2017 Ram 5500 problems
The Ram Heavy Duty (also known as the Ram HD) is the 4.5 generation of the Ram Pickup, a series of heavy-duty pickup trucks produced by the Ram Trucks division of Stellantis. Slotted above the Ram 1500, the Heavy Duty trucks range from the Ram 2500 to the Ram 5500. The Ram 2500 and Ram 3500 are offered as pickup trucks, while the Ram 3500 through Ram 5500 are offered as chassis cabs.
Introduced in January 2019 at the North American International Auto Show in Detroit, Michigan, the current Ram Heavy Duty trucks are based on the Ram 1500 (DT). Ram Heavy-Duty models are produced at Saltillo Truck Assembly in Saltillo, Mexico.
Cab configurations
The Ram Heavy Duty is available in three different configurations: a two-door regular cab with a long bed, a four-door crew cab with either a standard bed or a long bed, or a four-door Mega Cab (a crew cab extended by 11.1 in (280 mm) allowing the rear seats to recline or offering more in-cab storage) with a standard bed.
Social links
Common 2017 Ram 5500 problems
The 2017 Ram 5500 has been reported to have several common problems by its owners. One of the most significant issues is related to the suspension, with multiple complaints about suspension issues.
Another major concern with the 2017 Ram 5500 is the transmission/transfer case explosion. There has been at least one report of this issue, with an average failure mileage of 94,000 miles. This problem can lead to severe consequences, including the vehicle becoming undrivable and the need for expensive repairs.
The 2017 Ram 5500 has also been reported to have issues with the drivetrain, specifically the transmission. These problems can cause the vehicle to run at higher temperatures, potentially leading to overheating and other related issues. The transmission problems can also result in a decrease in vehicle performance and fuel efficiency.
In addition to these issues, the 2017 Ram 5500 has been recalled due to defective Takata airbags. This recall affects over 37 million vehicles, including the Ram 5500. The defective airbags have been responsible for 23 deaths and hundreds of injuries, making this one of the largest and most dangerous recalls in automotive history.
The Ram 5500 is also susceptible to a front-end vibration known as the "death wobble." This issue can cause the vehicle to shake violently, making it difficult to control. While there have only been a few reports of this issue, it can be a serious safety concern, particularly at high speeds or in heavy traffic.
Finally, the 2017 Ram 5500 has been reported to have issues with the fuse box, with at least one report of the fuse box overheating and catching fire. This issue can lead to significant damage to the vehicle and poses a serious safety risk to the occupants.
In conclusion, the 2017 Ram 5500 has several common problems that owners should be aware of. These issues include suspension problems, transmission/transfer case explosions, drivetrain problems, defective Takata airbags, the "death wobble," and fuse box issues. Owners of the 2017 Ram 5500 should be vigilant in monitoring these issues and seek professional help if they experience any problems.
Is the Dodge Ram 5500 reliable?
Ram 5500 Reliability Problems. 5500 owners have made 5 complaints over 5 model years. Using our PainRank™ system we've ranked it 1st in overall reliability out of 9 Ram models , with real electrical and wheels concerns.
Is there a recall on Dodge Ram 5500?
The Details. Vehicles recalled: About 306,165 Ram 2500 and 3500 diesel pickup trucks and Ram 3500, 4500, and 5500 diesel cab chassis trucks from the 2021 through 2023 model years. The problem: A heater-grid relay could overheat, increasing the risk of a fire.
What is the problem with the 2017 Dodge 2500 diesel?
Owner Reported Trouble Spots
- Steering And Suspension. ...
- Fuel System/Emissions. ...
- Brakes. ...
- Electrical Accessories. ...
- Engine Major. ...
- Noises And Leaks. ...
- Transmission Major. ...
- Body Hardware.
What problems does a 2017 Dodge Ram 3500 have?
Summary: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
2017 Ram 5500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ram 5500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Tires problems
- Service brakes problems
- Engine problems
- Steering problems
The graph below shows statistics for all 2017 Ram 5500 vehicle components and the number of complaints received.
2017 Ram 5500 complaints
The NHTSA has received 17 complaints about various vehicle components related to the 2017 Ram 5500.
2024-08-20
SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-07-22
- VIN: 3C7WRNAL9HG
- Components: SERVICE BRAKES
- Summary: ABS Pump Faulty and needed replacement at 10, 866 miles in 2022 when vehicle was just 5 years old. Cost at this time was $1459. Now just 2 years later and only 3000 additional miles ABS Pump is again faulty and unable to replace but no module is available at this time.
2024-08-06
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-04-01
- VIN: 3C7WRNDJ9HG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2017 Ram 5500. The contact stated that on several occasions while turned on the vehicle shut off and would not restart. The contact stated that the fuel fuse was replaced at the residence by an independent mechanic but the failure reoccurred. The vehicle was taken to a dealer where it was diagnosed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
2022-09-27
WHEELS PROBLEM
- Date Of Incident: 2021-08-01
- VIN: 3C7WRNEL3HG
- Components: WHEELS
- Summary: The contact owns a 2017 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
2022-09-20
POWER TRAIN PROBLEM
- Date Of Incident: 2022-09-19
- VIN: 3C7WRNFL6HG
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Ram 5500. The contact stated while driving approximately 70-75 MPH, there was a loud banging sound coming from the vehicle. The contact stated that the transfer case had fractured and the front driveshaft had failed. The vehicle was towed and remained at the towing lot. The dealer was contacted and informed of the failure however, the vehicle was not towed to the dealer. The dealer stated that the failure was a known failure however, the vehicle was not under recall for the failure. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 292,000.
2022-09-20
POWER TRAIN PROBLEM
- Date Of Incident: 2021-10-20
- VIN: 3C7WRNBL3HG
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Ram 5500. The contact stated that while driving approximately 70-75 MPH, there was an abnormally loud banging sound coming from the vehicle. The driver pulled to the side of the roadway and became aware that the transfer case had fractured into several pieces, and the front driveshaft had also fractured in several pieces. The contact stated that the fuel lines and the exhaust pipe were severely damaged. The vehicle was towed to the dealer where the fuel lines, brake line, electrical wiring, transfer case, front driveshaft and the entire exhaust system were replaced. The manufacturer was not made aware of the failure. The approximate failure mileage 310,000.
2022-09-01
PARKING BRAKE,POWER TRAIN PROBLEM
- Date Of Incident: 2022-08-30
- VIN: 3C7WRNDJ6HG
- Components: PARKING BRAKE,POWER TRAIN
- Summary: The contact owns a 2017 Ram 5500. The contact stated that after shifting into park(P), the vehicle rolled away and the parking brake failed to stop the vehicle. The contact used rocks to chock the front tires to stop the vehicle from rolling. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 193,000.
2022-02-23
VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-02-23
- VIN: 3C7WRNFL0HG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: ABS and traction control light comes on intermittently when driving. Cruise control does not work and chime and warning lights come on as lights come on.
2021-01-08
POWER TRAIN PROBLEM
- Date Of Incident: 2020-12-10
- VIN: 3C7WRNCL1HG
- Components: POWER TRAIN
- Summary: VEHICLE WAS DRIVING ON INTERSTATE AT 70MPH AND STARTED VIBRATING VIOLENTLY, A FEW SECONDS LATER THERE WAS A LOUD BANG THAT TURNED INTO MULTIPLE BANGS THAT COULD BE FELT AT THE DRIVERS FEET AND THE TRUCK STALLED. WE HAD IT TOWED BACK TO OUR SHOP AND FOUND THAT THE TRANSFER CASE HAD EXPLODED CAUSING THE FRONT DRIVESHAFT TO COME APART WHICH ENDED UP TEARING THROUGH THE DRIVERS FLOORBOARD, DESTROYED THE ENGINE AND TRANSMISSION WIRING HARNESSES, CRACKED THE TRANSMISSION CASING, AND SEVERED THE BRAKE AND FUEL LINES. LUCKILY THERE WERE NO INJURIES. THE TRUCK HAS 103,180 MILES AND IS REGULARLY MAINTAINED PER CHRYSLER SPECIFICATIONS.
2020-06-28
STEERING PROBLEM
- Date Of Incident: 2020-06-10
- VIN: 3C7WRNFL7HG
- Components: STEERING
- Summary: RIGHT FRONT STEERING TIRE EXPERIENCED UNUSUAL WEAR ON THE OUTSIDE CORD ONLY. LEFT SIDE OK. HAD THE ALIGNMENT CHECKED BY DODGE UP TO SPEC. HAD MY MECHANIC ON A $50,000 RACK CHECK THE ALIGNMENT AT MY EXPENSE. RIGHT FRONT OK LEFT FRONT .7DEGREES OUT. ONLY ADJUSTMENT IS TO REPLACE THE NON ADJUSTABLE BALL JOINTS WITH OFFSET ADJUSTABLE BALL JOINTS AS WELL AS THE TIRES. FCA RESPONSE WAS YOU KNOW WE ONLY HAVE A 12000 MILE 12 MONTH WARRANTY ON THE ALIGNMENT. TRUCK IS ALMOST TWO YEARS OLD WITH 12900 MILES. FIRST THE DODGE DEALERSHIP WAS UNABLE TO DO THE ALIGNMENT AND THE TECH WAS UPFRONT ON NOT BEING COMFORTABLE WORKING ON THIS LARGE TRUCK. SO I AM LEFT TO MANAGE THIS CRITICAL SAFETY ISSUE ON MY OWN. FCA REP ADMITTED MOST DODGE DEALERSHIPS ARE UNABLE TO REPAIR THE 5500 SO THEY HAVE TO OUTSOURCE THE JOB. THE OUTSIDE OF THE TIRE HAS LITERALLY WORN OFF THE TREAD PATTERN. I BELIEVE THIS PRESENTS A POTENTIAL BLOWOUT HAZARD AND AM QUITE CONCERNED. ACCORDINGLY I HAVE NOT DRIVEN THE VEHICLE EVEN THOUGH IT IS MY ONLY WELDING RIG I HAVE FOR MY SIDE BUSINESS. THIS IS A SAFETY CONCERN AS WELL AS A SUBSTANTIAL LOSS OF REVENUE FOR ME. I HAVE SPOKEN WITH THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM IN COLUMBIANA OHIO. THE COMMERCIAL MANAGER ADMITTED THAT THIS IS NOT AN UNCOMMON PROBLEM AND REQUIRES REPLACING THE BALL JOINTS. I AM AWAITING A RESPONSE FROM FCA IN REGARDS FIXING THE PROBLEM. I HAVE MADE ARRANGEMENTS ON MY OWN TO HAVE THE VEHICLE REPAIRED AND THE TIRES REPLACED. IN VIEW OF THE FACT THAT MY PURCHASING DEALERSHIP ACKNOWLEDGES THIS AS A PROBLEM, YET CHRYSLER MAKES NO EFFORT TO FIX IT IS QUITE DISCONCERTING. A BLOWOUT ON A VEHICLE RATED TO TOW 30,000 LBS WOULD BE DISASTROUS. THANK YOU FOR YOUR TIME.
2020-03-05
SUSPENSION,TIRES PROBLEM
- Date Of Incident: 2018-05-01
- VIN: 3C7WRNFL0HG
- Components: SUSPENSION,TIRES
- Summary: TL* THE CONTACT OWNS 2017 RAM 5500 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: HDR, TIRE SIZE: 225/70R/19.5, DOT NUMBER WAS A39YLA4V0217. THE CONTACT STATED BOTH FRONT TIRES WERE ROTATED AND REPLACED 6 TIMES WITHIN 48,000 MILES. THE CONTACT STATED THE OUTSIDE EDGE OF THE TIRE WERE WORN-OUT. THE CONTACT STATED FRONT SUSPENSION REPAIRS WERE NEEDED BUT HAD NOT BEEN PERFORMED. THE VEHICLE WAS TAKEN TO LANDERS MCLARTY DODGE CHRYSLER JEEP RAM LOCATED AT (6533 UNIVERSITY DR NW, HUNTSVILLE, AL 35806) AND WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 8,000.
2020-02-23
TIRES PROBLEM
- Date Of Incident: 2020-02-13
- VIN: 3C6RR6LT7HG
- Components: TIRES
- Summary: LEFT HAND FRONT TIRE BLEW OUT TRAVELING ON A STRAIGHT HWY NO WARNING THERE WAS A PROBLEM WITH THE TIRE. WAS DRIVING AT THE LEGAL SPEED LIMIT OF 75 MPH. I WAS LUCKY THERE WERE NO OTHER VEHICLES NEXT TO ME OR TRAVELING IN MY DIRECTION AT THE TIME. IT DAMAGED THE FENDER AND INNER LINER, THE TIRE WAS SENT TO GOODYEAR AND THEY SAID IT WAS MY FAULT THE TIRE BLEW OUT. THAT I HAD HIT SOMETHING AND CAUSED DAMAGE TO THE BELT. THAT IS NOT TRUE. I DID NOT HIT ANYTHING AND THERE WAS NOTHING ON THE ROAD TO CAUSE ANY DAMAGE TO THE TIRE.
2019-12-11
POWER TRAIN,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2019-12-09
- Fire: 1
- VIN: 3C7WRNFL9HG
- Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
- Summary: ON I-40 EASTBOUND MILE MARKER 121 VEHICLE STARTS TO SHAKE AND VIBRATE VIOLENTLY. I HEAR AN EXPLOSION UNDER THE TRUCK WHICH CAUSE A LOSS OF POWER AND HAD TO FIGHT WITH TRUCK TO GET IT OFF THE ROAD ALL WHY AT A SPEED OF 65 MPH. TRANSFER CASE EXPLODED CUTTING WIRE HARNESS IN HALF AND RUPTURING THE FUEL LINE. TRUCK WAS SMOKING BAD AS OIL AND FUEL WAS LEAKING EVERYWHERE. TRUCK IS INOP AT THIS POINT. PLEASE HELP WITH THIS MATTER IN AN EFFORT TO HELP OTHERS FROM THIS EXPERIENCE. I ALMOST WRECKED TRYING TO GET THE VEHICLE OFF THE ROAD AFTER THE TRANSFER CASE EXPLODED
2019-11-26
POWER TRAIN PROBLEM
- Date Of Incident: 2019-11-21
- VIN: 3C7WRNBL5HG
- Components: POWER TRAIN
- Summary: WHILE DRIVING A VIBRATION WAS NOTICED AT SPEEDS ABOVE 45 MPH. DURING TRANSIT THE TRANSFER CASE EXPLODED CAUSING A MAJOR FAILURE OF MULTIPLE SYSTEMS. THIS FAILURE OCCURRED ON A STATE HIGHWAY LEAVING WACO TX AT 445 A.M. POLICE WERE DISPATCHED TO BLOCK TRAFFIC FROM FURTHER ACCIDENTS UNTIL A TOW VEHICLE WAS DISPATCHED TO THE SCENE. UPON FURTHER INVESTIGATION IT WAS VERY NOTICEABLE THAT THE TRANSFER SYSTEM IN THE POWERTRAIN SYSTEM HAD EXPLODED. THIS FAILURE HAS CAUSED MULTIPLE COLLATERAL DAMAGES TO SYSTEMS IN THE VICINITY OF THE FAILURE.
2019-10-15
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-10-15
- VIN: 3C7WRNBJ5HG
- Components: STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2017 RAM 5500. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND WENT INTO NEUTRAL. WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP RAM (844-350-9615, LOCATED AT 17725 S FREEWAY, MANVEL, TX 77578) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE FUSE IN THE FUEL PUMP OVERHEATED WITHOUT WARNING. THE FAILURE CAUSED THE FUEL PUMP TO SEIZE AND THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE CONTACT ALSO STATED THAT THE IDLER PULLEY BELT FRACTURED, WHICH CAUSED THE STEERING TO LOSE POWER AND THE AIR CONDITIONING TO LOSE ITS COOLING CAPABILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
2019-09-18
ENGINE PROBLEM
- Date Of Incident: 2019-05-08
- Fire: 1
- VIN: 3C7WRNEL2HG
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2017 RAM 5500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 50-55 MPH, SMOKE EMERGED FROM UNDER THE HOOD AND THE ENGINE CAUGHT FIRE. THE DRIVER EXTINGUISHED THE FIRE. THE SERVICE ENGINE AND OIL WARNING INDICATORS WERE ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND THEN TOWED TO MAC HAIK CHRYSLER DODGE JEEP RAM FLOWOOD (4000 LAKELAND DR, FLOWOOD, MS 39232, (855) 223-8958) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35490335. THE MANUFACTURER DID NOT ASSIST. THE WARRANTY AND INSURANCE COMPANIES STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS UNKNOWN.
2019-04-18
TIRES PROBLEM
- Date Of Incident: 2018-11-14
- Components: TIRES
- Summary: TL* THE CONTACT OWNS A 2017 RAM 5500 EQUIPPED WITH NEXEN RODIAN TIRES, SIZE: LT235/80R17 (NA). TWO MONTHS AGO, THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE DEATH WOBBLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT IT WAS NOT DIAGNOSED. LATER, THE CONTACT TOOK THE VEHICLE TO TATE BRANCH ARTESI CHRYSLER DODGE JEEP RAM (919 S 1ST ST, ARTESIA, NM 88210) FOR A MINOR REPAIR. THE DEALER CALLED THE CONTACT AND STATED THAT THE VEHICLE HAD TWO SPLIT TIRES. THE MECHANIC DID NOT EXPLAIN WHICH TIRES WERE SPLIT. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE TIRE AND FAILURE MILEAGE WAS 28,000.
2018-06-27
POWER TRAIN PROBLEM
- Date Of Incident: 2017-12-12
- VIN: 3C7WRNFL5HG
- Components: POWER TRAIN
- Summary: WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE TRANSFER CASE EXPLODED, CHRYSLER DETERMINED THAT THE REPAIRS WOULD NOT BE COVERED UNDER WARRANTY. HOWEVER, WE PROVIDED PROOF OF SERVICE OVER THE TIME PERIOD THAT THE VEHICLE WAS IN SERVICE WHICH WAS ONLY 6 MONTHS. THEY EXPLAINED OUR PARTS WERE NOT PROPERLY GREASED AND MAINTAINED. WE DO KNOW A BUSINESS ASSOCIATE THAT HAD THE EXACT SAME THING HAPPEN TO HIS VEHICLE. I DID RESEARCH AND IN THE PAST THIS HAS BEEN A SIMILAR PROBLEM AND RECALLS FOR THE SAME EXACT ISSUE...PLEASE HELP!!
2017 Ram 5500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2017 Ram 5500.
2021-05-27
- Manufacturer: Chrysler (FCA US, LLC)
- Components: WHEELS:LUGS/NUTS/BOLTS/STUDS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- Consequence: Wheel separation can cause a vehicle crash.
- Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
2018-05-17
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:WIRING
- Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2018-02-08
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
2017-12-21
- Manufacturer: Chrysler (FCA US LLC)
- Components: EQUIPMENT
- Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
2017-12-20
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Summary: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
2017-09-12
- Manufacturer: Chrysler (FCA US LLC)
- Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Summary: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
- Consequence: The leaking water pump can increase the risk of an engine compartment fire.
- Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional sources
More sources of information about 2017 Ram 5500 problems:
Q&A: 2013 Ram 6.7 Cummins Turbo Diesel DEF - Common ...
https://www.justanswer.com/dodge/byedw-2013-ram-6-7-cummins-turbo-diesel-def.html
Jan 17, 2019 ... Got a 2017 dodge ram 5500 6.7 Cummins that had a bad def ... Customer reply. No codes, the dodge dealer can't look at ...
2017 RAM 5500 G56 Transmission issue | Page 2 | Cummins Diesel ...
https://www.cumminsforum.com/threads/2017-ram-5500-g56-transmission-issue.2254833/page-2
May 17, 2017 ... Kept happening, brought it to another dealer, they had hills nearby, had the tech test drive it, exhaust break on for a couple miles over and ...
Service Electronic Stability Control | DODGE RAM FORUM
https://www.ramforumz.com/threads/service-electronic-stability-control.256839/
Oct 12, 2018 ... One of the most common problems that ... RAM 5500 CC. No bed and first 1/4 of diesel. the error ... 2017 Dodge Ram Forum · Bdubz23 Feb 1, 2018.
2017 RAM 5500 G56 Transmission issue | Cummins Diesel Forum
https://www.cumminsforum.com/threads/2017-ram-5500-g56-transmission-issue.2254833/
Apr 30, 2017 ... When pulling a heavily loaded trailer the transmission will jump out of 6th gear when the trailer is pushing the truck such as decelerating ...
What's Wrong with the Ram 5500?
http://www.ramproblems.com/models/5500/
4 Common Ram 5500 Problems · TRW Crash Sensor Defect · UConnect Frozen with Blank Screen · uConnect Hacked, Should You Be Concerned? · Ram Vehicles with Recalled ...
Other years of Ram 5500
Are you having problems with your 2017 Ram 5500?
Leave your review of 2017 Ram 5500