2016 Dodge Journey problems
The Dodge Journey is a mid-size crossover SUV manufactured and marketed by Fiat Chrysler Automobiles' Dodge brand for model years 2009 to 2020 over a single generation, with a facelift for the 2011 model year. The Journey was styled by Ryan Nagode, and was marketed globally in both left- and right-hand drive, including as the Fiat Freemont.
Internally identified as the JC49, the Journey shares FCA's global D-segment platform with the Dodge Avenger and a nearly identical wheelbase to the outgoing short-wheelbase (SWB) Dodge Caravan.
Having debuted at the 2007 Frankfurt Motor Show, the Journey subsequently appeared at the 2009 Frankfurt Motor Show. All models were manufactured in Mexico at FCA's Toluca Assembly facility, with just over 1.1 million manufactured before production ended in 2020.
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Common 2016 Dodge Journey problems
The 2016 Dodge Journey has been reported to have several common problems that affect its fuel delivery, engine performance, and brake system.
- Excessive Vibration from the Engine: At around 70,000 miles, some owners have reported excessive vibration from the engine, which is often attributed to worn-out motor mounts.
- Premature Brake Wear: Some owners have reported premature brake wear, particularly in the front brakes, within the first 20,000 miles.
- Power Steering Hose Burst: One of the four serious recalls on the 2016 Dodge Journey involves a power steering hose that can burst, leading to a sudden loss of power steering assist. Dodge will replace the affected components and update the software on affected models to fix this issue.
- Transmission Pump Failures: Another recall is related to transmission pump failures, which can cause the transmission to slip or fail, leading to a potential safety hazard. Dodge will replace the affected components and update the software on affected models to fix this issue.
- Broken Crankshaft Sensors: The third recall involves broken crankshaft sensors, which can cause the engine to stall or fail to start. Dodge will replace the affected sensors on affected models to fix this issue.
- Cruise Control System Getting Stuck On: The fourth recall is related to the cruise control system getting stuck on, which can lead to a potential safety hazard. Dodge will replace the affected components and update the software on affected models to fix this issue.
In summary, the 2016 Dodge Journey has several common problems that affect its fuel delivery, engine performance, and brake system. These issues can lead to reduced fuel efficiency, excessive vibration, premature brake wear, and potential safety hazards. Regular maintenance and addressing these issues promptly can help ensure the longevity and reliability of the vehicle.
Are there any problems with the 2016 Dodge Journey?
Common problems found on the 2016 Dodge Journey include fuel delivery issues, excessive vibration from the engine, as well as premature brake wear. Overall, these problems are slightly worse than some other midsize SUVs, with some average repair costs, too.
What is the most common problem with Dodge Journeys?
While the Dodge Journey may be reliable, some model years can run into issues like interior water leaks, a malfunctioning remote keyless entry system, an overheating engine, head gasket damage, and premature wear on brakes.
Is Dodge Journey 2016 a good car?
The 2016 Dodge Journey blurs the boundaries. To its credit, the Journey does still have some positive attributes. Its suspension provides a smooth ride even over the roughest road surfaces, and that, in combination with supportive seats and a quiet interior, makes the Journey an ideal companion on long road trips.
Do 2016 Dodge Journeys have transmission problems?
The transmission pump may seize causing a loss of hydraulic pressure. What should you do: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016.
What is the engine problem on the 2016 Dodge Journey?
The 2009-2016 Dodge Journey's engine has a tendency to overheat once it hits around 78,000 miles. The most likely cause is coolant flow problems due to debris blocking the primary thermostat housing's cylinder head coolant port. At first, the vehicle's car temperature light may turn on, but it may get worse over time.
Is Dodge Journey 2016 a good car?
The 2016 Dodge Journey blurs the boundaries. To its credit, the Journey does still have some positive attributes. Its suspension provides a smooth ride even over the roughest road surfaces, and that, in combination with supportive seats and a quiet interior, makes the Journey an ideal companion on long road trips.
What is the most common problem with Dodge Journeys?
Defective Remote Keyless Entry System
The remote keyless entry system is one of the most reported issues with the Dodge Journey.
Do 2016 Dodge Journeys have transmission problems?
The transmission pump may seize causing a loss of hydraulic pressure. What should you do: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016.
2016 Dodge Journey car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Dodge Journey problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Power train problems
- Electrical system problems
- Unknown or other problems
- Service brakes problems
The graph below shows statistics for all 2016 Dodge Journey vehicle components and the number of complaints received.
Latest 25 complaints 2016 Dodge Journey
The NHTSA has received 339 complaints about various vehicle components related to the 2016 Dodge Journey. Below are the 25 most recent complaints reported for 2016 Dodge Journey vehicles.
ENGINE PROBLEM
- Date Of Incident: 2024-09-18
- VIN: 3C4PDCGB8GT
- Components: ENGINE
- Summary: The contact owns a 2016 Dodge Journey The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.
STEERING,SEATS PROBLEM
- Date Of Incident: 2024-07-15
- VIN: 3C4PDCEG0GT
- Components: STEERING,SEATS
- Summary: The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the front driver's seat independently moved up and down. In addition, the steering wheel independently moved up and down. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.
STEERING,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2024-08-26
- VIN: 3C4PDCBB0GT
- Components: STEERING,SERVICE BRAKES,ENGINE
- Summary: While I was driving, my car unexpectedly lost power and the engine shut off while I was making a left hand turn. There was no warning. The steering wheel became very hard to maneuver and the car coasted through the turn. I was almost hit by incoming Traffic. Once the car came to a complete stop, I was able to put it in park and restart it after attempting twice. The first time, it sputtered. It has not been confirmed by a dealer and it has not been inspected by anyone. There were no warning lights prior to it shutting off. The radio never stopped working on either. It happens when the air is running
SEATS PROBLEM
- Date Of Incident: 2024-09-04
- VIN: 3C4PDCBB4GT
- Components: SEATS
- Summary: Passenger headrest deployed while parked with no one even in the passenger seat. This could have caused serious injury had my daughter gotten into the car prior.
AIR BAGS PROBLEM
- Date Of Incident: 2024-07-30
- Number Of Injuries: 4
- Crash: 1
- VIN: 3C4PDCGG2GT
- Components: AIR BAGS
- Summary: was involved in a major accident and the air bags did not deploy. Was hit on head on and right side.
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2024-08-01
- VIN: 3C4PDCAB8GT
- Components: VEHICLE SPEED CONTROL
- Summary: The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed and the RPM was between 2,500 - 3,500 RPM, the vehicle started decelerating. There was a red lightning bolt illuminated on the instrument panel, indicating a failure with the electronic throttle system. The failure had become persistent. The vehicle had been taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 90,000.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-06-08
- VIN: 3C4PDCGG9GT
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: I’m having the same issues as other Dodge journeys from earlier models that had the recall on the engine for the Rocker arms, lifters, and camshaft. Almost causing me to have an accident inside the highway due to my car, reducing speed from 65 To 15 mph on the expressway as well my vehicle Starting to shake very badly. Second issue is The same problem with earlier models, using the same engine and transmission recall, I’m having the same issues, and unfortunately, my car states that has no open recalls when my car has the same engine and transmission then the earlier model with the recall As I was reading on the web, they are some 2016 Dodge journeys with the same issues as earlier models that are not recalled as of yet
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2024-06-03
- VIN: 3C4PDCBB7GT
- Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
- Summary: The car kept stalling while driving. We had it for 2 weeks and all the sencers went bad and it over heated. Had to leave it on the side of the road and it got towed by highway patrol.Also rewend the battery. Now we are stuck without a ride.i looked up the recalls it said they were repaired but I don't think that's true.
STRUCTURE,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-01-01
- VIN: 3C4PDDBG3GT
- Components: STRUCTURE,UNKNOWN OR OTHER
- Summary: Windows are not working
ENGINE PROBLEM
- Date Of Incident: 2024-07-28
- VIN: 3C4PDCAB2GT
- Components: ENGINE
- Summary: The engine stalled and overheated. The vehicle has 81k miles. The dealership said it needs a head gasket. The check engine light came on.
VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-03-04
- VIN: 3C4PDDBG8GT
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: FCA US LLC PO Box 21-8004 Auburn Hills, MI 48321-8004 Mopar part #68194693AF (discontinued) VIN# 3C4PDDBG8GT[XXX] Sir or Madam, I am writing to your Company regarding the lack of availability of the ABS Control Module for my 2016 Dodge Journey. My vehicle, like those of numerous other Dodge Journey owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work, placing me and my family in an unsafe situation. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence to find a replacement module, but I have been totally unsuccessful. Your Company's response that you are unable to maintain a complete inventory for an indefinite period of time is appalling. Several thousand Dodge Journey owners who paid tens of thousands of dollars for their vehicles deserve better support. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE PROBLEM
- Date Of Incident: 2024-05-01
- VIN: 3C4PDDEG2GT
- Components: ENGINE
- Summary: I was driving my vehicle and the engine light came on with cruise control one time and abs brake lighta another time. When I got it checked by a mechanic, I was told it was clamshaft and crankshaft and that it was under a recall for my specific make and model and to take it to Dodge dealership. I did so and they ean a diagnostic test that tevealed exactly what I told them the mechanic told me and that it was not under recall and would be $2900 to fix. I argued that there is a recall for my specific make and model for the exact issue and was told to call Chrysler. I called and spoke with them and was told my vin doesn't pop up for thr recall even though my same year, make and model is having the same specific issue and that there was nothing they can do. I drive my vehicle to take my son to school and go to work as a nurse, caring for others. I was told that my vehicle may power off in the middle of driving because of the faulty sensor, potentially causing harm to myself, my loved ones and others on the road for an issue that my same make, model and year vehicle has a recall for that my vin number doesn't come up for.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-05-03
- VIN: 3C4PDCEG2GT
- Components: POWER TRAIN
- Summary: Transmission pump has failed at only 98,000 miles. I was stopped at a stop light and the vehicle would no longer move. I restarted it, and it allowed me to continue driving, but once I stopped again at a stop light it wouldn’t move. This endangers me and the cars around me since the vehicle doesn’t move out of the road. We had the vehicle towed and the mechanic confirmed that it was the transmission pump. There may have been one warning sign weeks ago, but I thought it was due to water in the gas line which happens often. The warning signs were not significant to what happened with the car not moving.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2024-01-01
- VIN: 3C4PDCAB9GT
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
- Summary: Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2024-04-06
- VIN: 3C4PDCBG4GT
- Components: POWER TRAIN,ENGINE
- Summary: Car started shifting erratic
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-12-02
- VIN: 3C4PDCGBXGT
- Components: UNKNOWN OR OTHER
- Summary: My engine dies while I'm driving without any warning/indicators. The engine light comes on as well. The diagnostic code reads P0335. There is a recall for my make model year but my VIN isn't listed in Dodge's database. There have been multiple incidents over the past few months
AIR BAGS PROBLEM
- Date Of Incident: 2024-03-20
- VIN: 3C4PDCGG6GT
- Components: AIR BAGS
- Summary: The contact owns a 2016 Dodge Journey. The contact stated that at start-up and and while driving at various speeds, the air bag warning light illuminated followed by a warning chime. The vehicle was taken to an independent mechanic for assistance, but the contact was referred to the dealer. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was 122,128.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-03-15
- VIN: 3C4PDCBG0GT
- Components: UNKNOWN OR OTHER
- Summary: both driver and passenger headrests popped open randomly while my car was in park
VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-07-24
- VIN: 3C4PDCAB1GT
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2023-07-05
- VIN: 3C4PDDGG8GT
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2016 Dodge Journey. The contact stated that while reversing, the rearview camera image was completely black. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cause of the failure could not be determined. The rearview camera was replaced; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 59,000.
POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-02-01
- VIN: 3C4PDCAB6GT
- Components: POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.
ENGINE PROBLEM
- Date Of Incident: 2024-02-26
- VIN: 3C4PDCAB6GT
- Components: ENGINE
- Summary: CRANKSHAFT SENSOR FAILURE - CHECK ENGINE LIGHT
AIR BAGS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-12-14
- VIN: 3C4PDCBG7GT
- Components: AIR BAGS,UNKNOWN OR OTHER
- Summary: Ignition coil and spark plug
ENGINE PROBLEM
- Date Of Incident: 2023-12-19
- VIN: 3C4PDDGG4GT
- Components: ENGINE
- Summary: Engine oil filter housing made of cheap plastic. Sitting under the intake in the V part of the engine between the cylinder heads. PLASTIC housing with hot oil trapped in the middle of the engine. Dries out the seals and causes housing to crack. Well known issue, all aftermarket housings are made of aluminum because of this. Due to location oil leaks into that V area and pools continuously. After driving around a corner large amounts slosh over and down the back of the trans and onto the exhaust and on the drivers side wheels. Well known fault costing consumers at least $500 to repair a faulty part due to no recall. Please make them do a recall this can start a fire or cause crashes from oil getting on the tires.
SEATS PROBLEM
- Date Of Incident: 2023-11-21
- Number Of Injuries: 1
- VIN: 3C4PDDGG4GT
- Components: SEATS
- Summary: Passenger headrest activated without warning striking passenger in the head while driving. x84 recall in effect. Dealerships wont return phone calls for the repair. no trouble indicator lamps
2016 Dodge Journey recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2016 Dodge Journey.
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:WIRING
- Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Manufacturer: Chrysler (FCA US LLC)
- Components: ENGINE AND ENGINE COOLING:ENGINE
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
- Consequence: If the engine stalls, there is an increased the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
- Consequence: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
- Manufacturer: Chrysler (FCA US LLC)
- Components: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
- Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Negative 2016 Dodge Journey car reviews
Positive 2016 Dodge Journey car reviews
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My husband and I have always been passionate about vehicles. Over the past 10 years, we've owned more than 40 cars for racing, pleasure, and aesthetics. However, my personal favourite was my 2008 Chevy Tahoe, mainly because it sat up higher. Although it was more expensive and cost more to fix, I loved it. After conducting extensive research, I decided on a Journey, which has been perfect for carpooling since my kids have many cousins who like to come over after school. The car has a hidden compartment under the passenger seat and coolers in the floorboard at the middle row seating. If you need more room in the third row, you can slide the middle row forward. I adore the push-button start (as long as the gas light isn't on, then it won't start), and the car has excellent power. I've raced many cars, so I'm not ignorant in that field, and I can drive it hard while still averaging 20+ mpg. My husband is 6'2
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I spent a couple of years researching mid-size SUVs and crossovers as I considered replacing my trusty 1997 Dodge The car writers are mistaken if they believe that the Journey is not competitive or capable of meeting the needs of even the most discerning and enthusiastic drivers, such as myself. The only minor issue I have encountered is that the fuel gauge does not go all the way to 'F' when I fill up the tank, and when it reaches 'empty', I still have around 6-7 gallons left in the 20.5-gallon tank. On the bright side, the mileage I am getting and the fuel-tank capacity specified in the specs means that I could drive for over 600 miles if I do not mind driving on 'empty' for a few hours. I am pleased to report that this vehicle has been mostly trouble-free since I purchased it almost two years ago. The only thing I had to fix was one of the HVAC actuators that controls the 'mode' louver, which determines where the air is directed (floor, dash, or windshield). I found an OEM replacement part on eBay for about $10 and a video on YouTube on how to replace it, which took me about an hour. I continue to be impressed by this vehicle's comfort, ride, handling, and power. As of 2023, the factory-installed battery has lasted an impressive 7 years before needing replacement. However, replacing the battery was a strenuous and frustrating process, as it is located on a cramped platform in front of the driver-side wheel well, and you have to jack the car up, take the tire off, and remove a bunch of fiddly fasteners to take out the wheel-well lining before beginning the tedious process of unhooking and removing the battery in tight quarters, then reversing the process to put a replacement in. Another recent issue is that the driver-side seatbelt has stopped retracting, and this will likely be another costly out-of-warranty repair unless I try to fix it myself. Overall, this car has more positives than negatives, but it does have some annoying failures that make me consider trading it in.
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Went from a 2004 Toyota Sienna to this and I was amazed at the space and storage areas, which is especially important for me as a parent of three young kids. The mileage has been great and I went with the crossroad edition, which has awesome features. With rebates, I was able to save a ton of money and got it down to $19,900. I absolutely love it!
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I did a lot of research on SUVs of all makes since Jan '16, after my second vehicle went to car heaven (it was 14 years old). I'm very analytical when it comes to spending my hard-earned cash, so I wanted to make sure I did my homework! I visited a Hyundai dealership in Rockwall, but unfortunately, no one was willing to deal, so I left. However, the dealership right next door had great people! They did all they could to get me into a Honda CRV, which was almost a sell because those cars are awesome. But, I didn't want to make a hasty decision without doing my research and knowing exactly what trim/package I wanted. Although their offers were fabulous and they were willing to earn my business with extras, I had my heart set on a Dodge Journey, and I was determined to find it or go home and start researching the Honda CRV! They even called me (although too late) to let me know they could get me what I wanted from one of their sister dealerships. That's great customer service and follow-up! In the end, I purchased a Certified Pre-Owned from ROCKWALL DODGE. Melvin, my salesperson, was fabulous. He took our offers seriously, and we made the deal. There was a miscommunication snafu regarding add-ons, but this company was quick to make it right. ROCKWALL DODGE wanted to make me happy not only right then, but in the long years to come, not only with my vehicle but with my entire experience. And they have! Job well done ROCKWALL DODGE! The only thing is that I am missing the key to my wheel locks, but I'm sure this can be resolved. These guys are great! The vehicle is immaculate inside and out, with only one miniature ding on the passenger rear door, which took me a while to find after I got home. My vehicle is a V-6 FWD, not 4cyl AWD.I absolutely love the 'beastly power' of this vehicle, but I always try to use it responsibly (wink). On a recent trip from Rockwall to my home, I was able to cover just under 400 miles on a single tank of gas, and even after driving 20-25 miles daily for a week, I still didn't need to refuel! The color of the car is like a well-tailored power suit for a businessman (insert wolf whistle here). The cargo space is simply amazing, especially with the third row folded down. I use it to carry my ladder and still have plenty of room for my vacation luggage. There are also many hidden compartments for extra storage. The only thing I plan to add to this amazing vehicle is an AMP step on both sides, which will drop down when I open the door. I'm only 5'0 tall and I usually enjoy climbing, but at this point in my life, I can afford to take it easy. So ladies, don't be intimidated by this vehicle. It handles like a dream, and if you have kids with lots of stuff, or if they have friends with lots of stuff, you'll still have plenty of room for your own belongings.
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I absolutely love my Red Crossroad plus! I've had it for four months and driven 5500 miles, and it's been a fantastic experience. I opted for the 4cyl engine due to special pricing, and it has exceeded my expectations. The ride is top-notch, and the interior is incredibly quiet with minimal road noise. I traded in my 2010 Honda Accord, which I really liked, but the road noise was a big distraction. The Journey, on the other hand, has a tight, supple ride, crisp handling, and nice steering. It's surprisingly spacious inside, and the crossroad plus has all the bells and whistles, including a fantastic nav system and backup camera. The vehicle turns heads as I drive by, and it's a splendid road trip vehicle. In fact, we took a trip from Texas to Utah and Colorado and had a wonderful time. So far, I haven't had any problems with the car, and I'm very happy with it. Update: It's been four more months since my last review, and I love the Journey even more. With 8000 miles on it, the gas mileage is even better as it gets broken in. It's still as quiet and comfortable as ever. I give it FIVE STARS PLUS! Great job, Dodge!
Additional sources
More sources of information about 2016 Dodge Journey problems:
2016 Dodge Journey Problems and Complaints - 7 Issues
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Other years of Dodge Journey
Are you having problems with your 2016 Dodge Journey?
Jace Keeling 2025-05-27
I purchased a 2016 Dodge Journey two years ago, and unfortunately, the transmission has failed. Despite the fact that this is not my fault, Dodge is requesting that I pay approximately $4,000 out of pocket for a new transmission. As a hardworking single mother, this is an unreasonable request, especially considering that I still owe $12,000 on the vehicle and pay $400 a month. It is disappointing to experience such issues with this SUV, particularly given the 24 recalls that have been issued. Although my vehicle was subject to a recall for the ECM, Dodge has stated that the transmission pump recall does not apply to my vehicle, which I find hard to believe. I have always taken good care of my vehicle, and it is frustrating to be in this situation.
Joan Dickinson 2025-02-24
I really appreciate the U connect and heated seats. However, I have had some issues with several sets of tires even with tire rotations and alignments, as well as some Evap system code errors and two repairs. Unfortunately, the vehicle has left me stranded several times even with routine maintenance. It has been the most expensive vehicle I have ever owned in terms of repairs. In my opinion, it would be wise to avoid the Dodge brand to save yourself from similar experiences.
Adonis Schamberger 2024-11-20
Looking to rent a car? Consider one of our brand new 2016 models! While some cars may have rough shifting and uncomfortable acceleration when passing, our cars are designed to provide a smooth and enjoyable ride. You'll never have to worry about delayed shifting or RPM issues. Contact us today to book your rental!
Tod Muller 2024-11-17
It got me from Point A to Point B and it easily fit my Corn Hole Boards and related Tailgate Items with the Second Row Seats down. I'm not really using the back seats anyway...
Alford Powlowski 2024-07-06
This is the standard issue company car for the company that I work for. Most of my coworkers get the FWD 4 banger, but because I live in the Northeast, they upgraded me to the AWD version, which automatically upgrades the engine to the V6 Pentastar. Note that this outdated engine still requires 3000 mile oil changes. Although it's loud and makes a lot of horsepower, when paired to this obesely overweight compact SUV, it's not very impressive. The transmission slips and clunks around between gears and doesn't downshift quickly enough when you need to floor it. Body roll is noticeable, and it feels a bit insecure around corners at highway speeds. The front seats are heavily bolstered, which might be comfortable for someone shorter and smaller than me, but at 6 feet and 215 lbs, my thighs are sore after a long drive. Steering response feels kind of like stirring a straw in a slushie. Unfortunately, my particular Journey has some sort of electrical defect which causes the headlights to briefly flicker randomly, not to complete darkness, but enough that it is noticeable, and my local Dodge dealer can't figure out the problem. The touchscreen system which controls the radio and climate control system requires way too many touches to change climate settings. Bluetooth is not standard equipment in 2016, which is ridiculous. Rear visibility is abysmal, and a backup camera and/or parking sensors are not standard either. The power window motors sound like they are straining to raise or lower the windows. On the upside, cargo room is excellent, and with the 2nd row seats folded down rivals most midsize SUVs. The 3rd row seating is ok for kids, but adults will be very cramped. Although they are popular due to their affordability, there are many other better choices available.