2016 Ram Promaster 3500 problems
Ram Trucks, stylized as RAM and formerly known as the Ram Truck Division (of Chrysler), is an American brand of light to mid-weight trucks and other commercial vehicles, and a division of Stellantis (previously Fiat Chrysler Automobiles). It was established in a spin-off from Dodge in 2010 using the name of the Ram pickup line of trucks. Ram Trucks' logo was originally used as Dodge's logo. Ram 1500 "Classic" trucks are made at the Warren Truck Plant in Warren, Michigan, United States, and at the Saltillo plant in Saltillo, Coahuila, Mexico. New series Ram 1500 pickups are made at Sterling Heights Assembly in Sterling Heights, Michigan. Since its inception, the brand has used the slogan "Guts. Glory. Ram."
Background
Prior to the 1970s, Dodge had maintained a separate marque for trucks, Fargo Trucks, primarily for use outside the United States. After that point, all trucks made by Chrysler were distributed under the Dodge marque.
In June 2009, when Chrysler emerged from Chapter 11 bankruptcy protection, Fiat Group received a 20% stake in Chrysler Group LLC and Sergio Marchionne was appointed CEO, replacing CEO Robert Nardelli. On June 10 that year, substantially all of Chrysler's assets were sold to "New Chrysler," organized as Chrysler Group LLC. The federal government provided support for the deal with US$8 billion in financing at near 21%. Under CEO Marchionne, "World Class Manufacturing" or WCM, a system of thorough manufacturing quality, was introduced and several products re-launched with quality and luxury. The Ram, Jeep, Dodge, SRT and Chrysler divisions were separated to focus on their own identity and brands.
Ram Trucks was established as a division of Chrysler in 2010, as a spin-off from Dodge, and using the name of the Dodge Ram line of pickups that is now sold under the Ram banner. According to Chrysler, the Ram Trucks brand will concentrate on "real truck customers," rather than casual truck buyers who buy trucks for image or style.
The Fiat Ducato cargo van design has been adopted and is sold as the Ram ProMaster in North American markets, filling the gap created when Daimler ended production of the Dodge Sprinter in 2008. The goal was to increase truck sales "from today's 280,000 to 415,000 by 2014."
Executives at Chrysler have stated their intention to compete in the semi-trailer truck category with Ram, a possibility that is aided by Fiat's ownership of Iveco and an already available network of Dodge dealers. Ram trucks are marketed separately from Dodge cars; former Ram Division President Fred Diaz stated, "Ram trucks are not a Dodge model. Ram will always be 'vinned' (Vehicle Identification Number) as a Ram. We need to continue to market as Ram so Dodge can have a different brand identity: hip, cool, young, energetic. That will not fit the campaign for truck buyers. The two should have distinct themes."
On July 21, 2011, Fiat bought the Chrysler shares held by the U.S. Treasury, increasing its stake in the company.
In April 2013, Diaz left Ram Trucks to serve as vice president of Nissan's divisional sales and marketing. He was replaced by Reid Bigland.
Fiat Chrysler formed as a new corporate entity in January 2014.
In August 2014, Ram Trucks CEO Reid Bigland was tapped to lead the Alfa Romeo brand in North America. It was announced that the new head of the Ram Trucks brand would be longtime Chrysler employee Robert Hegbloom, who joined Chrysler in 1986 and had been a director for Dodge. In October 2018, Bigland was promoted to CEO of Ram Trucks. Shortly thereafter, he discovered that the division had been misreporting sales figures and turned over that information to the U.S. government for investigation. Allegedly, FCA cut his bonuses in retaliation, which resulted in Bigland filing a whistleblower lawsuit against FCA. In March 2020, Bigland announced his resignation.
Stellantis formed in 2021 when Fiat Chrysler merged with the French PSA Group.
The Ram brand logo features the head of a ram, formerly the logo used by Dodge.
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Common 2016 Ram Promaster 3500 problems
The Ram ProMaster 3500 has been reported to have several common problems, with the 2014 model being the worst year according to CarComplaints.com. The most frequently reported issue is with the transmission, specifically not shifting. This problem has been reported by multiple owners of the 2014 model, indicating a possible design or manufacturing defect in the transmission system.
Another issue reported by owners of the Ram ProMaster 3500 is with the uConnect infotainment system. This system, which is used in many Chrysler, Dodge, and Ram vehicles, has been known to boot into a blank screen, become unresponsive to the touch, or reboot at random times.
The engine of the Ram ProMaster 3500 has also been reported to have problems. In particular, the 3.6 Pentastar engine has been known to have issues with the head studs, which can cause the engine to overheat and potentially fail
. This problem has been reported by several owners of the 2017 model, indicating that it may be a design or manufacturing defect in the engine system.
Finally, the Ram ProMaster 3500 has also been reported to have issues with the battery and PCM (powertrain control module). In particular, the battery has been known to die unexpectedly, and the PCM has been known to read multiple faults. This can cause the vehicle to become undrivable, and can be a major inconvenience for drivers. In some cases, the dealer has been unable to repair the problem, leaving the vehicle out of service for an extended period of time.
In summary, the Ram ProMaster 3500 has been reported to have several common problems, including issues with the transmission, uConnect infotainment system, engine, and battery/PCM. These problems have been reported by multiple owners of the vehicle, indicating that they may be widespread design or manufacturing defects. If you are considering purchasing a Ram ProMaster 3500, it is important to be aware of these potential issues and to have them addressed by a qualified mechanic before purchasing the vehicle.
Is the ProMaster 3500 reliable?
Ram ProMaster 3500 Reliability Problems. ProMaster 3500 owners have made 10 complaints over 3 model years. Using our PainRank™ system we've ranked it 4th in overall reliability out of 9 Ram models , with real transmission and brakes concerns.
What are common problems with Dodge ProMaster?
Worst Issues
- squealing brakes in the 2014 ProMaster 2500. ...
- squealing noise in the 2014 ProMaster 2500. ...
- won't start intermittently in the 2014 ProMaster 2500. ...
- sensor coming on in the 2014 ProMaster 2500. ...
- electrical system not recharging in the 2014 ProMaster 2500.
What is the transmission problem on the 2016 ProMaster vans?
2016 Ram Promaster Cargo Van Recall Transmission
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
How many miles can a Ram ProMaster 3500 last?
Life Expectancy
However, consumers report that the Ford Transit and Ram ProMaster regularly last until 150,000 – 200,000 miles without major engine problems. And the Mercedes Sprinter regularly lasts anywhere between 250,000 and up to 600,000 miles without significant engine problems.
2016 Ram Promaster 3500 complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2016 Ram Promaster 3500.
You can leave your car complaint via the special form below.
Additional sources
More sources of information about 2016 Ram Promaster 3500 problems:
Most Common Problems | Ram Promaster Forum
Dec 17, 2018 ... All door latches. Headlights. Mis fires. I've had common ones and odd ball ones. Replaced a couple cylinder heads due to not enough compression ...
Is the promaster really as bad as people say? : r/promaster
Nov 11, 2021 ... ... transmission not lasting and a plethora of other serious problems. ... I had a 2016 ... An unofficial subreddit for the Ram Promaster, known outside ...
In spite of problems do most owners like the Promaster | Ram ...
Apr 24, 2014 ... Brakes squeal from the start of ownership, not getting better. Rear and passenger door don't always unlock. Navigation needs a tutorial to use.
What's Wrong with the Ram ProMaster 3500?
Worst Issues · not shifting in the 2014 ProMaster 3500. 3 complaints · squeaky brakes in the 2014 ProMaster 3500. 2 complaints · brakes grind & squeak in the 2015 ...
Any Known Issues? | Ram Promaster Forum
Jun 2, 2016 ... Early issues (radiator leak, oil cooler failure, brake sqeal, running light leak) seem to have been resolved. I truly believe the two forum ...
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