Tesla Model y problems
The Tesla Model Y is a battery electric mid-size crossover SUV produced by Tesla, Inc. since 2020. The vehicle was presented in March 2019 as the company's fifth production model since its inception after the Roadster, Model S, Model X and Model 3.
After its 2019 introduction, the Model Y started production at the Fremont Factory in California, US in January 2020. Production at Giga Shanghai, China was added in December 2020, and at Giga Texas, US since late 2021. Deliveries from Giga Berlin, Germany started in March 2022.
The Model Y is based on the Model 3 sedan, with around 76 percent of parts being shared between the two. While most Model Y are configured with two-row seating, in the US the Model Y offers optional third-row seats for a seven-passenger seating capacity.
In 2023, Tesla delivered 1.2 million Model Ys, making it the world's best-selling vehicle that year, surpassing Toyota Corolla and becoming the first electric vehicle to claim that title. With at least 2.16 million units delivered since its start of production up to December 2023, the Model Y is also the most popular electric vehicle of all time.
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Tesla Model y model years
Common Tesla Model y problems
Based on complaints from owners of the Tesla Model Y, common problems reported include issues with airbags, electrical system glitches, hardware malfunctions, faulty sensors, erratic infotainment systems, and concerns with dealer service. Let's delve into each problem in detail:
- Airbag Problems: Owners have reported issues with airbags, totaling 11 complaints. Airbags are crucial safety components in vehicles, and any malfunction can pose a serious risk to occupants in the event of a collision. Proper functioning airbags are essential for ensuring passenger safety.
- Electrical System Glitches: Numerous reports have highlighted minor electronic glitches in the Tesla Model Y. Problems with the electrical system can lead to various issues such as malfunctioning displays, connectivity problems, or issues with electronic controls. These glitches can impact the overall performance and user experience of the vehicle.
- Hardware Malfunctions: Owners have experienced occasional hardware malfunctions in the Model Y, including faulty sensors. Hardware issues can affect the functionality of different vehicle systems, leading to performance issues or safety concerns. Malfunctioning sensors, for example, can impact the accuracy of driver-assist features.
- Erratic Infotainment Systems: Some owners have faced challenges with erratic infotainment systems in the Model Y. Infotainment systems are essential for providing entertainment, navigation, and connectivity features. Erratic behavior can disrupt the user experience and affect the overall usability of the system.
- Concerns with Dealer Service: Opinions on dealer service for the Model Y have been mixed. While some owners praised Tesla's mobile service units for their convenience and efficiency, others reported frustrations with delayed service appointments and poor communication from dealerships. Effective dealer service is crucial for addressing issues promptly and ensuring customer satisfaction.
In summary, addressing these common problems with the Tesla Model Y, such as airbag issues, electrical system glitches, hardware malfunctions, erratic infotainment systems, and concerns with dealer service, is essential for enhancing the overall ownership experience and maintaining customer satisfaction.
What is the most common problem with Tesla Model Y?
Reliability seems to be a contentious issue with Model Y owners, with numerous reports of minor electronic glitches and occasional hardware malfunctions, such as faulty sensors and erratic infotainment systems.
Is the Tesla Model Y reliable?
The Tesla Model Y consistently performs well in J.D. Power's reliability ratings, earning an overall score of 77 out of 100 in 2024. With a "Quality & Reliability" rating of 70 out of 100, a "Driving Experience" rating of 86 out of 100, and a "Resale" rating of 81 out of 100.
What are the disadvantages of Model Y?
Cons
- Touchscreen interface can lead to driver distraction.
- No Apple CarPlay or Android Auto smartphone integration.
- Less expensive base model isn't offered.
What is the biggest problem with Tesla cars?
The Most Common Breakdowns in Teslas
- Battery and Charging Related Issues. One of the key components in any Tesla vehicle is its high-capacity battery pack. ...
- Software and Firmware Glitches. ...
- Suspension and Air Suspension System. ...
- Door Handle and Window Failures.
Percentage distribution of complaints by Tesla Model y years
We have researched Tesla problems and analysed all the complaints filed against Tesla Model y cars and compiled the top 5 most problematic Tesla Model y model years:
Below you can see the percentage distribution of known problems by Tesla Model y model years.
Distribution of the number of complaints by Tesla Model y years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Tesla Model y car problems categorized by type of issue
After analysing all complaints related to Tesla Model y , it was concluded that the most common issues with these cars are:
- Forward collision avoidance problems
- Unknown or other problems
- Vehicle speed control problems
- Service brakes problems
- Lane departure problems
The graph below shows statistics for all Tesla Model y vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Model y model years
A total of 45 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Model y model years
There were a total of 22 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 237 complaints about various vehicle components related to the Tesla Model y . Below are the 25 most recent complaints reported for Tesla Model y vehicles.
Latest 25 complaints
Tesla Model y 2020
- Date Of Incident: 2024-09-26
- Date Complaint: 2024-10-24
- VIN: 5YJYGDEE4LF
- Components: STEERING,LANE DEPARTURE
- Summary: After being parked on a suburban street for about 3 hours, our Tesla Model Y experienced a complete loss of power-steering assist, requiring extreme hand-over-hand effort to turn the wheel and making it dangerous to drive. Warnings of "Steering assist reduced" and "Lane departure avoidance features unavailable" appeared on the display. After a 3-week wait, we finally got the vehicle to Tesla service, who diagnosed the issue and claimed that it was due to "...rodent damage to steering rack harness". They claim to have repaired the damage and the vehicle is again usable. Repair bill was $990. I have the vehicle and it is available for inspection. I cannot verify cause of the issue nor the repairs as they are not visible without a partial disassembly of the vehicle. No parts were returned to me (as I requested), so I must assume that none were actually replaced.
Tesla Model y 2020
- Date Of Incident: 2024-10-10
- Date Complaint: 2024-10-16
- VIN: 5YJYGDEE6LF
- Components: STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
- Summary: I own a 2020 Tesla Y with Hardware version 3 and after a few weeks of a free trial, purchased Tesla's Full Self-Driving Software (FSD) version 12.3.6. Since then, the FSD software was updated to version 12.5.4 and then 12.5.4.1. FSD version 12.3.6 had some safety issues. But version 12.5.4 and 12.5.4.1 has had more issues that have resulted in nearly having accidents that I have had to suddenly avoid. FSD version 12.3.6 issues: 1. Wandering outside of center yellow dividing stripes when on a curvy two-lane roadway 2. Failing to yield to oncoming traffic when making a left turn and oncoming traffic was not clearly in view due to a curvy two-lane road 3. Attempting to make a left turn into a busy intersection when the turn signal was still red FSD version 12.5.4 and 12.5.4.1 additional issues: 1. Attempting to enter a two-lane roadway from a stop sign, when the perpendicular traffic was active and they had no stop sign, requiring me to slam on the brakes. 2. Sudden and erratic braking on a two-lane roadway, including directly under a signal, when no objects, people or other vehicles were in front of me, which nearly resulted in the vehicle behind me hitting me in the rear 3. Software sending a tone and screen alert to grab the steering wheel immediately, due to a "System Failure." 4. Software sending a tone and screen alert that to grab the steering wheel immediately, due to "one or more cameras blocked," when no cameras were blocked.
Tesla Model y 2020
- Date Of Incident: 2024-09-29
- Date Complaint: 2024-10-01
- Number Of Injuries: 1
- VIN: 5YJYGDEE5LF
- Components: ELECTRICAL SYSTEM
- Summary: The car locked my toddler inside his car seat because the 12v battery died died as soon as we put him in his seat and closed hid door. There was absolutely no warning before that battery had died, indicating that it was low. Because of the way a Model Y is designed, there is no mechanical way to open the door when the 12V battery dies. The toddler is incapable of manually unlocking the door from inside when the electrical button doesn’t work. This is a huge safety issue and can result in death of children if not resolved by Tesla
Tesla Model y 2020
- Date Of Incident: 2024-09-16
- Date Complaint: 2024-09-23
- VIN: 5YJYGDEF0LF
- Components: AIR BAGS,SEAT BELTS
- Summary: I am reporting a recurring Safety Restraint System Fault error in my 2020 Tesla Model Y. The issue manifests as an alert on the vehicle's dashboard, warning of a problem with the safety restraint system. This error began appearing at approximately 75000 miles. What component or system failed or malfunctioned, and is it available for inspection upon request? The Safety Restraint System in my Tesla Model Y is giving errors. Yes, the component is still installed in the vehicle and is available for inspection upon request. How was your safety or the safety of others put at risk? This malfunction affects critical safety features, including the airbag system and seatbelt functionality, potentially preventing proper deployment of airbags in an accident. Additionally, when the fault occurs, it disables key driving safety features like Autopilot and cruise control, which increases the risk of accidents, particularly in scenarios where these features are expected to function. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been reproduced and confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Inspection by tesla is scheduled Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the "Front Passenger Safety Restraint System Fault" warning appeared on the vehicle's display prior.
Tesla Model y 2020
- Date Of Incident: 2024-09-09
- Date Complaint: 2024-09-09
- Crash: 1
- VIN: 5YJYGDEF3LF
- Components: STEERING
- Summary: While driving on the freeway was unable to steer. It has happens multiple times. Once on the freeway while I was trying to exit, I suddenly couldn’t steer. Another time, I was merging when again I could not move the steering wheel. The third time was when I was in the middle of making a left turn. All these situations were incredibly dangerous.
Tesla Model y 2020
- Date Of Incident: 2024-08-15
- Date Complaint: 2024-09-04
- VIN: 5YJYGDEE1LF
- Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
- Summary: The contact owns a 2020 Tesla Model. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact stated that the dealer diagnosed the vehicle with a System Software Update Issue. The contact was informed that the dealer was not responsible to cover the cost of the repair. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate mileage was 77,334. Parts distribution disconnect.
Tesla Model y 2020
- Date Of Incident: 2024-08-24
- Date Complaint: 2024-08-28
- VIN: 5YJYGDEE8LF
- Components: LANE DEPARTURE
- Summary: I have Tesla’s FSD software that consistently tries to enter closed highway ramps where the flags, lights and barriers are clearly marked as “do not enter”. I have reported this to Tesla a dozen times with no improvement or response. I’m sure there will be retaliation for this but I am sick and tired of swerving to avoid a fatal collision. Too many other safety issues with FSD to document.
Tesla Model y 2020
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-08-27
- Crash: 1
- VIN: 5YJYGDEF6LF
- Components: AIR BAGS,VEHICLE SPEED CONTROL
- Summary: The contact owned a 2020 Tesla Model Y. The contact stated that while driving at 60 MPH in rainy weather, the vehicle inadvertently spun in circles, and he lost control of the vehicle. The contact took his foot off the accelerator pedal. No warning light was illuminated. The vehicle crashed into an embankment and then spun twice before inadvertently driving into the forest and coming to a complete stop. The air bags did not deploy. A police report was filed. The contact and his father, who was a passenger, were uninjured. There was no medical attention received. The vehicle was first towed to the tow yard, and then the insurance company had it towed to the salvage yard, where it was deemed totaled. The manufacturer was made aware of the failure and advised the contact to contact the local dealer for the computer data. The failure mileage was approximately 68,000.
Tesla Model y 2020
- Date Of Incident: 2024-08-15
- Date Complaint: 2024-08-19
- VIN: 5YJYGDEE4LF
- Components: SUSPENSION
- Summary: Brought the vehicle in for tire replacement and alignment on 08/15/2024. Right front tire was wearing on the outside. Tesla service technician found bolt had backed out and jammed on rear subframe. This caused vehicle to pull to the right and presented a potential safety issue. The bolt secures a link between the wheel assembly and subframe. Tesla service center claims that I must have had an accident or hit a pothole etc. The vehicle has not been involved in any accident or hard bumps. I suspect this is an assembly issue . A properly installed bolt would not come loose.
Tesla Model y 2020
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-08-12
- VIN: 5YJYGDEE7LF
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: Tesla has automatic windshield wipers that are supposed to engage at various wiper speeds when rain is detected. The system does not activate soon enough or at an appropriate speed. Example: In rain situations on a highway when passing a large truck, the amount of spray on the windshield will completely occlude visibility at critical moments. Also if driving through a neighborhood in a drizzle, when kids are walking to school, the wipers do not adjust properly occluding visibility at critical moment’s. Potential solution : In both cases above the Tesla cameras detect the truck and the pedestrians, this data should be used to increase wiper activation and frequency. Tesla also collects user input data from drivers and perhaps collecting data when drivers activate their wipers compared to what the cameras are seeing will help adjust the wiper activation algorithm.
Tesla Model y 2020
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-08-06
- VIN: 5YJYGDEFXLF
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Tesla Model Y. The contact stated that while her daughter was driving at an undisclosed low speed, the vehicle suddenly shut off and failed restart. The vehicle was towed to Tesla service center, where it was diagnosed that the front and rear electric motors were inoperable due to a faulty main wiring harness that became unsecured and damaged. The motors and the wiring harness were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Tesla Model y 2020
- Date Of Incident: 2024-07-29
- Date Complaint: 2024-07-29
- Crash: 1
- VIN: 5YJYGDEE4LF
- Components: UNKNOWN OR OTHER
- Summary: In Summon Mode, autonomous driving, our car collided with another stationary parked car
Tesla Model y 2020
- Date Of Incident: 2024-06-10
- Date Complaint: 2024-07-21
- VIN: 5YJYGDEE9LF
- Components: AIR BAGS,SEAT BELTS,SEATS
- Summary: I have been getting "RCM2_a626" error for "front passenger safety restraint system fault. It comes and goes. Apparently it is a common issues among tesla owners. When I first filled for the error they quoted $2000 for replacing front passenger seat. The error went away so I canceled the appointment. Then it came back in a random fashion and getting more frequent. This time, in addition to replacing the front passanger seat cushion, "they're retrofitting "SBR in OCS Equipped Front Passenger Seat." I'm not sure what that means. If this is a common issue, there must be something to do with manufacturer QC.
Tesla Model y 2020
- Date Of Incident: 2024-06-01
- Date Complaint: 2024-06-21
- VIN: 5YJYGDEE4LF
- Components: STEERING
- Summary: When driving over 45 miles approximately the steering becomes sticky and hard to move. Feels like a bump in the rack and pinion and then it jerks which would cause a car to hit other vehicles or be out of control.
Tesla Model y 2020
- Date Of Incident: 2024-04-10
- Date Complaint: 2024-06-19
- Number Of Injuries: 2
- Crash: 1
- VIN: 5YJYGDEE8LF
- Components: AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
- Summary: we were in a head-on collision (not our fault) in April. The police determined the combined speed of the crash impact to be 60-65 miles per hour. The 2020 Tesla Y did not deploy its airbags. And as far as we can determine, the accident was not automatically recorded by the Tesla as it should have been. Because the airbags did not deploy, I sustained a fracture to my sternum that traverses over to my collarbone. We both have TBIs and other injuries. With that kind of an impact, one would expect an airbag to protect oneself, yet it did not. There were no warning lights/messages/etc from our vehicle. We are asking that you please look into this safety matter. (Especially since you are part of the push to have us own electric cars, they need to be safe for us). I do not know how much longer the Tesla will be available to inspect.
Latest 5 recalls Tesla Model y
The National Highway Traffic Safety Administration (NHTSA) has issued 72 recalls for different components of the Tesla Model y.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Tesla Model y 2021
- Report Received Date: 2024-07-24
- Manufacturer: Tesla, Inc.
- Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
- Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
- Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
- Model: Tesla Model y 2022
- Report Received Date: 2024-07-24
- Manufacturer: Tesla, Inc.
- Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
- Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
- Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
- Model: Tesla Model y 2023
- Report Received Date: 2024-07-24
- Manufacturer: Tesla, Inc.
- Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
- Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
- Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
- Model: Tesla Model y 2024
- Report Received Date: 2024-07-24
- Manufacturer: Tesla, Inc.
- Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
- Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
- Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
- Model: Tesla Model y 2020
- Report Received Date: 2024-07-24
- Manufacturer: Tesla, Inc.
- Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
- Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
- Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Latest negative Tesla Model y car reviews
Latest positive Tesla Model y car reviews
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Vehicle year: 2022
We've had the red beauty for 4 months and we absolutely love everything about it. As this is our second Tesla, we weren't surprised by how amazing it is. We're now proud owners of two Teslas and no ICE cars. We're really excited about taking ski trips in our new Model Y!
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Vehicle year: 2022
I had the pleasure of driving a Model S a few years back and even rented one for a day in CA. After reading numerous reviews and watching videos, I was convinced that this was the car for me. The whole process from ordering to delivery was a breeze, taking only 7 months. The only issue I had with the rear hatch not closing properly was quickly resolved at the SC in KVL. With the home wall connector installed, I now view gas prices through a whole new lens. Our first road trip covering 1700 miles was a breeze thanks to the Supercharger network and AP. The charging stops became opportunities to meet other owners and ICE drivers. The one-pedal driving gives a solid feel when behind the wheel. While there are other EVs out there and more on the horizon, Tesla is already way ahead of the game. It's important to do your homework and research to determine if Tesla is the right fit for you. For me, this 2022 Tesla Model Y LR hits the sweet spot and I feel lucky to be in the front seat to the future. The journey continues...
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Vehicle year: 2024
After reading about the quality issues, I was a bit hesitant to purchase a Tesla. However, when I took delivery and inspected the car, I was pleasantly surprised to find that there were only two minor issues - the lower ppf was not installed and the trunk needed some minor adjusting. Tesla was incredibly accommodating and fixed the issues during a quick 30-minute appointment. Since then, driving the car has been an absolute joy. I would definitely buy another Tesla without hesitation. In my opinion, the safety and security features are top-notch, and the software is unparalleled compared to other cars on the market. Tesla is truly ahead of the pack, and the frequent OTA updates ensure that the car just keeps getting better and better.
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Vehicle year: 2022
Nothing to dislike! I highly recommend the Tesla. It's a good size, reliable, and very efficient. With superchargers all over the freeways, there's no range anxiety. Plus, buying a Tesla is hassle-free with no middleman or haggling.
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Vehicle year: 2021
Hey there! I'm a huge fan of performance cars, and I recently came across Motorweek, who are known for their objective evaluations. According to their test on Nov 9, 2020, the Tesla Model 3 Dual Motor (which is what I have) can go from 0-60mph in just 4.8 seconds! However, with the acceleration boost option for $2000, Motorweek was able to achieve an impressive 0-60mph in just 4.2 seconds. The quarter-mile time was 12.5 seconds at 114mph, and the braking distance from 0-60mph was only 95ft! For those of you who aren't familiar with average car performance, this puts the Model 3 in the top 10% of gas cars. Motorweek also rated the handling as outstanding, which is enhanced by the batteries providing a super low center of gravity. It's like having a 2002 Porsche 911 performance for half the price! But that's not all, the Model 3 also has tons of automation and safety features, and even without the full autopilot, the base automation maintains cruise following distance and driving within the lanes. It's also incredibly comfortable and uncannily quiet, with a 326mi rated range. To extend battery life, I only charge it routinely to 289mi, and I even bought extra roof solar capacity (6000W) for my home, so during the 6000 miles and 10 months of ownership, there has been no cost to power it. I use a 240V/50A adapter plug with the provided cable and get a 30mph charging rate. The fit and finish are fine, and the driver's layout was a dramatic change with all information on the screen. The Model 3 also has a huge cargo capacity, perhaps even more than my BMW X5! It's simply a dream to drive, and in old drag racer's terms, an incredible SLEEPER. Those wanting to play get left in the dust (no exhaust...hehe). I know some people might think I'm a tree hugger, but I just appreciate performance and value. My decision to buy was after reading a long article from a fleet car rental dealer who runs all Teslas. He tested his cars at 150,000 miles and found all batteries had over 90% capacity remaining, with no tuneups or oil changes required. He even had several cars approaching 450,000 miles with only tire and brake changes, which is amazing! Since I'm a hard driver, I've found that the battery range is about 15% optimistic in my case. Thanks for reading!And hey, I noticed that the driver's side mirror needs a little adjustment to allow for full range of motion. Since this is wifey's car, I decided not to buy the acceleration boost option. I've gotta say, this is the only car I've ever had that's bumped my head against the headrest so many times! Plus, it can be a bit rough on the grocery bags in the back...haha.


Eloy Breitenberg 2025-11-15
Vehicle year: 2021
I hope you're doing well! While everything is running smoothly, please don't hesitate to reach out if you need any assistance with customer support, service, or roadside assistance. I do want to mention that emergency roadside assistance towing may take up to 3 hours, and mobile service may take at least a day. Additionally, it's worth noting that some shops are refusing to do tire replacements due to the risk of voiding the warranty, which can be a bit frustrating. Lastly, I wanted to share that my vehicle pickup experience wasn't the best, as it took over 2 hours. Overall, I think Tesla is an innovative company, but I wouldn't necessarily classify their vehicles as luxury cars.
Brennon Goyette 2025-11-12
Vehicle year: 2022
I waited months to receive my Tesla Model Y with great excitement. While I enjoyed the way the car drove, unfortunately, it has not lived up to my expectations. I have experienced a few issues such as a drive unit failure which stranded me at the supermarket, electric glitches, constant rattling, and body pieces falling off. Additionally, the range has been disappointing, especially in the cold, and it is nowhere near the advertised number. Overall, I have found it to be an unreliable vehicle. I am looking forward to selling it, but I am aware that resale values have decreased.
Kayley Ferry 2025-11-11
Vehicle year: 2023
The Tesla Model Y is a promising vehicle that offers a glimpse into the future of transportation. However, based on my personal experience with a three-year lease, it may not be ready for prime time just yet. I encountered some issues with battery life, tires, wheels, software, windshield wipers, and door handles. Despite these challenges, the digital experience is very cool, and the updates are an interesting idea. The Tesla team is competent and nice, and they are always available to help with any issues that arise. Overall, the Tesla Model Y has great potential, and I look forward to seeing how it evolves in the future.Yet, unfortunately, the product they received was not up to the expected standard, and they were not given an apology or financial compensation for the issues that should have been covered under warranty. During my lease, I noticed that Elon took control of Twitter/X, and it was interesting to observe the car's brand value decrease during this time. Some people may be concerned about this when considering the brand. In my opinion, one person does not represent the entire company, but it is understandable to be brand conscious. Overall, I was disappointed with this car and would not recommend it. However, I remain open-minded about the EV category and look forward to seeing improvements in battery technology. For my next car, I am considering a hybrid or a plug-in hybrid.
Enid Hayes 2025-11-01
Vehicle year: 2021
This car is truly unique! I absolutely love the acceleration, lower center of mass, and regenerative braking. The technology is also impressive and makes me feel like I'm driving a car from the future. However, there are a few downsides to consider. Firstly, I was unable to test drive the car before accepting delivery, which resulted in multiple wheel and steering issues right from the start. This is something that could be improved upon by buying from a dealer instead. Secondly, the Tesla service center experience was quite unpleasant. There was no customer service, and I had to Uber back and forth. Additionally, there were no updates on the car status, and the service advisor did not respond through the app or phone. Despite three trips to the service center, I still have steering issues and wheel vibrations at highway speeds. Thirdly, parking this car can be difficult due to the lack of parking assist features such as 360-degree cameras. It's hard to see the perimeter from the driver's seat. Lastly, the lack of blind spot monitoring coupled with poor visibility from the car is also a big minus. However, the Tesla display is not always accurate in showing the cars around your vehicle.
Jamir Schaefer 2025-10-23
Vehicle year: 2021
That’s what it is… Unfortunately, as a car, it has not been designed correctly. The body is not rigid enough, which causes a harsh and noisy ride. Additionally, there are misaligned panels and gaps, and the glass roof can be a heater in the summer. The rear seats are also prone to rattling, and unfortunately, there seems to be no possibility for repairs. It's disappointing to hear that you've been to service 7 times with no solution, and it's understandable that you're frustrated with the service attitude. However, it's great to hear that the tech is good 95% of the time, and that the range and charging are good.