Dodge Journey problems
The Dodge Journey is a mid-size crossover SUV manufactured and marketed by Fiat Chrysler Automobiles' Dodge brand for model years 2009 to 2020 over a single generation, with a facelift for the 2011 model year. The Journey was styled by Ryan Nagode, and was marketed globally in both left- and right-hand drive, including as the Fiat Freemont.
Internally identified as the JC49, the Journey shares FCA's global D-segment platform with the Dodge Avenger and a nearly identical wheelbase to the outgoing short-wheelbase (SWB) Dodge Caravan.
Having debuted at the 2007 Frankfurt Motor Show, the Journey subsequently appeared at the 2009 Frankfurt Motor Show. All models were manufactured in Mexico at FCA's Toluca Assembly facility, with just over 1.1 million manufactured before production ended in 2020.
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Dodge Journey model years
Common Dodge Journey problems
The Dodge Journey, a mid-size crossover SUV, has been in production from 2009 to 2020. While the model has received positive reviews in later years, the initial models faced a variety of issues, ranging from the drivetrain to the electrical system. These problems affected the vehicle's performance and reliability, making early models a riskier choice for potential buyers.
- Brake Problems: Brake issues were the most prominent problem, especially in the 2009 model. These problems include premature brake and rotor wear, noisy brakes, and calipers that lock up. Such issues pose a significant safety risk for drivers, especially those who frequently travel at high speeds.
- Engine Issues: Engine problems were the second most common issue in faulty Dodge Journey years. These problems include a dying engine while driving, ticking sounds from the engine, and a check engine light that remains on. Engine issues can be both expensive and dangerous, making it crucial to invest in a more reliable model.
- Interior Accessory Troubles: Interior accessory troubles, such as issues with the vehicle's door or window, can be both a nuisance and an unnecessary expense. These problems can deal with anything from the vehicle's door to the car's window and everything in between.
- Interior Water Leaks: Interior water leaks can be a significant issue, especially in the 2010 model. This problem can lead to costly repairs and should be considered when purchasing a used Dodge Journey.
- Transmission Issues: Transmission problems can be a significant issue in the Dodge Journey, affecting the vehicle's performance and reliability.
- Electrical Problems: Electrical problems, such as issues with the remote keyless entry system, can be a common issue in the Dodge Journey.
- Overheating Engine: Overheating engine issues can be a significant problem in the Dodge Journey, affecting the vehicle's performance and reliability.
- Worn Out Brakes: Worn out brakes can be a safety risk and an unnecessary expense in the Dodge Journey.
- Head Gasket Problems: Head gasket problems can be a significant issue in the Dodge Journey, affecting the vehicle's performance and reliability.
- Malfunctioning Remote Keyless Entry: Malfunctioning remote keyless entry can be a significant inconvenience in the Dodge Journey.
When considering a used Dodge Journey, it is essential to research specific model years and consult consumer reviews before purchasing. It is also recommended to invest in thorough inspections and understand the vehicle's history to avoid future headaches. While the Dodge Journey has seen its ups and downs, the latter years presented better options for those seeking a balance of price, performance, and reliability.
Do Dodge Journeys have problems?
While the Dodge Journey may be reliable, some model years can run into issues like interior water leaks, a malfunctioning remote keyless entry system, an overheating engine, head gasket damage, and premature wear on brakes.
Is a Dodge Journey a reliable vehicle?
Overall, the Dodge Journey is a decent vehicle in reliability. Although there are a few faults with the model, it's a decent ride if you invest in one of the best years.
Do Dodge Journeys have transmission issues?
Dodge has announced that 26299 vehicles have been affected by a Transmission recall.
Why was Dodge Journey discontinued?
Dodge discontinued the Journey in 2020. The reasons for its demise were likely its aging platform and increasing competition in the mid-size SUV segment.
Percentage distribution of complaints by Dodge Journey years
We have researched Dodge problems and analysed all the complaints filed against Dodge Journey cars and compiled the top 5 most problematic Dodge Journey model years:
Below you can see the percentage distribution of known problems by Dodge Journey model years.
Distribution of the number of complaints by Dodge Journey years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Dodge Journey car problems categorized by type of issue
After analysing all complaints related to Dodge Journey , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Service brakes problems
- Engine problems
- Air bags problems
- Unknown or other problems
The graph below shows statistics for all Dodge Journey vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Journey model years
A total of 201 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Journey model years
There were a total of 101 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Journey model years
There were a total of 236 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Journey model years
There were a total of 1 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 5159 complaints about various vehicle components related to the Dodge Journey . Below are the 25 most recent complaints reported for Dodge Journey vehicles.
Latest 25 complaints
Dodge Journey 2018
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-24
- VIN: 3C4PDCAB7JT
- Components: SEATS
- Summary: While care was parked, daughter (11yo) leaned around passenger seat with her forearm against the left side of the head rest to talk to her mother. Randomly and suddenly the head rest safety mechanism deployed. No one was seriously injured but it did leave a mark on my daughter's arm. Looks like the plastic inside is cracked on the right side where the pin holds the restraining pin that keeps the headrest from deploying. Have not taken yet to the dealer. There were no warning signs prior to deployment. Potentially could've been worse if someone was sitting in the seat when it occurred.
Dodge Journey 2010
- Date Of Incident: 2024-09-05
- Date Complaint: 2024-10-22
- VIN: 3D4PH5FV2AT
- Components: SEATS
- Summary: My active headrests on the front seats have suddenly sprung, i.e. they have opened up. The car was parked in my yard, no other vehicles around, no accident/fender bender. I went out one day and the headrests were both opened up. This is a known problem for Dodge (at the time it happened, I researched) and they did extend the warranty for ten years; however, my vehicle is a 2010 so past that extended warranty. This is an expensive fix. I am a senior on a fixed income and wonder if there is any way to remedy this problem?
Dodge Journey 2015
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-22
- VIN: 3C4PDCGGXFT
- Components: SEATS
- Summary: Passenger Side Head Rest deployed. Plastic Clips Broke.
Dodge Journey 2013
- Date Of Incident: 2024-08-28
- Date Complaint: 2024-10-13
- VIN: 3C4PDCAB4DT
- Components: SERVICE BRAKES
- Summary: I was driving to work and my ABS and Traction control light came on while driving in the rain and started hydroplaning on the highway now my brakes are not working properly
Dodge Journey 2012
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-10
- VIN: 3C4PDCBG6CT
- Components: POWER TRAIN
- Summary: The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission and observed metal shavings inside the transmission casing. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 124,000.
Dodge Journey 2018
- Date Of Incident: 2024-10-02
- Date Complaint: 2024-10-09
- VIN: 3C4PDCAB1JT
- Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
- Summary: My Cadillac converter is going bad. I only had my truck for 3yrs now. Also the steering and suspension diag/power steering system flush. Can I get a feed back to what shall I do or what can be done. Feel free and contact me at [XXX] mobile number. Email [XXX] Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dodge Journey 2019
- Date Of Incident: 2024-10-08
- Date Complaint: 2024-10-09
- VIN: 3C4PDCBB5KT
- Components: ELECTRICAL SYSTEM
- Summary: Rear camera only turns on 30% of the time. The camera is in the rear view mirror and when it doesn’t work it puts a black screen in the rear view mirror putting many lives in danger.
Dodge Journey 2018
- Date Of Incident: 2024-09-28
- Date Complaint: 2024-10-07
- VIN: 3C4PDCGGXJT
- Components: SEATS
- Summary: The contact owns a 2018 Dodge Journey. The contact stated while driving at approximately 5 MPH, the passenger’s side headrest detached. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the passenger’s side headrest needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
Dodge Journey 2012
- Date Of Incident: 2024-07-26
- Date Complaint: 2024-10-02
- VIN: 3C4PDCAB0CT
- Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
- Summary: The contact owns a 2012 Dodge Journey. The contact stated that after it rained, the ABS warning light illuminated, and the speedometer gauge dropped to "0 MPH”. The contact stated that the warning lights illuminated after it rained; additionally, the Electronic Throttle Control (ETC) warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that water was entering the ABS module and the ABS module needed to be replaced. The mechanic notified the contact of NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
Dodge Journey 2014
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-10-01
- VIN: 3C4PDDEG9ET
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: The ABS module has failed. There was a recall R61 issued previously for this issue of moisture causing ABS module failures. The original recall was completed on this vehicle [XXX]. There is no documentation that the ABS module itself was replaced at that time since this is a tiered recall. The ABS module has now failed and there is evidence on the electrical plug that moisture was present during a recent inspection by an ASE certified mechanic. I took the car to Academy CJD dealership in Tipton, Indiana and they refused to perform the recall again since it supposedly had already been completed. They wanted to charge me a fee to 'diagnose' further. I contend that even though the recall or partial recall was previously completed, the ABS has failed due to the issue the original recall was supposed to prevent. I have a picture of the ABS electrical connector showing evidence of shorting due to moisture. Please let me know if Dodge should be required to complete the recall again, since the ABS failed again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dodge Journey 2014
- Date Of Incident: 2024-05-10
- Date Complaint: 2024-09-28
- VIN: 3C4PDCAB0ET
- Components: SERVICE BRAKES
- Summary: In May after tires rotated the abs warning lights started coming on took my dodge journey back to dealership they analyze it and found it was the abs system but there was no part to order to repair the system.
Dodge Journey 2017
- Date Of Incident: 2021-09-23
- Date Complaint: 2024-09-27
- VIN: 3C4PDCGG0HT
- Components: STEERING
- Summary: 2021 Tires had wear. Was told Rack and Pinion was out needed to be replaced. Should not drive due to possible loss of steering. Repairs with parts from Dodge. 2024 Ties had wear. Was told Rack and Pinion needed to be replaced. Should not drive due to possible loss of steering.
Dodge Journey 2020
- Date Of Incident: 2024-02-15
- Date Complaint: 2024-09-25
- VIN: 3C4PDCGB6LT
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE
- Summary: Backup camera works when it wants to. Most times it's upside down, or staticky. Dealership says the only fix is to replace it, but we can't afford that. It's a safety hazard.
Dodge Journey 2018
- Date Of Incident: 2024-09-18
- Date Complaint: 2024-09-21
- VIN: 3C4PDCAB4JT
- Components: EXTERIOR LIGHTING,SEAT BELTS,VEHICLE SPEED CONTROL
- Summary: My headlights become unseeable at times, its difficult to see the road. My cruise control has got stuck and at one point accelerated on its own, and my 3rd row seats have no seat belt buckles. No one has confirmed my vehicle. There has been some recalls.
Dodge Journey 2018
- Date Of Incident: 2024-09-21
- Date Complaint: 2024-09-21
- VIN: 3C4PDCGG7JT
- Components: UNKNOWN OR OTHER
- Summary: The active headrest deployed while sitting in the car hitting my wife's head. It is damaged and cannot be reset.
Latest 5 recalls Dodge Journey
The National Highway Traffic Safety Administration (NHTSA) has issued 50 recalls for different components of the Dodge Journey.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Dodge Journey 2018
- Report Received Date: 2022-09-29
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING
- Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
- Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
- Model: Dodge Journey 2017
- Report Received Date: 2022-09-29
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING
- Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
- Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
- Model: Dodge Journey 2018
- Report Received Date: 2018-08-09
- Manufacturer: Chrysler (FCA US LLC)
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
- Model: Dodge Journey 2018
- Report Received Date: 2018-08-09
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
- Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Consequence: A vehicle stall can increase the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
- Model: Dodge Journey 2018
- Report Received Date: 2018-06-14
- Manufacturer: Chrysler (FCA US LLC)
- Components: VISIBILITY:REARVIEW MIRRORS/DEVICES
- Summary: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence: If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.
Latest negative Dodge Journey car reviews
Latest positive Dodge Journey car reviews
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Vehicle year: 2019
I'm so glad to hear that you found the perfect car for your family! The 2018 Crossroad AWD in pitch black with black leather interior and black rims sounds like a great choice. It's wonderful that it has the technology you were hoping for and the third row that you needed. I'm happy to hear that all three of your grandkids fit comfortably in the car, with two of them in the third row and the smallest one rear-facing in the second row. It's great to hear that you're excited to experience Maine's winter months in your new car. If anyone is looking for a new car to transport kids around in, I would definitely recommend the Crossroad. Thanks for sharing your experience!
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Vehicle year: 2017
I hope you're doing well! I just wanted to share my experience with the Dodge Journey. I traded in my Honda Civic for it and I have to say, I'm really happy with my decision. I've had it for two years now and put 30k miles on it, and it still drives like the day I bought it! I haven't had any mechanical issues, and the gas mileage has actually improved. It's been the easiest vehicle I've ever had to live with. I use the storage compartments under the passenger seat and the coolers under the floor in the back all the time! The only thing I wish it had was adaptive cruise control and blind spot monitoring, but for the price, I can't complain too much. Overall, I'm really happy with my purchase and would definitely recommend the Dodge Journey to anyone looking for a reliable and spacious vehicle.One concern you mentioned is reliability, but I'm glad to hear that you haven't experienced any issues with your transmission, brakes, or engine components. It's great to hear that the ride is smooth and quiet, even though there is a slight creak from the trim piece around the infotainment screen on occasion. Overall, it sounds like you're going to be very happy with this car. It may take some getting used to after the Civic, but you can't argue that it's an extremely versatile vehicle. If all goes well with reliability, I'm sure you'll keep this SUV for a long time!
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Vehicle year: 2020
Plenty of front seat headroom and legroom for larger drivers. Third row seating is great if you have to drive a bunch of kids around. There are two built-in coolers under the back seat floor mat, each of which can hold a 12 pack, for long trips. Power and handling are not great, but adequate for getting from point A to point B. I have been getting about 28 mpg on the highway with the 2.4L 4-cylinder engine. No problems so far.
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Vehicle year: 2018
Excellent value, smooth ride and handling with the best cargo space in the class. The very good sound system, with on the steering wheel controls, helps keep your eyes on the road, not the radio. Nothing else on the market matches the features with the price. I would highly recommend it for any space-hungry family!
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Vehicle year: 2013
This car is so easy to drive and has some serious power when you need it. As a rideshare driver, my passengers always compliment how comfortable, spacious, and smooth the ride is. Since purchasing this car, my ratings have significantly improved. It's a great investment that won't disappoint!
Are you having problems with your Dodge Journey?
Wilton Beer 2025-03-27
Vehicle year: 2009
My '2009' Journey was a beautiful showroom car, but unfortunately, it has not lived up to my expectations. I have had to replace the rotors and brakes every 10,000 miles, and it has trouble starting three times a week. Additionally, there is a loud grinding noise whenever I turn the wheel, which is concerning. Despite taking it to the dealer, they were unable to identify the issue, and now that the warranty has expired, they are unwilling to help. Based on my experience, I would not recommend purchasing a Dodge. Thank you for considering my feedback.
Armani Senger 2025-03-26
Vehicle year: 2009
Hi there! I have a 2009 Journey with the V6 2WD. It would be great if others could share the drive trains on their cars. I had an issue with my front brakes after 29,000 miles - they were making a grinding noise, the brake pedal was pulsing, and the wheels were wobbling. I brought it to the dealer, but they told me everything was okay. However, the noise persisted, so I checked the brakes myself and found that the pads were cracked. I brought it back to the dealer, and they fixed the car. If you're experiencing a similar issue, I recommend demanding that the dealer inspect the brake pads, even if they say they see no problem. Also, I wanted to mention that the door wire harness is a serious problem, and there has been a recall for it. Lastly, has anyone had a caliper pin fall out from the rear brakes? It happened to me. Thanks for your help!
Camryn Herman 2025-03-14
Vehicle year: 2015
I purchased a 2015 Dodge Journey brand new from the dealership. Unfortunately, after just two weeks, the car started jerking and I had to take it back to the dealership. Although the issue was resolved, three years later, the car suddenly stopped working and wouldn't go into drive or reverse. Thankfully, we were close to my house and had it towed to the dealer. Unfortunately, it took two weeks for them to diagnose the issue. Although the warranty has now expired, we have noticed that the car is making a noise when we shift gears. We are unsure of what to do and are feeling frustrated with the situation. Despite our negative experience, we will continue to explore other car options in the future.
Benny Cormier 2025-03-10
Vehicle year: 2014
There are some aspects of the car that could be improved, such as the weak performance and the interior full of cheap, shiny black plastic. However, the car has some great features such as individualistic exterior design, comfortable seats, and neat storage solutions for all your family's stuff. Additionally, the seven seat feature is awesome in a car of this size and price range, making it a great value. Although the seat belts look like something from the 80s and there is an odd noise coming from the engine compartment on cold start at 32k miles, the car is still a great choice for families.
Harrison Grimes 2025-03-04
Vehicle year: 2013
This is a great value for what is offered in terms of options. However, like every other American vehicle I've purchased, things that shouldn't break often do. Here are some examples of things that have gone wrong or broken on this less than four-year-old vehicle: 1. The Nav/Radio 8.4 Uconnect had to be replaced at 30,000 miles because it stopped working. 2. The plastic piece that covers the metal components on the outside part of the front seats (driver and passenger) broke due to cheap plastic and poor design. 3. At 73,000 miles, the torque converter failed and the transmission needed to be overhauled. The vehicle had to be towed to the dealership for repair and took four days before it was returned. The good news is that everything that needed to be fixed or replaced was under factory warranty, so there was no monetary cost to me, only frustration and aggravation. If I had known that these items were going to fail/break, I would have traded the vehicle in at 36,000 miles because that is the useful life of a Dodge vehicle.