2014 Ram Promaster problems
Ram Trucks, stylized as RAM and formerly known as the Ram Truck Division (of Chrysler), is an American brand of light to mid-weight trucks and other commercial vehicles, and a division of Stellantis (previously Fiat Chrysler Automobiles). It was established in a spin-off from Dodge in 2010 using the name of the Ram pickup line of trucks. Ram Trucks' logo was originally used as Dodge's logo. Ram 1500 "Classic" trucks are made at the Warren Truck Plant in Warren, Michigan, United States, and at the Saltillo plant in Saltillo, Coahuila, Mexico. New series Ram 1500 pickups are made at Sterling Heights Assembly in Sterling Heights, Michigan. Since its inception, the brand has used the slogan "Guts. Glory. Ram."
Background
Prior to the 1970s, Dodge had maintained a separate marque for trucks, Fargo Trucks, primarily for use outside the United States. After that point, all trucks made by Chrysler were distributed under the Dodge marque.
In June 2009, when Chrysler emerged from Chapter 11 bankruptcy protection, Fiat Group received a 20% stake in Chrysler Group LLC and Sergio Marchionne was appointed CEO, replacing CEO Robert Nardelli. On June 10 that year, substantially all of Chrysler's assets were sold to "New Chrysler," organized as Chrysler Group LLC. The federal government provided support for the deal with US$8 billion in financing at near 21%. Under CEO Marchionne, "World Class Manufacturing" or WCM, a system of thorough manufacturing quality, was introduced and several products re-launched with quality and luxury. The Ram, Jeep, Dodge, SRT and Chrysler divisions were separated to focus on their own identity and brands.
Ram Trucks was established as a division of Chrysler in 2010, as a spin-off from Dodge, and using the name of the Dodge Ram line of pickups that is now sold under the Ram banner. According to Chrysler, the Ram Trucks brand will concentrate on "real truck customers," rather than casual truck buyers who buy trucks for image or style.
The Fiat Ducato cargo van design has been adopted and is sold as the Ram ProMaster in North American markets, filling the gap created when Daimler ended production of the Dodge Sprinter in 2008. The goal was to increase truck sales "from today's 280,000 to 415,000 by 2014."
Executives at Chrysler have stated their intention to compete in the semi-trailer truck category with Ram, a possibility that is aided by Fiat's ownership of Iveco and an already available network of Dodge dealers. Ram trucks are marketed separately from Dodge cars; former Ram Division President Fred Diaz stated, "Ram trucks are not a Dodge model. Ram will always be 'vinned' (Vehicle Identification Number) as a Ram. We need to continue to market as Ram so Dodge can have a different brand identity: hip, cool, young, energetic. That will not fit the campaign for truck buyers. The two should have distinct themes."
On July 21, 2011, Fiat bought the Chrysler shares held by the U.S. Treasury, increasing its stake in the company.
In April 2013, Diaz left Ram Trucks to serve as vice president of Nissan's divisional sales and marketing. He was replaced by Reid Bigland.
Fiat Chrysler formed as a new corporate entity in January 2014.
In August 2014, Ram Trucks CEO Reid Bigland was tapped to lead the Alfa Romeo brand in North America. It was announced that the new head of the Ram Trucks brand would be longtime Chrysler employee Robert Hegbloom, who joined Chrysler in 1986 and had been a director for Dodge. In October 2018, Bigland was promoted to CEO of Ram Trucks. Shortly thereafter, he discovered that the division had been misreporting sales figures and turned over that information to the U.S. government for investigation. Allegedly, FCA cut his bonuses in retaliation, which resulted in Bigland filing a whistleblower lawsuit against FCA. In March 2020, Bigland announced his resignation.
Stellantis formed in 2021 when Fiat Chrysler merged with the French PSA Group.
The Ram brand logo features the head of a ram, formerly the logo used by Dodge.
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Common 2014 Ram Promaster problems
The Ram ProMaster 2500, manufactured in 2014, has been reported to have several common problems based on complaints from owners. Here are the details of the most prevalent issues:
- Coolant Leak: A number of owners have reported coolant leaks in their 2014 Ram ProMaster 2500. This issue can lead to significant engine damage if not addressed promptly.
- Transmission Issues: Several owners have experienced transmission problems, including shearing of bolts off the driver's side transmission bracket, causing the transmission to fall out and potentially leading to dangerous driving conditions.
- Headlight Bulbs: Some owners have reported issues with headlight bulbs, which may require frequent replacement.
- Tire Pressure Sensor: The tire pressure sensor has been reported as problematic by some owners, which can affect the vehicle's safety and performance.
- Sliding Door Handle: The sliding door handle has been reported to have issues, potentially affecting the ease of use and accessibility of the vehicle.
- UConnect Infotainment System: Owners have reported issues with the UConnect infotainment system, including freezing, becoming unresponsive, and rebooting at random times.
- Squealing Brakes: Several owners have reported squealing brakes, which can affect the vehicle's safety and performance.
- Electrical System: Owners have reported issues with the electrical system, including problems with the battery ground connector and wiring issues.
- HVAC System: Some owners have reported problems with the HVAC system, including issues with the fan module and windshield wipers motor.
- Suspension and Brake Parts: Owners have reported issues with suspension and brake parts, including power steering unit replacement and suspension issues.
These issues have been reported by owners of the 2014 Ram ProMaster 2500, and potential buyers should be aware of them when considering purchasing this vehicle.
What are common problems with Dodge ProMaster?
Worst Issues
- squealing brakes in the 2014 ProMaster 2500. ...
- squealing noise in the 2014 ProMaster 2500. ...
- won't start intermittently in the 2014 ProMaster 2500. ...
- sensor coming on in the 2014 ProMaster 2500. ...
- electrical system not recharging in the 2014 ProMaster 2500.
Is the Ram ProMaster reliable?
Per RepairPal, the Ram ProMaster reliability score is a two out of five, which is pretty poor. Not to mention, the average annual cost of repairs is $1,072. This can cause concern for some who are in the market for a campervan — especially if they will be living in it full-time.
What engines are in a 2014 Ram ProMaster?
FRom the pRoven and duRable 3.6-lIteR pentastaR® v6 to the avaIlable 3.0-lIteR ecodIesel I4, pRomasteR was buIlt to delIveR. whetheR a FactoRy conFIguRatIon oR an upFIt on a cutaway, chassIs cab oR wIndowed van, when It comes to woRkIng lIke a pRo, theRe's nothIng lIke the all-new 2014 Ram pRomasteR.
How long do ProMaster engines last?
Life Expectancy
However, consumers report that the Ford Transit and Ram ProMaster regularly last until 150,000 – 200,000 miles without major engine problems. And the Mercedes Sprinter regularly lasts anywhere between 250,000 and up to 600,000 miles without significant engine problems.
2014 Ram Promaster car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ram Promaster problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Service brakes problems
- Power train problems
- Engine problems
- Suspension problems
The graph below shows statistics for all 2014 Ram Promaster vehicle components and the number of complaints received.
Latest 25 complaints 2014 Ram Promaster
The NHTSA has received 68 complaints about various vehicle components related to the 2014 Ram Promaster. Below are the 25 most recent complaints reported for 2014 Ram Promaster vehicles.
2024-08-29
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-03-01
- VIN: 3C6TRVAG7EE
- Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was towed to an independent mechanic who diagnosed that the oil pressure sensor, transmission sensor, torque converter pressure sensor, and hydraulic pressure sensors were faulty. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 61,600.
2024-03-16
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-02-01
- VIN: 3C6URVHG5EE
- Components: UNKNOWN OR OTHER
- Summary: The compounder drum in the transmission exploded on me, while driving, nearly causing me to wreck. The 62TE transmission used in many vehicles, but specifically the ram pro master master 2014 to 2021. there is a recall for the compounded drum that I am aware of at least in the 2019, but for some reason my van the 2014 with the same exact transmission does not fall under that recall.
2024-01-02
TIRES PROBLEM
- Date Of Incident: 2024-01-02
- Components: TIRES
- Summary: The contact owns a 2014 Ram Promaster equipped with Michelin Tires, Tire Line: Agilis CrossClimate C-Metric, Tire Size: 225/75/R16, DOT Number: (N/A). The contact received notification of NHTSA Campaign Number: 23T002000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened; however, no further assistance was provided. The tires were replacement tires purchased at Walmart. The contact had not experienced a failure.
2023-09-20
ENGINE PROBLEM
- Date Of Incident: 2023-08-20
- VIN: 3C6TRVDG5EE
- Components: ENGINE
- Summary: My 2014 Ram Promaster 2500 experienced a cooling fan seizure overheat that almost resulted in a fire similar to recall VB2 / NHTSA 19V-818 which ONLY applies effects to 2015-2018 models. But clearly this same issue happened to me as the plastic shroud smoked and melted and would've started a fire if I hadn't noticed it starting up in the driveway. Please investigate further and I hope this report saves 2014 owners from significant damage like mine had occur.
2022-12-08
POWER TRAIN PROBLEM
- Date Of Incident: 2021-11-01
- VIN: 3C6TRVAG9EE
- Components: POWER TRAIN
- Summary: The contact owns a 2014 Ram Promaster 1500. The contact stated that while depressing the brake pedal, the vehicle would independently shift into neutral(N) without warning. The vehicle would resume normal operation upon restart. The dealer was notified about the failure, and he was informed that the vehicle was not under recall. The dealer offered further assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
2022-11-25
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-11-04
- VIN: 2C4RRGAG7ER
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: Stalls when braking and when backing. Fuel pump continues to run with engine off.
2021-12-15
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2021-10-26
- VIN: 3C7WRVGG6EE
- Components: POWER TRAIN,ENGINE
- Summary: The contact owns a 2014 Ram Promaster 3500. The contact stated while driving at slow speeds, the front-end locked up. The contact noticed that the gear shifter was in reverse. The engine was in the undercarriage. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified, and an engineer inspected the vehicle however, declined to provide a service report. The approximate failure mileage was 125,000.
2021-05-28
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2021-05-26
- VIN: 3C6TRVAGXEE
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2014 Ram 1500 Promaster. The contact stated that the oil cooler filter failed and caused coolant to mix with the engine oil. The vehicle was taken to an unknown dealer but was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 118,000.
2021-04-19
POWER TRAIN PROBLEM
- Date Of Incident: 2021-04-14
- VIN: 3C6TRVDGXEE
- Components: POWER TRAIN
- Summary: WAS DRIVING DOWN A NEIGHBORHOOD STREET AND STOPPED TO BACK INTO A DRIVEWAY WHEN I PUT THE VEHICLE IN REVERSE THE TRANSMISSION HOUSING BRACKET THAT HAS FOUR BOLTS HOLDING THE ENGINE AND TRANSMISSION BROKE OFF. LEAVING MY TRANSMISSION JUST INCHES FROM THE GROUND. THIS IS NOT SUPPOSED TO HAPPEN. THERE IS NO DESIGN TO CATCH OR HOLD THE TRANSMISSION IN ITS PLACE. I AM VERY BLESSED THAT THIS HAPPENED IN THE NEIGHBORHOOD AND NOT ON THE HIGHWAY, THERE COULD'VE BEEN QUITE A BIT OF DAMAGE TO MY VEHICLE AND POSSIBLY OTHERS.
2020-12-03
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-12-02
- VIN: 3C6URVHD6EE
- Components: ELECTRICAL SYSTEM
- Summary: MY PASSENGER SIDE MIRROR IS BEING FOLDED IN BY THE WIND AT 60 MILES PER HOUR. THIS IS EXTREMELY DANGEROUS AS THIS IS A CARGO VAN AND THERE ARE NO WINDOWS TO SEE IF ANYONE IS BESIDE ME. I CANNOT CHANGE LANES SAFELY WITHOUT THAT MIRROR WORKING PROPERLY. I BELIEVE THE ISSUE IS WITH THE MOTOR THAT FOLDS THE WINDOW IN MALFUNCTIONING. I HAVE OWNED THREE SEPARATE RAM PROMASTERS AND THIS IS THE THIRD VEHICLE THIS HAS HAPPENED. THIS IS EXTREMELY UNSAFE AND SHOULD BE RECALLED ASAP.
2020-06-16
POWER TRAIN PROBLEM
- Date Of Incident: 2020-06-16
- VIN: 3C6TRVDG2EE
- Components: POWER TRAIN
- Summary: ON JANUARY 23, 2020 RAM ISSUED A RECALL FOR A FAULTY TRANSMISSION SHIFTER CABLE FOR THE PROMASTER. AS OF TODAY, NEARLY 6 MONTHS LATER, THE PARTS ARE STILL NOT AVAILABLE TO FIX THE ISSUE. REPEATED CALLS TO THE DEALERSHIP HAS INDICATED THIS IS A NATIONWIDE PROBLEM AND THEY SAID IT WOULD LIKELY BE SEVERAL MORE MONTHS AT THE EARLIEST BEFORE THEY HAVE THE PARTS IN STOCK. THE MOPAR RECALL WEBSITE INDICATES PARTS ARE AVAILABLE BUT THIS IS CLEARLY NOT TRUE. WHAT IS THE POINT OF HAVING A SAFETY RECALL IF IT'S NOT POSSIBLE TO FIX IT? *TR
2020-01-30
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2020-01-26
- VIN: 3C6TRVCG0EE
- Components: EXTERIOR LIGHTING
- Summary: HEAD LAMPS BULBS CONTINOUSLY SUDDENLY BURN OUT. SAFETY ISSUE, AS DRIVING DURING DARK HOURS, AND SUDDENLY HAVE NO HEAD LIGHTS. HAVE REPLACED THEM 6 TIMES IN 4 MONTHS. ANOTHER OWNER OF SAME VEHICLE APPROACHED US AND ASK IF WE HAD PROBLEMS WITH HEAD LIGHTS. HE REPLIED HE HAS REPLACED HIS EIGHTEEN TIMES ALREADY.
2019-12-12
STEERING PROBLEM
- Date Of Incident: 2019-12-12
- VIN: 3C6URVJG4EE
- Components: STEERING
- Summary: MY 2014 RAM PROMASTER TRAVATO WITH 38923 MILES WAS LEAKING POWER STEERING FLUID FROM 2 HOSES THAT GO FROM POWER STEERING UNIT TO AN OIL COOLER IN FRONT OF THE RADIATOR. THIS SEEMED LIKE AN UNUSUALLY SHORT PERIOD OF TIME/MILES TO EXPERIENCE THIS SORT OF FAILURE AND POSSIBLY A DANGEROUS SITUATION, INVOLVING OF A LOSS OF POWER STEERING, SITUATION. THIS WAS CAUGHT BY SEEING POWER STEERING FLUID ON PAVEMENT WHEN BACKING VEHICLE. REPAIR COST WAS $854.39 ON 12/12/2019.
2019-11-04
POWER TRAIN PROBLEM
- Date Of Incident: 2019-09-15
- VIN: 3C6TRVDD2EE
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE CONTACT STATED THAT THE "SHIFT TO NEUTRAL AND BACK TO DRIVE" WARNING MESSAGE ILLUMINATED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST OFF THE ROADWAY. ON SOME OCCASIONS, SHIFTING THE VEHICLE INTO NEUTRAL AND BACK INTO DRIVE FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO ROBERT LOEHR CHRYSLER DODGE JEEP RAM SRT AND FIAT (567 E MAIN ST, CARTERSVILLE, GA 30121, (770) 382-5885) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68044969. THE APPROXIMATE FAILURE MILEAGE WAS 99,999.
2019-09-30
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-06-01
- Crash: 1
- VIN: 3C6TRVCG0EE
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS UNAWARE OF ANY INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS HAVING ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO GREENWAY DODGE CHRYSLER JEEP RAM (9051 E COLONIAL DR, ORLANDO, FL 32817, (407) 347-4929) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
2019-06-15
AIR BAGS,SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-05-16
- Number Of Injuries: 1
- Crash: 1
- VIN: 3C6TRVAG0EE
- Components: AIR BAGS,SERVICE BRAKES
- Summary: MR. [XXX] (DRIVER) WAS DRIVING A DODGE PRO VAN DOWNHILL, AND PRESSED ON THE BRAKE PEDAL. THE PEDAL SNAPPED OFF. MR. [XXX] IMPACTED THE VEHICLE IN FRONT OF HIM, AND HIT THE STEERING WHEEL WITH HIS FACE, THE AIRBAG DEPLOYING SHORTLY AFTERWARDS, PUSHING HIS FACE BACKWARDS. HE RECEIVED FACIAL RECONSTRUCTIVE SURGERY AND IS TREATING FOR CLOSED HEAD INJURY AND POSSIBLE TBI. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *DT *DT *TR
2019-06-06
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2019-06-06
- VIN: 3C6URVJG0EE
- Components: ELECTRICAL SYSTEM
- Summary: ISSUES WITH OUR 2014 PROMASTER STARTED IN 2016. INSERTED KEY TO START IT AND IT WOULDN'T START. KEY WAS LOCKED IN IGNITION. TOWED TO DODGE SERVICE CENTER AND THEY HAD IT 3WKS. THEY REPLACED MANY PARTS INCLUDING PCM BOARD, SHIFTER ASSEMBLY, AND MANY OTHERS. THE SAME ISSUE HAPPENED IN 2017 AND TWICE IN 2018. DIFFERENT SERVICE MEASURES WERE TAKEN. TODAY I WAS GETTING GAS AT SPEEDWAY, JUMPED BACK INTO VEHICLE AND THE ENTIRE ELECTRICAL SYSTEM WAS DEAD! HAD TO HAVE IT TOWED. SINCE THE DODGE DEALERSHIP COULDN'T FIX IT THE OTHER 4 TIMES, I HAD IT TOWED TO AN INDEPENDENT. I'M HOPING THEY CAN RESOLVE THIS SERIOUS ISSUE. WE'RE A NON-PROFIT AND CAN ILL-AFFORD TO RUN OUT AND GET ANOTHER TRUCK. I SEE MANY, MANY COMPLAINTS CONCERNING 2014 ELECTRICAL ISSUES. WHY HASN'T THIS VEHICLE BEEN RECALLED? BY THE WAY, WE HAVE LESS THAN 5,000 MILES ON THIS TRUCK SINCE IT'S USED SPARINGLY.
2019-05-15
STEERING PROBLEM
- Date Of Incident: 2019-05-13
- VIN: 3C6TRVAG4EE
- Components: STEERING
- Summary: VEHICLE WAS BROUGHT TO DEALERSHIP FOR A MINOR POWER STEERING FLUID LEAK, DEALER CLAIMED DEFECTIVE HOSE CONNECTOR AND REPLACED. DEALER NEGLECTED TO INSTALL V RESERVOIR CAP BACK ON TO THE VEHICLE , OVER SHORT PERIOD OF TIME WATER RUNOFF FROM THE RAIN ENTERED THE RESERVOIR AND CONTAMINATED AND THE POWER STEERING SYSTEM FAILED VEHICLE WAS BROUGHT BACK INTO THE DEALERSHIP, DEALERSHIP CLAIMED TO HAVE CORRECTED THE PROBLEM WITH A SYSTEM FLUSH AND FILL LESS THAN 1000 MILES AFTER THAT REPAIR POWER STEERING FAILED AGAIN WITH THE COMPLETE FAILURE OF TURNING LEFT ON ABLE TO TURN LEFT AT ALL I WAS ON A JOB ABOUT 3 MILES FROM THE HOUSE WHEN I GOT INTO THE TRUCK TO GO HOME I WAS ABLE TO TURN RIGHT WITHOUT THE POWER STEERING HUT UNABLE TO TURN LEFT. STEERING ONLY WOULD TURN LEFT ABOUT A QUARTER TURN ,!FORTUNATELY THESE WERE BACK ROADS AND I WAS ABLE TO TAKE THREE ATTEMPTS TO COMPLETE EACH LEFT TURN VEHICLE BROUGHT BACK TO DEALER FOR WHAT I HOPED WAS A WARRANTY REPAIR THE POWER STEERING PUMP IS LEAKING THEY QUOTED TO REPLACE THE POWER STEERING PUMP HOWEVER I DON'T TRUST THEM BECAUSE THEY'VE ALREADY HAD TWO CHANCES TO REPAIR IT AND HAVE NOT I BROUGHT IT TO A THIRD-PARTY FOR REPAIR AND IT HAS BEEN DETERMINED THE VEHICLE NEEDS A POWER STEERING PUMP AND A RACK ( RACK HAS INTERNAL DAMAGE )AND PINION FOR A COST OF $3500 I BELIEVE THE DAMAGE WAS CAUSED BY THE DEALERSHIP BY REINSTALLING THE FILLER CAP AND ALLOWING WATER INTO THE STEERING SYSTEM. THE SERVICE MANAGER AT THE DEALER TOLD ME WATER DAMAGE THE COMPONENTS IN THAT FASHION AND I ASKED HIM WHY DON'T WE JUST USE WATER THEN INSTEAD OF POWER STEERING FLUID VEHICLE ONLY HAS 72,000 MILES ON IT , EVEN KNOW ALL THIS HAS OCCURRED IN LESS THAN 1000 MILES IT'S BEEN AN ONGOING PROBLEM SINCE AUGUST 2018 UNTIL TODAY MAY 2019 I QUIT DRIVING THE TRUCK BECAUSE I HAVE TRUST ISSUES WITH THE STEERING
2019-05-09
SUSPENSION PROBLEM
- Date Of Incident: 2018-01-01
- Components: SUSPENSION
- Summary: REAR SUSPENSION STARTED MAKING A SQUEAKING NOISE AROUND 30,000 MILES. UNFORTUNATELY MY WARRANTY WAS UP AND THE DEALER WANTED TO CHARGE ME. I TOLD THEM I HAVE BEEN RESEARCHING THIS PROBLEM ON THE INTERNET AND THERE HAVE BEED MANY COMPLAINTS, NOT JUST WITH THE 1500 BUT ALSO THE 2500. THE SUSPENSION NOISE IS SO BAD WHEN I AM ON BLUETOOTH PHONE THE PERSON I AM TALKING WITH CAN ALSO HEAR THIS. THIS NEEDS TO BE RECALLED FOR SAFETY REASONS AS WELL. IT KEEPS GETTING WORSE. IT SOUNDS LIKE THE REAR END IS GOING TO FALL APART. BY THE WAY IT DOESN'T MATTER THE SPEED YOU ARE DRIVING.
2019-05-09
SUSPENSION,SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-05-04
- VIN: 3C6URVJD3EE
- Components: SUSPENSION,SERVICE BRAKES
- Summary: I HAVE A ECODIESEL PROMASTER WICH DOESN'T HAVE A PARKING ON THE TRANSMISSION AND HAVE TO USE HAND BRAKE EVERY TIME I PARK WICH GETS STUCK IN WINTER TIME AND MAKES THE ROTORS AND PADS ON REAR TO GET WORN OUT REALLY QUICKLY WICH COSTS A LOT TO REPLACE SINCE THEY'RE NOT COVERED BY WARRANTY BAD DESIGN OF TRANSMISSION WITHOUT PARKING OPTION COSTS USER LOTS OF MONEY
2019-04-01
POWER TRAIN PROBLEM
- Date Of Incident: 2018-12-22
- VIN: 3C6TRVDG5EE
- Components: POWER TRAIN
- Summary: TRANSMISSION PUMP FAILURE AT 78K MILES. THE TRANSMISSION IS A TOTAL LOSS . I WAS TOLD FCA HAS A 2K "CORE CHARGE" FOR THE TRANSMISSION, THEY KNOW SOMETHING IS WRONG
2019-03-01
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-03-01
- VIN: 3C6TRVDD4EE
- Components: SERVICE BRAKES
- Summary: THE DIESEL VERSION OF THIS VEHICLE HAS NO PARK GEAR. YOUR ONLY OPTION WHEN PARKING THE VEHICLE IS TO USE THE EMERGENCY BREAK AND LEAVE IN NEUTRAL. IF LEFT IN D GEAR THE VEHICLE WILL NOT STAY STATIONARY. YOU MUST USE EMERGENCY BRAKE. I'VE OWNED THIS VAN FOR 3 YEARS AND THE PARKING BRAKE CABLE FREEZES WHEN TEMPS ARE LOW. IT'S HAPPENED ON 3 SEPARATE OCCASIONS. THE FIRST AT 50,000MILES NEXT AT 205,000 AND THEN TODAY AT 220,000 MILES. WHEN THIS HAPPENS THE ENTIRE REAR BRAKE SYSTEM INCLUDING WHEEL BEARING AND SENSORS GETS SHREDDED. EACH TIME THIS HAS HAPPENED IT'S COSTS $1500 TO FIX, ITS EXTREMELY DANGEROUS BECAUSE EVERY TIME IT LOCKS UP WE ARE ON THE ROAD AND THE ENTIRE SYSTEM LOCKS UP. IT STARTS WITH A SQUEAL AND EVENTUALLY THE WHEEL LOCKS COMPLETELY. IT'S A HORRIBLE DESIGN FLAW AND IT'S GOING TO GET SOMEONE HURT IN MORE THEN JUST THEIR WALLET.
2018-11-12
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2018-10-11
- VIN: 3C6TRVAGEE1
- Components: ELECTRICAL SYSTEM
- Summary: VEHICLE STATIONERY -WATER LEAKS INTO THE DOME LIGHTS, THEN THE RADIO STOPPED WORKING. THEN THE MILEAGE BEGAN FLASHING ON THE DASH BOARD, NEXT DAY HEATER MODULE STOPPED WORKING. TOOK TO THE DEALER WHO TELLS ME THERE IS NO RECALL ON THIS YET HAVE CHATTED ONLINE WITH OTHER OWNER WHO HAVE ALL HAD THE SAME PROBLEM.
2018-07-23
ENGINE PROBLEM
- Date Of Incident: 2018-06-21
- VIN: 3C6URVHD4EE
- Components: ENGINE
- Summary: DPF DIESEL PARTICULATE FILTER CODE PROBLEM FOR 3 TIMES AND THEY DON'T KNOW HOW TO FIXED
2018-05-26
SUSPENSION PROBLEM
- Date Of Incident: 2016-06-20
- VIN: 3C6TRVAG2EE
- Components: SUSPENSION
- Summary: REAR SUSPENSION SPRINGS METAL-TO-METAL SCRAPING AND LOUD CREAKING NOISE
2014 Ram Promaster recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 13 recalls for different components of the 2014 Ram Promaster.
2020-09-24
- Manufacturer: Prime-Time Specialty Vehicles
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Summary: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
2020-01-23
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Summary: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
2019-04-29
- Manufacturer: New England Wheels
- Components: SEATS
- Summary: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
2019-04-18
- Manufacturer: Mobility Transportation Services
- Components: SEATS
- Summary: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
2017-12-21
- Manufacturer: Chrysler (FCA US LLC)
- Components: EQUIPMENT
- Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
2017-04-25
- Manufacturer: Chrysler (FCA US LLC)
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
- Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
2016-04-28
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
2016-04-28
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
- Remedy: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
2014-10-08
- Manufacturer: Chrysler Group LLC
- Components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."
- Consequence: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.
2014-09-04
- Manufacturer: Chrysler Group LLC
- Components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Summary: Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
- Consequence: If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
- Remedy: Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.
2014-06-04
- Manufacturer: Chrysler Group LLC
- Components: EXTERIOR LIGHTING
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
- Consequence: This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
- Remedy: Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.
2014-02-04
- Manufacturer: Chrysler Group LLC
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.
- Consequence: Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.
2014-02-04
- Manufacturer: Chrysler Group LLC
- Components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
- Consequence: A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
- Remedy: Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.
Additional sources
More sources of information about 2014 Ram Promaster problems:
Most Common Problems | Ram Promaster Forum
https://www.promasterforum.com/threads/most-common-problems.85603/
Dec 17, 2018 ... All door latches. Headlights. Mis fires. I've had common ones and odd ball ones. Replaced a couple cylinder heads due to not enough compression ...
What's Wrong with the Ram ProMaster 2500?
http://www.ramproblems.com/models/promaster-2500/
Worst Issues · squealing brakes in the 2014 ProMaster 2500. 3 complaints · squealing noise in the 2014 ProMaster 2500. 2 complaints · won't start intermittently in ...
Most Common Problems | Page 2 | Ram Promaster Forum
https://www.promasterforum.com/threads/most-common-problems.85603/page-2
Feb 25, 2020 ... All door latches. Headlights. Mis fires. I've had common ones and odd ball ones. Replaced a couple cylinder heads due to not enough compression ...
Q&A: Common Problems with 2014 Ram Promaster 2500 Diesel Van
https://www.justanswer.com/dodge/dj4kx-2014-ram-promaster-2500-van-fiat-3-0-cyclinder-diesel.html
Feb 8, 2020 ... That is correct. Eric, Automotive Repair Shop Manager. Category: Dodge.
In spite of problems do most owners like the Promaster | Ram ...
https://www.promasterforum.com/threads/in-spite-of-problems-do-most-owners-like-the-promaster.14457/
Apr 24, 2014 ... Brakes squeal from the start of ownership, not getting better. Rear and passenger door don't always unlock. Navigation needs a tutorial to use.
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