2024 Cadillac Lyriq problems

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The Cadillac Lyriq (stylized LYRIQ) is an electric mid-size luxury crossover SUV manufactured and marketed by the Cadillac subdivision of General Motors. As Cadillac's first fully electric vehicle, and the first GM production vehicle using the BEV3 platform, the Lyriq introduces a new version of GM's Super Cruise semi-autonomous driving system.

Assembled at Spring Hill Manufacturing in Spring Hill, Tennessee for North America and at a new EV-only plant in Yantai, China for Asia, Cadillac started accepting customer orders for the 2023 Lyriq in the United States in May 2022.

History

At the 2019 North American International Auto Show, CEO Mary Barra presented several details about the group's upcoming series of EVs, which included a crossover from Cadillac. The name Lyriq follows a pattern of several prior Cadillac concept vehicles, including the Evoq, Provoq, and Celestiq, all ending in "q".

Cadillac originally planned for a US-market presentation of the Lyriq (as a "show car" or concept car) on April 2, 2020, followed by a launch soon thereafter for the 2021 model year. Due to the COVID-19 pandemic, it was postponed to August 6. Production of the Lyriq was also delayed to early 2022. Chinese and Asian market production at a new plant at Shanghai GM's Yantai complex built for Ultium will start slightly before Spring Hill starts Lyriq assembly for North America.

Following the public debut of the Lyriq show car at the 2021 Shanghai Auto Show, the production version was presented on April 21, 2021.

Batteries for both Yantai and Spring Hill production will be sourced from LG Chem, with Spring Hill initially getting pouch-type Ultium cells from an LG Chem plant in South Korea. This will be done until GM and LG Chem expand Spring Hill to accommodate Ultium battery production for both domestic use and exports to Mexico. According to Cadillac, all the interior components were newly designed for the Lyriq and no pre-existing GM parts were used.

The Lyriq was first delivered to American dealerships in the highest demand markets of New York, Los Angeles, and Detroit in the first week of July 2022. GM delivered a total of 122 Lyriqs to U.S. customers in 2022.

On November 15, 2023, Cadillac confirmed it will launch the Lyriq in Australia in late 2024.

For the 2024 model year, EPA range estimates for the dual motor models increased from 312 miles (502 km) to 314 miles (505 km). Additionally, a new $1200 OTA update for the dual motor models increases the torque output and allows for a reduction in 0–60 mph (0–97 km/h) times from 4.7 to 4.4 seconds. A more conventional door access system was implemented, with remote activated flush pop-out handles replacing an electronic unlatch button which lacked discrete handles.

2024 Cadillac Lyriq

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Common 2024 Cadillac Lyriq problems

The 2024 Cadillac Lyriq, an all-electric SUV, has faced several common problems based on complaints from its owners. These issues range from technology malfunctions, poor build quality, and reliability concerns.

One of the most significant issues reported is related to technology malfunctions. Owners have experienced problems with the driver assist system, which has stopped working entirely within the first 1,000 miles.

Another issue reported by owners is poor build quality. Some vehicles have had to be towed to the dealer due to computer issues, which have caused the vehicle to break down constantly and be totally unreliable.

Reliability concerns are another significant issue for the 2024 Cadillac Lyriq. Owners have reported that the vehicle spends a considerable amount of time in service, with one owner reporting that the vehicle had been in service for six straight weeks as of July 13, 2023.

In summary, the 2024 Cadillac Lyriq has faced common problems related to technology malfunctions, poor build quality, and reliability concerns. These issues have caused significant inconvenience and frustration for owners, who have reported that the vehicle is unreliable and in need of frequent service. It is crucial for Cadillac to address these issues promptly to restore customer confidence in the brand and its electric vehicles.

2024 Cadillac Lyriq engine

What is the Lyriq issue in 2024?

Summary: General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.

What is the warranty on the 2024 lyriq battery?

LYRIQ offers an 8-year/100,000-mile* electric vehicle propulsion battery limited warranty.

Why are Cadillac LYRIQ production so slow?

Cadillac global VP John Roth said demand remains strong for the Lyriq, as it does for just about every electric vehicle in the luxury segment. Production of the Lyriq had fallen well behind the brand's original plans, due mainly to a problem with the assembly of the battery modules.

How many years will the Cadillac LYRIQ battery last?

If you're familiar with Cadillac vehicles, you probably know about models like the new Cadillac LYRIQ. What's the Cadillac electric car battery life? It depends, but no electric car battery will last forever. Currently, the average electric car battery life expectancy is about 10 to 20 years.

Why are Cadillac LYRIQ production so slow?

Cadillac global VP John Roth said demand remains strong for the Lyriq, as it does for just about every electric vehicle in the luxury segment. Production of the Lyriq had fallen well behind the brand's original plans, due mainly to a problem with the assembly of the battery modules.

How many years will the Cadillac LYRIQ battery last?

If you're familiar with Cadillac vehicles, you probably know about models like the new Cadillac LYRIQ. What's the Cadillac electric car battery life? It depends, but no electric car battery will last forever. Currently, the average electric car battery life expectancy is about 10 to 20 years.

What is the warranty on the 2024 lyriq battery?

LYRIQ offers an 8-year/100,000-mile* electric vehicle propulsion battery limited warranty.

Why is the Lyriq so heavy?

An SUV this long, wide, and heavy doesn't need to be quicker. And boy, is it heavy. Fitting a second motor added slightly more than 300 pounds to the curb weight, bringing the Lyriq AWD within spitting distance of the three-ton mark at 5,961 pounds.

2024 Cadillac Lyriq car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Cadillac Lyriq problems, we found that the most common problems with these 2023 model year vehicles are:

  • Forward collision avoidance problems
  • Back over prevention problems
  • Electrical system problems
  • Exterior lighting problems
  • Service brakes problems

The graph below shows statistics for all 2024 Cadillac Lyriq vehicle components and the number of complaints received.

Latest 25 complaints 2024 Cadillac Lyriq

The NHTSA has received 42 complaints about various vehicle components related to the 2024 Cadillac Lyriq. Below are the 25 most recent complaints reported for 2024 Cadillac Lyriq vehicles.

2024-10-21

BACK OVER PREVENTION PROBLEM

  • Date Of Incident: 2024-10-20
  • VIN: 1GYKPPRL2RZ
  • Components: BACK OVER PREVENTION
  • Summary: Ref: NHTSA ID# 24V589/ GM Recall N242453471 Record shows that the above recall was completed on August 27, 2024. Yesterday while I was reversing my 2024 LYRIQ out of my garage I experienced multiple false automatic braking. Braking was so frequent that, I thought, driving that car at that time was unsafe and pulled it back into the garage and took my other car. It was raining at that time. False braking has happened in the past but not to a point where driving is nearly impossible.
2024-10-01

BACK OVER PREVENTION PROBLEM

  • Date Of Incident: 2024-09-26
  • VIN: 1GYKPSRL6RZ
  • Components: BACK OVER PREVENTION
  • Summary: Each time it rains and the car is in reverse, the emergency braking system kicks in repeatedly, and a red light flashes on the screen. The car believes there is an object or person behind the car; I would imagine because the rear camera can see the rain. It is difficult to even move the car at all, and is a major safety concern. The last time this occurred, I was backing out of my driveway at a slow speed. This also occurred backing out of a parking spot at a slow speed. I hesitate to drive this car in rain because of the issue. In speaking with the dealership's repair personnel, this occurs on every Lyriq. In fact, there was another Lyriq in for that complaint at the same time. I cannot attach photos or a video, as doing so would be unsafe. However, it can be easily re-created in any Lyriq.
2024-09-06

BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-09-06
  • VIN: 1GYKPSRK4RZ
  • Components: BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
  • Summary: Continuing problem with both front and rear emergency braking. Primarily when it is raining and vehicle is put in reverse violent and unexpected emergency braking will occur for no apparent reason. This will happen several times. Also, when backing out of driveway on a slant, rear emergency braking seems to sense the street and brakes are applied violently. This situation has also happened going into driveway on a slant for front emergency braking. Have informed the dealer several times of this problem and they say that Cadillac has not fix. Very distressing and dangerous for whip lash of adults and children.
2024-09-05

BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-09-03
  • VIN: 1GYKPWRL5RZ
  • Components: BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
  • Summary: I have had two incidents with the automatic braking system occur in a short period of time. The Lyriq is not a car that I drive very often so when the incidents occurred in the last 2 of the 3 times of driving the car it makes me scared to drive the car again. The first incident occurred while driving at approximately 35 mph. The road I was on had 4 lanes with a turn lane in the middle dividing the 4 lanes with 2 lanes on each side of the turn lane. The road carries moderately heavy traffic as it has many businesses (fast food restaurants, strip malls, etc.) I was driving in the left lane when a truck in the on coming traffic entered the middle turn lane and a vehicle ahead of me entered the lane to the right of me. Neither vehicle crossed the line of the lane I was in. This is normal traffic for the type of road I was on. I know there have been reports of rain interfering with sensors in the past, but this day was clear. My vehicle flashed a red collision warning and engaged the automatic braking system. This was scary as heck. It was very jarring to me and my passenger. Next incident I was parking along a curb. So this time I was driving under 10 mph. I was backing up and there was a hand rail along on a walkway on the curb. There was no way I would hit the railing as it was several feet from the roadway. There was no warning in my car when it engaged the automatic braking system. Even though I wasn’t traveling very fast it was very jarring and my neck was still hurting from the last incident when it engaged the automatic braking. When the car engages the automatic braking system it sounds as though it has hit something or someone has hit you. It’s very confusing. I reported previous incidents to my dealer and they said that the sensors were sensitive and they supposedly did some sort of fix, but frankly I’m concerned what could happen as these incidents have quite seriously been a pain in the neck for me.
2024-09-03

SERVICE BRAKES, HYDRAULIC PROBLEM

  • Date Of Incident: 2024-05-13
  • Crash: 1
  • VIN: 1GYKPSRL3RZ
  • Components: SERVICE BRAKES, HYDRAULIC
  • Summary: The contact owns a 2024 Cadillac Lyriq. The contact stated while driving at approximately 3 MPH as she was entering her garage to park the vehicle, she depressed the brake pedal, however, the vehicle continued forward and crashed into a tool chest located at the back of the garage wall. The contact stated that the front of the grill and the front bumper were damaged and had to be replaced. The contact stated no warning light was illuminated. The contact stated that failure reoccurred when she was parking the vehicle in a parking lot. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS system had failed and caused a loss of braking ability. The contact was advised by the dealer that the failure was related to NHTSA Campaign Number: 24V589000 (Service Brakes, Hydraulic). The contact had the recall completed at that time. The manufacturer was informed of the failure. The failure mileage was 3,000.
2024-09-03

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM PROBLEM

  • Date Of Incident: 2024-07-24
  • VIN: 1GYKPRRK1RZ
  • Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
  • Summary: I purchased a brand new Cadillac Lyriq on July 1, 2024, and have encountered several severe issues that compromise the safety and reliability of the vehicle: 1.Display Failure: The display frequently flickers, flashes, and sometimes completely blacks out, causing the loss of critical information such as speed, backup camera, navigation, and other vital systems. This makes the vehicle unsafe to drive, as it is impossible to monitor speed and other essential functions necessary for safe operation. 2.Battery Overheating During DC Fast Charging: The vehicle’s battery consistently overheats during DC fast charging sessions, causing the charge rate to drop significantly (from ~190 kW down to 14-20 kW). This overheating issue not only drastically extends charging times but also raises serious safety concerns, particularly during long road trips in hot weather. The vehicle has repeatedly experienced these issues, making it unreliable for long-distance travel. 3.Charger Overheating and Instability During Home AC Charging: The home AC charger provided with the vehicle becomes excessively hot while charging the Lyriq. Additionally, the charging rate fluctuates erratically between 0-3 kW, further complicating the charging process. This overheating of the charger at home raises concerns about the safety of parking or charging the vehicle in my garage, as it may pose a fire risk. These issues have been reported to my dealership, who have attempted repairs without success. The problems persist, and the vehicle remains unsafe and unreliable for my family’s needs. I am deeply concerned about the potential for these issues to lead to more severe safety incidents if not addressed promptly.
2024-08-22

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2024-08-20
  • VIN: 1GYKPSRL4RZ
  • Components: EXTERIOR LIGHTING
  • Summary: Right rear taillight and brake light fail to light intermittently. This is a known defect on many other Lyriqs. When this failure occurs, the vehicle is not compliant with state laws regarding having working taillights and brake lights, and could result in a moving violation ticket. Cadillac should be required to recall and repair/replace these lights.
2024-08-22

FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-08-22
  • VIN: 1GYKPSRL8RZ
  • Components: FORWARD COLLISION AVOIDANCE
  • Summary: Cruising at 65mph in moderate mixed traffic when vehicle began maximum braking with no action from me and no forward obstacles. Several following vehicles had to take drastic evasive action to avoid collision. Very lucky this resulted in no injury or damage. Could have been much, much worse.
2024-08-14

BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-08-11
  • Number Of Injuries: 1
  • VIN: 1GYKPRRK2RZ
  • Components: BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
  • Summary: I was driving the vehicle and it stopped in the middle of the freeway. Another incident happened while Kane changing and another while exiting . All three incidents caused a extremely hard braking which felt like a collision.
2024-08-04

POWER TRAIN,VEHICLE SPEED CONTROL PROBLEM

  • Date Of Incident: 2024-07-29
  • VIN: 1GYKPRRL8RZ
  • Components: POWER TRAIN,VEHICLE SPEED CONTROL
  • Summary: It happened two times to me I was driving and I lost acceleration power. I put the car on Park and back to drive and it still didn't help the only way to get it to drive is to restart the car
2024-08-04

STEERING PROBLEM

  • Date Of Incident: 2024-07-08
  • VIN: 1GYKPWRKXRZ
  • Components: STEERING
  • Summary: The steering wheels sometimes don’t control the wheel and it is wobble.
2024-08-03

FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-08-01
  • VIN: 1GYKPVRK5RZ
  • Components: FORWARD COLLISION AVOIDANCE
  • Summary: Vehicle engage emergency stop in forward direction for no apparent reason. Leaving dead stop 2nd car at traffic signal. Huge problem as may cause rear end collision. I have disengaged all auto brake features. Had previously already disabled reverse auto braking feature. I was at a residential intersection. Single lane each direction with left turn lane. I was the 2nd vehicle in line. There was a crosswalk however there were no pedestrians, bicycles, etc. in the crosswalk or on any sidewalks of roadways. The left turn green arrow illuminated and the vehicle in front began turning. I began to follow and reached no more than 5-10 mph when "bang", the emergency stop engaged. I actually thought I hit a pole or object. Terrifying for my wife in the passenger seat also. The vehicle behind us was able to stop in time, this time. However, drivers do not expect the vehicle in front of them to begin moving the emergency brake for no reason. This is a dangerous defect which must be addressed.
2024-08-02

BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-07-28
  • VIN: 1GYKPMRL2RZ
  • Components: BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
  • Summary: Driving my car on the highway at speeds of about 65, and the charging port door suddenly opens. When I slow down then the door closes on it own. Seems like the housing for the door isnt made tight enough to stay closed during highway driving.
2024-08-02

ELECTRICAL SYSTEM,BACK OVER PREVENTION PROBLEM

  • Date Of Incident: 2024-04-15
  • VIN: 1GYKPVRL8RZ
  • Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION
  • Summary: The contact owns a 2024 Cadillac Lyric. The contact stated that the brakes erroneously activated while attempting to reverse. The contact stated that the failure occurred only while it was raining. There were no warning lights illuminated. The vehicle was taken to the dealer, and it was suggested to deactivate the Back Over Prevention and Cross Traffic Alerts while attempting to reverse. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure by the dealer. The failure mileage was 145.
2024-08-01

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2023-08-17
  • VIN: 1GYKPPRL6RZ
  • Components: EXTERIOR LIGHTING
  • Summary: We encountered consistent loss of or erratic headlight operation. The behavior was that lighting would simply fail on one or both sides of the car, often along two-lane roads with curves in the road where it is critical to judge distance to oncoming traffic. Other times the lights would dim and wash out the ability to clearly see the road ahead. The dealer has replaced the headlights three times already. An associated lighting module was also replaced more than once. Note that this issue is still present so we are unable to use the vehicle now after dark.
2024-07-30

BACK OVER PREVENTION PROBLEM

  • Date Of Incident: 2024-07-15
  • VIN: 1GYKPMRL4RZ
  • Components: BACK OVER PREVENTION
  • Summary: Car has a automatic back up braking system. The car will brake hard to stop vehicle if there is an object behind it. In this case, the car was braking when there was no object behind it. This happen continously while I was trying to back out of a parking space. I could only drive forward. Finally, after a few attempts to back out of the parking space, I was able to drive in reverse. After I was able to drive forward, I tested the the car drove to a location where there wasn't anything behind me. I put the car in reverse and it did it again automatically hard braked and stopped the vehicle. I waited then tried it again and I didn't have the problem anymore. I took the car to the Cadillac Dealer. I was told there have been others who have had this same issue. Furthermore, I was told they can't fix it. Perhaps the feature can be turned off I was told. I don't see where it can be turned off. The feature is a good safety feature if works when it should. Meaning, when there is truly an object behind the car. That's my complaint This was a scary episode.
2024-07-26

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-07-23
  • Crash: 1
  • VIN: 1GYKPTRL7RZ
  • Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
  • Summary: When approaching a red light at 5-10mph, I engaged the brakes, but the brakes did not work and the automatic breaking didn't work either, leading me to rear end the car in front of me. There were no prior warnings lights or notices, and the breaks were working properly before and after the accident. The car was towed to the dealership for inspection, but they could not find anything wrong and have contacted GM for further inspection.
2024-06-17

BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2023-12-01
  • VIN: 1GYKPTRK2RZ
  • Components: BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
  • Summary: The contact owns a 2024 Cadillac Lyriq. The contact stated that while reversing from the driveway, the brake pedal was applied without driver input. The contact stated that the vehicle detected an unknown object, causing the brakes to be applied, but the contact determined that there was no object behind the vehicle. While driving at 50–60 MPH, the brakes were applied without application. There were unknown warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The computer was reset. The vehicle was not repaired. The manufacturer was contacted, but further assistance was not provided. The failure mileage was approximately 100.
2024-06-14

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-06-13
  • VIN: 1GYKPVRL5RZ
  • Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
  • Summary: I was driving the car on the turnpike and out of nowhere the rear collision system went offline and the automatic breaking was triggered while I was going 70 mph in rush hour. The brakes started to smoke and smell and the the warning of ‘breaks overheating. do not drive. call service’ happened. I proceeded to narrowly avoid many cars on the road by having to cross three lanes of traffic over to the shoulder and the car was fully smoking, I quickly turned it off I got out and stepped away. After some time when I felt safe returning to the vehicle I turned it back on and was still showing breaks were overheated message and then was forced to get the car towed and take an Uber home. The vehicle is only 2 months old with ~3300 miles on it. The vehicle is currently sitting at the closest dealership to the event and they are unable to work on it due to a lack of EV service provided there and they told me they are unable to have it moved to the dealership I purchased it at.
2024-05-22

SERVICE BRAKES PROBLEM

  • Date Of Incident: 2024-05-15
  • Crash: 1
  • VIN: 1GYKPWRL1RZ
  • Components: SERVICE BRAKES
  • Summary: As I approached a stop sign and hit the brake the car did not stop. I pounded on the brake but there was no response at all; it just coasted forward. The car continued to move and hit the car in front of me stopped at the stop sign. That car, a Nissan Rogue, had no damage. I was barely moving but the plastic sheet in the front of the Lyriq was cracked.
2024-05-13

SERVICE BRAKES PROBLEM

  • Date Of Incident: 2024-05-10
  • VIN: 1GYKPMRL8RZ
  • Components: SERVICE BRAKES
  • Summary: There was “Brake System Failure” message on the EV’s digital display. It happened 3 times in less than a month. When it happened, I had to apply the break very hard. Otherwise, the car would not stop completely and would not hit the car in front. Top speed is limited 43 mph so I could not drive it on freeway.
2024-05-09

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM

  • Date Of Incident: 2024-02-23
  • VIN: 1GYKPPRK4RZ
  • Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
  • Summary: Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.
2024-05-06

FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION PROBLEM

  • Date Of Incident: 2024-04-27
  • VIN: 1GYKPSRK4RZ
  • Components: FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION
  • Summary: The automatic collision system braking is engaging when the vehicle is in reverse and while it is raining. This occurs multiple times while trying to back the vehicle up during rain. This is dangerous for the passengers since they are abruptly thrown backwards without warning. The vehicle must be placed in "park" and then "reverse" multiple times until the collision braking stops malfunctioning.
2024-04-22

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-03-22
  • VIN: 1GYKPPRL8RZ
  • Components: UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
  • Summary: The vehicle initially had a windshield manufacturing defect according to Cadillac Service Center which allowed plenty of water to go inside the vehicle during heavy rain. After the vehicle was serviced weeks later I was driving and the digital dashboard when completely yellow and red. At the same time the automatic brakes activated and I almost got rear ended. They serviced the car again after being tow trucked and “couldn’t” determine the cause of the dashboard incident shown on the pictures.
2024-04-20

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2024-01-30
  • VIN: 1GYKPSRL3RZ
  • Components: EXTERIOR LIGHTING
  • Summary: There is a problem with the dashboard lighting. It is very dim and hard to read the dash to choose and view options and screen in general. I noticed this the day I picked up the new car. The dealer said there was nothing he could do. I contacted Cadillac and was told to go back to dealer and have him make a TAC call with GM for adjustment. They did this and said it met there specs. This is a very dangerous safety issue as when you are driving you spend to much time trying to see dashboard for adjustments and you can’t keep your eye on the road. I filed a complaint with Cadillac Customer Assistance, case # [XXX] and nothing is getting done about the problem. I’ve talked with several Lyric owners with the same problem and I see online a lot of customers complaining. I’m hoping you can get involved and get Cadillac to resolve this problem for myself and many other owners. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 Cadillac Lyriq recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2024 Cadillac Lyriq.

2024-08-08
  • Manufacturer: General Motors, LLC
  • Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
  • Summary: General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
  • Consequence: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
  • Remedy: The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.
2024-05-09
  • Manufacturer: General Motors, LLC
  • Components: ELECTRICAL SYSTEM:WIRING
  • Summary: General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
  • Consequence: A loss of drive power increases the risk of a crash.
  • Remedy: Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service at 1-800-462-8782. GM's number for this recall is N242447080.
2023-11-22
  • Manufacturer: General Motors, LLC
  • Components: SEAT BELTS:REAR/OTHER:ANCHORAGE
  • Summary: General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.
  • Consequence: An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.
  • Remedy: Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232425220.

Negative 2024 Cadillac Lyriq car reviews

  1. Preston Wintheiser 2024-09-15

    I purchased a 2004 Cadillac Lyriq in July. Unfortunately, upon driving out of the dealer, I discovered that the OnStar system was broken. However, the dealer was able to fix the issue within two weeks. Later, during a trip to Tampa, FL, I encountered an issue where the car would not charge at a SuperCharger in Ft. Myers. I took it to the local dealer, but they were unable to identify the issue. They reset the computer, which temporarily fixed the issue, and advised me to follow up with my local dealer in Miami. Upon returning to Miami, I took the car to the local dealer who fixed the issue within two weeks. Unfortunately, a few months later, I had to return to the dealer due to a faulty turn signal and gap control between cars while on cruise control. The computer screen also occasionally turned blank and listed numerous errors on the screen. Despite these issues, the car is beautiful. However, I regret purchasing a Lyriq as it is poorly crafted and not worth the money and aggravation.

  2. Marley Bashirian 2024-08-15

    Hi there! I wanted to share my experience with my 2023 Lyriq. Unfortunately, I've had to take it in for repairs three times in the past six months and it seems like there are software updates quite frequently. In my opinion, it may not be quite ready for prime time yet.

  3. Frederick Mohr 2024-07-16

    The car was initially a pleasure to drive and ride in, but unfortunately, it stopped working after just two weeks. I had it towed to the Myrtle Beach dealership, where I encountered friendly staff. However, despite their best efforts, they were unable to fix the issue with the battery and could not provide me with a clear timeline for when it would be resolved. I have requested a refund or a replacement vehicle, but both GM and the dealership have not been very accommodating. The car has been sitting at the dealership for over two weeks now, and I am feeling disappointed and frustrated. It seems that GM is not adequately equipped to handle the technology involved in this car, and they knowingly sold me a faulty product. I was promised a call from someone named “Chris” (EV Concierge) last week, but unfortunately, I have not heard from them. As a customer, I feel let down by GM's lack of concern for their product and their customers.

Positive 2024 Cadillac Lyriq car reviews

  1. Gus Gutkowski 2024-06-16

    I'll keep it brief - the exterior and interior styling is terrific, and the acceleration is very peppy. The one pedal driving and paddles on the steering wheel extend the range impressively. All software updates so far have loaded perfectly while stopped in the garage. The charging rate is exactly as advertised using the electrician installed ChargePoint Home Flex (25 miles added per hour at 32 amps). I just plug it in when I get home for the evening and the range is around 50%. No big deal. SuperCruise is really good - way better than my previous BMW driver assist. There are some nuisance things like the garage door opening buried on a low level of the screen, but they will eventually get fixed. If you're considering buying a first year limited production introductory vehicle and think it will be without issues, you might want to rethink the decision. But overall, it's a great car to drive. I actually prefer it over my wife's Cadillac CT6.

  2. Lucio Anderson 2024-05-19

    I completely agree that this is one of the finest vehicles I've ever owned. It drives so smoothly and has power to spare. The comfort level is comparable to the best Lexus SUV, and I couldn't agree more with the comparison to the Mercedes Benz of SUV EVs. The fit and finish is immaculate, and I believe the range rating is underestimated. I primarily use the charger that came with the car and can get a 100% level 2 charge overnight if needed. I also appreciate the ability to set a charging schedule to take advantage of lower rates. Overall, I think this SUV EV is the one to get and I highly recommend it.

  3. Seamus Collier 2024-05-12

    You're right, it's a great car! I'm so glad you're enjoying it.

  4. Newell Feest 2024-04-16

    The car looks beautiful and the fit and finish is exactly what I expected from a Cadillac. However, the door handles seem like an afterthought. Luckily, Cadillac has announced that they will be changing them for the 2025 model year. It's disappointing that they didn't follow Ford's lead in changing the charging plug to Tesla's NACS for 2024, but at least Cadillac has committed to making the change in 2025. For these reasons, I have decided to wait until the 2025 model year to purchase one.

  5. Josh Schinner 2024-03-27

    I've been driving my 2024 Cadillac Lyriq AWD for 8 weeks and 4600 miles now, and I must say it's been a wonderful experience. The car is incredibly quiet and comfortable, and it handles like a dream. The torque is simply amazing! While the infotainment system may take some getting used to, it's very convenient to charge the car at home. Recently, I took a 2200 mile road trip from San Antonio Texas to Sun City West, Arizona, and the car performed flawlessly. I was able to find EV charging stations whenever I needed them, including the free EVGo stations in the Phoenix area (which Cadillac provides for free for 2 years). The Lyriq is an incredibly quiet and comfortable ride, and the massaging seats are a real treat. I especially appreciate the Super Cruise with Automatic Lane Change feature. Overall, I would highly recommend the Cadillac Lyriq to anyone looking for a luxurious and eco-friendly driving experience. I haven't had to go back to the dealer yet, as everything has been working perfectly.

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Additional sources

More sources of information about 2024 Cadillac Lyriq problems:

Brand new 2024 Lyriq - road trip from NY to FL - now stuck in FL ...
Brand new 2024 Lyriq - road trip from NY to FL - now stuck in FL ...
https://www.reddit.com/r/CadillacLyriq/comments/16fykk0/brand_new_2024_lyriq_road_trip_from_ny_to_fl_now/

Sep 11, 2023 ... Hi all. I purchased a brand new 2024 Cadillac Lyric three weeks ago and drove it to Florida without any issues at all. We stayed a week and the ...

My opinion: Do not purchase the Lyriq | Cadillac Owners Forum
My opinion: Do not purchase the Lyriq | Cadillac Owners Forum
https://www.cadillacforums.com/threads/my-opinion-do-not-purchase-the-lyriq.1137750/

Oct 18, 2023 ... Today is the second time this vehicle, a 2024 Cadillac Lyriq had to be towed to the dealer. It breaks done constantly due to computer issues ...

My experience after one month of owning the 2024 Cadillac Lyriq. : r ...
My experience after one month of owning the 2024 Cadillac Lyriq. : r ...
https://www.reddit.com/r/CadillacLyriq/comments/15ynpym/my_experience_after_one_month_of_owning_the_2024/

Aug 23, 2023 ... The headlights are terrible. It is unsafe to drive at night unless the high beams are on. The low beams are way too low to begin with, and sink ...

Why are there so many problems with the Lyriq? | Cadillac Owners ...
Why are there so many problems with the Lyriq? | Cadillac Owners ...
https://www.cadillacforums.com/threads/why-are-there-so-many-problems-with-the-lyriq.1131041/

Mar 21, 2023 ... The LYRIQ is overweight, has no frunk, DC charges more slowly than some five-year-old EVs, takes longer to get to 60 mph and through a 1/4 mile ...

Thought I loved the Lyriq but traded it in after a week. Some quick ...
Thought I loved the Lyriq but traded it in after a week. Some quick ...
https://www.reddit.com/r/CadillacLyriq/comments/15h9agl/thought_i_loved_the_lyriq_but_traded_it_in_after/

Aug 3, 2023 ... I have a AWD 2024 and have not experienced any of the issues with A/C etc. Recommend the car unconditionally, without reservation. I have ...

Other years of Cadillac Lyriq

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Lyriq 2023
Cadillac

20

5

7

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cadillac lyriq 2024 photo
Lyriq 2024
Cadillac

42

3

12

  • 5
  • 4
  • 3
  • 2
  • 1

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