2024 Chevrolet Silverado 2500 problems
The Chevrolet Silverado is a range of trucks manufactured by General Motors under the Chevrolet brand. Introduced for the 1999 model year, the Silverado is the successor to the long-running Chevrolet C/K model line. Taking its name from the top trim level from the Chevrolet C/K series, the Silverado is offered as a series of full-size pickup trucks, chassis cab trucks, and medium-duty trucks. The fourth generation of the model line was introduced for the 2019 model year.
The Chevrolet Silverado shares mechanical commonality with the identically related GMC Sierra; GMC ended the use of the C/K nomenclature a model generation prior to Chevrolet. In Mexico, high-trim level versions of the Silverado use the Chevrolet Cheyenne name (not to be confused with the 2003 concept). Competing against the Ford F-Series, Ram Pickup, Toyota Tundra, and Nissan Titan, the Silverado is among the best-selling vehicles in the United States, having sold over 12 million trucks since its introduction in 1998 as a 1999 model year.
History
The Silverado nameplate made its debut for the 1975 model year, becoming the top trim level on all Chevrolet C/K trucks, slotted above Custom Deluxe, Scottsdale, and Cheyenne. For the 1968 model year (seven years before the Silverado), GMC C/K trucks used variations of the Sierra name (Sierra, Sierra Classic, Sierra Grande, and High Sierra). Even after the C/K series officially ended, GM still uses the CK and the CC in their current model codes, to denote a two-wheel drive (CC), and four-wheel drive (CK).
For the 1988 GMT400 model architecture, Chevrolet retained the C/K model nomenclature, with GMC branding its full-size line as Sierras. While sharing the same body and chassis, the model chronology of the Silverado and Sierra are different, with five generations of the Sierra, while four of the Silverado.
In 2018, at the NTEA Work Truck Show in Indianapolis, Indiana, Chevrolet unveiled the first medium-duty Silverado, expanding the model line to a 4500HD, 5500HD, and 6500HD chassis cab. Largely the successor to the 2003–2009 GMT560 chassis, the medium-duty trucks are exclusive to Chevrolet, with no plans for an equivalent GMC version. Instead, Navistar International (now partnering with GM) would sell the medium-duty trucks as a rebadged counterpart, called the CV. This is in fact a very similar nod to how the Avalanche did not have a GMC Yukon–based equivalent, but instead, Cadillac would take its place as the former's rebadged counterpart, the Escalade EXT.
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Common 2024 Chevrolet Silverado 2500 problems
The 2024 Chevrolet Silverado 2500 HD, a heavy-duty truck, has some common problems that owners have reported. Here are some of the issues:
- No Safety Ratings: Neither the National Highway Traffic Safety Administration (NHTSA) nor the Insurance Institute for Highway Safety (IIHS) has provided safety ratings for the 2024 Chevrolet Silverado 2500 HD. These organizations typically don't test heavy-duty trucks.
- Cracks in the Passenger Roof Joint: A small number of 2024 model-year Chevrolet Silverado and GMC Sierra trucks could experience a split in the metal on the passenger side roof, resulting in a stop-sale from the company. Approximately 3,067 vehicles are being inspected as part of a field action covering half-ton trucks as well as 2500 and 3500 models.
- Electrical and Brake Problems: Reported complaints for the 2024 Chevrolet Silverado 2500 include electrical and brake problems. Some owners have reported issues with the trailer brake system, such as the center dash displaying "Check Trailer Wiring" and "Trailer Brakes Disconnected" warnings.
- Recall for Power-Unlatching Tailgates: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
These issues can affect the overall driving experience and safety of the 2024 Chevrolet Silverado 2500 HD. It's essential for potential buyers to be aware of these problems before making a purchasing decision.
What is the problem with the 2024 Silverado HD?
Bad news, General Motors fans. A select number of 2024 model-year Chevrolet Silverado and GMC Sierra trucks could experience a split in the metal on the passenger side roof, resulting in a stop-sale from the company.
Is there a recall on the 2024 Chevy Silverado?
The 2024 Chevrolet Silverado 2500 is among certain General Motors vehicles being recalled. General Motors is recalling nearly 820,000 pickup trucks over a potential safety issue involving tailgates.
Do Chevy 2500 have transmission problems?
Failed friction element D, voltage problem in the 'A' circuit and low or leaking fluid are some of the common Chevy Silverado 2500 transmission problems.
Is there a recall on the 2024 GM roof?
Chevy Silverado And GMC Sierra Sales Halted Because Their Roofs Are Splitting Apart. General Motors has issued a recall for its brand-new 2024 Chevrolet Silverado and GMC Sierra 1500, 2500, and 3500 pickup trucks due to mysteriously cracking roofs.
What is the problem with the 2024 Silverado?
Bad news, General Motors fans. A select number of 2024 model-year Chevrolet Silverado and GMC Sierra trucks could experience a split in the metal on the passenger side roof, resulting in a stop-sale from the company.
Are Silverado 2500 trucks reliable?
The Chevrolet Silverado 2500 HD Reliability Rating is 3.0 out of 5.0, which ranks it 9th out of 17 for fullsize trucks. The average annual repair cost is $936 which means it has poor ownership costs.
What is the 2024 Chevy 2500hd update?
As a result of Chevy's push to implement new technology in their 2024 Silverado 2500 HD work truck, performance has been improved on several levels. The 6.6L V-8 gas engine and Duramax turbo-diesel engine replace the prior six-speed automatic. Now, the 6.6L gas engine can operate around its peak for longer.
What is the gas mileage on a 2024 Silverado 2500?
With the Multi-Flex tailgate, it's easy. All that capability comes at a cost, though. As a full-size heavy-duty truck, the EPA doesn't officially rate the Silverado 2500 HD for fuel economy, but during my testing, which included a mix of rural and highway driving, it delivered 13.8 mpg.
2024 Chevrolet Silverado 2500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Silverado 2500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Service brakes problems
- Unknown or other problems
- Engine problems
- Power train problems
The graph below shows statistics for all 2024 Chevrolet Silverado 2500 vehicle components and the number of complaints received.
Latest 25 complaints 2024 Chevrolet Silverado 2500
The NHTSA has received 51 complaints about various vehicle components related to the 2024 Chevrolet Silverado 2500. Below are the 25 most recent complaints reported for 2024 Chevrolet Silverado 2500 vehicles.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-01
- VIN: 1GC4YNE70RF
- Components: POWER TRAIN
- Summary: Transmission failure on interstate i90, truck down shifted violently and check engine light came on and warning on dash read speed reduced drive with caution. Took truck to gm dealer on August 1 2024 who said the transmission shift solenoid plate has to be replaced. Gm dealer still has my truck as of October 16 2024 and all I they can tell me is that the part is on back order and they have no idea when it will be available. This could have caused a serious accident as I was also towing a 3500 lb trailer at 65mpg at the time with the speed being reduced so quickly by the failure.
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-13
- VIN: 2GC4YREY1R1
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: While driving with a trailer connected the display in the truck will say trailer disconnected. Then the light will go away and come back on. The trailer plug and the trailer are connected and the plug is tight. When this happens the trailer braking system is disabled (trailer has no brakes) I can plug the same trailer to Ford or Dodge with no issues. Have had the Chevy to the dealer 4 times now and they are unable to duplicate the problem. I have researched the problem on the internet and there are a lot of discussions of other people having the same issue. GMC has replaced the trailer control module, but this did not fix my problem. I am at the point the dealer and GMC are giving me the run around. I bought this truck for commercial use and frequently haul trailers. It is very unsafe when the brakes on the trailer are disabled.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-08-23
- VIN: 2GC4YME7XR1
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: I would like to report a hazardous issue with the 2024 Chevrolet Silverado trailer braking power mode. The trailer braking system turns on and off when the loaded trailer is connected; this represents a security hazard since this truck is used for work and we move heavy pieces of metal and glass. This issue was reported several times to the dealership Lou Bachrodt Chevrolet in Coconut Creek, FL. Also, the manufacturer provided a letter indicating the replacement of some parts. As indicated, I took the truck to Lou Bachrodt Chevrolet in Coconut Creek, FL, on [XXX] for the corresponding service; however, the truck is still presenting the same issues. We tried different trailers, including a U-Haul trailer, and still had the same dysfunctionality. Please advise how to proceed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-09-06
- VIN: 2GC4YNEY1R1
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2024 Chevrolet Silverado 2500 used for hauling a 2024 Grand Design RV. The contact stated that on several occasions while towing the trailer, the messages that the "Trailer Brakes Disconnected "and "Trailer Brakes Reconnected" were displayed but disappeared every 5 minutes. The vehicle was taken to the dealer; however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-06-28
- VIN: 2GC4YPEY0R1
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving 65 MPH hauling a trailer, the brake control disabled message was displayed. There were no warning lights illuminated. The contact decelerated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-07-07
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: See attached document for complaint.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-16
- VIN: 2GC4YMEY9R1
- Components: SERVICE BRAKES
- Summary: When pulling trailer trailer brakes keep disconnecting
STRUCTURE,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-23
- VIN: 1GC4YNEY8RF
- Components: STRUCTURE,UNKNOWN OR OTHER
- Summary: After a rain storm the tailgate started malfunctioning. Now it does it all the time even on pure sunny days. It will go up and down randomly without anyone touching a button. It does it so much it drained both batteries, which left the truck inoperable. The dealer said it’s not under the recall that’s out for other trucks and to just bring it up for repair.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-17
- VIN: 2GC4YME77R1
- Components: UNKNOWN OR OTHER
- Summary: AC will not run while truck is in idle. I was told by the dealer all GM trucks with the 6.6 gasoline engine this is a standard on them. this is a major safety issue when it becomes 100 F outside.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-17
- VIN: 2GC4YME7XR1
- Components: UNKNOWN OR OTHER
- Summary: AC will not run while truck is in idle. I was told by the dealer all GM trucks with the 6.6 gasoline engine this is a standard on them. this is a major safety issue when it becomes 100 F outside.
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-06-01
- VIN: 2GC4YME73R1
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: When pulling trailers I frequently get warning to check trailer wiring. I have gotten this warning with every trailer I have towed to include, my travel trailer(camper), livestock trailer, car hauler trailer and enclosed cargo trailer. It is intermittent but frequent. I am unsure if trailer brakes will engage during this failure.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-01
- VIN: 2GC4YNEY7R1
- Components: UNKNOWN OR OTHER
- Summary: Side mirrors are loose at pivot point, driving at highway speed can blow them closed to the window causing a lack of visibility and requiring me to exit and pull the mirrors back out. Extensive research has not revealed a solution, I have inquired with my dealer, they will not follow up. This has happened several times.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-11
- VIN: 1GC4YNEY5RF
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake lights became inoperable. The service trailer brake system warning light was illuminated. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the trailer was replaced with another trailer; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-01
- VIN: 1GC4YPE74RF
- Components: UNKNOWN OR OTHER
- Summary: Trailer brake controller repeatedly failed. The TBC would turn on and off randomly, the trailer we were towing then had no trailer brakes. This has aTSB associated with it, but this is a safety issue and should be a safety recall. The TSB is 23-NA-149. I am a mechanical engineer and my wife is a software engineer and we spent many hours troubleshooting this on the road away from home. GM must be compelled to elevate this to a Recall as the condition of no trailer brakes can lead to a crash and deaths. Thank you.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-04-10
- VIN: 2GC4YNE7XR1
- Components: POWER TRAIN
- Summary: Issues with transmission when taking off at times stays on 2 or 3 gear. When arriving at a yield/ stop and take off again gives a kick/ jerk when take off
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-06-08
- VIN: 2GC4YPEY5R1
- Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Charging system failed The system failed with no warning, we were traveling on a country curvy road and about to descend a grade. With the charging system failure, the truck lost power to brakes and steering. It's at the dealer, being inspected etc. No warning lights or message until the failure occured, then a battery light appeared and a charging system failed message.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-03-29
- VIN: 2GC4YME73R1
- Components: SERVICE BRAKES
- Summary: The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brake failed to function as intended. The contact stated that the failure occurred while a trailer was connected to the truck. The vehicle was taken to the dealer; however, the contact was informed that there was no resolution. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15.
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-04-11
- VIN: 2GC4YPE74R1
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: While towing our camper that has solar power our trailer brakes would randomly disconnect. Sometimes for a few seconds but several times for several minutes. After checking all wiring, doing some research and trial & error we discovered that it is a problem with the truck and the solar on the camper that is making the brakes disconnect. This happens randomly but quite often and it happened to us several times while towing in the mountains of Colorado. It is definitely a safety hazard to not have the trailer brakes. We have towed the same camper with other trucks including the 2023 Chevy that we owned before this truck and have never had a problem.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-03-31
- VIN: 1GC4YNE7XRF
- Components: SERVICE BRAKES
- Summary: I have been going through a nightmare with my new 2024 Silverado 2500HD with the trailer brake that randomly connects and disconnects. My wife and I live Part-time in our 5th wheel RV and pull it on average once a week as we move from place to place for 6 mo out of the year. The issue is very random and we have had the truck at two different dealers to try and solve the problem. The Truck dealers point to the RV Mfg and the RV Mfg point to the truck Mfg. After doing quite a bit of searching, I found a GM tech bulletin GM 6379278 in regards to this issue so I now see on the internet and youtube many others are having the same issue. This appears to be quite the life threatening issue that can easily end badly. They talk about a solar pkg or generating package causing this problem, I have neither. The bulletin is applicable to 2024 3500's and 2500's
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-08
- VIN: 1GC5YME74RF
- Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
- Summary: The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving with a travel trailer attached to the vehicle, the braking system intermittently failed to operate while depressing the brake pedal. The contact stated that the "Check Trailer Wiring" message was displayed on the instrument panel and then followed by the "Trailer Brakes Connected," message. The vehicle had been taken to a dealer; however, no defect was found with the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,700.
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-11-15
- VIN: 1GC4YNEYXRF
- Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: Truck sends safety lights on dash one day and the next day they go off. Truck is running rough and has subpar fuel mileage driving 55 to 65 miles per hour. Esc light comes on and steering wheel changes sides to drive straight. Information screen goes black and flashes while driving. I have been in contact with gmc and they said I have to report to you before they will do anything. There was a recall for my type of Truck for poor fuel consumption but my vin was not included. I feel my truck has fell through the cracks and is in need of serious repairs. 72k for this truck and now I am having nothing but problem I feel used... please help! Thanks , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-01-29
- VIN: 1GC4YREY0RF
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: After 3 days of using the truck I parking the vehicle with a trailer and I stop the truck and turn off to check the back and when I try to start the engine don’t work and all the lights turn on low battery,no key,service service esc, traction control, and I stuck with the whole cabin outside of the drive way , pedestrians must use the street to instead of the sidewalk, take it to the dealer and they say it is the computer must be replace it .
ELECTRICAL SYSTEM,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2023-07-02
- VIN: 2GC4YME72R1
- Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION
- Summary: Truck has been in and out of the shop since July. For more than 70 days total. I received a printout from a Chevy dealership in Georgia that indicated the main computer system lost communication with other components 11 times. It indicated it lost communication with the brake system control module three times and lost communication with the engine control module twice. Not sure exactly what that means, but it sounds rather serious. I've been trying since July to get GM or the dealership to buyback or replace my vehicle. Neither had ANY interest whatsoever. After I provided the attached photo to GM, they decided to buy my vehicle back. Seems that this issue is bigger than I know and surely needs some oversight from NHTSA so no one gets seriously injured due to GM's carelessness to address issues when they were brought up.
ELECTRICAL SYSTEM,ENGINE,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2023-07-02
- VIN: 2GC4YME72R1
- Components: ELECTRICAL SYSTEM,ENGINE,BACK OVER PREVENTION
- Summary: On July 1st, 2023, I purchased a 2024 Chevrolet Silverado 2500 from Orielly Chevrolet in Tucson, Arizona. On July 2nd, 2023, an error message popped up on the dash, “Park Assist Blocked See Owner’s Manual”. It continued to happen on and off til this very day. The dealership "attempted" to fix the issue, but it obviously hasn't been resolved. Due to equipment being faulty, the chances of an accident whilst back up are significantly increased. At one point on this ordeal, the truck was in the shop for 61 days. It had been in my possession for 18 days. I am currently in the process of a buyback for the vehicle. I had to hire a lemon law attorney. A supervisor from GM advised that GM is refusing a buy back for the vehicle. The vehicle also displayed an error, "key not found" while I was driving at 50mph. A bit unsettling. That error showed up twice on the dash. The dealership said they fixed the issue with a software update. Recently, the vehicle has a ticking noise on the left side of the engine, and the engine idles so low, that it feels like it's going to stall. Those issues haven't been addressed at the shop, because I start a new job on Monday(12/4) and had to drive over 2k miles to get here. Thankfully the truck made it. Not a concern I should have with a brand new vehicle.
FUEL SYSTEM, DIESEL,ENGINE PROBLEM
- Date Of Incident: 2023-05-15
- VIN: 1GC5YNEY6RF
- Components: FUEL SYSTEM, DIESEL,ENGINE
- Summary: The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where the battery was disconnected temporarily to reset the ECM. The check engine warning light was reset; however, the failure reoccurred while driving. Additionally, the contact stated that the vehicle was experiencing abnormal fuel consumption. The contact stated that the fuel economy was 8.2 - 9 miles per gallon while driving and hauling a trailer. The contact related the failure to an unknown GM voluntary recall for Faulty Fuel Injector Flow Rate. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 400.
2024 Chevrolet Silverado 2500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2024 Chevrolet Silverado 2500.
- Manufacturer: General Motors, LLC
- Components: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
- Manufacturer: General Motors, LLC
- Components: STEERING
- Summary: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
- Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Additional sources
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