2023 Gmc Sierra 2500 problems
The Chevrolet Silverado is a range of trucks manufactured by General Motors under the Chevrolet brand. Introduced for the 1999 model year, the Silverado is the successor to the long-running Chevrolet C/K model line. Taking its name from the top trim level from the Chevrolet C/K series, the Silverado is offered as a series of full-size pickup trucks, chassis cab trucks, and medium-duty trucks. The fourth generation of the model line was introduced for the 2019 model year.
The Chevrolet Silverado shares mechanical commonality with the identically related GMC Sierra; GMC ended the use of the C/K nomenclature a model generation prior to Chevrolet. In Mexico, high-trim level versions of the Silverado use the Chevrolet Cheyenne name (not to be confused with the 2003 concept). Competing against the Ford F-Series, Ram Pickup, Toyota Tundra, and Nissan Titan, the Silverado is among the best-selling vehicles in the United States, having sold over 12 million trucks since its introduction in 1998 as a 1999 model year.
History
The Silverado nameplate made its debut for the 1975 model year, becoming the top trim level on all Chevrolet C/K trucks, slotted above Custom Deluxe, Scottsdale, and Cheyenne. For the 1968 model year (seven years before the Silverado), GMC C/K trucks used variations of the Sierra name (Sierra, Sierra Classic, Sierra Grande, and High Sierra). Even after the C/K series officially ended, GM still uses the CK and the CC in their current model codes, to denote a two-wheel drive (CC), and four-wheel drive (CK).
For the 1988 GMT400 model architecture, Chevrolet retained the C/K model nomenclature, with GMC branding its full-size line as Sierras. While sharing the same body and chassis, the model chronology of the Silverado and Sierra are different, with five generations of the Sierra, while four of the Silverado.
In 2018, at the NTEA Work Truck Show in Indianapolis, Indiana, Chevrolet unveiled the first medium-duty Silverado, expanding the model line to a 4500HD, 5500HD, and 6500HD chassis cab. Largely the successor to the 2003–2009 GMT560 chassis, the medium-duty trucks are exclusive to Chevrolet, with no plans for an equivalent GMC version. Instead, Navistar International (now partnering with GM) would sell the medium-duty trucks as a rebadged counterpart, called the CV. This is in fact a very similar nod to how the Avalanche did not have a GMC Yukon–based equivalent, but instead, Cadillac would take its place as the former's rebadged counterpart, the Escalade EXT.
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Common 2023 Gmc Sierra 2500 problems
The 2023 GMC Sierra 2500 has been subject to several recalls, which are listed below along with their respective fixes.
- Fuel System, Diesel Recall: Certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option are affected by this recall. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall. The fix involves dealers inspecting the fuel tank and fuel pump module, replacing them as necessary, and adding a vent hose to the rear tank assembly. Repairs will be performed free of charge.
- Seat Belt Retractor Assemblies: Certain 2017-2018 Chevrolet Silverado 2500 and 3500, and GMC Sierra 2500 and 3500 vehicles are affected by this recall. The front seat belt retractor assemblies were built with the incorrect torsion bar, causing these vehicles to fail to comply with Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies." The fix involves GM replacing both front seat belt retractor assemblies, free of charge.
- Tailgate Opening While Driving: Certain units of the GMC Sierra HD are affected by this recall due to an issue with the tailgate's electronic gate-release switch. The switch may short circuit due to water intrusion, causing the tailgate to inadvertently unlatch while the vehicle is in Park. If the tailgate were to become unlatched while driving, unsecured cargo may come out of the truck bed and create a road hazard, increasing the risk of a crash. The fix involves certified GM technicians inspecting affected vehicles and replacing the exterior touchpad switch assemblies, free of charge.
It is important to note that these recalls are not specific to the 2023 GMC Sierra 2500 model year, but rather affect certain models from previous years. The 2023 GMC Sierra 2500 does not have any safety recalls issued by the National Highway Traffic Safety Administration as of April 24, 2024.
Are GMC 2500 trucks reliable?
The GMC Sierra 2500 HD Reliability Rating is 3.0 out of 5.0, which ranks it 8th out of 17 for fullsize trucks. The average annual repair cost is $912 which means it has poor ownership costs.
Does 2018 GMC Sierra have transmission problems?
The 2018 GMC Sierra is a full-size truck that drivers rely on for their commutes and their livelihoods. GMC boasts that the Sierra has top-notch towing capabilities and a comfortable interior. However, customers have been displeased because of the 2018 GMC Sierra problems with the transmission and engine problems.
How many miles will a GMC 2500 last?
According to one study by iSeeCars.com, the GMC Sierra 2500HD is the longest-lasting GM work truck, closely followed by the Chevrolet Silverado 2500HD, both of them more than three times as likely as the average vehicle to last to 250,000 miles. Studies may vary by model year and method.
Do GMC 2500 hold their value?
GMC's 2022 Sierra HD
The 2022 GMC Sierra 2500 HD will retain 60.8% of its worth in five years. The Sierra HD is the only full-size heavy-duty truck to make this list. The HD line of GMC trucks is the company's line that comes with the most towing capacity, most payload, and most torque.
Are GMC 2500 trucks reliable?
The GMC Sierra 2500 HD Reliability Rating is 3.0 out of 5.0, which ranks it 8th out of 17 for fullsize trucks. The average annual repair cost is $912 which means it has poor ownership costs.
What is the AT4 package 2500?
AT4 Preferred Package - Includes (UVN) Bed View Camera, (UVS) HD Surround Vision with Two Trailer View Camera Provisions, (UG1) Universal Home Remote, (A48) rear sliding power window, (IOT) 8" diagonal Premium GMC Infotainment with navigation, (UQA) Bose Premium Audio System, (U01) Roof Marker Lamps and (K4C) Wireless ...
Are GMC trucks good or bad?
The Sierra is a light-duty truck, rated number one in safety for 2020. The GMC Canyon is the automaker's heavy-duty pickup truck. There are three trims, all of which are part of the GMC Canyon reliability that ranks above average in J.D. Power's 2023 U.S. Vehicle Dependability Survey (VSD) for 2023.
Should I buy the GMC 1500 or 2500?
2500: Power. In terms of power, you can definitely get more from the GMC Sierra 2500. If you are looking for powerful towing and payload numbers, you can expect impressive performance from both, but the 2500 comes out on top.
2023 Gmc Sierra 2500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Gmc Sierra 2500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Unknown or other problems
- Back over prevention problems
- Engine problems
- Electrical system problems
The graph below shows statistics for all 2023 Gmc Sierra 2500 vehicle components and the number of complaints received.
2023 Gmc Sierra 2500 complaints
The NHTSA has received 9 complaints about various vehicle components related to the 2023 Gmc Sierra 2500.
BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-04-18
- VIN: 1GT49NE71PF
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2023 GMC Sierra 2500. The contact stated that while the vehicle was in reverse(R), the split-screen view of the overhead of the vehicle and the rear of the vehicle were distorted or was not showing an image on the display screen. The contact stated that the failure was intermittent but was a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no failure of the camera found. The contact stated that the dealer had removed and re-installed the camera. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 23-NA-169. The failure mileage was approximately 35,000.
ENGINE PROBLEM
- Date Of Incident: 2024-08-13
- VIN: 1GT49PEY2PF
- Components: ENGINE
- Summary: Defective valve body We took in our vehicle for issues with the engine. We were not able to drive it over 50 mph it only has 22,000 miles. The dealership has had the vehicle since August 13th. They have had the vehicle for 9 weeks. They said that neither them or customer [XXX] (CASE # [XXX]). Can locate a valve body, to replace the defective one. We were made aware that we had an issue when our check engine light came on. We proceeded to have a diagnostic done thru on-star. Then immediately took it to the dealership for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN PROBLEM
- Date Of Incident: 2023-07-18
- VIN: 1GT49NEY1PF
- Components: POWER TRAIN
- Summary: 2023 GMC Sierra Duramax Diesel with 10 speed Allison Transmission with 28,000 miles can't be driven. Currently at the dealership due to a transmission valve body problem, codes P0700 & P0747. While driving I felt a hard shift and the truck jerk. The engine light came on and my truck went into low power mode. Let it sit over night and truck would shift fine. This happened 3 times over a 1 month period. After getting to the Chevy dealer they told me the issue is with he valve body and said they have been having multiple trucks come in with the same problem. They have a truck in there since May (4 months!) They told me there is no ETA for the part. I've read this is a common issue happening on 2023 & 2024 trucks like mine. I've read that the problems have been going on for over 1 year. This is ridiculous for a $90,000.00 truck. GM should be putting new transmissions in them or buying the trucks back. I'm considering contacting an attorney to inquire about the lemon law or what other avenues I can take regarding getting the truck fixed, and fixed properly.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-05-06
- Crash: 1
- VIN: 1GT49REY3PF
- Components: POWER TRAIN
- Summary: The valve body inside the transmission has failed and GM has known it to fail but they have done nothing about it. My vehicle has been in the shop for 2 months because of it and “parts are on back order” it’s terrible i’ve bought this vehicle in august and it’s constantly been inside the shop for various issues. My transmission lost 7th gear and it came to an immediate stop in the road because of it. tires screeching and all. truly embarrassing that you can spend 83,000$ on a truck and it be such a peice of junk.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-10-01
- VIN: 1GT48LE71PF
- Components: UNKNOWN OR OTHER
- Summary: I sent a certified 3 page letter along with 4 pages of supporting documentation on April 25th, it was received and signed for on 4/30 at 10:16 am. I have still not received a response. I called to follow up and the reference number is #1516488, they told me to file the case online. I have copy of the letter I can resend via email or upload here.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-03-16
- VIN: 1GT49REY7PF
- Components: POWER TRAIN
- Summary: The contact owns a 2023 GMC Sierra 2500. The contact stated while driving 45 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond. The contact stated that the engine was revving abnormally. The contact stated that the check engine and an unknown "orange-colored" warning light illuminated. The contact pulled over and turned the vehicle off and was afraid to restart the vehicle. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that a valve in the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 25,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-02-15
- VIN: 1GT49PEY5PF
- Components: POWER TRAIN
- Summary: The contact owns a 2023 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the contact smelled an abnormal odor. The vehicle was taken to the dealer; however, no failure was found. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound and smelled an abnormal odor. The vehicle was taken back to the dealer, who diagnosed the vehicle with an oil leak; however, the dealer was unable to determine the location of the leak. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-11-01
- VIN: 1GT49REY2PF
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Bought the truck brand new. within a week the service trailer brake warning light came on. has been to the dealership 3 times and they still cant fix it. This affects towing of the trailer with no trailer brakes.
UNKNOWN OR OTHER,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2023-01-23
- VIN: 1GT49NEY2PF
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: No incident as of yet. The wide angle driver mirror cannot be set high enough to see down the side of the truck. It is a factory installed towing mirror. I have to lower my my seat all of the way and I cannot see the top rail of the bed. The mirror won't let me see down the side of the truck which makes it really dangerous when I pull my 32' fifth wheel trailer. I took it to the dealer and they told me at first ( I purchased the truck on 01-22-2023) the mirror is one of 6 items that warranty doesn't cover. Then they told me it is very difficult to get the manufacturer to authorize replacement. The dealer eye balled a mirror just from standing in front of it on a lot truck and said he couldn't see a difference. All I can see out of it is basically is the rear tire. I called GM and the person looking into it was transferred after about a week. The person that took over asked me to give him a week to look into it. He called me today and said he hasn't had a chance yet that he needs a couple of more days.
2023 Gmc Sierra 2500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2023 Gmc Sierra 2500.
- Manufacturer: General Motors, LLC
- Components: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Additional sources
More sources of information about 2023 Gmc Sierra 2500 problems:
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Other years of Gmc Sierra 2500
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