2018 Chevrolet Silverado 3500 problems
The Chevrolet Silverado is a range of trucks manufactured by General Motors under the Chevrolet brand. Introduced for the 1999 model year, the Silverado is the successor to the long-running Chevrolet C/K model line. Taking its name from the top trim level from the Chevrolet C/K series, the Silverado is offered as a series of full-size pickup trucks, chassis cab trucks, and medium-duty trucks. The fourth generation of the model line was introduced for the 2019 model year.
The Chevrolet Silverado shares mechanical commonality with the identically related GMC Sierra; GMC ended the use of the C/K nomenclature a model generation prior to Chevrolet. In Mexico, high-trim level versions of the Silverado use the Chevrolet Cheyenne name (not to be confused with the 2003 concept). Competing against the Ford F-Series, Ram Pickup, Toyota Tundra, and Nissan Titan, the Silverado is among the best-selling vehicles in the United States, having sold over 12 million trucks since its introduction in 1998 as a 1999 model year.
History
The Silverado nameplate made its debut for the 1975 model year, becoming the top trim level on all Chevrolet C/K trucks, slotted above Custom Deluxe, Scottsdale, and Cheyenne. For the 1968 model year (seven years before the Silverado), GMC C/K trucks used variations of the Sierra name (Sierra, Sierra Classic, Sierra Grande, and High Sierra). Even after the C/K series officially ended, GM still uses the CK and the CC in their current model codes, to denote a two-wheel drive (CC), and four-wheel drive (CK).
For the 1988 GMT400 model architecture, Chevrolet retained the C/K model nomenclature, with GMC branding its full-size line as Sierras. While sharing the same body and chassis, the model chronology of the Silverado and Sierra are different, with five generations of the Sierra, while four of the Silverado.
In 2018, at the NTEA Work Truck Show in Indianapolis, Indiana, Chevrolet unveiled the first medium-duty Silverado, expanding the model line to a 4500HD, 5500HD, and 6500HD chassis cab. Largely the successor to the 2003–2009 GMT560 chassis, the medium-duty trucks are exclusive to Chevrolet, with no plans for an equivalent GMC version. Instead, Navistar International (now partnering with GM) would sell the medium-duty trucks as a rebadged counterpart, called the CV. This is in fact a very similar nod to how the Avalanche did not have a GMC Yukon–based equivalent, but instead, Cadillac would take its place as the former's rebadged counterpart, the Escalade EXT.
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Common 2018 Chevrolet Silverado 3500 problems
The 2018 Chevrolet Silverado 3500 is a heavy-duty pickup truck that has been reported to have several common problems by its owners. These issues range from electrical and engine control module problems to transmission and driveshaft concerns.
- Fire Risks: Some 2018 Silverados have experienced fire risks due to issues with the fuel system and electrical wiring. These problems can lead to engine compartment fires, posing a significant safety hazard.
- Defective In-Car Electronics: Many customers have reported a glitching or otherwise unresponsive touchscreen, which can be frustrating and potentially dangerous if it affects the truck's navigation or entertainment systems. To address this issue, you can try resetting the truck's computer by disconnecting the battery and allowing it to rest for about a minute before reconnecting it. If the problem persists, it is recommended to bring the truck in for diagnostics.
- Engine Control Module Problems: Some 2018 Silverados have experienced unexpected engine stalling and failures while driving due to defective ECM software. Running a software update has solved this issue for most owners. GM has issued a service update bulletin on the truck and now offers complimentary updates to affected owners.
- Transmission Issues: Transmission and driveshaft problems are also common in this generation of Silverados. Many drivers have noticed the truck lunging or jerking forward while shifting, shaking or shuddering while accelerating, or the transmission failing altogether. These issues can be caused by the eight-speed transmission, which may unexpectedly downshift to first gear regardless of the current driving speed, potentially causing the engine to lose power. Additionally, customers with six-speed and eight-speed transmissions have experienced overheating, which can cause the car to unexpectedly stop driving. It is best to take the truck to a dealership or mechanic to diagnose the problem.
- Seat Haptic Motor Failure: This issue is specific to the 2018 Silverado and is caused by a failure in the seat haptic motor, which connects to sensors in the bumper and alerts the driver when they get too close to other vehicles or objects. This problem can be repaired at a shop or by the owner if they have specialized equipment.
These common problems with the 2018 Chevrolet Silverado 3500 are based on complaints from owners and may not represent all issues that could arise with this vehicle. It is essential to stay informed about recalls and service updates for your specific vehicle and address any problems as soon as they arise to ensure safe and reliable operation.
What is the most common problems with the 2018 Chevy Silverado?
Customer complaints about the 2018 Silverado's transmission are rampant. Customers have reported problems from jerky shifting to complete transmission failures with only a few miles on the vehicle. Chevrolet is clearly aware of the 2018 Silverado's transmission issues.
What are the most problematic Silverado years?
The 2008 model year competes with the 2014 model year as one of the worst ever produced. Due to its frequent engine problems and overuse of oil, which was repair that cost owners over $2,700 to fix, this problem continued onward from the 2007 into the 2009 model years.
What is the recall on the 2018 Duramax?
GM has issued a product safety recall for certain units of the 2017 to 2019 Chevy Silverado HD pickup truck equipped with the 6.6L V8 L5P turbodiesel Duramax engine and the dual fuel tank feature (RPO code N2N) that may have a defect related to the rear fuel pump.
Is 2018 Silverado a good year?
Is the 2018 Chevrolet Silverado 1500 a Good Used Truck? Yes, the Chevy Silverado 1500 is a good full-size pickup truck . The Silverado is comfortable to ride in, whether you're tackling work or out to play. It's has a lineup of muscular V6 and V8 engine options, which can help it tow and haul some considerable loads.
What is the most common problems with the 2018 Chevy Silverado?
Customer complaints about the 2018 Silverado's transmission are rampant. Customers have reported problems from jerky shifting to complete transmission failures with only a few miles on the vehicle. Chevrolet is clearly aware of the 2018 Silverado's transmission issues.
Was 2018 a good year for Silverados?
Is the 2018 Chevrolet Silverado 1500 a Good Used Truck? Overall Rating 8/10 – 2018 is a good year for the Chevy Silverado 1500 series since it combines a high towing capacity with good reliability. Owner reviews praise the passenger room, smooth suspension, as well as the responsive steering.
Is the Chevy Silverado 3500 a good truck?
the Competition. The 2024 Chevrolet Silverado 3500 HD is a great pickup for buyers who want serious heavy-duty capability combined with good drivability and a quiet ride. The Chevy is a workhorse with extreme towing and hauling skills, especially with its formidable diesel engine and 10-speed automatic transmission.
What are the most problematic Silverado years?
The 2008 model year competes with the 2014 model year as one of the worst ever produced. Due to its frequent engine problems and overuse of oil, which was repair that cost owners over $2,700 to fix, this problem continued onward from the 2007 into the 2009 model years.
2018 Chevrolet Silverado 3500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Silverado 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Unknown or other problems
- Power train problems
- Fuel system problems
- Diesel problems
The graph below shows statistics for all 2018 Chevrolet Silverado 3500 vehicle components and the number of complaints received.
2018 Chevrolet Silverado 3500 complaints
The NHTSA has received 18 complaints about various vehicle components related to the 2018 Chevrolet Silverado 3500.
ENGINE,FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2024-02-24
- VIN: 1GC4K0CY3JF
- Components: ENGINE,FUEL SYSTEM, DIESEL
- Summary: The contact owns 2018 Chevrolet Silverado 3500. The contact stated while driving 70 MPH, the engine started misfiring and made an abnormal knocking sound. Additionally, the vehicle was shuddering. The check engine warning light was illuminated, and the message "Engine Power Reduced" was displayed. The contact was able to pull over to the side of the road, where the contact scanned the vehicle with a vehicle scanner. The contact retrieved diagnostic trouble code indicating an open circuit on the seventh fuel injector. The contact purchased the part from an unknown dealer and replaced the fuel injector connector harness; however, the failure recurred several times while driving. The contact replaced the connector harness of the second and fourth fuel injectors; however, the failure persisted. The contact was in the process of replacing the connector harness of the eighth fuel injector. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2023-08-21
- VIN: 1GB3KYCY5JF
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: 46000 miles and the oil pan rotting from the salt on the roads i have an extended warranty no one wants to cover the warranty it has 100000 power train warranty and no one wants to be responsible for it
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2022-06-10
- VIN: 1GB4KYCY2JF
- Components: FUEL SYSTEM, DIESEL
- Summary: The contact owns a 2018 Chevrolet Silverado 3500. The contact stated that the fuel tank had collapsed. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel pump and rear fuel tank needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted but no additional assistance was provided. The contact had received notification of NHTSA Campaign Number: 23V047000 (Fuel System, Diesel). The failure mileage was approximately 68,390. VIN tool confirms parts not available.
STEERING,POWER TRAIN,SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-02-15
- VIN: 1gb4kycy8jf
- Components: STEERING,POWER TRAIN,SERVICE BRAKES
- Summary: stabilitrak system truck speeds up when braking,and pulls left or right transmission shift hard when warning lights come on intermittently
EQUIPMENT PROBLEM
- Date Of Incident: 2021-08-01
- VIN: 1gc4k0cy2jf
- Components: EQUIPMENT
- Summary: The contact owns a 2018 Chevrolet Silverado 3500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. Jerry Haag Motors (1475 N High St, Hillsboro, OH 45133) and Bush Auto Place (1850 Rombach Ave, Wilmington, OH 45177) had both been notified about the recall; however, both dealers informed the contact that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
WHEELS PROBLEM
- Date Of Incident: 2020-11-10
- VIN: 1GC4KZCY6FJ
- Components: WHEELS
- Summary: WHEEL CRACKED
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-01-28
- VIN: 1GC4KYCY9JF
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: WHILE PULLING A VARIETY OF 3 DIFFERENT TRAILERS, THE INTEGRATED TRAILER BRAKE CONTROL DOES NOT PROPERLY SEND OUTPUT TO THE TRAILER BRAKES. THIS CAUSES THE TRUCK (TOW VEHICLE) TO DO ALMOST ALL OF THE BRAKING WORK ON ITS OWN. ON MULTIPLE OCCASIONS I'VE HAD THE ANTI LOCK BRAKES ACTIVATE ON THE TRUCK WHILE TRYING TO STOP AT A TRAFFIC LIGHT BECAUSE I WASN'T GETTING ADEQUATE BRAKING FROM THE TRAILER DUE TO THE INTEGRATED TRAILER BRAKE CONTROL FAILING TO SEND ADEQUATE POWER TO THE TRAILER BRAKES. THE GAIN ON THE TRAILER BRAKE CONTROL WAS SET PROPERLY FOR THE LOAD BEING PULLED ON THE TRAILER AND THE GROSS COMBINATION WEIGHT OF THE TRUCK/TRAILER/LOAD DID NOT EXCEED THE RATED CAPACITIES OF THE TRUCK OR TRAILER. THE TRUCK HAS BEEN TO 2 DIFFERENT CHEVROLET DEALERS AND BOTH OF THEM HAVE TRIED BLAMING THE TRAILER OR THE OPERATOR. I HAVE SHOWN BOTH DEALERS THAT THE TRUCK DOES IT WITH A VARIETY OF DIFFERENT TRAILERS AND PROVEN THAT IT'S NOT THE TRAILER. I HAVE MY CLASS A CDL AND HAVE BEEN PULLING TRAILERS WITH BRAKE CONTROLLERS FOR 20 YEARS. THIS INSTANCE HAPPENS AT ALL DIFFERENT SPEEDS OF TRAVEL WHILE DRIVING, WHETHER IT BE 5 MPH OR 65 MPH OR ANYWHERE IN BETWEEN. ALSO, WHILE SITTING STILL AT A TRAFFIC SIGNAL, THE TRUCK PUTS NO BRAKING POWER TO THE TRAILER WHICH IS HORRIBLE WHEN YOU ARE SITTING ON ANY KIND OF SLOPED GRADE. FROM A COMMERCIAL DRIVER STANDPOINT, THIS TRUCK DOES NOT IN ANY WAY SHAPE OR FORM PASS A DOT SAFETY INSPECTION DUE TO THIS ISSUE. THE TRUCK HAS ROUGHLY 37,000 MILES, IS WELL TAKEN CARE OF, AND IS FLEET MAINTAINED. THE ATTACHED PHOTO IS WHILE SITTING STILL WITH A LOADED GOOSENECK TRAILER HOOKED TO THE TRUCK.
POWER TRAIN,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2021-02-19
- VIN: 1GC4K0EYXJF
- Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
- Summary: REDUCTANT HEATER WENT OUT. KNOWN PROBLEM WITH THESE TRUCKS YET NO RECALL SO WHEN YOU ARE OVER THERE EMMISIONS WARRANTY YOU'RE OUT OF LUCK TRUCK HAD 60K ON IT AND IS GOING TO COST ME 1600$ BETWEEN PARTS AND LABOR TO FIX IT
POWER TRAIN PROBLEM
- Date Of Incident: 2018-04-04
- VIN: 1GC4K1EY0JF
- Components: POWER TRAIN
- Summary: WHILE TRAVELING AT 31 MPH ON A SLIGHT DOWN-GRADE, THE TRANSMISSION 'SHUTTLES' BETWEEN GEARS WHICH CAUSES THE VEHICLE TO SHAKE VIOLENTLY. IT IS MOST PROMINENT WHEN THE ENGINE HAS NOT REACH FULL OPERATING TEMPERATURE. IT ALSO HAPPENS WHEN ACCELERATING, SUCH AS ENTERING A FREEWAY. A VIDEO IS AVAILABLE.
ENGINE PROBLEM
- Date Of Incident: 2019-06-01
- VIN: 1GC4K0EY9JF
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V328000(ENGINE). AFTER CONTACTING RELIABLE CHEVROLET (9901 COORS BLVD, ALBUQUERQUE, NM) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ENGINE PROBLEM
- Date Of Incident: 2019-04-25
- VIN: 1GC4K0CY1JF
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE VEHICLE WAS TAKEN TO MARTIN CHEVROLET BUICK GMC (420 W SOUTHLINE ST, CLEVELAND, TX 77327, (281) 592-2644) TO BE SERVICED. THE CONTACT STATED THAT THE DEALER DID NOT COMPLETE THE RECALL REPAIRS AS DESCRIBED IN THE MANUFACTURER'S REMEDY. DISCONNECTED INSTEAD OF BEING REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND CONTINUES TO BE ONGOING MILAGE NOW - 15,000.*BF*JB
ENGINE PROBLEM
- Date Of Incident: 2019-05-28
- VIN: 1GC4K0CY8JF
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2019-03-01
- VIN: 1GB3KYCG8JF
- Components: FUEL/PROPULSION SYSTEM
- Summary: TL- THE MECHANIC CALLED ON BEHAVE OF THE VEHICLE OWNER OF A 2018 CHEVROLET SILVERADO, REGARDING NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO LOCAL DEALER CHAMPION CHEVROLET (LOCATED AT 800 KIETZKE LN, RENO, NV 89502, (775) 786-3111) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE HAS NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. DP
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2019-04-22
- VIN: 1GB4CYCG5JF
- Components: ELECTRICAL SYSTEM
- Summary: WHEN THE TRUCK IS TURNED OFF IT SOMETIMES CAN TAKE ANYWHERE FROM 2 MINUTES TO OVER 1 HOUR TO RESTART. WHEN THIS ISSUE OCCURS AND THE KEY IS TURNED TO START THE VEHICLE ALL YOU WILL HEAR IS A "CLICK" SOUND COMING FROM WHAT I ASSUME IS THE STARTER. WHILE NOT STARTING, EVERYTHING ELSE ELECTRICAL IN THE VEHICLE SEEMS TO BE WORKING FINE. ALTHOUGH THIS TRUCK WAS DELIVERED NEW IN DECEMBER OF 2017(BUILD DATE OF 8/17), IT WAS NOT PUT ON THE ROAD AND IN SERVICE(BUILT OUT AS A TOW TRUCK) UNTIL MID MAY OF 2018. ALTHOUGH THIS STARTING ISSUE DID NOT BEGIN WITH MY TRUCK UNTIL SOMETIME IN FEBRUARY/MARCH 2019, WE HAVE ANOTHER TRUCK THAT IS THE EXACT SAME MODEL (BUILD DATE OF 2/18) THAT HAS BEEN EXPERIENCING THE SAME ISSUE FOR ABOUT 7 MONTHS NOW. THAT SECOND TRUCK WAS FINALLY TAKEN TO THE DEALER AND THEY COULD NOT FIND A SPECIFIC PROBLEM SO THEY REPLACED THE STARTED. THE PROBLEM STILL EXISTS. THE DRIVER RECENTLY REPLACED THE BATTERY JUST TO TRY TO ELIMINATE THE POTENTIAL CAUSE OF THIS ISSUE BUT THAT YIELDED NO POSITIVE RESULTS EITHER. WE ARE AT A LOSS AND THIS ISSUE IS LITERALLY COSTING US MONEY!! IN GENERAL, THIS NON-STARTING ISSUE HAPPENS A COUPLE TIMES A WEEK.
STRUCTURE PROBLEM
- Date Of Incident: 2018-11-15
- VIN: 1GB4CYCY1JF
- Components: STRUCTURE
- Summary: WHILE PULLING A 40' GOOSENECK TRAILER ON THE HIGHWAY AT POSTED SPEED THE BALL HITCH ON THE BED OF THE TRUCK CAME DETACHED FROM THE TRUCK. TRAILER NECK SLAMMED INTO THE CENTER OF THE BED. I HAVE AN OEM CROWNLINE AFTERMARKET FLAT BED ON MY TRUCK. ONCE THE TRAILER WAS REMOVED THE BALL HITCH FELL TO THE GROUND. INVESTIGATION FOUND LITTLE TO NO WELD PRESENT.
STRUCTURE PROBLEM
- Date Of Incident: 2018-10-09
- VIN: 1GC4KZCYXJF
- Components: STRUCTURE
- Summary: EXCESSIVE PAINT CHIPPING IN PLACES THAT WOULD NOT RECEIVE NORMAL WEAR AND TEAR SUCH AS SIDE OF BODY AND TAILGATE.
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2018-08-01
- VIN: 1GC4K0EY8JF
- Components: VISIBILITY/WIPER
- Summary: MY 3500 HD SRW HAS A POWER FOLD BUTTON FOR THE SIDE MIRRORS. WHILE PASSING A SEMI TRUCK AT 70 MPH ON I-20, I WENT TO ADJUST THE RIGHT MIRROR SLIGHTLY. I ACCIDENTALLY PUSHED THE POWER FOLD BUTTON ( IT IS LOCATED BETWEEN THE LEFT AND RIGHT MIRROR ADJUSTMENT BUTTON ON THE DRIVER SIDE DOOR ). THE SIDE MIRRORS FOLDED IN. I TRIED TO RETURN THE MIRRORS BACK TO THEIR OPERATING POSITION BUT THEY WOULD ONLY UNFOLD A SLIGHT AMOUNT DUE TO THE WIND RESISTANCE. SINCE I WAS PULLING MY FIFTH WHEEL MY REAR VIEW MIRROR WAS USELESS. I DID NOT HAVE ANYONE WITH ME AT THE TIME TO HELP FORCE THE MIRROR OUT SO I AM NOW COMPLETELY BLIND AND BESIDE A SEMI IN THE LEFT HAND PASSING LANE. THIS WILL EVENTUALLY GET SOMEONE HURT SERIOUSLY. YOU CAN NOT PULL OVER SINCE YOU ARE IN THE LEFT LANE, CAN NOT SLOW DOWN SINCE YOU ARE ON AN INTERSTATE HWY AND HAVE NO SIGHT ON THE RIGHT SIDE OF YOUR VEHICLE.
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2018-08-08
- VIN: 1GC4K1EY0JF
- Components: ENGINE AND ENGINE COOLING
- Summary: TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 75 MPH, THE MESSAGE "CONTINUE DRIVING TO CLEAN EXHAUST SYSTEM" APPEARED. THE MESSAGE WENT AWAY, BUT RETURNED APPROXIMATELY 35 MINUTES LATER ALONG WITH 'YOU ARE ON REDUCE POWER MODE" AS THE VEHICLE DECELERATED. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO JOE BOWMAN CHEVROLET-CADILLAC (2455 E, MARKET STREET, HARRISONBURG, VA 22801) WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE SOOT ON THE EXHAUST FILTER AND IT NEEDED CLEANING. THE VEHICLE WAS ALSO TAKEN TO CARTER CHEVROLET INC, (200 W DIXON BOULEVARD, SHELBY, NC 28152) FOR THE SAME FAILURE SEVERAL TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4492254412 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
2018 Chevrolet Silverado 3500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2018 Chevrolet Silverado 3500.
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- Summary: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
- Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
- Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters are expected to be mailed November 25, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
- Manufacturer: General Motors, LLC
- Components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Summary: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
- Consequence: An engine stall increases the risk of a crash.
- Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
- Manufacturer: General Motors, LLC
- Components: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- Summary: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
- Consequence: An electrical short-circuit can increase the risk of a fire.
- Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
- Manufacturer: General Motors LLC
- Components: ENGINE
- Summary: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
- Consequence: A short-circuit may damage the engine components and increase the risk of fire.
- Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
- Manufacturer: General Motors LLC
- Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Summary: General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.
- Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
- Remedy: GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.
- Manufacturer: General Motors LLC
- Components: SEAT BELTS:FRONT:RETRACTOR
- Summary: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
- Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
- Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
Additional sources
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