Dodge Journey problems
The Dodge Journey is a mid-size crossover SUV manufactured and marketed by Fiat Chrysler Automobiles' Dodge brand for model years 2009 to 2020 over a single generation, with a facelift for the 2011 model year. The Journey was styled by Ryan Nagode, and was marketed globally in both left- and right-hand drive, including as the Fiat Freemont.
Internally identified as the JC49, the Journey shares FCA's global D-segment platform with the Dodge Avenger and a nearly identical wheelbase to the outgoing short-wheelbase (SWB) Dodge Caravan.
Having debuted at the 2007 Frankfurt Motor Show, the Journey subsequently appeared at the 2009 Frankfurt Motor Show. All models were manufactured in Mexico at FCA's Toluca Assembly facility, with just over 1.1 million manufactured before production ended in 2020.
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Dodge Journey model years
Common Dodge Journey problems
The Dodge Journey, a mid-size crossover SUV, has been in production from 2009 to 2020. While the model has received positive reviews in later years, the initial models faced a variety of issues, ranging from the drivetrain to the electrical system. These problems affected the vehicle's performance and reliability, making early models a riskier choice for potential buyers.
- Brake Problems: Brake issues were the most prominent problem, especially in the 2009 model. These problems include premature brake and rotor wear, noisy brakes, and calipers that lock up. Such issues pose a significant safety risk for drivers, especially those who frequently travel at high speeds.
- Engine Issues: Engine problems were the second most common issue in faulty Dodge Journey years. These problems include a dying engine while driving, ticking sounds from the engine, and a check engine light that remains on. Engine issues can be both expensive and dangerous, making it crucial to invest in a more reliable model.
- Interior Accessory Troubles: Interior accessory troubles, such as issues with the vehicle's door or window, can be both a nuisance and an unnecessary expense. These problems can deal with anything from the vehicle's door to the car's window and everything in between.
- Interior Water Leaks: Interior water leaks can be a significant issue, especially in the 2010 model. This problem can lead to costly repairs and should be considered when purchasing a used Dodge Journey.
- Transmission Issues: Transmission problems can be a significant issue in the Dodge Journey, affecting the vehicle's performance and reliability.
- Electrical Problems: Electrical problems, such as issues with the remote keyless entry system, can be a common issue in the Dodge Journey.
- Overheating Engine: Overheating engine issues can be a significant problem in the Dodge Journey, affecting the vehicle's performance and reliability.
- Worn Out Brakes: Worn out brakes can be a safety risk and an unnecessary expense in the Dodge Journey.
- Head Gasket Problems: Head gasket problems can be a significant issue in the Dodge Journey, affecting the vehicle's performance and reliability.
- Malfunctioning Remote Keyless Entry: Malfunctioning remote keyless entry can be a significant inconvenience in the Dodge Journey.
When considering a used Dodge Journey, it is essential to research specific model years and consult consumer reviews before purchasing. It is also recommended to invest in thorough inspections and understand the vehicle's history to avoid future headaches. While the Dodge Journey has seen its ups and downs, the latter years presented better options for those seeking a balance of price, performance, and reliability.
Do Dodge Journeys have problems?
While the Dodge Journey may be reliable, some model years can run into issues like interior water leaks, a malfunctioning remote keyless entry system, an overheating engine, head gasket damage, and premature wear on brakes.
Is a Dodge Journey a reliable vehicle?
Overall, the Dodge Journey is a decent vehicle in reliability. Although there are a few faults with the model, it's a decent ride if you invest in one of the best years.
Do Dodge Journeys have transmission issues?
Dodge has announced that 26299 vehicles have been affected by a Transmission recall.
Why was Dodge Journey discontinued?
Dodge discontinued the Journey in 2020. The reasons for its demise were likely its aging platform and increasing competition in the mid-size SUV segment.
Percentage distribution of complaints by Dodge Journey years
We have researched Dodge problems and analysed all the complaints filed against Dodge Journey cars and compiled the top 5 most problematic Dodge Journey model years:
Below you can see the percentage distribution of known problems by Dodge Journey model years.
Distribution of the number of complaints by Dodge Journey years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Dodge Journey car problems categorized by type of issue
After analysing all complaints related to Dodge Journey , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Service brakes problems
- Engine problems
- Air bags problems
- Unknown or other problems
The graph below shows statistics for all Dodge Journey vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Journey model years
A total of 201 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Journey model years
There were a total of 101 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Journey model years
There were a total of 236 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Journey model years
There were a total of 1 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 5159 complaints about various vehicle components related to the Dodge Journey . Below are the 25 most recent complaints reported for Dodge Journey vehicles.
Latest 25 complaints
Dodge Journey 2018
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-24
- VIN: 3C4PDCAB7JT
- Components: SEATS
- Summary: While care was parked, daughter (11yo) leaned around passenger seat with her forearm against the left side of the head rest to talk to her mother. Randomly and suddenly the head rest safety mechanism deployed. No one was seriously injured but it did leave a mark on my daughter's arm. Looks like the plastic inside is cracked on the right side where the pin holds the restraining pin that keeps the headrest from deploying. Have not taken yet to the dealer. There were no warning signs prior to deployment. Potentially could've been worse if someone was sitting in the seat when it occurred.
Dodge Journey 2010
- Date Of Incident: 2024-09-05
- Date Complaint: 2024-10-22
- VIN: 3D4PH5FV2AT
- Components: SEATS
- Summary: My active headrests on the front seats have suddenly sprung, i.e. they have opened up. The car was parked in my yard, no other vehicles around, no accident/fender bender. I went out one day and the headrests were both opened up. This is a known problem for Dodge (at the time it happened, I researched) and they did extend the warranty for ten years; however, my vehicle is a 2010 so past that extended warranty. This is an expensive fix. I am a senior on a fixed income and wonder if there is any way to remedy this problem?
Dodge Journey 2015
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-22
- VIN: 3C4PDCGGXFT
- Components: SEATS
- Summary: Passenger Side Head Rest deployed. Plastic Clips Broke.
Dodge Journey 2013
- Date Of Incident: 2024-08-28
- Date Complaint: 2024-10-13
- VIN: 3C4PDCAB4DT
- Components: SERVICE BRAKES
- Summary: I was driving to work and my ABS and Traction control light came on while driving in the rain and started hydroplaning on the highway now my brakes are not working properly
Dodge Journey 2012
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-10
- VIN: 3C4PDCBG6CT
- Components: POWER TRAIN
- Summary: The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission and observed metal shavings inside the transmission casing. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 124,000.
Dodge Journey 2018
- Date Of Incident: 2024-10-02
- Date Complaint: 2024-10-09
- VIN: 3C4PDCAB1JT
- Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
- Summary: My Cadillac converter is going bad. I only had my truck for 3yrs now. Also the steering and suspension diag/power steering system flush. Can I get a feed back to what shall I do or what can be done. Feel free and contact me at [XXX] mobile number. Email [XXX] Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dodge Journey 2019
- Date Of Incident: 2024-10-08
- Date Complaint: 2024-10-09
- VIN: 3C4PDCBB5KT
- Components: ELECTRICAL SYSTEM
- Summary: Rear camera only turns on 30% of the time. The camera is in the rear view mirror and when it doesn’t work it puts a black screen in the rear view mirror putting many lives in danger.
Dodge Journey 2018
- Date Of Incident: 2024-09-28
- Date Complaint: 2024-10-07
- VIN: 3C4PDCGGXJT
- Components: SEATS
- Summary: The contact owns a 2018 Dodge Journey. The contact stated while driving at approximately 5 MPH, the passenger’s side headrest detached. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the passenger’s side headrest needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
Dodge Journey 2012
- Date Of Incident: 2024-07-26
- Date Complaint: 2024-10-02
- VIN: 3C4PDCAB0CT
- Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
- Summary: The contact owns a 2012 Dodge Journey. The contact stated that after it rained, the ABS warning light illuminated, and the speedometer gauge dropped to "0 MPH”. The contact stated that the warning lights illuminated after it rained; additionally, the Electronic Throttle Control (ETC) warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that water was entering the ABS module and the ABS module needed to be replaced. The mechanic notified the contact of NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
Dodge Journey 2014
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-10-01
- VIN: 3C4PDDEG9ET
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: The ABS module has failed. There was a recall R61 issued previously for this issue of moisture causing ABS module failures. The original recall was completed on this vehicle [XXX]. There is no documentation that the ABS module itself was replaced at that time since this is a tiered recall. The ABS module has now failed and there is evidence on the electrical plug that moisture was present during a recent inspection by an ASE certified mechanic. I took the car to Academy CJD dealership in Tipton, Indiana and they refused to perform the recall again since it supposedly had already been completed. They wanted to charge me a fee to 'diagnose' further. I contend that even though the recall or partial recall was previously completed, the ABS has failed due to the issue the original recall was supposed to prevent. I have a picture of the ABS electrical connector showing evidence of shorting due to moisture. Please let me know if Dodge should be required to complete the recall again, since the ABS failed again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dodge Journey 2014
- Date Of Incident: 2024-05-10
- Date Complaint: 2024-09-28
- VIN: 3C4PDCAB0ET
- Components: SERVICE BRAKES
- Summary: In May after tires rotated the abs warning lights started coming on took my dodge journey back to dealership they analyze it and found it was the abs system but there was no part to order to repair the system.
Dodge Journey 2017
- Date Of Incident: 2021-09-23
- Date Complaint: 2024-09-27
- VIN: 3C4PDCGG0HT
- Components: STEERING
- Summary: 2021 Tires had wear. Was told Rack and Pinion was out needed to be replaced. Should not drive due to possible loss of steering. Repairs with parts from Dodge. 2024 Ties had wear. Was told Rack and Pinion needed to be replaced. Should not drive due to possible loss of steering.
Dodge Journey 2020
- Date Of Incident: 2024-02-15
- Date Complaint: 2024-09-25
- VIN: 3C4PDCGB6LT
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE
- Summary: Backup camera works when it wants to. Most times it's upside down, or staticky. Dealership says the only fix is to replace it, but we can't afford that. It's a safety hazard.
Dodge Journey 2018
- Date Of Incident: 2024-09-18
- Date Complaint: 2024-09-21
- VIN: 3C4PDCAB4JT
- Components: EXTERIOR LIGHTING,SEAT BELTS,VEHICLE SPEED CONTROL
- Summary: My headlights become unseeable at times, its difficult to see the road. My cruise control has got stuck and at one point accelerated on its own, and my 3rd row seats have no seat belt buckles. No one has confirmed my vehicle. There has been some recalls.
Dodge Journey 2018
- Date Of Incident: 2024-09-21
- Date Complaint: 2024-09-21
- VIN: 3C4PDCGG7JT
- Components: UNKNOWN OR OTHER
- Summary: The active headrest deployed while sitting in the car hitting my wife's head. It is damaged and cannot be reset.
Latest 5 recalls Dodge Journey
The National Highway Traffic Safety Administration (NHTSA) has issued 50 recalls for different components of the Dodge Journey.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Dodge Journey 2018
- Report Received Date: 2022-09-29
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING
- Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
- Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
- Model: Dodge Journey 2017
- Report Received Date: 2022-09-29
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING
- Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
- Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
- Model: Dodge Journey 2018
- Report Received Date: 2018-08-09
- Manufacturer: Chrysler (FCA US LLC)
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
- Model: Dodge Journey 2018
- Report Received Date: 2018-08-09
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
- Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Consequence: A vehicle stall can increase the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
- Model: Dodge Journey 2018
- Report Received Date: 2018-06-14
- Manufacturer: Chrysler (FCA US LLC)
- Components: VISIBILITY:REARVIEW MIRRORS/DEVICES
- Summary: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence: If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.
Latest negative Dodge Journey car reviews
Latest positive Dodge Journey car reviews
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Vehicle year: 2018
It's true that Dodge hasn't updated the Journey since 2011 and it doesn't have some of the advanced electronics that its competitors do. However, if you're looking for an SUV at a great price, the Dodge Journey is the perfect choice. I've been driving it for a while now and I find it very comfortable and it handles the road well. I highly recommend getting the optional V6 engine as it's just right for this size of vehicle. I test drove the 4Cyl. version and found it to be underpowered. Overall, I think the Dodge Journey is a great option and dealers have some amazing deals going on right now.
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Vehicle year: 2019
It's true that Dodge hasn't updated the Journey since 2011 and it doesn't have some of the advanced electronics that its competitors do. However, if you're looking for an SUV at a great price, the Dodge Journey is the perfect choice. I've been driving it for a while now and I find it very comfortable and it handles the road well. I highly recommend getting the optional V6 engine, as the 4Cyl. version is underpowered for this size of vehicle. Overall, I think the Dodge Journey is a great option, especially with the phenomenal deals that dealers are offering right now.
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Vehicle year: 2013
I purchased this used 2013 Dodge Journey last September. It's the SXT with a V6 engine and 6-speed automatic. This vehicle is fantastic to ride in and is very quiet inside. I used to own a Honda CRV, but I replaced it with this Journey. The CRV was noisy and rode rough, but the Journey is quiet, rides very smoothly, and has excellent power. The V6 engine has more acceleration than I need. I drove the car to Florida and back, and it passed 90 percent of the cars going up inclines in the mountains. On steep upgrades, it outperformed most of the other cars and trucks on the road. It got 26 MPG on the freeway and 23 MPG in the city. I don't understand why there are so many negative reviews on this vehicle. It is the best vehicle I have ever owned. It currently has 122,000 miles on it, burns no oil at all, and is smooth and quiet. The AC works perfectly.
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Vehicle year: 2012
I'm so glad to hear that you're considering buying another one! This vehicle is truly amazing. The 8.4 inch screen with Nav is incredibly user-friendly, and I completely agree that other vehicles can be overwhelming with too many buttons. The ride is fantastic, and the leather finish is of top-notch quality.
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Vehicle year: 2009
I had some trouble starting my 2009 Dodge Journey SE, and eventually it stopped starting altogether. After replacing the battery, which worked for a while, I found a great shop that diagnosed the issue and replaced the Power Integrated Distribution Module RL692302-AE. Although the part from the Dodge Dealer was quite expensive at $919.00, it was definitely worth it to finally solve the problem. Now my Journey starts up with no issues at all! I just wanted to share my experience in case it helps someone else. Hope you're all happy and riding again!
Are you having problems with your Dodge Journey?
Reese Hills 2025-10-26
Vehicle year: 2009
I have owned my 2009 Dodge Journey since July 2008 and have experienced a few issues, including two recalls for the brakes and power inverter connectors. Although these issues were resolved, I am currently facing a challenge with water entering the car on the driver's side, which is causing the carpet and foam underneath to become soaked. Despite having the door seals changed, the problem persists. However, I am confident that the issue will be resolved as I am taking the car in for the third time tomorrow. It is worth noting that my car has only 15,500 miles on it, and as senior citizens living on a fixed income, we cannot afford to purchase another vehicle with one year still owed on this one. While I am frustrated with the situation, I am determined to find a solution and remain optimistic about the outcome.
Orion Wolf 2025-10-25
Vehicle year: 2010
I have owned about 20 Dodge vehicles over the years, but unfortunately, I have had a lot of problems with my latest one. The brake system has been particularly troublesome, and I have had to replace the pads and rotors twice in just 10 months. It's frustrating to know that Chrysler is aware of this issue but is unwilling to take responsibility. Additionally, the car model can only take one type of tire, which can be expensive at over $220 per tire, and there have been several recalls. One of the recalls is particularly concerning as the car can cut off due to the key fob system slipping from on to acc, which can be very dangerous and result in a loss of power steering and brakes. Despite speaking with Chrysler about these issues, they have denied any responsibility. Needless to say, I am disappointed and will not be revisiting Dodge.
Anthony Reilly 2025-10-17
Vehicle year: 2009
I read the reviews before purchasing my 2009 Dodge Journey in May of 2012. Although I have had this car for 2 1/2 years, it seems there have been some issues. I have had to replace multiple batteries, change the brakes nearly every 10,000 miles, and the tires have not been great. Additionally, I have had to replace a wheel sensor and the key fob doesn't always work, causing some delay in starting the car. There have also been some electrical problems where the alarm goes off and takes a while to stop. However, I believe that with proper maintenance, these issues can be resolved. It is worth noting that the value of the car has decreased significantly since I purchased it, but this is a common issue with many vehicles. If you are considering purchasing this car, I would recommend doing your research and making an informed decision.
Hugh Dietrich 2025-10-13
Vehicle year: 2009
Like many of you, I have also faced issues with my Dodge Journey. I came across this link http://www.change.org/petitions/dodge-journey-s-defects which sheds light on the problems faced by many others like us. It is disheartening to see that Dodge has not taken any action to fix these issues. The defects in brakes, win module and more have cost us $300 to $600 each time. I urge you to take a minute to sign the petition and share the link with others. Thank you, Mike.
Fred Jones 2025-10-11
Vehicle year: 2009
Hi there! I hope you're doing well. I wanted to share my experience with my 2009 Chrysler-brand vehicle. While I have had to replace the transmission once, as well as the brakes and tires a few times, I have found that regular maintenance has helped keep my car running smoothly. Recently, I had to replace the motor mount and starter, which was a bit of a hassle, but I'm glad I took care of it. While I understand that every car can have its quirks, I still enjoy driving my Chrysler and appreciate the value it has provided me over the years. Thanks for listening!