2017 Infiniti Qx30 problems

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The Infiniti QX30 is a subcompact luxury crossover SUV manufactured and marketed by Nissan's Infiniti luxury brand. It is heavily based on the Q30 hatchback with modifications mainly in its ride height in order for it to be marketed as a crossover. Both the Q30 and the QX30 are based on the first-generation Mercedes-Benz GLA and the third-generation Mercedes-Benz A-Class. The QX30 was manufactured from 2016 to mid-2019, at the same time the brand withdrew from Europe altogether.

Concept model

The QX30 Concept featured 21-inch wheels, large tires, and increased blackout around the wheel opening, with a satin chrome front bumper. It was introduced at the 2015 Geneva International Motor Show, followed by the 2015 New York International Auto Show.

Production model

Based on the Infiniti Q30, the QX30 includes redesigned front and rear bumpers, grained side sills, as well as bodywork finished with satin chrome plated inserts with metallic finish along with an increased ride height. The QX30 was unveiled at the 2015 Los Angeles Motor Show and the 2015 Auto Guangzhou, followed by the 2016 Geneva Motor Show.

US and Canada models went on sale in the middle of 2016 as model year 2017 vehicles, with a 2.0 litre turbocharged four cylinder engine with 7-speed dual-clutch automatic transmission, followed by Mexico and Latin America in the second half of 2016.

European models went on sale in the summer of 2016. Early models included 2.2d AWD with 7-speed dual-clutch transmission.

2017 Infiniti Qx30

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Common 2017 Infiniti Qx30 problems

The 2017 Infiniti QX30 has been reported to have several common problems, primarily related to electrical issues and visibility.

Electrical issues are a significant concern for QX30 owners. These problems include failure of the navigation screen while driving, headlamp problems that require a week in the shop, and recalls related to the steering column.

Visibility is another common problem with the 2017 Infiniti QX30. The car's small windows and large pillars result in restricted visibility, which can be a safety concern for drivers.

The QX30's electrical system has also been reported to have issues with the airbag system. The airbag may not deploy correctly due to a faulty compound that triggers the airbag deployment. This issue has led to a recall to replace the affected airbags with new quality-assured components.

The front seat belt anchorage point may also be incorrectly positioned, causing difficulty applying the seatbelt or slowing the retraction speed when moving the belt. This issue has led to a recall to replace the front seat belts.

While the 2017 Infiniti QX30 has received positive reviews for its performance and luxury features, these common problems with the car's electrical system and visibility are significant concerns for owners. It is essential for potential buyers to be aware of these issues and to ensure that any used QX30 they consider purchasing has had any necessary recalls and repairs addressed.

2017 Infiniti Qx30 engine

How many miles does an INFINITI QX30 last?

356 miles

Compare Side-by-Side

2018 Infiniti QX30
EPA Fuel EconomyPremium Gasoline
27 MPG 24 33 combined city/highway city highway
3.7 gal/100mi
356 miles Total Range

Is Infiniti Q30 expensive to maintain?

The average annual repair cost for a INFINITI is $638, which means it has above average ownership costs.

Are there any recalls on INFINITI QX30?

Summary: Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Does INFINITI QX30 require premium gas?

In the case of the QX30, the requirement is for premium unleaded. At the gas stations near the Kelley Blue Book offices, 91 octane fuel costs almost $4.00 per gallon, so that fuel requirement has an impact.

2017 Infiniti Qx30 car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Infiniti Qx30 problems, we found that the most common problems with these 2023 model year vehicles are:

  • Electrical system problems
  • Air bags problems
  • Steering problems
  • Service brakes problems
  • Power train problems

The graph below shows statistics for all 2017 Infiniti Qx30 vehicle components and the number of complaints received.

2017 Infiniti Qx30 complaints

The NHTSA has received 24 complaints about various vehicle components related to the 2017 Infiniti Qx30.

2024-09-25

SUSPENSION,ELECTRICAL SYSTEM PROBLEM

  • Date Of Incident: 2024-08-01
  • VIN: SJKCH5CR7HA
  • Components: SUSPENSION,ELECTRICAL SYSTEM
  • Summary: There is a vibration and traction issue when driving less than 25 miles per hour and when making turns. There is also concern with the radio/camera. The camera is.distorted at times and warning coolant light illuminates yet the fluids are topped abd tye sensor eas replaced
2024-09-10

STEERING,ELECTRICAL SYSTEM,AIR BAGS PROBLEM

  • Date Of Incident: 2024-08-25
  • VIN: SJKCH5CR8HA
  • Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
  • Summary: Hello. My vin number is not showing unresolved recalls, but I believe it is based on my experience. I was parking my car, which involved turning my steering wheel all the way to the right, and heard a crunching, clicking sound. I did some teoubleshooting, and believe it is the clock spring giving out. What concerns me is 1 of the 4 recalls in particular. Infiniti recalled the 2017 and 2018 QX30 compact crossover SUV due to a potential for the driver's airbag to deploy unexpectedly. The recall was issued due to a grounding issue with the steering components that could cause an electrostatic charge to build up. If the airbag clock spring broke, the driver's side airbag could deploy accidentally, which could result in a crash or injury to the driver. When I called Sewell Infiniti in Dallas, TX, I was told they had no recalls showing for my 2017 QX30, and to look at it would cost $240. I am currently not in a place financially to be able to afford this, but am concerned for my safety. I bought this car used from Carmax, but have since taken it to Sewell Infiniti for service and repairs. Please advise the best course of action as I am truly scared to drive my car due to this potentially deadly situation.
2024-02-18

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM

  • Date Of Incident: 2023-12-01
  • VIN: SJKCH5CP0HA
  • Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
  • Summary: While driving vehicle warning message appeared on cluster saying “ABS INOPERABLE” with ABS and traction control lights on. Minutes later all power steering is gone and vehicle is very difficult to steer. This not only put me in danger but also my passengers and others on the road as well. This has happened multiple times. Brought the vehicle to the infinity dealer to be told I needed 2 new batteries. Bought new batteries and is still happening. The owner manual says to rock steering wheel side to side while driving 12mph to reset. Sometimes it works sometimes it doesn’t. I have read multiple complaints on different forums for the same issue I am complaining about. Is Infinity waiting for someone to be injured or killed due to this malfunction before they issue a recall and fix this problem? In addition to this electronic issue I have also had other lights appear for “reverse not possible”, maintenance required, as well as others I can not remember at this time. Clearly there is an electrical issue with these vehicles.
2023-08-15

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM

  • Date Of Incident: 2023-07-30
  • VIN: SJKCH5CP2HA
  • Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
  • Summary: What component or system failed or malfunctioned, and is it available for inspection upon request? I am not entirely sure what specific part of my car is causing this issue, but from the research I have done regarding other people with my make/model of the car, it seems like it is something with the electrical system/auxiliary battery. Yes, it can be examined upon request at this time. How was your safety or the safety of others put at risk? My car has an ecostart button that is automatically on when you get into the car, and there is no way to turn it off unless you remember to press the button to turn it off manually. My car (and many other people's cars with this make/model) have described the exact same issue when driving. The ecostart is malfunctioning. The engine will shut off at a red light, and when I go to lift my foot off the brake to go again, the car will make a loud popping noise and shut off entirely. A message pops up that says "Do not shift gears. See dealership." I have to physically turn the car on and off again to move, and I only figured this out after having been stuck at a red light in the middle of traffic. It is not safe that this car will completely lose functionality in the middle of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? I took it to a mechanic that confirmed the check engine light was on for an ecostart code, but they could not figure out why the code was being pulled. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I only received a message when the car started failing. There were times where the car would make the popping noise, the radio would turn off, and then it would slowly come back on without the entire car shutting off.
2022-08-01

EXTERIOR LIGHTING,VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2022-07-07
  • VIN: SJKCH5CR7HA
  • Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
  • Summary: When i went to open the panoramic roof shade it ripped and tore. The manufacture acknowledges that there was a different design to fix the issue that came from the factory with a flaw in the design. The sun shade for the panoramic roof has had a different design created from a flaw in the original design. The original part will cause the shade to rip & tear. Once the rip and tear are created, that causes the sun to shine down into your eyes at certain angles from the side of the shade. Here are the part number lists for the part i am talking about Part Number: 91250-HW00E Supersession(s): 91250-HW00D; 91250HW00E
2022-06-21

AIR BAGS PROBLEM

  • Date Of Incident: 2022-05-02
  • VIN: SJKCH5CP9HA
  • Components: AIR BAGS
  • Summary: 2017 qX30 Had a safety recall for clockspring this repair was made in 2018 it has now happened again and no recall to cover the cost I should not have to pay to repair it again since it should have been fixed with the first recall.
2022-05-25

AIR BAGS PROBLEM

  • Date Of Incident: 2022-04-25
  • Number Of Injuries: 1
  • Crash: 1
  • VIN: SJKCH5CP9HA
  • Components: AIR BAGS
  • Summary: I was in a car accident where the front of my car collided with another car damaging and taking part of the front of my car off and pushing it up bulging at the side mirrors and my airbag did not deploy. After the impact, my dashboard had "SRS Malfunction Service Requested" light to come on. This accident occurred on 4.25.22 around 6am in New Orleans located at the I-10 and I-610 EB. The car was deemed as a complete total by both insurance parties even though the airbag did not deploy. I hit my head knocking my glasses off my face and my chest causing severe whiplash, back muscle spasms, and broke a rib from the impact of hitting my steering wheel. I do have a picture of the SRS light that came on. Consumer totaled car with some injuries that could have been avoided had my airbag not malfunctioned and deployed.
2022-02-25

AIR BAGS PROBLEM

  • Date Of Incident: 2021-10-15
  • VIN: SJKCH5CR5HA
  • Components: AIR BAGS
  • Summary: The contact owns a 2017 Infiniti QX30. The contact stated that while at an undisclosed speed, the horn was inoperable. Additionally, there was an abnormal clicking sound in the steering wheel while turning. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the air bag was disabled. The contact was concerned about driving the vehicle with the air bags being disabled. The local dealer was informed of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V143000 (Air Bags). The manufacturer was contacted and confirmed that the VIN was not included. The contact was provided an estimate for the repair. The failure mileage was 65,000.
2021-12-16

STEERING PROBLEM

  • Date Of Incident: 2021-11-12
  • VIN: SJKCH5CR6HA
  • Components: STEERING
  • Summary: I have been attempting since July to get the recall repaired. I went there in July after calling and making an appointment but they did not have a loaner car so I left. No one could tell me how long the repair would take. Attempt # 2 called Infiniti of Coconut creek and explained that I was calling to get an appointment to have the recall for my steering repaired and I wanted to make an appointment . He told me to come down. I explained to him what happened last time and I didn't want to make an unnecessary trip and I wanted to make sure it was something they could fix today or that they had a loaner car available for me. I then asked for a supervisor who advised me they had no loaner cars and he was not sure how long the repair would take. He said that he would check with the tech and put me on a list for a loaner car after a 10 minute rant on how they have no loaner cars b/c customers like me don't bring them back. That was 4 months ago never to hear from him again. Attempt # 3 in November called again same run around, sent emails to both Infiniti and Infiniti of coconut creek and heard back from the Service manager same person I spoke to in July (although he denies it. I recognize his voice. He stated that they needed to order the part, that it would take 2 to 4 weeks and once it came in he would call me to schedule the repair. Much like last time no call back. It's now been over 5 weeks and I still have not heard back regarding the repair of my recalled car.
2021-10-13

AIR BAGS PROBLEM

  • Date Of Incident: 2021-10-10
  • VIN: sjkch5cr8ha
  • Components: AIR BAGS
  • Summary: The contact owns a 2017 Infiniti QX30. The contact stated that while driving at various speeds, an abnormal clicking noise would emit from the steering wheel as all electric buttons on the steering wheel failed to operate without warning. When the contact made a U-turn, the clicking noise became louder and the "front left malfunction, service required" warning message appeared on the instrument panel. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 17V691000 (Air Bags). The manufacturer was notified of the failure and informed her that there were no recalls on her vehicle. She was then referred to the NHTSA for assistance. The dealer was also notified, and the contact scheduled an appointment. The vehicle had yet to be repaired. The failure mileage was unknown.
2021-03-27

STEERING,SERVICE BRAKES,ENGINE PROBLEM

  • Date Of Incident: 2021-03-27
  • VIN: SJKCH5CP9HA
  • Components: STEERING,SERVICE BRAKES,ENGINE
  • Summary: THIS VEHICLE IS AN ABSOLUTE HAZARD. THE BRAKES AND POWER STEERING WILL FAIL WHILE DRIVING, AND THE VEHICLE WILL BE SLOW TO ACCELERATE WHILE THIS HAPPENS. I HAVE PERSONALLY HAD TWO NEAR ACCIDENTS WHEN THIS OCCURS. I HAVE RESEARCHED AND FOUND THAT I AM FAR FROM THE ONLY PERSON WITH THIS ISSUE AND INFINITI DOESN'T SEEM TO CARE. I HAVE TAKEN IT IN THREE TIMES ALREADY WITH NO SOLUTION OFFERED. I HAVE ATTACHED A FEW OF THE OTHER COMPLAINTS I FOUND ONLINE.
2021-02-18

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2020-02-01
  • VIN: SJKCH5CR0HA
  • Components: EXTERIOR LIGHTING
  • Summary: TL* THE CONTACT LEASED A 2017 INFINITI QX30. THE CONTACT STATED THAT HE NOTICED CONDENSATION INSIDE IN THE FRONT PASSENGER'S SIDE HEADLAMP. THE CONTACT ALSO STATED THAT THE HEADLAMP ASSEMBLY WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. UPON RESEARCH, THE CONTACT DISCOVERED THAT A REPLACEMENT HEADLAMP WAS APPROXIMATELY $1,800.00. THE CONTACT DECLINED TO REPLACE THE HEADLAMP. ONCE THE LEASE AGREEMENT EXPIRED, THE CONTACT RETURNED THE VEHICLE TO RAMSEY INFINITI (535 NJ-17 S, RAMSEY, NJ 07446). A FEW MONTHS LATER, THE CONTACT RECEIVED AN INVOICE FROM THE DEALER FOR THE COST OF REPAIR FOR THE HEADLAMP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
2020-03-07

POWER TRAIN PROBLEM

  • Date Of Incident: 2020-03-07
  • VIN: SJKCH5CR6HA
  • Components: POWER TRAIN
  • Summary: WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEED, THE VEHICLE SWITCHED ITSELF INTO PARK. IT LOST ALL POWER AND FORCED ME TO COME TO A COMPLETE STOP.
2019-10-30

VEHICLE SPEED CONTROL PROBLEM

  • Date Of Incident: 2019-10-30
  • VIN: SJKCH5CP1HA
  • Components: VEHICLE SPEED CONTROL
  • Summary: WHILE PARKING,THE CAR RAPIDLY ACCELERATED WITH ONLY LIGHT PRESSURE ON THE GAS PEDAL. THE CAR WAS PULLING FORWARD INTO A PARKING SPOT AND ENDED UP IN THE BUSHES.
2019-07-23

POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM

  • Date Of Incident: 2019-07-23
  • VIN: SJKCH5CP3HA
  • Components: POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
  • Summary: THIS COMPLAINT IS THAT OF SERIOUS HEALTH AND SAFETY RISK IGNORED WITH IGNORANCE AND BELLIGERENCE BY INFINITI. THE QX30 IS AN AUTOMATIC TRANSMISSION CAR THAT IS NOT JUST ROLLING BACKWARDS WHILE IN DRIVE HOWEVER IT APPEARD TO BE DRIVING BACKWARDS IN DRIVE. WHILE THE QX30 IS STATIONARY ON AN CITY OR HIGHWAY, WITH OR WITHOUT THE AUTOMATIC SHUT OFF ENGAGED, THE VEHICLE WILL NOT JUST ROLL SLIGHTLY, HOWEVER ENGAGE IN BACKWARDS MOTION TO A POINT OF THE CAR SEEMINGLY DRIVING BACKWARDS WHILE THE CAR IS IN DRIVE. THE CAR ESSENTIALLY DRIVES IN REVERSE, WITHOUT OPERATOR CONTROL. I TOOK THE VEHICLE TO JBA INFINITI ELLICOTT CITY, MD WHERE THE MANAGER KEN STATED THIS WAS A "DESIGN FLAW" WITHIN THE QX30. I STATED THE SERIOUSNESS OF THIS SITUATION, AS THIS OCCURS WHILE ON AN INCLINE OR NOT. IT WAS STATED THE QX30 DOES NOT HAVE A TRANSMISSION LOCK WITHIN THE DESIGN OF THE VEHICLE AND THEREFORE THE VEHICLE DOES HAVE THE ABILITY TO ESSENTIALLY "ROLL AWAY WHILE IN DRIVE". I EXPLAINED THE SERIOUS NATURE AND RISK TO PUBLIC SAFETY. I WAS DIRECTED TO BRING MY ISSUE UP WITH INFINITI CONSUMER AFFAIRS. INFINITI CONSUMER AFFAIRS IS A WASTE OF WORDS AND PLACE THE LIVES OF THE PUBLIC WITHOUT WORTH. THE CASE NUMBER RECIEVED IS 36476934 07/23/2019 @ 3:30PM. PLEASE RETRIEVE THE CALL. IT HAUNTS MY SOUL TO KNOW THAT DEATH MUST OCCUR RO HAVE SOMETHING SO CRUCIAL TAKEN SERIOUSLY.
2019-07-23

POWER TRAIN,SERVICE BRAKES PROBLEM

  • Date Of Incident: 2019-03-01
  • VIN: SJKCH5CP3HA
  • Components: POWER TRAIN,SERVICE BRAKES
  • Summary: TL* THE CONTACT OWNS A 2017 INFINITI QX30. WHILE THE VEHICLE WAS AT A STOP SIGN, IT ROLLED BACKWARDS AND AN UNKNOWN RED INDICATOR ILLUMINATED. THE CONTACT HAD TO MAKE SURE THE BRAKE PEDAL WAS DEPRESSED TO PREVENT THE RISK OF A CRASH. THE FAILURE OCCURRED SEVERAL TIMES. J.B.A. INFINITI (8431 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043, 1-(855) 228-8647) WAS MADE AWARE OF THE FAILURE. A SERVICE TECHNICIAN TEST DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE; HOWEVER, THE SERVICE MANAGER INDICATED THAT THIS WAS A DESIGN FLAW AND NOT A FAILURE. THE VEHICLE WAS STILL AT THE DEALER FOR FURTHER INSPECTION, BUT WAS NOT REPAIRED BECAUSE THE DEALER STATED THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
2018-12-20

POWER TRAIN PROBLEM

  • Date Of Incident: 2017-07-01
  • VIN: SJKCH5CR3HA
  • Components: POWER TRAIN
  • Summary: TL* THE CONTACT LEASES A 2017 INFINITI QX30. WHEN ATTEMPTING TO ACCELERATE, REVERSE, OR WHILE STOPPED AT AN INTERSECTION, THE VEHICLE FAILED TO REGAIN ACCELERATION THE "SEE THE DRIVER'S MANUAL" MESSAGE WOULD ALSO APPEAR. THE CONTACT TOOK THE VEHICLE TO BENNETT INFINITI OF ALLENTOWN (2121 LEHIGH STREET, ALLENTOWN, PA 18103, (610) 398-9100) AND THE WARNING MESSAGE WAS REMEDIED. THE VEHICLE ACCELERATION FAILURE WAS NOT DIAGNOSED OR CORRECTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 5,000.
2018-11-30

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2018-11-28
  • Number Of Injuries: 1
  • Crash: 1
  • VIN: SJKCH5CR1HA
  • Components: UNKNOWN OR OTHER
  • Summary: WAS DRIVING CAR AND WINDSHIELD BEGAN TO FREEZE OVER WITH FROST. CAME TO COMPLETE STOP IN RESIDENTIAL STREET, AND THE CAR WAS STATIONARY. I THEN PRESSED PARK BUTTON AND OPENED CAR DOOR TO GET OUT TO SCRAPE WINDSHIELD MORE. CAR DID NOT GO INTO PARK AND BEGAN TO ROLL, PULLING ME OUT AND TO THE GROUND AND AND MY LEFT LOWER LEG WAS RAN OVER BY LEFT REAR TIRE. CAR CONTINUED TO ROLL AND WENT OFF ROAD AND CRASHED INTO A TREE. IN THE OWNER'S MANUAL FOR VEHICLE, MANUAL STATES THAT "PARK POSITION P IS AUTOMATICALLY ENGAGED IF: *YOU SWITCH OFF THE ENGINE USING THE KEY AND REMOVE THE KEY OR *YOU OPEN THE DRIVER'S DOOR WHEN THE VEHICLE IS STATIONARY OR DRIVING AT A VERY LOW SPEED AND THE TRANSMISSION IS IN POSITION D (DRIVE) OR R (REVERSE). FROM THE OWNER'S MANUAL, THE VEHICLE SHOULD HAVE WENT INTO PARK AND NOT ROLLED.
2018-10-23

ELECTRICAL SYSTEM PROBLEM

  • Date Of Incident: 2018-10-23
  • VIN: SJKCH5CR6HA
  • Components: ELECTRICAL SYSTEM
  • Summary: NAVIGATION SCREEN GOES BLACK SOMETIMES WHEN VEHICLE IS PUT IN REVERSE. THIS IS A SAFETY CONCERN BECAUSE OF THE LIMITED VISIBILITY OF THE QX30, ESPECIALLY WHEN BACKING UP.
2018-01-20

VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2018-01-11
  • VIN: SJKCH5CP1HA
  • Components: VISIBILITY/WIPER
  • Summary: THE SPEED AT WHICH THE WINDSHIELD WIPERS FUNCTION IS NOT SAFE. THESE SPEED IS TOO SLOW AND AS A RESULT DOES NOT CLEAR THE WATER OFF OF THE WINDSHIELD. VISIBILITY IS POOR AS YOU CANNOT SEE THRU THE WATER THAT REMAINS ON WINDSHEID. UNACCEPTABLE. I REPORTED TO INFINITY AND TOOK TO DEALERSHIP. THE ADVISED FUNCTIONING AS DESIGNED, THIS IS A HAZARD AND I DO NOT FEEL SAFE DRIVING IN THE RAIN. I HAVE HAD SEVERAL INCIDENTS (EVERY TIME IT RAINS) BUT THIS WAS FIRST TIME I WAS DUE FOR SERVICE AND HAD DEALERSHIP INVESTIGATE
2017-11-30

AIR BAGS PROBLEM

  • Date Of Incident: 2017-11-30
  • VIN: SJKCH5CP1HA
  • Components: AIR BAGS
  • Summary: DRIVER'S BAG UNEXPECTEDLY DEPLOY ISSUE
2017-07-20

STRUCTURE PROBLEM

  • Date Of Incident: 2017-07-15
  • VIN: SJKCH5CP4HA
  • Components: STRUCTURE
  • Summary: BASE ASSY-FUEL FILLER PART # 781205DA0A AND ACTUATOR ASSY-FUEL FILLER LID OPENER PART # 788505DAB. LID WAS STUCK AND WAS UNABLE TO OPEN TO FUEL CAR. HAD TO FORCE IT OPEN AND IT BROKE THE LATCH ON THE DOOR SECTION AND THE OPENER WAS STUCK. SENDING IT TO THE DEALER TO HAVE IT FIXED, SHOULD BE UNDER WARRANTY. VEHICLE WAS STATIONARY
2017-04-11

SERVICE BRAKES PROBLEM

  • Date Of Incident: 2017-04-08
  • VIN: SJKCH5CR2HA
  • Components: SERVICE BRAKES
  • Summary: I PURCHASED THIS CAR ON 3/18/2017 AND THE BRAKE PEDAL IS TOO CLOSE TO THE ACCELERATOR.THIS IS A SAFETY ISSUE SINCE THERE IS NOT ENOUGH ROOM FOR A PERSON TO DEPRESS BRAKE WITH OUT HITTING THE ACCELERATOR PEDAL.I HAVE ALMOST GOTTEN IN AN ACCIDENT DRIVING THE CAR DUE TO THIS ISSUE ON A CITY STREET WHILE TURNING.I CALLED DELEARSHIP AND THEY AGREE ITS TOO CLOSE BUT WILL NOT DO ANYTHING ABOUT IT.THEY SAID THEY WOULD CHECK WITH A TECH AND WOULD CALL ME BACK IF A NEW PEDAL COULD BE PUT IN AND THAT I WOULD HAVE TO PAY FOR THIS.I HAVE SINCE NOT HEARD BACK FROM DEALERSHIP.
2017-02-20

ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2017-02-17
  • VIN: SJKCH5CPXHA
  • Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
  • Summary: I HAVE REACHED OUT TO THE DEALERSHIP AND INFINITI USA BUT TO NO AVAIL. SAFETY ISSUE: AFTER COMING TO A FULL STOP THE DOOR WILL NOT OPEN WHEN YOU PULL THE LEVER UNLESS YOU MANUALLY UNLOCK THE DOOR: YOU CAN'T GET OUT OF THE CAR UNLESS YOU MANUALLY UNLOCK IT; THIS IS A PRIMARY CONCERN FOR EMERGENCIES WHEN OFTEN PEOPLE DON'T HAVE THEIR WITS ABOUT THEM AND MAY STRUGGLE WITH THE DOOR FORGETTING THEY HAVE TO MANUALLY UNLOCK IT. (ALL OUR OTHER VEHICLES WHEN THE CAR COMES TO A STOP AND THE ENGINE IS OFF YOU PULL ON THE LEVER AND THE DOOR WILL OPEN BUT NOT WITH THE INFINITI QX30.) THANK YOU IN ADVANCE FOR LOOKING INTO TO THIS. I HAVE ATTACHED THE EXPLANATION/RESPONSE FROM THE DEALERSHIP AND INFINITI USA

2017 Infiniti Qx30 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2017 Infiniti Qx30.

2021-06-02
  • Manufacturer: Nissan North America, Inc.
  • Components: STEERING
  • Summary: Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
  • Consequence: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
  • Remedy: Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.
2017-11-01
  • Manufacturer: Nissan North America, Inc.
  • Components: AIR BAGS:FRONTAL
  • Summary: Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
  • Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
  • Remedy: Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.
2017-03-06
  • Manufacturer: Nissan North America, Inc.
  • Components: AIR BAGS:SIDE/WINDOW
  • Summary: Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
  • Consequence: If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.
  • Remedy: Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.
2016-12-28
  • Manufacturer: Nissan North America, Inc.
  • Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
  • Summary: Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
  • Consequence: A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.
  • Remedy: Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Negative 2017 Infiniti Qx30 car reviews

  1. Matt Streich 2024-10-26

    I purchased this hatchback as a replacement for my Lexus sc430 coupe, which had stopped working. However, I must admit that I was initially disappointed with my purchase. The car felt small and I could hear every wind sound as if the window was open. Additionally, the hatchback space was limited, the armrest was tiny, and the glovebox only fit the manual. The car also auto-locks and must be manually unlocked. On the bright side, it does perform well on gas. Although I am not a fan of the non-opening sun view, I have decided to upgrade to a luxury SUV after only 6 months, even though it will result in a financial loss.

  2. Larue Hahn 2024-04-26

    It's a visually appealing car, but unfortunately, I've had quite a few issues with it during my 2 1/2 year lease. The coolant sensor is always on, and despite their efforts, the dealership hasn't been able to fix it. Additionally, the front-wheel drive seems to wear out the tires quickly, and I'm about to replace them for the second time. The central CPU system, which cost $10,000, malfunctioned after just 2 years, but thankfully it was covered by the warranty. Lastly, the gas tank access cover is automated, but the switch broke, leaving me unable to close it. While I do love my car, I wouldn't recommend purchasing it based on my experiences.

  3. Adolf Auer 2024-02-05

    I purchased this car due to its small, sporty design and the attractive rose gold color. The car's stylish appearance and sport interior trim are impressive. However, since my purchase 2 years ago, I have encountered several issues. These include repetitive problems with the coolant sensor and reservoir, jerking brakes that required repair, and the need to replace the tires once already, with another replacement looming. The air conditioning also functions unreliably. Fortunately, I have an extended warranty, which has saved me thousands of dollars. Despite these issues, I plan to trade the car in for an SUV within the next year.

  4. Maxime Prosacco 2024-02-02

    My mother-in-law visited a friend in the hospital. When they called for service, a gentleman arrived in a car to change the tire, only to discover that the car did not come with a spare. It took four hours for a tow truck to arrive. This is unacceptable! The space where the spare tire should have been was occupied by a large Bose sound system. This issue needs to be addressed immediately to prevent similar incidents from happening in the future.

  5. Jamal Schumm 2024-01-19

    I leased this car for 39 months, and I'm glad that it's coming to an end. While it has some features that I appreciate, overall it has been a frustrating experience. The car tends to lurch when I accelerate, and it requires premium gas which can be expensive. Additionally, there are a lot of gadgets that come with the car, but unfortunately, many of them have sporadic issues and don't work as well as they should. Even the rear camera can be unreliable at times, which can be frustrating when I'm trying to back up. On top of all that, the passenger seat motor went out at only 3000 miles, which was a major inconvenience. It took the dealer 6 days to fix the issue, which was frustrating. During that time, I was given a GX50, which unfortunately was even worse than my own car. Despite all these issues, I have found that the car works best in sport mode, although this does tend to increase the amount of gas it uses. Overall, I'm looking forward to returning the car to the dealer.

Positive 2017 Infiniti Qx30 car reviews

  1. Joe Berge 2024-09-08

    ...you get the QX 30. It's the perfect combination of all-wheel drive SUV performance and a nimble luxury sports car. This is not just another

  2. Tito Spencer 2024-08-18

    Through and through, you can feel the functionality and precision that Mercedes Benz is known for. The GLA's sleek design makes it the sexier and hotter sibling. Infiniti's own tweaks to the suspension and engine tuning make a significant difference from its Teutonic counterpart. This is definitely a car worth buying and keeping for years to come.

  3. Sydney Mraz 2024-04-07

    You're looking at the best-looking SUV on the market today!

  4. George Hansen 2024-02-07

    It is a great svu!!! I wanted sporty, got it!

  5. Haley Bahringer 2024-01-25

    I've owned my QX30 for over 4 years now and I have enjoyed every moment of driving it. Infiniti has always been ahead of their time on style and options. The car is sleek, fast, good on gas mileage, and has just enough room inside. It wraps around me like a comfy sweater. The all-wheel drive handles great in any weather and the height is perfect for getting in and out. You don't sit too low or too high. Everything is within reach, even the hidden compartment below the passenger seat where I keep my sunglasses. The car has 4 cupholders in front and 4 in the back. The large screen on the dash controls everything, but it still has an actual knob for volume control, which I greatly appreciate (also has controls on the steering wheel). My passengers gawk at the gorgeous tan leather interior, which is stunning. The seats are completely customizable, making it perfect for me (5'2

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Additional sources

More sources of information about 2017 Infiniti Qx30 problems:

I sadly have to admit, my QX30 is the WORST vehicle I've ever owned!
I sadly have to admit, my QX30 is the WORST vehicle I've ever owned!
https://www.infinitiqx30.org/threads/i-sadly-have-to-admit-my-qx30-is-the-worst-vehicle-ive-ever-owned.26384/

Feb 21, 2021 ... Start/Stop battery failed, replaced in warranty · Car lighter failed, replaced in warranty · 360-camera issues (intermittent, still unsolved due ...

2017 INFINITI QX30 Problems | Kelley Blue Book
2017 INFINITI QX30 Problems | Kelley Blue Book
https://www.kbb.com/infiniti/qx30/2017/common-problems/

How reliable is the 2017 INFINITI QX30? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.

Q&A: 2017 Infiniti QX30 Problems & Common Issues
Q&A: 2017 Infiniti QX30 Problems & Common Issues
https://www.justanswer.com/nissan-infiniti/fcjna-2017-infiniti-qx30-here-s-problem-when.html

Oct 22, 2020 ... I see the concern, these auto start systems automatically change to neutral to restart the engine. If there is an issue with the starter it can ...

Electrical issues | Infiniti QX30 Forum
Electrical issues | Infiniti QX30 Forum
https://www.infinitiqx30.org/threads/electrical-issues.25889/

Aug 8, 2018 ... Infiniti issued a recall for 2017-2018 QX30 because poor grounding of steering components could cause the driver's-side airbag to deploy, which ...

2017 Infiniti QX30 Reliability - Consumer Reports
2017 Infiniti QX30 Reliability - Consumer Reports
https://www.consumerreports.org/cars/infiniti/qx30/2017/reliability/

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash. Read Recall Details.

Other years of Infiniti Qx30

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Qx30 2018
Infiniti

15

3

15

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infiniti qx30 2019 photo
Qx30 2019
Infiniti

3

1

25

  • 5
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  • 3
  • 2
  • 1
infiniti qx30 2017 photo
Qx30 2017
Infiniti

24

4

11

  • 5
  • 4
  • 3
  • 2
  • 1

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