first.
How long does Audi e-tron charge last?
The e-tron comes with a CCS Combo fast charging port and can get to 80% battery capacity (about 160 miles) in 30 minutes at a 100-kW fast charger. This Audi also promises 54 miles in 10 minutes with a 150-kW charger.
What is the lifespan of an Audi e-tron battery?
While there are overall less frequent maintenance like no more oil changes, you should also know that electric car battery life expectancy is around 10 to 20 years.
What happened to Audi e-tron?
The vehicle is sold in many countries, including the US, Canada and multiple countries in Europe. At the end of September 2019, there were more than 10,000 e-trons registered worldwide. Audi announced that the facelifted e-tron will be renamed to Audi Q8 e-tron which was revealed on November 9, 2022.
What are the changes for the 2021 e-tron?
Higher range, lower price
First up, Audi made several enhancements to the 2021 e-tron by optimizing the drive system hardware and some changes to the software. The results of those improvements included an added range of 18 miles, to a total of an EPA-estimated range of 222 miles.
How long does Audi e-tron charge last?
The e-tron comes with a CCS Combo fast charging port and can get to 80% battery capacity (about 160 miles) in 30 minutes at a 100-kW fast charger. This Audi also promises 54 miles in 10 minutes with a 150-kW charger.
2021 Audi E-tron car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Audi E-tron problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Power train problems
- Unknown or other problems
- Engine problems
- Structure problems
The graph below shows statistics for all 2021 Audi E-tron vehicle components and the number of complaints received.
2021 Audi E-tron complaints
The NHTSA has received 25 complaints about various vehicle components related to the 2021 Audi E-tron.
2024-08-05
ELECTRICAL SYSTEM,STRUCTURE PROBLEM
- Date Of Incident: 2023-12-11
- VIN: WA1LAAGE8MB
- Components: ELECTRICAL SYSTEM,STRUCTURE
- Summary: The vehicle's charging system keeps failing and turning off the charger. The rear doors do not open from the inside of the vehicle (intermittently).
2024-04-12
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-19
- Components: ELECTRICAL SYSTEM
- Summary: See attached document for complaint
2024-03-08
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-11-01
- VIN: WA1AAAGE9MB
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Charger overheats Charger trips breaker Charging damaged burned wall outlet Charging damaged breaker
2024-02-15
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-07
- VIN: WA1AAAGE9MB
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2021 Audi E-Tron. The contact stated that while driving at an undisclosed speed, a message displayed reading "Electrical System Malfunction: Safely Stop the Vehicle," after which the vehicle lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V867000 (Electrical System) and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 26,000.
2024-02-13
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-12
- VIN: WA1AAAGE3MB
- Components: ELECTRICAL SYSTEM
- Summary: There are 2 active/open recalls for my 2021 Audi etron vehicle. The recalls were initiated by the manufacturer 2 months ago and there currently are no repairs available for either recall. Both recalls present a severe safety risk to consumers and present risks to their homes. Dec 20, 2023 Manufacturer Recall Number. 93V2 NHTSA Recall Number 23V867 A potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Affected high-voltage batteries may experience a loss of range and/or performance as an early indication. Safety Risk A high-voltage battery overheating increases the risk of a fire. Dec 19, 2023 Manufacturer Recall Number 93U6 NHTSA Recall Number 23V842 If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in your vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable, increasing the risk of a fire. Safety Risk Overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable, increasing the risk of a fire.
2024-02-01
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-07-10
- VIN: WA1AAAGE3MB
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: This issue occurred with my Audi a year after purchasing it and the vehicle had 19,282 miles on it at the time. I received an "Electrical System Malfunction - Please contact service" error message (in yellow) on my 2021 Audi etron vehicle display. The message was displayed for a few minutes as I was traveling home from work and then disappeared. The following day, I was on my commute into work on the highway, traveling 70 mph, and received an "Electrical System Malfunction - Safety stop vehicle" error message. The vehicle immediately started displaying other error messages and the motor turned off, while the vehicle was in motion. Luckily, I was able to move to the shoulder of the highway safely. The experience was frightening as I was traveling 70 mph and experienced a complete vehicle shut down with little to no warning. The Audi etron had to be towed to the dealership to be repaired. The dealership had my vehicle for 3.5 weeks while they repaired the car. They inspected the vehicle and determined it was a front motor failure and it had to be replaced. I am extremely concerned about the safety issues the Audi etron has created for me and others, especially given that it is a newer vehicle with low mileage.
2024-01-23
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-19
- VIN: WA1LAAGE0MB
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2021 Audi E-Tron. The contact received notifications of NHTSA Campaign Numbers: 23V867000 (Electrical System) and 23V842000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2023-09-14
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-09-02
- VIN: WA1AAAGE3MB
- Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
- Summary: Twice in the span of 3 months my 2021 Audi eTron with less than 25K miles shutdown while driving with an error message "Electrical system: malfunction! Safely stop vehicle." At this point the drive train is completely disengaged and all that can be done is coast to a stop with limited ability to steer or control the vehicle. The vehicle must then be towed to a dealership. If this had happened on a busy multi-lane highway, there is a high probability of an accident occurring putting occupants of the car and other cars at risk. In both cases there was no prior warning of any problem with the vehicle. The first repair in July required Audi to replace the master controller located in the battery pack and replace the front engine due to a fluid leak. This took 6+ weeks to complete. I had the car back 5 weeks after the first repair when it happened again. I am still waiting diagnosis on second repair.
2023-08-30
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-05-14
- VIN: WA1LABGE9MB
- Components: FORWARD COLLISION AVOIDANCE
- Summary: The contact owns a 2021 Audi E-Tron. The contact stated that while driving approximately 5 MPH, the vehicle experienced phantom braking and came to a complete stop. The Forward Collision Avoidance warning light was illuminated. The vehicle stalled and was able to restart after 10-15 attempts. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 12,780.
2023-07-22
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-06-22
- VIN: WA1AAAGE7MB
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Electrical malfunction system and car can stop while driving without warning
2023-07-03
POWER TRAIN PROBLEM
- Date Of Incident: 2023-07-01
- VIN: WA1LAAGE4MB
- Components: POWER TRAIN
- Summary: Repeated sudden loss of forward propulsion power associated with multiple warning messages about drive system and electrical system malfunction. Because the problem is sudden and the car has no forward propulsion power the car is left blocking traffic with occupants still inside. This has occurred multiple times over the last 6 months and no cause has been identified yet.
2023-06-02
ENGINE PROBLEM
- Date Of Incident: 2023-05-23
- VIN: WA1AAAGE7MB
- Components: ENGINE
- Summary: 2022 Audi etron. 20,759 miles. Electrical malfunction light came on. Took it to the dealer. Advised Entire front motor needed to be replaced due to coolant seepage into the front motor. Seems to be a very common problem and a 2 week+ turnaround
2023-02-24
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-10-01
- VIN: WA1AAAGE9MB
- Components: ELECTRICAL SYSTEM
- Summary: CHARGEPOINT, INC manufacturers defective electric motor vehicle chargers for residential use. Chargepoint's initially worked upon delivery and installation by a certified/license electrician. However, after several months the charger became defective and was replaced by Chargepoint with another identical charger. The second charger did not work upon arrival despite customer service assistance. Chargepoint refused to refund me the cost of purchase and replacement. Chargepoint would like to have the defective chargers returned without reimbursement of all expenses.
2022-11-07
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-10-07
- Fire: 1
- VIN: Wa11aage2mb
- Components: UNKNOWN OR OTHER
- Summary: The Audi charger failed and burned the charge point going into the house.
2022-10-14
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2022-10-11
- VIN: WA1VAAGEXMB
- Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
- Summary: While on the highway, the car threw the following error message: "Electrical system: malfunction! Safely stop vehicle" I was able to drive for a mile or so to pull into a residential street and at that point, the vehicle just wouldn't move. It was essentially stalled, and I had to call roadside assistance to have it towed. After a few days, I receive an update from the dealer that the motor needs to be replaced - this car has done like 19,000 miles and the motor has apparently died abruptly. On further research, I noticed that there have been other etron owners that have had to deal with similar issues, often happening abruptly and while their car was in use. I'm glad that I was able to pull over to safety and there was no other serious injury - this could have ended very differently.
2022-10-11
SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-08-29
- VIN: WA12AAGE0MB
- Components: SERVICE BRAKES
- Summary: Car turns on but won’t move. Take it to dealership as it happens for the second time and turns out the brakes are sticking to the rotors. Audi says it’s perfectly normal just put force to the accelerator. When you do that in fact, it sound like the car is about to split in half. Dangerous as they could stick while driving anywhere. Scared for my life in the car.
2022-09-21
POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-09-16
- VIN: WA1AAAGE9MB
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: My vehicle has 13,090 miles on it. I have had two electrical issues that affected the A/C button not working on the panel display, which were both fixed by the dealership. Last week, after dropping my children off at school, a warning sign came on my display that said "Electrical system malfunction - Safely Stop the Vehicle." I wasn't in a spot to stop the vehicle safely so I started to drive to a parking lot where I could. While trying to take off at an intersection after the red light turned green, the car completely stopped with the nose of my car sticking out into the crosswalk/intersection. The accelerator would not respond and I could not move. I had to ask some people standing by to help me push my car off into a parking lot where I had the vehicle towed to the dealership. After being at the dealership for 6 days, they let me know that it has been verified that a motor is going to need to be replaced and they put an order in for it. They said they aren't sure on when the vehicle will be ready for me to pick it up.
2022-05-28
ENGINE PROBLEM
- Date Of Incident: 2022-05-19
- VIN: WA1VAAGE7MB
- Components: ENGINE
- Summary: E-Tron with 9300 miles, received Electrical Malfunction: Contact Service. Audi service said to bring vehicle in. On way to dealer, warning changed to Electrical Malfunction: Pull over safely and then, before being able to do so, the vehicle jerked and died while in traffic. Fortunately, I had decided not to take the freeway and had enough momentum to coast to the side of the road, but the experience certainly stressed my nerves, especially since I could have chosen to be on the freeway in heavy, fast, multilane traffic. Dealer said it was a coolant leak into the front motor which killed the electrical motor. Subsequently discovered from research this has been happening since the 2019 model year in E-trons, and is likely related to a faulty gasket. I have not received my car back from repair so cannot yet confirm that this was the cause in my case. But a properly designed electric vehicle should not allow coolant to get into an electrical motor. Having a vehicle stop in traffic is a definite safety risk. In addition, I don’t know if Audi has redesigned the faulty parts to prevent this from reoccurring.
2022-04-03
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-03-31
- VIN: WA1LAAGE9MB
- Components: UNKNOWN OR OTHER
- Summary: Car roof leak. Water tracking inside the car cabin and potentially into the electrical system of the vehicle. This is an electronic car and water inside the car due to a car roof leak is unsafe and can potentially cause a fire.
2022-02-18
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-06-15
- VIN: WA13ABGE4MB
- Components: UNKNOWN OR OTHER
- Summary: All of Audi e-tron models do not have AM radio. You are not told of this during sales and in fact the dealer sales rep and service manager did not know this until they came to the car to show me how to turn it on. I consider this feature (AM Radio) a standard for over 50 years and is a safety measure as road side signs direct you to tune to AM radio for traffic or road conditions ahead. I think this deceptive absence of a standard tool should warrant a national recall.
2022-01-13
POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-01-09
- VIN: WA12AAGE3MB
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: Had multiple instances as I approached intersection stops of the vehicle suddenly jerking and the drive train becoming disengaged. The car maintained electrical power and had working steering and braking as I coasted to a stop. This occurred 5 times over the course of 3 miles as I attempted to make my way home, and I would estimate that each occurrence happened at a speed under 10 mph. The car was near full battery charge level when this occurred. With each occurrence, the vehicle would generate a series of warning messages (indicating failures of one system after another, ranging from electrical system, to drive train, to collision avoidance, to tire pressure monitor, etc.) and would indicate the car was disabled, should be pulled over safely, and that I should call the dealer for support. For about 30 seconds, the car could not be put back into "drive" mode, but after that time I could restart the car and was able to resume driving. Fortunately, this all occurred when I was driving on neighborhood streets during a non-busy period, and I was able to carefully make my way back home. But having a car suddenly and randomly disabled while in motion could obviously be a significant safety issue. The following day I had the car towed to my local Audi dealer and at this point have received no indication of what the problem might be or even when it might be assigned to a technician for diagnosis. In looking online at Audi owner forums, it's clear that others have experienced the same problem I experienced, along with an array of other significant electrical failures. I've spoken to the Audi Customer Experience support desk and they say the problem I experienced is not one they've been made aware of.
2021-12-17
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2021-12-11
- VIN: WA1AAAGE1MB
- Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: Vehicle traveling when electrical systems malfunction message came on. Said pull over safely and call for service. After car was slowed to a stop, the vehicle was disabled with no forward or reverse drive possible. The car was stranded close to the middle right of the street. Car had to be towed to the nearest dealership around midnight. Problem has been confirmed with the dealer and they are still looking into the problem. Prior warnings messages of headlamp malfunction, Audi emergency assist unavailable, high beam headlight faulty were present about a month prior but did not disable the vehicle.
2021-12-05
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-12-05
- VIN: WA11AAGE7MB
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: While operating the vehicle the air conditioning system failed. The vehicle was brought to dealer for diagnosis which confirmed the failure and was out of service for 30 days due to parts availability being SOP. The dealer provided a loaner and fuel reimbursement due my car being electric but refused to reimburse the lease payment for the 30 days out of service. The parts replaced were 4M0-959-609 SENSOR, 87571950 HIGH PRESSURE SWITCH & REFRIGERANT.
2021-11-06
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2021-10-13
- VIN: WA13ABGE0MB
- Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
- Summary: While I was on vacation a couple states away, I drove the Audi Etron Sportback for the first time since three days before when I drove to the vacation destination. After several minutes driving I got an "ELECTRICAL SYSTEM MALFUNCTION - PLEASE CONTACT SERVICE" notification. Several minutes later I got very large red alert that said "ELECTRICAL SYSTEM MALFUNCTION - STOP VEHICLE". I immediately pulled over to the side of the road into a parking lot just before the electric motors shut down completely. This put myself and my dog in danger. Car was towed to local Audi Dealership and they informed me that coolant had infiltrated the front motor and needed to be replaced. Then other hoses and parts had to be replaced. I am at 4 weeks without my vehicle. The car had 9800 miles on it and was roughly 9.5 months old. Upon searching the internet, there's MANY complaints of coolant infiltrating the motors after a long road trip or after many miles. This kills the motor and some owners report horror stories of having no electrical power in the middle of traffic and in the middle of streets. This is apparent that it is a not a stray issue - but it is a routine issue with the Audi Etron Sportback. And with two motors, and each one costing about $15,000 each - it is likely a very serious and expensive problem that Audi doesn't want to be known. Loss of drive ability (along with other systems) in an EV in traffic or highways is an extremely dangerous and terrible activity, especially for first responders and hazard workers that assist an owner in a vehicle that is very difficult to move when in this state.
2021-01-20
POWER TRAIN PROBLEM
- Date Of Incident: 2021-01-04
- VIN: WA1VABGE5MB
- Components: POWER TRAIN
- Summary: VEHICLE SHUTS OFF AND SLAMS INTO PARK WHEN DRIVING AT LOW SPEEDS. VEHICLE WILL THEN REFUSE TO RESTART FOR ABOUT 15 SECONDS AND I AM UNABLE MOVE THE VEHICLE FROM PARK. THIS ISSUE ONLY OCCURS WHEN THE VEHICLE HAS BEEN CHARGING OVERNIGHT, AND HAS NOT OCCURRED IF THE VEHICLE HASN'T BEEN RECENTLY CHARGED. VEHICLE WAS BROUGHT TO THE DEALER WHICH STATED IT WAS WORKING AS DESIGNED. THE PROBLEM HAS OCCURRED MULTIPLE TIMES.
2021 Audi E-tron recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 8 recalls for different components of the 2021 Audi E-tron.
2023-12-20
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
- Consequence: A high-voltage battery that overheats increases the risk of a fire.
- Remedy: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 24, 2024, July 2, 2024, July 22, 2024, August 14, 2024, September 9, 2024, and October 11, 2024. Owners will receive a second notice once the final remedy becomes available, anticipated in 1st Quarter 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
2023-12-13
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence: An overheated outlet or charging cable can increase the risk of a fire.
- Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
2022-10-26
- Manufacturer: Volkswagen Group of America, Inc.
- Components: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
- Remedy: Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
2022-10-05
- Manufacturer: Volkswagen Group of America, Inc.
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
2021-09-13
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. Corrosion in the brake booster may cause the Anti-Lock Brake System (ABS), Electronic Stability Control (ESC), speedometer display, and brake assist to stop functioning.
- Consequence: A loss of braking assist, ABS, and ESC will increase the effort and distance required to stop, increasing the risk of a crash.
- Remedy: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 30, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47R7.
2021-08-05
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SEAT BELTS:REAR/OTHER:RETRACTOR
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
2021-08-02
- Manufacturer: Volkswagen Group of America, Inc.
- Components: STRUCTURE:INTERIOR PANELS:DASHBOARD
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. The right hinge pin for the glove box cover may not be properly secured, allowing the glove box lid trim to interfere with the knee air bag during deployment.
- Consequence: An air bag that does not deploy properly can increase the risk of injury in a crash.
- Remedy: Dealers will inspect the glove box, and secure the hinge pin as necessary, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 68H6.
2021-07-26
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
- Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
- Remedy: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47R1.
Negative 2021 Audi E-tron car reviews
Positive 2021 Audi E-tron car reviews
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I recently purchased a 2021 e-tron, although it is not yet listed in Edmunds' system. I have been the proud owner of this car for a few weeks now and I must say, I am thoroughly impressed. The ride is smoother than my old Mercedes E-Class and it is very comfortable, perfectly suited to my needs. It may not be the ideal car for those who frequently take 500 mile trips. However, if you are looking for a car that offers a smooth and comfortable ride with enough range for most people's daily lives, then this is the car for you.
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I have to say, the comfort scale is a solid 10! Although the range could be longer, I want to point out that regenerative braking is actually available, despite what some so-called 'experts' might say. Personally, I find regenerative braking to be a key feature that sets Tesla apart. Additionally, the suspension is truly superior to anything that Tesla will produce in the next 10 years, and it will out-corner all Teslas for a while. I encourage you to test drive both a Tesla and an Etron, but keep in mind that the Etron offers superior comfort, suspension, and virtually no marketing hype. If you still prefer Tesla after that, then go ahead and buy one, but good luck sitting in that car for 350 miles! All the best.
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The SUV drives just as well as a gas vehicle.
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Nothing cheap here. It's so comfortable! Don't wait! The only stress is the anticipation of a short-lived experience due to the limited mileage range.
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You have a really nice riding vehicle!
Additional sources
More sources of information about 2021 Audi E-tron problems:
etron reliability issues? : r/electricvehicles
https://www.reddit.com/r/electricvehicles/comments/uo0ye8/etron_reliability_issues/
May 12, 2022 ... etron reliability issues? · The passenger rear door sensor. · The battery coolant pump. · The Clevis mounts were damaged or broken causing ...
Potential Buyer: 2019-2021 Audi e-tron System/Electronic ...
https://www.audiworld.com/forums/audi-e-tron-q8-e-tron-232/potential-buyer-2019-2021-audi-e-tron-system-electronic-malfunction-3058462/
Jul 10, 2023 ... Am I better off with the Tesla MX and its slew of out of warranty issues, at least with the re-assurance of Battery & DU warranty for 8 years?
Audi E-Tron malfunctions
https://www.e-tronforum.com/threads/audi-e-tron-malfunctions.2602/
Jun 16, 2021 ... Probably going to have it go to a service center. Does anybody have advice on what else to do or faced this problem previously? The car's also ...
Audi e-tron Problems and Complaints - Is Your Car A Lemon
https://www.mylemon.com/lemon-law-blog/audi-e-tron-problems-and-complaints-is-your-car-a-lemon/
Feb 27, 2023 ... Audi e-tron Problems Summary · Software Problems – infotainment system freezing or crashing · Brake Problems – fading regenerative braking ...
Problems with Audi etron | Audi e-tron Forum
https://www.e-tronforum.com/threads/problems-with-audi-etron.3138/
Nov 27, 2021 ... Problems with Audi etron · Low tyre pressure warnings but tyres are fine. · Electrical warnings when the heater or aircon stop working.
Other years of Audi E-tron
Are you having problems with your 2021 Audi E-tron?
Newton Greenfelder 2025-01-09
The e-tron was not ready for prime time, but I have extensive experience with it. During the first year of ownership, I had to take it in for service multiple times. Unfortunately, Audi and the dealerships did not provide adequate support for the e-tron. Despite widespread issues and video evidence, every visit resulted in 'could not duplicate customer concern.' Even when CarPlay failed to work for the 100th time, they only gave me a 6 page pamphlet to figure it out myself. The e-tron has many bells and whistles, but they are useless if they do not work.
Adolphus Hansen 2024-11-03
Your car should be taken to the mechanic every two months.
Danny Jerde 2024-09-01
I loved my 2021 Audi etron sportback like no other car I had ever owned or driven. However, one day out of nowhere, the electronic systems malfunction hit my etron and it has been at the Audi dealership ever since. If you are considering the etron, please research the electronic systems malfunction. It is important to note that Audi may have difficulty diagnosing and servicing this issue.
Wilber Borer 2024-05-19
This is my 4th Audi and unfortunately, I have had some issues with the AudiConnect feature. It has been difficult to connect and the app has not been working as expected. Despite this, the car itself is reliable and gets me where I need to go. I have been in touch with the dealership and Audi to address the issue, but unfortunately, it has not been resolved yet. As a long-time customer, I am disappointed that I have not been able to fully utilize the features I paid for, but I remain hopeful that a solution will be found soon.
Faustino Kuhlman 2024-05-18
Hi there! I hope you're doing well. I wanted to touch base with you about your 2021 E-tron. I noticed that you mentioned the battery range is supposed to be about 230+ miles, but you're only getting around 150 miles with an 80% charge. Have you considered adjusting the EV charging station settings? I'm here to help if you have any questions or concerns!