2017 Chrysler Pacifica hybrid problems
The Chrysler Pacifica is a minivan produced by the Chrysler division of Stellantis. It is unrelated to the discontinued crossover and concept vehicles by the same name and replaced the Chrysler Town & Country for the 2017 model year. It is positioned as the higher-end Chrysler minivan, above the Dodge Grand Caravan until 2020 and above the Chrysler Voyager (rebadged as the Chrysler Grand Caravan in Canada) since 2020.
The minivan is produced with two powertrains, a 3.6 L gasoline-powered engine and a plug-in hybrid. The plug-in hybrid version has a 16-kWh lithium-ion battery that can propel the car up to 33 mi (53 km) on electric power alone. The gasoline-only version of the Pacifica minivan went on sale in mid-2016, while the plug-in hybrid version became available in early 2017.
History
Development
In June 2013, it was reported that Chrysler was preparing to produce a new generation of its Town & Country minivan at the Windsor Assembly Plant, with production set to begin in 2015 and a release for the 2017 model year. An industry analyst reported that the new version would possibly be a crossover utility vehicle in the vein of the Pacifica.
In 2015, FCA CEO Sergio Marchionne announced that it would invest $2 billion in developing a new minivan, and overhauling the Windsor Assembly Plant to facilitate its production. A company issued plan of future vehicles revealed that a new Town & Country would begin production in February 2016 for the 2017 model year, and that the final-generation Dodge Grand Caravan would be maintained in parallel with the new Town & Country as a lower-cost option during the 2017 model year, after which it will be discontinued. Marchionne has been against "duplicate investments" in product development—a strategy reflected by his reduction of badge-engineering between FCA US's domestic marques.
On November 3, 2015, FCA filed to have its trademark registration on the Pacifica brand renewed; FCA's Head of Passenger Car Brands Timothy Kuniskis denied that this was related to any new products and that it was standard industry practice to continue renewing its trademarks because "you don't want to lose names. Establishing new names is expensive."
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Common 2017 Chrysler Pacifica hybrid problems
The 2017 Chrysler Pacifica Hybrid is a popular minivan known for its spacious interior, fuel efficiency, and advanced safety features. However, like all vehicles, it has encountered certain issues that have affected its performance and reliability.
One of the most common problems reported by owners is intermittent electrical shorts.
Another common problem reported by owners is premature battery failure.
Transmission shift quality issues have also been reported by owners of the 2017 Chrysler Pacifica Hybrid. Some owners have experienced extremely harsh and sudden gear changes, particularly at speeds between 10 mph and 25 mph. These issues can be caused by various factors, such as worn-out transmission components or faulty sensors.
Power sliding door problems have also been reported by several owners of the 2017 Chrysler Pacifica Hybrid. These issues can range from failing electronics that prevent the doors from opening properly to doors that never shut properly on the first try. Some owners have reported that using the automatic close feature can cause the doors to open instead of closing.
In addition to these common problems, there have also been reports of engine problems, such as stalling, misfiring, reduced power, and overheating.
While these issues can be frustrating and potentially dangerous, it's important to note that not all 2017 Chrysler Pacifica Hybrids will experience these problems. Some owners have reported few or no issues with their vehicles. However, it's always a good idea to have any potential issues inspected and addressed by a qualified mechanic before they become more serious.
What is the problem with the Chrysler Pacifica Hybrid engine?
What causes the 2023 Chrysler Pacifica Hybrid problem? The issue related to the 2023 Pacifica Hybrid recall is caused by a defective wiring connector inside of the vehicle's transmission. The transmission wiring connector can short-circuit, causing the vehicle to stall out or the engine to shut off.
What issues does a 2017 Chrysler Pacifica have?
Owner Reported Trouble Spots
- Climate System. AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage. ...
- Transmission Minor. ...
- Paint And Trim. ...
- In-car Electronics. ...
- Electrical Accessories. ...
- Noises And Leaks. ...
- Steering And Suspension. ...
- Engine Minor.
How reliable are Chrysler Pacifica Hybrid?
Quality and Reliability 67.0/100
The 2024 Pacifica Hybrid has a predicted reliability score of 71 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
How long will battery last on Pacifica hybrid?
between 3 to 5 years
Your 2021 Chrysler Pacifica Hybrid battery will generally last between 3 to 5 years, but that can differ heavily depending on weather conditions battery size, type of battery, and driving habits. Even still, just because your battery isn't completely dead, doesn't mean it's operating accurately.
What is the problem with the Chrysler Pacifica hybrid?
The recall by Fiat Chrysler Automobiles, now part of Stellantis, was for 2017 and 2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between Aug. 12, 2016, and Aug. 7, 2018. The recall addressed fires that may originate in the high-voltage battery pack assembly while the vehicle is off and plugged in.
What are the electrical problems with Chrysler Pacifica 2017?
Chrysler has announced that 4846885 vehicles have been affected by a Electrical System recall. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Is 2017 a good year for Chrysler Pacifica?
2017 Chrysler Pacifica Review. The all-new for 2017 Chrysler Pacifica is the most technologically advanced minivan ever. Delivering unprecedented functionality efficiency and performance the Pacifica is the ultimate family vehicle and the North American Utility Vehicle of the Year.
How reliable are Chrysler Pacifica hybrid?
Quality and Reliability 67.0/100
The 2024 Pacifica Hybrid has a predicted reliability score of 71 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
2017 Chrysler Pacifica hybrid complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2017 Chrysler Pacifica hybrid.
You can leave your car complaint via the special form below.
2017 Chrysler Pacifica hybrid recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2017 Chrysler Pacifica hybrid.
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: HYBRID PROPULSION SYSTEM
- Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Consequence: A vehicle fire increases the risk of injury.
- Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. A second notice will be sent once the final remedy is available, anticipated 4th Quarter 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: HYBRID PROPULSION SYSTEM
- Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
- Consequence: A vehicle fire increases the risk of injury.
- Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11.
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- Summary: Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
- Consequence: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
- Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
- Manufacturer: Chrysler (FCA US LLC)
- Components: HYBRID PROPULSION SYSTEM
- Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
- Consequence: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
- Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
- Manufacturer: Chrysler (FCA US LLC)
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
- Consequence: The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
- Manufacturer: Chrysler (FCA US LLC)
- Components: HYBRID PROPULSION SYSTEM: INVERTER
- Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
- Consequence: A vehicle that suddenly cannot be driven, increases the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
Negative 2017 Chrysler Pacifica hybrid car reviews
Positive 2017 Chrysler Pacifica hybrid car reviews
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Most dealers were not willing to sell at invoice, which doesn't mean much anyway as it was only a little over $100 less than MSRP. It's difficult to know the actual cost these days, as dealers are paid based on monthly volume sold. However, I was fortunate enough to find a dealer who was willing to sell the hybrid at what they called employee pricing. That worked out to a little over $3k off MSRP, so I took the leap and made the purchase.
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We really appreciate the spacious room in this vehicle, especially with the third row seats that can be flattened for storage or transporting large items. While the Mopar voice connect feature can be a bit finicky and the navigation system is not as accurate as using your phone, we still find it to be a great addition. However, we do not recommend getting the Mopar wireless charging station as it requires a specific phone case that may not be compatible with all phone types, and the charging plate is inconveniently located on the floor of the car. It is much easier to simply use a USB cable to charge your phone. On the other hand, we absolutely love the triple pane sun roof and the hands-free opening of doors. As for the hybrid charging, we are not sure about the cost savings compared to just using gas, but with the included 110v charger, it takes about 13 hours to fully charge and provides about 30 miles of driving. The third row back seat may be a bit cramped for taller passengers, but it is perfect for children. Speaking of which, our 3-year-old loves the video aspect, although it can be difficult for him to reach the controls for the other touch pad options unless we move the seat forward. If you have the option, we recommend ordering the van from the factory with the 18
Additional sources
More sources of information about 2017 Chrysler Pacifica hybrid problems:
Thoughts on buying a used 2017 Pacifica? : r/ChryslerPacifica
Apr 29, 2023 ... I'm looking at a 2017 Chrysler Pacifica Limited. It's the gas version with 83,000 miles, but otherwise seems to be in great condition.
2017 Chrysler Pacifica Problems Worth Knowing About ...
Jan 26, 2021 ... Intermittent electrical shorts; Premature battery failure; Transmission shift quality issues; Power sliding door problems. Red 2017 Chrysler ...
2017 Chrysler Pacifica Reliability - Consumer Reports
Owner Reported Trouble Spots · Climate System · Transmission Minor · Paint And Trim · In-car Electronics · Electrical Accessories · Noises And Leaks · Steering And ...
Common problems with 2021+ Pacifica? New to Forum | 2017+ ...
Mar 13, 2024 ... I'm new to the forum here! Just bought a 21' Pacifica Touring L AWD (my first Chrysler product). I usually buy Toyotas, Mazdas, Hondas but my ...
2017-2022 Chrysler Pacifica Problems (2024) | Cali Lemon Lawyers
Jan 5, 2023 ... Some of the most common issues reported by owners include rough shifting, delayed shifting, complete transmission failure, and transmission ...
Other years of Chrysler Pacifica hybrid
Are you having problems with your 2017 Chrysler Pacifica hybrid?
Pete O'Keefe 2024-05-18
Hi there! I hope you're doing well. I wanted to share my experience with my Pacifica PHEV. I had been enjoying it for 6 years, but unfortunately, just before bringing it in for the battery recall, I started experiencing multiple cylinder misfires. It was a frustrating situation, but after 5 months, the dealer and Chrysler were able to fix the two issues. I did some research and found out that according to the California lemon law, we can ask corporate to buy back the vehicle if it cannot be repaired within 30 days. Just thought I'd share that with you in case it's helpful!