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2020 Tesla Model y problems

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The Tesla Model Y is a battery electric mid-size crossover SUV produced by Tesla, Inc. since 2020. The vehicle was presented in March 2019 as the company's fifth production model since its inception after the Roadster, Model S, Model X and Model 3.

After its 2019 introduction, the Model Y started production at the Fremont Factory in California, US in January 2020. Production at Giga Shanghai, China was added in December 2020, and at Giga Texas, US since late 2021. Deliveries from Giga Berlin, Germany started in March 2022.

The Model Y is based on the Model 3 sedan, with around 76 percent of parts being shared between the two. While most Model Y are configured with two-row seating, in the US the Model Y offers optional third-row seats for a seven-passenger seating capacity.

In 2023, Tesla delivered 1.2 million Model Ys, making it the world's best-selling vehicle that year, surpassing Toyota Corolla and becoming the first electric vehicle to claim that title. With at least 2.16 million units delivered since its start of production up to December 2023, the Model Y is also the most popular electric vehicle of all time.

2020 Tesla Model y

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Common 2020 Tesla Model y problems

The 2020 Tesla Model Y, an all-electric small luxury SUV, has been praised for its long battery range, stunning acceleration, convenient Supercharger network, and roomy seating. However, it has also faced some common problems reported by owners, including touchscreen freezing, condensation in the headlights, and a few reports of the steering wheel coming loose.

One of the most widespread complaints from 2020 Model Y owners is the touchscreen freezing, which has been reported within the first 1,000 miles. Pressing and holding both buttons on the steering wheel typically restarts the screen, which resolves the problem. Tesla has also released many over-the-air updates to improve the reliability of the screen.

Another issue reported by some Model Y owners is condensation in the headlights, which has been observed around 5,000 miles. This problem is caused by the seals on the headlights in some production runs failing, allowing water to enter the light assembly. Tesla has been replacing headlights on affected models for free as part of a warranty service.

Additionally, there have been reports of the steering wheel coming loose, and in a couple of cases, coming off. Tesla has been replacing the steering wheel on affected models and is still investigating the source of the issues. The 2020 Tesla Model Y has 16 recalls, including a serious recall covering suspension knuckles that may fracture, increasing the risk of a crash.

The touchscreen freezing issue is likely due to software bugs, which Tesla has been actively addressing through over-the-air updates. The condensation in the headlights is a hardware problem related to the seals on the headlights, which Tesla has been addressing by replacing the headlights on affected models. The steering wheel coming loose or off is a more serious issue that Tesla is still investigating, but it has been replacing the steering wheel on affected models.

In summary, the 2020 Tesla Model Y has faced some common problems, including touchscreen freezing, condensation in the headlights, and steering wheel issues. However, Tesla has been proactive in addressing these issues through over-the-air updates, warranty replacements, and ongoing investigations.

2020 Tesla Model y engine

Has Tesla fixed Model Y issues?

Tesla has really upped its game when it comes to reliability, as the Tesla Model Y proves. Only 12% of respondents reported a fault with their car, and the only areas of concern were the bodywork, non-motor electrics and infotainment. All cars were fixed for free and 80% were back on the road within a day.

What's the most common problem with Tesla?

The Most Common Breakdowns in Teslas

  • Battery and Charging Related Issues. One of the key components in any Tesla vehicle is its high-capacity battery pack. ...
  • Software and Firmware Glitches. ...
  • Suspension and Air Suspension System. ...
  • Door Handle and Window Failures.

Is Model Y uncomfortable?

The Model Y's cabin provides good comfort in some areas and disappoints in others. The seats are well padded and provide ample support, for example, and the seat heaters warm quickly.

How many years will a Model Y last?

So, how long do Tesla Model Ys last? You can expect your Model Y to live 300,000-500,000 miles if you take excellent care of the vehicle. This detailing means inside and out - the exterior design of the Model Y is problematic for many owners. The sooner you act with your car, the more life it will provide.

2020 Tesla Model y car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Tesla Model y problems, we found that the most common problems with these 2023 model year vehicles are:

  • Forward collision avoidance problems
  • Unknown or other problems
  • Vehicle speed control problems
  • Service brakes problems
  • Lane departure problems

The graph below shows statistics for all 2020 Tesla Model y vehicle components and the number of complaints received.

Latest 25 complaints 2020 Tesla Model y

The NHTSA has received 237 complaints about various vehicle components related to the 2020 Tesla Model y. Below are the 25 most recent complaints reported for 2020 Tesla Model y vehicles.

2024-10-24

STEERING,LANE DEPARTURE PROBLEM

  • Date Of Incident: 2024-09-26
  • VIN: 5YJYGDEE4LF
  • Components: STEERING,LANE DEPARTURE
  • Summary: After being parked on a suburban street for about 3 hours, our Tesla Model Y experienced a complete loss of power-steering assist, requiring extreme hand-over-hand effort to turn the wheel and making it dangerous to drive. Warnings of "Steering assist reduced" and "Lane departure avoidance features unavailable" appeared on the display. After a 3-week wait, we finally got the vehicle to Tesla service, who diagnosed the issue and claimed that it was due to "...rodent damage to steering rack harness". They claim to have repaired the damage and the vehicle is again usable. Repair bill was $990. I have the vehicle and it is available for inspection. I cannot verify cause of the issue nor the repairs as they are not visible without a partial disassembly of the vehicle. No parts were returned to me (as I requested), so I must assume that none were actually replaced.
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2024-10-16

STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-10-10
  • VIN: 5YJYGDEE6LF
  • Components: STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
  • Summary: I own a 2020 Tesla Y with Hardware version 3 and after a few weeks of a free trial, purchased Tesla's Full Self-Driving Software (FSD) version 12.3.6. Since then, the FSD software was updated to version 12.5.4 and then 12.5.4.1. FSD version 12.3.6 had some safety issues. But version 12.5.4 and 12.5.4.1 has had more issues that have resulted in nearly having accidents that I have had to suddenly avoid. FSD version 12.3.6 issues: 1. Wandering outside of center yellow dividing stripes when on a curvy two-lane roadway 2. Failing to yield to oncoming traffic when making a left turn and oncoming traffic was not clearly in view due to a curvy two-lane road 3. Attempting to make a left turn into a busy intersection when the turn signal was still red FSD version 12.5.4 and 12.5.4.1 additional issues: 1. Attempting to enter a two-lane roadway from a stop sign, when the perpendicular traffic was active and they had no stop sign, requiring me to slam on the brakes. 2. Sudden and erratic braking on a two-lane roadway, including directly under a signal, when no objects, people or other vehicles were in front of me, which nearly resulted in the vehicle behind me hitting me in the rear 3. Software sending a tone and screen alert to grab the steering wheel immediately, due to a "System Failure." 4. Software sending a tone and screen alert that to grab the steering wheel immediately, due to "one or more cameras blocked," when no cameras were blocked.
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2024-10-01

ELECTRICAL SYSTEM PROBLEM

  • Date Of Incident: 2024-09-29
  • Number Of Injuries: 1
  • VIN: 5YJYGDEE5LF
  • Components: ELECTRICAL SYSTEM
  • Summary: The car locked my toddler inside his car seat because the 12v battery died died as soon as we put him in his seat and closed hid door. There was absolutely no warning before that battery had died, indicating that it was low. Because of the way a Model Y is designed, there is no mechanical way to open the door when the 12V battery dies. The toddler is incapable of manually unlocking the door from inside when the electrical button doesn’t work. This is a huge safety issue and can result in death of children if not resolved by Tesla
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2024-09-23

AIR BAGS,SEAT BELTS PROBLEM

  • Date Of Incident: 2024-09-16
  • VIN: 5YJYGDEF0LF
  • Components: AIR BAGS,SEAT BELTS
  • Summary: I am reporting a recurring Safety Restraint System Fault error in my 2020 Tesla Model Y. The issue manifests as an alert on the vehicle's dashboard, warning of a problem with the safety restraint system. This error began appearing at approximately 75000 miles. What component or system failed or malfunctioned, and is it available for inspection upon request? The Safety Restraint System in my Tesla Model Y is giving errors. Yes, the component is still installed in the vehicle and is available for inspection upon request. How was your safety or the safety of others put at risk? This malfunction affects critical safety features, including the airbag system and seatbelt functionality, potentially preventing proper deployment of airbags in an accident. Additionally, when the fault occurs, it disables key driving safety features like Autopilot and cruise control, which increases the risk of accidents, particularly in scenarios where these features are expected to function. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been reproduced and confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Inspection by tesla is scheduled Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the "Front Passenger Safety Restraint System Fault" warning appeared on the vehicle's display prior.
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2024-09-09

STEERING PROBLEM

  • Date Of Incident: 2024-09-09
  • Crash: 1
  • VIN: 5YJYGDEF3LF
  • Components: STEERING
  • Summary: While driving on the freeway was unable to steer. It has happens multiple times. Once on the freeway while I was trying to exit, I suddenly couldn’t steer. Another time, I was merging when again I could not move the steering wheel. The third time was when I was in the middle of making a left turn. All these situations were incredibly dangerous.
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2024-09-04

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES PROBLEM

  • Date Of Incident: 2024-08-15
  • VIN: 5YJYGDEE1LF
  • Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
  • Summary: The contact owns a 2020 Tesla Model. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact stated that the dealer diagnosed the vehicle with a System Software Update Issue. The contact was informed that the dealer was not responsible to cover the cost of the repair. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate mileage was 77,334. Parts distribution disconnect.
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2024-08-28

LANE DEPARTURE PROBLEM

  • Date Of Incident: 2024-08-24
  • VIN: 5YJYGDEE8LF
  • Components: LANE DEPARTURE
  • Summary: I have Tesla’s FSD software that consistently tries to enter closed highway ramps where the flags, lights and barriers are clearly marked as “do not enter”. I have reported this to Tesla a dozen times with no improvement or response. I’m sure there will be retaliation for this but I am sick and tired of swerving to avoid a fatal collision. Too many other safety issues with FSD to document.
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2024-08-27

AIR BAGS,VEHICLE SPEED CONTROL PROBLEM

  • Date Of Incident: 2024-08-09
  • Crash: 1
  • VIN: 5YJYGDEF6LF
  • Components: AIR BAGS,VEHICLE SPEED CONTROL
  • Summary: The contact owned a 2020 Tesla Model Y. The contact stated that while driving at 60 MPH in rainy weather, the vehicle inadvertently spun in circles, and he lost control of the vehicle. The contact took his foot off the accelerator pedal. No warning light was illuminated. The vehicle crashed into an embankment and then spun twice before inadvertently driving into the forest and coming to a complete stop. The air bags did not deploy. A police report was filed. The contact and his father, who was a passenger, were uninjured. There was no medical attention received. The vehicle was first towed to the tow yard, and then the insurance company had it towed to the salvage yard, where it was deemed totaled. The manufacturer was made aware of the failure and advised the contact to contact the local dealer for the computer data. The failure mileage was approximately 68,000.
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2024-08-19

SUSPENSION PROBLEM

  • Date Of Incident: 2024-08-15
  • VIN: 5YJYGDEE4LF
  • Components: SUSPENSION
  • Summary: Brought the vehicle in for tire replacement and alignment on 08/15/2024. Right front tire was wearing on the outside. Tesla service technician found bolt had backed out and jammed on rear subframe. This caused vehicle to pull to the right and presented a potential safety issue. The bolt secures a link between the wheel assembly and subframe. Tesla service center claims that I must have had an accident or hit a pothole etc. The vehicle has not been involved in any accident or hard bumps. I suspect this is an assembly issue . A properly installed bolt would not come loose.
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2024-08-12

UNKNOWN OR OTHER,VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2024-08-09
  • VIN: 5YJYGDEE7LF
  • Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
  • Summary: Tesla has automatic windshield wipers that are supposed to engage at various wiper speeds when rain is detected. The system does not activate soon enough or at an appropriate speed. Example: In rain situations on a highway when passing a large truck, the amount of spray on the windshield will completely occlude visibility at critical moments. Also if driving through a neighborhood in a drizzle, when kids are walking to school, the wipers do not adjust properly occluding visibility at critical moment’s. Potential solution : In both cases above the Tesla cameras detect the truck and the pedestrians, this data should be used to increase wiper activation and frequency. Tesla also collects user input data from drivers and perhaps collecting data when drivers activate their wipers compared to what the cameras are seeing will help adjust the wiper activation algorithm.
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2024-08-06

ELECTRICAL SYSTEM PROBLEM

  • Date Of Incident: 2024-08-01
  • VIN: 5YJYGDEFXLF
  • Components: ELECTRICAL SYSTEM
  • Summary: The contact owns a 2020 Tesla Model Y. The contact stated that while her daughter was driving at an undisclosed low speed, the vehicle suddenly shut off and failed restart. The vehicle was towed to Tesla service center, where it was diagnosed that the front and rear electric motors were inoperable due to a faulty main wiring harness that became unsecured and damaged. The motors and the wiring harness were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.
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2024-07-29

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2024-07-29
  • Crash: 1
  • VIN: 5YJYGDEE4LF
  • Components: UNKNOWN OR OTHER
  • Summary: In Summon Mode, autonomous driving, our car collided with another stationary parked car
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2024-07-21

AIR BAGS,SEAT BELTS,SEATS PROBLEM

  • Date Of Incident: 2024-06-10
  • VIN: 5YJYGDEE9LF
  • Components: AIR BAGS,SEAT BELTS,SEATS
  • Summary: I have been getting "RCM2_a626" error for "front passenger safety restraint system fault. It comes and goes. Apparently it is a common issues among tesla owners. When I first filled for the error they quoted $2000 for replacing front passenger seat. The error went away so I canceled the appointment. Then it came back in a random fashion and getting more frequent. This time, in addition to replacing the front passanger seat cushion, "they're retrofitting "SBR in OCS Equipped Front Passenger Seat." I'm not sure what that means. If this is a common issue, there must be something to do with manufacturer QC.
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2024-06-21

STEERING PROBLEM

  • Date Of Incident: 2024-06-01
  • VIN: 5YJYGDEE4LF
  • Components: STEERING
  • Summary: When driving over 45 miles approximately the steering becomes sticky and hard to move. Feels like a bump in the rack and pinion and then it jerks which would cause a car to hit other vehicles or be out of control.
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2024-06-19

AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-04-10
  • Number Of Injuries: 2
  • Crash: 1
  • VIN: 5YJYGDEE8LF
  • Components: AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
  • Summary: we were in a head-on collision (not our fault) in April. The police determined the combined speed of the crash impact to be 60-65 miles per hour. The 2020 Tesla Y  did not deploy its airbags. And as far as we can determine, the accident was not automatically recorded by the Tesla as it should have been. Because the airbags did not deploy, I sustained a fracture to my sternum that traverses over to my collarbone. We both have TBIs and other injuries. With that kind of an impact, one would expect an airbag to protect oneself, yet it did not. There were no warning lights/messages/etc from our vehicle. We are asking that you please look into this safety matter. (Especially since you are part of the push to have us own electric cars, they need to be safe for us). I do not know how much longer the Tesla will be available to inspect.
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2024-06-13

SERVICE BRAKES PROBLEM

  • Date Of Incident: 2024-05-31
  • VIN: 5YJYGDEE4LF
  • Components: SERVICE BRAKES
  • Summary: When I went to my local garage to have a wheel rotation and wheel alignment done, they discovered that my rear driver side break hose was leaking. They also discovered that the rear passenger side break hose was showing similar wear/damage. I had the car towed to Tesla repair center because the replacement parts were backordered for the local garage. At the Tesla repair center, I asked if this was a potential build quality issue or something else, which they couldn't answer. Besides tire related items, like new tires and wheel alignment, all my other servicing was done thru Tesla. They noticed that they had done some half-shaft lubrication work that would have required them to disassemble the breaks. Of course they are not going to speculate or admit wrong doing. Therefore, in my mind, the issue was either original build quality from the factory or maybe the Tesla service mechanic not properly reassembling the breaks during one of the service visits. Just incase this was a factory build issue, I wanted to put in this incident so it can be counted towards any tally that NHTSA maybe keeping.
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2024-05-21

STEERING,WHEELS PROBLEM

  • Date Of Incident: 2024-04-20
  • Crash: 1
  • VIN: 5YJYGDEFXLF
  • Components: STEERING,WHEELS
  • Summary: Tesla Model Y 2022 lost steering control April 20, 2024 Vehicles - Model Y While backing out of indoor parking garage Steering wheel locked up! Before I could hit the brake the car collided with the cement wall in the garage. Causing some damage to right side. I tried a system reset, no luck. Called Tesla they had me go into diag mode and try a few things with no success. They sent a tow trunk and took to car to the Tesla Highland Park then to the Collision center – they could not unlock the steering wheel and called in people from the FTS (Field Technical Support) team to look at it. Very UNSAFE, it could have been much worse. I do not trust the car anymore!
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2024-05-11

SUSPENSION PROBLEM

  • Date Of Incident: 2024-05-11
  • VIN: 5YJYGDEF3LF
  • Components: SUSPENSION
  • Summary: Front suspension issues with lots of creaking and noise when accelerating and decelerating as well as turning. Tesla had previously greased my upper control arms but this issue is now back, worse than ever
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2024-05-05

ELECTRICAL SYSTEM PROBLEM

  • Date Of Incident: 2024-04-04
  • VIN: 5YJYGDEE6LF
  • Components: ELECTRICAL SYSTEM
  • Summary: I ordered a used Tesla Model Y (VIN [XXX] ) on [XXX]. At the time of purchase, the car had 31,540 miles and was picked up from the Stockton, CA location on [XXX]. Since then, the car has performed pretty well, however I’ve recently experienced a slew of issues with the dashcam function of the vehicle. I’ve taken the vehicle into Tesla Service on two separate occasions, however they were unable to fix the problem and now I’m hesitant to drive the vehicle. One of the primary reasons I chose a Tesla Model Y was for the safety and security of having a car with a built-in dashcam and now that works infrequently.  I’ve taken the vehicle into Tesla twice for this issue and they have been unable to fix nor offer a solution for this issue. I now get several alerts a night about the dash cam not working while the vehicle is parked and not in operation and other issues are coming up including the mirrors not re-aligning and the screen of the vehicle not operating upon first getting into the car in the morning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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2024-04-26

SUSPENSION,STRUCTURE,WHEELS PROBLEM

  • Date Of Incident: 2024-04-13
  • Number Of Injuries: 1
  • Crash: 1
  • VIN: 5YJYGDEF1LF
  • Components: SUSPENSION,STRUCTURE,WHEELS
  • Summary: While driving on the freeway the autopilot kept turning on, I would immediately turn the autopilot off. The autopilot came on and turned my steering wheel to the left into the highway barrier, thus causing me to take a corrective action. The weather on the freeway way wet and traffic was moderate. The monitor displayed autopilot, which I turned off many during my trip as I am not comfortable with autopilot . I have an insurance claim as there was extensive damage to my car.
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2024-04-25

SEAT BELTS PROBLEM

  • Date Of Incident: 2024-04-01
  • VIN: 5YJYGDEE5LF
  • Components: SEAT BELTS
  • Summary: Rear seat seatbelt (behind driver) doesn't latch
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2024-04-14

AIR BAGS,SEAT BELTS,SEATS PROBLEM

  • Date Of Incident: 2024-04-13
  • VIN: 5YJYGDEEXLF
  • Components: AIR BAGS,SEAT BELTS,SEATS
  • Summary: Rcm2_a636 Front passenger safety restraint system fault
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2024-03-27

STEERING,SUSPENSION,AIR BAGS PROBLEM

  • Date Of Incident: 2023-01-05
  • VIN: 5YJYGDEE1LF
  • Components: STEERING,SUSPENSION,AIR BAGS
  • Summary: I am writing to file a complaint against Tesla, Inc. for refusing to repair recurring suspension issues that were supposedly addressed through previous recalls. As an owner of a 2020 Tesla Model Y (VIN: [XXX] ), I have experienced numerous problems related to the vehicle's suspension system, steering, and safety restraints, which I believe pose serious safety risks. My vehicle has undergone multiple repairs at Tesla service centers for issues such as squeaking noises when turning, vehicle shutdowns while driving, steering difficulties, and excessive tire wear. Many of these problems are related to the vehicle's suspension system, which has been the subject of several recalls by Tesla in recent years, including recalls [XXX],[XXX], [XXX], and [XXX]. Despite these recalls supposedly addressing the suspension issues, my vehicle continues to experience problems. Most recently, on [XXX], I brought my vehicle to a Tesla service center for a loud and distinct sound coming from the steering system. The service center diagnosed the issue and recommended repairs to the front half shaft assembly, front damper assembly, and front lower lateral links, with a total estimated cost of $3,670. These issues should be covered under warranty and are directly related to the previous suspension recalls. However, Tesla has refused to cover the repairs under warranty. Furthermore, I have experienced recurring issues with the front passenger safety restraint system, which required a retrofit of the Occupant Classification System (OCS) on two separate occasions. This suggests that the initial repair was ineffective and that the system may have an underlying design flaw. I request that the NHTSA investigate these issues and take appropriate action to ensure Tesla addresses these safety concerns and honors its warranty obligations. I have attached documentation detailing the repair history, invoices, recall notices, and correspondence with Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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2024-03-06

FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2023-07-27
  • VIN: 5YJYGDEE0LF
  • Components: FORWARD COLLISION AVOIDANCE
  • Summary: On July 26 2023, FSD, camera and navigation were working fine untill i was told to update software in my car. Then the next day everything stop working. I could not use navigation, crusie control, FSD, and all cameras. So, I brought in service to check but they could not fix the issue and want to replace car computer which i have to pay for the issue i did not cause. This is unresponsible that i got it from them. I am not sure if this manufacter defect or firmware issue that cause it. But this is not something that i have ability to cause it. Now with this safey recall i could not update software since there is no option for to do so.
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2024-03-05

WHEELS PROBLEM

  • Date Of Incident: 2024-01-25
  • VIN: 5YJYGDEE8LF
  • Components: WHEELS
  • Summary: When I picked up my Tesla Y from a body shop I was informed that my two front tires were worn down, to the core, on the inside rim of the tire. It was as though they were aligned wrong. I was strongly encouraged to drive straight to a tire shop for new tires. At the tire shop two representatives confirmed it would be too dangerous to drive on my existing tires as they were very badly worn. I immediately bought 4 new tires and went to have them aligned. The alignment shop was unable to align the tires due to a worn out knuckle bushing.
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Latest 20 recalls2020 Tesla Model y

The National Highway Traffic Safety Administration (NHTSA) has issued 21 recalls for different components of the 2020 Tesla Model y.

2024-07-24
  • Manufacturer: Tesla, Inc.
  • Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
  • Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
  • Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
2024-05-28
  • Manufacturer: Tesla, Inc.
  • Components: SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
  • Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
  • Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
2024-02-27
  • Manufacturer: Tesla, Inc.
  • Components: FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
  • Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
  • Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
2024-01-30
  • Manufacturer: Tesla, Inc.
  • Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
  • Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
  • Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
2023-12-12
  • Manufacturer: Tesla, Inc.
  • Components: ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
  • Summary: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
  • Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
  • Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
2023-02-15
  • Manufacturer: Tesla, Inc.
  • Components: STEERING:AUTOMATED/ADAPTIVE STEERING
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
  • Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
  • Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.
2022-11-15
  • Manufacturer: Tesla, Inc.
  • Components: EXTERIOR LIGHTING:TAIL LIGHTS
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
  • Consequence: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
  • Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
2022-09-19
  • Manufacturer: Tesla, Inc.
  • Components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
  • Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
  • Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
2022-04-12
  • Manufacturer: Tesla, Inc.
  • Components: ELECTRICAL SYSTEM:SOFTWARE
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
  • Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
  • Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
2022-02-04
  • Manufacturer: Tesla, Inc.
  • Components: ELECTRICAL SYSTEM:SOFTWARE
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
  • Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
  • Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
2022-02-02
  • Manufacturer: Tesla, Inc.
  • Components: ELECTRICAL SYSTEM:SOFTWARE
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
  • Consequence: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
  • Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
2022-02-01
  • Manufacturer: Tesla, Inc.
  • Components: ELECTRICAL SYSTEM:SOFTWARE
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
  • Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
  • Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
2022-01-27
  • Manufacturer: Tesla, Inc.
  • Components: ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
  • Consequence: Failing to stop at a stop sign can increase the risk of a crash.
  • Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
2021-11-21
  • Manufacturer: Tesla, Inc.
  • Components: SUSPENSION
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
  • Consequence: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
  • Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
2021-10-29
  • Manufacturer: Tesla, Inc.
  • Components: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
  • Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
  • Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
2021-10-25
  • Manufacturer: Tesla, Inc.
  • Components: SUSPENSION:CRITICAL FASTENERS
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
  • Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
  • Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
2021-05-25
  • Manufacturer: Tesla, Inc.
  • Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
  • Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
  • Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
2021-05-25
  • Manufacturer: Tesla, Inc.
  • Components: SEAT BELTS:REAR/OTHER:RETRACTOR
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
  • Consequence: Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
  • Remedy: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.
2021-05-25
  • Manufacturer: Tesla, Inc.
  • Components: SEAT BELTS
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
  • Consequence: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
  • Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
2020-11-17
  • Manufacturer: Tesla, Inc.
  • Components: SUSPENSION:FRONT:CONTROL ARM
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
  • Consequence: A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.
  • Remedy: Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-31-012.
2020-09-30
  • Manufacturer: Tesla, Inc.
  • Components: EXTERIOR LIGHTING
  • Summary: Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
  • Consequence: Trailer brake lights that fail to illuminate during braking increase the risk of a crash.
  • Remedy: Tesla will notify owners, and has released the firmware update over-the-air (OTA) to vehicles as of September 23, 2020. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-00-002.

Negative 2020 Tesla Model y car reviews

  1. Demario Kuhic 2024-07-08

    Hi there! I had my first experience with a Tesla Model Y in early August 2020. Unfortunately, I had to go back a few times for services, and each time it took a couple of days. They didn't come as a 'mobile service' as stated, and I couldn't even order a loaner in advance due to Tesla's policy. It wasn't cool to be without a car for a few days, even though Uber was offered. I've never experienced such issues with a brand new car before, and the customer service wasn't great either. I miss owning a Mercedes, which always felt like a more luxurious treat.

  2. Perry Wilkinson 2024-06-07

    The Elon fest is not living up to expectations. While it has great speed and some impressive technology elements, it falls short in fit and finish, and its range performance is worse than advertised. Additionally, there have been reports of a nauseous AC smell and fast degrading tires. As a result, I would not consider buying a Tesla again.

  3. Rollin D'Amore 2024-06-04

    The Tesla Y's heater stopped working, leaving my family to freeze in zero-degree weather, despite the car being only a month old. Unfortunately, the only option for service is through the app, with no easy emergency call available. As a confident statement, I would like to assure you that this issue will be resolved promptly and efficiently, as Tesla prides itself on providing top-notch customer service.

  4. Marlin Nitzsche 2024-05-23

    Constant battery and motor problems have taken away the joy of riding my car and made me anxious when driving it. I always worry if it will stop and won't start again or if I will make it to my destination. However, I must say that the car drives beautifully! The interior design is a bit Spartan and the suspension could be softer, but overall it's a great car.

  5. Giuseppe Herman 2024-05-14

    I'm afraid they might be disappointed when they have to deal with all the problems.

Positive 2020 Tesla Model y car reviews

  1. Jordon Cassin 2025-01-02

    Not sure why people complain about the ride quality on the performance version. We love ours! It handles incredibly well and it loves to lay waste to gas guzzling cars. So fast! We're never going back to a spewer. Electric cars are the future.

  2. Lavern Cassin 2024-11-15

    Hi there! It looks like the hatchback has the same features as before, but with more room and power. Isn't that great?

  3. Mohammed Towne 2024-11-01

    I received my car on May 31st, right in the middle of the COVID-19 pandemic. I was initially worried about potential issues, given the complaints I had read online. However, I was relieved to find that my vehicle only had a minor gap issue that doesn't affect its functions, and it has been working well for over 11 months now. To me, the Model Y is like a sports car in SUV form. Compared to my previous Lexus RX, this one definitely has more personality and better performance! Even my wife's Lexus IS doesn't come close. Going on a steep climb on a highway is so effortless, thanks to the powerful electric motors. I found that I can achieve the advertised EPA range estimate with about 70% city and 30% freeway driving. What I love about the Tesla Model Y are its pervasive supercharger network and seamless charging integration, over-the-air software updates, great driving experience, roomy interior and storage, and (still in beta) full self-driving capabilities. I can't think of many things I dislike about the car, because every time I'm out on the road, I just enjoy the driving experience.

  4. Claud Schmitt 2024-10-26

    This car is truly amazing! I previously owned a LR AWD Model 3, but needed more space for my small family. I decided to trade it in for a LR AWD Model Y and I couldn't be happier. The Model Y takes everything that is great about the Model 3 and makes it bigger, with more cargo space, legroom, and headroom. Although it may not have the same sporty drive due to its larger profile, I believe that pretty much everything else is better. From the practicality to the heat pump, it's a huge step up!

  5. Chesley Schulist 2024-09-25

    The driving experience is absolutely sublime when it comes to acceleration and handling. I have found the seat comfort and quietness to be unmatched in previous cars, including Lexuses. I must say that my buying experience was better than with dealers. Additionally, the service costs have been nonexistent to date.

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Additional sources

More sources of information about 2020 Tesla Model y problems:

Any reason to avoid 2020 Model Y? : r/TeslaModelY
Any reason to avoid 2020 Model Y? : r/TeslaModelY
https://www.reddit.com/r/TeslaModelY/comments/12ax4pi/any_reason_to_avoid_2020_model_y/

Apr 3, 2023 ... We had front end grinding noises with steering. They initially found a missing bolt and others loose. They never could resolve the front end ...

2020 Tesla Model Y Reliability - Consumer Reports
2020 Tesla Model Y Reliability - Consumer Reports
https://www.consumerreports.org/cars/tesla/model-y/2020/reliability/

Owner Reported Trouble Spots · Electrical Accessories · In-car Electronics · Noises And Leaks · Climate System · Drive System · Steering And Suspension · Paint ...

What issues have you encountered since you got a Tesla Model Y ...
What issues have you encountered since you got a Tesla Model Y ...
https://www.reddit.com/r/TeslaModelY/comments/x89c0u/what_issues_have_you_encountered_since_you_got_a/

Sep 7, 2022 ... What issues have you encountered since you got a Tesla Model Y? · large pickup trucks try to race me off the line at red lights and cut me off on ...

I see so many model Y owners having issues. Would you buy again ...
I see so many model Y owners having issues. Would you buy again ...
https://teslamotorsclub.com/tmc/threads/i-see-so-many-model-y-owners-having-issues-would-you-buy-again.220150/

Feb 8, 2021 ... Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. Register.

2023 Y owners, how is your Tesla? Has it given you any issues at all ...
2023 Y owners, how is your Tesla? Has it given you any issues at all ...
https://www.reddit.com/r/TeslaModelY/comments/15wf388/2023_y_owners_how_is_your_tesla_has_it_given_you/

Aug 20, 2023 ... The stereo components are noticeably worse. The sound to me sounds like I got an SR model. The suspension is so rough when combined with the ...

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