2024 Chevrolet Silverado 3500 problems
The Chevrolet Silverado is a range of trucks manufactured by General Motors under the Chevrolet brand. Introduced for the 1999 model year, the Silverado is the successor to the long-running Chevrolet C/K model line. Taking its name from the top trim level from the Chevrolet C/K series, the Silverado is offered as a series of full-size pickup trucks, chassis cab trucks, and medium-duty trucks. The fourth generation of the model line was introduced for the 2019 model year.
The Chevrolet Silverado shares mechanical commonality with the identically related GMC Sierra; GMC ended the use of the C/K nomenclature a model generation prior to Chevrolet. In Mexico, high-trim level versions of the Silverado use the Chevrolet Cheyenne name (not to be confused with the 2003 concept). Competing against the Ford F-Series, Ram Pickup, Toyota Tundra, and Nissan Titan, the Silverado is among the best-selling vehicles in the United States, having sold over 12 million trucks since its introduction in 1998 as a 1999 model year.
History
The Silverado nameplate made its debut for the 1975 model year, becoming the top trim level on all Chevrolet C/K trucks, slotted above Custom Deluxe, Scottsdale, and Cheyenne. For the 1968 model year (seven years before the Silverado), GMC C/K trucks used variations of the Sierra name (Sierra, Sierra Classic, Sierra Grande, and High Sierra). Even after the C/K series officially ended, GM still uses the CK and the CC in their current model codes, to denote a two-wheel drive (CC), and four-wheel drive (CK).
For the 1988 GMT400 model architecture, Chevrolet retained the C/K model nomenclature, with GMC branding its full-size line as Sierras. While sharing the same body and chassis, the model chronology of the Silverado and Sierra are different, with five generations of the Sierra, while four of the Silverado.
In 2018, at the NTEA Work Truck Show in Indianapolis, Indiana, Chevrolet unveiled the first medium-duty Silverado, expanding the model line to a 4500HD, 5500HD, and 6500HD chassis cab. Largely the successor to the 2003–2009 GMT560 chassis, the medium-duty trucks are exclusive to Chevrolet, with no plans for an equivalent GMC version. Instead, Navistar International (now partnering with GM) would sell the medium-duty trucks as a rebadged counterpart, called the CV. This is in fact a very similar nod to how the Avalanche did not have a GMC Yukon–based equivalent, but instead, Cadillac would take its place as the former's rebadged counterpart, the Escalade EXT.
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Common 2024 Chevrolet Silverado 3500 problems
The 2024 Chevrolet Silverado 3500, while a powerful and capable pickup truck, has several common problems that have been reported by owners. Here are some of the most frequently mentioned issues:
- Reliability: The 2024 Chevrolet Silverado 3500 is expected to have about average reliability when compared to the average new car. This prediction is based on the similar 2500HD, which has had some issues with reliability in the past.
These are some of the most common problems reported by owners of the 2024 Chevrolet Silverado 3500. However, it's important to note that not all trucks will experience these issues, and some owners may not be affected by them at all.
What is the problem with the 2024 Silverado?
Bad news, General Motors fans. A select number of 2024 model-year Chevrolet Silverado and GMC Sierra trucks could experience a split in the metal on the passenger side roof, resulting in a stop-sale from the company.
Is there a recall on the 2024 Chevy 3500?
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm. Action Need To Fix It: Dealers will inspect and replace the steering gear, if necessary, free of charge.
Is there a recall on the 2024 GM roof?
Chevy Silverado And GMC Sierra Sales Halted Because Their Roofs Are Splitting Apart. General Motors has issued a recall for its brand-new 2024 Chevrolet Silverado and GMC Sierra 1500, 2500, and 3500 pickup trucks due to mysteriously cracking roofs.
Is the Chevy 3500 engine good?
In addition to its impressive fuel efficiency, the Silverado 3500 with diesel offers other benefits as well. It has a powerful engine that can provide up to 445 horsepower and 910 lb-ft of torque. It also has a spacious cabin and plenty of storage space for all your gear.
Is there a recall on the 2024 Chevy 3500?
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm. Action Need To Fix It: Dealers will inspect and replace the steering gear, if necessary, free of charge.
What is the emissions system problem on the 2024 Silverado HD?
GM has issued a service update containing a fix for 2024 Chevy Silverado HD trucks affected by an Engine Control Module glitch that could cause the vehicle to provide incomplete information to emissions testing stations.
Is the Chevy 3500 engine good?
In addition to its impressive fuel efficiency, the Silverado 3500 with diesel offers other benefits as well. It has a powerful engine that can provide up to 445 horsepower and 910 lb-ft of torque. It also has a spacious cabin and plenty of storage space for all your gear.
Is there a recall on the 2024 GM roof?
Chevy Silverado And GMC Sierra Sales Halted Because Their Roofs Are Splitting Apart. General Motors has issued a recall for its brand-new 2024 Chevrolet Silverado and GMC Sierra 1500, 2500, and 3500 pickup trucks due to mysteriously cracking roofs.
2024 Chevrolet Silverado 3500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Silverado 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Service brakes problems
- Unknown or other problems
- Structure problems
- Power train problems
The graph below shows statistics for all 2024 Chevrolet Silverado 3500 vehicle components and the number of complaints received.
2024 Chevrolet Silverado 3500 complaints
The NHTSA has received 21 complaints about various vehicle components related to the 2024 Chevrolet Silverado 3500.
STRUCTURE PROBLEM
- Date Of Incident: 2024-06-20
- VIN: 1GC4YTEY6RF
- Components: STRUCTURE
- Summary: The tailgate spontaneously unlatches without operator input while driving or parked. The dealer thinks it is caused by moisture in the latch gate switch. The tailgate has spontaneously unlatched on several occasions while pulling a trailer without the driver/operator being aware this has occurred. Then when making a turn the tailgate wedges into the trailer jack and makes the tailgate inoperable. The bodyshop quote to repair the tailgate is: 2,275.92 Dinsdale Chevrolet dealer says there is not a recall and has declined to pay for repairs. Contact was made with GM Customer Service, "Reggie" on 10/23/2024 at 11:46, 866.636.2273 He noted, as there has not been a recall, they are not responsible for the issue. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-10-03
- VIN: 1GC4YUEY2RF
- Components: SERVICE BRAKES
- Summary: While driving along pulling a trailer, you unexpectedly lose you trailer brakes. Someone is going to get seriously injured or killed if GM doesn't fix this.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-07-07
- VIN: 2GC4YTEY7R1
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a camper, upon coming to a complete stop, the message "Brakes Disconnected" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No other warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 200.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-08-20
- VIN: 2GC4YUEYXR1
- Components: ELECTRICAL SYSTEM
- Summary: While traveling with a 5th wheel camper (Grand Design), that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix that I know of. This is a big big safety issue because the trailer is heavy and hard to stop. The documentation from Chevrolet states the issue is once the battery charges and has a higher voltage than the truck battery it will surge the system and deactivate the braking system on the camper. This also hold true when the camper battery is too low, again the truck battery will surge the system and deactivate the braking system on the camper.
SUSPENSION PROBLEM
- Date Of Incident: 2024-04-02
- VIN: 1GC4YUEY9RF
- Components: SUSPENSION
- Summary: Vibration occurs when driving at highway speed. Vibration can be felt in the steering wheel, drivers seat, and passenger seat. I believe this is related to my vechicles front hub bearing extensions. there was a TSB for this issue on presious model trucks and the same part is used on 2024 models.
UNKNOWN OR OTHER,ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-06
- VIN: 1GC4YPEY7RF
- Components: UNKNOWN OR OTHER,ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Consistent error messages when trailering that lead to vehicle having a failure of trailer brakes
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-07-07
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake light turned off, indicating that the trailer brakes were no longer functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 500. The VIN was not available.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-05-10
- VIN: 4JGFB4KB4NA
- Components: POWER TRAIN
- Summary: Occasionally, after starting engine and applying brake pedal to shift into drive from park, engine rpm increases to over 1500rpm, and with full brake pedal applied rear wheels will spin while front brakes remain engaged and front wheels remain stationary. This has happened in a parked garage and rear wheels spun on dry concrete. Adding additional brake pedal pressure did not stop rear wheels from turning. This could result in a very dangerous situation and cause the vehicle to surge forward with little warning to driver allowing the vehicle to strike an object or bystander. When this occurred, brake pedal was firmly pressed and foot was completely off of the accelerator pedal. Each time this occurred I had to quickly shift vehicle into park to correct the situation. When shifted into park, the transmission parking pawl could be heard ratcheting. It is my belief that if four wheel drive was engaged, vehicle would move and overpower brakes when this occurs.
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-04-17
- VIN: 1GC4YTEY3RF
- Components: VISIBILITY/WIPER
- Summary: Wiper totally quits working when using it. May start again and may not. So far dealer has not fully solved problem
STEERING,POWER TRAIN,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-04-07
- VIN: 1GC4YUEY8RF
- Components: STEERING,POWER TRAIN,SERVICE BRAKES
- Summary: I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2024-01-31
- VIN: 1GC4YVEY2RF
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash error message and it’s impossible to know while driving if the error is real or not. This issue is intermittent when auto headlights are selected. Towing- bigger safety issue. The trailer lights only work properly when headlights are in auto mode and daylight. When it gets dark, the headlights turn on and error messages happen and trailer lights go out. There are also error messages when manual running lights or manual lights are activated. Thus it appears there is no way to tow an RV safely at night. This did not occur on my 2021 Chevy 3500. These issues are wide spread but GM is doing nothing about it. Please help me, the other owners, and the public from these dangerous vehicles.
STRUCTURE PROBLEM
- Date Of Incident: 2024-03-02
- Number Of Deaths: 2
- Crash: 1
- VIN: 1GC4YTE71RF
- Components: STRUCTURE
- Summary: The vehicle was involved in a single vehicle roll over crash. The sheet metal of the roof pealed down and away from the frame of the vehicle. The windshield separated from the metal at the top portion of the windshield. The metal then began to separate from underneath the weld along the sides of the roof. The metal was then rolled inward into the passenger compartment of the vehicle. The metal pinned the front passenger seat back down and to the right against the passenger side B-pillar. Both A-pillars did not sustain any structural damage as the result of the crash.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-01-12
- VIN: 1GC4YSEY4RF
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
- Summary: I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
STEERING PROBLEM
- Date Of Incident: 2023-12-01
- VIN: 1GC4YTEYXRF
- Components: STEERING
- Summary: With just under 900 miles the Steering wheel is turned to the left. There is a knocking noise when turning corners which the truck is now at the dealership for the 2nd time since I bout it.
SERVICE BRAKES,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-09-28
- VIN: 1GC4YTEYXRF
- Components: SERVICE BRAKES,ELECTRICAL SYSTEM
- Summary: I have issues where I am connected to a new 42" 5th wheel and constantly get "Check Trailer Wiring" warnings as we drive down the road. I have been running with the lights on and they are on and fine, when the warning displays, but lose brakes to the trailer (both through pressing the brakes or controller and the trailer indicator light goes off). I cleaned the ground area and replaced the connector and still see issues. I checked continuity in the cable and good. I have been adding dielectric grease to the 7-pin connector. I saw a YouTube video where another gentleman, with a similar vehicle, had had the same issue and got a recall under GM Service Bulletin 6379278 for a trailer brake controller replacement. When I talked to GM/Chevy Consumer support, they advised that my truck was not under this bulletin and advised to call the NHTSA to get a case open or added to the service bulletin. I have a case open with GM #9-11303425686.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-10-20
- VIN: 1GC4YSEY3RF
- Components: ELECTRICAL SYSTEM
- Summary: Recently purchased a 2024 Chevrolet Silverado Hd3500 and use it to haul a 40' 5th wheel toyhauler. Several instances when I connected the RV electrical cord to the truck I would see a "check trailer wiring" message. Along with this message I noticed there was no current going to the RV brakes. I had several technicians look into matter, but could not find a resolution. Later my brother sent me a YouTube related to this problem. It appears that if the RV has solar cells for power or the RV generator is running, the voltage on the RV battery is affecting the truck sensors and disables the brakes. This can be a life threatening issue for the vehicle driver or others on the highway.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-07-16
- VIN: 1GC4YVEY3RF
- Components: SERVICE BRAKES
- Summary: While traveling with a 5th wheel camper, that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix. This is a big big safety issue. The documentation from Chevrolet states the issue is once the battery charges and has a higher voltage than the truck battery it will surge the system and deactivate the braking system on the camper.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-06-24
- VIN: 2GC4YNE7XR1
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.
SERVICE BRAKES,LANE DEPARTURE PROBLEM
- Date Of Incident: 2023-07-30
- VIN: 1GC4YUEY6RF
- Components: SERVICE BRAKES,LANE DEPARTURE
- Summary: The truck intermittently disconnects and reconnects from the trailer. Trailer brakes don't work briefly when this happens. At night when truck and trailer lights are on the truck detects trailer is disconnected, this happens every few minutes. Note: I've seen a bulletin about solar panels on the trailer, I do not have solar panels on the trailer. Also, blind spot mirror indicators at night are almost constantly on. When the trailer and truck lights go off, the blind spot indicators work as intended.
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-05-19
- VIN: 1GC4YTEY4RF
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Trailer Brake controller DIC shows "check trailer wiring" and Brakes are not functioning. Intermittent issue but mostly no brakes. Lights all work fine. New RV bought in [XXX] testing brakes and DIC indicated issue. Stokes Chevy dealer replaced Brake controller and for 1st 1 1/2 hours on [XXX] no issue. Pulled over for lunch and when restarted truck the issue came back. no brakes or at best intermittent for 700 miles. numerous times pulled over and reconnected 7 pin. using GM recommended 7 pin on RV. Brakes and wires tested by RV dealer. Ford was used to haul trailer initially to RV park and no issues. Took truck to dealer once home ( Cavender GMC) they cannot find issue. Also the check parking brake icon comes on. Heard there is bulletin w/ issue involving solar chargers and batteries on RV being possible issue. RV is 2023 Grand Design 373FB-R. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-04-27
- VIN: 1GC4YTEY6RF
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving 30 MPH towing a trailer and depressing the brake pedal, the trailer failed to slow down as intended. The contact was able to continue driving to the destination. The vehicle was taken to the dealer and the contact was informed that an undisclosed electrical module needed to be added to the vehicle. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 2,800.
2024 Chevrolet Silverado 3500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2024 Chevrolet Silverado 3500.
- Manufacturer: General Motors, LLC
- Components: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
- Manufacturer: General Motors, LLC
- Components: STEERING
- Summary: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
- Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Additional sources
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