Chrysler Pacifica hybrid problems
The Chrysler Pacifica is a minivan produced by the Chrysler division of Stellantis. It is unrelated to the discontinued crossover and concept vehicles by the same name and replaced the Chrysler Town & Country for the 2017 model year. It is positioned as the higher-end Chrysler minivan, above the Dodge Grand Caravan until 2020 and above the Chrysler Voyager (rebadged as the Chrysler Grand Caravan in Canada) since 2020.
The minivan is produced with two powertrains, a 3.6 L gasoline-powered engine and a plug-in hybrid. The plug-in hybrid version has a 16-kWh lithium-ion battery that can propel the car up to 33 mi (53 km) on electric power alone. The gasoline-only version of the Pacifica minivan went on sale in mid-2016, while the plug-in hybrid version became available in early 2017.
History
Development
In June 2013, it was reported that Chrysler was preparing to produce a new generation of its Town & Country minivan at the Windsor Assembly Plant, with production set to begin in 2015 and a release for the 2017 model year. An industry analyst reported that the new version would possibly be a crossover utility vehicle in the vein of the Pacifica.
In 2015, FCA CEO Sergio Marchionne announced that it would invest $2 billion in developing a new minivan, and overhauling the Windsor Assembly Plant to facilitate its production. A company issued plan of future vehicles revealed that a new Town & Country would begin production in February 2016 for the 2017 model year, and that the final-generation Dodge Grand Caravan would be maintained in parallel with the new Town & Country as a lower-cost option during the 2017 model year, after which it will be discontinued. Marchionne has been against "duplicate investments" in product development—a strategy reflected by his reduction of badge-engineering between FCA US's domestic marques.
On November 3, 2015, FCA filed to have its trademark registration on the Pacifica brand renewed; FCA's Head of Passenger Car Brands Timothy Kuniskis denied that this was related to any new products and that it was standard industry practice to continue renewing its trademarks because "you don't want to lose names. Establishing new names is expensive."
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Chrysler Pacifica hybrid model years
Common Chrysler Pacifica hybrid problems
Based on the complaints from owners of the Chrysler Pacifica Hybrid, several common problems have been reported:
- Transmission Issues:
- Owners have experienced problems with the nine-speed automatic transmission, including jerking, failure to shift gears, and abrupt gear shifts. Some have even faced complete transmission failures, leading to the car being stuck in park with jammed brakes.
- The transmission can exhibit erratic behavior on steep hills, causing it to select incorrect gears, and issues can arise when using adaptive cruise control, resulting in alarming noises and potential failures.
- Battery and Charging Problems:
- Concerns have been raised regarding the battery pack and hybrid system of the Pacifica Hybrid. Owners have reported issues with the lithium-ion battery, engine stalling due to battery failures, and charging system malfunctions.
- The 2024 Pacifica Hybrid, similar to its predecessors, has faced complaints about battery performance, with some owners experiencing unexpected shutdowns due to faults in the hybrid battery.
- Electrical Glitches:
- The Pacifica Hybrid has been prone to electronic glitches, affecting various components like the on-board display, rearview camera, and even the sliding doors, which can open or close unexpectedly.
- Recalls have been issued for wiring connector problems inside the transmission, leading to power loss and engine shutdowns, with concerns about the effectiveness of the recall repairs in preventing these issues.
- Safety Concerns:
- Safety issues have been reported, such as brakes catching fire, stereo malfunctions, sagging doors, and unexpected incidents like the ceiling vent falling out and rear hatch slamming shut.
- Some owners have faced significant safety risks, like brake fires, which have led to legal actions against Chrysler due to the lack of response and resolution to these critical safety concerns.
These problems highlight a range of issues faced by owners of the Chrysler Pacifica Hybrid, encompassing transmission failures, battery and charging system malfunctions, electrical glitches, and safety hazards. The recurring nature of these complaints underscores the need for thorough investigations and effective solutions to address these persistent issues in the Pacifica Hybrid models.
What is the problem with the Chrysler Pacifica Plug-In Hybrid?
The recall by Fiat Chrysler Automobiles, now part of Stellantis, was for 2017 and 2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between Aug. 12, 2016, and Aug. 7, 2018. The recall addressed fires that may originate in the high-voltage battery pack assembly while the vehicle is off and plugged in.
What is the lawsuit against the Chrysler Pacifica Hybrid?
According to the class action lawsuit, FC USA LLC placed unsolicited robocalls to consumers regarding its Chrysler Pacifica Hybrid minivans. The class action lawsuit plaintiffs claim these calls violated the Telephone Consumer Protection Act (TCPA).
How long will a Chrysler Pacifica hybrid battery last?
between 3 to 5 years
Your 2021 Chrysler Pacifica Hybrid battery will generally last between 3 to 5 years, but that can differ heavily depending on weather conditions battery size, type of battery, and driving habits. Even still, just because your battery isn't completely dead, doesn't mean it's operating accurately.
Is a Pacifica Hybrid a good vehicle?
In addition to being space efficient, a minivan should also be fuel efficient. The Pacifica Limited we tested delivered an impressive 31 mpg on our 75-mph highway fuel-economy route. According to the EPA, the Pacifica Hybrid can travel up to 33 miles on electric power and is rated at 84 MPGe combined.
Percentage distribution of complaints by Chrysler Pacifica hybrid years
We have researched Chrysler problems and analysed all the complaints filed against Chrysler Pacifica hybrid cars and compiled the top 5 most problematic Chrysler Pacifica hybrid model years:
- Chrysler Pacifica hybrid 2021
- Chrysler Pacifica hybrid 2022
- Chrysler Pacifica hybrid 2020
- Chrysler Pacifica hybrid 2017
- Chrysler Pacifica hybrid 2018
Below you can see the percentage distribution of known problems by Chrysler Pacifica hybrid model years.
Distribution of the number of complaints by Chrysler Pacifica hybrid years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Chrysler Pacifica hybrid car problems categorized by type of issue
After analysing all complaints related to Chrysler Pacifica hybrid , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Hybrid propulsion system problems
- Engine problems
- Power train problems
- Back over prevention problems
The graph below shows statistics for all Chrysler Pacifica hybrid vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Pacifica hybrid model years
A total of 1 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 35 complaints about various vehicle components related to the Chrysler Pacifica hybrid . Below are the 25 most recent complaints reported for Chrysler Pacifica hybrid vehicles.
Latest 25 complaints
Chrysler Pacifica hybrid 2022
- Date Of Incident: 2024-10-07
- Date Complaint: 2024-10-22
- VIN: 2C4RC1L74NR
- Components: POWER TRAIN
- Summary: The contact rented 2022 Chrysler Pacifica Hybrid. The contact stated that while her son was driving 75 MPH, the vehicle lost motive power and the vehicle decelerated to 3 MPH. In addition, the contact stated that an unknown warning light indicating to stop the vehicle and stop driving was illuminated. The vehicle was driven to the shoulder of the roadway. The contact stated that the failure occurred while driving on a busy highway, while driving out of state. The contact stated that when the failure occurred, it was such a scary situation. The contact contacted the Budget Rental Cars where the vehicle was rented. The contact stated that a replacement vehicle was provided. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Chrysler Pacifica hybrid 2021
- Date Of Incident: 2024-10-07
- Date Complaint: 2024-10-21
- VIN: 2C4RC1S72MR
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Chrysler Pacifica hybrid 2021
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-03
- VIN: 2C4RC1S7XMR
- Components: ENGINE,HYBRID PROPULSION SYSTEM
- Summary: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 60 MPH, the check engine warning light illuminated. The vehicle was diagnosed, and it was determined that the battery had failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM). The manufacturer was not notified of the failure. The failure mileage was 30,000.
Chrysler Pacifica hybrid 2022
- Date Of Incident: 2024-09-16
- Date Complaint: 2024-09-16
- VIN: 2C4RC1S71NR
- Components: ENGINE
- Summary: The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that the message that the vehicle would attempt to shut off was displayed. The vehicle was able to restart; however, the failure recurred, with the same message displayed. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,063.
Chrysler Pacifica hybrid 2021
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-08-01
- VIN: 2C4RC1L76MR
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Chrysler Pacifica hybrid 2021
- Date Of Incident: 2023-05-16
- Date Complaint: 2024-06-04
- VIN: 2C4RC1S74MR
- Components: ENGINE
- Summary: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 70 MPH on the freeway, the vehicle lost power and stalled. After several minutes, the vehicle restarted. The “Service Engine - Stop Soon” message was displayed. The vehicle had previously been taken to the local dealer, Huntington Beach Chrysler Dodge Jeep (16701 Beach Blvd., Huntington Beach, CA 92647), where the computer was programmed, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 60,682.
Chrysler Pacifica hybrid 2022
- Date Of Incident: 2024-04-17
- Date Complaint: 2024-04-19
- VIN: 2C4RC1N78NR
- Components: POWER TRAIN,LATCHES/LOCKS/LINKAGES
- Summary: The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated while driving 10 MPH, the drivers’ side rear door opened unexpectedly. The contact’s daughter had to grasp and hold the door until the contact was able to pull over the vehicle to the side of the road. Additionally, the contact stated that the vehicle started to drift and noticed a failure with the transmission. No warning lights were illuminated. The contact stated that the transmission was previously repaired by the dealer, but the failure persisted. The dealer was contacted but a diagnostic test was not performed. The manufacturer was notified of the failure from the dealer and a case was opened. The failure mileage was approximately 23,756.
Chrysler Pacifica hybrid 2021
- Date Of Incident: 2024-01-12
- Date Complaint: 2024-03-12
- VIN: 2C4RC1L77MR
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that while starting the vehicle, several unknown warning lights were illuminated. Additionally, the rotatory gear shift dial was unmovable, and the vehicle failed to turn off while depressing the Push to Start button. The contact stated that he was able to turn off the vehicle after 3-4 minutes. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The contact stated that the failure occurred on four occasions. The vehicle was taken to the dealer, where it was diagnosed that the power inverter module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 30,000.
Chrysler Pacifica hybrid 2022
- Date Of Incident: 2024-03-06
- Date Complaint: 2024-03-07
- Components: ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM
- Summary: The contact rented a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at approximately 70 MPH, there was a message that stated the vehicle was going to shut down. The check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was pushed to the side of the road. The vehicle was towed to a car rental office. The manufacturer was not notified of the failure. The failure mileage was approximately 35,504. The VIN was not available.
Chrysler Pacifica hybrid 2021
- Date Of Incident: 2023-12-09
- Date Complaint: 2023-12-13
- VIN: 2C4RC1S71MR
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the roadway. The vehicle was restarted but failed to accelerate as intended. The contact stated that the vehicle was not able to exceed 3 MPH. The vehicle stalled three additional times. The vehicle was restarted each time. The check engine and reduced power warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the APIM module needed to be replaced. The vehicle was not repaired. The dealer notified the manufacturer of the failure and was asked to perform more tests. The manufacturer declined to approve the repairs on the vehicle. The failure mileage was 53,000.
Chrysler Pacifica hybrid 2021
- Date Of Incident: 2023-04-15
- Date Complaint: 2023-08-28
- VIN: 2C4RC1S71MR
- Components: ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM
- Summary: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 70 MPH, the vehicle inadvertently lost motive power before stalling. The contact was able to safely coast to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality. The service battery system warning light was illuminated. The vehicle was taken to the dealer, who related the failure to NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) but the VIN was not included. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 46,000.
Chrysler Pacifica hybrid 2022
- Date Of Incident: 2023-07-15
- Date Complaint: 2023-08-24
- VIN: 2C4RC1L71NR
- Components: ENGINE
- Summary: The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving approximately 70 MPH, the vehicle stalled and was restarted after five minutes. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was approximately 28,000.
Chrysler Pacifica hybrid 2020
- Date Of Incident: 2023-07-09
- Date Complaint: 2023-07-18
- VIN: 2C4RC1N70LR
- Components: ENGINE
- Summary: The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 75 MPH, the vehicle independently accelerated and slowed down with a message to “Pull Over Safely – Engine Will Shut down” displayed. The contact pulled over and the vehicle shut off. The contact was able to restart the vehicle, but the failure persisted. The vehicle was towed to the dealer and the contact was informed that software update needed to be performed. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted, and a case was filed but no assistance was provided. The failure mileage was 58,000.
Chrysler Pacifica hybrid 2020
- Date Of Incident: 2023-07-06
- Date Complaint: 2023-07-12
- VIN: 2C4RC1N78LR
- Components: ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM
- Summary: The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled. The contact stated that after waiting for approximately 15 minutes, the vehicle failed to restart and was towed to the residence. The contact stated that prior to the failure the vehicle was repaired June 16, 2023, under NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Chrysler Pacifica hybrid 2021
- Date Of Incident: 2023-03-11
- Date Complaint: 2023-05-23
- VIN: 2C4RC1L71MR
- Components: ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM
- Summary: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that he attempted to use the key fob to unlock the doors, but the doors failed to unlock. The contact stated that he was able to use the key to manually unlock the doors. The contact stated that after starting the vehicle, the vehicle lost motive power. The contact was able to jumpstart the vehicle and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that upon having the vehicle inspected, the check engine warning light illuminated, and the contact was provided a notice of the NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The vehicle was taken to back the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer and advised to speak with the dealer. The failure mileage was approximately 12,000.
Latest 5 recalls Chrysler Pacifica hybrid
The National Highway Traffic Safety Administration (NHTSA) has issued 17 recalls for different components of the Chrysler Pacifica hybrid.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Chrysler Pacifica hybrid 2019
- Report Received Date: 2024-07-18
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: HYBRID PROPULSION SYSTEM
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Consequence: A vehicle fire increases the risk of injury.
- Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. A second notice will be sent once the final remedy is available, anticipated 4th Quarter 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
- Model: Chrysler Pacifica hybrid 2018
- Report Received Date: 2024-07-18
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: HYBRID PROPULSION SYSTEM
- Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Consequence: A vehicle fire increases the risk of injury.
- Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. A second notice will be sent once the final remedy is available, anticipated 4th Quarter 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
- Model: Chrysler Pacifica hybrid 2020
- Report Received Date: 2024-07-18
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: HYBRID PROPULSION SYSTEM
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Consequence: A vehicle fire increases the risk of injury.
- Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. A second notice will be sent once the final remedy is available, anticipated 4th Quarter 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
- Model: Chrysler Pacifica hybrid 2021
- Report Received Date: 2024-07-18
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: HYBRID PROPULSION SYSTEM
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Consequence: A vehicle fire increases the risk of injury.
- Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. A second notice will be sent once the final remedy is available, anticipated 4th Quarter 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
- Model: Chrysler Pacifica hybrid 2017
- Report Received Date: 2024-07-18
- Manufacturer: Chrysler (FCA US, LLC)
- Park Out Side: 1
- Park Out Side: 1
- Components: HYBRID PROPULSION SYSTEM
- Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Consequence: A vehicle fire increases the risk of injury.
- Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. A second notice will be sent once the final remedy is available, anticipated 4th Quarter 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
Latest negative Chrysler Pacifica hybrid car reviews
Latest positive Chrysler Pacifica hybrid car reviews
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Vehicle year: 2018
The Uconnect system froze and rebooted on us 4 times so far, but everything else has been perfect. The acceleration from stop and handling is superb for the weight and class of this vehicle. The rear seats are more cramped than the town and country I'd been in before, but that's understandable given the stow and go feature with batteries around and below. I'm happy to report that the Uconnect stability has improved greatly after OTA firmware updates, although it still reboots occasionally. I'm excited to take road trips in this vehicle...
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Vehicle year: 2019
I had been considering a van for a long time with my two boys, aged 5 and 3. Our SUV was becoming difficult to get in and out of, and the third row was claustrophobic for anyone who wanted to ride with us. I also wanted to save money on gas and ride in the HOV lane with a commuter electric vehicle. Unfortunately, my wife was against driving anything larger than her sedan, so the idea of getting a van for her and an electric commuter for myself seemed like a pipe dream. However, the Chrysler Pacifica Hybrid came to the rescue! It's a van with all the room I was looking for, and it's also a plug-in, giving me the same advantages of an electric vehicle. After exhaustive research, I traded in my SUV for a 2019 Chrysler Pacific Hybrid Limited, which is the top of the line version with all the options added. Out the door, it was about $54k, but with the federal and state rebate, it's coming out cheaper than the gas version, AND I get my HOV lane. It's a win-win situation as my wife can continue driving her sedan, and I'm now commuting in a badass van. I love getting pure electric miles, and even when I ran out after 33 miles, I'm using a hybrid engine which continues to save gas. Although I wish I had stow and go, it's a small sacrifice for having a battery. The van drives great, and thanks to the electric motor, it accelerates very well for such a huge and heavy car. The 360 camera is pretty awesome, and the tri-panel roof makes the interior light and airy. The boys love the screens in the back with their remotes and wireless headphones. I'm still figuring it out, but unfortunately, the WiFi phone mirroring only works with Android. However, we get Apple CarPlay, which is awesome. The option of opening doors and trunk by sticking your foot out is now going to be a must-have on any future car purchases. So far, the only issue is that the GPS seems a bit buggy as it would sometimes take a while to load. That's my only complaint so far. I never thought I'd be driving a van, let alone a Chrysler van!That said, it's been great so far! Once you get past the psychological barrier of driving a van, it really is pretty awesome.
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Vehicle year: 2018
It's great to hear that you're able to get by almost every day with just a level one charger and not have to use gasoline. It's impressive that you're able to go weeks without stopping for gas and average 75-80 mpg for local driving. Of course, using the a/c and heat will cut down on the mileage, but it's good to know that the electronics keep you aware of maintenance needs and the car's performance. I'm amazed that you were able to fit two twin mattresses, box springs, and frames with room to spare by popping out the second row of seats and putting down the third row. It's a shame that the control panel screen goes out occasionally, but hopefully, you'll be able to get it checked out soon. I agree that having memory on the front seat position would have been a nice feature to have. It's great to hear that the driver assist features are working well for you. It's good to know that you haven't seen any significant changes in your electric bill. Thank you for sharing your experience!
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Vehicle year: 2019
Hey there! It's great to hear that you're a minivan family! We totally agree that minivans are the way to go for families of 5. You've had some great experiences with different minivans in the past, and it sounds like you're really enjoying your current 2018 Pacifica Hybrid Limited. It's awesome that you were able to get such a great deal on a fully loaded car with all the bells and whistles. The electric mode sounds super cool too! It's understandable that you have a few complaints about the car, such as the lack of driver seat memory and auto foldable mirror, but overall it sounds like you're really happy with it. Thanks for sharing your experience with us! The gas tank used to stop the pump way before the tank was full, and I had to repeatedly get it to go to fill the tank up completely. Now, I just leave the car on and observe the tank indicator. Fortunately, I don't need to fill the tank frequently due to mostly using electric. Otherwise, the car is still great. I'm very happy about the purchase.
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Vehicle year: 2017
The Pacifica isn't a true hybrid as the gas engine kicks in even during city driving and the hybrid charge discharges fairly quickly. However, the instrumentation technology is superb and very user-friendly. All of the features such as heat, heated seats, heated steering wheel, etc. are easy to follow. The vehicle accelerates quickly and the middle seats are easily removable if necessary. It's also fun getting used to the automatic settings such as rain-sensing wipers and dimming headlights. Navigation works great too. However, height-challenged people may have difficulty getting in from the outside and some may find the legroom in the second row somewhat tight. As the main driver, I cannot speak to the comfort of the passenger seat, second row seat, or third row. I have only driven the car for 2,000 miles, so I am still learning and experiencing the many features of this car. I should have had the windows tinted. I haven't driven the car enough miles yet to determine its reliability, performance in rain/snow, or mechanical issues. Usually, I drive about 24,000 miles per year between both cars. At the moment, I use the car mostly for local driving. From January 25 to April 24, I drove 1051 miles and filled the Pacifica with 9.52 gallons of gas, meaning that the average was 110 miles per gallon. Since April 24, I have driven 840 miles and the gas gauge is still above 1/2 full. Charging the vehicle takes a long time, but I use the charging cord that came with the minivan and our electric bill has not increased significantly.I'm really glad I bought this vehicle! I'm really enjoying learning about all its features and accessories, and I love driving it.
Are you having problems with your Chrysler Pacifica hybrid?
Jamison Stroman 2025-01-13
Vehicle year: 2019
We recently traded in our 2013 Ram 1500 Laramie Longhorn 4x4 for the 2018 Chrysler Pacifica Hybrid. Although we loved everything about it, we did experience some issues with the check engine light coming on just 8 days after purchase, with only 450 miles on the clock. Unfortunately, the same issue continued to occur and despite the dealer's best efforts, they were unable to resolve the problem. After involving Chrysler engineering, they suspected a software issue with the battery charging system. As one of only three in the nation at the time, this was a unique situation. However, Chrysler was very helpful and bought the vehicle back, allowing us to replace it with the same model in a different color. Unfortunately, we experienced the same issue with the second van at just 450 miles. Despite the inconvenience of spending 51 days in 8 different loaners and spending several thousand dollars, we were pleased with the support we received from Chrysler. After all was said and done, Chrysler bought the second van back as a lemon and we replaced it with a 2018 Jeep Grand Cherokee Trailhawk, which we are very happy with.
Emery Ratke 2024-11-23
Vehicle year: 2018
Chrysler advertises a towing capability of 3600lb, but it's important to note that adding a towing package will void the power train warranty. Additionally, the owners manual, which is not provided until after purchasing the vehicle, clearly states that the vehicle is not permitted to tow. It's disappointing that Chrysler would mislead customers in this way. If you're looking for a trustworthy car manufacturer, consider Honda.
Mackenzie Collins 2024-10-21
Vehicle year: 2019
Chrysler advertises a towing capability of 3600lb, but it's important to note that adding a towing package will void the power train warranty. Additionally, the owners manual, which is not provided until after purchasing the vehicle, clearly states that the vehicle is not permitted to tow. It's disappointing that Chrysler would mislead customers in this way. If you're looking for a trustworthy car manufacturer, consider Honda.
Parker Jakubowski 2024-08-11
Vehicle year: 2019
The minivan is very comfortable and comes with great features such as adaptive cruise control and cabin noise cancellation. I did have some expectations for the Hybrid Powertrain, but unfortunately, it hasn't met them. Even when charged to 100%, the engine turns on almost every time you start the car, which can be frustrating. I wish it would operate more like a plug-in hybrid, allowing me to drive on electric when the battery is at 100%. Despite this, the van is still a great choice, although it only gets about 25.4 mpg, which is a bit disappointing. Overall, I would recommend it as a good van, but not necessarily as a good plug-in hybrid.
Lew Vandervort 2024-08-11
Vehicle year: 2018
In late 2018, we purchased a van to take advantage of the tax incentive. Unfortunately, the van we received was an early 2018 build and had several defects. Despite these issues, we were able to work with the dealer to address them. While there were some challenges along the way, we are pleased with the van's performance and fuel efficiency. Overall, we are confident in our decision to purchase this van and look forward to using it for years to come.