2021 Cadillac Xt4 problems

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The Cadillac XT4 is a subcompact luxury crossover SUV manufactured by General Motors since 2018 under the luxury Cadillac marque.

Overview

The XT4 (short for "Crossover Touring 4") is Cadillac's second crossover SUV, slotting below the mid-size Cadillac XT5, serving as the luxury equivalent to the Chevrolet Equinox and GMC Terrain. It is the third model to use Cadillac's new alphanumeric naming scheme (after the CT6 and XT5), and the second of three vehicles Cadillac is introducing in the Crossover Touring (XT) series, the third being the mid-sized three-row XT6 that debuted in 2019 as a 2020 model. It utilizes GM's E2 platform, shared with the Chevrolet Malibu and Opel Insignia/Buick Regal.

Cadillac introduced a teaser for the XT4 during a telecast of the 90th Academy Awards on March 4, 2018, and it made its official debut at the 2018 New York Auto Show on March 27, 2018. Cadillac started taking customer pre-orders shortly following the New York debut.

The XT4 is produced at GM's Fairfax Assembly plant, and went on sale in the fall of 2018 as a 2019 model. The Chinese-market XT4 is manufactured in Shanghai by SAIC-GM.

2021 Cadillac Xt4

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Common 2021 Cadillac Xt4 problems

The 2021 Cadillac XT4 has been noted for several common problems that have been reported by owners of this vehicle. These issues range from engine noise and throttle response to suspension comfort and reliability.

One of the most common complaints about the 2021 Cadillac XT4 is the loud and harsh engine noise. This issue has been reported by many owners, who find the engine to be too noisy during acceleration and at high speeds. The engine noise is often described as intrusive and uncomfortable, especially during long drives. This can be a significant issue for those who value a quiet and smooth driving experience.

Another common problem with the 2021 Cadillac XT4 is the jerky throttle response. Many owners have reported that the throttle is too sensitive and reactive, which can make the vehicle feel unstable and difficult to control. This issue can be particularly noticeable during low-speed driving, such as when pulling out of a parking space or merging onto a busy road. The jerky throttle response can make the vehicle feel less refined and more difficult to drive, which can be a significant drawback for those who value a smooth and responsive driving experience.

The 2021 Cadillac XT4 has also been criticized for its relatively stiff suspension and unsupportive seats. This issue has been reported by many owners, who find the suspension to be too firm and uncomfortable, especially during long drives. The unsupportive seats can also contribute to this issue, as they may not provide enough cushioning or support for the driver and passengers. This can make the vehicle feel less comfortable and more fatiguing during long drives, which can be a significant issue for those who use their vehicle for commuting or road trips.

In terms of reliability, the 2021 Cadillac XT4 is expected to have about average reliability when compared to other new cars. This prediction is based on limited data from the XT4, plus the Cadillac brand scores. However, the XT4 has been criticized for its poor reliability, comfort, and value-for-money. According to a study by Consumer Reports, the XT4 is among the least satisfying vehicles to own due to these issues. The study found that only 47 percent of owners would buy this vehicle again, which is the lowest score in its segment. The study also gave the XT4 a predicted owner satisfaction rating of 1/5, which is a significant issue for those who value reliability and satisfaction in their vehicle.

There have also been reports of oil leaks in the 2021 Cadillac XT4, which can be a significant issue for those who value reliability and peace of mind. One owner reported an oil leak in their 2021 XT4, which appeared to be coming from the timing chain/belt cover. This issue can be a significant concern for those who value reliability and want to avoid costly repairs. It is important to note that this issue may not affect all 2021 XT4 vehicles, but it is still a common problem that has been reported by some owners.

In summary, the 2021 Cadillac XT4 has several common problems that have been reported by owners of this vehicle. These issues range from engine noise and throttle response to suspension comfort and reliability. While the XT4 has some positive features, such as distinctive styling and a dynamic chassis, these common problems can be significant drawbacks for those who value reliability, comfort, and satisfaction in their vehicle. It is important for potential buyers to be aware of these common issues and to consider them when making their purchasing decision.

2021 Cadillac Xt4 engine

What are the issues with the 2021 Cadillac XT4?

The problems experienced by owners of the 2021 Cadillac XT4 during the first 90-days of ownership.

  • Lower than average ratings for the sound of the vehicle's engine.
  • The vehicle cabin is not as well insulated from outside noises as it could be.

What is the recall on the 2021 XT4?

Summary: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners. Tip: Recalls don't affect every vehicle of the same year, make and model.

Does XT4 have transmission problems?

Don't buy an Xt4

Not happy with this car at all, it feels like the transmission is slipping, I have had it in the shop at least 10 times and told the same thing “ this is how the car preforms, there is nothing wrong with it”.

Is XT4 a good buy?

There's a lot to consider if you're wondering whether the 2024 Cadillac XT4 is a good car. Our consumer reviews show that the 2024 XT4 gets an average rating of 4 stars out of 5 (based on 31 reviews).

What are the issues with the 2021 Cadillac XT4?

The problems experienced by owners of the 2021 Cadillac XT4 during the first 90-days of ownership.

  • Lower than average ratings for the sound of the vehicle's engine.
  • The vehicle cabin is not as well insulated from outside noises as it could be.

Does XT4 have transmission problems?

Cadillac has announced that 194105 vehicles have been affected by a Transmission recall.

What is the recall on the 2021 XT4?

Summary: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners. Tip: Recalls don't affect every vehicle of the same year, make and model.

Is XT4 a good buy?

There's a lot to consider if you're wondering whether the 2024 Cadillac XT4 is a good car. Our consumer reviews show that the 2024 XT4 gets an average rating of 4 stars out of 5 (based on 31 reviews).

2021 Cadillac Xt4 car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Cadillac Xt4 problems, we found that the most common problems with these 2023 model year vehicles are:

  • Electrical system problems
  • Engine and engine cooling problems
  • Power train problems
  • Back over prevention problems
  • Air bags problems

The graph below shows statistics for all 2021 Cadillac Xt4 vehicle components and the number of complaints received.

2021 Cadillac Xt4 complaints

The NHTSA has received 5 complaints about various vehicle components related to the 2021 Cadillac Xt4.

2024-08-15

ENGINE AND ENGINE COOLING,POWER TRAIN PROBLEM

  • Date Of Incident: 2022-01-15
  • VIN: 1GYAZAR45MF
  • Components: ENGINE AND ENGINE COOLING,POWER TRAIN
  • Summary: The contact owns a 2021 Cadillac XT4. The contact stated that while stopped at a traffic signal, the signal turned green; however, when the accelerator pedal was depressed, the vehicle hesitated before responding as needed. The contact stated that the vehicle lunged into motion. The contact stated that the failure was intermittent at first but became a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam shaft and transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.
2024-02-07

BACK OVER PREVENTION PROBLEM

  • Date Of Incident: 2023-11-13
  • VIN: 1GYFZER43MF
  • Components: BACK OVER PREVENTION
  • Summary: The contact owns a 2021 Cadillac XT4. The contact stated that while his wife was reversing and exiting the residential driveway, the back over prevention sensor activated. The contact stated the back over prevention warning light illuminated. The contact stated that there were no obstacles behind the vehicle. The vehicle was taken to the dealer, but the failure could not be duplicated. The contact stated that the vehicle was retrieved and shortly after exiting the dealer's lot, the failure reoccurred. The vehicle was taken to another local dealer where the failure was unable to be duplicated. The contact also stated that the vehicle was taken to Auto Zone and the failure was unable to be duplicated. The vehicle was then taken back to the original dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
2022-12-01

ELECTRICAL SYSTEM PROBLEM

  • Date Of Incident: 2021-06-14
  • VIN: 1GYFZBR43MF
  • Components: ELECTRICAL SYSTEM
  • Summary: When I turn on the vehicle, it will have no sound - audio, turn signal, and most importantly and concerning, seatbelt warning chime. the electrical issues also extend to the hvac sustain have been trying to get this resolved with two dealerships and Cadillac directly for 1.5 almost 2 years. The issues began about three weeks after my lease began. Cadillac directly and the dealerships have done nothing to resolve this and have continuously kicked it down the road with no resolution. I am not comfortable driving a vehicle in which seatbelt deatures are compromised.
2022-01-15

AIR BAGS PROBLEM

  • Date Of Incident: 2021-12-15
  • VIN: 1GYFZFR48MF
  • Components: AIR BAGS
  • Summary: Safety restraint warning light came on. Took to dealership. They had for 3 days claimed it was repaired. Light came back on 2 days later. Dealership has now had my vehicle 10 days, stating I need a new side drivers airbag. They do not know when it will arrive. I have seen other complaints in this model for faulty airbag sensors/units.
2021-05-27

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2021-05-18
  • Crash: 1
  • VIN: 1gyazar49mf
  • Components: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
  • Summary: The contact owns a 2021 Cadillac XT4. The contact stated that while driving in stop-and-go traffic, the contact rear-ended a vehicle in front. The contact crashed the vehicle at approximately 5 mph; however, the collision caused severe front end damage to the vehicle. The air bag did not deploy and all electrical safety features failed to operate after the collision. There were no injuries reported and a police report was filed. The radiator began to leak as a result of the accident, therefore, the vehicle was towed to an independent body shop. The manufacturer was notified of the failure and offered no assistance. The vehicle had been repaired. The failure mileage was approximately 1,800.

2021 Cadillac Xt4 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2021 Cadillac Xt4.

2021-08-20
  • Manufacturer: General Motors, LLC
  • Components: SEAT BELTS:CRITICAL FASTENERS
  • Summary: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
  • Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
  • Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Negative 2021 Cadillac Xt4 car reviews

  1. Guiseppe Weissnat 2024-09-08

    I have noticed that the rear tires on my 2021 XT4 are too close to the back wheel wells. This has caused small driveway rocks to get caught and rip the material in front of the steel plate. If there was more clearance at the back of the tire, this would not be an issue. During acceleration, I hear a bang that sounds like it's hitting the wheel well plate. I reported this issue during my first oil change and requested that it be noted on the maintenance receipt. I am concerned about rocks getting caught and touching the fabric, which could cause further damage. As a new car owner, I did not expect to have this problem and I hope it will be covered under warranty. Thank you for your attention to this matter.

  2. Tobin Nienow 2024-09-02

    I recently purchased a used XT4 with only 30,000kms on it and have been enjoying it quite a bit. The vehicle is peppy, has a 9-speed transmission that shifts well, and revs low on the highway (although it can be a bit jerky at times). The interior is spacious and, considering the used car price, it's quite nice and feature-filled. It's also a nice-looking vehicle that receives lots of compliments. Overall, I would rate it a 4/5. However, the downside is that it doesn't perform well in cold weather. I live in Saskatchewan, Canada, and the past couple of weeks have been -35 degrees Celsius or colder. Unfortunately, this car does not warm up to operating temperature and complains about the cold a lot. The transmission revs high constantly and is very loud, the engine is unresponsive and loud, and the interior creaks and rattles. There's also a high-pitched whining noise coming from the rear. It's clear that this vehicle was not built for our winters. I'm disappointed that I won't be purchasing another GM product, but it's too bad.

  3. Dock Schultz 2024-08-08

    I recently upgraded from an SRX to the XT4. One thing to keep in mind is that if you plan on transporting your golf clubs, you may need to put one of the back seats down to fit them in. Additionally, it's worth checking with your playing partners to ensure they have a larger SUV and don't mind driving, as it may be a tight fit for four golfers and their clubs in this car.

  4. Jack Tremblay 2024-07-27

    I recently purchased this car after years of driving less expensive models. While the car itself is small and responsive, I have found the interior buttons and controls to be confusing. Additionally, as someone who is 6ft and somewhat overweight, I have had difficulty getting in and out of the driver's seat without bumping my head each time. While this has been a big negative for me, it may not be an issue for others. Overall, I would suggest considering other options before making a purchase.

Positive 2021 Cadillac Xt4 car reviews

  1. Herminio Hegmann 2025-01-09

    After experiencing long delays with my factory order due to Covid, I finally received my vehicle in July. I must say, it was definitely worth the wait! As someone who appreciates nice vehicles regardless of the brand, I had never considered getting a Cadillac before. However, the XT-4 caught my eye and I decided to order one. To my surprise, it has exceeded all of my expectations, including reliability. With 11000 Km's (7000 Miles) on the clock, it has not missed a beat, with no squeaks or rattles and zero complaints. It truly is an engineering marvel. I have owned plenty of new vehicles in my life, ranging from trucks to luxury and sports cars, some were good, some great, but none have provided me with this level of overall satisfaction. It's a fabulous vehicle so far!

  2. Norbert Stanton 2024-10-14

    Learning all the features of this technology may take some time, similar to switching from an iPhone to an Android. However, with practice, it will become second nature. It's important to note that there are some changes to get used to, such as the reverse and drive positions being switched. But don't worry, with time and practice, it will become more natural.

  3. Denis Rohan 2024-10-02

    The engine is a bit noisy, but you don't hear it in the cabin. The technology in this vehicle is very impressive, including Wi-Fi capability, blind spot alert, and auto Start/Stop.

  4. Ross Wolf 2024-09-27

    The cluster graphics, such as the fuel gauge and illuminated print, seem a bit small. Is there anything else that you would like to add?

  5. Garret Graham 2024-07-20

    This vehicle is fantastic! It has all the features I could have asked for.

Leave your review of 2021 Cadillac Xt4

Additional sources

More sources of information about 2021 Cadillac Xt4 problems:

2021 Cadillac XT4: Pros And Cons
2021 Cadillac XT4: Pros And Cons
https://www.motor1.com/reviews/485880/2021-cadillac-xt4-pros-cons/

Feb 4, 2021 ... We put nearly 1,000 miles on the Cadillac XT4 and discovered a poorly executed option in a class ripe with much better options. The engine is ...

2021 Cadillac XT4 Problems | Kelley Blue Book
2021 Cadillac XT4 Problems | Kelley Blue Book
https://www.kbb.com/cadillac/xt4/2021/common-problems/

How reliable is the 2021 Cadillac XT4? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.

2021 Cadillac XT4 Ratings, Pricing, Reviews and Awards | J.D. Power
2021 Cadillac XT4 Ratings, Pricing, Reviews and Awards | J.D. Power
https://www.jdpower.com/cars/2021/cadillac/xt4

2021 Cadillac XT4. Type: SUV ... See answers to common EV questions, tax incentives, charging maps & more. ... The problems experienced by owners of the 2021 ...

XT4 and lemon law | Cadillac Owners Forum
XT4 and lemon law | Cadillac Owners Forum
https://www.cadillacforums.com/threads/xt4-and-lemon-law.1089752/

Sep 25, 2019 ... And has had no issues since. I asked the dealer when buying my 2020 XT4 premium sport if the transmission problems were solve. Of coarse he said ...

XT4 reliability? : r/Cadillac
XT4 reliability? : r/Cadillac
https://www.reddit.com/r/Cadillac/comments/13en1c5/xt4_reliability/

May 11, 2023 ... Wanted to know how bad the problem really was. I noticed all the complaints were when the car only had a couple hundred miles on them. I'm ...

Other years of Cadillac Xt4

cadillac xt4 2023 photo
Xt4 2023
Cadillac

4

0

14

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac xt4 2024 photo
Xt4 2024
Cadillac

5

1

19

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac xt4 2019 photo
Xt4 2019
Cadillac

7

3

28

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac xt4 2020 photo
Xt4 2020
Cadillac

7

5

27

  • 5
  • 4
  • 3
  • 2
  • 1
cadillac xt4 2021 photo
Xt4 2021
Cadillac

5

1

17

  • 5
  • 4
  • 3
  • 2
  • 1

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